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    MINOR PROJECT REPORT

    ON: FINANCIAL ANALYSIS OF TWOWHEELERS (BAJAJ AUTO VS HERO

    HONDA)

    Department of Business Administration

    Maharaja Surajmal Institute

    Submitted By:Submitted To:

    Ms.Vandana DeswalBani SinghBBA (Banking & Insurance)Semester III

    Roll No: 02621201809

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    CERTIFICATE

    This is to certify that the project work entitled BAJAJ Vs. HERO HONDA is

    a bona fide project carried out by Bani Singh, BBA(B&I) student, Maharaja

    Surajmal Institute (GGSIPU) in Delhi for the fulfillment of the requirements

    of the BBA program and the project work has not formed the basis for the

    award previously for any degree, diploma or any other similarities.

    Date:Signature

    (Project Guide)

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    ACKNOWLEDGEMENT

    The research on Comparative Study between Bajaj and Hero Honda has been given

    to me as part of the curriculum in Bachelors Business Administration (banking &

    insurance)

    I have tried my best to present this information as clearly as possible using basic terms

    that I hope will be comprehended by the widest spectrum of researchers, analysts and

    students for further studies.

    I have completed this study under the able guidance and supervision of Prof. I will be

    failed in my duty if I do not acknowledge the esteemed scholarly guidance, assistance

    and knowledge. I have received from them towards fruitful and timely completion of this

    work.Mere acknowledgement may not redeem the debt I owe to my parents for their

    direct/indirect support during the entire course of this project.

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    Table of contents

    CHAPTER NO.

    CHAPTER NAME

    Chapter 1 Introduction1.1 Objectives1.2 Research Methodology1.3 Limitations

    Chapter 2 Corporate Overview2.1 Companys History2.2 Profile2.3 Key Persons2.4 Timeline Of Releases2.5 Marketing Strategies2.6 SWOT Analysis

    Chapter 3 Analysis and Interpretation

    Chapter 4 Conclusions and Recommendation

    Bibliography

    Questionnaire

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    CHAPTER 1

    INTRODUCTION

    INTRODUCTION

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    This project is an attempt to give draw out a comparison between Bajaj Auto Ltd & Hero

    Honda.

    It aims to know perception of consumers regarding bikes, & factors influencing their

    choice.

    It throws light on the following:-

    1. In 1 st Chapter you will find the Objectives, Research Methodology and

    Limitations of the study.

    2. In 2nd chapter you will find an overview of the company profile, history,

    marketing strategies , & SWOT analysis of Bajaj & Hero Honda.

    3. In 3rd Chapter you will find analysis & interpretations on the project report.

    4. In 4 th Chapter you will find conclusion and suggestion on the project.

    5. In the end you will find the various sources I referred for gathering information.

    OUR OBJECTIVES

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    1. To know the market share of Bajaj & Hero Honda.

    2. To know the perception of customers regarding bikes.

    3. To determine the customers satisfaction regarding bikes.

    4. To determine the factors influencing the choice of customers regarding bikes.

    RESEARCH METHODOLOGY

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    It is well known fact that the most important step in marketing research process is to

    define the problem. Choose for investigation because a problem well defined is half

    solved. That was the reason that at most care was taken while defining various

    parameters of the problem. After giving through brain storming session, objectives were

    selected and the set on the base of these objectives. A questionnaire was designed major

    emphasis of which was gathering new ideas or insight so as to determine and bind out

    solution to the problems.

    DATA SOURCE

    Research included gathering both Primary and Secondary data. Primary data is the first

    hand data, which are selected a fresh and thus happen to be original in character. Primary

    Data was crucial to know various customers and past consumer views about bikes and tocalculate the market share of this brand in regards to other brands.

    Secondary data are those which has been collected by some one else and which already

    have been passed through statistical process. Secondary data has been taken from

    internet, newspaper, magazines and companies web sites.

    RESEARCH APPROACH

    The research approach was used survey method which is a widely used method for data

    collection and best suited for descriptive type of research survey includes research

    instrument like questionnaire which can be structured and unstructured. Target

    population is well identified and various methods like personal interviews and telephone

    interviews are employed.

    SAMPLING UNIT

    It gives the target population that will be sampled. This research was carried in New

    Delhi & Ncr. These were 20 respondents.

    DATA COMPLETION AND ANALYSIS

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    After the data has been collected, it was tabulated and findings of the project were

    presented followed by analysis and interpretation to reach certain conclusions.

    SCOPE

    My project was based on the Comparative Study of Bajaj Vs Hero Honda and data

    was taken in New Delhi & Ncr only.

    LIMITATIONS OF RESEARCH STUDY

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    1. Research work was carried out in Delhi & Ncr only the finding may not be

    applicable to the other parts of the country because of social and cultural

    differences.

    2. The sample was collected using connivance-sampling techniques. As such result

    may not give an exact representation of the population.

    3. Shortage of time is also reason for incomprehensiveness.

    4. The views of the people are biased therefore it doesnt reflect true picture.

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    CHAPTER 2

    COMPANY PROFILE

    HISTORY OF BAJAJ

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    COMPANY HISTORY

    The Bajaj Group is amongst the top 10 business houses in India. Its footprint stretches

    over a wide range of industries, spanning automobiles (two-wheelers and three-

    wheelers), home appliances, lighting, iron and steel, insurance, travel and finance.

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    The group's flagship company, Bajaj Auto, is ranked as the world's fourth largest two-

    and three- wheeler manufacturer and the Bajaj brand is well-known across several

    countries in Latin America, Africa, Middle East, South and South East Asia.

    Founded in 1926, at the height of India's movement for independence from the British,

    the group has an illustrious history. The integrity, dedication, resourcefulness and

    determination to succeed which are characteristic of the group today, are often traced

    back to its birth during those days of relentless devotion to a common cause. Jamnalal

    Bajaj, founder of the group, was a close confidant and disciple of Mahatma Gandhi. In

    fact, Gandhiji had adopted him as his son. This close relationship and his deep

    involvement in the independence movement did not leave Jamnalal Bajaj with much timeto spend on his newly launched business venture.

    His son, Kamalnayan Bajaj, then 27, took over the reins of business in 1942. He too was

    close to Gandhiji and it was only after Independence in 1947, that he was able to give his

    full attention to the business. Kamalnayan Bajaj not only consolidated the group, but also

    diversified into various manufacturing activities.

    The present Chairman of the group, Rahul Bajaj, took charge of the business in 1965.

    Under his leadership, the turnover of the Bajaj Auto the flagship company has gone up

    from Rs.72 million to Rs.46.16 billion (USD 936 million), its product portfolio has

    expanded from one to and the brand has found a global market. He is one of India's most

    distinguished business leaders and internationally respected for his business acumen and

    entrepreneurial spirit.

    PROFILE

    Founder Jamnalal Bajaj

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    Year of Establishment 1926

    Industry Automotive - Two & Three Wheelers

    Business Group The Bajaj Group

    Listings & its codes BSE Code: 500490; NSE - Code: BAJAJAUTO

    Presence Distribution network covers 50 countries.Dominant presence in Sri Lanka, Bangladesh, Columbia,Guatemala, Peru, Egypt, Iran and Indonesia.

    Joint Venture Kawasaki Heavy Industries of Japan

    Registered & Head Office AkurdiPune - 411035IndiaTel.: +(91)-(20)-27472851Fax: +(91)-(20)-27473398

    Works

    Akurdi, Pune 411035 Bajaj Nagar, Waluj Aurangabad 431136

    Chakan Industrial Area, Chakan, Pune 411501

    E-mail [email protected]

    Website www.bajajauto.com

    KEY PERSONS

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    http://www.surfindia.com/finance/security-profile/bajaj-auto-finance-limited.htmlmailto:[email protected]://www.bajajauto.com/mailto:[email protected]://www.bajajauto.com/http://www.surfindia.com/finance/security-profile/bajaj-auto-finance-limited.html
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    Board of DirectorsRahul Bajaj ChairmanMadhur Bajaj Vice Chairman & Whole-Time Director Rajiv Bajaj Managing Director

    Sanjiv Bajaj Executive Director D.S. Mehta Whole-Time Director Kantikumar R. Podar Director Shekhar Bajaj Director D.J. Balaji Rao Director J.N. Godrej Director S.H. Khan Director Mrs. Suman Kirloskar Director

    Naresh Chandra Director

    Nanoo Pamnani Director Manish Kejriwal Director P Murari Director

    Niraj Bajaj Director

    Committees of the BoardAudit CommitteeS.H. Khan Chairman

    D.J. Balaji Rao J.N. Godrej

    Naresh Chandra Nanoo Pamnani

    TIMELINE OF RELEASES & ACHIEVMENTS

    2009

    April Bajaj Pulsar 150 & 180 upgrade launched

    January Bajaj XCD 135 DTS-Si launched

    16

    http://www.bajajauto.com/1024/aboutbajaj/rahul.asphttp://www.bajajauto.com/1024/aboutbajaj/madhur.asphttp://www.bajajauto.com/1024/aboutbajaj/rajiv.asphttp://www.bajajauto.com/1024/aboutbajaj/sanjiv.asphttp://www.bajajauto.com/1024/aboutbajaj/dsmehta.asphttp://www.bajajauto.com/1024/aboutbajaj/kantikumar.asphttp://www.bajajauto.com/1024/aboutbajaj/shekhar.asphttp://www.bajajauto.com/1024/aboutbajaj/balajirao.asphttp://www.bajajauto.com/1024/aboutbajaj/jngodrej.asphttp://www.bajajauto.com/1024/aboutbajaj/shkhan.asphttp://www.bajajauto.com/1024/aboutbajaj/suman.asphttp://www.bajajauto.com/1024/aboutbajaj/naresh.asphttp://www.bajajauto.com/1024/aboutbajaj/nanoo.asphttp://www.bajajauto.com/1024/aboutbajaj/manish.asphttp://www.bajajauto.com/1024/aboutbajaj/pmurari.asphttp://www.bajajauto.com/1024/aboutbajaj/niraj.asphttp://www.bajajauto.com/1024/aboutbajaj/shkhan.asphttp://www.bajajauto.com/1024/aboutbajaj/balajirao.asphttp://www.bajajauto.com/1024/aboutbajaj/jngodrej.asphttp://www.bajajauto.com/1024/aboutbajaj/naresh.asphttp://www.bajajauto.com/1024/aboutbajaj/nanoo.asphttp://www.bajajauto.com/1024/aboutbajaj/rahul.asphttp://www.bajajauto.com/1024/aboutbajaj/madhur.asphttp://www.bajajauto.com/1024/aboutbajaj/rajiv.asphttp://www.bajajauto.com/1024/aboutbajaj/sanjiv.asphttp://www.bajajauto.com/1024/aboutbajaj/dsmehta.asphttp://www.bajajauto.com/1024/aboutbajaj/kantikumar.asphttp://www.bajajauto.com/1024/aboutbajaj/shekhar.asphttp://www.bajajauto.com/1024/aboutbajaj/balajirao.asphttp://www.bajajauto.com/1024/aboutbajaj/jngodrej.asphttp://www.bajajauto.com/1024/aboutbajaj/shkhan.asphttp://www.bajajauto.com/1024/aboutbajaj/suman.asphttp://www.bajajauto.com/1024/aboutbajaj/naresh.asphttp://www.bajajauto.com/1024/aboutbajaj/nanoo.asphttp://www.bajajauto.com/1024/aboutbajaj/manish.asphttp://www.bajajauto.com/1024/aboutbajaj/pmurari.asphttp://www.bajajauto.com/1024/aboutbajaj/niraj.asphttp://www.bajajauto.com/1024/aboutbajaj/shkhan.asphttp://www.bajajauto.com/1024/aboutbajaj/balajirao.asphttp://www.bajajauto.com/1024/aboutbajaj/jngodrej.asphttp://www.bajajauto.com/1024/aboutbajaj/naresh.asphttp://www.bajajauto.com/1024/aboutbajaj/nanoo.asp
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    2008

    September Bajaj Platina 125 DTS-Si launched

    August XCD 125 DTS-Si is largest selling 125cc motorcycle

    July Bajaj Discover 135 DTS-i Upgrade Launched.

    June Pulsar 220 bags IMOTY award

    2007

    December RE GDi autorickshaw launched

    September XCD 125 DTS-Si launched

    August DTS-Si engine launched

    July Revamping of Organisational structure

    June Pulsar 220 DTS-Fi launched

    April Bajaj Auto Commissions New Plant at Pantnagar, Uttarakhand

    February 200 cc Pulsar DTS-i launched

    January Bajaj Kristal DTS-i launched

    2006

    April Bajaj Platina launched

    2005

    December Bajaj Discover launched

    June Bajaj Avenger DTS-i launched

    February Bajaj Wave DTS-i launched

    2004

    October Bajaj Discover DTS-i launched

    August New Bajaj Chetak 4 stroke with Wonder Gear launched

    May Bajaj CT100 LaunchedJanuary Bajaj unveils new brand identity, dons new symbol, logo and brandline

    2003

    October Pulsar DTS-i is launched.

    October 107,115 Motorcycles sold in a month.

    July Bajaj Wind 125,The World Bike, is launched in India.

    February Bajaj Auto launched its Caliber115 "Hoodibabaa!" in the executive

    motorcycle segment.

    2001

    November Bajaj Auto launches its latest offering in the premium bike segment 'Pulsar'.January The Eliminator is launched.

    2000 The Bajaj Saffire is introduced.

    1999 Caliber motorcycle notches up 100,000 sales in record time of 12

    months.

    1998 Production commences at Chakan plant.

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    June 7th Kawasaki Bajaj Caliber rolls out of Waluj.

    July 25th Legend, India's first four-stroke scooter rolls out of Akurdi.

    October Spirit launched.

    1997 The Kawasaki Bajaj Boxer and the RE diesel Autorickshaw are

    introduced.

    1995

    November 29 Bajaj Auto is 50.

    Agreements signed with Kubota of Japan for the development of

    diesel engines for three-wheelers and with Tokyo R&D for ungeared

    Scooter and moped development.

    The Bajaj Super Excel is introduced while Bajaj celebrates its ten

    millionth vehicle.

    One million vehicles were produced and sold in this financial year.

    1994 The Bajaj Classic is introduced.

    1991 The Kawasaki Bajaj 4S Champion is introduced.

    1990 The Bajaj Sunny is introduced.

    1986 The Bajaj M-80 and the Kawasaki Bajaj KB100 motorcycles are

    introduced.

    500,000 vehicles produced and sold in a single financial year.

    1985

    November 5 The Waluj plant inaugurated by the erstwhile President of India,

    Shri Giani Zail Singh.Production commences at Waluj, Aurangabad in a record time

    of 16 months.1984

    January 19 Foundation stone laid for the new Plant at Waluj, Aurangabad.1981 The Bajaj M-50 is introduced.1977 The Rear Engine Autorickshaw is introduced.

    Bajaj Auto achieves production and sales of 100,000 vehicles in

    a single financial year.

    1976 The Bajaj Super is introduced.

    1975 BAL & Maharashtra Scooters Ltd. joint venture.

    1972 The Bajaj Chetak is introduced.

    1971 The three-wheeler goods carrier is introduced.

    1970 Bajaj Auto rolls out its 100,000th vehicle.

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    1960 Bajaj Auto becomes a public limited company. Bhoomi Poojan of

    Akurdi Plant.

    1959 Bajaj Auto obtains licence from the Government of India to

    manufacture two- and three-wheelers.

    1948 Sales in India commence by importing two- and three-wheelers.

    1945

    November 29 Bajaj Auto comes into existence as M/s Bachraj Trading

    Corporation Private Limited.

    MARKETING STRATEGIES

    The focus of BAL off late has been on providing the best of the class models at

    competitive prices. Most of the Bajaj models come loaded with the latest features within

    the price band acceptable by the market. BAL has been the pioneer in stretching

    competition into providing latest features in the price segment by updating the low price

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    bikes with the latest features like disk-brakes, anti-skid technology and dual suspension,

    etc.

    BAL adopted different marketing strategies for different models, few of them are

    discussed below: -

    CALIBER - The focus for the Caliber 115 was youth. And though Bajaj made the bike

    look bigger and feel more powerful than its predecessor (characteristics that will attract

    the average, 25-plus, executive segment bike buyer). Going by the initial market

    response, the campaign was clearly a hit in the 5-10 years age bracket. So, the teaser

    campaign and the emphasis on the Caliber 115 being a `Hoodibabaa' bike placed it as a

    trendy motorcycle for the college-goers and the 25 plus executives both at the same time.

    PULSAR - Pulsar was launched in direct competition to the Hero Honda's 'CBZ' model

    in 150 cc plus segment. The campaign beared innovative punch line of "Definitely Male"

    positioning Pulsar to be a masculine-looking model with an appeal to the performance

    sensitive customers. Pulsar currently offers four varieties the Bajaj Pulsar 150 cc,the

    Bajaj Pulsar 180 cc,the Bajaj Pulsar 200 cc,and the Bajaj Pulsar 220cc. Bajaj Pulsar bikes

    range in on road prices from around Rs. 62,500 to Rs. 90,500. The Pulsar DTS Fi is the

    first bike in the Indian market to have both front and rear disc brakes.

    DISCOVER - The Bajaj Discover has two variants with 110 cc and 135cc engine. Bajaj

    Discover targets the middle class two wheeler consumers with Bajaj bike prices ranging

    from Rs. 46,000 to Rs. 55000. The Bajaj Discover 135 cc is easy to control, easy on the

    pocket, and a good choice between a 125 cc and 150 cc motorbike.

    PLATINA : It is the leader in mileage & looks in the 100 cc class. The Bajaj Platina is

    resplendent in Platinum silver colour and shiny chrome graphics enhanced by a

    contrasting matt black silencer and graphite-tinted engine.The bike has a plush ride

    without sacrificing handling. It has an upright riding posture inline with other commuter

    bikesCurrently there are two variants of Platina available with engine capacities of 100

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    and 125 cc. The 100 cc Platina was launched in April 2006 at an ex-showroom price of

    Rs 36,000 and crossed sales of 500,000 units within eight months of its launchedPlatina

    125 DTS-Si was introduced in September 2008 with sales of more than 30,000 units per

    month

    AVENGER - Bajaj Avenger (DTSi) offers the ultimate cruiser experience. Offering high

    stability and long cruising delights, Bajaj Avenger (DTSi) possesses wider saddle seat,

    special backrest besides 180cc powerful engine. It is targeted at the upper middle-class

    bike lovers. The Avenger now has a single variant, the Bajaj Avenger priced at around

    Rs. 70,000.

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    SWOT ANALYSIS

    Let's analyze the position of Bajaj in the current market set-up, evaluating its strengths,

    weaknesses, threats and opportunities available.

    STRENGTHS :

    Highly experienced management.

    Product design and development capabilities.

    Extensive R & D focus.

    Widespread distribution network.

    High performance products across all categories.

    High export to domestic sales ratio.

    Great financial support network (For financing the automobile)

    High economies of scale.

    High economies of scope.

    WEAKNESS :

    Hasn't employed the excess cash for long.

    Still has no established brand to match Hero Honda's Splendor in commuter segment.

    Not a global player in spite of huge volumes.

    Not a globally recognizable brand (unlike the JV partner Kawasaki)

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    THREATS :

    The competition catches-up any new innovation in no time.

    Threat of cheap imported motorcycles from China.

    Margins getting squeezed from both the directions (Price as well as Cost)

    OPPORTUNITIES :

    Double-digit growth in two-wheeler market.

    Untapped market above 180 cc in motorcycles.

    More maturity and movement towards higher-end motorcycles.

    The growing gearless trendy scooters and scooterette market.

    Growing world demand for entry-level motorcycles especially in emerging markets.

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    HISTORY OF

    HERO HONDA

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    COMPANY HISTORY

    Hero, is the brand name used by the Munjal brothers in the year 1956 with the flagship

    company Hero Cycles. The two-wheeler manufacturing business of bicycle components

    had originally started in the 1940s and turned into the worlds largest bicycle

    manufacturer today. Hero, is a name synonymous with two-wheelers in India today. The

    Munjals roll their own steel, make free wheel bicycle critical components and have

    diversified into different ventures like product design. The Hero Group philosophy is:

    To provide excellent transportation to the common man at easily affordable prices and

    to provide total satisfaction in all its spheres of activity. The Hero group vision is to

    build long lasting relationships with everyone (customers, workers, dealers and vendors).The Hero Group has a passion for setting higher standards and Engineering Satisfaction

    is the prime motivation, way of life and work culture of the Group.

    Hero Honda is a joint venture that began in 1984 between the Hero group of India and

    Honda from Japan . It has been the world's biggest manufacturer of 2-wheeled motorized

    vehicles since 2001, when it produced 1.3 million motorbikes in a single year. Hero

    Honda's Splendor is the world's largest selling motorcycle. Its 2 plants are in Dharuhera

    and Gurgaon, both in Haryana , India. It specializes in dual use motorcycles that are low

    powered but very fuel efficient.

    Hero Group expanded so big that by 2002 they had sold 86 million bicycles producing

    16000 bicycles a day. Today Hero Honda has an assembly line of 9 different models of

    motorcycles available. It holds the record for most popular bike in the world by sales for

    Its Splendor model .

    25

    http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Hondahttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Hondahttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Haryana
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    COMPANY PROFILE

    Hero Honda Motorcycle Ltd.

    Type Public company BSE :HEROHONDA MFounded January 19, 1984 in Gurgaon , Haryana , IndiaHeadquarter

    s Haryana , India

    Key people

    Om Prakash Munjal, Founder

    Mr. Brijmohan Lall Munjal, Chairman

    Mr. Toshiaki Nakagawa, Joint Managing

    Director

    Mr. Pawan Munjal, Managing DirectorIndustry AutomotiveProducts Motorcycles, ScootersRevenue U$ 2.8 billionWebsite http://www.herohonda.com/site/home/home.asp

    KEY PERSONS

    26

    http://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Publichttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/price_finder/stockreach.asp?scripcd=500182http://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Websitehttp://www.herohonda.com/site/home/home.asphttp://en.wikipedia.org/wiki/Image:Green_up.pnghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_Japan_(bordered).svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:HeroHonda.gifhttp://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Publichttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/price_finder/stockreach.asp?scripcd=500182http://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Websitehttp://www.herohonda.com/site/home/home.asp
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    No

    .

    Name of the Directors Designation

    1 Mr. Brijmohan Lall Munjal Chairman & Whole-time Director2 Mr. Pawan Munjal Managing Director3 Mr. Toshiaki Nakagawa Jt. Managing Director4 Mr. Takao Eguchi Whole-time Director5 Mr. Satyanand Munjal Non-executive Director6 Mr. Om Prakash Munjal Non-executive Director7 Mr. Tatsuhiro Oyama Non-executive Director8 Mr. Masahiro Takedagawa Non-executive Director9 Mr. Narinder Nath Vohra Non-executive & Independent

    Director

    10 Mr. Pradeep Dinodia Non-executive & IndependentDirector

    11 Gen.(Retd.) Ved Prakash

    Malik

    Non-executive & Independent

    Director12 Mr. Analjit Singh Non-executive & Independent

    Director13 Dr. Pritam Singh Non-executive & Independent

    Director14 Ms. Shobhana Bhartia Non-executive & Independent

    Director15 Dr. Vijay Laxman Kelkar Non-executive & Independent

    Director

    TIMELINE OF RELEASES & ACHIEVMENTS

    27

    http://www.herohonda.com/co_board_directors.htm#1http://www.herohonda.com/co_board_directors.htm#2http://www.herohonda.com/co_board_directors.htm#3http://www.herohonda.com/co_board_directors.htm#4http://www.herohonda.com/co_board_directors.htm#5http://www.herohonda.com/co_board_directors.htm#6http://www.herohonda.com/co_board_directors.htm#7http://www.herohonda.com/co_board_directors.htm#8http://www.herohonda.com/co_board_directors.htm#9http://www.herohonda.com/co_board_directors.htm#10http://www.herohonda.com/co_board_directors.htm#11http://www.herohonda.com/co_board_directors.htm#11http://www.herohonda.com/co_board_directors.htm#12http://www.herohonda.com/co_board_directors.htm#13http://www.herohonda.com/co_board_directors.htm#14http://www.herohonda.com/co_board_directors.htm#15http://www.herohonda.com/co_board_directors.htm#1http://www.herohonda.com/co_board_directors.htm#2http://www.herohonda.com/co_board_directors.htm#3http://www.herohonda.com/co_board_directors.htm#4http://www.herohonda.com/co_board_directors.htm#5http://www.herohonda.com/co_board_directors.htm#6http://www.herohonda.com/co_board_directors.htm#7http://www.herohonda.com/co_board_directors.htm#8http://www.herohonda.com/co_board_directors.htm#9http://www.herohonda.com/co_board_directors.htm#10http://www.herohonda.com/co_board_directors.htm#11http://www.herohonda.com/co_board_directors.htm#11http://www.herohonda.com/co_board_directors.htm#12http://www.herohonda.com/co_board_directors.htm#13http://www.herohonda.com/co_board_directors.htm#14http://www.herohonda.com/co_board_directors.htm#15
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    Year Event

    1983 Joint Collaboration Agreement with Honda Motor Co. Ltd.

    Japan signedShareholders Agreement signed

    1984 Hero Honda Motors Ltd. incorporated

    1985 First motorcycle "CD 100" rolled out

    1987 100,000th motorcycle produced

    1989 New motorcycle model - "Sleek" introduced

    1991 New motorcycle model - "CD 100 SS" introduced

    500,000th motorcycle produced

    1994 New motorcycle model - "Splendor" introduced

    1997 New motorcycle model - "Street" introduced

    1998 2,000,000th motorcycle produced

    1999 New motorcycle model - "CBZ" introduced

    2000 4,000,000th motorcycle produced

    Environment Management System of Gurgaon Plant certified

    ISO-14001 by DNV Holland

    Splendor declared 'World No. 1' - largest selling single two-

    wheeler model

    "Hero Honda Passport Programme" - CRM Programme

    launched

    2001 New motorcycle model - "Passion" introduced

    One million production in one single yearNew motorcycle model - "Joy" introduced

    2002 New motorcycle model - "Dawn" introduced

    New motorcycle model - "Ambition" introduced

    Appointed Virender Sehwag, Mohammad Kaif, Yuvraj Singh,

    Harbhajan Singh and Zaheer Khan as Brand Ambassadors

    2003 Becomes the first Indian Company to cross the cumulative 7

    million sales mark

    Splendor has emerged as the World's largest selling model

    for the third calendar year in a row (2000, 2001, 2002)

    New motorcycle model - "CD Dawn" introduced

    New motorcycle model - "Splendor +" introduced

    28

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    New motorcycle model - "Passion Plus" introduced

    New motorcycle model - "Karizma" introduced

    2004 New motorcycle model - "Ambition 135" introduced

    Splendor - World's largest selling motorcycle crossed the 5

    million markNew motorcycle model - "CBZ*" introduced

    2005 Hero Honda is the World No. 1 for the 4th year in a row

    New motorcycle model - "Super Splendor" introduced

    New motorcycle model - "CD Deluxe" introduced

    New motorcycle model - "Glamour" introduced

    New motorcycle model - "Achiever" introduced

    First Scooter model from Hero Honda - "Pleasure" introduced

    2006 Hero Honda is the World No. 1 for the 5th year in a row

    MARKETING STRATEGIES

    Hero Honda globally known of being the most fuel-efficient and the largest CBZ sellingIndian motorcycle company. This is a relationship so harmonious that Hero Honda has

    managed to achieve indigenisation of over 95 percent, a Honda record worldwide. The

    company is committed to provide the customer with excellence. A rich background of

    producing high value products at reasonable prices led the world's largest manufacturer

    of motorcycles to collaborate with the world's largest bicycle manufacturer

    29

    http://auto.indiamart.com/hero-honda/http://auto.indiamart.com/hero-honda/http://auto.indiamart.com/hero-honda/
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    CD DAWN :

    Honda CD Dawn is a beginner's bike well tested on Indian roads and proven in city

    conditions. Hero Honda CD Dawn is a no-nonsense bike that's all about price and utility.

    New bikes have showroom prices of around Rs. 32,000 and on-road prices of around Rs.

    37,000.

    SPLENDOR NXG :

    The Hero Honda Splendor NXG is a new age bike in Hero Honda's 100 cc stable.

    Stunning looks, economic performance, and a multitude of features backed by Hero

    Honda's reliable support network, makes this a good choice for the city commuter. The

    Hero Honda Splendor NXG is now available at a showroom price of around Rs. 42,000.

    Hero Honda Splendor Plus is one of the largest selling bikes in India. It sports severalimprovements over the old splendor. Hero Honda Super Splendor is not a bike to race

    with, but one you can depend on to get you to your destination and back in the city safely

    and economically.

    PASSION PLUS :

    Hero Honda Passion Plus is a bike meant for the executive city commuter. This improved

    version of the Hero Honda Passion comes with several improvements over its earlier

    versions and gives an easy ride and easy handling. New bikes have showroom prices of around Rs. 42,700.

    CBZ EXTREME :

    30

    http://www.infibeam.com/SDP.action?catalogId=P_A_B_HEROHONDASPLENDORNXG2007http://www.infibeam.com/SDP.action?catalogId=P_A_B_HEROHONDAPASSIONPLUS2007http://images.google.co.in/imgres?imgurl=http://www.iloveindia.com/bikes/pics/herohonda-passion-plus.jpg&imgrefurl=http://www.iloveindia.com/bikes/hero-honda/passion-plus.html&usg=__Vv3HzWfnZFsNiVhlm1oXHgacg40=&h=450&w=600&sz=43&hl=en&start=48&um=1&itbs=1&tbnid=eJrZ4lmo_8oGGM:&tbnh=101&tbnw=135&prev=/images%3Fq%3Dhero%2Bhonda%2Bbikes%26ndsp%3D18%26hl%3Den%26sa%3DN%26start%3D36%26um%3D1http://images.google.co.in/imgres?imgurl=http://www.bikez.com/pictures/hero%2520honda/2004/22066_0_1_2_karizma_Image%2520credits%2520-%2520SCP.jpg&imgrefurl=http://www.bikez.com/bike/show_review.php%3Freview%3D513&usg=__BOu91V1JkreW3T3K_pF1UqUGaok=&h=368&w=400&sz=34&hl=en&start=10&um=1&itbs=1&tbnid=gs5IXCvjxhAmYM:&tbnh=114&tbnw=124&prev=/images%3Fq%3Dhero%2Bhonda%2Bbikes%26hl%3Den%26sa%3DX%26um%3D1http://images.google.co.in/imgres?imgurl=http://img.photobucket.com/albums/v157/lal65_us/Hero-Honda-cbz.jpg&imgrefurl=http://autoindia.blogspot.com/2004/08/hero-honda-cbz-indian-honda-bike.html&usg=__-TzLLPNb9m32k_TUMBL47N-pEBE=&h=208&w=230&sz=16&hl=en&start=14&um=1&itbs=1&tbnid=uuDdrFAhH7Ip3M:&tbnh=98&tbnw=108&prev=/images%3Fq%3Dhero%2Bhonda%2Bbikes%26hl%3Den%26sa%3DX%26um%3D1http://www.infibeam.com/SDP.action?catalogId=P_A_B_HEROHONDASPLENDORNXG2007http://www.infibeam.com/SDP.action?catalogId=P_A_B_HEROHONDAPASSIONPLUS2007
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    Expected to capture the top position in the premium segment with this bike. Price for two

    variants of kick-start and self-start for CBZ X-treme is Rs 54,000 and Rs 56,000. Both

    the variants comes with alloy wheel and disc brakes as standard fitment.

    Alloy wheels, speedo console, split rear grab rail and bikini fairing all add to the

    muscular styling giving it a big bike feel. launched in early. Was the first sports oriented

    4-stroke bike. Sporting an original Honda 156.8 cc engine, it made good 12.8PS of power

    which was sufficient enough to propel it to 110[120 on Speedo] km/h. The styling of the

    bike was a scaled version of the famous Honda CB series. Sufficient mid-range torque

    ensured a 060 km/h (0-37 mph) in just 5 seconds.

    KARIZMA ( R, ZMR) :

    The Hero Honda Karizma is the flagship motorcycle of Hero Honda. It was launched in

    May 2003 and was replaced by a cosmetic upgrade Karizma R .The bike has been

    prominently associated with the reality show MTV Roadies. It currently retails at Rs

    82,502. The bike addresses to those who have a passion for speed and styling and head-

    turning looks. Karizma sports an all aluminum, undersquare engine ( bore 65.5 mm and

    stroke 66.2 mm) running a compression ratio of 9:1.The top speed is around 120 km/h

    and the 0-60 km/h is achieved around 3.8 seconds. The Karizma is reported to have an

    overall fuel economy of 38 km/l (90 mpg or 2.4 l/100 km), with a best of 50 km/l (120

    mpg) and a worst of 28 km/l (66 mpg). Hero Honda has launched the revamped version

    of its performance motorcycle, the Karizma ZMR. Introduced at a price of

    91,000.showroom Delhi. To compete with Bajaj Pulsar 220.

    SWOT ANALYSIS

    STRENGTHS :

    Huge brand equity/reputation among customers.

    Research and development- due to joint venture with Japanese giant HONDA.

    31

    http://www.surfindia.com/automobile/herohonda-cbz-xtreme.htmlhttp://www.surfindia.com/automobile/herohonda-cbz-xtreme.htmlhttp://www.surfindia.com/automobile/herohonda-cbz-xtreme.htmlhttp://en.wikipedia.org/wiki/Motorcyclehttp://en.wikipedia.org/wiki/Hero_Hondahttp://en.wikipedia.org/wiki/MTV_Roadieshttp://en.wikipedia.org/wiki/Undersquarehttp://en.wikipedia.org/wiki/Bore_(engine)http://en.wikipedia.org/wiki/Stroke_(engine)http://en.wikipedia.org/wiki/Compression_ratiohttp://www.surfindia.com/automobile/herohonda-cbz-xtreme.htmlhttp://en.wikipedia.org/wiki/Motorcyclehttp://en.wikipedia.org/wiki/Hero_Hondahttp://en.wikipedia.org/wiki/MTV_Roadieshttp://en.wikipedia.org/wiki/Undersquarehttp://en.wikipedia.org/wiki/Bore_(engine)http://en.wikipedia.org/wiki/Stroke_(engine)http://en.wikipedia.org/wiki/Compression_ratio
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    Models/products in almost every bike segment.

    Healthy growth in profits.

    Ability to understand customer needs & wants.

    Its after sales service.

    Maintenance cost is low.

    WEAKNESSES :

    Low cash reserves due to massive dividend payouts

    Virtual absence in the highly lucrative bike segments

    Imports >31% of its spare parts requirements

    Slow to react to market changes- Slow innovation- late entrants into the 125ccsegment

    Too much dependence on few models.

    OPPORTUNITIES :

    125cc bike segment - This segment is yet to pick pace

    Exports market is yet to be properly exploited. HHMLcan still make it

    Ads appealing to youth can do wonders for thecompany

    32

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    Cruiser bike segment is unexplored by HHML.

    Discounts & loans offered lead to great demand.

    THREATS :

    All major bike makers in the world are lining up for India.

    The growth in two-wheeler market is slowing down.

    Absence in 150cc could harm the growth plans of HHML as future lies in the150cc and 125cc markets.

    Low cash reserves.

    HHML is losing a foothold in the exports market which is now dominated byBajaj .

    33

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    CHAPTER 3

    ANALYSIS & INTERPRETAION

    FACTORS INFLUENCING SALES OF TWO WHEELERS

    34

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    FEATURES : It plays major role in sale on any bikes. Today people are more attracted

    towards the features of bikes and are ready to spend huge amount of money on buying a

    handset having huge numbers of features.

    E.g. Hero Honda karizma

    PRICE : Price also plays a major role. Companies need to place their products in such a

    way that it can differentiate itself from others by its price. If price of bike is kept low and

    more features are provided to customers than company can create market for itself.

    AVAILABILITY : Products need to be available easily. Customers dont like to travel

    much to buy bikes. They prefer to get their bikes from nearest showrooms so in order to

    be market leader companies should make sure that there products are easily available tocustomers.

    AFTER SALES SERVICE : Companies should make sure that they provide good after

    sale service to their customers and there problems are rectified as soon as possible. The

    turnaround time should be very less that customers dont have to wait too long for their

    problems so to be solved.

    QUALITY : The quality of products should be very good. Todays customers want value

    for money if that is not provided than company will find it difficult to position itself in

    the market.

    35

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    Q1) Which bike do you have?

    Hero Honda 47Bajaj 38Any other 15

    36

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    Hero honda

    Bajaj

    Any other

    Q2) Which Model do you Have?

    Hero Honda BajajSplender 21 CT 100 7

    Passion 13 Discover 12Karizma 7 Pulsar 11Any other 6 Any other 8

    0

    2

    4

    6

    8

    10

    12

    14

    1

    Model Name

    N o o

    f P e r s o

    Bajaj

    CT 100

    Discover

    Pulsar

    Any other

    Q3) In which family Income level do you Fall?

    100000-200000 22200000-300000 45300000-400000 23above 400000 10

    37

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    0

    10

    20

    30

    40

    50

    1

    In c o m e le v

    N o o f P

    e r s o n s 100000-20000

    200000-30000

    300000-40000above 400000

    Q4) For how long do you own a bike?

    0-1 year 341-2 year 292-3 year 26above 3 year 11

    0

    10

    20

    30

    40

    No o f Pe r son

    1

    No of ye ar

    0-1 year

    1-2 year

    2-3 year

    above 3 yea

    38

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    Q5) For what purpose do you use your Motor Bike?

    Hero Honda BajajOffice Purpose 9 4Personal purpose 13 15Joy Purpose 19 16Other 6 3

    0

    5

    1 0

    1 5

    2 0

    O f f ic ePurp os e

    Pe r s on a lpu rpo s e

    Jo yPurp os e

    O th er

    P u r p o

    N o o

    f P

    e r s o n s H e r o H o n

    B a ja j

    Q6) How do you come to know about this Motor Bike?

    Hero Honda BajajNewspaper 4 2

    39

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    Television 23 16

    Magazine 2 1

    Friends &Relative 18 19

    0

    5

    10

    15

    20

    25

    HeroHonda Bajaj

    Name of Company

    N o o

    f P e r Newspaper

    Television

    Magzine

    Friends &Relative

    Q7) Does Advertisement Influence your decisionin choosing a Motor Bike?

    Yes 87%No 5%Cant say 8%

    Yes

    No

    Cant say

    Q8) Do you have full knowledge about Bikes beforebuying?

    Hero Honda Bajaj

    40

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    Yes 25 23

    No 22 15

    0

    510

    15

    20

    25

    30

    Hero Honda Bajaj

    Company Name

    N o o

    f p e r s o n s

    Yes

    No

    41

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    Q9) Which Factor below Influence your decision?

    Hero Honda Bajaj

    Price 72% 78%Mileage 78% 64%Quality 65% 48%Resale Value 40% 28%Status symbol 10% 7%

    0%

    20%

    40%60%

    80%

    100%

    Hero Honda Bajaj

    Com pany Nam

    N o o

    f P e r s o n s

    Price

    Mileage

    Quality

    Resale V alue

    Status s ymbo

    42

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    Q10) How would you rate the following factors of Bikeswith respect to different company?

    Hero Honda Bajaj

    Mileage 74% 72%Price 68% 65%Pick up 70% 80%Maintenance 58% 62%Look & Shape 85% 80%Brand Image 53% 55%

    0 %

    2 0 %

    4 0 %

    6 0 %8 0 %

    1 0 0 %

    He ro Ho nd a B a ja j

    C o m p a n y Na

    N o

    o f P

    e r s o n s Mileage

    Pr ic e

    Pic k u p

    Main tenanc

    L o o k & S h a

    Bran de Ima

    Q11) If new Bike with good features comes in, then would you

    43

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    like to change your bike?

    Hero Honda Bajaj

    Yes 19 21No 17 14Cant say 11 3

    0

    5

    1 0

    1 5

    2 0

    2 5

    Y e s N o Ca n t s a y

    V ie w

    N o o

    f P

    e r s o n s H e r o H o n

    Ba ja j

    44

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    CHAPTER 4

    CONCLUSION & RECOMMENDATIONS

    45

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    CONCLUSION

    1. Hero Honda is considered to be most fuel-efficient bike on Indian roads,& have

    better quality, higher resale as compared to Bajaj Bikes.

    2. Bajaj Service & Spare parts are available throughout India in local markets also,&

    Bajaj bikes have comparatively low maintenance cost in contrast to hero Honda bikes.

    3. While buying a motorcycle, economy is the main consideration in form of

    maintenance cost, fuel efficiency.

    4. Majority of the respondent had bought their motorcycle more than 3 years.

    5. Market leader Hero Honda has lost more than 3 per cent of its market share in the

    motorcycle segment to its nearest rival Bajaj Auto.

    6. Bikes such as Bajaj Pulsar, Hero Honda Hunk,Karizma are purchased by young

    generation 18 to 30 because they prefer stylish looks and rest of the models of Hero

    Honda are purchased more by daily users who needs more average of bikes than looks.

    46

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    RECOMMENDATIONS

    1. BAL should adopt a deliberate strategy of focusing on executive and premium

    segment motorcycles and three-wheelers, and is reducing its dependence on lower-

    end of motorcycles and scooters segment.

    2. Bajaj Auto Ltd needs to tap the export market more efficiently as there is a huge

    potential to make India as the world's two-wheelers production base. For this, itneeds to look for joint ventures abroad.

    3. Hero Honda should think about fuel efficiency in case of upper segment bikes.

    4. More service centers should be opened for Hero Honda Bikes.

    5. Maintenance cost and the availability of the spare parts should also be given due

    importance by Hero Honda.

    6. They Should also introduce some good finance/discount schemes for students.

    47

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    BIBLIOGRAPHY

    1. www.herohonda.com

    2. www.google.com

    3. www.bajaj.com

    4. www.twowheeler.com

    5. www.extrememachines.com

    6. www.wikepedia.com

    7. www.bikeindia.com

    8. www.overdive.com

    48

    http://www.herohonda.com/http://www.google.com/http://www.bajaj.com/http://www.twowheeler.com/http://www.extrememachines.com/http://www.wikepedia.com/http://www.bikeindia.com/http://www.overdive.com/http://www.herohonda.com/http://www.google.com/http://www.bajaj.com/http://www.twowheeler.com/http://www.extrememachines.com/http://www.wikepedia.com/http://www.bikeindia.com/http://www.overdive.com/
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    QUESTIONNAIRE

    NAME: -

    CONTACT NO .

    AGE:- 15-20 20-25

    30-40 Above 40

    OCCUPATION:- Businessman Employee

    Student Other

    Q1) Which Bike do you have?

    Hero Honda Bajaj Bajaj Any Other

    Q2) Which Model do you have?

    Hero Honda: - Splendor Passion

    Karizma Other

    Bajaj: - CT 100 Discover

    Pulsar Other

    Q3) In which Family Income do you Fall?

    100000-200000 200000-300000

    300000-400000 Above 400000

    Q4) For how long do you own a Bike?

    0-1 year 1-2 year

    2-3 year above 3 years

    Q5) For what purpose do you use your Motor Bike?

    Office Purpose Personal Purpose

    49

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    Joy Purpose Other

    Q6) How do you come to know about this Motor Bike?

    Newspaper Television

    Magazines Friends/Relatives

    Q7) Does Advertisement Influence your decision in choosing a Motor Bike?

    Yes No Cant say

    Q8) Do you have full knowledge about Bikes before buying?

    Yes No

    Q9) Which factor below influence your decision?

    Price Mileage Quality

    Resale Value Status Symbol

    Q10) How would you rate the following factors of bikes with respect to different companies?Hero Honda Bajaj

    Mileage

    Price

    Pick up

    Maintenance

    Look/Shape

    Brand Image

    Q11) In new bike with good feature comes in, then would you like to change your bikes?

    Yes No Cant say

    Q12) Any Suggestions for Company

    Date: (Signature)

    50

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