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RECORDS MANAGEMENT © Thomson/South-Western CHAPTER 6 Slide 1

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Page 1: baim_ch06

RECORDS MANAGEMENT © Thomson/South-Western

CHAPTER 6

Slide 1

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RECORDS MANAGEMENT © Thomson/South-Western

CHAPTER 6

Slide 2

Alphabetic Records Management

Alphabetic Records Management—a method of storing and arranging records according to letters of the alphabet

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Terms

Records management—the systematic control of all records from their creation, or receipt, through their processing, distribution, organization, storage, and retrieval to their ultimate disposition

Storage—placement of records, on a shelf, or in a file drawer

Continued on next slide

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Terms

Storage method—a systematic way of storing records according to an alphabetic, subject, numeric, geographic, or chronologic plan

Storage procedures—a series of steps for the orderly arrangement of records as required by a specific storage method or system

Continued from previous slide

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Storage Equipment

Storage equipment commonly used for paper records Vertical file cabinets Lateral file cabinets Shelf files Mobile shelving

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Storage Capacity

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Comparison of Floor Space (does not include aisle space)

Vertical file Lateral file Shelf files

Floor space 2.9 sq. ft 4.5 sq. ft. 3 sq. ft.

Drawer-pull space 2.0 sq. ft 1.0 sq. ft. 0 sq. ft.

Total 4.9 sq ft. 5.5 sq. ft. 3 sq. ft.

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Storage Supplies

Supplies commonly used for paper records Guides Folders OUT indicators Labels Sorters

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Guides

A guide is a rigid divider used to identify a section in a file an to facilitate reference to a particular location. Primary guide identifies a main file section Special guide identifies an individual,

company, or subject

Continued on next slide

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Examples of Guides

Continued from previous slide

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Folder

Folders are containers used to hold and protect records. A general folder holds records to and

from correspondents with a small volume of records.

A individual folder holds records for an individual correspondent.

A special folder follows a special guide.

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Folder Cuts and Tab Positions

File Drawer

Open-Shelf Files

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OUT Indicator

Control device showing the location of borrowed records OUT guide or sheet replaces a borrowed

record OUT folder replaces a borrowed folder

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Storage Supplies

Label—device containing the name of the contents of a folder, drawer, or container

Caption—a title, heading, or description of a record(s) printed on a label

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Selection Considerations

Type and volume of records Degree of required protection of

records Efficiency and ease of use of

equipment and systems Space considerations Cost

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Alphabetic System Advantages

System does not require an index. All records for correspondent names that

begin with numbers written as digits are filed before all alphabetic names.

The alphabetic dictionary (A to Z) order of arrangement is simple to understand.

Storage is easy if standard procedures are followed.

Continued on next slide

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Alphabetic System Advantages

Misfiles are easily checked by examining alphabetic sequence.

The direct access feature can save time and, thus, reduce costs of operation.

Related records from one name, either a company or an individual, are grouped together.

Continued from previous slide

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Alphabetic System Disadvantages

Misfiling is prevalent if rules for alphabetic storage are not established and followed.

Similar names may cause confusion, especially when spellings are not precise.

Transposition of some letters of the alphabet is easy, causing filing sequence to be out of order.

Filing under the wrong name can result in lost records.

Continued on next slide

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Alphabetic System Disadvantages

Names on folders are seen instantly by anyone who happens to glance at an open storage container. Consequently, confidential or classified records are not secure.

Related records with different correspondent names are filed in more than one place.

Continued from previous slide

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Alphabetic System Design

Considerations Total volume of records to be stored Number of records in each alphabetic

section Expected activity (use) of the files Length of time records are to be kept Efficiency of the filing personnel Time and resources available for training

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Color

Color enhances the effectiveness of a records storage system Color coding is the use of color as an

identifying aid in a filing system Color accenting is the consistent use of

different colors for different supplies in the storage system

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Storage ProceduresInspect Check for release mark

Index Read content to determine filing segment

Code Mark filing units on record

Cross-Reference Indicate record location under alternate filing segments

Sort Arrange records alphabetically by filing segment

Store Place record in appropriate folder

Retrieve Locate record by filing segment

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Tips for Indexing

On incoming correspondence, the name for storage purposes is usually in the letterhead

On an outgoing letter, the most important name is usually in the letter address

When both the company and the name of the individual are shown, use the company name

On a personal letter, the writer’s name usually should be used for storage

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Coded Letter

Release Mark

Letterhead on incoming document coded for storage

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Tickler File

A date-sequenced file Provides reminders that specific action

must be taken on specific dates

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Misfiled and Lost Records

Result from improper indexing, coding, and storage of records

Often delay or affect the work of employees

Reduce an organization’s effectiveness in serving customers