Executive - Customer Service/SCM Managing Dispatch/Delivery Schedule Coordination with Plant/Marketing Dept Preparation of Necessary Document

Ankur J PatelE-Mail: ankur.patels123@gmail.com Contact No: -9879384500

To be associated with a firm, this provides career development Opportunities and contributes in its progress through my knowledge and skill

PERSONAL SNIPPETS Name: Ankur Kumar Jitendrabhai Patel

Address: At & Po: Kural Ta: Padra

Dist.: Vadodara -391430 Date of Birth : 28th Sep 1988 Marital Status : Married

Languages Known: English, Hindi and Gujarati

PROFILE SUMMARY

MBA in Finance from Indu Management Institute (GTU) in Aug, 2011 with 6.71 CPI. BCA from Anand Commerce College (SPU) in June, 2009 with 59 %. Proficient in finding and resolving malfunctions, using exceptional commercial and communication skills. Worked on Working Capital Project and Exploratory research in Micro Insurance. An effective communicator with excellent interpersonal, logical thinking & analytical abilities. Well versed with programming languages like C ,C++,HTML, Oracle

PROFILE SUMMARY

1. FAG Bearing India LTD From: August 2014 — Present Executive – Customer Service Planning, Monitoring & controlling of daily dispatches in coordination with marketing & production team. primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales

documentation Ordering and ensuring the delivery of goods to customers. Tracking sales orders to ensure that they are scheduled and sent out on time. Work closely with the Sales team to assess the progress of the department and develop Sales strategy

accordingly. Receiving customer feedback and evolving terms and condition with transporters to improve the customer

service level in terms of delivery. Invoicing and LR Updatation, PG, Entry & Updating of Stock Location. Responsibility for Road Permit of all Warehouses – Maneja, Savli & Ranoli. Making GRN/Generate ASN & WSN,

Online Form 402, Shipment of Dispatched Goods.

2. Manpasand Beverages P LTD. From: December 2011 - July, 2014 Sales Coordinator Managing all the sales related activity of the company.

Discusses sales quotas with supervisors and ensures that customers receive high- quality service. Handle the processing of all orders with accuracy and timeliness

Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. Tracking sales orders to ensure that they are scheduled and sent out on time. Coordinate sales team by managing schedules, filing important documents and communicating relevant

information.

ACADEMIC PROJECTS1. Project Title : Micro Insurance Organization : Exploratory Research Contribution : Research & Analysis

Description : This project dealt Insurance awareness in rural area and their Preference of their investment.

2. Project Title : Working Capital Managements Organization: Piramal Glass LTD Contribution: ERP, Analysis & Calculation Description: This project dealt with organization daily working capital and annual Profit.

SUMMARY OF SKILLS

Strategic Planning

Business Integration

Client Relationship Management

Excellent Communication Skill

Process Improvement Commercial Awareness

IT SKILLS

Perform Spreadsheet, Word Processing, and power point Presentation task. SAP (MM, SD), ERP and Tally Operating System: Windows XP, Window 2000.

I hereby declare that the all information given herewith is correct to my knowledge and I will responsible for any discrepancy.

Date: / /2016

Name: Ankur J Patel

Signature: