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PUSAT DAYA PENGELUARANNEGARA

PETI 5URAT 64, PETALING JAVA, SELANGOR.

LAPURAN TAHUNAN

ANNUALSTATEMENT QF ACCOUNTSV ^ -i * - i in Am [••in linn a --•:•:: • j EOBJA •• . 3W . a-Ki -

0000036025NATIONAL Productivity Corporation (NPC) - [Annual Report]."

NATIONALPRODUCTIVITY!CENTREMALAYSIA

197

KANDONGAN

Muka Surat

Perutusan dari Pengerusi ... ... ... ... 2

Pendahuluan ... ... ... ... 3

Majlis Daya Pengeluaran Negara ... ... ... . . . 4

Kegiatan-kegiatan Majlis ... ... ... ... 5

Kakitangan Pusat Daya Pengeluaran Negara pada 31hb. Disember 72 6

Pegwai-pegawai Kanan Pusat Pada 31hb. Disember 1972 ... 8

Kajian Am ... ... ... ... 10

Rengkasan Kursus-Kursus dan Seminar 1972 ... ... ... 11

Kegiatan Bahagian-bahagian Latehan:

I. Bahagian Kejuruteraan Perusahaan ... ... 16

II. Bahagian Perkhidmatan Perusahaan Kecil ... ... 18

III. Bahagian Jualan Dan Pemasaran ... ... 18

IV. Bahagian Akaun Pengurusan ... ... ... 19

V. Bahagian Kemajuan Pengurusan ... ... 19

VI. Bahagian Perhubongan Perusahaan ... ... 22

VII. Kursus Bentok Khas ... ... ... ... 24

Kegiatan Bahagian Khidmat Perunding Pengurusan ... ... 24

Kemajuan Kakitangan ... . , . ... ... 25

Lain-lain Kegiatan Pusat Daya Pengeluaran Negara ... ... 26

Pendermaan ... ... ... ... 27

Penghargaan ... ... ... ... 28

Akaun Majlis ... ... ... ... 31

RAJA TAN SRI MOHAR BJN RAJA BADIOZAMAN,P.S.M., J.M.N.

Pengentsi, Majlis Daya Pengeluaran Ncgura,

PEJABAT PENASIHAT KHAS KEPADA PERDANA MENTER1

Talipon: 84432Kawat: PERDANA

Bilangan Surat Kita:

Bilangan Surat Tuati;

PEJABAT PERDANA MENTERI,MALAYSIA,

KUALA LUMPUR.

10th April, 1973.

PERUTUSAN daripada P E N G E R U S I

Pusat Daya Pengeluaran Negara telah berada selama sepulohtahun. Walaupun Pusat ini mempunyai sebab-sebab untuk ^mem-banggakan kejayaannya, banyak lagi diharapkan dari Pusat ini di-masa hadapan supaya ia boleh member! sumbangan terhadapkejayaan Polisi Ekonomi Kerajaan.

Pusat ini memanglah memainkan peranan yang penting dalamkemajuan pengurusan dengan membentok dan mengadakan kursus-kursus dan seminar untuk menambah lagi kecekapan pengurusandibidang awam dan swasta. Perhatian yang lebih berat telah jugadiberikan kepada kursus-kursus dan seminar-seminar untuk enter-prener Bumiputra. Ini ternyata daripada sejumlah 2,472 pesertatelah mengambil bahagian dalam 133 kursus dan seminar di MalaysiaTimor dan Barat, dalam tahun 1972 dibandingkan dengan 1,939peserta dalam 114 kursus dan seminar dalam tahun sebelumnyaini ialah kenaikan sebanyak 533 peserta dan 19 kursus dan seminardari tahun 1971. Apabila ia Pusat ini dibentuk dalam tahun 1962hanya 105 peserta mengambil bahagian dalam 6 kursus dan seminar.Kesedaran pengurusan, pekerja dan kesatuan-kesatuan sekerjatentang perlunya latihan ialah suatu gerakan kearah yang baik untukmembolehkan mereka menjalankan tugas-tugas yang tertentu didalammasa yang sengkat sekali. Dan lagi pendapat yang ada sekarangialah latihan dalam kerja tidak lagi dicuaikan dalam suasanakesedaran tentang perlunya latihan.

Dengan bertambahnya badan-badan perdagangan dan peru-sahaan yang menggunakan kemudahan yang diberi oleh BahagianPerkhidmatan Perunding, Pusat ini menunjokkan satu hubungan yangrapat diantara Pusat ini dengan perusahaan-perusahaan dan jugakepercayaan yang diberi kepada Pusat ini. Kegiatan-kegiatan ini,saya pasti, akan mengembangkan semangat, ilham dan perestasimereka yang bertanggongjawab untuk menjalankan perusahaan danmenjamin kejayaannya.

RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN,PSM, JMN,Pengerusi,

Majlis Daya Pengeluaran Negara.

PENDAHULUAN

Pusat Daya Pengeluaran Negara MalaysiaPusat Daya Pengeluaran Negara telah ditubuhkan dalam tahun 1962

sebagai satu projek bersama oleh Kumpulan Wang Khas Bangsa-Bangsa Bersatudan Kerajaan Persekutuan dengan Pertubuhan Buruh Antara Bangsa sebagaipentadbirnya. Mengikut Rancangan Gerakan projek itu, Pusat Daya PengeluaranNegara akhirnya akan berkuasa sendiri.

Dalam tahun 1966 Akta (Memperbadankan) Majlis Daya PengeluaranNegara Nombor 19 tahun 1966 telah diluluskan oleh Parlimen dan Majlis inimenjadi sebuah badan yang berkuasa sendiri mulai daripada Ihb. Mac, 1966.Ahli-Ahli Majlis itu telah dilantik oleh Menteri Perdagangan dan Perusahaandalam bulan Julai tahun 1966.

Pusat ini menerima bantuan wang daripada Kerajaan hingga suatu masaapabila ia boleh mendapat bekalanya sendiri,

Tugas Majlis itu ialah menubuh dan menyelenggarakan Pusat DayaPengeluaran Negara bagi maksud:

— meninggikan mutu pengurusan termasuk penyeliaan pada segalaperingkat dalam perdagangan dan perusahaan di dalam Persekutuan;

— memperbaiki kecekapan perjalanan, perusahaan, jualan-jualan danpemasaran dengan memberi perhatian khusus kepada kaedah-kaedahmenambah daya pengeluaran, memperbaiki mutu keluaran mengurang-kan belanja dan memberi latihan dan nasihat mengenai perhubunganantara buruh dengan pengurusan;

— mengadakan latihan dan rancangan-rancangan lain yang boleh sebaik-nya mengisi kehendak-kehendak tertentu dan kehendak-kehendaktempatan dan negara pada seluruhnya;

— menerangkan maksud-maksud, tujuan-tujuan dan usaha-usaha Pusatdan mendapatkan kerjasama daripada kumpulan-kumpulan majikandan pekerja;

— menasihatkan, sebagaimana kakitangannya berkelayakan, Menteri dan— pertubuhan-pertubuhan persendirian, pertubuhan-pertubuhan atau orang

perseorangan mengenai perkara-perkara yang meliputi segala segi caradaya pengeluaran;

— berkhidmat sebagai suatu foram untuk membincangkan masaalah-masaalah penubuhan, pengurusan dan penyeliaan dalam perdagangandan perusahaan;

— membuat penyata tahunan kepada Menteri berkenaan dengan kemajuandan masaalah-masaalah meninggikan daya pengeluaran dalam per-dagangan dan perusahaan dalam negara serta membuat syur-syurmengenai cara bagaimana masaalah-masaalah itu boleh diuruskan;

— menyedia dan menguruskan perkhidmatan-perkhidmatan perunding;— mengadakan dan mengekalakan perhubungan-perhubungan dengan

pertubuhan-pertubuhan yang serupa atau yang lain, baik pertubuhan-pertubuhan kebangsaan mahu pun antara-bangsa; dan

— membuat apa-apa jua perkara sebagaimana yang bersangkutan denganatau terlibat daripada perjalanan kerja-kerja di bawah Akta ini.

MAJLIS DAYA PENGELUARAN NEGARA

Pengerusi

Pengarah, Pusat DayaPengeluaran NegaraWakil-Wakil Kerajaan

VVakil-Wiikil BahagianPersendirian lembaga-letubaga perdagangan,pembenaan, kewangan,perusahaan, kemajuanperusahaan, pengurusan,buron dan majikan

Pemangku Setia Usaha

Y.M. Raja Tan Sri Mohar bin Raja Badiozaman,P.S.M., J.M.N.,Penasihat Khas Kepada Perdana Menteri.Encik Abu Kassim bin Hj. Mohamed, K.M.N.,Pusat Daya Pengeluaran Negara.Encik Sulaiman bin Manan,Kementerian Perdagangan & Perusahaan.Encik Thong Yaw Hong, J.M.N., S.M.P.,Encik K. Pathmanaban (Berganti)Bahagian Perancang Ekonomi,Jabatan Perdana Menteri.Encik A. T. Rajah,Encik Mat Nor bin Haji Amin (Berganti)Kementerian Buroh &. Tenaga Raayat.Encik Baharuddin bin Abdul Khalid,Encik Mohd. Raus bin Borhan, (Berganti)Per bendaharaan.Encik Abdul Rahim bin Hj. Din,Kementerian Pertanian dan Perikanan.Dr. Goh Sing Yau,Universiti Malaya.Encik Wahid Peter Andu,Sabah.Encik Wan Habib Syed Mahmur,Sarawak.

Encik L. C. Coutts,Persatuan Pekilang-Pekilang Malaysia.Encik Goh Thong Beng,Syarikat Permodalan Kemajuan Peursahaan(M) Berhad.Encik Abdul Wahab bin Alwi,Encik Ali Redza bin Khalid (Berganti)Majlis Amanah Raayat.Encik Samuel A. Abishegam,Yayasan Pengurusan Malaysia.Encik George Y. L. Lee,Majlis Persatuan Majikan Malaysia.Encik K. Duraiappah,Kongress Kesatuan Sekerja Malaysia.Encik Yong Poh Kon,Dewan Perniagaan Bersatu Malaysia.Encik Lam Hee Thong,Pegawai Latihan dan Penyiasatan,Pusat Daya Pengeluaran Negara.

KEGIATAN-KEGIATAN MAJLIS

Da la m tahun 1972, Majlis Daya Pengeluaran Negara telah bersidangtiga kali dan di antara lain-lain membincangkan perkara-perkara tersebut:—

— Perlantikan kakitangan Pusat ini yang terdiri daripada Pegawai-Pegawaitempatan Kanan dan Rendah dan Penasihat Latihan Antarabangsa.

— Tambahan kepada Bangunan Pusat Daya Pengeluaran Negara.

— Susunan baru kakitangan Pusat Daya Pengeluaran Negara.

— Pegawai-Pegawai dilatih seberang laut.

— Anggaran Belanjawan 1973.

— Persatuan Daya Pengeluaran Malaysia.

— Penasihat Perubatan.

— Permohonan menjadi ahli Gabungan Daya Pengeluaran Asia.

— Perkhidmatan Perunding Pengurusan.

— Dermaan kepada Majlis.

— Pertubuhan Sekolah Latihan Hotel.

— Pertubuhan Endowment Fund.

Jawatankuasa Penempatan bersidang dua kali dalam tahun yang dikajidan Jawatankuasa Perancang Permesyuarat dua kali.

KAKITANGAN PUSAT DAYA PENGELUARAN NEGARA

Keadaan kakitangan Pusat Daya Pengeluaran Negara pada 31, 1972 ialah•i herilfiit:saperti berikut:

KAKITANGAN TEMPATANJawatan Jawatan

dibenarkan diisiPengarah ... ... ... 1Penolong Pengarah ... ... 1Pegawai Perhubungan Awam ... 1Pegawai-Pegawai Latihan dan

Penyiasatan ... ... 35Pembantu Kewangan ... ... 1Pembantu Perpustakan ... 1Jurutrengkas ... ... ... 6Kerani ... ... ... 5Jurutaip ... ... ... 4Juruteknik Rendah ... ... 5Penyambut Tetamu/Talipon Operator 1Pelayan Pejabat ... ... 4Pengawal ... ... ... 4Pencuci ... ... ... 2Tukang Kebun ... ... 1Chargeman ... ... ... 1

1

1

28115535134111

Jawatankosong

1

KAKITANGAN ANTARABANGSAJawatan Jawatan

dibenarkan diisiPenasihat Antarabangsa ... 7 7Sukarelawan Peace Corps ... 1 1

PERLANTIKANMereka yang dilantik dalam tahun yang dikaji ialah:

PEGAWAI LATIHAN & PENYIASATAN

Jawatankosong

NamaLee Kok LeongMansor b. Abdul RahmanMustapha b. Abdul

KadirWoon Tai Kam

Lee Wai LumT. SivasubramaniamFrancis ArulMah LokSoo Cheong Futt

BahagianJualan & PemasaranJualan & Pemasaran

Kemajuan PengurusanPerkhidmatan Perusahaan

KecilJualan & PemasaranKemajuan PengurusanPerhubungan PerusahaanKejuruteraan PerusahaanKejuruteraan Perusahaan

Tarikh Dilantik3hb. Jan., 1972

26hb. Jun, 1972

Ihb. Julai, 1972

3hb. Julai 197224hb. Julai 197224hb. Julai 1972

Ihb. Ogos 197224hb. Ogos 19722hb. Okt. 1972

PENASIHAT LATIHAN ANTARABANGSA

NamaWulf Glatt

Albert Smith

Harkishen SinghJoachim Leckscheidt

lost Simon

AnjuranGerman Technical Assist-

ance AgreementAmerican Peace Corps

VolunteerColombo PlanGerman Technical Assist-

ance AgreementGerman Technical Assist-

ance Agreement

Tarikh Dilantik

19hb. Jan., 1972

30hb. Mac., 197212hb. Ogos, 1972

27hb. Sept., 1972

lOhb. Okt., 1972

NamaAwiah bt. IsmailShahriell b. HarunRaja Faizah bt. Raja

MazlanAkmal Hisham bin

AbdullahNg Siew ChewIbrahim b. HashimSharah bt. HadisAhmad Hisham b. Hj.

OmarIbrahim b. IsmailAbdul Jalil bin

Mustapha

PEGAWAI RENDAH

JawatanPencuciPengendali Mesin

Jurutrengkas

KeraniJurutaipKeraniJurutrengkas

Pelayan PejabatPelayan Pejabat

Pengawal

Tarikh Dilantik3hb. April, 19723hb. April, 1972

lOhb. April, 1973

15hb, April, 197315hb. April, 197319hb. April, 197219hb. April, 1972

24hb. Ogos, 1972Ihb. Sept., 1972

2hb. Sept., 1972

KENAIKAN PANGKATOmar bin Khamis Juruteknik RendahKamaruddin b. Ismail Pengendali Mesin

Ihb. April, 1972Ihb. Sept., 1972

PERLETAKAN JAWATANKakitangan yang berikut telah menamatkan khidmat mereka dengan

Pusat ini:Nama

Rosiah bt. Abdul KadirLee Lye Weng

Norman H. BrewerKenneth J. ArthurSalim bin Hj. Harun

Shahriell bin HarunRaja Faizah bt. Raja

MazlanYoon Khai Yeng

Rahimah bt. Abd.Rahman

Ahmad Hisham b. Hj.Omar

JawatanJurutrengkasPegawai Latihan dan

PenyiasatanPenasihat LatihanPenasihat LatihanPegawai Latihan

dan PenyiasatanPengendali Mesin

JurutrengkasPegawai Latihan dan

Penyiasatan

Jurutaip

Pelayan Pejabat

Tarikh DilantikIhb. Jan., 1972

3hb. Jan., 197220hb. Feb., 197220hb. Feb., 1972

Ihb. Mac, 197221hb. Mei, 1972

Ihb. Okt., 1972

Ihb. Nov., 1972

15hb. Nov. 1972

Ihb. Dis. 1972

PEGAWA1-PEGAWAI KANAN PADA 31HB. DISEMBER 1972

i. Bahagian Kejurutcraan Perusahaan

]. Lam Hee Thong —

2. Arshad bin Marsidi —

3. Hon Kang Tong

4. Ow Siew Kiat

5. Gian Singh Sidhu

6. Mah Lok

7. Soo Cheong Futt

B.E. (Malaya);Dip. I.E., (W. Germany);C. Eng., M.I. Prod. E. (London);A.M.I.I.E. (Australia).D.L.CT. Hons. (Production Engineering);Cert. Q.C. (Holland);Dip. Mgmt. Consultancy (West Germany);Lie. M.I.Prod. E. (London).B.E. Hons. (Malaya);Dip. Prod. Management (Turin);Dip. Management Consultancy (West

Germany).B.E. Hons. (Malaya);Cert. Q.C. (Holland).B.E. (Malaya);A.M.I.I.E. (Australia);M.I.M.H. (London).B.E. (Malaya);Grad. I.E.M.B. Sc. Hons. (Malaya).

Bahagian Perfchidmatan Perusahaan Kecil1. Lim Yew Chong

2. Woon Tai Kam

— M.Sc. (Otago);Dip. in Consultancy in Small Scale

Industries (Philippines).— B.Sc. Hons. (Malaya).

iii. Bahagian Perakaunan Pengurusan1. Wong Hon Kwong —

2. Lee Wai Lum

Cert. Accountancy (R.M.I.T.);A.A.S.A.;Dip. Mgmt. Accountancy (Turin)Dip. Mgmt. Consultancy (West Germany).B.Econs. Hons. (Malaya).

iv. Bahagian Jualan & Petnasaran

1. Chow Chan Leong —

2. Lee Kok Leong —3. Mansor bin Abd. Rahman

v. Bahagian Kemajuan Pengurusan1. M. Palaniappan —

B.Econs. Hons. (Malaya);Cert, in International Marketing (India).B. Econs. Hons. (Malaya).Dip. Marketing (London);M. Inst. M. (London).

B.A. Hon. (Malaya);Cert, in Edu. (T.T.C.);Cert, in Audio-Visual Aids;Cert, in Mgmt. Teacher Dev. Programme,

2. P. Koshy George

3. Ibrahim bin Hassan —

4. Fatteh Singh —

5. Ahmad bin Berek —

6. Mustapha bin Abd. Kadir

7. T. Sivasubramaniam —

B.A. (Malaya);Dip. I.M. {West Germany);A.M.B.I.M. (London);M.I.T.O. (London);M.I.S.M. (London).

B.A. (Malaya);A.M.B.I.M. (London);Cert. Mgmt. Consultancy (India).B. Econs. Hons. (Malaya);

B.A. Hons. (Malaya);Cert, in Education;Cert. Mgmt. Consultancy (India).

B.A. (Malaya).B.E. Econs. Hons. (Malaya).

vi. Bahagian Pcrhubungan Perusahaan1. Lee Thong Cheng —

2. K. Rajkumar

3. Mohd. Hamzah bin HajiMohd. Pilus

4. Francis H. Arul5. Linda Ang Poh Geok -

B.A. (Malaya).Cert. Training Methodology (Turin).

B.A., Cert. Edu. (Birmingham);A.M.B.I.M.

B.A. Hons. (Malaya).

B.A. Hons. (Malaya).M.A. (Auckland).

vii. Bahagian Perusahaan Perlancungan

1. Ruslan bin Khatib — B.A. (Malaya);Cert. Mgmt. Consultancy (India).

viii. Pegawai Perhubongan A warn1. Mohd. Idrus bin Ahmad —

xi. Penasihat Latihan Antarabangsa1. Olaf Kleine —2. S. C. Gupta —3. Dieter Scholz —4. Wulf Glatt —5. Albert G. Smith —6. Harkishen Singh —7. Joachim Leckscheidt —8. lost Simon —

B.A. (Malaya);Cert, in Public Relations (Malaya);A.M.I.P.R. (Malaya);Cert. Ind. Information (Moscow).

Dip. Ing.M.A.M.E.; M.Sc.M. Econs. (Bus. Admin.); M.B.A.B.B.A.M.A.; A.M.B.I.M.Dip. Ing.Dip. Ing.

KAJIAN 'AM

Sepanjang tahun 1972, Pusat ini men-ganjorkan sebanyak 133 kursus dan seminaruntok 2472 peserta dibandingkan dengan114 kursus dan seminar untok 1939 pesertaditahun lalu. Pusat ini terus memberisumbangan positif kepada program kema-juan pengurusan badan-badan perusahaan,Kerajaan dan separoh kerajaan yangmenganjur kursus-kursus dan seminar-seminar untok kakitangan-kakitanganmereka.

Bahagian Khidmat Perunding Penguru-san bergerak dengan lebah cergas satelahkeyakinan dan kecekapan pegawai-pegawaibertambah semenjak beberapa tahun. Pusatini berjaya merekod pergerakan di dalamkedua-dua Bahagian Perunding Pengurusandan juga aktiviti-aktiviti latehannya.

ISTIADAT PENYAMPAIAN SIJILMenteri Perdagangan dan Perindustrian,

Y.B. Encik Mohd. Khir Johari menyampai-kan sijil-sijil kepada peserta-peserta kursusPusat ini ditahun 1971 bertempat di PusatDaya Pengeluaran Negara pada April 8,1972.

LAWATAN TUAN YANG TERUTAMADUTA REPUBLIC PERSEKUTUANJERMAN KA MALAYSIATuan Yang Terutama Gerhard Fisher,

Duta Republik Persekutuan Jerman kaMalaysia membuat lawatan ka Pusat inipada lOhb. Julai, Beliau telah diberipenerangan mengenai sumbangan KerajaanRepublik Persekutuan Jerman kepada Pusatini dibawah Perjanjian Kerjasama Teknikdiantara Malaysia dan Kerajaan Jerman.

PAMIRAN PERDAGANGAN BUATANMALAYSIAPusat Daya Pengeluaran Negara telah

diundang menyertai Pamiran PerdaganganBuatan Malaysia anjoran PersekutuanPekilang-Pekilang Malaysia pada 26hb.August hingga lOhb. September 1972.Thema pamiran ialah "Pembinaan Masyara-kat Adil Melalui Industri". Diantarabeberapa pelawat kenamaan ialah D.Y.M.M.Seri Paduka Baginda Yang Di-PertuanAgong, D.Y.M.M. Seri Paduka Baginda RajaPermaisuri Agong, Y.A.B. Perdana Menteri,Y.A.B. Timbalan Perdana Menteri dan lain-lain Menteri Kabinet.

KURSUS-KURSUS LATIHAN BAKUDisepanjang tahun 14 seminar dan

Kepala Kursus baru telah diperkenalkan:1. Critical Path Method.2. Metrikasi.3. Meiancang Tenaga Raayat untok

Memenoh Objecktif Pertubuhan.4. Akaun Pengurusan dan Kawalan

Untuk Keputusan Pemasaran.5. Pergalakan Ekspot.6. Asas Pengiraan Untuk Efcsekutif.7. Peruntukan dan Kawalan Belan-

jawan.8. Pengurusan Komputer dengan

Kaedah Automated Group Learn-ing.

9. Pemilehan Kakitangan yang Ber-kesan.

10. Teknik Pemilehan Pekerja.11. Latihan Pengurusan Untok Tahun

Tujoh-Puluhan.1?.. Bentok-Bentok Pengurusan, Dahulu,

Sekarang dan Akan Datang.13. Analisa Masaalah dan Membuat

Keputusan.14. Peratoran-Peratoran Penyelesaian

Bersama Mengikut PerbincanganBerkumpulan.

KURSUS-KURSUS ANJORANDisepanjang tahun 23 badan-badan di

Malaysia Timor dan Barat mengambilbahagian menganjor kursus-kursus danseminar yang dijalankan oleh pegawai-pegawai Pusat ini:

1. Anglo-Oriental Mines (M) Sdn. Bhd.2. Asia Motors Sdn. Bhd.3. Borneo Motors.4. Cargo Handling Corporation.5. Chartered Bank.6. Cigarette Importers and Distribu-

tors.7. Dow Chemicals Pacific Ltd.8. Lembaga Kemajuan Tanah Perse-

kutuan.9. Food Specialities (Malaysia) Sdn.

Bhd.10. Kulitkraf Sdn. Bhd.

10

11. Kementerian Perdagangan danPerindustrian.

12. Lembaga Perancang KeluargaNegara.

13. Orchard Motors.14. Lembaga Pelabohan Kelang.15. Instituit Kesihatan Awam.16. Syarikat Malayan Tobacco.17. Perbadanan Kemajuan Ekonomi

Negeri Trengganu.18. Teck Heng Leong Sdn. Bhd. Sabah.19. Persatuan Daya Pengeluaran Malay-

sia, Kuala Lumpur.20. Persatuan Daya Pengeluaran,

Cawangan, Pulau Pinang.21. Persatuan Lepasan Universiti

Malaya, Cawangan Penang.22. Persatuan Keselamatan Perusahaan

Malaysia.23. Weld Supermarkets (M) BeThad.

LATIHAN DALAM BIDANGPERTANIANPusat ini telah menganjorkan dan

mengadakan kursus yang khusus untokperusahaan tanaman. Dalam tahun dikaji,2 kursus untok perengkat Pengurus danPemimpin telah diadakan di Pusat ini.

KURSUS DALAM BAHASA MALAYSIAPerhatian yang lebe-h diberi kepada

kursus-kursus dalam Bahasa Malaysia.

Dalam tahun yang dikaji 11 kursus telahdiadakan dalam Bahasa Malaysia untokjumlah 189 peserta. Ini adalah lebeh baikjika dibandingkan dengan 4 kursus danseminar untok 37 peserta bagi tahun lalu.Beberapa Panduan Latihan sekarang inisedang diterjemahkan ke Bahasa Malaysia.

STAFFINGPada penghujong tahun yang dikaji ada

sajumlah 28 Pegawai Latihan dan Penyia-satan berbanding dengan 20 pada penghu-jong tahun yang sebeumnya.

PENASIHAT-PENASfflAT LATIHANPusat Daya Pengeluaran Negara maseh

lagi menghadapi masaalah untok mendapat-kan Penasihat-Penasihat Latihan yangsesuai. Dalam tahun yang dikaji 8 orangPenasihat Latihan telah berkhidmat denganPusat ini dalam jangka masa yang berbeda-beda.

PENDAPATANDalam tahun 1972, Pusat Daya Pen-

geluaran Negara, satu badan yang tidakmenchari untok telah mengutip sebanyak$173,229 sebagai bayaran latihan danserbanika saparti sewa fillem; sayarahan danceramah-ceramah oleh kakitangan Pusat ini.Ini ialah kenaikkan sebanyak $57,345 lebehdaripada tahun dahulu.

RENGKASAN KURSUS-KURSUS DAN SEMINAR 1972JumlahKursus/Seminar

Kursus32311121 14

JumlahBahagian Kejuruteraan Perusahaan Peserta

Organisasi dan Kaedah 49Kawalan Mutu 22Critical Path Method 48Asas Keselamatan Perusahaan 11Kawalan dan Penyeliaan Pengeluaran 21Pengendalian Bahan 19Kaji Kerja 36Penyelenggaraan Pencegahan 13 219

11

3umlahKursus/ JumlahSeminar Peserta

Seminar1 Critical Path Method 232 Metrikasi 1721 Merancang Tenaga Raayat Untok

Objektif Pertubohan 166 10 Keselamatan Perusahaan 126 337

24 556

Bahagian Perkhidmatan Perusahaan KecilKursus

9 9 Menyenangkan Kerja 139 139

Bahagian Jualan Dan PemasaranKursus

3 Pengurusan Pemasaran 369 Penjualan 1621 Akaun Pengurusan dan Kawalan bagi

Keputusan Pema&aran 261 14 Pengurusan Pembelian 18 242

Seminar1 Keuntongan Melalui Pengurusan Pembelian 211 2 Pergalakan Eksepot 28 49

16 291

Bahagian Akaun PengurusanKursus

3 Asas Pengiraan Untok Eksekutif 462 Pengenalan Kapada Amalan Akaun 381 Analisa Pulang Modal 111 7 Peruntokan Belanja dan Kawalan

Belanjawan 20 115

Seminar1 Pengurusan Komputer dengan Kaedah

AGL 14 14

8 129

Bahagian Kemajuan PengurusanKursus

1 Pimpinan & Perhubungan Sesama ManusiaInstituit 13

8 Pimpinan & Perhubungan Sesama ManusiaUntok Pengurus 128

2 Pimpinan & Perhubungan Sesama ManusiaAsas 27

5 Pimpinan & Perhubungan Sesama Manusia(Bahasa Malaysia) 61

12

JumlahKursus/Seminar

36

Perhubungan Sesama Manusia dan TeknikLatihan

Pimpinan dan PenyeliaanKerja Kumpulan dan Panduan

PerblncanganKursus PenyeliaanPenyelia Sebagai Pelatih dan PengajarMembuat Keputusan PengurusanMethodologi LatihanPerkenalan kepada Pengurusan KakitanganKursus Kemajuan Pegawai-Pegawai Untok

Pegawai-Pegawai Kementerian Perdagan-gan & Perindustrian

Pengedalian MasaalahPersatuan Amerika Untok Kemajuan

Latihan (ASTD)

JumlahPeserta

3418

242823285052

2144

23 574

Seminai'

15

51

Kursus

Pemilehan Kakitangan Yang Berkesan 15Teknik Pemilehan Kakitangan 54Penghargaan Pengurusan 15Latihan Pengurusan Dalam Tahun Tujoh-

Pulohan 31Masaalah Pengurusan dan Cara Mengatasi-

nya bagi Peniaga Runcit Bumiputra 53Masaalah Pengurusan dan Cara Mengatasi-

nya bagi Pekedai-Pekedai Buku Bumi-putra 17

Perhubungan dalam Perusahaan 31Bentok Pengurusan, Dahulu, Sekarang dan

Akan Datang 18Analisa Masaalah dan Membuat Keputusan 17Seminar Pengurusan 19Perhubungan Sesama Manusia & Teknik 19

Latihan 17

18

Bahagian Perhubongan Perusahaan

Pengurusan Perhubungan Buroh UntokEksekutif Pengurusan 77

Perhubungan Perusahaan Untuk Penyelia-Penyelia 77

Kursus Perhubungan Perusahaan 20Perhubungan Pengurusan Untok Pegawai-

Pegawai Kesatuan Sekerja 24Pertelingkahan dan Permolihan Perusahaan 11Tatatertib Dalam Perusahaan 88Rundingan Bersama di-dalam Perusahaan 41Pengurusan Perhubungan Buruh 8

317

891

346

13

JumlahKursus/ JumlahSeminar Peserta

Seminar2 Undang-Undang Buroh 332 Rundingan Bersama di-dalam Perusahaan 451 5 Perhubungan Perusahaan Untok Penyelia 11 89

23 435

Kursus Di Bentok KhasPengurusan Ladang untok Pengurus-

Pengurus 182 Pengurus Ladang Untok Penyelia 13 31

133 2472

14

Jumlah Kursus/Seminar

1964 1965 1966 1967 1968 1969

Jumlah Kursus/Seminar dan Peserta1962 — 1972

15

KEGIATAN-KEGIATAN BAHAGIAN-BAHAGIAN LATIHAN

1. BAHAGIAN KEJURUTERAANPERUSAHAANDalam tahun 1972, bahagian Kejuru-

teraan Perusahaan telah menyelenggarakansajumlah 14 kursus untok 219 peserta dan10 seminar untok 337 peserta. Peserta ada-lah terdiri daripada Badan-Badan perusa-haan, perdagangan, kerajaan dan separohkerajaan. Satu kursus baru berlajok"Critical Path Method" (Kaedah JalanKritikus) telah diperkenalkan dalam tahuntersebut.

Organisasi dan KaedahKursus ini mengenalkan berbagai-bagai

teknik yang digunakan oleh pengawal-pengawal organisasi dan kaedah dalamusaha mereka untok memperbaiki perjalananmaklumat didalam pejabat. Kursus inisangat berguna kapada pengurus yangmemandang berat terhadap kenaikan belanjakerja kertas dan kehendak-hendak untokmenggunakan maklumat yang sedia adadengan berkesan. Kandongan-nya termasukkajian kaedah dalam pejabat, pembahagiankcrja dalam pejabat, menulis laporan, rekabentok borang dan kawalan, pengurusanrekod dan letak pejabat dan alir-kerja.

Kursus-kursus ini telah dijalankan diPusat ini untok 22 peserta dan satu kursusuntok 23 peserta eksekutif diadakan di PulauPinang. Kursus yang kemudian dianjorkanoleh Persatuan Graduate Universiti Malaya,Cawangan Pulau Pinang dan dibuka denganresmi oleh Y.B. Dr. Lim Chong Eu, KetuaMenteri Pulau Pinang.

Kawalan MutuKursus ini ialah untuk pengurusan

yang terlibat langsong dalam pengawalanKawalan Mutu di Perusahaan dan badan-badan lain. la bertujuan untok memper-kenalkan konsep Mutu dan teknik-teknikKawalan Mutu. Kursus ini membolehkanpeserta-peserta menggunakan teknik-teknikuntok kawalan dan penyelenggaran Mutusesuatu keluaran.

Kursus ini meliputi konsep PerosesKawalan Mutu yang disatukan, Penyiasatandengan menggunakan Analisa Failure,Analisa Pareto dan Carta-Carta. la jugatermasuk Perangkawan Kawalan Mutu danrangka bentok pemereksaan peroses.

Dua Kursus telah dijalankan ditahunitu untok 22 peserta di Pusat ini.

Critical Path MethodKursus ini sesuai untok eksekutif-

eksekutif tinggi pengurusan dan kejuruteraanyang terlibat dalam perancangan, penja-dualan dan pengawalan projek-projek. lamembiasakan peserta-peserta dengan kebai-kan mengamalkan "Critical Path Method"dengan menunjokkan beberapa contoh danmembuat baberapa latihan kerja CriticalPath Method.

Dua kursus telah dianjorkan untok 22orang peserta.

Dasar-dasar Keselamatan PerusahaanKursus ini sesuai untok pegawai-

pegawai keselematan, pengurus-pengurus danlain-lain ketua j aba tan yang berkaitandengan keselamatan atau kebajikan pekerja-pekerja.

Tujuan kursus ini ialah untok mengenal-kan kapada peserta-peserta tiga prinsip asasmengenai mencegah kemalangan iaitu:(1) menghidup dan mengekalkan minat,(2) mencari fakta-fakta dan (3) tindakanberdasarkan kapada fakta-fakta. Kejadiankemalangan diri dan kemalangan yangmerosakkan harta benda mengambarkansesuatu kesilapan, juga dari garisanrancangan, rekabentok, pembenaan, pema-sangan dan pergerakan. Hasil dari kema-langan-kemalangan ini, meninggikan belanjaatau kos, mengurangkan pengeluaran danmenganggu kelicinan pergerakan. Kursusini menekankan kata pegangan: "Kemalan-gan tidak terjadi — dia adalah disebabkan".

Satu kursus telah dianjorkan untoksabelas orang pegawai-pegawai keselamatanpada bulan June di Pusat ini.

Perancang Pengeluaran dan KawalanKursus ini adalah ditujukan kapada

kehendak-hendak Pengurusan di-perengkatatas dan pertengahan yang bersangkutandengan pengeluaran, perancangan dan kawa-lan kerana kursus ini menekankan beberapafaktor yang melibatkan pengeluaran. Kursusini juga menyentoh dalam bidang dimanakakitangan pengeluaran sepatutnya fahamwalaupun ianya tiada berkaitan tepat dengantugas-tugasnya sebagai jurutera pengeluaratau pengurus pengeluaran.

16

Kursus ini juga menerangkan kapadapeserta-peserta mengenai teknik-teknikpengeluaran yang terbaru. Oleh keranaperancangan dan kawalan adalah sangatmustahak dalam pengeluaran, objektifterpenting kursus ini ialah menunjokkankapada pehak pengurusan apa-apakahtanggong jawab mereka dalam pengeluarandan apa mereka boleh buat untokmencapai matlamat mereka. Keutamaanakan diberi kepada memperolehi dan kawa-lan stok, membebankan dan menjadualkan"Critical Path Method" dan kawalan mutu.

Satu kursus telah diadakan di Pusatini untok 21 orang peserta dan kursus inidibuka dengan resminya oleh Y.B. EncikMohd. Khir Johari, Menteri Perdagangandan Perindustrian.

Pengendalian BahanKursus ini sesuai untuk pengurus kerja

jurutera mesin, penyelia pengeluaran danpegawai-pegawai kajikerja yang terlibatdalam pengedalian bahan. Kursus ini direka-bentok memandangkan keadaan dimana di-sebarang badan-badan perusahaan bahan-bahan adalah dikendalikan samada dengantenaga manusia atau pun dengan mengguna-kan jentera. Pengendalian Bahan adasumbangannya terhadap belanja/kos kelu-aran dan sumbangan yang tidak berhasilboleh meninggi sahingga 90% dari jumlahbelanja/kos buroh. Kursus ini mengenalkanpeserta-peserta kepada syarat-syarat yangperlu untok mengurangkan pengendalianbahan dan belanja/kos pengeluaran.

Satu kursus telah diadakan dalam bulanJulai.

Kaji KerjaDirekabentok untuk pegawai-pegawai

kajikerja dan kakitangan pengurusan disemua lapisan yang bersabitan dengan kerja-yang telah mengikuti kursus Menyenangyang telah mengikuti kursus menyenangkan Kerja sahaja dilayakkan mengikutikursus ini. Kursus ini membentangkankapada peserta-peserta teknik-teknik meng-ukor kerja dan menunjokkan kapada merekafaedah-faedah dari kaji kerja.

Dua kursus telah dijalankan di Pusatini untok 30 peserta. Kursus yang pertamapada bulan Ogos telah dibuka denganresminya oleh Y.B. Tan Sri Nik AhmadKamil, Presiden, Persekutuan Pembuat-

Pembuat Malaysia. Dalam bulan Nobem-ber Ketua Setiausaha, Kementerian Perda-gangwi dan Perindustrian meresmikanpembukaan kursus yang satu lagi.

Peny&nggaran PencegahanKursus ini bertujuan untok mengam-

barkan secara menyeluroh konsep penye-lenggaran Pencegahan dan teknik-teknikpenyelenggaran untok keadaan terbaiksupaya dapat mengurangkan masa "kerosa-kan".

Satu kursus untuk 18 orang pesertatelah diadakan di Pusat ini pada bulanOktober.

Seminar "Critical Path Method"Seminar "Critical Path Method" telah

diperkenalkan oleh Bahagian KejuruteraanPerusahaan dalam bulan Februari. Selepasdiikuti oleh 29 orang peserta seminar inikemudiannya dijadikan sabuah kursuspenoh.

Seminar MetrikasiDua seminar telah dijalankan pada

tahim 1972. Kursus yang pertama dalambulan Ogos disertai oleh 96 peserta dandibuka dengan resminya oleh Pengerusi,Majlis Daya Pengeluaran Negara, Y.M.Tan Sri Mohar bin Raja Badiozaman.Seminar ulangan, dijalankan dalam bulanOktober disertai oleh 76 peserta dan dibukadengan resminnya oleh Encik Nasrudin binMohamed, Ketua Setiausaha, KementerianPerdagangan dan Perindustrian.

Seminar "Merancang Tenaga Rakyat UntukMsncapai Objektif Pertubuhan"

Seminar ini telah diadakan oleh EncikBill Christensen, Penasihat Peace Corps,Perbendaharaan Malaysia untuk 16 pesertadalam bulan Ogos.

Seminar mengenai "Keselamatan Peru-sahaan"

Didalam tahun yang dikaji, 6 seminarmengenai "Keselamatan Perusahaan" telahdiadakan oleh Pusat ini dan kesemuaseminar ini dibawah anjoran badan-badanluar untuk sajumlah 126 orang peserta,

Satu seminar dua hari telah dianjorkandalam bulan Mei oleh Persatuan Kesela-matan Perusahaan Malaysia untok 21 orang

17

peserta. Seminar ini dibuka dengan resmioleh Dr. Chan Jee Swee, Presiden PersatuanKeselamatan Perusahaan Malaysia. Persa-tuan ini menganjorkan sabuah lagi seminardalam bulan Disember di Pusat ini untok27 orang peserta.

Dua seminar telah dianjorkan dalamBahasa Malaysia oleh Anglo-Oriental Mines(Daerah Utara Selangor), Batang Berjuntaiuntok 39 orang peserta dan kursus-kursustersebut telah diresmikan pe-mbukaan nyaoleh Encik K. M. Ross, Pengurus Syarikatuntuk Kawasan Daerah Utara Selangor.

Kuala Kampar Tin Fields Berhad telahmenganjorkan satu seminar dalam BahasaMalaysia untuk 20 peserta dan satu seminardalam Bahasa Inggeris untok 19 pesertaterdiri dari kakitangan mereka dalam bulanOktober. Seminar-seminar ini telah dibukadengan resminya oleh Encik J. H. Pooley,Pengurus, Kuala Kampar Tin Fields Berhad.

2. BAHAGIAN PERKHIDMATANPERUSAHAAN KECILAktiviti-aktiviti Bahagian Perkhidmatan

Perusahaan Kecil berkaitan rapat denganBahagian Kejuruteraan Perusahaan dandalam tahun 1972 bahagian ini menjalankansajumlah 9 buah kursus untok 139 peserta.Lima buah dari kursus-kursus dijalankan diPusat ini untok 89 peserta.

Menyenangkan KerjaLima dari kursus-kursus ini telah

dijalankan di Pusat ini untuk 89 peserta.Dalam bulan April, Food Specialities men-ganjorkan satu kursus untuk 12 orangkakitangannya dan kursus ini dibuka denganresminya oleh Encik K. H. Moore, PengurusKilang itu. Dua kursus dijalankan diMalaysia Timor. Pengerusi Lembaga Kema-juan Ekonomi Negeri Sarawak Encik Mohd.Amin b. Hj. Satem meresmikan pembukaansatu kursus di Pusat Perkhidmatan AwamSarawak, Kuching untuk 8 peserta dalambulan November. Dua puloh tiga pesertadaripada Sabah mengikuti satu kursus diKota Kinabalu dalam bulan November yangmana telah dibuka dengan resmi oleh TuanHj. Ham id Ngoh, Setiausaha RendahJabatan Ketua Menteri. Sabah. Satu kursustelah dianjorkan dalam bulan Disemberuntuk 9 peserta oleh Lembaga KemajuanEkonomi Negeri Trengganu.

3. BAHAGIAN JUALAN DANPEMASARANBahagian ini menjalankan sajumlah 14

kursus untuk 242 peserta dan 2 seminaruntuk 49 peserta disepanjang tahun tersebut.Dua tajok kursus baru telah diperkenalkandalam tahun itu. Kursus-kursus nya ialah"Pengurusan Pembelian" dan "AkaunPengurusan dan Kawalan Untuk KeuntonganPemasaran".

Pengurusan PemasaranKursus ini berguna kepada semua

kakitangan jualan dan pemasaran. Tujuan-nya untuk membiasakan peserta-peserta dariberbagai-bagai perusahaan dengan konseppemasaran moden dan alat-alat pemasaranmoden dan juga menolong mereka meng-gunakan masaalah-masaalah pemasaranyang rumit didalam Pemasaran yang ber-tanding-tanding.

Didalam tahun yang dikaji, 2 kursustelah dijalankan di Pusat ini untok 24peserta. Satu kursus telah diator khasuntuk 10 orang peserta dari kakitanganPengimpot dan Pengedar Rokok. Kursus 3sidang ini akan berakhir dalam tahun 1973.

PenjualanKursus ini berguna kapada kaki-

tangan jualan terutamanya mereka-merekayang berkaitan rapat dengan pengguna-pengguna barang dan khidmat. Kursus inijuga menolong mereka mengguna cara yangsistematik untok membuat pen jualan supayadapat meninggikan lagi jumlah jualan.

Dalam tahun yang dikaji, 9 kursus telahdijalankan untuk 162 peserta. Supermarkets(Malaysia) Berhad menganjorkan 2 kursusuntok 31 peserta dari kakitangannya diPusat ini. Orchard Motors dan BorneoMotors menganjorkan bersama untok 15peserta terdiri dari kakitangan penjualanmereka Kuala Lumpur. Asia Motors telahmenganjorkan satu kursus di Pusat ini dansatu lagi di Pulau Pinang untuk 30 orangpenjual mereka. Encik Samuel Kam, Pen-garah Urusan Lam Soon Oil dan SoapManufacturing Berhad membuka denganresmi satu kursus untuk 38 penyelia Syarikattersebut di Pusat ini dalam bulan Oktober.

Akaun Pengurusan dan Kawalan untokKeputusan Pemasaran

Kursus ini telah dijalankan sekali diPusat ini pada bulan Oktober untuk sajum-lah 26 wakil-wakil kanan pemasaran.

18

Pengurusan PembelianKursus ini telah direkabentok untuk

Pengurusan kanan dan pertengahan yangterlibat dalam Perancangan dan KawalanPembelian. Kursus ini bertujuan untukmembiasakan peserta-peserta dengan teknik-teknik moden mengenai perancangan dankawalan pembelian guna untufc mengurang-kan kos/belanja yang lekat kapada inventory.

Satu kursus telah dijalankan di Pusatini dalam bulan Disember untuk 18 peserta.

Seminar *Keuntongan Metalui PengurusanPembeHan"

Seminar satu hari ini telah diadakan diPulau Pinang untuk 21 peserta dan telahdiresmikan pembukaannya oleh Y.B. EncikOoi Chooi Cheng, Timbalan Ketua Menteri,Pulau Pinang.

Seminar mengenai "Pergalakan Ekspot"Seminar ini telah dianjor bersama oleh

Persekutuan Pekilang-Pekilang Malaysiadan Pusat ini. Dihadiri oleh Y.B. Tan SriNik Ahmad Kamil, Presiden, PersekutuanPekilang-Pekilang Malaysia beberapa orangpenceramah jemputan mengambil bahagiandalam seminar tersebut. Mereka terdiri dari,Encik Abdul Rani b, Mohd. Razali, Kastamdan Eksais Diraja, Tunku Ahmad binYahya, Pengerusi, Majh's Ekspot Perdagan-gan Seberang Laut Malaysia, Encifc RasidE. Mamajiwalla dari KementeTian Perda-gangan dan Perindustrian. Ahli-ahli pena)termasok penceramah-penceramah jemputandan Encik Barry P. Neal, SurohanjayaPerdagangan Australia di Malaysia danEncik Takashi Niikura dari Kedutaan Jepundi Kuala Lumpur.

4. BAHAGIAN AKAUN PENGURUSANBahagian Akaun Pengurusan telah

memperkenalkan satu kursus baru bertajuk"Akaun Asas untok Eksekutif" dalam tahunini. Sajumlah 4 kursus untuk 115 pesertatelah dijalankan. Bahagian ini juga telahmengadakan satu seminar untok 14 peserta.

Akann Asas untok EksekutifKursus ini dibuka kapada semua

eksekutif yang mungkin tidak terlibat secaralangsong dalam kerja-kerja perakaunan.Tujuannya ialah untuk membiasakanpegawai biasa dengan prinsip asas mengenaiPerakaunan supaya membolehkan mereka

membaca, memaham dan mentafsirkanpenyata-penyata kewangan. Peserta adalahjuga didedahkan kepada asas-asas akaun kosdan belanjawan (budgeting).

Disepanjang- tahun, 3 kursus telah di-jalankan untuk 46 peserta.

Pengenalan Kapada Amalaa-Amalfin AkaunKursus ini mengenalkan peserta-peserta

dengan konsep-konsep asas mengenaiprinsip-prinsip akaun dan membawa penge-tahuan tersebut kepada pengunaan praktik.

Satu kursus telah dijalankan dalambulan Julai untok 20 peserta dan dibukadengan resmi oleh Y.B. Dr. Tan CheeKhoon, Ahli Parliament dari Batu. Satukursus lagi telah disertai oleh 18 orangpeserta diadakan di Pusat ini dalam bulanOktober.

Ana lisa Titek-Pulang ModalKursus ini sesuai untuk eksekutif yang

bertanggong jawab mengenai kawalankewangan didalam satu-satu organisasi. lameletakkan betapa mustahaknya AnalisaTitek-Pulang Modal sebagai alat untokmenilai kesan keputusan pengurusan atasgelakuan keuntungan sesuatu syarikat.

Satu kursus untuk 11 peserta telahdijalankan dalam bulan Julai.

Anggaran Belanja dan Kawalan BelanjawanKursus ini menunjokkan betapa musta-

haknya Anggaran Belanja sebagai perkakaspengurusan untuk perancangan dan kawalandan ianya sesuai untuk kakitangan pengu-rusan yang terlibat dalam peroses membat-anggaran belanjawa atau dalam menjaya-kan sistem anggaran belanjawan.

Satu kursus telah dijalankan di Pusatini dalam bulan November untuk 20 orangpeserta.

Seminar mengenai "Pengurusan Kompnter"Seminar satu hari mengenai "Pengu-

rusan Komputer" telah dijalankan di Pusatini dalam bulan Disember untuk 14 peserta.

5. BAHAGIAN KEMAJUANPENGURUSANDi-sepanjang tahun 1972, Bahagian

Kemajuan Pengurusan telah menjalankan

19

sajumlah 39 kursus untuk 599 peserta dan14 seminar untok 302 peserta. Kursus-kursus dan seminar-seminar yang dijalankanoleh bahagian ini terus menarek lebeh besarbilangan peserta-peserta. Perkara-perkarayang ditawarkan meliputi bidang yang luassesuai untuk pengurusan umum — daripadapenyelia perengkat pertama hingga kapengurusan atasan. Banyak organisasi, baikkerajaan maupun swasta telah membuatpermintaan khas bagi kursus-kursus danseminar-seminar untuk kakitangan mereka.

Pint pi nan dan Perhubungan Sesama ManusiaKursus — Institiut

Untuk menentukan kesan menambahatas latihan penyelia-penyelia, kursus-kursusinstitiut telah dijalankan oleh Pusat iniuntuk pegawai-pegawai personnel dan lati-han termasok juga mereka-mereka yang ter-libat dalam membawa aktiviti-aktiviti latihandidalam organisasi-organisasi mereka untukkemajuan kakitangan. Mereka bukan sahajadibiasakan dengan kandongan kursus tetapijuga dengan kaedah-kaedah latihan supayamereka boleh membentok dan menjalankanlatihan dalam kerja diorganisasi-organisasimereka. Pertolongan-pertolongan lanjutjuga diberi oleh kakitangan Pusat ini dimasalatihan dalam kerja itu.

Satu kursus institiut mengenai Pimpinandan Perhubungan Sesama Manusia untok 13peserta telah dijalankan di Pusat ini padatahun itu.

Pimpinan dan Perhubungan Sesama ManusiaUntok Pengurus-Pengurus

Kursus ini direkabentok untok pengu-rusan atasan dan pertengahan dan untukmereka yang menjalankan tugas-tugasPemimpin. Kursus ini membena fahamanbaik mengenai keadaan dan prinsip-prinsippimpinan moden dan perhubungan sesamamanusia yang demokratik.

Lapan kursus telah dijalankan bagijumlah 128 peserta. Enam kursus telahdijalankan di Pusat ini, satu daripadanyatelah di-anjorkan khas untuk 14 orangkaki tangan kanan Lembaga KemajuanTanah Persekutuan. Satu kursus telah di-anjorkan oleh Lembaga Kemajuan EkonomiNegeri Trengganu pada bulan Julai.Penkerusi, Persekutuan Pekilang-PekilangMalaysia, Y.B. Tan Sri Nik Ahmad Kamilmeresmikan satu kursus dalam bulan Ogos.Kelab Rotary Pulau Pinang juga mengan-jorkan satu kursus untuk 16 ahlinya dalambulan Oktober.

Kursus Asas Pimpinan dan PerhubunganSesama Manusia

Dua organisasi luar telah menganjorkankursus ini. Pada bulan Mach, FoodSpecialities Sdn. Berhad menganjorkan satukursus dalam kawasannya untuk 12 penyelia-nya. Kursus tersebut telah diresmikan olehPengurus Kilang, Encik K. H. Moore.Institiut Kesihatan Awam telah menganjor-kan satu kursus bagi 15 peserta dan ianyadiresmikan oleh Y.M. Raja Ahmad Nordin,Pengarah Kesihatan.

Pimpinan dan Perhubungan Sesama ManusiaKursus-kursus ini telah dijalankan khas

dalam Bahasa Malaysia dan 5 daripadakursus-kursus ini telah dijalankan oleh Pusatini. Kulitkraf Sdn. Berhad menganjorkan2 kursus untok 21 orang eksekutif nya.Lembaga Kemajuan Ekonomi Negeri Treng-ganu menanjorkan satu kursus untuk 18orang kakitangan dalam bulan Julai.

Perhubungan Sesama Manusia dan Teknik-Teknik Latihan

Kursus ini telah direkabentok dandijalankan untuk Lembaga PerancangKeluarga Negara. Dua kursus telah dijalan-kan dalam bulan Februari untuk 34 orangkakitangannya dan kursus pertama telahdi-resmikan oleh Ketua Pengarah, Dato Dr.Ariffin bin Ngah Marzuki.

Pimpinan dan PenyeliaanKursus ini telah direkabentok dan di-

jalankan di Pusat ini dalam bulan Ogosuntuk 18 peserta dari kakitangan InstitiutKesihatan Awam.

Kerja Kumpulan dan Panduan PerbincanganKursus ini sesuai untuk semua pereng-

kat pengurusan yang berkaitan dengan per-hubungan antara orang-orang didalamperbincangan-perbincangan kumpulan ataumesyuarat-mesyuarat. Peserta-peserta di-latih untuk memandu perbincangan-perbin-cangan kumpulan dan mesyuarat mengikutatoran-atoran dan kaedah demokratik; untukmembena kerjasama antara majikan dankakitangan, untuk memperbaiki erhu-bungan, menyelesaikan perselisehan, men-gatasi tentangan kepada perubahan danmemupok tanggong jawab.

Satu kursus telah dianjorkan olehInstitiut Kesihatan Awam. Dijalankan

20

dalam bulan April untuk 15 peserta, kursusini telah di-resmikan oleh Pengarah Kesi-hatan, Y.M. Raja Ahmad Nordin. Char-tered Bank menganjorkan satu kursus untuk9 orang peserta dalam bulan November.

Kursus PenyeliaanSatu kursus telah dianjor khas oleh

Cargo Handling Corporation dan LembagaPelabohan Kelang untuk 20 kakitanganmereka. Peresmian dibuat oleh EncikHashim, Pengarah Urusan, Cargo HandlingCorporation. Matsushita lectric Co. Sdn.Berhad telah menganjorkan satu kursus khasuntuk 8 orang kakitangannya. Kursus ter-sebut mempunyai 4 sidang dan mengambilmasa 2 bulan dari bulan Ogos hingga ka-September.

Penyelia Sebagai Pelatih dan PengajarKursus ini sangat sesuai untuk Pengajar

dan Penyelia dan ianya memberi kepadapeserta pengetahuan dan kemahiran men-genai bentok dan prinsip-prinsip ajaranmoden, pengajaran dan teknik-teknik latihandalam perniagaan dan perusahaan.

Satu kursus telah dianjorkan oleh FoodSpecialities Sdn. Berhad untuk 12 pesertadalam bulan April. Chartered Bank men-ganjorkan satu kursus dalam bulan Ogosuntuk 11 orang kakitangannya.

Meonbuat Keputusan PengurusanKursus ini ialah untuk pegawai pem-

buat keputusan dan meliputi aspek-aspekmembuat keputusan, kaedah simplex, teknikMonte Carlo dan teori mainan.

Dua kursus telah dijalankan untuksajumlah 28 peserta dalam tahun itu.

Methodologi LatihanPeserta-peserta kursus ini telah dibiasa-

kan dengan berbagai aspek latihan danteknik-teknik latihan yang boleh digunakanoleh pegawai latihan dan mereka-merekayang terlibat dengan kemajuan iktiarmanusia.

Lembaga Kemajuan Tanah Persekutuantelah menganjorkan satu kursus dalam bulanFebruari untuk seramai 16 orang kaki-tanganya. Dua kursus lagi telah dijalan-kan di Pusat ini untuk 34 peserta.

1'erkcnalan kepada Pengurusan KakitanganKursus ini memperkenalkan kepada

peserta-peserta dengan beberapa aspekpengurusan kakitangan dan menampakkanbeberapa masaalah yang sedia ada dalampengurusan kakitangan.

Disepanjang tahun 3 kursus telah di-anjorkan untuk sajumlah 52 peserta. Duikursus telah dijalankan di Pusat ini untuk39 peserta dan satu lagi di Kota Kinabaluuntuk 14 peserta.

Kursus Kemajuan Eksekutif untok Pegawai-Pegawai Kenienterian Perdagangan dan Per-industrian

Kursus ini telah dianjor khas dan di-jalankan untuk memenohi kehendak latihanKementerian Perdagangan dan Perindustrian.Dua puloh satu pegawai dari beberapajabatan di Kementerian menyertai kursusyang dijalankan selepas waktu pejabatselama lebeh 3 bulan.

Kursus Pengendalian MasaalahKursus ini telah dijalankan khas oleh

Pusat ini untuk Malayan Tobacco Company.Kursus 3-sidang telah dijalankan di KolaBharu untuk seramai 44 orang kakitanganSyarikat tersebut.

Kursus Persatuan Amerika untok Latihandan Kemajuan (ASTD)

Kursus ASTD telah dijalankan olehEncik W. J. Tait daripada ersatuanAmerika Latihan dan Kemajuan {Ameri-can Society for Training and Development)dalam bulan Jun. Disertai oleh seramai 23peserta, kursus tersebut telah diresmikanoleh Menteri Perdagangan dan Perindus-trian, Y. B. Encik Mohd. Khir Johari.

Seminar mengenai "Teknik-Teknik Pemile-han Kakitangan"

Tiga seminar telah dijalankan sepanjangtahun oleh Encik Fali Chothia, saorangPakar ILO yang bertugas di KementerianBuroh dan Tenaga Raayat. Sajumlah 54peserta menghadziri seminar tersebut.

Penilaian PengurusanLima belas orang kakitangan dari

Lembaga Kemajuan Ekonomi NegeriTrengganu menghadziri seminar mengenai

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"Penilaian Pengurusan". Kursus ini telahdiresmikan oleh Menteri Besar, Y.A.B. DatoNik Hassan dalam bulan April.

Latihan Pengurusan dalam tahun TujohPulohan

Seminar satu hari ini telah diresmikanoleh Pemangku Menteri Perdagangan danPerindustrian dan Menteri Kewangan, Y.B.Tun Tan Siew Sin dalam bulan April.Kursus ini disertai oleh seramai 31 eksekutifkanan.

Masaalah Pengurusan dan Cara Mengatasi-nya Bag! Pekedai Bumiputra

Seminar khas ini dijalankan dalamBahasa Malaysia untok 'Entreprenuers'Bumiputra. Dua kursus yang sama telahdijalankan untuk sajumlah 53 peserta dankedua-keduanya telah diresmikan pembu-kaannya oleh Encik Nasruddin b. Mohamed,Ketua Setiausaha, Kementerian Perdagangandan Perindustrian.

Perhubungan Dalam PerusahaanTiga puloh satu orang peserta menghad-

ziri seminar ini dalam bulan Jun.

Arah-Arah Pengurusan — Dahulu, Sekarangdan Akan Datang

Seminar ini telah dijalankan selamalebeh 3 bulan dan ianya untuk 18 eksekutifkanan daripada kedua-kedua badan kerajaandan swasta.

Masaalah Pengurusan dan Cara Mengatasi-nya bag! Pekedai-Pekedai Buku Bumiputra

Seminar ini direkabentok khas untok 17pekedai Bumiputra dalam bulan Ogos.

Seminar Apex: "Analisa Masaalah & Mem-buat Keputusan"

Dua puloh lima orang eksekutif tinggidan kanan daripada sektor swasta dan badankerajaan mengambil bahagian dalam bulanMach. Ketua Setiausaha, KementerianPerdagangan dan Perindustrian, Encik Nas-ruddin bin Mohamed, meresmikan pembu-kaan kursus tersebut yang dijalankan olehDr. Charles H. Kepner dari Kepner Tregoeand Associates, Inc. Princton. Satu seminarulangan telah dianjorkan dalam bulanNovember untuk 22 orang peserta kanan

Seminar PengurusanSeminar ini telah diatorkan dan dijalan-

kan untuk pengurus-pengurus kananLembaga Kemajuan Ekonomi Negeri.Sembilan belas peserta mengambil bahagiandalam seminar tersebut yang dijalankan diKuantan dalam bulan September.

Seminar mengenai "Perhubungan SesamaManusia & Teknik Latihan

Seminar khas ini telah dijalankan untukLembaga Perancang Keluarga Negara dalambulan Disember. Tujoh belas doktor telahmengambil bahagian dalam seminar satuhari tersebut.

7. BAHAGIAN PERHUBONGANPERUSAHAANDisepanjang tahun 1972, Bahagian Per-

hubungan Perusahaan menjalankan sajumlah18 kursus untuk 346 peserta dan 5 seminaruntuk 89 peserta. Dua kursus dan tajokseminar baru telah diperkenalkan. Kursusmengenai Tawaran Beramai dan Cara-CaraPerundmgan telah dijalankan pertama kalidalam tahun yang dikaji begitu juga seminarmengenai Perundangan Buroh.

Pengurusan Perhubungan Buroh untokEksekutif Pengurusan

Tujuan kursus yang ditujukan kepadaeksekutif-eksekutif tinggi dan kanan ialahuntuk membolehkan peserta-peserta meng-kaji semula konsep-konsep dan amalan-amalan perhubungan buroh; untuk bertukar-tukar fikiran dan pengalaman masing-masingdan untuk membena keharmonian. Untukmendorong dan mengekalkan keamananperusahaan, mengurangkan kawasan-kawa-san pertelingkahan dan menggalakkanperhubungan buroh yang aman dan untukmenanam kesedaran daya-pengeluaran.Kursus-Kursus ini menumpukan kepadabeberapa objektif; memajukan kemahiranpengurusan dan penyeliaan dalam penger-tian Pengurusan dan Ikhtiar Manusia;memajukan dan memahami pertelengkahandan belanja yang terlibat disatu-satu badanperusahaan dan tempat kerja.

Empat kursus telah dijalankan disepan-jang tahun untuk sajumlah 77 peserta. Tigakursus telah dijalankan di Pusat ini dansatu lagi di Kuching dalam bulan Mei untuk15 peserta.

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Perhubungan Perusahaan untuk PenyetiaTujuan kursus ini ialah untuk memben-

tangkan kaedah mengatasi masaalah-masaa-lah penyeliaan hari ini, untuk memupokkemajuan menyelia dan untuk memboleh-kan peserta-peserta yang terdiri dariPenyelia-penyelia disemua perengkat meng-kajl semula konsep dan amalan perhubunganperusahaan.

Disepanjang tahun 4 kursus telah di-jalankan di Pusat ini untuk seramai 77peserta.

Kursus Perhubungan PerusahaanKursus Tempahan ini telah dijalankan

di Sandakan untuk 20 peserta dan telahdiresmikan oleh Encik Khoo Thow Choon,Pengarah, Teck Heng Loo Bros. Sdn. Bhd.,dan ditutup oleh Encik Lim Meng Seng,Setiausaha, Persatuan Perunding PekerjaanSabah.

Perhubungan Perusahaan untuk Pegawai-Pegawai Kesatuan Sekerja

Kursus ini membentangkan kepadapegawai-pegawai kesatuan sekerja kaedah-kaedah sekarang untuk mengatasi masaalah-masaalah yang setia dihadapi oleh mereka.Untuk memajukan dan memahami semuamasaalah dah tekanan yang mengakibatkankerja Kesatuan Sekerja dan meninggikankebolehan menganalisa dan menghapus per-telingkahan secara objektif.

Disepanjang tahun satu kursus telahdijalankan di Pusat ini untuk 24 pesertadalam bulan Julai.

Pertelingkafaan Perusahaan dan Mengatasi-nya

Tujuan pokok kursus ini ialah untukmenyediakan pegawai kanan pengurusan danKesatuan Sekerja dengan pemikiranpenealaman dalam bidang perhubunganmajikan/pekerja. Kursus ini menyulohkehendak-hendak yang mendesak untukmengelak perselisehan dalam lapangan Peru-sahaan.

Disepanjang tahun satu kursus telahdijalankan di Pusat ini dalam bulan Julaiuntuk 11 orang peserta.

Tatatertib dalam PerusahaanKursus ini memitek beratkan kehendak-

kehendak kakitangan pengurusan dan

pegawai-pegawai kesatuan sekerja untukmenghargai kehadziran tatatertib yang ber-kesan dalam perusahaan, perhubunganmajikan/pekerja yang lebeh baik dan satutenaga buroh yang bertambah puas.

Satu kursus telah dijalankan di Sibu.Sarawak dalam bulan Mei untuk 15 pesertadan dibuka dengan resminya oleh EncikAndrew Chan, Pengurus Besar, LembagaPelabohan Kajang.

Empat kursus telah dijalankan di Pusatini membawa kepada jumlah semuanya 5kursus telah dijalankan untuk 88 peserta.

Tawaran Beramai dan Cara-Cara BerundingKursus yang dijalankan dalam tahun

yang dikaji ini memberi peserta-peserta satugambaran yang betul mengenai TawaranBeramai dan Cara-Cara Berunding dan jugabentok laku mencapai persetujuan danmenjayakan persetujuan selepasanya.

Dua kursus telah dijalankan di Pusatini untuk 41 peserta.

Pengurusan Perhubungan BurohKursus ini dijalankan dalam bulan

November khas untuk 8 orang kakitanganLembaga Kemajuan Ekonomi NegeriTrengganu.

Seminar Mengenai "Perundangan Buroh"Tajok seminar ini telah diperkenalkan

dalam tahun ini dan dua kursus yang samatelah dijalankan khas unluk Dow ChemicalPacific Ltd. di Pusat ini dalam bulan Julaidan Oktober. Sajumlah 33 eksekutifSyarikat tersebut menghadziri seminartersebut.

Seminar Mengenai "Tawaran Beramai danCara-Cara PerundingaiT

Seminar tersebut telah diresmikan olehY.B. Encik Mohd. Khir Johari, MentenPerdagangan dan Perindustrian dalam bulanSeptember. Seminar ini juga dihadziri olehseramai 33 peserta kemudiannya dibenamenjadi satu kursus penoh. Satu seminartelah dijalankan di-Pulau Pinang untuk 12peserta, dibawah anjoran Persatuan DayaPengeluaran. lanya dibuka dengan resmi-nya oleh Encik S. P. Chelliah, DewanPerundangan Negeri, Pulau Pinang.

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Seminar mengenai "Perhubungan Perusahaanuntuk Penyelia-Penyelja"

Kursus ini dijalankan di Pusat ini, telahdibentok khas untuk EJow Chemical PacificLtd. dalam bulan Juti untuk seramai 11orang kakitangan eksefcutifnya.

KURSUS DIBENTOK KHASKursus-kursus dibentok khas ini adalah

direkabentok untuk mengatasi masaalah-masaalah dan tugas-tugas pengurusan sehari-hari, perkara-perkara mengenai perhubun-gan perusahaan dan prinsip-prinsip penye-liaan yang lazim terdapat di PerusahaanLadang.

Pengurusan Ladang untuk Pengurus-Pengurus

Penyertaan dalam kursus ini hanyauntuk eksekutif-eksekutif yang memegangjawatan-jawatan pengurusan dalam Perusa-haan Ladang. Dalam kursus ini merekadibiasakan dengan Undang-Undang Burohteknik-teknik memandu perbicangan, men-contoh pergerakan, mencarta peroses dankeselamatan dalam ladang. Dalam tahunitu 15 peserta mengambil bahagian dalamkursus yang dijalankan dalam bulan Mach.

Pengurusan Ladang untok PenyeliaKursus ini dibentok khas untuk penyelia

diperusahaan ladang dan tajok-tajoknyatermasok peranan penyelia dalam perusa-haan ladang, pengendalian pertelmgkahan,tatatertib dan perhubungan perusahaandalam ladang. Satu kursus telah diadakandi Pusat ini untuk 13 peserta dalam bulanOgos.

KEGIATAN BAHAGIAN KHIDMATPERUNDING PENGURUSAN

Dengan adanya 3 pegawai terlatehdalam Perunding Pengurusan dinegeriJerman, Khidmat Perunding PengurusanPusat ini bertambah tegoh. Walau bagai-mana pun bahagian ini maseh kekurangantenaga manusia yang layak dan berpen-galaman. Jadi akibatnya bahagian inihanya da at menjalankan 6 perojek dise-panjang tahun yang dikaji.

(i) Jemaah PengurusSabuah syarikat pengilang tempa*

tan telah meminta Pusat ini menolongmereka merangka struktur, fungsi danPengurusnya. Syor-syor yang dibuat

termasuk didalamnya spesifikasi kerjaPengarah Urusan.

(ii) Sistem Penerangan PengurusanPehak pengurusan sabuah syarikat

pembuat besi menghendaki satu sistempenerangan pengurusan berdasar atascontoh kepulangan atas tanamanmodal dibena untuk mereka. Systemini yang mengandongi laporan-laporanbulanan mengenai beberapa fungsiorganisasi saperti pengeluaran, akauntelah dishorkan dan diterima. Sistemtersebut telah dijayakan oleh syari-kat itu di-bawah panduan pegawaiperunding Pusat ini.

(iii) Mengadakan sabuah Sekolah LatihanPehak pengurusan dalam sabuah

Lembaga-Lembaga Pelabohan diMalaysia telah meminta Pusat inimeninjau kemungkinan mengujudkansabuah 'Sekolah' Latihan untuk meme-nohi kehendak-kehendak masa depan-nya mengenai kakitangan-kakitanganyang terlateh. Shor-shor mengenaijenis pegawai yang dipileh sebagaipelatih dan mengenai jenis jadualkemajuan yang akan diikuti, telahdibuat.

(iv) Mengujudkan satu Sistem AkaunSabuah syarikat tempatan pem-

buat keluaran kayu telah memintaPusat ini mengkaji sistem pengurusansecara keselurohannya; dan membuatshor-shor untuk memperbaiki lagi.Cadangan telah dibuat supaya kajianperengkat pertama ditumpukan kapadabahagian akaun. Satu sistem pengirakos yunit keluaran telah dishorkan.

(v) Sistem Penerangan PengurusanSabuah syarikat tempatan yang

sedang berkembang dengan pesatnya,menampong lebeh kurang 200 pekerjabercadang hendak mempunyai sistemakaun dan sistem kos yang lebeh baikdisamping sumbangan marginal yangpaling menguntongkan bagi keluaran-nya. Satu sistem Penerangan Pengu-rusan mengandongi peratoran akaun,penjadualan pengeluaran dan sistemkawalan, dan marginal kosting untukkeputusan pemasaran telah dishorkandan diterima. Penjayaan shor-shor inimaseh dijalankan.

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(vi) Pemilehan KakitanganSabuah syarikat pekilang yang

akan ditubohkan tidak beberapa lamalagi telah menggunakan khidmat Pusatini supaya mengshorkan saorang calun

yang sesuai untuk memenohkan satujawatan tinggi diorganisasi tersebut.Beberapa calun telah diteliti dan

ditemuduga dan shor usat ini telahditerima oleh syarikat tersebut.

KEMAJUAN KAKITANGAN

Disepanjang tahun yang dikaji beberapapegawai dari kakitangan Pusat ini telahmengikuti kursus-kursus tempatan danseberang laut dibawah berbagai-bagai hadiahpengajian dan lain-lain hadiah.

1. Kursus Teknik-Teknik Pengajar, KualaLumpurEncik Hamzah bin Mohd. Pilus,

Pegawai Latihan dan Penyiasatan, BahagianPerhubungan Peruzahaan, dan Cik LindaAng Poh Geok, Pegawai Latihan danPenyiasatan, Bahagian Perusahaan Pelan-congan telah mengikuti kursus sambilanmengenai Teknik-Teknik Pengajar diInstitiut Latihan Perusahaan, Kuala Lumpurselama 15 minggu mulai dari lOhb. Januari,1972.

2. Seminar Pengurusan Caltex, SingaporeEncik Abu Kassim b. Hj. Mohamed,

Pengarah Pusat Daya Pengeluaran Negara,telah dijemput oleh P. T. Caltex PacificIndonesia untuk menyertai dalam seminarmengenai Acara Latihan Pengurusan pada4hb. Februari 1972 di Singapura.

3. Kursus Perundingan Pengurusan, Re-publik Persekutuan JermanPegawai-pegawai Latihan dan Penyia-

satan, Encik-Encik M. Palaniappan, LimYew Chong dan Chow Chan Leong meng-hadziri kursus salama 10 bulan mengenaiPerundingan Pengurusan di Republik Perse-kutuan Jerman mulai dari bulan April,1972.

4. Anggaran Tahun Orang dalam Budget-ingPegawai-pegawai kanan Pusat ini

menyertai seminar khas mengenai AnggaranTahun-Orang dalam Budgeting pada 22hb.April, 1972. Seminar tersebut telah dijalan-kan di Pusat ini oleh Encik Bill Christensen,saorang Pakar dari Amerika bertugas diPerbendaharaan Persekutuan.

5. Seminar mengenai "Tnjuan-TujuanPelaboran Rancangan Malaysia Kedua",Kuala LumpurEncik Abu Kassim b. Haji Mohamed,

Pengarah, Pusat Daya Pengeluaran Negara,telah menghadziri seminar yang dianjorkanoleh Malaysian Industrial DevelopmentFinance Berhad bertajok "Tujuan-TujuanPelaboran Rancangan Malaysia Kedua"pada 28hb. April, 1972 di Kuala Lumpur.

6. Bengkel Entrepreneurship I* HawaiiEncik Ibrahim bin Hassan, Pegawai

Latihan & Penyiasatan, Bahagian Kema-juan Pengurusan telah menyertai Bengke)Entrepreneurship I di East-West Centre,Honolulu dari Mei I — 12, 1972.

7. Seminar mengenai "Peranan PentingKekurang Kepakaran Pengurusan dalamPembangunan Negara" Kuala LumpurEncik Abu Kassim bin Haji Mohamed,

Pengarah, Pusat Daya Pengeluaran Negara,telah menyertai seminar mengenai "PerananPenting Kekurangan Kepakaran Pengurusandalam Pembangunan Negara", anjoran Pusatuntuk Pengajian Pembangunan ^alaysia,Kuala Lumpur pada 25hb. Mei, 1972.

8. Seminar mengenai "Kerjasama sektorSwasta — Kerajaan Dalam Pemban-gunan Negara", Pulau PinangEncik Abu Kassim bin Hj. Mohamed,

Pengarah mengambil bahagian disatuseminar khas mengenai "Kerjasama SektorSwasta-Kerajaan dalam PembangunanNegara', di Pulau Pinang pada 17hb. Jun.

9. Kursus-Kursus Perundingan PengurusanKechil, IndiaEncik-encik Ahmad bin Berek dan

Ruslan bin Khatib, Pegawai-Pegawai Lati-han dan Penyiasatan telah mengikuti KursusPerundingan Pengurusan Perusahaan Kechildi Siet Institute, Hydrabad, India. Merekatelah mendapat hadiah pengajian Rancangan

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Colombo untuk kursus tersebut dari 4hb.September hingga 8hb. Disember, 1972.

10. "Pergalakan Pemsahaan Kecil dalamEkonomik Membangun" IndiaEncik Gian Singh Sidhu, Pegawai Lati-

han dan Penyiasatan, telah mengikuti Kursusmengenai "Pengalakan Perusahaan Kecildalam Ekonomi Membangun" di India atashadiah Pangajian Rancangan Colombo darilOhb. September hingga 25hb. November,1972.

LAIN-LAIN KEGIATAN PUSAT DAYAPENGELUARAN NEGARA

Akhbar, Radio dan TaliveshenPengarah, Petiasehat Latihan dan

Kakitangan Pusat ini telah ditemudugabeberapa kali oleh wakil-wakil akhbar,Radio dan Taliveshen Malaysia, Kegiatan-kegiatan Pusat ini juga telah disiarkan luasoleh Sebaran 'Am.

FilemBanyak pertubuhan-pertubuhan terus

menggunakan dengan luasnya Perpustakaan

Filem Pusat ini yang mengandongi filem-filem pengurusan.

Beberapa filem telah dibeli dan ada jugayang dihadiahkan oleh pemurah hati.

PerpustakaanKemudahan-kemudahan perpustakaan

telah banyak bertambah dan bertambahramai peserta-peserta kursus dan eksekutif-eksekutif perniagaan menggunakan kemuda-han-kemudahan rojokan yang disedia olehperpustakaan.

Penerbitan"Reporter" terbitan halaman Pusat ini

terus menjadi perantaraan perhubunganantara Pusat ini dengan peserta-pesertakursus.

Ucapan-Ucapan dan SharahanPengarah, Penasihat dan Pegawai-pega-

wai Pusat ini telah memberi beberapaucapan dan sharahan kapada badan-badanperusahaan, perdagangan, kerajaan, separohkerajaan dan perkhidmatan sukarela di-merata-rata negeri.

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PENDERMAAN

Majlis Daya Pengeluaran Negara berterima kasih kepada pertubohan-pertu-bohan berikut yang patut disebut khas kerana bermurah hari menderma wangdan barang-barang kepada Tabong Pusat Daya Pengeluaran Negara.

1. Asia Motor Co. (K.L.) Sdn. Bhd.

2. Asia Automobile Industries Sdn. Bhd.

3. Yayasan Asia.

4. Kerajaan Republik Persekutuan Jerman.

5. British Council.

6. Surohanjaya Tinggi India.

7. Persatuan Daya Pengeluaran Malaysia.

8. Metra Divo Beratungan GmbH.

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PENGHARGAAN

Majlis Daya Pengeluaran Negara mengucapkan teiima kasih kepadaKerajaan-Kerajaan Negeri Persekutuan, Rancangan Kolombo, Kerajaan India,Kerajaan ersekutuan Jerman Barat, British Council, Yayasan Asia, perbadanan-perbadanan lain dan peserta-peserta di atas kerjasama dan bantuan yang diberikepada Pusat ini.

Majlis Daya Pengeluaran Negara juga mengucapkan terima kasih kepadaakhbar, radio dan Talivishen Malaysia di atas kerjasama mereka menyebarkantujuan dan kegiatan Pusat ini.

Penghargaan dicatitkan kepada pegawai-pegawai kanan dan lain-lain yangmemberi ceramah dalam kursus-kursus dan seminar Pusat ini, iaitu:

Abdul Jalil bin Mahmud —

D. Jelaya —Dr. Ling Ding Seng —Dr. T. Visvanathan —Boniface Lobo —Ahmad bin Mohd. Idrus —A. V. Kathiah —Lau Hing Sang —Lee Eng Mau —Jaleel bin Othman —Sydney Yin —Umasuthan Kaloo —Dr. Leong Kwok Onn —Victor de Bruyne —Dr. Teh Hock Heng —

Lim Beng Huat —Colonel Hj. Idrus bin

Abdul Rahman —Wahidullah Khan —C. G. lyer —Khalil bin Mohd. Moor —Lam Teng Chee —Dr. Chan Kian Siang —Ramli bin Kushairi —Dr. R, Balendra —

Rashid E. Mamajiwalla —Abdul Rani bin Mohd. RazaliY.M. Tunku Ahmad bin Tunku

Yahya —Fall Chothia _-Lim Kong Leong —Gary Chan Jee Beng —

Machinery DepartmentMinistry of Labour & ManpowerFire DepartmentMinistry of HealthCity Hall, Kuala LumpurNational Union of Plantation WorkersMinistry of Labour & ManpowerAMESUBorneo Motors BerhadSyarikat Chuan HinJaleel's Baby CentreEsso Standard LimitedUniversity of MalayaStandards Institute of MalaysiaMinistry of Trade & IndustryNational Institute of Scientific &Industrial ResearchDunlop Malaysian Industries Berhad

Ministry of DefenceMinistry of EducationRubber Research InstituteMinistry of Trade & IndustryStandards Institution of MalaysiaUniversity of MalayaFederation of Malaysian ManufacturersNational Institute of Scientific &Industrial ResearchMinistry of Trade & IndustryRoyal Customs & ExciseMalaysian Overseas Trade Export Council

Ministry of Labour & ManpowerGuiness Malaysia BerhadAsia Motors Kuala Lum ur Sdn. Bhd.

28

Taniah diberi kepada yang berikut kerana menganjurkan kursus dan seminarbersama dengan Pusat ini.

Anglo Oriental Mines.Borneo Motors (M) Sdn. Bhd.Cargo Handling Corporation, Klang.The Chartered Bank.Dow Chemicals Pacific Ltd.Federal Land Development Authority.Food Specialities (Malaysia) Sdn. Bhd.Kulitkraf Sdn. Bhd.Malaysian Association of Productivity, Kuala Lumpur.Malaysian Association of Productivity, Penang Branch.Malaysian Society for Industrial Safety.Ministry of Trade & Industry.National Family Planning Board.Orchard Motor.Port Klang Authority.Public Health Institute.Syarikat Malayan Tobacco.State Economic Development Corporation, Trengganu.Teck Heng Leong Brothers Sdn. Bhd., Sabah.University of Malaya Graduate Society, Penang Branch.Supermarkets (M) Berhad.

Penghargaan kepada perbadanan berikut dicatitkan kerana kerjasamamereka:

Alcan Malaysia Berhad.Associated Battery Manufacturers.Ajinomoto Sdn. Bhd.Bata Shoes Sdn. Bhd.Behn Meyer Engineering.Borneo Motors (M) Sdn. Bhd.Chemicals Company of Malaysia.Diethelm Aluminium.The Chartered Bank.Frazer & Neave, Kota Kinabalu.Food Specialities Sdn. Berhad.Globe Sik Store, Kuala Lumpur.Guthries Sdn. Berhad.Guiness Breweries.Hygiene Plastic Factory, Kuching.I.C.I. (M) Sdn. Berhad.Kit Loong & Co.Industrial Court.Kulitkraf Sdn. Berhad.KIMA Textiles, Kajang.

29

Lever Brothers.Lam Soon Oil & Soap Manufacturing Sdn. Bhd.MARA.Malayan Fibre Containers Sdn. Bhd.Matsushita Electric Company.Malaysian Employers Consultative Association.Malaysian Agricultural Producers Association.Malayan Breweries.National Union of Commercial Workers.Malaysian Trades Union Congress.National Union of Bank Employers.National Union of Plantation Workers.Nylex {M) Sdn. Bhd,Philips Malaysia.Pillar Naco.Puratan Rubber Factory, Kota Kinabalu.Syarikat Kayu Sedia Sdn. Bhd.In-Service Training Centre, Kota Kinabalu.Sabah Employers Consultative Association.Sarawak State Economic Development Corporation.Sarawak Civil Training Centre.State Economic Development Corporation, Pahang.State Economic Development Corporation, TrengganuSyarikat Jengka Sdn. Bhd.Syarikat Blood Protection, Butterworth.Syarikat Serbaguna Usahajaya Bhd.Selangor Pewter.United Malaysian Steel Mills.

Pusat Daya Pengeluaran Negara meminta maaf kepada pertubuhan-pertu-buhan dan orang-orang persaorangan yang namanya tertinggal dengan tidak sengajadalam senari ini.

30

MAJLIS DAYA PENGELUARAN NEGARA

PENDAPATAN DAN PERBELANJAANPADA TAHUN BERAKHIR 31HB. DISEMBER, 1972.

1971

$473,372.2548,009.4813,399.8914,844.644,860.007,000.00

17,754.2239,528.6213,816.37

—1,765.907,694.85

31,656.51

$673,702.73

PERBELANJAAN

Gaji dan UpahanPerjalanan dan Pengangkutan OrangKemudahan PerhubonganApi, Ayer dan Letrifc dll.SewaPerkhidmatan PencetakanBekalan-Bekalan dan Bahan-BahanPerkhidmatan PelbagaiPembenaanPemberian, Subsidi dan Carom-Carom ...Tuntutan Insuran dan PampasanSusutanBerlebehan Pendapatan dari Perbelanjaan

$562.906.8233,480.0012,443.3615,015.754,860.005,931.02

40,903.9337,584.695,142.60

—2,782.238,475.06

34,779.79

$764,305.25

1971 PENDAPATAN

$557,821.00 Carom dari Kerajaan ... ... ... $591,078.55Bayaran Latehan ... ... $147,764.50

99,325.60 Tolak: Bayar Balek ... ... 3,144.35 144,620.15

6,545.68 Pelbagai ... ... ... ... 8,437.04— Khidmat Perunding ... ... ... ... 16,000.00

10,010.45 Hadiah ... ... ... ... 4,169.51

$673,702.73 $764,305.25

ABU KASSIM BIN HJ. MOHAMED, K.M.N.,Pengarah,

Pusat Daya Pengeluaran Negara.

RAJA TAN SRI MOHAR BIN RAJA BADIOZMAN, P.S.M., J.M.N.,Pengerusi,

Majlis Daya Pengeluaran Negara.

MAJLIS DAYA PENGELUARAN NEGARAKUNCHI K1RA2

SEPERTI PADA 31HB. DISEMBER, 1972.

1971 TANGGONGAN

$57,768.97 Baki pada 1.1.1972 $91,475.48Campor: Berlebehan Pendapatan

31,656.51 dari Perbelanjaan 34,779,79Hadiah Benda-Benda

2,050.00 $ 91,475.48 di-nilai — $ 126,255.27

6,266.45 Si-piutang 8,214.78690.00 Bayaran Terdahulu 300.00

Kumpulan Wang Untok Penda-80,000.00 huluan Membeli Kenderaan 80,000.00

Kumpulan Wang Endowmen 5,088.75

$178,431.93 $219,858.80

1971 HARTAHarta Tetap:Alat Perabot dan Kelengkapan

$38,261.71 Pejabat (harga Kos)21,423.60 Campor: Pembelian dan Hadiah

59,685.3116,054.11 $ 43,631.20 Tolak : Susutan

41,766.58 Harta SamasaWang di-BankTolak: Kumpulan

WangEndowmen $5,088.75KumpulanWang PntokPendahuluanMembeliKenderaan 262.14

72.40 —————155.03 Wang Runchit

12,806.72 Pembayaran DahuluSi-BerhutangKumpulan Wang Untok Penda-

huluan Membeli Kenderaan :46,021.00 Wang Simpan Tetap

251.00 Wang Dalam BankWang Tunai di-dalamKumpulan Wang Pusat

33,728.00 80,000.00 Baki Wang Pendahuluan

Kumpulan Wang Endowmen :Wang Dalam Bank

$178,431.93

59,685.3112,702.89

72,388.2024,529.17

70,999.56

5,350.89

31,749.434,944.43

262.1443,044.00

$ 47,859.03

65,648.67

300.00313.85

20,648.50

80,000.00

5,088.75

$219,858.80

ABU KASSIM BIN HI. MOHAMED, K.M.N.,Pengarah,

Pusat Daya Pengeluaran Negara.

RAJA TAN SRI MOHAR BIN RAJA BADIOZMAN, P.S.M., J.M.N.,Pengerusi,

Majlis Daya Pengeluaran Negara.Kira-kira dan Kunci Kira-kira yang berkembar telah diperiksa mengikut Akta Odit, 1957. Semua kenyataan dan keterangan yang di-

kehendaki telah didapati.Saya mengaku yaitu, menurut oditan ini, pada pendapat saya Kira-kira dan Kunci Kira-kira ini telah diperbuat dengan cara yang betul

untuk menunjukkan satu kenyataan yang benar dan munasabah mengenai perjalanan dan kedudukan Majlis Daya Pengeluaran Negara.Kuala Lumpur, MOHAMED ZAIN BIN AHMAD,30hb. Mac, 1973. Juru Odit Negara.

Y. B. Encik Mohd. Khir Johari, The Minister of Trade & Industry declares open aa course on a friendly note.

Y. B. Encik Mohd. Khir Johari. dengan gcmbiraiiya meresmikan pembukaan kursus.

33

Encik Abu Kassim bin Haji Mohamcd. Director, National Productive Centre.

Encik Abu Kassim bin Haji Mohamcd, Pengarah, Pusat Day a Pengeluaran NeKara.

V.A.B. Prime Minister visits National Productivity Centre's stall at the Made-in-MalaysiaTrade Exhibition organised by the Federation of Malaysian Manufacturers.

Y.A.B. Pcrdana Mcnteri mdawat gc.rai Pusat Day a Pengeluaran Ncgara tli PamiranBuatan Malaysia unjuran Persekutuan Pekilang-Pekllang Malaysia.

34

The United States Commercial Attache makes a presentation to the Centre's Library.

Wakil Perdagangan Amerika Syarikat mcnghadiahkan buku kepada PerpustakanPusat Daya Pengeluaran Negara.

Participants at a course

Peserta pescrta disatu kursus

35

A course in session

Kursus sedung diadakan.

36

CONTENTS

Page

Message From The Chairman ... ... ... ... 2

Introduction ... ... ... ... 3

The National Productivity Council ... ... ... ... 4

Activities Of The Council ... ... ... ... 5

Staffing Of The Centre ... ... ... ... 6

Senior Staff Of The Centre As At December 31st 1972 ... ... 8

General Review ... ... ... ... 10

Summary Of Courses And Seminars 1972 ... ... ... 11

Activities Of Training Sections:

I. Industrial Engineering Section ... ... ... 15

II. Light Industry Service Section ... ... ... 17

III. Sales And Marketing Section ... ... ... 17

IV. Management Accounting Section ... ... ... 18

V. Management Development Section ... ... ... 18

VI. Industrial Relations Section ... ... ... ... 21

VII. Tailor-made Courses ... ... ... ... 22

Activities of Management Consultancy Service Section ... ... 23

Development of Staff ... ... ... ... 24

Other Activities Of The Centre ... ... ... ... 25

Donations ... ... ... ... 26

Acknowledgement ... ... ... ... 26

Council's Accounts ... ... ... ... 29

RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN,P.S.M., J.M.N.

Chairman. National Productivity Council.

PEJABAT PENASIHAT KHAS KEPADA PERDANA MENTERI

Talipon: 84432Kawat: PERDANA

Biiangan Surat Kila:

Bilangan Surat Titan:

PEJABAT PERDANA MENTERI,MALAYSIA,

KUALA LUMPUR.

10th April, 1973.

MESSAGEfrom

THE CHAIRMAN

The National Productivity Centre has completed ten years ofits existence, Even though it has every reason to be proud ofits record of past achievements, it recognizes that much more isexpected from it in future to contribute towards the success of theGovernment's Economic Policy.

The Centre has fulfilled the important role entrusted to itin management development by designing and conducting variouscourses and seminars to improve the efficiency of management inboth the private and public sectors including courses and seminarsfor Bumiputra entrepreneurs. This is clear from the fact that atotal number of 2,472 participants took part in 133 courses andseminars both in East and West Malaysia in 1972. At its inceptionin 1962 onl ya total number of 105 participants took part in 6 coursesand seminars. The increasing awareness by management, employeesand trade unionists of the need of training including on-the-jobtraining is greatly noticeable.

The increasing use by industrial and commercial organisationsof the Centre's Management Consultancy Service Section reflectsa close link between the Centre and industries as well as the confidencewhich the Centre enjoys.

The Centre looks forward to providing greater and widerservice in the next ten years as its contribution towards nationbuilding through management development and training.

RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAHPSM, JMN,Chairman,

National Productivity Council.

INTRODUCTIONThe National Productivity Centre of Malaysia

The National Productivity Centre was established in 1962 as a jointproject by the United Nations Special Fund and the Federal Government with theInternational Labour Organisation as the executing agency. According to thePlan of Operation of the project the Centre would ultimately become autonomous.

In 1966, the National Productivity Council (Incorporation Act No. 19) of1966 was passed by Parliament and the Council became an autonomous bodyeffective as from March 1, 1966. The members of the Council were appointedby the Minister of Trade and Industry as from July, 1966.

The Council is subsidized by the Government until such time as it becomesself-supporting.

The functions of the Council are to establish and maintain the NationalProductivity Centre for the purpose of:—

— raising the standard of management including supervision at all levelsin commerce and industry in the Federation;

— improving the efficiency of industrial operation, sales and marketingwith particular reference to methods of increasing productivity, of improv-ing quality of output, of lowering costs and giving training and adviceon labour-management relations;

— initiating training and other programmes that would best serve specificand local requirements and requirements of the country as a whole;

— publicising the aims, objectives and activities of the Centre and obtainingthe cooperation of employer and employee groups;

— advising the Minister and private organisations, institutions or individualson matters covering all aspects of productivity techniques within thecompetence of its staff;

— serving as a forum for discussing organisational managerial and super-visory problems in commerce and industry;

— reporting annually to the Minister on the progress and problems ofraising productivity in commerce and industry in the country andmaking recommendations on the manner in which such problemsmay be dealt with;

— undertaking and performing consultant services;

— establishing and maintaining contacts with similar or other agencies bothnational and international;

— doing all such matters and things as may be incidental to or consequentialupon the discharge of its functions under this Act.

3

THE NATIONAL PRODUCTIVITY COUNCIL

Chairman

Director of the Centre —

Government —Representatives

Representatives of the —Private Sector - Institutionsof commerce, manufactur-ing industries, industrialfinancing, management,labour and employers.

Acting Secretary

Y. M. Raja Tan Sri Mohar bin Raja Badlozaman.P.S.M., J.M.N.,Special Economic Adviser to the Prime Minister,Prime Minister's Department.Encik Abu Kassim bin Haji Mohamed, K.M.N.,National Productivity Centre.Encik Sulaiman bin Abdul Manan,Ministry of Trade & Industry.Encik Thong Yaw Hong, J.M.N., S.M.P.,Encik K. Pathmanaban (Alternate),Economic Planning Unit,Prime Minister's Department.Encik A. T. Rajah,Encik Mat Nor bin Haji Amin (Alternate),Ministry of Labour & Manpower.

Encik Badaruddin bin Abdul Khalid,Encik Mohd. Raus bin Borhan, (Alternate)Treasury.Encik Abdul Rahim bin Hj. Din,Ministry of Agriculture & Fisheries.Dr. Goh Sing Yau,University of Malaya.Encik Wahid Peter Andu,Sabah.Encik Wan Habib Syed Mahmud,Sarawak.

Encik L. C. Coutts,Federation of Malaysian Manufacturers.Encik Goh Thong Beng,Malaysian Industries Development Finance.Encik Abdul Wahab bin AIwi,Encik Ali Redza bin Khalid (Alternate),Majlis Amanah Raayat.Encik Samuel A. Abishegam,Malayan Institute of Management.Encik George Y. L. Lee,Malayan Council of Employers' Organisation.Encik K. Duraiappah,Malaysian Trades Union Congress.Encik Yong Poh Kon,The National Chambers of Commerce of MalaysiaEncik Lam Hee Thong,Training & Investigating Officer,National Productivity Centre.

ACTIVITIES OF THE COUNCIL

During the year 1972 the Council met three times and, amongst othermatters, discussed the following:

— Staffing of the Centre by local Senior and Junior Officers and InternationalTraining Advisers.

— Extension to National Productivity Centre Building.

— Reorganization of National Productivity Centre.

— Officers going on Overseas Training.

— Budget Estimates for 1973.

— Malaysian Association of Productivity.

— Medical Advisers.

— Membership of the Asian Productivity Organisation.

— Management Consultancy Service.

— Donations to the Council.

— The Establishment of a Hotel & Restaurant Training School.

— Establishing an NPC Endowment Fund.

The Establishment Committee met twice during the year and the Programmeand Planning Committee met twice.

STAFFING OF THE CENTRE

The staffing position of the National Productivity Centre as at December31, 1972 was as follows:

LOCAL STAFF

DirectorDeputy DirectorPublic Relations OfficerTraining & Investigating OfficersFinancial AssistantLibrary AssistantClerksStenographersTypistsJunior TechniciansReceptionist/Telephone OperatorOffice BoysWatchmenCleanerGardenerChargeman

FOREIGN STAFF

ApprovedPosts

111

35115645144211

PostsFilled

1—

128115535134111

PostsVacant

—1

—7

———

11

——

1—

1——

International Training AdvisersU.S. Peace Corps Volunteer

ApprovedPosts

71

PostsFilled

71

RecruitmentThe following recruitment took place during the year:

PostsVacant

TRAININGName

Lee Kok LeongMansor bin Abd. RahmanMustapha bin Abd. KadirWoon Tai KamLee Wai LumT. SivasubramaniamFrancis ArulMah LokSoo Cheong Futt

AND INVESTIGATINGSection

Sales & MarketingSales & MarketingManagement DevelopmentLight Industry ServiceSales & MarketingManagement DevelopmentIndustrial RelationsIndustrial EngineeringIndustrial Engineering

OFFICERSDate of Joining

3rd Jan., 197226th June, 1972

1st July, 19723rd July, 1972

24th July, 197224th July, 1972

1st Aug. 197224th Aug. 1972

2nd Oct. 1972

INTERNATIONAL TRAINING

Name ProgrammeWulf Glatt German Technical

Assistance AgreementAlbert Smith American Peace Corps

VolunteerColombo PlanGerman Technical

Assistance AgreementGerman Technical

Assistance Agreement

Harkishen SinghJoachim Leckscheidt

lost Simon

NameAwiah bt. IsmailShahriell bin HarunRaja Faiza bt. Raja

MazlanAkmal Hisham bin

AbdullahNg Sew ChewIbrahim bin HashimSharah bt. HadisAhmad Hisham bin Haji

OmarIbrahim bin IsmailAbdul Jalil bin Mustapha

JUNIOR STAFFSPosition

CleanerMachine Operator

Stenographer

ClerkTypistClerkStenographer

Office BoyOffice BoyWatchman

PROMOTIONSPosition

Junior TechnicianMachine Operator

ADVISERS

Date of Joining

19th Jan. 1972

30th March, 197212th August, 1972

27th Sept., 1972

10th Oct., 1972

Date of Joining3rd April, 19723rd April, 1972

10th April, 1972

15th April, 197215th April, 197219th April, 197219th April, 1972

24th August, 19721st Sept., 1972

2nd Sept., 1972

Date of Joining1st April, 19721st Sept., 1972

NameOmar bin KhamisKamaruddin bin Ismail

TerminationThe following members of the Staff terminated their service with the National

Productivity Centre.Name

Rosiah bt. Abdul KadirLee Lye Weng

Norman H. BrewerKenneth J. ArthurSalim bin Haji Haron

Shahriell bin HarunRaja Faizah bt. Raja

MazlanYoon Khai Yeng

Rahimah bt. Abd.Rahman

Ahmad Hisham bin HajiOmar

Position

StenographerTraining & Investigating

OfficerTraining AdviserTraining AdviserTraining & Investigating

OfficerMachine Operator

StenographerTraining & Investigating

Officer

Typist

Office Boy

Date of Resignation/Leaving

1st Jan., 1972

3rd Jan., 197220th Feb., 197220th Feb., 1972

1st March, 197221st May, 1972

1st Oct., 1972

1st Nov., 1972

15th Nov., 1972

1st Dec., 1972

SENIOR STAFF OF THE CENTRE AS AT DECEMBER, 1972

i. Industrial Engineering Section

1. Lam Hee Thong

2. Arshad bin Marsidi

3. Hon Kang Tong

4. Ow Slew Kiat

5. Gian Singh Sidhu

6. Mah Lok

7. Soo Cheong Futt

ii. Light Industry Service

1. Lim Yew Chong

2. Woon Tai Kam

iii. Management Accountancy

1. Wong Hon Kwong

2. Lee Wai Lum

iv. Sales and Marketingi

1. Chow Chan Leong

2. Lee Kok Leong3. Mansor bin Abd.

Rahman

v. Management Development1. M. Palaniappan

B.E. (Malaya);Dip. I.E., (W. Germany);C. Eng., M.I. Prod. E. (London);A.M.I.I.E. (Australia).D.L.C.T. Hons. (Production Engineering);Cert. Q.C. (Holland);Dip. Mgmt. Consultancy (West Germany);Lie. M.I. Prod. E. (London).B.E. Hon. {Malaya);Dip. Prod. Management (Turin);Dip. Management Consultancy (West Germany).B.E. Hons. (Malaya);Cert. Q.C. (Holland).B.E. (Malaya);A.M.I.I.E. (Australia);M.I.M.H. (London).B.E. (Malaya);Grad. I.E.M.B. Sc. Hons. (Malaya).

M. Sc. (Otago)Dip. in Consultancy in Small Scale Industries

(Phillippines).B.Sc. Hons. (Malaya).

Cert. Accountancy (R. & M.I.T.);A.A.S.A.;Dip. Mgmt. Accountancy (Turin);Dip. Mgmt. Consultancy (West Germany).B. Econs. Hons. (Malaya).

B. Econs. Hons. (Malaya);Cert, in International Marketing (India).B. Econs. Hons. (Malaya).

Dip. Marketing (London);M. Inst. M. (London).

B.A. Hons. (Malaya);Cert, in Edu. (T.T.C.);Cert, in Audio-Visual Aids;Cert, in Mgmt. Teacher Dev. Programme.

2. P. Koshy George B.A. (Malaya);Dip. I.M. (West Germany);A.M.B.I.M. {London);M.I.T.O. (London);M.I.S.M. (London).

3. Ibrahim bin Hassan B.A. (Malaya);A.M.B.I.M. (London);Cert. Mgmt. Consultancy (India).

4. Fatteh Singh B. Econs. Hons. (Malaya).

5. Ahmad bin Berek B.A. Hons. (Malaya);Cert, in Education;Cert. Mgmt. Consultancy (India).

6. Mustapha bin Abd.Kadir B.A. (Malaya).

7. T. Sivasubramaniam B.A. Econs. Hons. (Malaya).

vi. Industrial Relations Section

1. Lee Thong Cheng B.A. (Malaya).Cert. Training Methodology (Turin).

2. K. Rajkumar B.A., Cert. Edu. {Birmingham); A.M.B.I.M.

3. Mohd. Hamzah bin. Hj.Mohd. Pilus B.A. Hons. (Malaya).

4. Francis H. Arul B.A. Hons. (Malaya).

5. Linda Ang Poh Geok M.A. (Auckland).

vii. Tourist Industry Section

1. Ruslan bin Khatib B.A. (Malaya);Cert. Mgmt. Consultancy (India).

viii. Public Relations Officer1. Mohd. Idrus bin Ahmad B.A. (Malaya);

Cert, in Public Relations (Malaya);A.M.I.P.R. (Malaya);Cert. Ind. Information (Moscow).

ix. International Training Advisers

1. Olaf Kleine Dip. Ing.2. S. C. Gupta M.A.3. Dieter Scholz M.E., M. Sc.4. Wulf Glatt M. Econs. (Bus. Admin.); M.B.A.5. Albert G. Smith B.B.A.6. Harkishen Singh M.A., A.M.B.I.M.7. Joachim Leckscheidt Dip. Ing.8. lost Simon Dip. Ing.

GENERAL REVIEW

During the year 1972, the Centreconducted a total number of 133 coursesand seminars for 2472 participants comparedto 114 participants for 1939 seminars andcourses in the previous year. The Centrecontinued to give its positive contributiontowards the management development prog-rammes of various industrial, governmentand semi-government organizations whichsponsored courses and seminars for membersof their staff.

The Management Consultancy ServiceSection operated with greater intensity asand competence among the staff that havebeen developed over the years. The Centremanaged to record progress in both in itsmanagement consultancy as well as in itstraining activities.

CERTIFICATE PRESENTATIONCEREMONYThe Minister of Trade and Industry

Y.B. Encik Mohd. Khir Johari presentedcertificates to participants of the Centrescourses in 1971 at the Centre on April8, 1972.

VISIT OF HIS EXCELLENCY THEAMBASSADOR OF THE FEDERALREPUBLIC OF GERMANY TOMALAYSIA

His Excellency Mr. Gerhard Fischer,Ambassador of the Federal Republic ofGermany to Malaysia visited the Centre onJuly 10. He was briefed on the contributionof the Government of the Federal Republicof Germany to the Centre under the Tec-hnical Co-operation Agreement betweenMalaysia and the German Government.

MADE IN MALAYSIA TRADEEXHIBITIONThe National Productivity Centre was

invited to participate in the Made-in-Malaysia Trade Exhibition sponsored by theFederation of Malaysia Manufacturers atStadium Negara from August 26 toSeptember 10, 1972. The theme of the Fairwas "Building a Just Society ThroughIndustry" and among Ihe many distinguishedvisitors to the Centre's exhibition counterwere D.Y.M.M. Sri Paduka Baginda YangDi-Pertuan Agong, D.Y.M.M. Sri PadukaBaginda Raja Permaisuri Agong, Y.A.B.Prime Minister, Y.A.B. Deputy Minister andother Cabinet Ministers.

NEW TRAINING COURSESDuring the year 14 new seminar and

course topics were introduced:—1. Critical Path Method2. Metrication3. Manpower Planning to Meet Corpo-

rate Objectives4. Management Accounting & Control

for Marketing Decisions5. Export Promotion6. Basic Accounting for Executives7. Budgeting & Budgetary Control8. Computer Management by Auto-

mated Group Learning Method9. Effective Staff Selection

10. Personnel Selection Techniques11. Management Training in the Seven-

ties12. Management Trends — Past, Pre-

sent & Future13. Problem Analysis and Decision

Making14. Collective Bargaining & Negotia-

tion ProceduresSPONSORSHIP OF COURSES

During the year 23 organizations inEast and West Malaysia undertook tosponsor courses and seminars conducted bythe officers of the Centre:

1. Anglo-Oriental Mines (M) Sdn. Bhd.2. Asia Motors Sdn. Bhd.3. Borneo Motors4. Cargo Handling Corporation5. The Chartered Bank6. Cigarette Importers and Distributors7. Dow Chemicals Pacific Ltd.8. Federal Land Development Autho-

rity9. Food Specialities (M) Sdn. Bhd.

10. Kulitkraf Sdn. Bhd.11. Malaysian Association of Producti-

vity, Kuala Lumpur12. Malaysian Association of Producti-

vity, Penang Branch13. Ministry of Trade & Industry14. National Family Planning Board15. Orchard Motors16. Port Klang Authority17. Public Health Institute18. Syarikat Malayan Tobacco19. State Economic Development Cor-

poration Trengganu20. Teck Heng Leong Bros. Sdn. Bhd.

Sabah21. University of Malaya Graduates

Society, Penang Branch22. Weld Supermarkets (M) Bhd.23. Malaysian Society for Industrial

Society

10

TRAINING IN THE AGRICULTURALSECTORSpecial Courses were organized and con-

ducted by the Centre for the plantationindustry. During the year, 2 courses forplantation executives at managers and con-ductors levels were held at the Centre.

COURSES IN BAHASA MALAYSIAGreater emphasis is placed on courses

in Bahasa Malaysia. In the year 11 courseswere conducted in Bahasa Malaysia for atotal number of 189 participants. Thiscompares favourably with 4 courses andseminars for 97 participants in the previousyear. Several training manuals are nowbeing translated into Bahasa Malaysia.

STAFFINGAt the end of the year there were 28

Training & Investigating Officers comparedwith 20 at end of the preceding year.

TRAINING ADVISERSThe National Productivity Centre is still

faced with the problem of getting suitableTraining Advisers. During the year underreview 8 Advisers served the Centre forvarying periods of time.

REVENUEDuring the year 1972, the National

Productivity Centre, a non-profit makingorganization receeived $173,227 as trainingfees and miscellaneous items like rentalof films, lectures and talks by the Centre'sstaff. This is an increase of $57,345 overthe previous year's revenue.

SUMMARY OF COURSES & SEMINARS 1972

No. ofCourses/Seminars

Courses

14

Industrial Engineering Section

Organisation & MethodsQuality ControlCritical Path MethodFundamentals of Industrial SafetyProduction Planning & ControlMaterial HandlingWork StudyPreventive Maintenance

No. ofParticipants

4922481121193613 219

Seminars

10

24

Critical Path MethodMetricationManpower Planning to Meet Cooperate

ObjectivesIndustrial Safety

Light Industry Service SectionCourses

9 9 Job Simplification

23172

16126 337

556

139 139

11

No. of No. ofCourses/ ParticipantsSeminars

Sales & Marketing SectionCourses

3 Marketing Management 369 Salesmanship 1621 Management Accounting & Control for

Marketing Decision 261 14 Purchasing Management 18 242

Seminars1 Profit Through Purchasing Management 211 2 Export Promotion 28 49

16 291

Management Accounting SectionCourses

3 Basic Accounting for Executives 462 Introduction to Accounting Practices 381 Break Even Analysis 111 7 Budgeting and Budgetary Control 20 115

Seminars1 1 Computer Management by AGL Method 14 14

8 129

Management Development SectionCourses

1 Institute Leadership & Human Relations 138 Leadership & Human Relations for Managers 1282 Basic Leadership & Human Relations 275 Pimpinan & Perhubungan Sasama Manusia 612 Human Relations & Training Techniques 341 Leadership & Supervision 182 Groupwork and Discussion Leading 242 Supervisory Course 282 Supervisor as a Trainer and Instructor 232 Management Decision Making 283 Training Methodology 503 Introduction to Personnel Management 521 NPC Executive Dev. Course for Officers of

Ministry of Trade & Industry 211 Problem Handling 441 36 American Society for Training Development 23 574

12

No. of No. ofCourses/ ParticipantsSeminars

Seminars1 Effective Staff Selection 153 Personnel Selection Technique 541 Management Appreciation 151 Management Training in 70's 312 Masa'alah Pengurusan dan Cara Mengatasinya

bagi Peniaga Runcit Bumiputra 531 Masa'alah Pengurusan dan Cara Mengatasinya

bagi Pekedai-pekedai Buku Bumiputra 171 Communication in Industry 311 Management Trends, Past, Present & Future 182 Problems Analysis and Decision Making 171 Management Seminar 191 15 Human Relations & Training Techniques 17 317

51 891

Industrial Relations Section

Courses4 Management of Labour Relations for

Management Executives 774 Industrial Relations for Supervisors 771 Industrial Relations Course 201 Industrial Relations for Trade Union Executives 241 Industrial Conflicts & Remedies 114 Discipline in Industry 882 Collective Bargaining & Negotiation Procedures 41

Seminars2 Labour Legislation 332 Collective Bargaining & Negotiation Procedures 451 5 Industrial Relations for Supervisors 11 89

23 435

Tailor Made Courses1 Plantation Management for Managers 181 2 Plantation Management for Conductors 13 31

133 2472

13

Total Number of Participants

Total Number of Courses & Seminars

2.472

1,939

1,764

1,389

,121

765

462 480

105

22

380

25 28

417

2567

11411 114$133

1962 1963 1964 1965 1966 1967 1968 1969 ' 1970 1971 "1972

Total Number of Courses & Seminars and Participants

1962 — 1972

14

ACTIVITIES OF TRAINING SECTIONS

1 INDUSTRIAL ENGINEERINGSECTIONDuring the year 1972, the Industrial

Engineering Section conducted a total num-ber of 14 courses and 10 seminars for 219and 337 participants respectively. Theparticipants were from industrial, commer-cial, government and quasi-governmentorganisations. A new course on "CriticalPath Method" was introduced during theyear.

Organisation & MethodsThe course introduces the various

techniques used by Organisation andMethods practitioners in their effort toimprove the flow of information within theoffice. The course is of special benefit tothe manager who is concerned with therising costs of paperwork and the need foreffective use of available information. Itscontent includes method study in the office,work distribution in the office, report writing,form design and control, records manage-ment and office layout and work-flow.

Two courses were conducted at theCentre for 22 participants and one coursefor 22 executives was held in Penang. Itwas sponsored by the University of MalayaGraduates Society, Penang Branch, andofficially declared open by Y.B. Dr. LimChong Eu, Chief Minister of Penang.

Quality ControlThe course is meant for management

personnel who are directly involved in thepractice of Quality Control in industry andother organisations. It aims at introducingthe concept of Quality and techniques ofQuality Control. The course helps toenable participants to use the techniques forcontrolling and maintaining the quality of aparticular product.

The course covers the concept of Inte-grated Quality Control Process, Investigationby means of Failure Analysis, Pareto Analy-sis and Charts. It also includes StatisticalQuality Control and design of processinspection.

Two courses were conducted during theyear for 22 participants at the Centre.

Critical Path MethodThe course is suitable for senior manage-

ment and engineering executives who areinvolved in the planning, scheduling andcontrolling of projects. It acquaints parti-cipants with the advantages of the appli-cation of Critical Path Method byillustrating with examples and working outtypical CPM exercises.

One course was conducted for 23 parti-cipants.

Fundamentals of Industrial SafetyThe course is suitable for Safety

Officers, Managers and other departmentalheads who are involved with safety orwelfare of employees.

The objective of this course is tointroduce to the participants the three basicprinciples of accident prevention namely.(1) the creation and maintenance of interest,(2) fact finding and (3) action based on thefacts. The occurence of personal injuryaccidents and accidents causing damage toproperty which indicates a fault somewhere,along the line of planning, design, construc-tion, installation and operation. The effect ofsuch accidents, increase costs, decreaseproduction and interrupt continuity ofoperation. The course emphasises theaxiom: "Accidents do not happen — theyare caused."

One course was conducted for 11 SafetyOfficers at the Centre in June.

Production Planning and ControlThe course is geared towards the needs

of top and middle management who areconnected to production, planning and cont-rol as it emphasises the various factorsaffecting production. The Course alsodeals into fields which production per-sonnel should understand even though suchmay have no direct bearing on their dutiesas production engineers or managers.

It also enlightens participants on thelatest production techniques. As planningand control is very important in production,the main objective of the course is to showmanagement what their responsibilities inproduction are and how they can go aboutin achieving their target. Emphasis is placed

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on procurement and stock control, loadingand scheduling critical path method andquality control.

One course was conducted at the Centrefor 21 participants and it was officiallydeclared open by Y.B. Encik Mohd. KhirJohari, Minister of Trade and Industry.

Materials HandlingThe course is suitable for works mana-

gers, plant engineers, production supervisorsand work study officers involved in materialshandling. The course was designed in viewof the fact that in any organisation materialsare handled either manually or by mecha-nical means. Materials handling contributetowards the cost of the product and theunproductive contribution may be as high as90%' of the total labour costs. The courseintroduced the participants the necessaryrequirements to reduce materials handlingand cost of production.

One course was conducted in July for19 participants.

Work StudyDesigned for work study officers and

managerial staff at all levels involved inproduction functions. Only the participantswho have attended Job Simplification Courseare qualified for this course which presentsto participants techniques of Work Measure-ment and indicate to them the benefit fromWork Study.

Two courses were conducted at theCentre for 30 participants. The first coursein August was officially declared open byY.B. fan Sri Nik Ahmad Kamil, President,Federation of Malaysian Manufacturers. InNovember, the Secretary-General, Ministryof Trade and Industry officially openedanother course.

Preventive MaintenanceThe course aims at presenting the

general concept of Preventive Maintenanceand the techniques of maintenance foroptimum conditions so as to reduce "break-down" time.

One course was held at the Centre for13 participants in October.

Seminar "Critical Path Method"The seminar on "Critical Path Method"

was introduced during the year by the Indus-trial Engineering Section in February. At-tended by 29 participants the seminar waslater developed into a full course.

Seminar on "Metrication"Two seminars were organized by the

Centre during the year. The first one wasin August and it was attended by 96 parti-cipants and officially declared open by theChairman, National Productivity Council,Y.M. Raja Tan Sri Mohar bin Raja Badio-zaman. A repeat seminar, conducted inOctober was attended by 76 participants andofficially declared open by Encik Nasruddinbin Mohamed, Secretary General, Ministryof Trade and Industry.

Seminar on "Manpower Planning to MeetCorporate Objectives"

This seminar was conducted by EncikBill Christenson, Peace Corps Adviser,Federal Treasury for 16 participants inAugust.

Seminar on "Industrial Safety"During the year under review, 6 semi-

nars on "Industrial Safety" were conductedby the Centre and all of these seminars weresponsored by outside organisations for a totalnumber of 126 participants.

A two-day seminar was sponsored inMay by the Malaysian Society of IndustrialSafety for 21 participants. It was officiallydeclared open by Dr. Chan Jee Swee, Pre-sident of the Malaysian Society of IndustrialSafety. The Society sponsored anotherseminar in December at the Centre for 27participants.

Two seminars were sponsored in BahasaMalaysia by the Anglo-Oriental Mines(Selangor North District), Batang Berjuntai,for 39 participants and they were officiallydeclared open by Encik K. M. Ross, thecompany's manager for Selangor NorthDistrict Region.

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The Kuala Kampar Tin Fields Berhadsponsored one seminar in Bahasa Malaysiafor 20 participants and one in English, for 19members of the staff in October. Theseseminars were officially declared open byEncik J. H. Pooley, Manager, Kuala KamparTin Fields Berhad.

2. LIGHT INDUSTRY SERVICESECTIONThe Light Industry Service Section's

activities were closely related to the Indus-trial Engineering Section and during the year1972, this section conducted a total numberof 9 courses for 139 participants. Five ofthese courses were conducted at the Centrefor 89 participants.

Job SimplificationFive of these courses were conducted

at the Centre for 89 participants. The FoodSpecialities Sdn. Bhd., sponsored one coursefor 12 members of its staff and it wasofficially declared open by Encik K. H.Moore, the Factory Manager in April. Twocourses were conducted in East Malaysia.The General Manager of Sarawak StateEconomic Development Corporation, EncikMohd. Amin bin Haji Satem officiallyopened one course at the Sarawak CivilService Centre, Kuching for 8 participantsin November. Twenty-three participantsfrom Sabah attended one course in KotaKinabalu in November which was officiallydeclared open by Tuan Hj. Hamid Egoh,Under Secretary of the Chief Minister'sDepartment, Sabah. One course was spon-sored by the State Economic DevelopmentCorporation, Trengganu in December for 9participants.

3. SALES & MARKETING SECTIONThe Sales and Marketing Section con-

ducted a total number of 14 courses for242 participants and 2 seminars for 49participants during the year. Two newcourse topics were introduced during theyear. They were "Purchasing Management"and "Management Accounting and Controlfor Marketing Decisions."

Marketing ManagementThe course is useful for all sales and

marketing personnel. Its objective is toacquaint the participants from various indus-tries with modern marketing concepts andtools and help them handle complex market-ing problems in a competitive market.

During the year, 2 course were con-ducted at the Centre for 24 participants.One course was especially organised for 10members of the staff of Cigarette Importersand Distributors. This 3-session coursewould end in 1973.

SalesmanshipThe course is of benefit to sales per-

sonnel especially those who are directlyconnected with consumers of goods andservices. It helps them to develop a syste-matic approach to making sales so as toincrease sales volume.

During the year, 9 courses were conduc-ted for 162 participants. Supermarkets(Malaysia) Berhad sponsored 2 courses for31 members of their staff at the Centre.Orchard Motors and Borneo Motors jointlysponsored a course for 15 of the sales forcein Kuala Lumpur. The Asia Motors spon-sored one course at the Centre and anotherin Penang for 30 of their salesmen. EncikSamuel Kam, Managing Director of LamSoon Oil & Soap Manufacturing Berhadofficially opened one course for 38 spervisorsof the company at the Centre in October.

Management Accounting & Control forMarketing Decisions

This course was conducted once at theCentre in October for a total number of 26senior marketing representatives.

Puchasing ManagementThe course had been designed for

senior and middle management who areinvolved in the planning and control olpurchases. It aims at acquainting partici-pants with modern techniques of planningand control of purchasing to reduce inven-tory-carrying costs.

One course was conducted at the Centrein December for 18 participants,

Seminar "Profit Through PurchasingManagement"

This one-day seminar was conducted inPenang for 21 participants and it was offi-cially declared open by Y.B. Encik OoiChooi Cheng, Deputy Chief Minister,Penang.

17

Seminar on "Export Promotion"This seminar was jointly sponsored by

the Federation of Malaysian Manufacturersand the Centre. Attended by Y.B. TanSri Nik Ahmad Kamil, President, Federationof Malaysian Manufacturers, various guestspeakers took part in the seminar. Theywere Encik Rashid E. Mamajiwalla of theMinistry of Trade & Industry, Encik AbdulRani bin Mohd. Razali, Royal Customs &Excise, Tunku Ahmad bin Tunku Yahya,Chairman, Malaysian Overseas Trade ExportCouncil. The panel members included theguest speakers and Encik Barry F. Neal,Australian Trade Commission in Malaysiaand Encik Takashi Niikura of the Embassyof Japan in Kuala Lumpur.

4. MANAGEMENT ACCOUNTINGSECTIONThe Management Accounting Section

introduced a new course on "Basic Account-ting for Executives" during the year, Atotal number of 4 courses for 115 participantswere conducted. This section also conduc-ted one seminar for 14 participants.

Basic Accounting for ExecutivesThe course is open to all executives

who may not be directly involved in theaccounting function. It aims at acquaintingnon-accounting executives with the mainprinciples of accounting so as to enable themto read, understand and interpret financialstatements. Participants are also exposedto the basics of cost accounting and budget-ing.

During the year, 3 courses were con-ducted for 45 participants.

Introduction to Accounting PracticesThis course introduces to participants

the basic concepts of accounting principlesand to apply the knowledge to practical use.

One course was conducted in July for20 participants and it was officially declaredopen by Y.B. Dr. Tan Chee Khoon, Memberof Parliament for Batu. Another coursewas attended by 18 participants at the Centrein October.

Break-Even AnalysisThis course is suitable for executives

responsible for financial control in an orga-

nisation. It places particular emphasis onthe Break-Even Analysis as an instrumentto evaluate the impact of management's deci-sion on the profit performance of a company.

One course was conducted for 11 parti-cipants in July.

Budgeting and Budgetary ControlThe course shows the importance of

budgeting as a management tool for planningand controlling and it is suitable for manage-ment personnel involved in budgeting processor the implementation of budgetary system.

One course was conducted at the Centrefor 20 participants in November.

Seminar on "Computer Management"The one-day seminar on "Computer

Management" was conducted at the Centrefor 14 participants in December.

5. MANAGEMENT DEVELOPMENTSECTIONDuring the year 1972, the Management

Development Section conducted a totalnumber of 39 courses and 14 seminars for599 and 302 participants respectively.Courses and seminars conducted by thissection continued to attract the greaternumber of participants. The subject offeredcover a wide range which are suitable forgeneral management from the first line super-visor to top management. Many organiza-tions, both public and private, made specialrequests for courses and seminars for theiiown staff.

Leadership & Human Relations — InstituteCourse

To ensure a multiplier effect on super-visory training, Institute Courses are conduc-ted by the Centre for personnel and train-ing officer as well as others who are involvedin carrying our training activities withintheir organizations for the development oftheir staff. They are not only familiarisedwith the course content but also the metho-dology of training so that they can organizeand conduct in-service training in theirorganizations. Further assistance is renderedby the Centre's staff during the in-servicetraining.

One Institute Course on Leadership &Human Relations for 13 trainers were con*ducted at the Centre during the year.

18

Leadership & Human R e l a t i o n s forManagers

This course is designed for top and mid-dle management and others who executeleadership functions. It generates a betterunderstanding of the nature and principles ofmodern leadership and human relations andexercise of leadership responsibilities alongdemocratic procedures.

Eight courses were conducted for a totalnumber of 128 participants. Six courseswere conducted at the Centre, one of whichwas sponsored exclusively for 14 seniorstaff of the Federal Land DevelopmentAuthority. One course was sponsored bythe State Economic Development Corpora-tion, Trengganu in July, The Chairman,Federation of Malaysian Manufacturers,Y.B. Tan Sri Nik Ahmad Kamil officiallydeclared open a course in August. TheRotary Club of Penang also sponsored acourse of 16 members in October.

Basic Course on Leadership & HumanRelations

Two outside organizations sponsoredthis course during the year. In March, theFood Specialities Sdn. Bhd., sponsored acourse in its premises for 12 of its super-visors. It was officially declared open bythe Factory Manager, Encik K. H. Moore.The Public Health Institute sponsored onecourse of 15 participants and it was officiallydeclared open by Y.M. Raja Ahmad Nordin,Director of Health.

Pimpinan & Hubungan Sesama ManusiaThese courses were especially conducted

in Bahasa Malaysia and 5 of such courseswere conducted by the Centre for 61 partici-pants. Two courses were conducted at theCentre. Kulitkraf Sdn. Bhd., sponsored 2courses for 21 of its executives. The StateEconomic Development Corporation spon-sored one course for 18 members of its staffin July.

Human Relations & Training TechniquesThis course was designed and conducted

for the National Family Planning Board.Two courses were conducted in Februaryfor 34 members of the staff of the NationalFamily Planning Board and the first coursewas inaugurated by the Director-General,Dato Dr. Ariffin bin Ngah Marzuki.

leadership & SupervisionThis course was designed and conducted

at the Centre in August for 18 membersof the staff of the Public Health Institute.

Groupwork & Discussion LeadingThe course is suitable for all levels of

management who are involved in communi-cating with people in group discussions ormeetings. The participants are trained tolead group-discussions and conferencesaccording to democratic procedures andmethods; to develop cooperation betweenemployers and staff to improve communi-cation, settle disagreement, overcome resis-tance to change and develop responsibilities.

One course was sponsored by the PublicHealth Institute. Conducted for 15 parti-cipants in April, the course was officiallydeclared open by the Director of Health,Y.M. Raja Ahmad Nordin. The CharteredBank sponsored one course for 9 participantsin November.

Supervisory CourseOne course was especially organised by

the Cargo Handling Corporation and PortKlang Authority for 20 members of theirstaff. It was officially declared open byEncik Hashim, Managing Director, CargoHandling Corporation. The MatsushitaElectric Co. Sdn. Bhd. sponsored a specialprogramme for 8 of its staff. It was a 4-session course spread over 2 months fromAugust to September.

Supervisor As A Trainer & InstructorThe course is especially suitable for

instructor and supervisors and it gives parti-cipants knowledge and skill on the natureand principles of modern teaching, instruc-tion and training techniques in business andindustry.

One course was sponsored by the FoodSpecialities Sdn. Bhd. for 12 participants inApril. The Chartered Bank sponsoredanother course in August for 11 membersof its staff.

Management Decision MakingThis is a course for senior decision

makers and covers aspects of decision mak-ing, simplex method, Monte Carlo techniquesand games theory.

19

Two courses were conducted for a totalnumber of 28 participants during the year.

Training MethodologyParticipants of this course are acquain-

ted with the various aspects of training andtraining techniques that could be used bytraining officers and others who are involvedwith the development of human resources.

The Federal Land Development Autho-rity sponsored one course for 16 membersof its staff in February. Two other courseswere conducted at the Centre for 34 parti-cipants.

Introduction to Personnel ManagementThe course introduces to participants

with the various aspects of personnelmanagement and brings to light the manyproblems prevalent in personnel manage-ment.

During the year 3 courses were con-ducted for a total number of 52 participants.Two courses were held at the Centre for39 participants and one course was in KotaKinabalu for 14 participants.

Executive Development Course for Ministryof Trade & Industry

This course was especially sponsoredand conducted to meet the training needof the Ministry of Trade & Industry.Twenty-one officers of the various depart-ments of the Ministry participated in thecourse which was conducted after officehours over a period of 4 months.

Problem Handling CourseThis course was especially conducted

by the Centre for the Malayan TobaccoCompany. The 3-session course was con-ducted in Kota Bharu for a total numberof 44 members of the staff of the Company.

American Society for Training & Develop-ment Course

The ASTD course was conducted byEncik W. J. Tait of the American Societyfor Training & Development in June.Attended by 23 participants the courses wasofficially declared open by the Minister ofTrade & Industry, Y.B. Encik Mohd. KhirJohari.

Seminar on "Personnel Selection Tech-niques"

Three seminars were conducted duringthe year by Encik Fali Chothia, an ILOExpert attached to the Ministry of Labour& Manpower. A total number of 54 parti-cipants attended the- Seminar.

Management AppreciationFifteen members of the staff of the

State Economic Development Corporation,Trengganu attended a seminar on "Manage-ment Appreciation". It was officiallydeclared open by the Menteri Besar, Y.A.B.Dato Nik Hassan in April.

Management Training in the SeventiesThis one-day seminar was inaugurated

by the Acting Minister of Trade andIndustry and Minister of Finance, Y.B.Tun Tan Siew Sin in April. It was attendedby 31 senior executives.

Masa'alah Pengurusan dan Cara Mengatasi-nya Bagi Pekedai Bumiputra

This special seminar was conducted inBahasa Malaysia for Bumiputra entre-preneurs. Two such seminars were conduc-ted for a total number of 53 participantsand both were declared open by EncikNasruddin bin Mohamed, Secretary General,Ministry of Trade & Industry.

Communications in IndustryThirty one participants attended this

seminar in June.

Management Trends — Past, Present andFuture

This seminar was held over a period of3 months and it was conducted for 18senior executives from both the public andprivate organizations.

Masa'alah Pengurusan dan Cara Mengatasi-nya Bagi Pekedai Bukn Bumiputra

The seminar was designed especiallyfor 17 Bumiputra shopkeepers iri August.

Apex Seminar on ' 'Problem Analysis &Decision Making"

Twenty-five top and senior executivesfrom the private and public sectors parti-cipated in the course in March. The

20

Secretary-General, Ministry of Trade &Industry, Encik Nasruddin bin Mohamed,officially declared open the course whichwas conducted by Dr. Charles H. Kepnerof Kepner Tregoe and Associates, Inc.Princton. A repeat seminar was held inNovember for 22 senior participants.

Management SeminarThis seminar was organised and

conducted for senior managers of StateEconomic Development Corporations. Nine-teen participants took part in the seminarwhich was held in Kuantan in September.

Seminar on "Human Relations & TrainingTechniques"

This special seminar was conductedfor the National Family Planning Board inDecember. Seventeen doctors took part inthe one-day seminar.

6. INDUSTRIAL RELATIONS SECTIONDuring the year 1972, the Industrial

Relations Section conducted a total numberof eighteen courses for 346 participants andfive seminars for 89 participants. Two newcourse and seminar topics were introduced.The course on Collective Bargaining andNegotiation Procedures and the seminar onLabour Legislation were conducted.

Management of Labour Relations forManagement Executives

The objective of the course, which is fortop and senior executives is to enable parti-cipants to review their concepts and racti-ces of labour relations; to exchange ideas andexperience with each other and to developalternative approaches to promote and main-tain industrial peace, reduce areas of con-flict and encourage Garmonious labour rela-tions and to cultivate productivity concious-ness. The courses focuses on the followingobjectives; developing managerial and super-visory skill in respect of management andhuman resources; developing and under-standing of issues and cost effecting anindustrial organisation and a place of work.

Four courses were conducted during theyear for a total number of 77 participants.Three courses were conducted at the Centreand one outstation course was conductedin Kuching in May for fifteen participants.

Industrial Relations for SupervisorsThe objective of this course is to

present methods of dealing with problemsof present day supervision, to foster thedevelopment of supervisory ability and toenable the participants consisting of super-visors at all levels to review the concepts andpractices of industrial relations.

During the year, four courses wereconducted at the Centre for a total numberof 77 participants.

Industrial Relations CourseThis tailor-made course was held in

Sandakan for 20 participants and it wasofficially opened by Encik Khoo ThowChoon, Director, Teck Heng Loo Bros. Sdn.Bhd. and closed by Encik Lim Meng Seng,Secretary of Sabah Employment ConsultativeAssociation.

Industrial Relations for Trade Union Execu-tives

The course presents to Trade Unionexecutives the present method for dealingwith current problems faced by them, todevelop and understanding all issues andforces effecting the work of Trade Unionand enhance the ability to analyse andresolve conflicts objectively.

During the year one course was con-ducted at the Centre for 24 participantsin July.

Industrial Conflicts and RemediesThe main objective of the course is to

provide senior management personnel andTrade Union executives with ideas andexperience in the field of employer/employeerelations. The course highlights the impera-tive need of avoiding conflict in industrialsphere.

During the year one course was conduc-ted in July for 11 participants at the Centre.

Discipline in IndustryThe course emphasises the need of

officials to appreciate the presence of effec-tive discipline in industry better employer/employee relationship and promoting con-tented labour force.

21

One course- was conducted in Sibu,Sarawak in May for 15 participants and itwas officially opened by Encik AndrewChan, the General Manager, Rajang PortAuthority.

Four courses were conducted at theCentre bringing the total number of coursesconducted to 5 for 88 participants.

Collective Bargaining and Negotiation Pro-cedures

This course which was introducedduring the year gives participants a properperspective of collective bargaining andnegotiating procedures and the modes ofreaching agreements and their subsequentimplementation of agreements.

Two courses were conducted at theCentre for 41 participants.

Management of Labour RelationsThis course was held in November

especially for eight members of the Staffof the State Economic Development Corpo-ration, Trengganu.

Seminar on "Labour Legislation"This seminar topic was introduced

during the year and two such seminarswere specially conducted for Dow ChemicalPacific Ltd., at the Centre in July andOctober. A total number of 33 executivesfrom the Company attended the seminar.

Seminar on "Collective Bargaining andNegotiation Procedures"

The seminar was inaugurated by Y.B.Encik Khir Johari, Minister of Trade and

Industry in September. This seminar whichwas attended by 33 participants was laterdeveloped into a full course. One seminarwas held in Penang, under the sponsorshipof the Malaysian Association of ProductivityPenang Branch for 12 participants. It wasofficially declared open by Encik S. P.Chelliah, State Executive Council, Penang.

Seminar on "Industrial Relations for Super-visors"

The seminar held at the Centrewas organised especially for Dow ChemicalPacific Ltd. for 11 executives in June.

TAILOR-MADE COURSESThese tailor-made courses are designed

to deal with day-to-day managerial dutiesand problems, industrial relations mattersand principles of supervision peculiar tothe plantation industry.

Plantation Management for ManagersParticipation in this course is only for

executives holding management positions inthe plantation industry. In the course theyare familiarised with labor legislation,conference leading techniques, activitysampling, process charting and safety inestates. During the year 15 participantstook part in a course conducted in March.

Plantation Management for ConductorsThis course is tailor-made for conduc-

tors in the plantation industry and thetopics include role of conductors in plan-tation industry, grievance handling, disci-pline and industrial relations in estates. Onecourse was held at the Centre in Augustfor 13 participants.

22

ACTIVITIES OF MANAGEMENT CONSULTANCYSERVICE SECTION

With the return of the first batch of 3officers trained in Management Consultancyin Germany, the Management ConsultancyServices of the Centre was greatly streng-thened. However there is still a shortageof qualified and experienced manpower inthis section. As a result it was able tocarry out only 6 projects during the year.(i) Board of Directors

A local manufacturing company reques-ted the Centre to help them draw up thestructure, functions and a guideline ofpolicy for its Board of Directors. Therecommendations made include job specifi-cation of the Managing Director. Thecompany accepted the consultancy work.

(ii) Management Information SystemThe management of a new steel

fabrication company required a manage-ment information system based on theReturn on Investment model to be set upfor them. This system which comprisedthe monthly Reports of the various organi-sational functions such as production andaccounting was recommended and accepted.The system was implemented by the com-pany under the guidance of the Centre'sconsultants.

(iii) Setting up of a Training SchoolOne of the Government agencies in

East Malaysia requested the Centre to lookinto the possibility of setting up a training"school" to cater for its future, needs oftrained personnel. Recommendations onthe type of persons to be recruited as

trainers and on the type of developmentprogramme to be installed were made. Theyare now in the process of implementation.

(iv) Setting up of an Accounting SystemA local company manufacturing timber

products requested the Centre to look intothe overall management system, and to makerecommendations for its improvement. Itwas proposed that the first phase of thestudy be concentrated in the accountingfunction. A system of calculating unit costof the products was recommended and thenadopted.

fv) Management Information SystemA rapidly expanding local company

employing about 200 employees intended tohave a better accounting and costing systemas well as the most profitable marginalcontribution of its products. A manage-ment information system consisting of anaccounting procedure, production schedulingand control system, and marginal costingfor marketing decision was recommendedand accepted. Implementation of theserecommendations is in progress.

(vi) Staff SelectionA manufacturing company which was to

be set up shortly required the services ofthe Centre to recommend a suitable candi-date to fill a top post in the organisation.A number of candidates was short-listedand interviewed and the recommendationof the Centre was accepted by thecompany.

23

DEVELOPMENT OF STAFF

During the year under review membersof the Centre's staff attended local andoverseas courses under various fellowshipsand other awards:

1. Instructional Techniques Course, KualaLumpurEncik Hamzah bin Mohd. Pilus,

Training & Investigations Officer IndustrialRelations Section-and Cik Linda Ang PohGeok, Training & Investigating Officer,Tourist Industry Section attended a courseon "Instructional Techniques" at the Indus-trial Training Institute, Kuala Lumpur for15 weeks starting on January, 10, 1972.

2. Caltex Management Seminar, SingaporeEncik Abu Kassim bin Haji Mtfhamed,

Director,, National Productivity Centre1,' wasinvited by P.T."' Caltex Pacific Indonesiato participate in the Seminar on ManagementTraining Programme on February 4, 1972 inSingapore.

/3. Management Consultancy Course, Fede-\/ ral Republic of Germany

Training and Investigating Officers,Encik-Encik M Palaniappan, Lim YewChong and Chow Chan Leong attending a10 month course on Management Consul-tancy in the Federal Republic of Germanybeginning in April, 1972.

4. Man-Year Estimate in BudgetingThe Senior Officers of the Centre parti-

cipated in a special seminar on "Man-YearEstimates in Budgeting" on April 22, 1972.The Seminar was conducted at the Centreby Encik Bill Christensen, an AmericanExpert attached to the Federal Treasury.

5. Seminar on "Investment Objectives ofthe Second Malaysia Plan" KualaLumpurEncik Abu Kassim bin Hj. Mohamed,

Director, National Productivity Centre,attended a seminar sponsored by theMalaysian Industrial Development FinanceBerhad, on "Investment Objections of theSecond Malaysia Plan" on April 28, 1972in Kuala Lumpur.

6. Seminar on "The Vital Role of ScareManagement Expertise in NationalDevelopment" Kuala LumpurEncik Abu Kassim bin Hj. Mohamed,

Director, participated in a seminar on "The

Vital Role of Scarce Management Expertisein National Development" sponsored by theMalaysian Centre for Development Studies,Kuala Lumpur on May 25, 1972.

7. Seminar on "Public-Pri vate SectorCooperation in National Development".PeriangEncik Abu Kassim bin Hj. Mohamed,

Director, took part in a special seminaron "Public-Private Sector Cooperation inNational Development" in Penang on June17.

8. Small Industry Management Consul-tancy Courses, IndiaEncik Ahmad bin Berek. and Encik

Ruslan bin Khatib, Training and Investi-gating Officers attended the "Small IndustryManagement Consultancy Course" at SIETInstitute, Hyderabad, India. They wereawarded Colombo Plan Fellowships for thecourse from September 4 to December 8,1972.

9. "Small Industry Promotion in Develop-ing Economics" IndiaEncik Gian Singh Sidhu, Training &

Investigating Officer attended a course on"Small Industry Promotion in DevelopingEconomics" in India on a Colombo PlanFellowship from September 10 to November25, 1972.

10. Enterpreneurship I Workshop, HawaiiEncik Ibrahim bin Hassan, Training &

Investigating Officer, Management Develop-ment Section participated in the Entre-preneurship I Workshop at East — WestCentre, Honolulu from May 1 — 12, 1972.

11. Apex Seminar and Leader Develop-ment Course

Encik Abu Kassim bin Hj. Mohamed,Director of the Centre attended an ApexSeminar at Pheasant Run Lodge, St. Charles,Illinois on August 28 to September 1.From September 10 — 22, he participatedin a course at The Leader DevelopmentInstitute of Kepner-Tregoe Inc. at Princeton,U.S.A. The programme was sponsored byKepner-Tregoe Inc.

24

OTHER ACTIVITIES OF THE CENTRE

Press, Radio and TelevisionThe Director, Training Advisers and

Staff of the Centre were interviewed onseveral occasions by representatives of thepress, Radio and Television Malaysia. Theactivities of the Centre were widely publi-cised by the mass media.

FilmsMany organizations continued to make

extensive use of the Centre's film Libraryof management films.

Additional films were purchased andsome were donated by well wishers.

LibraryThe Library facilities were greatly im-

proved and more and more course parti-cipants and business executives made use ofthe reference facilities offered by the Library.

PublicationThe "Reporter" the Centre's bulletin

continued to act as a medium of communi-cation between the Centre and course parti-cipants.

Public Talks & LecturesThe Director, Advisers and Officers of

the Centre delivered various public talksand lectures to industrial, commercial,government, semi-government and voluntaryservices organizations all over the country.

25

DONATIONS

The National Productivity Council is grateful to the following organizationswhich deserve special mention for their generous donations in cash and in kindto the National Productivity Centre Fund.

1. Asia Motors Co. (M) Sdn. Bhd.2. The Asia Foundation.3. The British Council.4. The Government of the Federal Republic of Germany.5. The Indian High Commission.6. Metra Divo Beratungen GmbH.7. Malaysian Association of Productivity.8. United States Information Service.

ACKNOWLEDGEMENT

The Council wishes to express its thanks to the Malaysian State Governments,the Colombo Plan, the Governments of India and the Federal Republic of Germany,the British Council, The Asia Foundation, various organizations and participantsfor their co-operation and assistance rendered to the Centre.

The Council records its sincere thanks to the press, Radio and TelevisionMalaysia for their cooperation in publicising the Centre's aims and activitiesand projecting its image to the public.

The Council is also grateful to senior executives and others who gavetalks and lectures during the Centre's courses and seminars, namely:

Abdul Jalil bin Mahmud - Machinery DepartmentMinistry of Labour & Manpower

D. Jelaya - Fire DepartmentDr. Ling Ding Seng - Ministry of HealthDr. T. Visvanathan - City Hall, Kuala LumpurBoniface Lobo - National Union of Plantation WorkersAhmad bin Mohd. Idrus - Ministry of Labour & ManpowerA. V. Kathiah - AMESULau Hing Sang - Borneo Motors BerhadLee Eng Mau - Syarikat Chuan HinJaleel bin Othman - Jaleel's Baby CentreSydney Yin - Esso Standard LimitedUmasuthan Kaloo - University of MalayaDr. Leong Kwok Onn - Standards Institute of MalaysiaVictor de Bruyne - Ministry of Trade & IndustryDr. Teh Hock Heng - National Institute of Scientific

& Industrial ResearchLim Beng Huat - Dunlop Malaysian Industries BerhadColonel Hj. Idrus bin

Abdul Rah man - Ministry of DefenceWahidullah Khan - Ministry of EducationC. G. lyer - Rubber Research Institute

26

Khalil bin Mohd. Noor - Ministry of Trade & IndustryLam Teng Chee - Standards Institution of MalaysiaDr. Chan Kian Siang - University of MalayaRamli bin Kushairi - Federation of Malaysian ManufacturersDr. R. Balendra - National Institute of Scientific &

Industrial ResearchRashid E. Mamajiwalla - Ministry of Trade & IndustryAbdul Rani bin Mohd. Razali Royal Customs & ExciseY.M. Tunku Ahmad bin

Tunku Yahya - Malaysian Overseas Trade ExportCouncil

Fali Chothia - Ministry of Labour & ManpowerLim Kong Leong - Guiness Malaysia BerhadGary Chan Jee Beng - Asia Motors Kuala Lumpur Sdn. Bhd.

The Council also extends its thanks to the following organisations whichhave sponsored courses conducted by the National Productivity Centre:

Anglo Oriental Mines.Borneo Motors (M) Sdri; Bhd.Cargo Handling Corporation, Klang.The Chartered Bank.Dow Chemicals Pacific Ltd.Federal Land Development Authority.Food Specialities (Malaysia) Sdn. Bhd.Kulitkraf Sdn. Bhd.Malaysian Association of Productivity, Kuala Lumpur.Malaysian Association of Productivity, Penang Branch.Malaysian Society for Industrial Safety.Ministry of Trade & Industry.National Family Planning Board.Orchard Motors.Port Klang Authority.Public Health Institute.Syarikat Malayan Tobacco.State Economic Development Corporation, Trengganu.Teck Heng Leong Brothers Sdn. Bhd., Sabah.University of Malaya Graduates Society, Penang Branch.Supermarkets (M) Bhd.

The Centre's staff and participants of the various courses wish to expresstheir gratitude to the managements of the following establishments for the facilitiesaccorded to them:

Alcan Malaysia Berhad.Associated Battery Manufacturers.Ajinomoto Sdn. Bhd.Bata Shoes Sdn. Bhd.Behn Meyer Engineering.Borneo Motors (M) Sdn. Bhd.Chemicals Company of Malaysia.Diethelm Aluminium.

27

The Chartered Bank.Frazer & Neave, Kota Kinabalu.Food Specialities Sdn. Berhad.Globe Silk Store, Kuala Lumpur.Guthries Sdn. Berhad.Guiness Breweries.Hygiene Plastic Factory, Kuching.I.C.I. (M) Sdn. Berhad.Industrial Court.Kit Loong & Co.Kulitkraf Sdn. Berhad.KIMA Textiles, Kajang.Lever Brothers.Lam Soon Oil & Soap Manufacturing Sdn. Bhd.MARA.Malayan Fibre Containers Sdn. Bhd.Matsushita Electric Company.Malaysian Employers Consultative Association.Malaysian Agricultural Producers Association.Malayan Breweries.Malaysian Trades Union Congress.National Union of Commercial Workers.National Union of Bank Employers.National Union of Plantation Workers.Nylex (M) Sdn. Bhd.Philips Malaysia.Pillar Naco.Putaran Rubber Factory, Kota Kinabalu.Syarikat Kayu Sedia Sdn. Bhd.In-Service Training Centre, Kota Kinabalu.Sabah Employers Consultative Association.Sarawak State Economic Development Corporation.Sarawak Civil Staff Training Centre.State Economic Development Corporation, Pahang.State Economic Development Corporation, Trengganu.Syarikat Jengka Sdn. Bhd.Syarikat Blood Protection, Butterworth.Syarikat Serbaguna Usahajaya Bhd.Selangor Pewter.United Malaysian Steel Mills.

The National Productivity Centre tenders its apologies to those organizationsand individuals whose names have been inadvertently omitted.

28

NATIONAL PRODUCTIVITY COUNCIL

INCOME AND EXPENDITUREFOR THE YEAR ENDED 31ST DECEMBER, 1972.

1971$473,372.25

48,009.4813,399.8914,844.644,860.007,000.00

17,754.2239,528.6213,816.37

—1,765.907,694.85

31,656.51

$673,702.73

EXPENDITURE

Personal EmolumentsTravel and Transportation of Persons ...CommunicationsUtilitiesRentPrintingSupplies and MaterialsMiscellaneous ServicesConstructionsGrant, Subsidies and ContributionsInsurance Claims and IndemnitiesDepreciationExcess of Income over Expenditure

$562,906.8233,480.0012,443.3615,015.754,860.005,931.02

40,903.9337,584.695,142.60

—2,782.238,475.06

34,779.79

$764,305.25

1971 I N C O M E

$557,821.00 Government Grant ... ... ... ... $591,078.55Training Fees ... ... $147,764.50

99,325.60 Less: Refunds ... ... 3,144.35 144,620.15

6,545.68 Miscellaneous Revenue ... ... ... 8,437.04— Consultancy ... ... ... ... 16,000.00

10,010.45 Donation ... ... ... ... 4,169.51

$673,702.73 $764,305.25

ABU KASSIM BIN HJ. MOHAMED,Director,

National Productivity Centre.

K.M.N., RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN, P.S.M., J.M.N.,Chairman,

National Productivity Council.

NATIONAL PRODUCTIVITY COUNCILBALANCE SHEET

AS AT 31ST DECEMBER, 1972.

1971 LIABILITIES$57,768.97 Balance as at 1.1.1972 $91,475.48

Add: Excess of Income over31,656.51 Expenditure 34,779.792,050.00 $91,475.48 Materials donation Valued — $126,255.27

6,266.45 Sundry Creditors 8,214.78690.00 Training Fees received in advance 300.0C

80,000.00 National Productivity Centre(Vehicle Loan) Fund 80,000.00

National Productivity CentreEndowment Fund 5,088.75

$178,431.93 $219,858.80

1971 ASSETSFixed Asset:

$38,261.71 Furniture & Equipment (at cost)21,423.60 Add: Purchase and Donation

59,685.3116,054.11 $ 43,631.20 Less: Depreciation

Current Assets :41,766.58 Cash at Bank

Less: EndowmentFund $5,088.75NPC (VehicleLoan) Fund 262.14

72.40 Petty Cash155.03 Prepayments

12,806.72 Sundry Debtors

National Productivity Centre(Vehicle Loan) Fund:

$46,021.00 Fixed Deposit251.00 Current Account

— Cash in NPC Fund33,728.00 80,000.00 Outstanding Loan

National Productivity CentreEndowment Fund :Current Account

$178,431.93

$59,685.3112,702.89

72,388.2024,529.17

70,999.56

5,350.89

31,749.434,944.43

262.1443,044.00

$ 47,859.03

65,648.67

300.00313.85

20,648.50

80,000.00

5,088.75

$219,858.80

ABU KASSIM BIN HI. MOHAMED, K.M.N.,Director,

National Productivity Centre.

RAIA TAN SRI MOHAR BIN RAJA BADIOZAMAN, P.S.M., J.M.N.,Chairman,

National Productivity Council.

The attached Account and Balance Sheet have been examined in accordance with the Audit Act, 1957. All the information andexplanations required have been obtained.

I hereby certify, as the result of this audit, that in my opinion the Account and Balance Sheet are properly drawn up so as to exhibita true and fair view of the transactions and state of affairs of the National Productivity Council.Kuala Lumpur,30th March, 1973.

MOHAMED ZAIN BIN AHMAD,Auditor-General.