aztech traffic management and operations … · partners have collaborated to develop the 2015...

Phoenix Metropolitan Region

ArARTERIALS

AZTech TRAFFIC MANAGEMENT ANDOPERATIONS PERFORMANCEINDICATORS BOOK – 2015

Phoenix Metropolitan Region

FREEWAYS � ARTERIALS � INTEGRATED CORRIDORS � INCIDENTSTRAVELER INFORMATION � SPECIAL EVENTS � TRANSIT

FREEWAYS � ARTERIALS � INTEGRATED CORRIDORS � INCIDENTSTRAVELER INFORMATION � SPECIAL EVENTS � TRANSIT

REGIONAL INTELLIGENT TRANSPORTATION SYSTEM PARTNERSHIP

Developed by theAZTech Strategic Steering Committee

and Operations Committee

PARTNERS / CONTRIBUTORS

The AZTech Regional Intelligent Transportation System Partnership wishes tothank and acknowledge the contributors of the AZTech Traffic Management andOperations Performance Indicators Book. The following member agencies of theAZTech Strategic Steering Committee and AZTech Operations Committeecollaboratively contributed data, graphics, text and other information towards thedevelopment of this publication:

Agency Contributors

Federal Highway Administration Jennifer Brown, Toni Whitfield

Arizona Department of Transportation Reza Karimvand, Farzana Yasmin,James Minton, Vahid Goftar, Mark

Catchpole

Maricopa County Department ofTransportation

Nicolaas Swart, Faisal Saleem, BarbaraHauser, Cynthia Lopez, April Wire

Arizona Department of Public Safety Sgt. JP Cartier

Maricopa Association of Governments Sarath Joshua, Micah Henry, Eric Nava

Valley Metro Jay Yenerich, Abhishek Dayal

Avondale, City of Bennie Robinson, Chris Hamilton

Chandler, City of Mike Mah, Hong Huo

Gilbert, Town of Leslie Bubke

Glendale, City of Allan Galicia

Goodyear, City of Luke Albert, Hugh Bigalk

Mesa, City of Avery Rhodes, Tricia Boyer

Peoria, City of Chris Lemka, Steve McKenzie

Phoenix, City of Bruce Littleton, Marshall Riegel

Scottsdale, City of Steve Ramsey, Khamchanh Ratsavong

Surprise, City of Dana Owsiany, Albert Garcia

Tempe, City of John Hoang, Christine Warren,David Lucas

2 AZTECH PERFORMANCE DASHBOARD

PE RFORMANCE DASHBOARD 2015

Performance trending in favorable direcƟon. Performance is trending in an unfavorable direcƟon.

Policy Goal/ Performance MeasureCY 2012-2013

PeriodCY 2014-2015

Period Descrip on

Traveler Informa on

Transit

Percentage of Secondary VehicularCrashes Out of Total Crashes (asreported by DPS)

6%(as of 2011)

6.3%(as of 2015)

Arizona con nues to be below thena onal average of 20% of all crashesbeing secondary in nature

Total Crashes (as reported by ADOTMotor Vehicle Division) 103,637 109,554

Increase of almost 6% may be par allydue to freeway volumes increasing by 2%-4% in recent years

Number of Secondary Crashes whenREACT is Present 0 0 Con nue to meet goal

Transit Schedule Adherence (Percentof Time Transit Meets Schedule) 95.0% 92.7% Less schedule adherence

Number of Bus Transit Boardings PerYear

59.12million

56.48million

Lower usage of Bus Transit by smallmargin

Number of Light Rail Transit BoardingsPer Year

14.29million

14.28million

Lower usage of Light Rail Transit by smallmargin

% of Freeway DMS and % of ArterialDMS Pos ng Travel Times

30% freeway5% arterial

58% freeway8% arterial

Increased number of DMS pos ng travelmes

Social Media Followers 68,037 232,512Increase of approximately 240% in SocialMedia followers of agencies providinginforma on to the public

Phoenix Fire CAD and Mesa 911 toHCRS 32,199 31,199 Informa on shared on 511 is consistent

OR less reported incidents on roadways

Arterials

Freeways

Bell Road Westbound PM Peak TravelTime—35th Avenue to US-60 22:23 min 23:46 min Took over 1 minute longer to travel along

this corridor

McDowell Road Eastbound AM PeakTravel Time—83rd Avenue to I-17 12:44 min 14:43 min Took over 2 minutes longer to travel along

this corridorHayden Road/McClintock DriveNorthbound PM Peak Travel Time—Loop 202 to Shea Boulevard

17:33 min 18:43 min Took over 2 minutes longer to travel alongthis corridor

Average Arterial TMC Hours withAbility to Respond Per Week 44 hours 44 hours 77% of agencies also have on-call a er

hours support

Arizona Avenue/Country Club DriveTravel Time AM Peak—GuadalupeRoad to Loop 202

11:12 min 9:00 min Took almost 2 minutes shorter to travelalong this corridor

Incident Management—Freeways and Arterials

Percent of Miles Congested (Out ofTotal of 240 Miles Measured) 31.6% 36.7%

Overall freeways are experiencing moreconges on where average vehicle speeds dropbelow 50 mph

Percent of Time Congested Per Mile(Out of Total of 240 Miles Measured) 25.2% 32.1%

Overall freeways are experiencing morecongested me where average vehicle speedsdrop below 50 mph

33AZTECH PERFORMANCE DASHBOARD

PE RFORMANCE DASHBOARD 2015

Arterial Corridor Travel Times

Agency ITS Infrastructure

4 EXECUTIVE SUMMARY

E XE CUTIVE SUMMA RY 2015

AZTech and the Performance Indicators BookAZTech is a regional traffic management and opera ons partnership in the Phoenix metropolitan area that includesall major governmental transporta on agencies in the region, along with public safety agencies and several privatetechnology and media companies. The coali on, led by Maricopa County Department of Transporta on (MCDOT)and Arizona Department of Transporta on (ADOT), guides the applica on of intelligent transporta on systems (ITS)technologies for managing regional traffic. The goal is to achieve more efficient mobility, less conges on, and ahigher level of safety for travelers throughout the metropolitan area.

The 2015 AZTech Performance Indicator Book is a compila on of key regional transporta on management andopera ons performance measures that provide a snapshot of the regional transporta on network. The successesthat have accompanied AZTech efforts and partner agency investments has elevated the need to ac vely measurethe opera onal performance of the regional transporta on network. In order to share these findings, AZTechpartners have collaborated to develop the 2015 Book.

The 2015 PI Book is organized into the following sec ons, which represent the key performance areas in the region:

Freeway Management — Addressing traffic and incidents using freeway management system components such asdetec on systems, ramp meters, dynamic message signs, and cameras.Arterial Management — Managing traffic and incidents at intersections and along segments of surface streetsusing arterial management systems.

Integrated Corridor Management— Improving agency coordination during recurring and nonrecurringcongestion for efficient and safe movement of the traveling public and of first responders.Incident Management — Using multi-disciplinary Traffic Incident Management (TIM) procedures to decrease theimpacts of traffic incidents while improving the safety of motorists, crash victims and emergency responders.Traveler Information — Providing timely and detailed information about traffic flow, traffic incidents, weather,construction activities, and transit to the traveling public.Special Event Management— Improving agency coordination and capabilities during major special events and tripgenerators.

Transit Management — Equipping transit vehicles with tracking and communication technologies to provide real-time information to transit centers and to transit users.

Themes in the 2015 BookIn addi on to the measures reported in all Books, three themes arose during the development of the 2015 Book.These represent major regional ini a ves for the 2013—2015 me period that had not previously been reported on:

TSMO—Transporta on Systems Management and Opera ons (TSMO) is a performance-driven approach used byagencies that considers opera ons and maintenance as interrelated and dually important for managing atransporta on network. TSMO components are emerging as key components of opera onal strategies and agencyorganiza onal structures throughout the region.

ICM—Integrated Corridor Management (ICM) looks to connect and coordinate opera ons on the freeway withopera ons on the arterials to be er manage traffic and incident response. ICM has been a focus throughout theregion for key corridors to improve incident management and maintain mobility and safety.

Special Event Management—Major, na onal events have con nued to find their way to the region, including the2015 Super Bowl. These events require regional event coordina on to make sure that both event goers and residentscan travel safely and efficiently on arterials and freeways throughout the region during the events.

5EXECUTIVE SUMMARY 5

E XE CUTIVE SUMMA RY 2015

Transla ng Words into Ac onsDuring the meframe of this edi on of the Book, AZTech has undergone a series of planning exercises to iden fyneeds, goals and objec ves related to opera ons and management that would be er support and enhance theregional transporta on network. The figure below outlines this series of ac vi es:

In 2014, as part of a federal Strategic Highway Research Program 2 (SHRP2) assistance project, AZTech agenciespar cipated in a Regional Capability Maturity Model (CMM) workshop. The CMM workshop is a tool to assess thestate of an organiza on or region with respect to TSM&O from six dimensions. Based on the self-assessment,AZTech par cipants iden fied a set of key goals and recommenda ons to advance TSM&O in the region.

Based on some of the CMM outcomes in addi on to AZTech and regional priori es, AZTech developed its Opera onsImplementa on Plan in 2015. The Implementa on Plan is a five-year vision for opera onal strategies andcollabora on to help advance key, regional opera ons ini a ves. The Plan was organized into seven focus areas,such as having a well informed traveling or leveraging regional infrastructure and partnerships to support systemmanagement. For each focus area, a set of implementa on strategies was iden fied.

Finally, star ng in 2015 and con nuing into 2016, AZTech began to develop its first Ac on Plan. The Ac on Plan takesthe strategies iden fied in the Implementa on Plan and makes them into tangible projects to be completed by theAZTech commi ees and working groups. Each AZTech commi ee or working group priori zed the strategies,iden fied a champion, and iden fied specific ac ons to be taken in order to complete or begin the project in FY2016—FY 2017.

AZTech 20th Anniversary!In 2016, AZTech is celebra ng its 20th Anniversary! As one of four Metropolitan Model Deployment Ini a veslaunched in 1996, AZTech con nues to advance mul -agency opera ons throughout the Phoenix metropolitan area.AZTech con nues to drive important opera onal ini a ves through partnering, including the successful Loop 101ICM and incident management plans, opera onal strategies for the Southwest Valley, and con nued focus onimproving Bell Road through mul -agency adap ve traffic signal control. With con nued focus on low-cost, highimpact opera onal improvements and mul -agency collabora on, AZTech demonstrates the value of the sustainingpartnership.

6

Overview ..........................................................................................................................................7

1. Introduc on ..................................................................................................................................8

What is AZTech ...........................................................................................................................8

1.1 Phoenix Metropolitan Region ...............................................................................................9

1.2 Regional Indicators .............................................................................................................10

2. Freeway Management ................................................................................................................11

2.1 Freeway Management Highlights .......................................................................................12

2.2 Freeway Indicators .............................................................................................................13

3. Arterial Management ..................................................................................................................16

3.1 Arterial Partner Agency Highlights ......................................................................................17

4. Integrated Corridor Management ...............................................................................................22

4.1 Integrated Corridor Management Highlights ......................................................................23

5. Incident Management .................................................................................................................24

5.1 Incident Management Highlights ........................................................................................25

5.2 Incident Management Indicators ........................................................................................26

6. Traveler Informa on ...................................................................................................................27

6.1 No fica on of Traveler Informa on ...................................................................................28

7. Special Event Management .........................................................................................................29

8. Transit Management ...................................................................................................................30

8.1 Transit Indicators ................................................................................................................31

9. What’s Next? ..............................................................................................................................33

TABLE OF CONTENTS—2015

TABLE OF CONTENTS

AZTech Traffic Management and Opera ons Performance Indicators Book

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OverviewThis AZTech Traffic Management and Opera ons Performance Indicators Book is the third edi on combining keyregional traffic management, traffic opera ons, and transit performance measures that are tracked and reportedthroughout the Phoenix metropolitan region. The first AZTech Performance Indicators Book was developed in 2011and an updated Book is published every two years. AZTech partners have collaborated to complete this 2015 Bookthat accounts for the ac ve measurement of the success of agency investments in increasing the efficiency of thefreeway and arterial networks. It also provides trends in various performance elements within the managementcomponents which are described below:

Freeway Management —To improve safety and mobility, state agencies address traffic and incidents using freeway managementsystem components such as detec on systems, ramp meters, dynamic message signs, and cameras.

Arterial Management —To improve safety and opera ons of surface streets, local agencies manage the traffic and incidents atintersec ons and along segments of surface streets using arterial management systems.

Integrated Corridor Management—To improve agency coordina on of the en re transporta on network during recurring and nonrecurringconges on periods, agencies have partnered to develop integrated corridor management (ICM) plans toensure the efficient and safe movement of the traveling public.

Incident Management —To detect, respond to, and remove traffic incidents, agencies use a planned and coordinated mul -disciplinary approach. Successful Traffic Incident Management (TIM) procedures will decrease the impactsof traffic incidents while improving the safety of motorists, crash vic ms and emergency responders.

Traveler Informa on —To enhance travel me and reduce conges on, mely and detailed informa on is provided about trafficflow, traffic incidents, weather, construc on ac vi es, and transit.

Special Event Management—To improve agency coordina on and capabili es during major special events and trip generators, mul -agency efforts in special event planning and execu on have become an integral part of special eventmanagement.

Transit Management —To provide quality transit service to the traveling public, transit vehicles are equipped with tracking andcommunica on technologies to provide real- me informa on to transit centers and to transit users.

Each sec on includes key measures reported by state, county, and local agencies provided in paragraph, table, orgraphic format. Various measures are collected annually and applied toward the success of achieving establishedregional goals. AZTech partners reported on collec on corridors in the region to consistently measure and reportopera onal performance each year.

This book, along with previous publica ons, is also available electronically for download at:www.aztech.org/perfmeasure

OVERVIEW

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What is AZTechAZTech is a regional traffic management and opera ons partnership in the Phoenix metropolitan area. All of themajor governmental transporta on agencies in the region are members, along with public safety agencies andseveral private technology and media companies. The coali on, led by Maricopa County Department ofTransporta on (MCDOT) and Arizona Department of Transporta on (ADOT) and working through severalcollabora ng commi ees, guides the applica on of intelligent transporta on systems (ITS) technologies formanaging regional traffic. The goal is to achieve more efficient mobility, less conges on, and a higher level of safetyfor travelers throughout the metropolitan area.

AZTech began as one of four regions selected for a Federally-sponsored Traffic Management Model DeploymentIni a ve in 1996. Throughout the ini al demonstra on project and con nuing into a permanent partnership, AZTechquickly evolved into a successful regional traffic management and opera ons en ty. The partnership has carefullyintegrated individual traffic management strategies and technologies for the region’s benefit, yet has retained mostopera onal control protocols important to individual units of government. Early on, AZTech adopted several Values,Goals, and Strategies to guide its growth from a demonstra on project to what has become a full-fledged regionalpartnership:

Values» Collabora on

» Leadership

» Integra on

» Results

Goals» Integrate exis ng ITS infrastructure into a regional system

» Establish a regional integrated traveler informa on system

» Expand the transporta on management system for the Phoenix metropolitan area

Strategies» Establish Educa on and Outreach Programs

» Expand and Strengthen Partnerships

» Op mize Regional Opera ons and Management

» Plan, Develop, and Deploy Integrated Regional Systems

» Research and Test New Technological Opportuni es

INTRODUCTION

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INTRODUCTION—2015

SECTION 1


91.1 PHOENIX METROPOLITAN REGION

The popula on formany ci es grewmore than 11%between 2005 and2011 (latest availableinforma on). Peaktravelers, those whobegin a trip by anymode during thepeak period, areshown in the graphto be growing fasterthan the generalpopula on growthand the growth ofarterial lane miles.With funding notreadily available for infrastructureexpansion, the emphasis is shi ingtowards more efficient management andopera on of the exis ng transporta onsystem.

For the past several decades, the region hasbeen one of the fastest growing metro areasin the U.S. From 2010 to 2035 there is anes mated increase in popula on of 54% to6,258,452 people. Projec ons forpopula ons are increasing as the economyand development bounces back in Arizona.Popula on concentra on maps areshown here for 2010 and 2035.

2 0 1 0

2 0 3 5

*Source – MAG Regional Transporta on Plan Update 2014

I NT ROD U CT IO N : P HO EN IX M ET RO PO L ITA N RE G IO N

10

Characteris cs of Performance IndicatorsIn support of policy and decision making, strategic performance measures monitor the implementa on andeffec veness of an organiza on's strategies, determine the gap between actual and targeted performance, anddetermine organiza on effec veness and opera onal efficiency. Performance indicator characteris cs include:

» Focusing a en on on measures that will inform the outcome toward the goal

» Iden fying accomplishments, not just work that is performed

» Providing a common language for communica on

» Being clearly defined in terms of owner, unit of measure, collec on frequency, data quality, expected value(targets), and thresholds

» Are valid - to ensure measurement of relevant metrics rela ng to goals

» Are verifiable - to ensure data collec on accuracy

Key Regional IndicatorsThe 2015 Annual Urban Mobility Scorecard developed by Inrix revealed that the na onal conges on recession isover, with urban areas of all sizes experiencing conges on challenges worse than those seen in the pre-recession

mes (early 2000s). There is no building our way out of conges on.; instead the Country is using be er technologyand data analy cs to relieve conges on.

Phoenix metropolitan region is designated as one of the 15 Very Large Average Urban Areas in the country. Sta s csin 2014 listed below highlight the importance of measuring performance to determine the effec veness oftransporta on management strategies. Rankings in the country are provided for context.

» 51 Hours of Yearly Delay per Auto Commuter—Ranked 17th

» $1,201 Conges on Cost Per Auto Commuter—Ranked 13th

» 155,730,000 Hours of Travel Delay—Ranked 9th

» 75,938,000 Gallons of ExcessFuel Consumed—Ranked 9th

» 25 Gallons of Excess Fuel perAuto Commuter—Ranked11th

» $3,641,000 Total Conges onCost—Ranked 9th

» 1.27 Travel Time Index—Ranked 19th

This informa on is reported by theTexas Transporta on Ins tute [TTI]and uses the Federal HighwayAdministra on’s HighwayPerformance Monitoring Systemtraffic volume data by road sec on.

1.2 REGIONAL INDICATORS

INTRODUCTIO N: REGIONAL INDICATORS

11SECTION 2 FREEWAY MANAGEMENT

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FRE E WAYS—2015

ADOT Transporta on Systems Management and Opera ons (TSMO)Rapidly increasing conges on, constraints on capacity expansion, and limited financial resources na onally andlocally are causing concern for transporta on agencies and their customers. The ADOT planning process hastradi onally focused on construc ng new roadways and widening exis ng highways; however, current challengesassociated with transporta on system reliability, safety, and security require new methodical strategies targeted toimprove opera ons of the exis ng system. As a result, ADOT formed a new division known as Transporta on SystemManagement and Opera ons (TSMO).

Commuters and freight operators are increasingly sensi ve to delays affec ng ghtly scheduled personal ac vi esand/or manufacturing distribu on procedures. Regional growth in traffic volumes o en means that even smalldisrup ons can have significant ripple effects on transporta on system performance. There is also increasingrecogni on of the significance of road construc on, weather condi ons, traffic incidents, special events, andemergency situa ons and the effects that these events have on the reliability of the transporta on system. It ises mated that approximately half of the regional traffic conges on is caused by temporary disrup ons that reducecapacity of the roadway (“non-recurring” conges on).

TSMO is an integrated approach to look to op mize the performance of exis ng infrastructure by implemen ngmul modal, intermodal, and o en cross-jurisdic onal systems, services and projects. This includes regionalopera ons collabora on and coordina on ac vi es among transporta on and public safety agencies. TSMO doesnot include rou ne road maintenance like resurfacing or guardrail replacement. TSMO strategies improve systemefficiency, enhance public safety and security, reduce traffic delays of road users, and improve access to informa onfor travelers. The emphasis of TSMO is on an outcome driven, performance-based system. It is cri cal that regionalopera ons objec ves can be measured since they have importance on a regional level. TSMO strategies include, butare not limited to, traffic safety, traffic incident management, travel informa on services, roadway weatherinforma on, freeway management, connected and automated vehicles, traffic signal systems and coordina on, workzone management, managed lanes, emergency response and Homeland Security, freight management, ac ve trafficmanagement, and new technologies that are rapidly occurring.

Travel Time Program ExpansionIn 2014 ADOT expanded the travel me on DMS program to display travel me on 77 DMS. In 2015 they expandedthe dura on of travel me from only peak travel me to an all-day service. Now travel mes are displayed on DMSfrom 5am -11pm on weekdays and 7am – 9pm on weekends. A few of the signs also display travel mes for differentdes na ons with changing traffic condi ons. All of the signs are capable of displaying dual panel messages.

Freeway Management System ExpansionFMS coverage has been expanded on the Agua Fria Freeway from I-17 to I-10, on I-10 from Chandler Blvd to WildHorse Pass, and on SR202L Santan from I-10 to Dobson Rd. With comple on of these projects, ADOT has about 15new DMS, 20 CCTV cameras, more than 50 detec on sta ons, and 26 ramp meters. This new addi on provides ADOTwith more coverage for real me incident monitoring and management.


12

ADOT I-17 Spine ITS Near-Term ImprovementsAs part of the I-17 Spine Near-Term Improvements (NTI), ADOT explored na onal best prac ces and local conceptsfor improving traffic and conges on management along I-17 between I-10 and SR101L. Regional partners involved inthe study included ADOT, MCDOT, AZ DPS, City of Phoenix, MAG and FHWA.

The primary goal of the I-17 Spine study was to improve safety, mobility and reliability of this busy corridor byu lizing ITS technology. The segment of the freeway that was considered lies within developed sec ons of the City ofPhoenix with very limited right of way. The ITS components that were explored included variable speed limit (VSL)signs, dynamic lane control, adap ve ramp metering, wrong way detec on and addi onal associated equipmentsuch as detectors and cameras.

One concept that was explored was the use of lane control displays to support incident and work zone managementby providing advanced no fica on of lane restric ons and facilita ng controlled merging accompanied by reducedspeed limits. The displays could also support conges on management by implemen ng dynamic speed limits that areset based on thresholds and with adap ve ramp metering that would help maintain traffic flow below a cri calthreshold and reduce the likelihood of crashes during peak hours. The study also looked at what improvements couldbe made to significant arterial routes for the corridor. The arterial components that were explored included thosethat would support ICM, such as trailblazing/wayfinding signs, arterial DMS, arterial CCTVs, and sensors to supportcollec on of travel mes. There was also discussion about development of a decision support system to supportopera on of new signal ming plans for traffic management.

The Spine study involved discussions with other state DOTs who have deployed advanced traffic managementsystems, such as ac ve traffic management (ATM), VSL and integrated corridor management (ICM). Thesediscussions helped iden fy cri cal lessons learned with respect to the planning, construc on, opera on andmaintenance of these systems and provided ADOT with important insights to consider if they choose to undergosuch a project in the future.

Highway Condi on Repor ng System UpgradeIn October 2015 ADOT went through an upgrade of their exis ng Highway Condi on Repor ng System (HCRS). Thereplacement of a 20-year old system enhanced the user func onality and significantly improved applica onperformance. The new system is using a Microso SQL pla orm for the database and is a GIS map-based applica on.The new system has an integrated repor ng and analysis tool for future op miza on. The data entry system is alsomodified to enhance data collec on and facilitate the collec on of important data for the agency; it is a web browser(IE, Chrome, Firefox) based user interface with NO specialized client so ware. The overall architecture is compliantwith modern IT standards including full redundancy and high availability and disaster recovery for con nuedopera ons in the event of an emergency.

ADOT Alternate Route Plans through PhoenixAs an extension of SR101L ICM alternate rou ng ac vi es through the City of Sco sdale, ADOT has worked with theCity of Phoenix to develop arterial alternate routes for the segment of SR101L from Sco sdale Road to 51st Avenue.The detour routes were reviewed by both the Phoenix Police Department and MCDOT REACT teams for geometricsand other concerns if the routes were used for a closer on SR101L. These alternate routes would support freewaydetouring through the City of Phoenix along parallel corridors such as Union Hill Drive, Bell Road, and Deer ValleyRoad depending on the configura on and best possible route to support traffic movement. The goal of ADOT is toprovide the alternate rou ng plans in electronic format for quicker and easier applica on in real-world incidentcondi ons. It is an cipated that the detour plans will be finalized and available for use in mid-2016.

2.1 FREEWAY MANAGEMENT HIGHLIGHTS

FRE E WAY S: FRE E WAY MA NAGE ME NT H IGH LIGH TS

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Freeway Performance MeasuresThe data source for the freeway performance measures is the Regional Archived Data System (RADS), developed byAZTech. RADS permanently archives opera onal data produced by the region’s ITS systems, including the ADOTfreeway traffic detector data andincident informa on. This source ofcon nuously collected data providesa wealth of informa on for assessingand monitoring the performance ofthe freeway system. These freewayperformance measures arepresented based on the namedfreeway corridors per commutedirec on where vehicle detectors areavailable. The Average Annual DailyTraffic (AADT) has risen 2% to 4% inthe past few years in the metro area.

Travel Time IndexTravel Time Index (TTI) is computed by dividing the actual (measured) travel me by the free flow travel me along acorridor of interest. This measure considers the peak-hour periods (6am to 9am and 3pm to 7pm) during Tuesdays,Wednesdays, and Thursdays and measures separately for the general purpose lanes in the inbound (morning) andoutbound (evening) direc ons for freeways where vehicle detectors are available. The table below shows thecomparison of Travel Time Indices of named freeways between the years 2012 and 2015. This measure is“normalized” by the free flow travel me and therefore allows comparison of freeway corridors of different lengths.

Pima NB and Pima SB were excluded from 2015 data due to major construc on and lack of sufficient data. The resultsshow that the 2015 travel mes have increased from the previous year. The increases of travel mes range from 1.5%(Black Canyon NB) to 14.9% (Papago WB).

2.2 FREEWAY INDICATORS

FRE E WAY S: FRE E WAY IN DIC AT O RS

NamedFreeway

Inbound 6am-9am Outbound 3pm-7pm

Dir Lgth 2012TTI

2013TTI

%Change(from2014)

Dir Lgth 2012TTI

2013TTI

%Change(from2014)

Black Canyon (I-17) SB 11.6 1.10 1.16 4.7% NB 10.7 1.19 1.26 1.5%Maricopa (I-10 East) WB 16.1 1.27 1.31 4.4% EB 15.1 1.32 1.34 7.8%Papago (I-10 West) EB 14.9 1.30 1.36 11.5% WB 13.5 1.37 1.47 14.9%Piestewa (SR-51) SB 12.1 1.05 1.09 1.8% NB 13.1 1.06 1.08 5.5%

Pima (SR101L North) EB 13.6 1.19 1.25 3.1% WB 11.8 1.15 1.20 7.0%Pima (SR101L) NB 15.7 1.15 1.18 - SB 14.5 1.26 1.26 -

Price (SR101L South) NB 9.0 1.26 1.29 4.6% SB 9.3 1.32 1.36 8.8%Red Mountain

(SR202L North)WB 9.1 1.24 1.26 1.5% EB 9.6 1.09 1.10 2.7%

Supers on(US-60 East)

WB 20.5 1.08 1.10 2.6% EB 19.5 1.06 1.06 2.8%

2014TTI

1.281.351.561.131.291.231.30

1.31

1.14

2015TTI

1.341.411.741.151.33

-1.36

1.33

1.17

2015TTI

1.321.521.771.161.38

-1.48

1.15

1.10

2014TTI

1.301.411.541.101.291.311.36

1.12

1.07

AADT (Annual Average Daily Traffic)

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Travel Time Buffer IndexTravel Time Buffer Index (TBI) is the percentage of addi onal me that a traveler needs to plan for, rela ve to his/herown average travel me, to ensure a 95% chance of on- me arrival. TBI has been widely adopted as a measure forassessing and comparing the travel me reliability between different commute corridors. For example, a TBI value of0.44 represents that a traveler needs to allocate 44% addi onal me to his/her average travel me to arrive at thedes na on on- me 95% of the me. A larger TBI value indicates more varia ons in day-to-day commute mes dueto recurring and non-recurring conges on. TBI is calculated as the 95th percen le travel me divided by averagetravel me minus 1 for each corridor and each direc on. The table below shows the comparison of travel me bufferindices during peak periods per named freeway between the years 2012 and 2015.

During the me period from 2014 to 2015, those corridors among the highest increases in the degree of variability(i.e., became less reliable) with respect to commute me include, in order of magnitude, Piestewa NB (25.5%),Supers on EB (21.7%), Price NB (11.5%), and Black Canyon SB (11.0%).

Corridors that experienced improved reliability in commute me include Price SB (-19.6%) and Maricopa EB (-7.1%).

Media and UsageIn 2015, public informa on officers located at the ADOT TOC issued 421news releases (an average of 35 per month), with an adver singequivalency value of about $1.75 million. In addi on, ADOT hostedmedia representa ves for interviews or traffic coverage more than 25

mes during 2015, providing immediate traffic and roadway informa onto hundreds of thousands of viewers. The partnership with AZ DPS inrecent years has helped to bolster the coordina on during incidents andprovide a consistent message for media.



Named FreewayInbound 6am-9am Outbound 3pm-7pm

Dir 2012TBI

2013TBI

% Change(from 2014) Dir 2012

TBI2013TBI

% Change(from 2014)

Black Canyon (I-17) SB 0.60 0.69 11.0% NB 0.56 0.59 1.5%

Maricopa (I-10 East) WB 0.49 0.50 2.2% EB 0.56 0.49 -7.1%

Papago (I-10 West) EB 0.65 0.69 3.9% WB 0.51 0.63 3.0%

Piestewa (SR-51) SB 0.35 0.44 5.8% NB 0.45 0.52 25.5%

Pima (SR101L North) EB 0.33 0.40 0% WB 0.38 0.42 4.4%

Pima (SR101L) NB 0.30 0.34 - SB 0.58 0.53 -

Price (SR101L South) NB 0.52 0.58 11.5% SB 0.53 0.52 -19.6%Red Mountain

(SR202L North)WB 0.57 0.56 0% EB 0.35 0.38 2.2%


WB 0.32 0.34 5.4% EB 0.25 0.22 21.7%

2015TBI

0.81

0.45

0.80

0.55

0.41

-

0.58

0.57

0.39

2014TBI

0.73

0.44

0.77

0.52

0.41

0.48

0.52

0.57

0.37

2015TBI

0.65

0.52

0.68

0.64

0.47

-

0.45

0.45

0.28

2014TBI

0.64

0.56

0.66

0.51

0.45

0.60

0.56

0.44

0.23

1515

Percentage of Corridor Miles CongestedPercentage of Corridor Miles (PMC) congested assesses the extent of recurring conges on by iden fying thenumber of miles of a freeway corridor that were congested during the peak periods. A segment of a corridor(corresponding to a detector sta on) is considered congested when the average vehicle speed drops to 50 milesper hour or less. This measure is useful for monitoring the spa al extent of conges on along a commute corridor.The table below shows the comparison of corridor miles congested by named freeway per commute direc onbetween the years 2012 and 2015.

Percentage of Time CongestedPercentage of Time Congested (PTC) represents the percentage of me a corridor is considered congested duringthe peak periods . Conges on is defined as when the average speed drops to 50 miles per hour or less. Along withthe “percentage of corridor miles congested”, it depicts the extent of conges on both in space and me. The tablebelow shows the comparison of percentage of me congested by named freeway per commute direc on betweenthe years of 2012 and 2015.



NamedFreeway


Dir Length 2012PTC

2013PTC

% Change(from2014)

Dir Length 2012PTC

2013PTC

% Change(from2014)

Black Canyon (I-17) SB 11.6 24.5 33.1 4.9% NB 10.7 36.5 42.8 1.2%Maricopa (I-10 East) WB 16.1 30.5 32.2 8.2% EB 15.1 32.5 35 13.0%Papago (I-10 West) EB 14.9 32.2 36.7 13.6% WB 13.5 29.7 35.2 13.5%Piestewa (SR-51) SB 12.1 16.8 18.8 -3.8% NB 13.1 10.3 13 29.0%

Pima (SR101L North) EB 13.6 25.5 31.6 16.4% WB 11.8 20.1 27.7 24.9%Pima (SR101L) NB 15.7 18.6 20.8 - SB 14.5 29.7 31.3 -

Price (SR101L South) NB 9 30.9 32.2 16.4% SB 9.3 36.1 40 21.8%Red Mountain

(SR202L North)WB 9.1 25.2 26.8 -0.7% EB 9.6 8.1 9.9 23.6%


WB 20.5 11.4 13.8 6.8% EB 19.5 4.7 4.9 106.4%

2015PTC

38.937.147.620.341.9

-35.5

28.0

17.2

2014PTC

37.134.341.921.136.028.430.5

28.2

16.1

2015PTC

43.144.443.820.047.2

-48.0

15.7

9.7

2014PTC

42.639.338.615.537.840.639.4

12.7

4.7

NamedFreeway


Dir Lgth 2012PMC

2013PMC

% Change(from2014)

Dir Lgth 2012PMC

2013PMC

%Change(from2014)

Black Canyon (I-17) SB 11.6 32.82 40.75 2.6% NB 10.7 48.63 54.59 -2.2%

Maricopa (I-10 East) WB 16.1 37.15 38.73 1.7% EB 15.1 35.7 37.53 7.8%

Papago (I-10 West) EB 14.9 40.08 43.92 8.8% WB 13.5 36.97 41.88 7.2%

Piestewa (SR-51) SB 12.1 25.55 26.55 -7.2% NB 13.1 20.17 20.6 19.6%

Pima (SR101L North) EB 13.6 32.88 36.33 9.2% WB 11.8 35.31 41.28 9.9%

Pima (SR101L) NB 15.7 25.45 26.86 - SB 14.5 39.56 39.16 -

Price (SR101L South) NB 9 37.47 37.72 10.2% SB 9.3 35.25 38.11 13.4%Red Mountain

(SR202L North)WB 9.1 33.81 36 -0.6% EB 9.6 21.29 21.58 9.9%


WB 20.5 16.84 19.22 -3.0% EB 19.5 11.88 10.74 12.4%

2015PMC

44.85

41.45

53.84

26.13

43.61

-

41.94

36.82

21.42

2014PMC

43.7

40.76

49.47

28.16

39.92

33.72

38.06

37.04

22.07

2015PMC

53.66

44.76

46.48

23.33

53.73

-

42.46

29.2

12.58

2014PMC

54.84

41.54

43.37

19.51

48.91

47.11

37.46

26.58

11.19

16

Arterial ITS InfrastructureThe Phoenix Metropolitan Area has been one of the fastest growing regions in the na on over the past two decades.There are 13 traffic management centers in the region. The arterial traffic management infrastructure in the regionincludes approximately 3,300 signals operated by 13 different agencies, 86% of which are connected to a centralizedsignal system. 83 DMS and 1,089 CCTV cameras support arterial real- me traffic management. See Page 3 for moredetail of arterial infrastructure by agency.

Corridor Travel TimesArterial data collec on corridors have been iden fied to facilitate consistency in measuring and repor ng theopera onal performance each year in collabora on with AZTech partner agencies. Travel me data for AM and PMpeak hours is collected and percentage change in travel me is reported, as shown in the graphic below. The percentchange in travel me from 2013 to 2015 was calculated where informa on was available. Posi ve percent changesindicate an increase in travel me and nega ve percent changes indicate a reduc on in travel me. Overall, therehas been an increase in travel me on arterial data collec on corridors since 2012. There has also been an averageincrease in arterial volumes of 3.2% over the region.

SECTION 3ARTERIAL MANAGEMENT

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ARTERIALS—2015


17

Peoria is Ge ng Great Use from Latest Technologies AvailableThe City of Peoria has been ac ve in deploying new technologies and systems to gain a be er understanding ofcondi ons on their transporta on network.

Although other agencies have completed tests on the technology, Peoria is the first to implement WiFi detectors(versus Bluetooth) in the metro area for the purpose of collec ng travel mes. WiFi detectors have been put inplace along Thunderbird Road and work by collec ng an anonymous ID from a passing vehicle to detect thepresence of that vehicle at that me. This applica on provides the travel me it takes the vehicle to get from oneWiFi detector loca on to another. Based on preliminary results from the use of this technology on ThunderbirdRoad, there are plans to expand the use of this technology to other high profile corridors in the City.

As part of efforts to con nuously enhance the traveler experience along Bell Road, the most congested and heavilytraveled arterial corridor in the state, Peoria is now pos ng travel mes on their two DMSalong Bell Road. Travel mes are calculated by third party data and posted during peakperiods, with plans to expand the display mes. The eastbound sign provides travel mesto SR101L/I-17 and SR101L/I-10 des na ons and the westbound sign provides travel mesto Bell Road/99th Avenue and Bell Road/Grand Avenue.

Peoria is also expanding their use of the Aldis Gridsmartvideo detec on system, which is a 360 degree high-resolu on camera, to replace loop detectors and oldervideo detec on systems that are costly to repair and notreliable anymore. The Gridsmart system also provides24/7 turning movement counts. Turning movementcounts are typically collected through a separate effortand evaluate how an intersec on’s signal ming plans areperforming rela ve to the ac vity at the intersec on. Thefact that the Gridsmart camera can collect thisinforma on reduces the cost and resources necessary tocomplete that ac vity separately.

Surprise Completed Traffic Signal and ITS ProjectsThe City of Surprise completed a TSOP project along Bell Road between SR303 and Grand Avenue in 2015. ThisTSOP project provided me-of-day signal ming plans for the weekday AM, midday and PM traffic peak trafficcondi ons. TSOP projects are implemented around the Valley every year and help agencies to keep their majorarterial corridor signal ming plans reflec ve of the traffic, bicycle, and pedestrian ac vity that uses the corridor. Afiber project was completed along SR303 in 2014 that connected the five interchanges back to the Surprise TrafficOpera ons Center. CCTV cameras were also installed at each of the five interchanges providing observa oncapabili es along those key access points to the City.

Tempe Expands Special Event ManagementThe City of Tempe Transporta on Systems Management group began working with the Tempe and ASU PoliceDepartments in the fall of 2014 to provide special event traffic signal management, staffing the TMC during ASUfootball games to manage special event traffic flows. This effort began with managing signal ming at fiveintersec ons along McClintock Drive, and based on the success of this partnership, coverage was expanded to 25signals for the 2015 football season, as cri cal intersec ons along Rural Road and University Blvd were added. Thisspecial event management partnership has demonstrated significant improvements in clearing egress traffic moreefficiently while also freeing up uniformed officers to focus more on pedestrian traffic and overall public safety.

3.1 ARTERIAL PARTNER AGENCY HIGHLIGHTS

ARTERIALS: ARTERIAL PARTNER AGENCY HIGHLIGHTS

18

Gilbert Completes Major Upgrades to Infrastructure and Central SystemIn 2015, Gilbert upgraded controllers at all signalized intersec ons to ASC/3, which support addi onal func onality andperformance measurement via the Centracs central monitoring system that was implemented in 2014.

Two projects are under design to install pedestrianhybrid beacons (HAWK’s) at five trail or school crossingsof arterial streets. The projects are federally-fundedand led by the Arizona Department of Transporta on.Construc on is planned for summer of 2016.

Gilbert replaced an in-pavement warning system withmedian refuge and rectangular rapid flashing beacons (RRFB’s) at a popular trail crossing on Recker Road. The beaconsare pedestrian safety warning devices to alert drivers of pedestrians intending to cross Recker Road. The new beaconswere also installed at Cullumber Avenue and Bruce Avenue for crossing Gilbert Road and are part of a Town project toimprove pedestrian infrastructure in downtown Gilbert. Studies have found that RRFB’s have been able to improve therate at which drivers yield to pedestrians in the crosswalk from 10-20% to 70-85%.

The City’s Transporta on Master Plan, adopted in late 2014, included a Priori za on Matrix that was applied for thefirst me within the Capital Improvement Plan development process.

Avondale is Expanding Fiber Communica ons Around the CityThe City of Avondale was busy in 2014 comple ng numerous fiber installa on projects to for be er opera ons andmanagement of Avondale’s roads. The first project in 2014 was a City-funded fiber installa on project that connectedAvondale City Hall to the Avondale Sports Complex. This included connec ons to the traffic signals at ColdwaterSprings Boulevard, Van Buren Street, City Center, Roosevelt Street, I-10 and McDowell Rd intersec ons alongAvondale Boulevard. The second project was Avondale’s first Federally funded ITS project along McDowell Road. Theproject started at 99th Avenue and connected signals west to Avondale Boulevard. In early 2016, Avondale will bepursuing another fiber installa on along Dysart Road from I-10 to Indian School, which will connect to seven moresignals. The two projects in 2014 connected 11 traffic signals, and with the addi onal signals being connected in 2016,these Avondale is well posi oned to begin having full opera onal capability to manage traffic in the City.

Tempe Upgrades TMC Video Management SystemIn February of 2015, the City of Tempe installed the Replicam video management system in its TMC to manage itsgrowing inventory of CCTV cameras. Replicam offers a host of improvements and efficiencies over the City’s previousanalog system and greatly increases the number of video sources that can be managed and displayed on the TMC’svideo wall. In addi on to a modern interface and enhanced source management, users are able to access the systemfrom local and remote worksta ons, providing support for mul ple groups within the Transporta on Division,including traffic engineering, transit and barricading, to more effec vely manage the City’s infrastructure.

Flashing Yellow Le Turn ArrowsThese types of arrows are a recommended tool for public agenciesto improve the safety of le -turn movements and reduce delay atsignalized intersec ons. Agencies in the Valley are introducing thesenew types of arrows to travelers through ini al deployments andonline educa on. Current installa ons are listed to the right.Addi onal installa ons are an cipated to occur in the coming yearsas safety and delay benefits are realized.



Jurisdic on 2013 2015Gilbert 2 6

Mesa 14 28Peoria 8 13

Chandler 9 12Sco sdale 10 7

Glendale 0 2

1919

East Valley Agencies Moving Forward With Travel Time TechnologyThe City of Mesa installed 82 Bluetooth devices focused in the west Mesa area. Bluetooth devices will be installedin approximately one-mile increments in exis ng traffic signal control cabinets. They will allow Mesa to gathertravel mes and ul mately disseminate them to the public via website or other service. Data is being gatheredanonymously and being used in aggregate.

Arterial travel mes will expand to addi onal corridors throughout the region. An extension to the Mesa Bluetoothproject will be a partnership between the City of Mesa, the Town of Gilbert, and the City of Tempe to deployaddi onal sensors for broad East Valley coverage. The travel me data will be reported to a regional website thatbroadcast traveler informa on. Arterial travel mes are also being planned for the Southwest Valley alongMcDowell Road and MC-85.

AZTech Regional Informa on SystemThe AZTech Regional Informa on System (ARIS) is a regionalITS tool that provides real- me incident no fica on andintelligently assimilates incident-centric traffic informa onto support traffic management during an incident. The ARISsystem has been designed based on the needs of localjurisdic ons who demand mely no fica on of incidents asthey occur in their respec ve jurisdic on. In addi on, uponno fica on, ARIS automa cally assimilates a range of usefulinforma on related to the par cular incident and presentsthe informa on in a web-based “tac cal screen” including:

» A map iden fying the incident loca on, speed (andtrend) of the nearby freeway traffic detector sta ons,DMS, and CCTV cameras;

» Snap shot images of CCTV cameras around the incident loca on;

» Messages currently displayed on the DMS; and

» Charts (histogram) of nearby freeway detector sta ons showing both the speed and volume distribu onssince the me of incident.

The ARIS incident monitoring web portal provides a summary of on-going incidents in a selected jurisdic on/zoneand generates a tac cal view of each incident. The tac cal view contains integrated informa on including: a livetraffic map, CCTV images, dynamic detector sta on speed-volume graphs, and Dynamic Message Sign content. Toensure mely no fica on of incidents, the ARIS incident no fica on feature allows a registered user to receiveincident no fica on via e-mail and mobile phone text message service.

Since its debut in April 2014, ARIS has proven to be an effec ve tool for incident management involving mul pleregional agencies. A total of 35 clients, represen ng more than ten agencies and organiza ons, are currentlyregistered to receive real- me no fica ons. Since its deployment, ARIS has generated over 900 no fica ons perday to its 35 registered users. These represent an average of 18 closures, 200 lane restric ons, and 60maintenance events on a typical day. A recent upgrade improved the usefulness of no fica on emails to displayper nent incident informa on without needing to click into the system as well as improvements to the webinterface. ARIS was recognized by the Ins tute of Transporta on Engineers (ITE) Transporta on SystemManagement and Opera ons Council with an Achievement Award.



20

Mesa Quarterly Performance MeasuresThe City of Mesa tracks the performance measures on a quarterly basis to observe trends. The followingperformance measures were reported on in 2015.

Sco sdale Completes Travel Time Study Using Bluetooth TechnologyVantage Velocity Bluetooth technology has been used at four intersec ons along Shea Boulevard from 90th Street toVia Linda to measure travel mes. Sensors pick up Bluetooth signals and automa cally calculate travel mes alongthe corridor from one sensor to the next. Outcomes of the travel me study included the following:

» 92nd Street to 90th Street westbound towards SR101L is heavily congested and the travel speed is an averageof 8-11 mile per hour specially during lunch hours 11am to 1 pm.

» The eastbound is a bit faster but not much averaging about 16 miles per hour.

From the findings, Sco sdale TMC personnel have implemented a longer cycle during the lunch me (mid-day trafficsignal ming plans) that is helping to clear up conges on and improve travel speed, which in turn improves travel

mes along the corridor. The system will con nue to be used along the corridor to monitor condi ons and makeadjustments necessary to signal ming to improve condi ons.

Chandler Completes Major Upgrades Throughout CityOver the past several years, City of Chandler has upgraded their ITS network by adding 9.5 miles of fiber, replacingcentral system so ware and controller firmware, and upgrading field switches. With the upgraded infrastructure, thecity is able to reconfigure their traffic network to improve reliability, security and connec ons. Now the city trafficnetwork covers 96% of signalized intersec ons with a total of 90 miles of fiber. TMC staff is able to view live videofrom 146 signalized intersec onsand 29 PTZ cameras.

In 2015, the Chandler TMCre med 82 signalizedintersec ons with four mingplans per intersec on andconducted 40 temporary mingchanges at 40 intersec ons inresponse to construc on orspecial events. The number ofsignalized intersec ons withLevel of Service E or worse hasbeen consistently low.



GoalFY2014-15 Q3

Jan to Mar2015

FY2014-15 Q4Apr to Jun

2015

FY2014-15 Q1Jul to Sep

2015

FY2014-15 Q2Oct to Dec

2015Percentage of Signalized Intersec ons ReceivingPreventa ve Maintenance Annually (Goal: 100% at endof fiscal year)

79% 100% 21% 57%

Number of signalized intersec ons audited for mingquarterly. (Goal: 50 per quarter) 52 50 50 50

Percentage of high priority traffic signal trouble callsresponded to within an hour. (Goal: 90% within an hour) 100% 98.5% 95.5% 100%

Historical Level of Service at Signalized Intersec ons(City of Chandler)



Sco sdale Traffic Management Center More Efficient A er MoveThe City of Sco sdale Traffic Management Center (TMC) moved to a newspace in early 2014. The TMC is now in a larger space with more offices and alarger video wall to be able to manage their transporta on network. Mediacovered a story about the TMC in April 2014. The City has 96 traffic signal

ming pa erns to control traffic signals—only four are used on a daily basis,the other 92 are for use during incident and special events that requiredifferent legs of an intersec on to flow more freely than others. The TMCmoved from downtown in late February and runs far more efficiently.

Arizona Connected Vehicles and the MCDOT SMARTDrive ProgramSM

Through a federal ini a ve called “Connected Vehicles”, theU.S. Department of Transporta on (USDOT) is working toleverage ITS technology to improve public safety and surfacetransporta on mobility. The Arizona Connected VehiclesIni a ve involves a partnership between MCDOT and ADOT,the FHWA and the University of Arizona. These partners arecon nuing to move this ini a ve forward to develop anddemonstrate advanced ITS applica ons that integrate vehicles with Systema cally Managed ARTerial (SMART)roadway systems in Maricopa County. MCDOT con nues to field test applica ons on Daisy Mountain Drive inAnthem, Arizona to demonstrate capabili es, evaluate benefits, and provide a test bed for future SMARTDriveapplica ons.

By 2015, the Program has expanded to include:

» Five more signalized intersec ons equipped with Dedicated Short-RangeCommunica ons (DSRC) Radios, WiFi and Bluetooth readers—bringing total toeleven signalized intersec ons connected

» I-17 freeway interchange traffic signals at two loca ons including freeway fiber communica onsbackhaul to theMCDOT TMC via RCNconnec vity

The test bed in Anthem willcon nue to be expanded inthe upcoming years andwill be demonstrated tokey members of na onalcommi ees and programs.The MCDOT SMARTDriveTest bed will con nue tofocus on traffic signalopera ons safety andmobility applica ons.

SM

22 SECTION 4INTEGRATED CORRIDOR MANAGEMENT

INTE GRATED CORRIDOR MANAGEMENT—2015


MAG Integrated Corridor Management PlanningMAG applied for and received a Integrated Corridor Management (ICM) Deployment Planning Grant from the FHWAto develop an ICM Concept of Opera ons (ConOps) for the I-10 corridor between the SR101L in the west valley to theSR202L in the east. The project will accelerate key steps towards broader implementa on of ICM strategies on the I-10 corridor with a focus on coordina ng opera ons and traffic incident management. MAG is the lead agency on theproject, but the project involves significant par cipa on from opera ons and incident management agencies withinthe corridor, including City of Phoenix, City of Tempe, City of Chandler, MCDOT, DPS, and Valley Metro.

The first phase of the project was completed in 2015 and involved the development of a Project Management Plan(PMP) and Systems Engineering Management Plan (SEMP). These two documents are founda onal for system andproject management and will guide the later project ac vi es, which include the development of a formal ICMConOps, System Requirements (SyRS), and an Analysis, Modeling and Simula on (AMS) Plan for an ICM solu on inthe I-10 study area. It is intended that, based on the results and outputs of this grant, there will be a subsequenteffort to iden fy funding and move forward with design and implementa on of the proposed ICM project for the I-10study area.

IN

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234.1 INTEGRATED CORRIDOR MANAGEMENT HIGHLIGHTS

ICM: ICM HIGHLIGHTS

SR101L ICM Program Fully Opera onalThe ADOT Traffic Opera ons Center (TOC), Department of Public Safety (DPS), MCDOT TMC, Sco sdale TrafficManagement Center, Arizona Local Emergency Response Team (ALERT), REACT, Salt River Pima Maricopa IndianCommunity and MAG jointly developed an ICM Program for the SR101L corridor in Sco sdale. The plan is in fullopera on and has assisted agencies in managing non-recurring conges on events as well as construc on detoursof the SR101L widening/HOV lane project. The ICM plan includes traffic management protocols between opera ngand responding agencies involved in freeway detour of traffic and specific alternate rou ng op ons through thearterial network of the City of Sco sdale. This plan uses a strategic combina on of Sco sdale arterial signal andinfrastructure control, ADOT freeway DMS messaging, ALERT freeway traffic control support, REACT arterial trafficcontrol support and other responding services. New plans are being developed in 2016 for SR101L through Phoenixand through the West Valley ci es.

Arterial Signal Timing Plans Developed for Major Freeway ClosuresI-10 in PhoenixA er five years of working with MAG and partner agencies, including ADOT and MCDOT, the City of Phoenix willcomplete the design for the I-10 closure diversion rou ng in early 2016 and will be prepared to implement thesignal plans for the 12 scenarios developed. Formal agreements between MCDOT and ADOT and between ADOTand the City of Phoenix are complete. An agreement between MCDOT and the City of Phoenix is in development toallow MCDOT to provide a er-hours support during events when vehicles are detoured onto Phoenix arterials. Thiswill allow MCDOT and REACT to implement pre-approved ming plans from the MCDOT TMC to the Phoenix signalsystem.

US-60 in TempeThe US-60 Supers on Freeway is a vital east-west corridor that provides access to the City of Tempe and the EastValley. Traffic incidents, especially those resul ng in a complete direc onal closure of the US-60 can disrupt trafficflow on the freeway as well as on adjacentsurface streets that receive detour traffic.There are two parallel arterials that areimpacted by such events on US-60 – BaselineRoad, south of US-60, and Southern Avenue,north of US-60. Either arterial may be used as a“bypass corridor” when there is heavy trafficconges on on US-60.

The project assisted the City in developing anincident diversion strategy and signal mingplans for Baseline Road and Southern Avenue.Two freeway closure loca ons, one in eachpeak period direc on, were chosen for theanalysis. The MAG DynusT model was used toiden fy the appropriate detour paths andrela ve magnitude of diversion in the twodiversion scenarios. This helped guide thedevelopment of reassigned traffic volumes forSynchro ming plans along the detour routes.

24

Arizona Holds Regional Traffic Incident Management SummitMul disciplinary leaders engagedin Traffic Incident Management(TIM) talked about ways tostrengthen collabora on in theSouthwest at a summit onDecember 9—10, 2015 inPhoenix, Arizona. Discussionsincluded linking traffic incidentmanagement with safety,training, policies, procedures,performance measures, localchallenges and the future oftraffic incident management.ADOT, AZ DPS and MCDOThosted the summit in partnershipwith the Arizona Council forTransporta on Innova on, Na onal Opera ons Center of Excellence and FHWA.

Led by the DPS, the AZTech TIM Coali on was established in 2010 as a mul -disciplinary traffic incident managementpartnership including state and local police, fire agencies, state and local transporta on agencies, metropolitanplanning offices and towing companies in the Phoenix metropolitan region. The purpose of the TIM Coali on is toshare ideas, lessons learned, best prac ces and knowledge to foster regional incident management.

www.aztech.org/TIM

In October 2010, DPS began collec ng key data elements to measure TIM performance. DPS found posi ve resultsrelated to the me for clearingblockages and removing incidentsfrom the roadway. The TIM Coali onhas partnered with DPS in providingincident management trainingcourses to all first respondersthroughout the State.

Total CrashesThe ADOT Motor Vehicle Division(MVD) tracks crash rates on a yearlybasis and publishes this informa onwithin the annual Arizona CrashFacts report. Since 2012 the annualcrash rates have increased statewideby almost 6%.

SECTION 5INCIDENT MANAGEMENT

IN

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INCIDENT MANAGEMENT—2015


Total Statewide Crashes

25

First Year Evalua on Results from the Co-loca on of DPS Officers atthe ADOT TOCThe average me taken to clear crash sites onMaricopa County freeways has been reduced bynearly an hour over the past year, even as theregion experiences more crashes. The drama creduc on in clearance mes is a ributed to adecision to locate DPS troopers at the ADOTTOC.

Placing DPS troopers at the TOC began inOctober 2014 as a result of a collabora veeffort among ADOT, DPS, FHWA, and MAG.MAG and ADOT are jointly funding a three-yearpilot project to locate troopers at the TOC. TheTOC uses informa on from a variety of sourcesto monitor traffic flow, including more than 200traffic cameras along the freeway system.

The three year pilot project began with three months of staff training, which became fully opera onal in January2015. All crash clearance data is gathered using the DPS electronic repor ng system, TraCS. Evalua on of theprogram’s first year compared performance data from January through September of 2014 with data from 2015.The results provided in the graph show that roadway clearance me was reduced by 54 minutes and incidentdura on as a whole was reduced by 9 minutes. Despite a 23% increase in the number of freeway crashes, the meto clear crashes was reduced by an average of 63%. Each valuable minute saved results in quan fiable savings asreported using the MAG modelingprogram DynusT (the RegionalTraffic Simula on Model) asfollows:

» Traffic delay experienced bytravelers in 2015 wasreduced by nearly 8.4million vehicle-hours(during incidents)

» Equivalent to $165 millionin savings

» Does not include poten alsavings from secondarycrashes reduced

» Benefit : Cost for DPS at theTOC Pilot Program in Year 1= 368 : 1

5.1 INCIDENT MANAGEMENT HIGHLIGHTS

INCIDENT MANAGEMENT: INCIDENT MANAGEMENT INDICATORS

All Injury and Fatal Crashes

26

ADOT Level 1 IncidentsLevel 1 incidents are termed “unplannedevents” and include events such as a fullclosure that occurs in one or more direc ons oftravel, a fatality, an event involving HazardousMaterials (HAZMAT), a school bus crashresul ng in one or more injured children, or anincident involving an ADOT employee resul ngin an injury or fatality.

REACTThe MCDOT RegionalEmergency Ac on Coordina ngTeam (REACT) is the region’sarterial incident responseteam. Besides responding toincidents on MCDOT roads, theteam also responds to arterialincidents in six otherjurisdic ons through establishedInter-Governmental Agreements(IGA). REACT con nues to play alarger role in arterial trafficincident management in theregion as seen by the number ofresponses byjurisdic on andcallouts by year. In2014 and 2015, REACTcon nued to exceedtheir goal ofresponding to 99% ofincident calls within 30minutes for a distance20 miles or less.

5.2 INCIDENT MANAGEMENT INDICATORS

INCIDENT MANAGEMENT: INCIDENT MANAGEMENT INDICATORS

REACT Callouts Calendar Years 2001—2015

Total Level 1 Incidents Per Year

Arterial Traffic Incident Management Responses by Jurisdic on(Calendar Years 2013 and 2015)

27

2015 Media andTransporta on ForumAZTech hosted the 2015 Media andTransporta on Forum on September10th, 2015. This forum drew anoutstanding cross-sec on of a endeesfrom local media outlets, state and localagencies, and law enforcement. Therewas strong support from the Execu velevels at FHWA, ADOT, Arizona DPS, andMCDOT. Several agencies had publicinforma on officers in a endance, andlocal media representa ves includedtraffic reporters and sta on producers.In all, there were more than 100a endees. The 2015 forum saw a focuson distracted driving,the need to reducedistrac ons for driversand the importance ofsocial media for trafficalerts. Media partnersappreciate howagencies haveembraced tools likeTwi er for issuing no ces about incidents and crashes; transporta on agencies recognize the value and reach of mediain helping to re-Tweet important agency alerts. Media partners also noted the value of the visual image and would liketo receive more informa on, including CCTV screen shots, on arterial road condi ons. It was agreed that a collabora veeffort is needed in the future to educate the public on new ini a ves such as ATM and ICM and how agencies are usingthese new tools to improve safety and mobility on the region’s transporta on network.

511 Phone System UpgradedIn 2014, ADOT upgraded its 511 informa on phone line to allow more callers to receive emergency informa onsimultaneously. Before the upgrade, ADOT had a maximum of 96 available phone lines for callers to get informa onabout emergency road condi ons. Through an arrangement with CenturyLink, ADOT now has access to a cache of phonelines whenever they are needed, ensuring that all callers get the recorded informa on they need when demand isheavy. That was proven successful in September 2014 when a huge storm dumped inches of rain on the Phoenixmetropolitan area, resul ng in flooding. During that crisis, no callers were dropped and everyone who called 511 foundthe roadway informa on they needed.

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Social Media No fica onsTransporta on Departments and Public Safety Departments are using more email alerts and various social mediaoutlets to get traveler informa on out to the public. Looking specifically at Twi er usage, both the number of Twi erpos ngs rising on a week-to-week basis and the number of Twi er followers are concurrently rising. Just since Januaryof 2012, the number of Twi er followers on the accounts listed in the table below have risen almost 40%. Twi erfollows in the region have increased 120% per year since 2013.

Since 2012, ADOT public informa on officers located at the TOC have communicated daily with the media and thepublic via Twi er (@ArizonaDOT). The Twi er account, ac ve 20 hours per day, every day, allows ADOT to haveimmediate communica ons to the media and the public about such issues as road closures, crashes and recommendedalternate routes. During 2015:

» ADOT increased the number of followers by about 80 percent, from about 50,000 at the beginning of the year tomore than 90,000; this is equivalent to more than 111 new followers per day. As of Feb. 24, 2016, @ArizonaDOThad 99,343 followers, which is an increase of 85,000 (542 percent) since September 2012. ADOT has more thanfour mes the number of followers (not shown in the graph below) than any other agency in the region. ADOThas the second-largest number of followers among state DOTs with single Twi er accounts, behind Washingtonstate.

» ADOT tweets were viewed more than 109.2 million mes either directly by ADOT followers or by those whoreceived retweets of ADOT messages. That averages 9.1 million impressions per month or 1,100 views perfollower, which is 17 mes larger than the popula on of Arizona.

» Twi er users made 914,000 visits to the @ArizonaDOT home page, an average of 76,225 per month.

» ADOT was men oned in others’ tweets 24,605 mes, about 2,050 per month.

» ADOT distributed 25,512 tweets in 2015, about 2,126 per month.

6.1 NOTIFICATION OF TRAVELER INFORMATION

TRAVELER INFORMATION: REGIONAL TRAVELER INFORMATION

Agency Twi er Followers

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2015 Super Bowl Was a SuccessThe planning and execu on of traffic opera ons for the Super Bowlwas a major success with respect to regional opera ons andcollabora on between agencies. With mul ple agencies involved inevents during the week prior to the game, planning and real- meexecu on of Super Bowl traffic management required coordina onand coopera on led by the City of Glendale in partnership with ADOT, MCDOT, and the City of Phoenix. The eventspurred the need to develop improved coordina on processes to provide safe and efficient travel for visitors andresidents during the event. Agencies also collaborated on video sharing capabili es through the MAG RegionalCommunity Network (RCN) system to provide na onal security and NFL stakeholders with the ability to monitor keyareas in real- me.

ADOT TOC personnel were at the Glendale TMC to help manage the Loop 101 and I-10 freeways with their freeway DMSmessages and as well as with direc ng and re-direc ng traffic to appropriate exits on the Loop 101. ADOT helpediden fy appropriate and best routes for the teams to get to the stadium. ADOT ALERT and DPS were also on site to helpwith any traffic diversion needed and to clear incidents on the freeway. MCDOT REACT was on-site to help with anynecessary re-direc ng of traffic on the surface streets and implement closures as needed. The City of Glendale workedwith ADOT, MCDOT and the City of Phoenix to develop signal ming plans for special events that could be used forfuture events as well.

While the Super Bowl was a single event, the collabora on efforts opened the way for improved communica onsbetween agencies and an ability to work together that goes far beyond the meframe of the SuperBowl; it has set the stage for more posi ve, regional opera ons in the future.

2016 College Football Playoff Na onal ChampionshipThe Valley hosted college football’s second na onal championship game to culminate the 2015-2016season on January 11th, 2016 at the University of Phoenix Stadium in Glendale. The ADOT TOCpersonnel were again at the Glendale TMC and MCDOT REACT teams monitored traffic ingress and egress for the game.

Prepara ons for events in downtown Phoenix related to the Super Bowl brought numerous Phoenix City Divisionstogether to plan and implement protocols and procedures collabora vely to provide a safe, fes ve, and invi ngenvironment for the mul tude of fans a ending the events held downtown. Events included concerts, the NFLexperience held at the Conven on Center, and sponsor ac vi es held in mul ple loca ons downtown. Because of theelevated security concerns related to a premier event and the involvement of Federal Agencies, many firsts occurredwith the high spirit of coopera on exhibited by all agencies involved. All involved City Divisions including the Police, Fire,Emergency Medical Service, Solid Waste, Public Works, Street Transporta on Department, Valley Metro and PublicTransit manned the Phoenix Incident Management Team (IMT) housed at the Emergency Opera ons Center (EOC). Asthe EOC had connec ons to regional partners, the EOC also served as the Mul -Agency Coordina on Center (MACC) forall events held throughout the Valley and was given direct access to the CCTV’s used by the Street Transporta onDepartment to monitor traffic condi ons. The regional interconnect through the RCN provided all agencies both in theMACC and the IMT camera images throughout the valley including Sco sdale cameras used for the PGA Tour, Glendale’sfor use at the Stadium, and Phoenix’s used to cover downtown ac vi es. Post event reviews by both NFL officials, andthe par cipa ng agencies indicated that the events were well managed, issues were dealt with quickly and efficiently,and clearly raised the bar for the next sites of such events.

SPECIAL EVENT MANAGEMENT

S PE C IA L E VE NT S—2015

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Major Light Rail Projects Completed in Mesa and PhoenixMesa Extension to Mesa DriveIn August 2015, 3.1 miles of light rail wasextended through downtown Mesa to MesaDrive. It consists of four sta ons and a park-and-ride, which added approximately 5,000new riders and a racted addi onaldevelopment to downtown Mesa. Theproject began construc on in summer of2012 and ul mately came in on budget andahead of schedule.

Northwest Phase I Light Rail Phoenix ExtensionConstruc on of the 3.2-mile extension began in January 2013 and was recently opened on March 19, 2016. Thisextends the light rail north on 19th Avenue to Dunlap Avenue and plans to serve 5,000 riders per day. In 2012, theproject received approval to move ahead u lizing capital funds from the countywide Proposi on 400 transit salestax, as well as funds from Phoenix’s Transit 2000. Phoenix is responsible for the opera ons costs of light rail servicethat travels through the City. The project included an updated streetscape with wider sidewalks and new landscapingbetween Montebello and Dunlap Avenues. Construc on of the extension also included the replacement ofunderground City infrastructure. This extension will con nue with Northwest Phase II to Metrocenter Mall area,which will soon be moved forward with the passage of Phoenix’s Transporta on 2050.

As part of the Northwest Extension of Light Rail Transit, the Phoenix Street Transporta on Department took a muchmore ac ve role in managing the day-to-day flow of traffic through the work zone along 19th Avenue from just southof Bethany Home Road to just north of Dunlap Road. CCTV cameras were installed at the five major intersec ons sothat the Phoenix TMC could monitor traffic condi ons.Temporary video detec on cameras were installed at allsignalized intersec ons in the work zone so that the signal

mings could be adjusted on demand. All the video detec oncamera images and controls were brought back to the PhoenixTMC so that the detec on zones could be adjusted by TMCstaff every me the lanes were re-assigned with temporarytraffic control devices. Similarly, signal heads at exis ngintersec ons were moved to span wires and temporaryportable pole bases with poles were constructed to allowcrews to shi signal heads by simply sliding the signal heads onthe span or moving the temporary pole and base to a newloca on. This allowed the contractor to maintain an fast paceand open the project on budget and ahead of schedule.

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Bus ScheduleAdherenceValley Metro tracksschedule adherence as aperformance measure toprovide quality on- meservice to the travelingpublic. As shown in thegraph, bus scheduleadherence has maintainedan average above 90%since 2007. Light railschedule adherence hassustained an average above92% since 2009.

Valley MetroRidershipValley Metro’s ridership istracked on a yearly basisfor both bus routes andlight rail and are publishedon Valley Metro’s website.As shown in the graph tothe right, rail ridership hasmaintained an average of14 million riders annuallyover the past four years.

As shown in the secondgraph to the right, ridershiptrends on light rail haveslightly increased sinceAugust 2015.

8.1 TRANSIT INDICATORS

TRANSIT: TRANSIT INDICATORS

Valley Metro Total Ridership

Valley Metro Total Ridership

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Valley MetroWeb PageUsageValley Metro tracks thenumber of page viewson a monthly basis andhas seen an increase inweb page views by 34%from 2012 to 2015.

Express RouteUsageThe Express bus routes saw apeak usage in 2012 and has sinceslightly decreased over the years.The two LINK services in the eastvalley have remained fairlysteady since 2012.

BikeShare ProgramsPhoenix plans on expanding their BikeShare Program thatuses GRID “smart bikes”. These are rentable green bikes atstrategic ren ng loca ons along the Central Phoenix corridorand around downtown.

The bike sharing program that the City of Phoenix endorseswill soon be expanding to other Arizona ci es. Grid BikeShare has plans to double its fleet of bikes around Phoenixand stretch its reach to surrounding communi es. The bikesharing program is meant to operate as an extension of thelight rail system with rental hubs sta oned at or near moststa ons.

8.1 TRANSIT INDICATORS

TRANSIT: TRANSIT INDICATORS

Valley Metro Website Page Views (2012-2015)

Valley Metro Express Route/LINK Ridership

33 WHAT’S NEXT?

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This Region and the AZTech Partnership have made some significant traffic opera ons investments and some impressivestrides in advancing traffic management and opera onal strategies. Emerging issues and expecta ons for the AZTechpartnership in the coming years include the following:

Bell Road and Grand Avenue Interchange WorkTo improve conges on at the busy Bell Road intersec on, ADOT will construct a new Bell Road bridge over US 60 (GrandAvenue) and the adjacent railroad tracks. The bridge will replace the current ground-level intersec on. With this newinterchange, through traffic on Grand Avenue will no longer stop at Bell Road. Instead, the two roadways will beconnected via new on- and off-ramps constructed within the Grand Avenue median. A full closure of Bell Road will be inplace for a dura on of 6 and 8 months. The City of Surprise, City of Peoria, MCDOT, and MAG have been workingtogether to provide redundant communica ons for sharing traffic signal ming plans and CCTV camera images duringthe interchange work.

Travel Times on the 7’s in PhoenixIn early 2016, the City of Phoenix will adver se a construc on project that will place into service a first of its kind travel

me project using HYBRID DMS to post travel mes for the motoring public on the two most heavily traveled northsouth arterials, 7th Avenue and 7th Street. Travel mes will be posted in well-known color schemes, (green, yellow, red,and burgundy) so that the me posted reflects the expected condi on encountered. A unique feature of the project willbe the pos ng travel mes for alternate routes, including parallel arterials or parallel freeways to the samedes na ons. This will be accomplished by fusing data within RADS from various sources, including Wi-Fi ARID devices.

ICM Expansion in the RegionTwo MAG TSOP projects are in the works for early 2016 to coordinate freeway and arterial signal interfaces. One projectis on the US-60 in Gilbert/Mesa and the other is on I-17 along Indian School Road and Camelback Road .

2017 NCAA Final Four Men’s Basketball Tournament Coming to TownThe University of Phoenix Stadium is in the middle of hos ng three na onal spor ng events over a three-year span. Thistournament is an cipated to require mul -agency coordina on leveraging lessons learned from past events.

SECTION 9

34 AZTECH PARTNER AGENCIES


WHAT’S NEXT—2015

Arizona Department of Public Safety

Arizona Department of Transporta on

Arizona Division of Emergency Management

Arizona State University

University of Arizona

City of Avondale

City of Chandler

City of Glendale

City of Goodyear

City of Mesa

City of Peoria

City of Phoenix

City of Sco sdale

City of Surprise

City of Tempe

Town of Fountain Hills

Town of Gilbert

Town of Paradise Valley

Town of Queen Creek

Federal Highway Administra on

Maricopa Associa on of Governments

Maricopa County Department of EmergencyManagement

Maricopa County Department ofTransporta on

Maricopa County Sheriff’s Office

Phoenix Sky Harbor Interna onal Airport

Valley Metro

Phoenix Fire Department

Private Partners

aztech traffic management and operations … · partners have collaborated to develop the 2015...

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