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Business One

SAP Business One –

What’s new in 2011? UK & Ireland SAP User Group

Conference November 2011

© 2011 SAP AG. All rights reserved. 2

UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics

• The Success / Product Roadmap / Opportunities

• Business Logic / Localization

• Integration Capabilities / Remote Support Platform

• Mobile Solutions

• Questions & Answers


Excellent market traction and positive growth trajectory

Satisfied customers & Partners

Innovative strength

Opens up new markets and countries

Impressive footprint at large accounts

SAP Business One – Strong as Never Before

Jim Hagemann Snabe, Co-CEO SAP AG:

“SAP will continue to innovate around SAP Business

One as we consider it a very important part of our

solution portfolio for small and midsized companies”

2008 2009 2010

6,6 7,1 7,5

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atisfa

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SAP Business One facts

~820 active VAR partners worldwide

~300 Software Solution Partners with 500+ solutions

1.500+ subsidiaries* of larger enterprises are using SAP Business One

SAP’s Best Selling ERP by number of Customers

* Including further entities such as affiliates, franchisees etc

32,000+ customers world wide

40 country localizations, 26 languages

App for iPhone and iPad reaches 28,300+ installations


A Business Solution and a Flexible Platform

Benefits of the Business Platform

Enhance business operations

Offer new user experience

Support multi device

Accelerate Co-Innovations with Partners

Integrate Web, Social and Cloud

Achieve greater efficiency and lower TCO


Groundbreaking Opportunities for SAP Business One

Mobile Intuitive and interactive access to business information from

anywhere, anytime. Easy to deploy apps deliver instant value

Game Changer: SAP HANA New era - Real-time BI for SMB

Business Intelligence Interactive Analysis and On- Demand BI

Subscription based Hosting Enabling technology, management tools and value added

services to deploy and manage B1 in data centers / cloud

Orchestration / Subsidiary Integration / BNI Integrate subsidiaries of LEs, suppliers or distributors in whole supply chain. Lifecycle

Management, Master Data Management, Process Orchestration across SAP solutions

Starter Package Reduced-scope version at reduced price for

low entry SE, limited to five software users

Eco-System Fast partner co-innovation for industries,

mobile, networked applications, and cloud

Localization Covering all major markets


Unique competitive advantage: Affordable BI on In-Memory for SMB

Freestyle search: All relevant business information in seconds

Multi-dimensional, real-time analysis for instant business decisions

By one click figures such as sales forecast & operation planning

SAP Business One, analytics powered by SAP HANA

HANA runs in parallel

with B1 Server (MSSQL)

Platform consolidation: B1 Analytics &

transactions runs on HANA in “real” real time

Phase 1: Hybrid Phase 2: One-Box Pilot Phase


Clear and Solid Roadmap - Accelerated Product Innovation

* Planned General Availability: Release 8.82 in Q1 2012 / Release 9.0 in Q4 2012

We constantly deliver innovation without business disruption:


End-to-End Core Business Functions and Capabilities

Key Capabilities Superior user interface

Outlook integration

Embedded SAP Crystal Reports software for Reporting

Universal code base for 40 countries comply with legal requirements

Upgrade wizard

Centralized authentication framework

Enhanced infrastructure for data archiving, transaction management,

and memory governance

Remote support platform for diagnostics and troubleshooting

Solution packager for SAP partners to deploy add-on solutions easily

Integration framework incl. out-of-the-Box integration scenarios

SAP Business One Hardware Requirements

Extremely Inexpensive: Any commercial

computer is good enough (> 4 GB RAM..)


A Comprehensive Solution

Items management

Price List and discount management

Stock transactions

Inventory count

Warehouse transfer

Serial Numbers

Batches management

Pick and pack

Bin location management

Inventory

Quotation

Order

Invoice

Delivery

Return

Credit Memo

Drop ship process

Bill of Materials

Production Orders

Forecasting

MRP Wizard

Recommendation Report

Marketing campaign

Customer management

Gross profit

Contact management

Opportunities and pipeline management

Activity management

Sales person and commission management

Blanket agreement

Service contract

Service call

Knowledge base management

Chart of accounts

Journal entry

Recurrent transaction

Multi-currency

Exchange rate

Financial Reports

Budget

Cost Accounting

Payment

Down Payment

Bank Statement and reconciliation

Order to

Cash

Demanding

& Planning CRM Financials

SDK & Add-Ons

Purchase quotation

Purchase order

Purchase delivery

Purchase return

Purchase invoice

Purchase credit note

Reserve invoice

Landed Cost

Procure to

Pay

Real Time Dashboard & Drill-Down Reporting

General Technologies (Drag & Relate; Alerts; UI Customization…)


SAP Business One Key Functionality

Accounting and Financials

Inventory and Distribution

General ledger and journal entries

Basic budget management

Banking and bank statement processing

Payment processing and reconciliation

Financial statements and reporting

Sales tax and VAT

Basic cost accounting and monitoring

project costs

Multicurrency support

Sales and Customers

Opportunities and pipeline management

Customer contact / activity management

Sales quotations and orders

Invoicing and crediting

Sales and pipeline forecast

Service contract management

Service call management and tracking

Purchasing and Operations

Purchase orders and deliveries

Goods receipts and returns

AP invoice and credit notes

Bills of materials

Production orders

Forecasting and material

requirements planning

Reporting and Administration

Fully integrated with Crystal Reports® software

“Drag-and-relate,” drill downs, search assistance, workflow-based alerts

Employee directory and administration, employee time

Remote support platform

Data migration workbench, data archiving

SAP® Business One Software Development Kit including the data

interface application program interface (API) and user interface API,

user-defined fields and tables, and solution packager

Inventory and Distribution

Items management, item queries

Receipt to stock, release from stock, and stock

transactions

Stock transfer between multiple warehouses

Serial number management

Inventory revaluation

Customer and vendor catalog

Price lists and special pricing

Batch management

Pick and pack


Delivered Highlights in Release 8.8 and 8.81

Innovation Highlights

Solutions

Hybrid deployment with on-demand/cloud based applications,

such as plug’n play e-shop by ePages

Interface for mobile devices

Additional web services

SDK Technical enhancements, including exposure to SDK Objects

Lifecycle

Mgmt

Upgrade Wizard; Extension of Remote Support Platform

B1IC is integral part of B1

Integration

B1 8.8 Integration Component (B1IC)

B1i: Out-of-the-box scenarios for integration between B1 and

ERP systems / between B1 systems

SAP Business One for iPhone and iPad

Analytics Integration of Crystal; new layout / reporting content

Converter for Print Layout Designer (PLD) content

BI on demand

Core

Cockpit (Personal work center)

Electronic file manager

Request for Quotation

Recurring Activities

Recurring Transactions

Journal Entry Preview

Basic Cost Accounting

Relationship Map


SAP BusinessObjects / Analytics Integration

Insert page title

Cost Center Analysis

B1 Interactive Analysis

(Controlling Suite)

Predefined MS Excel, using MS Excel

Pivot Table for interactive (ad-hoc) analysis

SAP BusinessObjects BI OnDemand *

Integration of the easy-to-consume cloud application

Business One query results populate into BI

OnDemand service for graphical illustration

* Available since Release 8.81 PL 08


Highlights in Minor Release 8.82

Business Logic Enhancements Automatic Account Allocation Reconciliation

Closing of Goods Receipt PO / Goods Return

Serial Number Allocations

Credit Memo without effect on Inventory

Credit Memo for Reserved Invoice

Dunning Interest Posting

Employee Master Data

Calendar ~ Service Calls & Tasks

Payment Wizard

Activities

Pick and Pack

Make to Order

Campaign Management

Blanket Agreement

MRP

Cross Topics Express Configuration

Solution Packager

Upgrade Process Enhancements

Topped Life Cycle Management

Master Data Cleanup Wizard

Dashboard Enhancements

Cockpit Enhancements

SAP Crystal Reports enhancements

Functional & Technical Enhancements Bank Statement Processing (BSP)

Country Specific Enhancements

Additional Functional Enhancements

SDK Enhancements


Planned Highlights in Release Family 9

Continuous improvement and Innovation of the User Experience

Full utilization of HANA Database technology

Multiple Units of Measure Enhancements Incl. Price Units

Banking / Financials Enhancements

Bin Locations

Comprehensive Pricing Engine including cross pricing

Simplified G/L Account Set-up

Comprehensive Stock Counting Process

Controlling Suite

Lifecycle management expansion (RSP)

Business workflow

Generic audit file generator for electronic interchanges

Sectional tax register

Year End Closing Wizard

Tight integration of B1 Studio with .Net development

environment to create one unified development suite

Ad-hoc reporting (Webi)


Country Roadmap – Fast Growth Markets

China, France, Germany, India, United Kingdom, United States, Israel, Ireland, Spain, Portugal, Netherlands,

Belgium, Austria, Russia, Switzerland, Czech Republic, Slovakia, Poland, Russia, Australia, South Africa,

New Zealand, South Korea, Japan, Brazil, Chile, Panama, Costa Rica, Nicaragua, Guatemala, Canada,

Mexico, Italy, Hungria, Sweden, Finland, Norway, Cyprus, Denmark, Singapore. (Since 2006)

Planned localizations –

Turkey, Greece (2011/2012)

Non-localized countries – In various countries SAP Business One is

used non-localized, running on other localizations or Partner solutions


Our Easy and Reliable Subsidiary / Ecosystem Integration

Key Business Drivers

Data Harmonization

Financial Consolidation

Business Process

Standardization

Supply Chain Optimization

How we implement it

Pre-configured content

Customer specific content


Integration Framework: Business Networks & Connectivity

With B1i Framework we do: Integrate into business networks, across heterogeneous system environments

Unify business processes, and automate operations across the ecosystem

Exchange & map data with web services, mobile, collaboration tools, social / business networks

Bring rapid implementation with rich and proven out-of-the-box scenarios

Embed cloud computing and hybrid deployment model


Comprehensive Lifecycle Management

Remote Support Platform – Proactive System Support with Health Checks, Self-Healing Capabilities and Patch Distribution

Upgrade Wizard – The Upgrade Wizard Streamlines Upgrades Through a Fully Guided Process Automated Updates


Comprehensive And Integrated Life Cycle Management

Go-Live

Check

Embedded

Configuration

Wizard

Monitoring

and Curing

RSP installs

contracted

software

Embedded

Upgrade

Wizard

Product Support

and Patch

distribution

Customer

signs the

contract

Partners

Remote Support Platform

© 2011 SAP AG. All rights reserved. 24 Internal

Remote Support Platform 2.3 for SAP Business One Where were we a year ago?

Traffic lights indicating

readiness of application

for operations

Overview of hardware

and software

configuration

Overview of business

setup and customization

level

System

Monitoring

Software Maintenance

Services

Health Checks &

Corrective Tasks

Single User

Interface

SAP Business One Patch Downloads

RSP Self Upgrade functionalities

Portugal Software Certification Distribution

System Data Service to simplify administrative work

Over 60 Health Checks in 6 categories to check data consistency

Corrective Tasks to prevent cure system proactively

Dashboard with key

information required

Full management and

monitoring of installed

components

Wizard based approach

for user communication

Repository of reports

Monitor, Protect, Keep Up To Date and Heal

with one easy to use application

Remote support platform and key functions for

ensuring smooth business operations.

Release 2.3 in unrestricted shipment since

November 2010


System Status Report

Comprehensive system assessment

Automatic checks on important system factors such as disk

space and back-up status

Detailed information on business setup and customization

Overview of hardware and software configuration

Traffic lights to visually indicate system readiness and

areas that need attention

Reports highlight changes compared to the previous

reports and include previous data


Remote Support Platform 2.4 for SAP Business One What have we done over the year?

New and Improved

User Interface

Several New Functionalities

Added

Partner Channel

and the Studio

Partner Channel break through in supporting

customers remotely

What they say? Partner Channel is very helpful when

working with customer. New Interface is clear.

Improved usability

More options available from

the main, overview screen

Main functions available from

the tool bar

Simplified navigation

Initialization Wizard to fasten

software deployment and

configuration for VARs

Customized Solution – faster

delivery of SAP solution for

customer databases

Improved Security and

Password Management

SSL Server Certification

Create Partner Tasks

Assign Tasks to one or many

customers

Assign RSP Customized

Solution to selected

customers

Request databases from

customer

Simple shell commands


Example of an Implementation at Partner Environment

RSP

Customer – distributed

environment with many

RSP installations world

wide

Partner – One single access

point to all events at Customer

side

Central Point for managing B1

at customer side

RSP Data packages by

Partners to Customer

RSP Data (notifications,

alerts) sent by Customers

to Partners

RSP DB

Other Apps: B1,

Ticketing, etc.

Partner Customers

Studio


Read- and write-access to most important data in SAP Business One.

Anytime and anywhere interaction makes our customers more productive

Powerful Mobility Solutions for Small Businesses


Immediate access to most relevant information

Apps cover all basic needs including business

processes, reporting and generic extensibility

Software Solution Partners co-innovate

and distribute applications for:

Industries, business processes or

specific technical approaches

SSP Example - Coresuite mobile


Success Stories about Mobile – For SAP and Partners


New key functions of Version 1.2.0 (Some only supported in conjunction with SAP Business One 8.81 PL05)

User authorization considered on level of function

Detailed information about stock, listed by warehouse

User Defined Fields (UDF) can be displayed in master data and transactions


View your business partner related sales documents (sales quotation / sales opportunity / sales order)

Set a specific SAP Business One company database in the app (see SAP Note 1606567)

Monitor your key business data such as sales analysis & cash flow in the new interactive dashboards

Create or modify business partner address and contacts now

Synch your SAP Business One activities into the calendar of the device

Benefit from a faster server-connection, simplified UDF logic, the retina display support, new overall design


Creation of Sales Opportunities

Customizable KPI / Home screen layouts and extended To-Do List

New module ‘Service Contract’, Barcode scanning for goods service

Additional dashboard ‘Purchase Quotations’, dashboards offer improved performance / option to email

Integration of the documentation and customer specific help

Some functions of 1.5.0 will be only supported in conjunction with SAP Business One 8.82 RU PL03

- Planned availability: Week of Jan 23-29, 2012)

Creation of Sales Order / Sales Quotation and Service Call Enhancement


Version details of minor releases


Security of business data in SAP Business One for iPhone


SAP Business One for iPhone/iPad - Extensibility


Future Outlook

Planned Features for iOS

Enable service call with pick-up and tracking

Business objects interactive relationship map

Crystal Reports with selection criteria parameters

iPad new UI design

Other Topics

Additional Platforms

Extensibility

B2C

Platform independence


https://store.sap.com – SAP & Partner Mobile Solutions

https://store.sap.com/


Demo


THE FUTURE IS NOW

Business One


APPENDIX


Positioning of SAP Business One

* Including Subsidiaries or Remote Offices of Large Enterprises

For Small and Medium Businesses* that want to fully integrate their end-to-end

business and grow SAP Business One is the only complete and integrated

world-class ERP solution that’s truly affordable

Because:

Complete: All essential business functions available out-of-the-box (accounting, CRM,

operations, sales, marketing, service, warehousing and more), providing complete

visibility and better control to help you run your end-to-end business professionally

Integrated: All business functions come in one package, making it easy to set up, use,

and optimize. Integrate with other systems via standard integration packages / open APIs

Extensible: Flexible platform for growth with a worldwide coverage of 40 localized

versions. You can extend the solution with over 500 pre-integrated, industry-specific and

horizontal solutions from local SAP partners

Truly Affordable: You can get started with a few users and basic implementation for

$10K or less. Already adopted by tens of thousands customers around the world

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