1. 1. BOOK REVIEW ON"FISH! TALES"PRESENTED BY:-1-HAMZA ALI AHMED2-PRITAM GHOSH3-NEHA SHARMA4-ADITI CHOUDHARY
2. 2. ACKNOWLEDGEMENT We would like to express our gratitude towards thefaculty members of IFBI for giving us the opportunity towork on the presentation on FISH! TALES dealing withreal life stories and experiences.
3. 3. RECOMMENDATION OF THIS BOOK HELPS TO CHANGE THEATTITUDE LEARNING FROM ANYTHING NOTHING IS IMPOSSIBLE
4. 4. INTRODUCTION The story of a group of fishmongers from the Pick PlaceFish market in Seattle The story of these fishmongers was told in the bookFISH! The principles for a great life at work are- PLAY- MAKE THEIR DAY- BE THERE- CHOOSE YOUR ATTITUDE
5. 5. These principles are a part of the Fish! Philosophy The book holds a core message -A richer and more rewarding life may simply be a fewchoices awayfrom where you are. The first four section in this book features a real life storythat highlightsall the four Fish! Principles The book also contains several short stories calledSMALL BITES
6. 6. Play is not just an activity; it is a state of mind thatbrings new energy and sparks creativity. Work made fun usually gets done. Staying connected with each other. Playing with a purpose.
7. 7. Giving people a choice not to play. Creating ownership, stimulating energy. Having a good time is healthy. Work becomes areward not just a way to reward. It is important to have fun in a respected manner . Fun is fundamental (SMALL BITES).
8. 8. The world becomes a better placethe moment you act on an intentionto serve another. Making someone's day through asmall kindness. Selling what a customer needs. Making a difference.
9. 9. Make their day focuses on makinga customers remember theirexperience. Including customers in the fun part. Be caring towards each other Do a little extra for one personEVERYDAY
10. 10. Treat people the way youwant to be treated Always be ready to help aco-worker Fleecing the customer
11. 11. You can multi task with stuff, but youneed to be there for people. Be there years be fully present when youare interacting with another person. Sprawling the joy Customer want full attention when youare with there.
12. 12. Smile moreBe alterative
13. 13. Build relationship with customersPositive gestureValuable service
14. 14. 1-call a meeting & speak from the heart.2-Find a message that communicates the notion ofchoosing your attitude in a way that everyone willunderstand & personalize3-Provide motivation.4-Persist with faith.
15. 15. FACING CHALLENGES:-Manager of operations Group on the Third ENJOY YOUR WORK:-Make work fun rather than compulsion or necessity CHANGE MANAGEMENT NON ATTITUDE
16. 16. AUTHORS SUCCESS MANTRA Confidence & Risk Assessment:-Confidence gives one courage and extends hisreach.Can doATTITUDE:-Work would get done on time & with thehighest quality. TAKING RESPONSIBILITIES:-death of Dan made her a responsible person.
17. 17. The book is great for the followingreasons:- Its a quick read. Illustrate impact of ATTITUDE on worksettings and on quality of life,very effectively. Preferred by employees and students forreading-easy read-no massive investment oftime & energy required.
18. 18. The book is poor for the followingreasons:- Authors never gave way to implement ideas. What will it take to be successful-not explained. Key point author have neglected to mention inthe book:-1-Employees must trust the management2-Top management must be fully committed & practicewhat they preach3-Importance of the term Social Capital
19. 19. Our concluding thought A brief,simple but elegant book. An Eye openerfor the people who believe-workis serious,lets have no fooling around. Its a book-not just about business-but aboutLIFE Its conveys four most powerful principles- The bedrock of a successful company We command the author on conveying this tothe reader