ap dung ly thuyet khuech tan cai tien trong trien khai erp
TRANSCRIPT
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Department of Accounting, North Carolina State University, Raleigh, NC 27695-8614, USA
Department of Management, Bryant College, 1150 Douglas Pike, Smithfield, RI 02917, USA
Abstract
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Keywords:
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E-mail addresses:
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1. Introduction
2. Exploratory model and theory development
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2.1. Innovative characteristics
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2.1.1. Technical compatibility
H1:
2.1.2. Perceived complexity
H2:
2.1.3. Business process reengineering
H3:
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2.2. Organizational characteristics
2.2.1. Top mana gement support
H4:
2.2.2. Organizational objectives consensus
H5:
2.2.3. Training
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H6:
2.3. Environmental characteristics
2.3.1. Competitive pressure
H7:
3. Research design
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3.1. Data collection
3.2. Operationalization of variables
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strongly disagree strongly agree
Technical compatibility
perceived complexity
objectives
consensus top management support BPR training
Competitive pressure
Perceived organizational performance
Industry
Experience with ERP
Company employees
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User satisfaction
3.3. Control variables
Elapsed time
Firm size
3.4. Validity and reliability
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4. Results
a
Independent variables
Dependent variable
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R
R
Independent variables
Dependent variables
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4.1. Post hoc analysis of performance variables
P
P R
R
R
df F
F
B B t
t
R
R
df F
F
B B t
t
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R
R
R P
df F
F
B B t
t
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R
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5. Discussion, contributions, limitations, and future research
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Acknowledgements
Appendix A. Survey instrument
Independent variables
Innovative characteristics
Technical compatibility
Perceived complexity (reverse code)
Business process reengineering
Organizational characteristics
Organizational objectives consensus
Training
Top management support
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References
Appendix A continued
Top management support
Environmental characteristics
Competitive pressure
Dependent variables
ERP implementation success
User satisfaction
Perceived organizational performance (ERP benefits)
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M. Bradford, J. Florin / Int. J. Account. Inf. Syst. 4 (2003) 205225