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    Case study

    BAJAJ AUTO

    LIMITED

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    MAXIMUS

    ABHISHEK SINGH 1201

    MONIL GANDHI 1210

    PUNIT PATEL 1220 MAULIK BRAHMBHATT 1230

    JATIN GOHIL 1233

    AMAN HEGDE 1235

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    MAIN AREA OF CONCERNED

    Declination in domestic market of two and

    three wheelers by 11% per annum.

    Faced increasing competition from themajor Japanese two-wheelers

    manufacturers.

    Strategy to protect both BALS dominant

    share of Indian market and permit exports

    to rise 15% of total sales by 1998.

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    BAJAJ AUTO LTD.

    Started by Jamanalal Bajaj in late 40s.

    Imported scooters and three wheelersfrom Piaggio (Italian manufacturer of

    Vespa brand).

    In 1961, BAL started manufacturing

    scooters at Akurdi near Pune

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    BAJAJ AUTO LTD.

    In 1975, BAL established a manufacturing

    joint venture with the state Government of

    Maharashtra. In 1980s their goal is to increase product

    demand and build both volume and market

    share.

    In 1984 BAL entered in motorcycle and

    moped segments by collaborating with

    Kawasaki.

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    BAL business strategys

    objectives1. Keeping cost and prices low

    2. Improving product quality

    3. Focusing on two and three wheelervehicles

    4. Striving for economies of scale

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    PRODUCTS

    In 1993 BAL manufactured 12 different

    models-

    5 scooter models like Chetak, Super,Stride etc.

    3 motorcycle models:M80, Kawasaki RTZ

    &4S

    1 Moped model: Sunny

    3 Three-wheelers models: Auto-rickshaw

    & goods carrier

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    MANUFACTURING

    Producing over 3000 vehicles a day

    In 1993 Manufactures worlds lowest cost

    two wheelers model.

    PLANT WORKER PRODUCTS

    Akurdi 5800 4 Scooter model,

    M-80 motorcycle,

    F-E Auto

    Waluj 4800 3 scooter model,

    KB-100, 4S bike,

    R-E Auto

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    MARKET SEGMENTATION

    Scooter: for family man, aged between 27

    and 38 years, to transports whole family.

    Brand name, word-of-mouthrecommendation, low maintenance and

    mileage were the main concern for this

    kind of customers.

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    Motorcycle: Young single men, aged

    between 21-30 years.

    Customer concerned with mileage,product durability, power and style.

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    Moped: appealed to a broader customer

    segment due to low price.

    Targeted mainly to women and teenager,

    who looked for style and trendy features.

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    COMPETITORS

    The best of the world are here and theyre

    here to stay.

    Only competitors manufacturing a fullrange of two-wheelers and three wheelers

    products.

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    1. Kinetic Honda:

    Manufactured for scooters and mopeds

    Had collaborations with Honda formotorcycles.

    Market share (scooter)-14% in 1992.

    Introduced Electric starter but was 15%costlier than BAL

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    1993, Honda increases its equity in Kinetic

    to 51% and aimed to become number one

    in Indian two-wheelers market.

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    2. Hero Honda:

    Manufactured both motorcycles and

    Moped. Market leader in 1992 with share of 33%

    in motorcycles segment.

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    3. LML Vespa:

    Manufactured only scooters in

    collaboration with Piaggio. Market share- 11%

    4. ESCORTS:

    Manufactured motorcycles incollaboration with Yamaha

    Market share- 26%

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    5. TVS:

    Manufactured mopeds and motorcycles

    in collaboration with Suzuki Market share (motorcycle)- 8%

    Market share (moped)- 31%

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    BALS MARKETING STRATEGY

    In 1980s capacity constraints were lifted and

    marketing dept. evolved.

    Marketing dept. objectives:

    1.To increase annual sales to 1 million units

    2.Retaining at least 50% domestic market

    share

    3.Maintain share leadership in a two and three

    wheelers segments

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    DISTRIBUTION AND SALES

    In 1993, 330 exclusive dealers were their

    across the country.

    Distribution system was computerized with30% dealers connected by modern link.

    Pricing strategy: readily available parts

    anywhere at reasonable prices.

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    THREE-WHEELER GLOBAL MARKET

    SHARE

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    TWO-WHEELER GLOBAL

    MARKET SHARE

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    ADVERTISING &

    PROMOTIONS Advertising expenditure: 1990-1991: 54 million

    1991-1992: 110 million 45% in TV & press advertising each.

    10% in magazines and radio commercials.

    Aim was to maintain brand awareness andpreference, and new products.

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    Planned new marketing campaigns

    1st to companies, offering discounts for

    groups of employees 2nd to small business for transport

    requirements.

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    PRICING

    The Bajaj M-80 was priced at 50% of

    comparable Japanese motorcycles.

    Because of the more features Sunny was

    priced slightly higher.

    Because of the BALs profits from scooters

    and three-wheelers, the other products

    were priced lower to retain market share.

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    EXPORTS

    In 1992, Bangladesh and Sri Lanka remain

    BALs major export markets for three-wheeler.

    Market share of 90% and 95% respectively in

    above countries.

    Between 1976 and 1982, over 60,000 units of

    CKD scooters and over 14,000 units of CKD

    three-wheelers were exported to Indonesia.

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    80,000 of CKD Bajaj Chetak scooters

    were exported to Taiwan.

    BAL earned technical know-how fees for

    helping both the licensees establish their

    assembly plants.

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    RECOMMENDATION

    Give high profit margin to dealers compared

    to competitor.

    Joint venture with overseas dealer to

    increase foreign market share.

    Increase work-station which would reduce

    the cycle time for a new model.

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    Increase expenditure on R&D.

    Skilled R&D personnel.

    IN Europe, under 50cc vehicle was thelargest market. So, need to focus at this

    point.

    Schemes for the new buyers likeinsurance, gifts.

    Launch new generation bikes with stylish

    look, greater mileage

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