business analytics for all: bicc a key element to your bi strategy
DESCRIPTION
A business is crammed full of data. And a ton of additional information is coming in from external sources. Organisations need the knowledge that will help them to make well-founded decisions. Business Intelligence (BI) provides the necessary control of this data and the ability to translate it into useable knowledge.TRANSCRIPT
Business Analytics For All
BA4All - Insights Congress November 12th 2013 Guy Van der Sande
BICC – a key element to your BI strategy
Agenda
• USG – Who are we ?
• BICC – Where are we today ?
• BICC – Where do we come from ?
• BICC – What did you say ?
• BICC – The crucial role of the DWH ?
• BICC – What will be the impact of Big Data ?
• BICC – Is Self Service BI a relief ?
• BICC – What about Mobile BI ?
• BICC – How to deal with visualizations ?
• BICC – How do we do it at USG People ?
• Thank you
USG People – Who are we ?
3 USG Professionals for high quality services and solutions
2 Specialist Staffing for SMEs
1 General Staffing for large volume clients
Start People
Unique
Secretary Plus
Technicum
USG Professionals – Who are we ?
171M€ revenue 2476 employees 907 customers
BICC, Where are we today ?
6%
33%
61%
Don't know
Yes
No
Does your organization have a BI Competence Center ?
Source : Gartner 2012
BICC, Where do we come from ?
Reports using low cost tools
BICC, Where do we come from ?
Reports using low cost tools
Centralized enterprise BI-team
BICC, Where do we come from ?
Reports using low cost tools
Centralized enterprise BI-team
Federated BICC
• Standard BI Architecture • Business/IT driven • Cost effective • Self-service BI reaches it’s top productivity
BICC, Does it impact BI maturity ?
Starter Learner Player Expert Reference
Strategic
Mission Goals
unknown
Support of
functional goals
BI Strategy to
support Mission
Goals
Mission Goals
driven by KPI’s
Bi Strategy and
Mission Goals are
interlinked
Organisation
Individual
Pioneers
Departmental
Project Teams
Corporate BI Track BI Competence
Center
BICC reinforced
with Business
Analysts
Process
Ad-hoc
Reporting
Project team
shares standards
Corporate project
First Dashboards
Dashboards are
common
Trends Analysis
Reporting to keep
ahead of
competitors
Information
No
Consistency,
No Trust
Consistency is
being discussed
Low Trust
Definition of
Information
Meta/Master Data
Management
Data Quality
Data Cleansing
High Trust
Data Stewards
Data is a Corporate
Asset
Technology
Lot of Excel Lots of tools per
department
Corporate choice of
tools
Best Practices
Business
Packages
Self-supporting
Business
Infrastructure
Local
spreadsheets
Departmental
Silos
Centralised
Datawarehouses
Enterprise
Datawarehouse
Service Oriented
Architecture
BICC, What did you say ?
A Business Intelligence Competence Center (BICC) is
a cross-functional organizational team that has
defined tasks, responsibilities, roles and skills for
supporting and promoting the effective use of Business
Intelligence across an organization.
BICC, What did you say ?
BICC, Organization - Business
50%
29%
21%
External
IT
Business
Users 8%
Data Scientist
4%
Business Analyst
9%
Source : Gartner 2012
BICC, Organization - IT
50%
29%
21%
External
IT
Business
Solutions Architect 2%
Project Manager
10%
Technical Specialists
19%
Source : Gartner 2012
BICC, Organization - External
50%
29%
21%
External
IT
Business
Database specialists
6%
Professional Services
42%
Source : Gartner 2012
BICC, What did you say ?
BICC, Tasks – Corporate BI Strategy
€
BICC, Tasks – Data Management Strategy
BICC, Tasks – Education and support
BICC Business
IT
BICC, What did you say ?
BICC Leader
Business
Analytical
Technical
Business
Analyst
Business
Analytical Technical
Technical
Advisor
Business
Analytical
Technical
Data
Steward
Business
Analytical Technical
Data Quality
Analyst
Business
Analytical Technical
Data
Scientist
Business
Analytical Technical
BICC, Skills and roles
BICC, What did you say ?
BICC, Risks ?
CIO
Development BICC Infra
CFO
Controlling BICC
CMO
Marketing BICC
COO
Building Production Design
BICC
Sponsorship should be on CxO-level
BICC, Risks ?
Lack of skills Too much IT
Limited business buy-in Conflicting priorities
BICC, The crucial role of the DWH ?
BICC, What is the impact of Big Data ?
BICC, What about mobile BI ?
BICC, Is Self Service BI a relief ?
BICC, How to deal with visualizations ?
BICC, How do we do it at USG People ?
SSC-BI
Business
Analysis &
Control
Business
Analysis
StartPeople
BICC
Business
Relationship
managers
Senior
Controllers
Extended
BICC
BICC, How do we do it at USG People ?
• Second line
• User management reporting environmnet
• Support BA & C with setup analysis and
reports
• Changes reporting environment
• First Line
• Setup analysis and reports
• Setup functional analysis cubes
BICC
• Overall management source
systems CR’s with impact on
reporting
• Follow up CR’s on source
systems requested by BICC
• Clarification CR’s
• Support general
managers
Extended
BICC
SSC-BI
BA & C
Senior
Controllers
BRM
Thank You
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