balanced score card y hoshin kanri

Upload: miguel-angel-venancio-romero

Post on 02-Mar-2018

213 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/26/2019 Balanced Score Card y Hoshin Kanri

    1/57

    Balanced Scorecard y HoshinKanri

  • 7/26/2019 Balanced Score Card y Hoshin Kanri

    2/57

    UNIVERSIDAD RICARDO PALMA

    FACULTAD DE INGENIERA

    ESCUELA DE INGENIERA INDUSTRIAL

    Hoshin Kanri y Baan!"# S!or"Car#$

    CURSO% A#&inis'ra!i(n

    DOCENTE% Is&a" Cr)* So+"ro

    INTEGRANTES%A!os'a R,os- ."ssi!a Ro!,o

    Oi+ar"s Da&as- Aron Enri/)"

    V"nan!io Ro&"ro- Mi0)" 1n0"

    2a3a'a S"/)"iros- A"4an#"r H5!'or

    67 No+i"&8r" #" 9:67

  • 7/26/2019 Balanced Score Card y Hoshin Kanri

    3/57

    NDICE

    Dedicatoria;;;;;;;;;;;;;;;;;;;;;;;;;

  • 7/26/2019 Balanced Score Card y Hoshin Kanri

    4/57

    6:< Para /)5 sir+" " Hoshin " Hoshin Kanri ;;;;;;;;;;;

  • 7/26/2019 Balanced Score Card y Hoshin Kanri

    5/57

    1

    DEDICATORIA

    Pri&"ro /)" 'o#o- n)"s'ros a0ra#"!i&i"n'os a n)"s'ras a&iias- /)" !on a&orosa

    3a!i"n!ia y "n'r"0a in!on#i!iona nos han #a#o s) a3oyo- nos han a!o&3a>a#o

    "n!a#a "'a3a #" n)"s'ras +i#as- so3or'an#o a &on'a>a r)sa /)" han si#o +arias

    #" as "43"ri"n!ias +i+i#asJ as !)a"s nos han #a#o as h"rra&i"n'as &=s )"r'"s

    a ni+" &ora- 5'i!o y "s3iri')ao 9::6- " &o#"o r"!o0" " in!or3ora #os +aria8"s

    i&3or'an'"s- " ain"a&i"n'o or0ani*a'i+o y a asi0na!i(n #" r"!)rsos- !o&o

    ""&"n'os !a+" 3ara as"0)rar )na !orr"!'a i&3an'a!i(n "s'ra'50i!aa a &"r!a#o #" /)" as #"!ision"s

    a 'o&ars" "n " &"#iano y ar0o 3a*o si0)"n )n o8"'i+o

    #"ini#oo a !or'o 3a*o- #,a a #,a y "n o!asion"s "n'i"&3o r"a< En !on'ra3osi!i(n a )na a)'o3sia- "s'os "/)i+a"n a )n an=isis

    #" san0r" /)" #"'"!'a o /)" o!)rr" 3ara &"#i!ar #" in&"#ia'oo,as

    Bri#0"s'on" Tir"- Toyo'a- Ko&a's)- Ma'sishi'a y Ni33on D"nso

    E '"r&ino Hoshin \ Kanri s" a!"3'( "4'"nsa&"n'" "n .a3(n a &"#ia#os

    #" os a>os :< A ina"s #" os a>os s"'"n'a a "43"ri"n!ia a!)&)a#a "n

    a in#)s'ria ha8,a si#o #"s'ia#a "n )na or&a!i(n #" os 3rin!i3ios y

    a3ar"!i"ron os 3ri&"ros i8ros "n " '"&a< D)ran'" os a>os : " !on!"3'o

    s" sa'o a os Es'a#os Uni#os- H"]"'' Pa!ar#- Pro!'"r ^ Ga&8"- Fori#aPo]"r ^ Li0'h- In'" y ["ro4- !o&"n*aron a i&3"&"n'ar s)s 3ro3ias

    +"rsion"s #" Hoshin anrio an'"riorJ os 8)"no r"s)'a#os y as

    #"i!i"n!ias "n " #"s"&3">o #"8"n s"r !onsi#"ra#o !o&o )na

    r""r"n!ia 3ara a as3ira!ion"s #" a>o si0)i"n'"