bluepoint strategic leadership development with notes
TRANSCRIPT
• Lessons from the current / last recession
• Mindset for leadership development
• Research / Best Practice roll-up
• Real examples - leadership / development
• Tactical ideas to do more with less
Strategic Leadership Development
Keeping The Wheels on The Wagon in Tough Times
Presenters
David ParksVP of Business Development
Julie HenryMarketing Manager
Audience Poll
Who’s with us today? Please tell us your organizational function?
HR / Training 61%
Line / Business 32%
Other 7%
When was the last time you faced a major
CRISIS?Year?Event?
. . . . . and the current one does not count.
Learning PointMaybe we should think of leadership training as crisis training. Take the military or firefighters – both are training intensive professions where they spend all their time preparing for that moment of crisis. This is their leadership moment – when all their skills and training are called upon. Call to reframe thinking about leadership development as key to dealing with a crisis.
Learning PointIn the last downturn (2001), Sun totally axed leadership development whereas Cisco continued. Sun was our #1 client, Cisco was #2. Cisco focused leadership development in areas of leverage - Sales and international markets. They actively sought to steal market share whilst other companies were hunkering down in a place of fear.
Igniting the passion and accelerating the development of leaders.
Learning PointBluepoint was birthed as a result of the last downturn. Leadership development linked to the business goal is key.
Ravaged by fire
Learning PointThis is how the business climate felt in Q4 2008.
Frozen with fear
Learning PointThis is how the business climate felt in Q1 2009.
Audience Poll
Has your training budget been cut?
Drastically 23%
Moderately 48%
No Cuts 27%
Increase 2%
23% Already Cut Watson Wyatt, Dec 18, 2008 Report.
Effect of the Economic Crisis on HR Programs.
Learning PointLeadership development is under pressure to do more with less.
A crisis is a terrible opportunity to waste
Learning PointReframe your thinking – this could b your leadership moment. Take stock of past, present and future. Your job is to lead to the new future and provide hope and inspiration.
The reason training
Fails- Regarded as an isolated event.
- Participants not held accountable for results.
- Failure to prepare the job environment to support transfer.
- Failure to isolate the effects of training.
- Lack of commitment and involvement of executives.
- Failure to provide feedback and use information about results.
Phillips and Phillips ROI Institute – failure in the postcourse environment
Learning PointResearch highlighted to say “just don’t make the same mistakes again.” Lets learn from the past and be strategic.
“There are a lot of charlatans out there selling crap
like this and calling it leadership or team development.
There are a lot of incompetent HR and Training departments all too willing to buy and promote this stuff and other bad ideas.
There are a lot of desperate and gullible managers
looking for silver bullets.”
Too Dumb To Be True Leadership Development Programsblog posting June 4, 2009
Dan McCarthy
www.GreatLeadershipByDan.com
Learning PointCalling out some of the silly decisions around leadership development. Dan is Director of Leadership at PayChex. Don’t fall prey to this.
Mindset For
Leadership
The organization has gone through some changes like layoffs, re-orgs etc. As a result of those processes, Leadership Development is down and
the focus has been on compliance. At some point that will change but there is no way to predict. Will let you know when it does.
Unfortunately, we don't anticipate a robust season of leadership development in the near future but we do occasionally have in-tact groups looking for training recommendations.
Unfortunately with the dismal state of the economy and budget outlook
there is little hope of obtaining expensive leadership training at this point. However, one never knows how things might change in the future.
Real E-MailsLearning PointUnfortunately these real e-mails illustrate prevalent negative thinking . It is going to take a different mindset to get things going.
“Getting close to customers is the smartest investment [sales] leaders can make right now. Understanding the challenges your customers are facing will help you uncover new opportunities.”
Sam Reese, President & CEO, Miller Heiman Learning PointLeadership development needs to get close to its internal customers.
Research Roll-Up• Bersin – High Impact Leadership Dev
• Linkage - Best Practice Summit
• Hewitt – How The Top 20 Companies Grow Great Leaders
• Great Place To Work Institute
• Kotter – Leading Change
• ROI Institute
• Institute for Executive Development
• Business Driven• Build A Culture of Development• Set Up For Success• Value Equation• Make Meetings An Opportunity• Your Purpose
Keeping The Wheels On
Stop Start Business Driven• Leverage • Linkages• Why Leadership / Why Now?
Leverage = SalesPart 1. Essentials of Sales Management Part 2. Sales Leader As Coach
Data Driven DemandLearning PointFocus Leadership Dev on areas where you can get leverage and a business result. Illustrated using GE’s Sales Leader As Coach.
Build A Culture of Development• Drive
• Support
• Own
The Leadership Challenge Workshop Facilitator‘s Guide®, Third Ed., Rev. Copyright © 2006 by James M. Kouzes and Barry Z. Posner. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com
Leadership is not a quick fix but an ongoing discipline:
• Empower your people and hold them accountable
• Rise above day to day to keep long term perspective
• Have positive passion. People look to their leaders in times of uncertainty.
Ray Davis, CEO speaks on: Navigating In A Challenging Economic Environment
Learning PointThis is a CEO who really gets it and steps up his leadership in the tough times.
Downturn
Survivor
Be Distinct or Extinct Tom Peters
Learning PointNew York & Co are in one of the toughest hit sectors – Retail. They have not cut their leadership development. This series is alive and well. Contention that embedded programs set up as a series are less likely to get cut (unlike flavor of the month approach).
Set Up for Success• Right Programs
• Done Right
• It’s a Process
Bigger Impact at the Enterprise Level
- April Launch
- 2 ½ days
- Follow-up Application Coaching
½ day refresher
Learning PointCourageous client who made the decision in January when the world was frozen. Set up as a comprehensive and strategic development platform.
“If you ever want to be a leader, being online is fine but
being there is imperative.”
Jack & Suzy Welch The Welchway ColumnJune 29, 2009
Learning PointJust be a little careful about migrating to online to save money.
Questions?
Value Equation• Rationalize
• Partner
• Savvy
“I want
Blanchard’s stuff”
“Well, I want
Covey’s”
“Why can’t we just
agree on a single approach to leadership.”
• Rationalize - every program should pay it’s way - opportunity to simplify - take advantage of YouTube
Getting More For Less
• Partner - fewer suppliers and better terms - cost share with other companies
• Savvy - reduce time - ‘smart’ online - venue choices - trend to train-the-trainer
Learning PointCalls attention to some of the irregular buying behavior of leadership development and how smart clients can actually do more with less budget.
Every Meeting is an Opportunity
• Catalyst
• Connect
• Inspire
“we need to reignite the emotional attachment with our customers.”
10,000 managers - New Orleans
"to reinvigorate the passion within the company," Learning Point
Sometimes you have just got to bring people together to create breakthrough / advance.
Your assignment is tosearch for
Mitch Spolan VideoApril 2009 – All Hands Mtg
Learning PointGreat illustration of passionate leadership in action. Check out the video.
Your Purpose• PSF
• Execution
• Legacy
“We’re thinking about closing
your department!
To help us make the best possible decision please prepare a business plan and select a half dozen internal clients to vouch for your
service.”
What if you heard these words?
Learning PointThis is the kind of mindset that will help lift your game as an internal provider of leadership development. Would people buy your services?
“to help everyone be financially fit.” Jay Allen, EVP HR
Learning PointConnecting to a bigger purpose. What is your bigger purpose? Get crystal clear on “why leadership and why now.”
“Survivor syndrome is one of the main problems during recessions. Organizations focus on the ones that are losing their jobs, and tend to forget about the ones that have survived the cuts.”Professor Lynda Grattan, London Business SchoolFinancial Times 2/20/09 Learning Point
Leadership development can be integral to the creation of a healthy and vital culture after cuts have been made.
Barbara MurrayFormerly with DHL and nowGroup Director, Organizational Development and LearningRyder Logistics & TransportationSolutions Worldwide
They came into my office and said:
“we wish we had been laid off by you!”
Learning PointBeing her true authentic leader-like self was what made Barbara shine during a tough time of layoffs.
Stop
My vision:
“that the work we do is good enough to be written up in HBR.” David Parks Bluepoint Leadership Development
• Business Driven• Build A Culture of Development• Set Up For Success• Value Equation• Make Meetings An Opportunity• Your Purpose
In Summary
Bluepoint’s August Webinar
The Leader Speaks Learn how to make a significant difference
through the power of your own voice
Wednesday, August 26, 200910 AM PST / 1 PM EST
www.bluepointleadership.com
Gregg Thompson