Anil Kumar Singh

1753/25, Shiv Nagar Part 2, Pataudi Road, Gurgaon.

: anil2132@gmail.com : +91- 8800361626

ObjectiveSeeking a career opportunity in the domain of Corporate Administration & Facility Management for achieving professional and organisational growth.

Career Synopsis.  A versatile Administration and Facility management professional with a comprehensive experience of 10+ years in

diversified corporate setups across industry

Demonstrated capabilities in designing and implementing innovative administrative and management strategies to foster employee-commitment and manpower productivity ensuring strict adherence to business standards.

A systematic, organized, hardworking and dedicated team player with an analytical bent of mind, determined to be a part of a growth-oriented organization

Proven abilities to enhance the process operations optimize resource & capacity utilization; escalate productivity & operational efficiencies, while curtailing costs / expenses.

Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues.

An effective communicator with exceptional relationship management skills with ability to relate to people at any level of business.

Proficient in Document Control, People Management and Problem Solving Skills

Professional Learning.

Facility Management General Administration Training & development

Statutory Compliance Housekeeping , F&B Service Personnel/Admin Policies

Manpower Planning Team Management/Leadership Project Management

Work/ Internship ExperienceCompany Name CBRE for Bharti Airtel Ltd (Airtel Centre , Corporate office - 614399 sqft)

Designation (Dept.) Facility Manager

Duration From 3rd Aug 2015 to Till date

Building and grounds maintenance.

Financial forecasting/budgeting

Planning and overseeing building work/renovation

Housekeeping, Catering and vending, Front office, Technical , MIS etc. – Team Size 219

Procurement and contract management.

Allocating and managing space within buildings.

Utilities and communications infrastructure.

Preparing documents to put out tenders for contractors.

Project management and supervising and coordinating the work of contractors;

Investigating availability and suitability of options for new premises;

Calculating and comparing costs for required goods or services to achieve maximum value

for money;

Planning for future development in line with strategic business objectives;

Managing and leading change to ensure minimum disruption to core activities;

Directing, coordinating and planning essential central services such as reception, security,

maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;

Ensuring the building meets health and safety requirements and that facilities comply with

legislation, keeping staff safe.

Planning best allocation and utilization of space and resources for new buildings, or re-

organizing current premises;

Checking that agreed work by staff or contractors has been completed satisfactorily and

following up on any deficiencies;

Coordinating and leading one or more teams to cover various areas of responsibility;

Using performance management / cost optimisation techniques to monitor and demonstrate

achievement of agreed service levels and to lead on improvement;

Responding appropriately to emergencies or urgent issues as they arise and dealing with

the consequences

Company Name Towers Watson India Pvt Ltd

Designation (Dept.) Office Service Administrator (Assistant Manager).

Duration 24th March 2014 To 12th November 2014

Job Profile

To ensure entire gamut of office administration and facilities management are delivered

efficiently –Housekeeping Service, F&B services (Cafeteria), Security, office maintenance,

guest house management, travel, reception, soft services and work closely with IT, projects

& engineering department.

To ensure the efficient delivery of administration and facility services to high standard by

establishing best practice operating standards, policies and procedures.

To consent with individual practises and offices as to specific administration & facility

services needs and to ensure appropriate delivery of those requirements.

Agree, document, publish and update as required SLA’s and procedures.

Attend and participate in Annual review and career development meetings and action

agreed objectives.

To lead regular services review meetings with each practices and offices.

To assist in establishing departmental operating budgets and works on agreed budgets.

To work collaboratively with other Business services teams to ensure seamless and

consistently high level of services to associates.

Working in close liaison with the Engineering department to upkeep the general

maintenance of the building and also in resolving issues of utilities such as HVAC System,

Building Management system, Fire alarm system, CCTV surveillance.

Company Name THREE C COMPANAY PVT LTD, Noida (THREE C FACILITY MANAGEMENT PVT. LTD.)

Designation (Dept.) Asst. Property Manager (Facility Management)

Duration From : 21st May 2012 To : 28th Feb 2014

Job Profile

Transition : Active participation in legal handover of services and to ensure smooth

functioning of the new services delivery

Responsible for overall Building operations & Property Management.

FM Operations: Responsible for client handling and to ensure smooth functioning of

day to day business functions.

Actively involved in Process improvement, policy making & implementation.

Responsible for preparing department’s annual budget & control through SAP system

which includes PR, PO, Service entry sheet etc.

All govt. liaisons like dealing with Fire department, U.P. Police etc.

Verification of all bills relating to electricity, water, office services, E&M of office

equipment and machinery, stationery, consumables etc.

Actively involved in Environment, health and safety (EHS) training, audits etc. at site

Asset Management : Allotment and Customization of intangible assets within the

organisation

MIS and Document Management : Preparing MMR, Updating SOPs for FM operations

at site, Maintaining trackers for similar services

Company Name BHARTI AIRTEL LTD, Gurgaon (ISS INTEGRATED FACILITY SERVICES PVT LTD)

Designation (Dept.) Asst. Facility Manager (Facility Management)

Duration From : 15th Sept 2010 To : 18th May 2012

Job Profile

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Oversee the Housekeeping Services, Food and beverage (Cafeteria), , Front Office, Business

Centre, Mailroom, Pantry Services, R&M, Helpdesk function and other facility vendors

Event Management & coordinate with facilities team to make the necessary arrangements for

Client Visits.

Oversee inventory for Access cards, ID cards, stationary, F&B consumables, Mail Room,

housekeeping consumables and M&E consumables etc.

Interacting with purchase department and get the PO’s released for best vendor proposal

Ensure efficient working of all facilities vendors as per SLA.

Handling statutory compliance and sharing same for Internal & External audits.

Manages the Facilities staff and prepare shift rosters.

Asset Management, Seat Occupancy Planning & Keeping track of various AMC’s.

Coordinating with different departments to resolve both internal customers and Client issues.

Prepare and executes MIS, MMR, Quarterly review and all reports related to facilities.

Handle facility audits independently and ensure required documentation as per the norms.

Working in close liaison with the Engineering department to upkeep the general maintenance of

the building and also in resolving issues of utilities such as HVAC System (AHU, Chillers etc.),

Building Management system, Fire alarm system, CCTV surveillance.

Company Name EXL SERVICE .COM (I) PVT.LTD , Pune

Designation (Dept.) Facility Executive (Facilities, Planning logistics & Administration Management.)

Duration From : 5th Jan 2009 To : 20th August 2010

Job Profile Oversee the Housekeeping Service, Food and beverage , 3 Guest Houses, Travel desk

executive Services, Front Office, Business Centre, Mailroom process Mailroom, Pantry Services,

stationary store R&M, Helpdesk function and other facility vendors

Ensure the efficient working of all facilities vendors as per SLA.

Handling Petty Cash and voucher expenses.

Verification of all bills relating to electricity, water, office services, E&M of office equipment and

machinery, stationery & consumables.

Helps administration team to drive cost optimization.

Takes suggestions from employees and implements them in the best interest of the organization.

Prepare and executes MIS for Meal Summary, Water consumption, EDR consumables, HK

consumables, Couriers, LCD hiring’s etc.

Working in close liaison with the Engineering department to upkeep the general maintenance of

the building and also in resolving issues of utilities such as Air-conditioning System (AHU,

Chillers etc.), Building Management system, Fire alarm system, CCTV surveillance.

Responsible for all activities lies under scope of Environment Management System & CSR.

Company Name OPTION ONE MORTAGAGE CORP (JONES LANAG LASALLE MEHGRAJ, Pune.)

Designation (Dept.) Helpdesk Desk – Executive (Corporate Solutions)

Duration From : 1st March 2008 To : 3rd Jan 2009

Job Profile

To help in effectively running of Facility Services for BPO operation in the company on 24X7

basis.

Handling calls received from the Client, updating and escalating to facilities team and following till

the completion of the call.

Supervising and coordinating activities of housekeeping and Cafeteria operations.

Maintain checklist for catering, housekeeping and BMS staff activities.

Coordinating with catering vendors regarding the stock, Food order & consumption of food etc.

Maintaining Records of Housekeeping consumables, Water consumption, Food tasting, Facilities

Feedback tracker, helpdesk reports, Quiet room tracker etc.

Company Name SAHARA INDIA PARIVAR, Lonavala ,Pune (AAMBY VALLEY CITY)

Designation (Dept.) Executive - F & B Service. (Business Development)

Duration From : 29th June 2006 To : 28th February 2008

Job Profile

Responsible for daily Food, Beverage and Housekeeping Operations.

Coordinating Event management like Specialty dinning services, Food Fest & Conferencing

operations.

Maintaining FLR, daily and monthly drinks consumption statements, Bills settlements of the

customers.

Experienced in inventory control, stock taking of F & B, Housekeeping consumables & assets.

Professional Certifications / Training / Workshop / Industry Exposure  Taj Blue Diamond, Pune June 2005 to October 2005

  (Food production, Housekeeping and Food & beverage Service)

Le meridian, Pune June 2003

  (Food Production and Housekeeping)

Research on Quality food Production in five star hotels.

Education2002 – 2006 Bachelors in Hotel Management and Catering Technology (B.H.M.C.T) From AISSMS, College of HMCT,

under the University of Pune, with First class (61.13%),

2001 – 2002

2001 - 2001

1999 -1999

Diploma of Sanitary Inspector (D.S.I) from All India institute of Local Self Government, Pune, with First class marks (60.37%)HSC (Commerce) under C.B.S.E Board from with First class marks (74%)

SSC under C.B.S.E Board with First class (60.2%),

Personal InformationDate of Birth : 22nd Jan 1981

Marital Status : Married

Nationality : Indian

Language Proficiency : English, Hindi

Computer Skills : Fluent with MS Office Package (Word, Excel, Power Point, familiar with Internet & mailing operations etc.)

Personal Interests/ Hobbies : Playing Cricket (Participated in Regional Games and Sports Meet and played Cricket, 800m, Long Jump and selected for Nationals.

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