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Bilot 3Mode Janne Vihervuori , Business Lead at Bilot @ JanneVihervuori

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Bilot 3ModeJanne Vihervuori, Business Lead at Bilot

@JanneVihervuori

AGENDA

1. TUNE-IN

2. PROBLEM

3. THINK DIFFER3NT

4. SOLUTION

5. WHAT 3MODE?

6. CUSTOMER EXAMPLES

7. WRAP-UP

TUNE-INNew and old wise words.

20/09/2016 www.bilot.fi 3

The near future is

overestimated. The far future

is underestimated.”

Osmo Wiio, Laws of Future (1970-73)

Every discussion we now

have is about technology.”

John Cryan, CEO Deutsche Bank

(2016)

Success is no longer about changing

strategies more often, but having the

agility to execute multiple strategies

concurrently.”Pierre Nanterme, CEO Accenture (2016)

Businesses have no idea what the

future will hold, whether two days

or ten years from now.”Ron Tolido, SVP&CTO, Capgemini (2016)

PROBLEMEnterprise IT. It is complex.

20/09/2016 www.bilot.fi 8

OLD SYSTEMS, ON-PREMISE PLATFORMS.

NEW SYSTEMS, CLOUD PLATFORMS.

10

ITIL TOGAF DevOps Agile SOA…

GARTNER

BIMODAL ITTWO-BIT

SOLUTION?

THINK DIFFER3NTThree Simple Layers

ALL IMAGINABLE

TOUCH-POINTS,

DEVICES AND END-POINTS

PLATFORM FOR

ENABLING

CORE IS NOT ACCESSED FROM THE

OUTER LAYER

SOLUTIONBILOT 3Mode

All customer, user, IoT, etc. touch-points are found

here. This is the layer where business should be

able to develop and iterate as they like, at their

own pace and speed – without restrictions. IT

governance is zero to low, mainly security is to be

considered.

RESPONSIVE1

SPEED

No speed-limits! Artifacts in the RESPONSIVE layer aretreated individually. No methodoligal restrictions –

anything can be applied!

RISK

Risk varies from low to nonexistent. All the risk shouldbe within the individualartifacts.

COST

From the TCO point, cost of change is very low. Changestypically require cheapmetaskills.

RESPONSIVE1

This Digital Platform Ecosystem layer is the most

important layer of 3Mode. It enables the various

capabilities and services to be consumed and

leveraged in the 1. RESPONSIVE layer.

Development is done hand-in-hand with both

business and IT.

ENABLEMENT2

SPEED

Slower than RESPONSIVE, much faster than CORE. DevOps, Agile and similarways of working.

COST

Average cost, depends on the skills requirements.

RISK

Average business risk, low

regression risk.

ENABLEMENT2

RESPONSIVE1

Home of the essential data for your business

models and strategies. It does not equal “ERP”, in

which whole processes would reside; processes

originate from CORE, but take their shape in the

upper layers. You want to avoid development

and forced changes at all cost in CORE!

CORE3

SPEED

Slow to very slow. Highly dependant of theorganizational capabilities, e.g. testing automation.

COST

Changes and developmentare of high-cost. Proprietaryskills are required. Development is highly IT-driven.

RISK

Typically high-risk. Heavy regression effect.

ENABLEMENT2

CORE3

RESPONSIVE1

WHAT 3MODE?

3MODEIS A PRAGMATIC WAY OF CREATING IT

BUSINESS OUTCOMES

RESPONSIVE1

ENABLEMENT2

CORE3Undivided business logic and structured

data. Best-of-breed systems. Cloud: IaaS.

“Digital Core”. Core of ERP and

applications. MDM. Structured Hadoop.

Extending, enriching and providing

CORE-layer logic or data. Cloud: PaaS.

Application platforms. DW & Unstr.

Hadoop, integration & API services.

Consumption and exploration of ENABLEMENT-

layer services. Cloud: SaaS/outer PaaS/None.

Apps, websites, devices, end-points, sensors,

touch-points, UI/UX of application platforms.ENABLEMENT2

CORE3

SPEED

COST

Changing the CORE is costly

and requires domain specificskills. Changes in theRESPONSIVE layer are cheapbecause metaskills can beutilized.

SPEED

Speed and volume of changesincrease when moving towardsthe edge of the RESPONSIVE layer. There is no fast or slow, as all development should bedone as fast as possible.

RISK

Un-tested and unplannedchanges in the CORE can takedown a whole enterprise. And, vice-versa: changes gonewrong on the outer layershould affect a single business outcome at worst.

RESPONSIVE1

RESPONSIVE1

ENABLEMENT2

CORE3IaaS or on-premise

platform/infrastructure.

(a/i/bpm/etc)PaaS,

App./RAD Platform.

SaaS or no-platform. UI,

device or touch-point.ENABLEMENT2

CORE3

SPEED

RESPONSIVE1

The sweet-spot of 3Mode is

between 2.ENABLEMENT and

3.CORE. This is where the magic

happens. This is where the slow-

paced operations of the CORE

layer are aligned with the agile/

lean/your-term-here development

of the ENABLEMENT layer. Best

organizations to implement this

implement the best digital services!

3MODE ENABLES YOUR IT TO BECOME

ANTIFRAGILE…

…BUT ONLY IF YOU ARE OR WILL BECOME ANTIFRAGILE

• 3Mode requires to have skin-in-the-game.

• 3Mode is barbell: concentration in CORE is maximized, RESPONSIVE is governed loosely.

• Stressors (projects, development, errors) improve the 3Mode layers and its business outcomes.

• 3Mode prepares your IT for small losses.

• 3Mode enables your IT for winning BIG!

WARNING!3MODE IS NOT FOR

EVERYONE!

DO NOT CONSIDER 3MODE, IF…

”…we have always done it like this.”

”…we know how to do this.”

”…we do things right.”

”…I don’t know, but my manager told me so.”

CUSTOMER EXAMPLES

Case City of Helsinki: Cloud-Era SAP-application development handbook

Customer case: 3Mode-based SAP E-commerce Release Management

RESPONSIVE

ENABLEMENT

CORE

ERP – System of record

Hybris

External UX

Common Order-to-Cash

configuration & development

Commerce specific APIs and

logic

Commerce logic and

integration

Presentation and content

Presentation & consumption

Implications on release management

Changes done purely in RESPONSIVE layer• Rapid release cycle possible due to low regression risk

Changes involving the ENABLEMENT layer• Medium speed release cycle possible

Changes involving the CORE layer• Option A: entire change done in a cycle dictated by

CORE releases

• Option B: CORE part done first, upper layer parts done

later in shorter cycles

WRAP-UP

But wait! There’s more to 3Mode than3 Layers – contact us for more!

WHAT * END-POINTS1

HOW * PROCESSES2

WHY * STRATEGIES3

Thank You!

Janne Vihervuori

Business Lead, Business Applications

+358 40 5212 444

[email protected]