window on the workplace 2012

Window on the Workplace 2012

North Carolina’s Biomanufacturing and Pharmaceutical-Manufacturing

Workforce and Workforce Development Successes

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Presenters

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

John BalchunasWorkforce Development DirectorNorth Carolina Biotechnology Center919.549.8874john_balchunas@ncbiotech.orghttp://www.linkedin.com/in/johnbalchunas

Bruce KaylosBiotech Manufacturers’ Forum ConsultantThe North Carolina Biosciences Organizationbkaylos@gmail.com

North Carolina Biotechnology Center

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

• First government-sponsored technology-centered economic development organization

• Created in 1984• State-funded

private non-profit• Core Programs:

– Business– Research– Education– Company

Recruitment

Overview

• North Carolina’s Biomanufacturing & Pharmaceutical Manufacturing Cluster

• History of the Cluster’s Involvement in Workforce Development

• NCBioImpact: An Industry-Led Solution

• Measuring Success

• Industry’s Current & Future Needs

Window on the Workplace 2012Available Online (PDF)

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

NC’s Bioscience Industry

• Nation’s third-largest biotech cluster

• 500+ Companies

• 58,000+ employees

• $75,000+ Average Salary

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

A Focus on BioscienceManufacturing

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• Includes most ofthe pharmaceuticaland biomanufacturingcompanies

• However some companies doing manufacturing consider themselves R&D or “Contract Research Organization”

• And also includes companies with similar but different needs (medical device manufacturers, biodiesel companies, equipment manufacturers, and specialty chemical manufacturers)

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

Study Group defined by workforce/technology similarities:

– Similar unit operations, processes, and technologies

– Regulated Environment / Quality Systems– Requisite Knowledge, Skills, and

Competencies

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Biomanufacturing & pharmaceutical- manufacturing in North Carolina

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• Biomanufacturers (20 companies)

• Pharmaceutical and medical diagnostic manufacturers (23 companies)

• Pharmaceutical manufacturing and analytical service providers (11 companies)

Study Group

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Biomanufacturers• Using living cells or

organisms to make product• Processing of tissues or cells

to extract and purify biological molecule

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Pharmaceutical and medical diagnostic manufacturers

• Chemical Synthesis• Formulation• Aseptic Processing

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

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Pharmaceutical Manufacturing and

Analytical Service Providers

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

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2002-2008 2008-2011

1.2% (123 Jobs)/yr

0.2% (25 Jobs)/yr

5.6% (246 Jobs)/yr

3.6% (209 Jobs)/yr

2.2% (29 Jobs)/yr 0.9% (13 Jobs)/yr

Total 2.6% (398 Jobs)/yr

1.4% (247 Jobs)/yr

Study Group (2002-2011)

2.2% (348 Jobs) / yr

Growth of the Study Group (2002 – 2011)

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

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Estimated Annual Growth Ranges (2011-2014)

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Job Openings in the Study Group (2011-2014)

New Job Creation 342 jobs / yr

Turnover Job Openings(based on 7.5% turnover)

1,402 jobs / yr

Total Annual Job Openings 1,744 jobs / yr

Annual Entry-Level Job Openings(35% of total job openings)

610 jobs / yr

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

1. Distribution of Labor

2. Work Environments

3. Types of Jobs

4. Education / Training

5. Hiring Trends

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Distribution of Scientific and Technical Labor

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

Figure does not include employees working in customer service, IT, and non-scientific/technical jobs

Discovery ResearchProcess DevelopmentProduct Development

Quality ControlQuality AssuranceRegulatory AffairsValidation

Facilities EngineeringInstrumentationMaintenance

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Work Environments / Types of Jobs

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

Corporate / OfficeLaboratory• Research Scientist• Process

Development Scientist/Engineer

• Laboratory Technician

• QC Microbiologist• QC Chemist

Manufacturing / Production

• Process Engineer• Facility Engineer• Process Technician• Maintenance Technician• Instrumentation

Technician

• QA Associate• Regulatory Affairs• Technical Writer• Business

Development• Legal / Etc…

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Shifting Education / Training Requirements

Biomanufacturing & pharmaceutical- manufacturing in North Carolina

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Biomanufacturing & pharmaceutical- manufacturing in North Carolina

A Competitive Job Market

Why the contrasting views?•Competition from abundant BS graduates and experienced industry folks•Strong regional labor pool due to layoffs and/or efficiency in companies•Professional polish of candidates (both perceived and real)•Corporate shifts (ebb/flow) in hiring needs and strategies

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Biomanufacturing & pharmaceutical- manufacturing in North Carolina

Considerations for Job Seekers• Demonstrate and sell the

complete picture

• Use Temporary Agencies

• Understand how recruiters use Applicant-Tracking Systems

• Leverage social media tools like LinkedIn effectively

• Research different corporate cultures and interviewing styles

Technical Skill

“Polish”

Hands-On Experience

History of the cluster’s involvement in workforce development

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

History of the cluster’s involvement in workforce development

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Pioneer Companie

s

History of the cluster’s involvement in workforce development

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Increased Human

Resource Needs

Related Industries

(textiles, food, etc..)

Scientific / Regulatory Expertise

Industry Experience

Technicians

Engineers

Maintenance Personnel

Out of State

Companies

Inefficient Recruiting Sources

• High Training Costs

• High Relocation Costs

• High Turnover

• Lack Industry-specific Experience

Universities /

Comm. Colleges

History of the cluster’s involvement in workforce development

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Increased Human

Resource Needs

Companies placed high premium on recruiting from each other

Similar Biotech/Phar

ma Companies

• Continual bidding war

• High turnover (musical chairs)

• Not able to sustain and encourage growth

Scientific / Regulatory Expertise

Industry Experience

Technicians

Engineers

Maintenance Personnel

History of the cluster’s involvement in workforce development

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Companies began talking in the late 1990s about solutions…

• Defined skills, competencies, and training, and equipment needs

• Concluded that solution must have “real life” exposure to manufacturing environment

• Defined student / incumbent worker throughput

• Partners gathered and concept proposed

BIOTECH MANUFACTURERS FORUM

•Site-level leadership from companies

•Provides a forum for biotech manufacturers in North Carolina to discuss major strategic issues of common interest, including quality, regulatory, safety and work force issues. Provides a mechanism for collaborative industry action and information sharing.

History of the cluster’s involvement in workforce development

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Proposed Solution

Arrows indicate student flow

GraduateResearch Programs

BTEC Industry

UndergraduateEngineering &

Life Science Programs

NCCCSBioNetwork

BRITE

UN

C S

YS

TE

M

• Golden LEAF Foundation– $70M Initial Funding

• In-Kind Contributions– Industry time and equipment

exceed $13M

• Ongoing Funding– NC State Legislature– Grant funding

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

• NC State University

• Biomanufacturing, Training and Education Center

• 82,500-sq. ft. facility

• Largest simulated cGMP biopharma training facility in the United States

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

• 7 specialized centers serve industry and the state’s network of 58 community colleges

• Delivers world class biotech training and education statewide– A.A.S. Degree Programs – Certificate / Diploma– Continuing Education

Courses– Customized Industry

Training

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• NC Central University

• Biomanufacturing Research Institute &Technology Enterprise

• Biotech undergrad and advanced degree programs (MS, Ph.D.)

• 52,000 sq. ft. facility

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Measuring Success

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Measuring Success

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• Trained 4,240 people in short courses in 2011 (248+ classes)

• Outreach to 28,592 middle and high school students and teachers in 2011

• Completed 168 custom training events involving 39 of the state’s 58 community colleges in 2011

• Four out of five graduates placed (jobs, graduate/professional school)

• Outreach to 5,000 middle and high school students and teachers

• More than 275 undergraduate and graduate students enrolled per semester

Measuring Success

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

“Biomanufacturing companies indicated they are now able to fill approximately 90% of their open positions from within North Carolina”

90%- Window on the Workplace 2012

Measuring Success

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

“Novartis chose Holly Springs as the location for our new flu cell culture site primarily due to access to a highly qualified workforce. We have been extremely pleased with the abundance of local talent.” -Chris McDonald

site head, Novartis Holly Springs

Measuring Success

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High Percentage of Instructors and Faculty are from Industry

Measuring Success

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“The North Carolina Biosciences Organization-Biotech Manufacturers Forum (BMF) members recognize that commercial scale, production environment biotechnology training, obtained through courses and seminars provided by the North Carolina University and Community College Systems, provides substantial value in preparing individuals to work in the industry.

Students obtain skills and knowledge through both degree courses and non-degree seminars and programs offered by such centers and institutes as BTEC, BRITE and BioNetwork. Recognizing the benefits of that training, the BMF members have committed to equate the successful completion of such “hands on” programs to actual working experience in a commercial scale manufacturing facility for the purposes of evaluating individual preparedness related to hiring and employee development.”

- The North Carolina Bioscience Organization’s Biotech Manufacturers Forum

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Industry’s Current & Future Needs

Recruitment Needs

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Industry’s Current & Future Needs

• Maintenance / Instrumentation

• Experienced Quality Personnel

• Mid-Level Managers

• Highly-specialized engineers and scientists

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

Industry’s Current & Future Needs

Training and professional development needs for new / entry-level employees

•Job Search / Self-Marketing Skills

•Project Management / Teamwork

•Basic Financial Accounting

•Basic Understanding of Enterprise Systems

For More Information

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

•www.ncbioimpact.org•www.btec.ncsu.edu•brite.nccu.edu•www.ncbionetwork.org•www.ncbiotech.org•www.ncbio.org•www.goldenleaf.org

Publications

Window on the Workplace 2012 http://www.ncbiotech.org/sites/default/files/pages/2012WindowontheWorkplace.pdf

Window on the Workplace 2003 http://www.ncbiotech.org/sites/default/files/Goldenleafrpt_0.pdf

The Model Employeehttp://www.ncbiotech.org/sites/default/files/TME-EmailFriendly.pdf

Career Pathwayshttp://www.ncbiotech.org/sites/default/files/CareerPublication.pdf

N O R T H C A R O L I N A B I O T E C H N O L O G Y C E N T E R

“Sometimes when I get home in the morning, I can’t go to sleep. I’m just too energized and alive from working with all the equipment.”

-Celena Durrance Filling Technician, Novo Nordisk