basak icici bank orissa sme pres.3 24-5-05

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    Bhubaneswar

    May 24, 2005

    Innovation to SME Financingby ICICI Bank

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    Individuals asConsumers

    Individuals asConsumers

    Individuals inBusiness Partnership &

    Family OwnedBusinesses

    Partnership &Family Owned

    Businesses

    Small &Medium Sized

    Companies

    Small &Medium Sized

    Companies

    Top TierLocal and

    Global

    Corporates

    Top TierLocal and

    GlobalCorporates

    Small and Medium EnterprisesCorporateBanking

    ConsumerBanking

    The Customer Spectrum for Banks

    SME segment is an essential part of

    the customer spectrum for banks

    Large LocalCorporates

    Large LocalCorporates

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    Indian experience in SME Banking

    SMEs are vulnerable

    Information about SMEs is scarce

    SMEs are geographically disbursed

    SMEs are transaction intensive

    Poor entrepreneurial attitude

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    Evaluation of creditrisk

    Evaluation of creditrisk

    Cost to acquire andserve

    Cost to acquire andserve

    Other challengesOther challenges

    High cost of acquisition of new

    client

    High cost of credit processing,

    services & delivery coverage

    Challenges to Banks in SME Financing

    Lack of transparent creditinformation, access to credithistoryLimited sectoral dataLow capitalisation and collateral-

    high impairment propensity

    Poor legal framework forcollateral enforcementDealing with poor entrepreneurial

    attitudeNo secondary market for SME

    loansNo clear exit route for private

    equity

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    Global best practises

    Wells Fargo,Citibank

    Wells Fargo,Citibank

    Market segmentation Aligned with retail strategies ,

    channels Integrated private & business

    banking

    Wells Fargo,Barclays,

    Amex,Banc One

    Wells Fargo,Barclays,

    Amex,Banc One

    Multi-channel acquisition(including call centre)

    Credit score based creditassessment

    Wells Fargo,J P MorganWells Fargo,J P Morgan

    Intensive use of technology ,automation

    Market intermediaries / feet onstreet to multiply capacity

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    SEG - Coverage model

    Businesssegment

    CorporateLinked Business(CLB)

    CorporateLinked Business(CLB)

    Cluster BankingGroup (CBG)

    Cluster BankingGroup (CBG)

    Business Focus

    Channel finance

    needs of WBG

    Selective targeting ofhomogenous client

    segments

    Business approach

    Corporate specificumbrella financeproposal

    Program basedlending with industry

    experts

    BusinessBanking Group(BBG)

    BusinessBanking Group(BBG)

    Liability led strategy Liability led backedby parameterisedproducts

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    ICICI Bank in Orissa

    Presence In Orissa

    -23ATMs

    -6Branch

    BERHAMPUR

    ROURKELA

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    Orissa: a focus state for ICICI Bank

    Minerals Share %

    Bauxite 59.5%

    Chromite 98.4%

    Manganese 67.60%

    Nickel 91.80%

    Graphite 71%

    Branches coming up at Angul, Keonjhar and Balasore

    CD Ratio of 205% Highest deposits of important minerals in the Country Power surplus state (Installed Cap.: 4178.5 MW)

    The mining sector isexpected to be the main

    driver to the States futuregrowthMineral stock is a high

    220 mn. tonnes out of theestimated all-India figureof 231 mn tonnes (1999-00).

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    Some SME customers in Orissa

    FUND-BASED Assistance

    Emerson Network, BhubaneswarDEALERS of L&T and IOCL, Sambalpur

    DEALERS of NALCO, Lafarge & Finolex, Cuttack

    NON-FUND BASED AssistanceNeepaz Metallics, RourkelaJai Balaji Sponge, Rourkela

    DERIVATIVES

    Neepaz Metallics, RourkelaJai Balaji Sponge, Rourkela

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    The most basic of all human needs is the need tounderstand and be understood..

    The best way to understand yourcustomer is to listen to him

    We listened to our customer, weunderstood and together we keepgrowing

    We continue to listen.

    http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=http://clipart.com/en/close-up?o=809452&memlevel=A&a=c&q=ear%20to%20ground&s=1&e=30&show=&c=&cid=&findincat=&g=&cc=&page=
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    Thank you

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    BBG - Strategy

    CoverageCoverage

    Present in 79 centresComprehensive mapping of SEG

    SMs to each branchAcquisition through outbound

    call Centre & feet on street

    MarketingMarketingRoad showsDirect marketingMass media inbound calls

    Focus on fee incomeFocus on fee incomeTrade finance services and

    productsCross sell retail products

    Parameterised assetproducts

    Parameterised assetproducts

    Parameterised asset products

    for complete share of wallet

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    Twelve clusters covered...

    Apparel

    Automotive

    Retail trade

    Construction Pharmaceuticals

    Educational Institutions Transporters

    Tenkasi-Timber Diagnostic centres

    Software & IT

    services

    Gems n JewelryTravel & Tourism

    http://h/ORISSA%20SME%20Pres.3.ppt
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    CBG program lending approach

    Multipleassessment

    process

    Multipleassessment

    process

    A combination of the followingGo/ No- Go criteriaScoring model

    Comprehensive assessment &portfolio controls

    Client pre-selection

    Client pre-selection

    Targeting pre-selected and pre-defined customer groups

    Focus on sustainable market/corporate linkages

    Trade referencesTrade references

    360 degrees references from Competitors Suppliers Customers Financial partners

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    CBG appraisal process

    Target

    customer

    Target

    customer

    ICICI Bankcustomer

    Scoring model

    Go - No Gocriteria

    Comprehensiveassessment

    Three step assessment

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    Portfolio controls

    Exposure toindividualborrowers

    Exposure to non-corporate entities

    Regionalexposure

    Group exposure

    Term loanexposure

    Cluster

    Banking

    Group

    Cluster

    Banking

    Group

    Review by risk on a biannual basis

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    Monitoring of the borrower

    Borrower/Promoter

    Change in equity, change in promotersnetworth, market enquiry/ reports

    Type ofrisk

    Parameter

    SM

    Respon-sibility

    Yearly

    Frequency

    BusinessSales fluctuations, changes in product /customer profile, creditor/ debtor terms SM

    Yearly

    FinancialTOL/TNW, Sales growth, PBDIT/ Sales,PAT/ Sales, Current ratio etc

    SMYearly

    Collateral

    Changes in collateral value, changes in

    guarantor profile SMYearly

    Transact-ional

    Limit utilization, credit/ debitsummations against sales turnover,TOD/ irregularities

    CCMTand SM

    Monthly

    All accounts to be monitored by SM with support from CCMT team

    CCMT: Centralised credit monitoringteam

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    Continuous monitoring reports

    Nat u re o f Repo r t s Freq uency SM s Head-SEGRepaym ent Overd ue St atu s Weekly Lim it Renew al Overd ue st at us Weekly Lim i t Due f o r renew al (w i th in nex t 2 m t hs) Week ly

    TLs -Rep aym en t s (In t + In st l ) f al l in g d ue M o nt h ly Ir reg u lar it y Repo r t s M on t h ly M o nt h ly Selec t Op er at io nal In f or m at io n M o nt h ly Cr it ical a/cs M on t h ly

    Ren ew al St at u s (Lim it + In su ran ce+ LA D ) M o nt h ly Por t f o l io A nalysis Repo r t Quar t er ly

    Close monitoring and frequent reporting to identify early warningsignals of stress in accounts.

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    Minimum vintage of 5 years

    Gross sales turnover > Rs.100.0 million

    Net-worth > Rs.25.0 million

    Gross fixed assets > Rs.25.0 million PAT >=2% (last 2 years) and profitable

    current year projectionsContractors /Sub-

    contractors

    Key target market norms (Go-No Go)

    Association with large principal

    contractors for more than 3 years

    Existing projects to be spread over

    minimum 2 different

    contractors/employers

    Labour contractors to be excluded

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    BusinessOrder book, project diversity, track record, clientprofile

    Category Parameters of evaluation

    25 %

    Weightage

    FinancialTurnover, networth, PAT margins, investment in P&M,interest coverage, TOL/TNW

    30 %

    PromotersConstitution, vintage, trade references, promotersnetworth

    20 %

    TransactionHistory

    Payment record, Limits utilisation, Compliance withsanction terms, credit/debit summations

    10 %

    Security Cash collateral and other collateral 15 %

    Credit scoring model

    Credit screens for term loans are based on customer segment, nature offunding in tune with differential risks

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    Comprehensive Assessment

    Assessed bank finance

    Cash flow analysis

    Assessed bank finance

    Cash flow analysis

    360 degree assessment- Customers

    - Suppliers- Financiers- Competitors

    360 degree assessment- Customers

    - Suppliers- Financiers- Competitors

    Amount of assistance

    End use of assistance

    Establish repaymentcapacity

    Amount of assistance

    End use of assistance

    Establish repaymentcapacity

    ObjectivesObjectives

    Conventional methodsConventional methods

    Unconventional methodsUnconventional methods

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