are you an iworker?
DESCRIPTION
An introduction to the concept of the iWorker and the potential impact it has to business. Are you an iWorker? Are you driving the adoption of Enterprise Applications?TRANSCRIPT
iWorker – driving Enterprise Application Purchasing?Presented by damian hamilton & julian lee @SIM Sept 2011
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iWor
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iring
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nova
tive?
info
rmat
ive?
inco
mpa
tible
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iWorker is always connected
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
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tive?
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rmat
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inco
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Familiar?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
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Slightly concerning?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
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inco
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Very concerning!
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
Evolution to the iWorker
• Brings their personal life to work
• This is not new:• Chat rooms (ICQ)• Personal emails, calls• Facebook.com• Classmate.com• MySpace.com
• User orientation: work products for personal entertainment…
iWor
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insp
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tive?
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inco
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Personal entertainment on work tools
The iWorker 1.0
• Brings their own device (BYO/BYOD) - laptop, mobile, and recently tabletshttp://www.youtube.com/watch?v=dTdnrTRTykY&feature=youtube_gdata_player
• This has been common in SME• Relatively new to Enterprise:
• Product Standards• Policy/Governance• Vendor bulk prices
• User orientation: tools to improve personal productivity and mobility
iWor
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nova
tive?
info
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inco
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Bring your own device (BYOD) , generally hardware
The iWorker 1.5
• Brings their own tools and methods – devices and software
• This has been common in SME• New to Enterprise:
• Secure environment• Standards based• Policy/Governance• All SW tools provided to operate
• User orientation: tools to improve personal productivity, mobility and enjoymenthttp://www.youtube.com/watch?v=RzJwaEiAays&feature=related
iWor
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insp
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? in
nova
tive?
info
rmat
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inco
mpa
tible
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Bring own tools and devices , software and hardware
Bring their own tools and methods‐ Device bound applications (App store)‐ Software (Cloud based)
Bring your own device (BYO/BYOD)‐ Mobile, Tablet, Laptop
What is an iWorker?
iWor
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Personal entertainment on work tools
In all likelihood you all possibly are… but let me recap:
June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”
iWorker lives in 2 worlds…
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iWor
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insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”
iWorker lives in 2 worlds…
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iWor
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? in
nova
tive?
info
rmat
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inco
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Business Impacts
iWor
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inco
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Contributor: Aaric Lai, ISYS1387, RMIT University
iWorker Challenges
• Information Overload• Lack of control over Information • Lack of networking support • Information privacy issues• Data/Information Loss• Lack of ownership • Poor Knowledge base
iWor
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011
iWorker and IT Governance
• IT Governance:• Assures investments in iWorker generate business value • Mitigate risks associated with iWorker I.T projects • Aligns iWorker technologies with enterprise objectives &
strategy
• IT Governance also enables the enterprise to mitigate iWorker challenges by developing new or revising existing:
• Policies/Process• Standards• Risk & Security Governance• Procurement Governance • Change Management
iWor
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011
IT the broker of ALL products & services
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iWor
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Case study
• Research organization with more than 10 research institutions• iWorkers consists of:
• IT administrators• Researchers• Management
• Access applications (Google and Dropbox)• Changes in IT roles
• Procurement• Support• Security
• Productivity of iWorkers are measured based on:• Service level• Efficiency• Responsiveness
iWor
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Contributor: Sophie Koh, ISYS1387, RMIT Univesrity 2011
Research Questions
• Is the iWorker influencing the adoption of technology in Enterprise?
• Is this positive or negative?• For the business?• For the iWorker
• Are companies already dealing with iWorkers? How are they managing it?
iWor
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tive?
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inco
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References/Resources
• Tinychat• YouTube• Google• Forrester• Unisys• Dell• HP• “Research company”• Microsoft• Apple
iWor
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MORE AVAILABLE 4TH OCTOBER
iWorker = driving change in the enterprise
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Collaborative
Productive
Engaged
Connected
AnywhereAnytime