caderno de atividades ciências contabeis disciplina ... · caro aluno, este caderno de atividades...
TRANSCRIPT
2
Cad
ern
o d
e A
tivi
dad
es
Ciê
ncia
s C
on
tab
eis
Dis
cip
lina
Co
mp
ort
am
en
to O
rga
niz
acio
na
l
Co
ord
enaç
ão d
o C
urs
o
Iara
Sô
nia
Ma
rch
iore
tto
Au
tora
Ju
lian
a C
ristin
a e
Silv
a
3
© 2
012 A
nhanguera
Public
ações
!"#$%$&'('(")*"#&+,-#(./'0(#+(*'"1$'0(*#"(2+'02+)"(3)$#(&)($3*")44-#5()3(6#"3'($&7/8$1'5")4+3$&'(#+(3#&$.1'&'()3(09/:+'(
*#"8+:+)4'(#+(2+'02+)"(#+8"#($&$#3';(<$':"'3'&#(/#(="'4$0(>?@>
Co
mo
cit
ar e
sse
do
cum
ento
:
Silv
a, J
ulia
na
Cri
stin
a e,
Co
mp
ort
amen
to
Org
aniz
acio
nal
. Val
inh
os,
p. 1
-81
, 20
11
. Dis
po
nív
el e
m:
<w
ww
.an
han
gu
era.
edu
.br/
cead
>. A
cess
o e
m:
01
fev
. 2
01
2
Ch
an
ce
ler
An
a M
aria
Co
sta
de
So
usa
Re
ito
r
Gu
ilhe
rme
Ma
rba
ck N
eto
Vic
e-R
eit
or
Le
ocá
dia
Ag
láe
Pe
try L
em
e
Pró
-Re
ito
res
Pró
-Re
ito
r A
dm
inis
tra
tiv
o:
An
ton
io F
on
se
ca
de
Ca
rva
lho
Pró
-Re
ito
r d
e E
xte
ns
ão
, C
ult
ura
e D
es
po
rto
:
Ed
ua
rdo
de
Oliv
eira
Elia
s
Pró
-Re
ito
r d
e G
rad
ua
çã
o:
Le
ocá
dia
Ag
láe
Pe
try L
em
e
Pró
-Re
ito
ra d
e P
es
qu
isa
e P
ós
-Gra
du
aç
ão
:
Ed
ua
rdo
de
Oliv
eira
Elia
s
Dir
eto
r-G
era
l d
e E
AD
Jo
sé
Ma
nu
el M
ora
n
Dir
eto
ra d
e D
es
en
vo
lvim
en
to d
e E
AD
Th
ais
Co
sta
de
So
usa
An
ha
ng
ue
ra P
ub
lic
aç
õe
s
Dir
eto
r
Lu
iz R
en
ato
Rib
eiro
Fe
rre
ira
Nú
cle
o d
e P
rod
uç
ão
de
Co
nte
úd
o e
Ino
va
çõ
es
Te
cn
oló
gic
as
Dir
eto
ra
Ca
rin
a M
aria
Te
rra
Alv
es
Ge
ren
te d
e P
rod
uç
ão
Ro
do
lfo
Pin
elli
Co
ord
en
ad
ora
de
Pro
ce
ss
os
Ac
ad
êm
ico
s
Ju
lian
a A
lve
s
Co
ord
en
ad
ora
de
Am
bie
nte
Vir
tua
l
Lu
sa
na
Ve
ríssim
o
Co
ord
en
ad
or
de
Op
era
çã
o
Ma
rcio
Oliv
ério
4
Lege
nda d
e Íco
nes
Glo
ssár
ioz
ab d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
Lei
tura
Ob
rig
ató
ria
Ag
ora
é a
su
a ve
z
Víd
eos
Lin
ks Im
po
rtan
tes
Ver
Res
po
sta
Fin
aliz
and
o
Re
ferê
nc
ias
Início
5
<)4&)(4+'(6+/&',-#5()3(@AAB5(#4(6+/&'3)/8#4(&'(CD/E'/:+)"'(F&+1'1$#/'0G(873(4$&#(#(*"$/1$*'0(
3#8$H#(&#(4)+(1")41$3)/8#;(
=+41'/&#(*)"3'/)/8)3)/8)('($/#H',-#()(#('*"$3#"'3)/8#('1'&73$1#()3(8#&'4('4(',I)4()(
*"#:"'3'45()0'(J(+3'(K/48$8+$,-#(&)(F&+1',-#(L+*)"$#"(1#3*"#3)8$&'(1#3('(2+'0$&'&)(&#()/4$/#5(
*)42+$4'(&)($/$1$',-#(1$)/89.1'()()M8)/4-#5(2+)(#6)")1)3#4;((
F0'(*"#1+"'('&)2+'"(4+'4($/$1$'8$H'4(N4(/)1)44$&'&)4(&#(3)"1'&#(&)(8"'%'0E#()(N4()M$:7/1$'4(&#(
3+/&#()3(1#/48'/8)(8"'/46#"3',-#;(
F44)(1#3*"#3$44#(1#3('(2+'0$&'&)(J()H$&)/1$'&#(*)0#4($/8)/4#4()(1#/48'/8)4($/H)48$3)/8#4(
/#(1#"*#()/8)()(&)(6+/1$#/O"$#45(/'($/6"')48"+8+"'5(/'4(%$%0$#8)1'45(/#4(0'%#"'8P"$#45(/'4(
3)8#�#:$'4()(/#4(!"#:"'3'4(K/48$8+1$#/'$45(8'$4(1#3#Q
· !"#:"'3'(&)(K/$1$',-#(R$)/89.1'(S!KRT5(2+)(1#/1)&)(%#04'4(&)()48+&#('#4('0+/#4(*'"'(#(
&)4)/H#0H$3)/8#(&)(*)42+$4'(4+*)"H$4$#/'&'(*)0#4(/#44#4(*"#6)44#")4;
· !"#:"'3'(K/48$8+1$#/'0(&)(R'*'1$8',-#(<#1)/8)(S!KR<T5(2+)(1#/1)&)(%#04'4(&)()48+(
*'"'()/8)4(1+"4'")3()4*)1$'0$U',-#5(3)48"'&#()(&#+8#"'&#;
· !"#:"'3'(&#(V$H"#WX)M8#(S!VXT5(2+)(*"#*$1$'('#4('0+/#4('('2+$4$,-#(&)(0$H"#4('(*"),#4(
'1)449H)$45((3)0E#")4('+8#")4(/'1$#/'$4()($/8)"/'1$#/'$45($/&$1'(*)0#4(*"#6)44#")4;
· L)"H$,#(&)(D44$487/1$'('#(F48+&'/8)(SLDFT5(2+)(#6)")1)(#"$)/8',-#(*)44#'05(
*4$1#*)&':P:$1'()(./'/1)$"'('#4('0+/#4;
· !"#:"'3'4(&)(FM8)/4-#(R#3+/$8O"$'5(2+)(&)4)/H#0H)(',I)4(&)(")4*#/4'%$0$&'&)(4#1$'05(
*)"3$8$/&#('#4('0+/#4(#(*0)/#()M)"191$#(&'(1$&'&'/$'5(%)/).1$'/&#('(1#3+/$&'&)(/#(
'1)44#('#4(%)/4()&+1'1$#/'$4()(1+08+"'$4;
D(.3(&)(3'/8)"()44)(1#3*"#3$44#(1#3('(3'$4(*)"6)$8'(2+'0$&'&)5('(1+48#4('1)449H)$45('(
D/E'/:+)"'(*"$H$0):$'(#(*")*'"#(('0+/#4(*'"'(2+)(1#/1")8$U)3(4)+4(!"#Y)8#4(&)(Z$&'()(#%8)/E'3(
4+1)44#(/#(3)"1'&#(&)(8"'%'0E#;(D'3#4($/#H'&#")4()(3#&)"/#4(4$48)3'4(&)(:)48-#(/'4(4+'4(
$/48$8+$,I)4;(D4(+/$&'&)4(0#1'0$U'&'4()3(&$H)"4#4(F48'(&#(*'94(*")4)"H'3('(3$44-#()(&$6+/&)3(
#4(H'0#")4(&'(D/E'/:+)"';
D8+'/&#(8'3%J3(/'(F&+1',-#('(<$48[/1$'5(#":+0E'W4)(&)(#6)")1)"()/4$/#(4+*)"$#"(&)(2+'0$&'&)(
)3(8#&#(#(8)""$8P"$#(/'1$#/'05(*#"(3)$#(&#(8"'%'0E#(&)4)/H#0H$&#(*)0#(R)/8"#(&)(F&+1',-#('(<$48[/1$'(
&'(\/$H)"4$&'&)(D/E'/:+)"'(W(\/$&)"*5(/#4(&$H)"4#4(*#0#4(&)('*#$#(*")4)/1$'0()4*'0E'(*#"(
8#&#(#(="'4$0;(L+'(3)8#�#:$'(*)"3$8)('($/8):"',-#((*"#6)44#")45(8+8#")4()(1##"&)/'&#")4(
E'%$0$8'(/'(O")'(*)&':P:$1'(1#3('(3)43'(./'0$&'&)Q('0$'"(#4(3)0E#")4(")1+"4#4(8)1/#0P:$1#4(
)()&+1'1$#/'$45(&)H$&'3)/8)(")H$4'-('8+'0$U'()(1#3(1#/8)]&#(1'&'(H)U(3'$4('3*0#(*'"'(#(
&)4)/H#0H$3)/8#(*)44#'0()(*"#.44$#/'0(&)(/#44#4('0+/#4;
A t
od
os b
on
s e
stu
do
s!
!"#6;(D/8#/$#(R'"%#/'"$(^)88#
!")4$&)/8)(&#(R#/4)0E#(&)(D&3$/$48"',-#(_(D/E'/:+)"'(F&+1'1$
on
al
Noss
a Miss
ão, N
osso
s Valo
res
6
Sobr
e o Ca
dern
o de A
tivida
des
R'"#(S'T('0+/#(S'T5
(`(1+"4#(&)(F&+1',-#('(<$48[/1$'('1'%'(&)(:'/E'"(3'$4(+3'($/#H',-#Q(#(1'&)"/#(&)('8$H$&'&)4(
&$:$8'0$U'&#;(K44#(4$:/$.1'(2+)(H#17(*'44'('(8)"('1)44#('(+3(3'8)"$'0($/8)"'8$H#5(1#3(&$H)"4#4(0$/a4(
&)(4$8)45(H9&)#4()(8)M8#4(2+)()/"$2+)1)"-#('$/&'(3'$4('(4+'(6#"3',-#;(L)(*")6)"$"5(H#17(8'3%J3(
*#&)"O($3*"$3$W0#;
F48)(1'&)"/#(6#$(*")*'"'&#(*#"(*"#6)44#")4(&#(4)+(R+"4#(&)(b"'&+',-#5(1#3(#(#%Y)8$H#(&)('+M$0$OW0#(
/'('*")/&$U':)3;(!'"'($48#5()0)('*"#6+/&'(#4(*"$/1$*'$4(8P*$1#4('%#"&'(/#(V$H"#W8)M8#5(#"$)/8'/&#(
4)+4()48+()(*"#*#/&#('8$H$&'&)4(2+)(H-#('Y+&OW0#('(1#3*"))/&)"(3)0E#"(#4(1#/8)](&'4(
'+0'4;(X#()48)4(")1+"4#4(1#/8"$%+)3(*'"'(2+)(H#17(*#44'(*0'/)Y'"(1#3('/8)1)&7/1$'(4)+(8)3*#(
)(&)&$1',-#5(#(2+)($/10+4$H)(6'1$0$8'"O(4+'($/8)"',-#(1#3(#(*"#6)44#"(FD<()(1#3(#(*"#6)44#"(8+8#"(
'(&$48[/1$';
D44$35(&)4)Y'3#4(2+)()48)(3'8)"$'0(*#44'('Y+&'"('$/&'(3'$4(/#(4)+(&)4)/H#0H$3)/8#(*)44#'0()(
*"#.44$#/'0;
\3(P8$3#(4)3)48")(0)8$H#(*'"'(H#17c
d#4J(e'/+)0(e#"'/(
<$")8#"Wb)"'0(&)(FD<
Un
ive
rsid
ad
e A
nh
an
gu
era
– U
nid
erp
Th
ais
So
usa
Dir
eto
ra d
e D
esen
volv
imen
to d
e E
AD
Un
ive
rsid
ad
e A
nh
an
gu
era
– U
nid
erp
d#d#4J4J(e(e'/'/+)+)0(0(e#
e#"'"'/(/(
Un
Univiv
er
ers
isid
ad
ad
ed
e A A
nh
nha
na
ng
ug
ue
re
ra
a –
–
Un
Unidid
er
erpp
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
Th
ai
ais
s S
oS
ou
su
saa
Di
Dir
eretoto
rara d d
e e D
eD
esese
nv
nvo
lo
lvivim
em
ent
nto
o
de
de
E EA
DA
D
7
F48)("#8)$"#(8)3(1#3#(#%Y)8$H#(#"$)/8'"(4)+(*)"1+"4#(*#"(3)$#((3'8)"$'$4(&$4*#/$%$0$U'(/#(D3%$)/8)(
Z$"8+'0(&)(D*")/&$U':)3;(D44$35(*'"'(2+)(H#17(6','(+3(%#3()48+(4$:'('8)/8'3)/8)(#4(*'44#4(
4):+$/8)4Q(
@;(V)$'(#(3'8)"$'0(&$&O8$1#(")6)")/8)('(1'&'('+0'f
>;(D44$48'(N4('+0'4(/'(4+'(+/$&'&)()(&)*#$4(&$4*#/9H)0(/#(D3%$)/8)(Z$"8+'0(&)(D*")/&$U':)3(*'"'(
H#17f(S4+:)48-#Q(D44$48'(N4('+0'4(/'(4+'(+/$&'&)()(8'3%J3(/#(D3%$)/8)(Z$"8+'0(&)(D*")/&$U':)3T
g;(h)4*#/&'(N4(*)":+/8'4(")6)")/8)4('#($8)3(Ci'%$0$&'&)4G(&)48)("#8)$"#f
B;(!'"8$1$*)((F/1#/8"#4(!")4)/1$'$4()(8$")(4+'4(&]H$&'4(1#3(#(8+8#"(0#1'0;
j;(D*P4(1#/10+$"(#(1#/8)]&#(&)44'('+0'5('1)44)('(4+'(DX!L()(H)"$.2+)('()8'*'(2+)(&)H)"O(4)"(
")'0$U'&';(
Caro
Alun
o,E
ste
Cad
ern
o d
e A
tivi
dad
es f
oi
elab
ora
do
co
m b
ase
no
liv
ro “
Co
mp
ort
amen
to
Org
aniz
acio
nal
e
Co
mu
nic
ação
”,
do
s au
tore
s G
eral
do
C
arav
ante
s,
Clá
ud
ia
Car
avan
tes
e M
ôn
ica
Klo
eckn
er,
da
Ed
ito
ra A
GE
, P
LT 1
11
.
Rote
iro de
Estu
do
Pro
fª. J
ulia
na C
rist
ina e
Silv
aCom
port
am
ento
Org
aniz
aci
onal
Tema
1O
rgan
izaç
ão, C
om
po
rtam
ento
Org
aniz
acio
nal
e V
isão
Sis
têm
ica
íco
nes
:
8
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"D(X)#"$'(b)"'0((L$48)3'4(SXbLT
!"
Os c
onceitos d
e C
om
port
am
ento
Org
aniz
acio
nal
!"
A e
str
utu
ra d
e u
ma o
rganiz
ação
Hab
ilid
ades
!"#$%&'(#)"*+#,-)-./#0-.#*&1&2#,-#.-01"%,-.#&0#0-345%6-0#74-068-09#
!"k+'$4(6'8#")4(1#3*I)3(#(R#3*#"8'3)/8#(`":'/$U'1$#/'0l
!"`(2+)(J(X)#"$'(b)"'0((L$48)3'4(SXbLTl
!"(k+'0('(&$6)")/,'()/8")(`":'/$U',-#()(L$48)3'l
AU
LA 1
D44$48'(N4('+0'4(/#4(*#0#4(*")4)/1$'$4()(8'3%J3(&$4*#/9H)$4(/#(D3%$)/8)(Z$"8+'0(&)(
D*")/&$U':)3(*'"'(H#17;
Org
aniz
ação
, Co
mp
ort
amen
to O
rgan
izac
ion
al e
Vis
ão S
istê
mic
a
<)('1#"&#(1#3(#4('+8#")45('()48"+8+"'(&)(#":'/$U',-#()48O(*")4)/8)(/#(1#8$&$'/#(($/&$H9&+#45(&)4&)(
#(3#3)/8#(&#(/'41$3)/8#5(&)/8"#(&)(+3(E#4*$8'05(*#"()M)3*0#5('8J(#(3#3)/8#(&'(4+'(3#"8)5()3(2+)(
EO(+3'($"3'/&'&)(2+)(4)(")4*#/4'%$0$U'(*)0#(1#"*#()('03'(&#(4)"(E+3'/#;
L+%)/8)/&)W4)5(*#"8'/8#5(2+)(#($/&$H9&+#(*'"8$1$*'(&+"'/8)(8#&'(4+'(H$&'(&)(:"+*#4()(#":'/$U',I)4(2+)(
4+*")3(4+'4(/)1)44$&'&)45(4)Y'(/#(:"+*#()41#0'"5(/#(3)"1'&#(*)"8#(&)(1'4'5(#+(/#(10+%)('#4(./'$4(&)(
4)3'/';(F0'45('4(#":'/$U',I)45(4-#(8-#(*")4)/8)45(2+)(3+$8'4(H)U)4(/)3(4-#(*)"1)%$&'45('(3)/#4(2+)(
&)$M)3(&)(")'0$U'"(1#3(2+'0$&'&)(#4(4)"H$,#4(2+)(&)0'4(4-#()4*)"'
Leitu
ra Ob
rigat
ória
Cont
eúdo
s e Ha
bilida
des
A
`4('+8#")4('."3'3(2+)(C'4(#":'/$U',I)4(4-#($/48"+3)/8#4(+4'(*)0'4(*)44#'4(*'"'(1##"&)/'"(4+'4(
',I)4('(.3(&)(#%8)"('0:#(2+)()0'4(&)4)Y'3(#+(H'0#"$U'3G(SR'"'H'/8)45(b;f(R'"'H'/8)45(R;f(m0#)1a/)"5(
>??nT;
F(2+)3(1"$'(+3'(#":'/$U',-#l(!#&)3(4)"(:"+*#4(&)(*)44#'4(2+)(1#3*'"8$0E'3('(3)43'(#*$/$-#5(#+(
'*)/'4(+3'(*)44#';(D(H)"&'&)(J(2+)5(1#3#(&$U)3(#4('+8#")45(C'(1"$',-#(&)(H'0#")4(*#&)('*")4)/8'"(
+3(8"$*0#()48O:$#Q($/*+8(#+()/8"'&'f(8E"#+:E*+8(#+(8"'/46#"3',-#f()(#+8*+8(#+(4'9&'G(S*;(B>T5(#(2+)(3#48"'(
10'"'3)/8)('(X)#"$'(&)(L$48)3'45()3(2+)(1'&'()48O:$#(1$8'&#(*#&)(")1)%)"($/o+7/1$'4(&#('3%$)/8)()3(
2+)('(#":'/$U',-#()48O;(L)/&#('44$35(8#&#(#(*"#1)44#(&)()/8"'&'(S1#/8"'8',-#(&)(")1+"4#4(E+3'/#45(
$/4+3#45(")1+"4#4(./'/1)$"#4T5(8"'/46#"3',-#(S*"#1)44#(&)(8"'%'0E#(2+)(8"'/46#"3'('()/8"'&'()3(
4'9&'T()(4'9&'(S*"#&+8#4('1'%'(#+(4)"H$,#4(&$")1$#/'('#(3)"1'&#T(1#"")4*#/&)(N()48"+8+"'(&)(
+3'(#":'/$U',-#;
D(#":'/$U',-#(*'44'(*#"(8#(#4()48O:$#4(1$8'()5(2+'/&#(1#/4):+)('8)/&)"(N4(/)1)44$&'&)4(&)(
4)+4(10$)/8)45(8)3(1#/&$,I)4(*#48)"$#")4(&)(1"$'"(H'0#")4('&$1$#/'$45(")1#3),'/&#(8#&#(#(*"#1)44#(
/#H'3)/8);(D0J3(&$44#5(J($3*#"8'/8)(0)3%"'"(2+)(8#&'(#":'/$U',-#(J(6#"3'&'(*#"(*)44#'45()(4-#(
Y+48'3)/8)(#4($/&$H9&+#4(2+)(*)/4'35(*0'/)Y'3()()M)1+8'3('4('8$H$&'&)4(*0'/)Y'&'4()(*)/4'&'4;(
<)48)(3#(*'"8$/&#(&#(*"$/19*$#(&)(2+)('(1E'H)(*'"'('()6)8$H$&'&)(&)(+3'(#":'/$U',-#()48O()3(
4)+4(")1+"4#4(E+3'/#45(J(*#449H)0(1#3*"))/&)"(2+)(#()48+&#(&'(")0',-#()/8")(#4($/&$H9&+#4()(#+8"#4(
)0)3)/8#45(1#3#(*"#*P4$8#45()48"+8+"'()(8)1/#0#:$'5(2+)(1#3*0)8'3('(#":'/$U',-#5(J(6+/&'3)/8'0(*'"'(
'(4#%")H$H7/1$'(&)(2+'02+)"($/48$8+$,-#f(&'9(4+":)3(#4(1#/1)$8#4(*'"'(#(R#3*#"8'3)/8#(̀":'/$U'1$#/'0;(
R#3#(H#17(*#&)(H)"5('4(#":'/$U',I)4(4-#(6#"3'&'4(*#"(*)44#'4(2+)(/)0'4(8"'%'0E'3f(*#"($44#5()48+&'"(
8+&#('2+$0#(2+)(3#8$H'(#4($/&$H9&+#45('0J35(J(10'"#5(&#(")0'1$#/'3)/8#(&'()3*")4'(1#3(4)+('3%$)/8)5(
J(&)()M8")3'($3*#"8[/1$'(*'"'(4)+(4+1)44#5(*#$4(1#/E)1)"('4(*)"1)*,I)45(4)/8$3)/8#4()(',I)4((
8"'%'0E'&#")4(8#"/'W4)(H$8'05(*"$/1$*'03)/8)(*#"(8"'8'"W4)(&)(+3'(H$4-#(4$4873$1'()3(2+)(4)()48+&'('4(
$/8)"W")0',I)4()($/8)"&)*)/&7/1$'()/8")()0)4;
`4('+8#")4(H$/1+0'3(1#3*#"8'3)/8#(#":'/$U'1$#/'0('#(C)48+&#(&'()48"+8+"'5(&#(6+/1$#/'3)/8#()(&#(
&)4)3*)/E#(&'4(#":'/$U',I)45(%)3(1#3#(#(1#3*#"8'3)/8#(&)(:"+*#4()($/&$H9&+#4(&)/8"#(&)0'4G(
SRDhDZD^XFL5(>??n5('*+&(L#":)()(p'"/)"5(>??>T;(L'0$)/8'3(2+)()M$48)3(&#$4()0)3)/8#4()44)/1$'$4(
*'"'(#4()48+()3(R#3*#"8'3)/8#(`":'/$U'1$#/'0f(4-#()0)4Q('(C*)42+$4'G5(*#$4(8"'8'W4)(&)(+3'(O")'(
2+)()M$:)($/H)48$:',-#(1#/48'/8)5()('(C$/8)"&$41$*0$/'"$&'&)G5(*#$4(R`(J(+3'(O")'(&)(1#/E)1$3)/8#(
*"#H)/$)/8)(&)(3+$8'4(&$41$*0$/'4(&'4(R$7/1$'4(R#3*#"8'3)/8'$45(2+)5('*)4'"(&)('$/&'(")1)/8)4()3(
")0',-#(N4(R$7/1$'4(=$#0P:$1'4()(q94$1'45(1#/8"$%+)3()44)/1$'03)/8)(*'"'(4)(1#/E)1)"(#(1#3*#"8'3)/8#(
&#($/&$H9&+#5(&#(:"+*#()(&'4(#":'/$U',I)4(&)(+3'(6#"3'(:)"'0;(
10
D(!4$1#0#:$'5('(L#1$#0#:$'5('(D/8"#*#0#:$'()('4(R$7/1$'4(!#098$1'4(#6)")1)3(1#/8"$%+$,I)4($/8)"&$41$*0$/'")4(
2+)(*#44$%$0$8'3()6)8+'"(#()48+&#()3(R`5(*#$4(8#"/'W4)(/)1)44O"$#(+3(3J8#&#(1$)/89.1#(2+)(")2+)$"'(
#%4)"H',-#5(*")&$,-#()(3)/4+"',-#(&#(1#/8)]&#('(4)"()48+&'&#;
F3(#+8"'4(*'0'H"'45()M$48)35()3(6+/,-#(&)48'($/8)"&$41$*0$/'"$&'&)5(&$H)"4'4('%#"&':)/4(*'"'(
R#3*#"8'3)/8#(`":'/$U'1$#/'0;(!#"($44#5(#4('+8#")4(&)48'1'3('('%#"&':)3(C1#/8$/:)/1$'0G(1#3#(
)44)/1$'05()3(2+)(4)(&)8)"3$/'3('4(',I)4(:)")/1$'$4()3(6#"3'(&)(8#3'&'(&)(&)1$4-#(*'"'('(")4#0+,-#(
(*"#%0)3'4(#":'/$U'1$#/'$4;
`4('+8#")4(6'U)3('(*"#*#48'(&)(+3(3#&)0#(&)()48+&#(*'"'('(O")'(&)(R#3*#"8'3)/8#(`":'/$U'1$#/'05(
1E'3'&#(e'*'(&)(R'3*#5(1#3#(4):+)Q(
q#/8)Q(D('+8#"';(D&'*8'&#(&'(q$:+"'(>(&#(!VX(R#3+/$1',-#()(R#3*#"8'3)/8#(`":'/$U'1$#/'0;
Vis
ão S
istê
mic
a
PEST
LEE
Org
aniz
ação
Efic
ien
te, e
fica
z e
efet
iva.
Ind
ivíd
uo
Feliz
e A
tual
izad
o.
RES
ULT
AD
OS
OR
GA
NIZ
AÇ
ÃO
GR
UPO
IND
IVÍD
UO
Vis
ão S
istê
mic
a
11
Vis
ão s
istê
mic
a
C\3(4$48)3'(J(2+'02+)"()/8$&'&)5(1#/1)$8+'0(#+(694$1'5(1#3*#48'(&)(*'"8)4($/8)"W
")0'1$#/'&'45($/8)"'8+'/8)4(#+($/8)"&)*)/&)/8)45('&'(&)(+3(#%Y)8$H#G(SR'"'H'/8)45(b;f(R'"'H'/8)45(
R;f(m0#)1a/)"5(>??nT;
`4('+8#")4(4'0$)/8'3(2+)(8#&#(4$48)3'(&)H)(8)"(+3(#%Y)8$H#5()(2+)('4(*'"8)4($/8)"&)*)/&)/8)4(8"'%'0E'3(
Y+/8'4(*'"'('01'/,'"()44)4(#%Y)8$H#45(&$48"$%+9(/#(V$H"#WX)M8#()3(1$/1#(1'8):#"$'4(S&'(4#1$)&'&)5(&)(
*"#&+,-#5(&)(4$48)3'45(&)(*"#&+8#4()(&)(&)"$H'T;(D0J3(&$44#5('(H$4-#(&#(8#&#(J($3*#"8'/8)(*'"'(#(
'01'/1)(&)44'4(3)8'45(8)/&#()3(H$48'(2+)(#(4$48)3'(J(1#3*#48#(*#"('3%$)/8)5()/8"'&'45(8"'/46#"3',-#5(
4'9&'45(6))&%'1a()(4+%4$48)3'45(1#3#(H#17(*r&)(H)"(/#($/91$#(&)48)(8)3'(2+'/&#(6#$(6)$8'(")6)"7/1$'(N(
#":'/$U',-#5(2+)(J5(*#"8'/8#5(+3(4$48)3';(R#/8+(#4('+8#")4(%'4)$'3W4)(/'4($&)$'4(&)(<)3$/:5(2+)(
'."3'(2+)(8#(#4(8$*#4(&)(4$48)3'4(&)H)3(4)"('&3$/$48"'-(*#$4(/-#(#(6'U)3(4#U$/E#4;(
12
k+)3(*#&)(1"$'"(+3'(#":'/$U',-#l
k+'$4(#4(6'8#")4(2+)(1#3*I)3(#(R#3*#"8'3)/8#(
`":'/$U'1$#/'0l
q','(+3'(1#3*'"',-#()/8")(XbL()(+3()M)3*0#(
&)(4)+(1#8$&$'/#;(k+'0('(")0',-#(1#3(#4()48+(
&#(1#3*#"8'3)/8#(#":'/$U'1$#/'0l
D(2+)(4)(")6)")('('%#"&':)3(1#/8$/:)/1$'0l(
FM*0$2+);
e'"2+)('('08)"/'8$H'(1#"")8';
`(e'*'(&)(R'3*#(1#/4$48)()3Q(
'T(\3(3J8#&#(
1$)/89.1#(*'"'('/O0$4)(
&#(
R#3*#"8'3)/8#(`":'/$U'1$#/'0;(
Agor
a é
a su
a ve
zQu
estã
o 02
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
:%06.4;8-0
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
4)+4()48+(!'"'(")4*#/&7W0'45(H#17(&)H)"O(0)"(
'('+0'(@(&)48)(R'&)"/#5(%)3(1#3#(#4(1'*98+0#4(>5(
g()(@g(&#(V$H"#WX)M8#;(
Po
nto
de
Par
tid
a
Z#17(J(:)")/8)(&)(+3'(+/$H)"4$&'&)(&)(:"'/&)(
*#"8);(F44'(+/$H)"4$&'&)('1'%#+(&)('&2+$"$"(+3'(
#+8"'(:"'/&)($/48$8+$,-#5(2+)(':"):'"O('$/&'(3'$4(
H'0#"('(4)+(/#3);(R#3#(:)")/8)5(H#17('44+3$"O(
/#H#4(
1#0'%#"'&#")4(
2+)(
4-#(
*"#H)/$)/8)4(
&'(+/$H)"4$&'&)('&2+$"$&';(<$'/8)(&#()M*#48#5(
")4*#/&'Q
Quais
as
princip
ais
m
edid
as
em
um
a
situação
1#3#()48'5(8#3'/&#W4)(1#3#(%'4)(#4(1#/1)$8#4(
&)(1#3*#"8'3)/8#(#":'/$U'1$#/'0l
!3".&#<#*"=#)"*+>#?-01"%,&#@0#74-068-0#
�-345.#1&.&#*"%A-.5.#"#74-#&1.-%,-4>
k+'0('(&$6)")/,'()/8")(`":'/$U',-#()(L$48)3'l
Ques
tão 0
1
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
4
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
5
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
6
13
Ques
tão 0
7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
8
Ques
tão 0
9
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 1
0
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
%T(\3'()48"+8+"'()(1#/8)M8#()3(2+)('()3*")4'(
)48O($/4)"$&';(
1T(\3(3#&)0#()48"+8+"'(#"$)/8'&#"5(&)(1'"O8)"(
&$&O8$1#;
&T(\3'('/O0$4)((*"#1)44#4(&'(#":'/$U',-#(
2+'/8#('#(o+M#(&)(8"'%'0E#;(
)T(\3(3J8#&#(&)(1#0E)$8'(&)(&'(&#(1'3*#()(
&#(3)"1'&#;
e'"2+)('('08)"/'8$H'(1#"")8';
\3(4$48)3'5(*'"'(2+)(6+/1$#/)(1#"")8'3)/8)5(
/)1)44$8'(6+/&'3)/8'03)/8)(&)Q(
'T(F2+$*)4;(
%T(`%Y)8$H#4;
1T(F48"+8+"'(&)(X)1/#0#:$';(
&T(D&3$/$48"',-#(&)(!)44#'0;(
)T(b)48-#()48"'8J:$1'(&)(V#:948$1';
X)3(
4$&#(
6+/&'3)/8'0(
'(1#/8"$%+$,-#(
$/8)"&$41$*0$/'"(*'"'(#4()48+(/'(O")'(&)(
R#3*#"8'3)/8#(`":'/$U'1$#/'0;(
k+'$4(8$*#4(
&)()48+(/'(O")'(&'(!4$1#0#:$'(*#&)3(4)"(
rele
vante
s para
C
om
port
am
ento
O
rganiz
acio
nal
SR`Tl(FM*0$2+);
F3(4)(8"'8'/&#(&)(L$48)3'45(")4*#/&'Q(FM$48)(
'+8#'&3$/$48"',-#(*'"'('&)2+',I)4(&)(*)44#'0(
)(&)(*"#1)44#4l(FM*0$2+);
`4('+8#")4(&#(V$H"#WX)M8#('*#/8'3(+3(3#&)0#(
&)()48+&#(*'"'('(O")'(&)(R`;(FM*0$2+)(#(2+)(
H)3('(4)"(!FLXVFF;
14
k+)"(4'%)"(3'$4(4#%")(#('44+/8#l(F/8-#Q
Acesse o port
al
Adm
inis
tradore
s; <$4*#/9H)0()3Q(sE88*Qttuuu;'&3$/$48"'&#")4;1#3;%"t$/6#"3)W4)t
'"8$:#4t1#3*#"8'3)/8#W#":'/$U'1$#/'0W*"$/1$*$#4t@gA@@tv;(D1)44#()3Q(@w(/#H;(>?@@;(`('"8$:#('%#"&'(
#(1#/8)]&#(CR#3*#"8'3)/8#(`":'/$U'1$#/'0G(1#3(%'4)4(8)P"$1'4(&)(&$H)"4#4('+8#")4;
Acesse o
site
RH(x(")6)"7/1$'(4#%")(b)48-#(&)(!)44#'4;(<$4*#/9H)0()3Q(
sE88*Qttuuu;"E;1#3;%"t!#"8'0t<)4)/H#0H$3)/8#tF/8")H$48'tj@>?t*")4)/1'W&'W:)48'#W&)W
1#3*#"8'3)/8#4W/'4W)3*")4'4;E830v;(D1)44#()3Q(@w(/#H;(>?@@;(X"'8'W4)(&)(+3'()/8")H$48'(1#3(#(
<#+8#"(!)&"#(y'/z(R'0&)$"'(4#%")(C!")4)/,'(&'(b)48-#(&)(R#3*#"8'3)/8#4(/'4(F3*")4'4G;
Leia
o liv
ro C
om
port
am
en
to O
rganiz
acio
nal5(&)(L8)*E)/(!'+0(h#%%$/4;(@@;()&;(L-#(!'+0#Q(!")/8$1)(
i'005(>??j;
D1)44)Q(sE88*Qttuuu;'&3$/$48"'&#")4;1#3;%"t1#3+/$&'&)4t3'1"#'/'0$4)W&'4W#":'/$U'1#)4tg@@t
6#"+3t#W2+)W)W+3'W#":'/$U'1'#W2+'$4W#4W4)+4W$3*'18#4t>j>Btv;(D1)44#()3Q(@w(/#H;(>?@@;(qP"+3(
4#%")(#(2+)(J(+3'(#":'/$U',-#;(`(3)&$'&#"(D/8r/$#(e$"'/&'('%")(&$41+44-#(4#%")()48"+8+"'45(
*"#1)44#4(&)(")4+08'(#":'/$U'1$#/'$4;
D44$48'('#(H9&)#Q(O
rgan
izaç
ão, S
iste
mas
e M
éto
do
s. <$4*#/9H)0()3Q(sE88*Qttuuu;z#+8+%);1#3t
u'81ElH{*R|"6\&H>/?v;(D1)44#()3Q(@w(/#H;(>?@@;(`(H9&)#('%#"&'(#(8)3'(C`":'/$U',-#5(L$48)3'4()(
eJ8#G(&)(6#"3'(:)"'0;(Z#17(#%4)"H'"O(#4(8P*$1#4(*"$/1$*'$4(4#%")()48)('44+/8#;
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
15
Z#17(*r&)(H)"(/)48'(*"$3)$"'('+0'('4(&)./$,I)4(4#%")(#4(*"$/1$*'$4(1#3*#/)/8)4(*'"'('(6#"3',-#(
&#(R#3*#"8'3)/8#(`":'/$U'1$#/'05(#+(4)Y'5(#4(1#/1)$8#4(&)(#":'/$U',-#5(4$48)3'5(H$4-#(4$4873$1'5(
$/&$H9&+#4()81;(
Z#17(#%4)"H#+(2+)(8#&#(#(*"#1)44#(&)()/8"'&'5(8"'/46#"3',-#()(4'9&'(&)(+3'()3*")4'(Y+/8'3)/8)(
1#3(#4(*")1)$8#4()(*)".4(($/&$H9&+#4(2+)('(1#3*I)3(6'U)3(1#3(2+)()44'(")0',-#(4)Y'(&$:/'(&)(
)48+
Z#17(8'3%J3(H$+(2+)('(8)#"$'(&#(R#3*#"8'3)/8#(`":'/$U'1$#/'0(J(1#3*#48'(*#"(&$H)"4'4(&$41$*0$/'4(
2+)('Y+&'3(/)48)()48+()3(2+)('(!4$1#0#:$'5('4(R$7/1$'4(L#1$'$45()/8")(#+8"'45(*)"3$8)3(2+)5(*#"(
3)$#(&)(+3'('%#"&':)3(1#/8$/:)/1$'05(4)Y'(*#449H)0(1#/E)1)"(#(C8#&#G5(2+)(J(6#"3'&#(#%H$'3)/8)(
*)0'4(*'"8)4(2+)(*#&)3(#+(/-#(:'"'/8$"(#(0+1"#()('(H$4$%$0$&'&)(#":'/$U'1$#/'0;
Inte
rdis
cip
linar
idad
eQ(+/$-#(&)(&$41$*0$/'4;(^#(1'4#(&'(O")'(&)(R#3*#"8'3)/8#(`":'/$U'1$#/'05(EO(
&$H)"4'4(&$41$*0$/'4(2+)(1#3*0)3)/8'3(4)+()48+&#f('./'05(8'/8#('(!4$1#0#:$'(1#3#('4(R$7/1$'4(L#1$'$45(
*#"()M)3*0#5(&$41+8)3()(*)42+$4'3('44+/8#4(2+)(4)"H)3(&)(%'4)(*'"'(#()48+&#(&#(1#3*#"8'3)/8#;(
PE
ST
LE
EQ(H'"$OH)$4(1#/8)M8+'$4(/'4(O")'4(!#098$1'5(F1#/r3$1'5(L#1$'05(X)1/#0P:$1'5(V):'05(F1#0P:$1'(
)(}8$1';
Inp
utQ()/8"'&'Q()3(4)(8"'8'/&#(&)(*"#1)44#4()3*")4'"$'$45(1#3#5(*#"()M)3*0#5()/8"'&'(&)(3'8J"$'W
*"$3';(
Ou
tpu
t:(4'9&'Q()3(4)(8"'8'/&#(&)(*"#1)44#4()3*")4'"$'$45(1#3#5(*#"()M)3*0#5(4'9&'(&)(*"#&+8#4(*'"'(
H)/&';
Efe
tivi
dad
e:(4+1)44#(/#(&)1#"")"((*"#1)44#4;(FM)3*0#Q('#(")'0$U'"(+3(*"#Y)8#(&)(*)42+$4'45(4+'4(
)8'*'4(6#"'3(3+$8#(%)3(&)4)/H#0H$&'45(#(2+)(/-#(/)1)44'"$'3)/8)(*#&)(8)"('8$/:$&#(#(#%Y)8$H#(&)(
4'8$46',-#(&#(8"'%'0E#;
B$*&29(4+1)44#('#(./'0(&#(*"#1)44#5(#+(4)Y'5(#(1#/8)]&#(./'0(6#$()M1)0)/8)5('$/&'(2+)(8)/E'3('1#/8)1$&#(
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
FINAL
IZAND
O
16
*)"1'0,#4(/#4(*"#1)44#4;(
89"0$:/;!"#$%&'!()!*#+,**'!-$%-'!%'*!./'+,**'*!+'0'!%'!./'&#-'!1%$2!/,$234$&'5
C&."#&'4%"(#&3".J-#"#*"%6-D,"#,-00&#&4'&#A"5#*"%*'4E,"(#%F"#0-#-074-;&#,-#&*-00&.#04&#
!GHI#-#)-.5$*&.#&#-6&1J-#,-)-./#0-.#.-&'52&,&J#K"%0#-064,"0>
Tema
2M
ud
ança
Org
aniz
acio
nal
Cont
eúdo
s e Ha
bilida
des
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"D4(3+&'/,'4(2+)(*#&)3(:)"'"(0+1"#(#+(*")Y+9U#(N4($/48$8+$,I)4;((
!"D($3*#"8[/1$'(&#()48+&#(&#('3%$)/8)(*'"'(*")1'+,-#(&)('3)','4(*"#H)/$)/8)4(&#(3)"1'&#(
!"
O p
rocesso d
e a
dapta
ção d
as o
rganiz
ações
Hab
ilid
ades
!"#$%&'(#)"*+#,-)-./#0-.#*&1&2#,-#.-01"%,-.#&0#0-345%6-0#74-068-09#
!"`(2+)(J(!FLXVFFl
!"k+'$4(4-#('4(8"74(#/&'4(2+)(4)"H)3(1#3#(")6)"7/1$'4(*'"'('4(3+&'/,'4(/'4()3*")4'4l
!"k+'$4(6'8#")4()M8)"/#4(873($3*'18#(4#%")(+3'(#":'/$U',-#l
íco
nes
:
17
AU
LA 2
D44$48'(N4('+0'4(/#4(*#0#4(*")4)/1$'$4()(8'3%J3(&$4*#/9H)$4(/#(D3%$)/8)(Z$"8+'0(&)(
D*")/&$U':)3(*'"'(H#17;
Op
erac
ion
al O
rgan
izac
ion
al
q")2+)/8)3)/8)(*)44#'4()(#":'/$U',I)4(*'44'3(*#"(&$6)")/8)4(3+&'/,'45(4)Y'3()0'4(694$1'45(&)(
)4*',#5()1#/r3$1'5(4#1$'0(#+(*#098$1';(!#"($44#5(#4('+8#")4(4+:)")3('('/O0$4)(&#('3%$)/8)(*#"(3)$#(
&)(+3(*0'/)Y'3)/8#()48"'8J:$1#(&)/#3$/'&#(!FLXVFF({(H'"$OH)$4(*#098$1'45()1#/r3$1'45(4#1$'$45(
8)1/#0P:$1'45(0):'$4()(J8$1'4;(F48)(3#&)0#('*")4)/8'(H'/8':)/4()(&)4H'/8':)/45(1#3#('(3'$#"$'(&)0)4;(
R#3($44#5(J(*#449H)0(*)"1)%)"(2+)(#4(6'8#")4()M8)"/#4(873($3*'18#(4#%")('(#":'/$U',-#()5('#(3)43#(
8)3*#5(#":'/$U'3(#4(6'8#")4(1#/1")8#4;
`4('+8#")4(&)48'1'3(8"74(&'4(&$H)"4'4(H'"$OH)$4()M$48)/8)4Q(/#H'4(8)1/#0#:$'45(/#H'(&)3#:"'.'()(
:0#%'0$U',-#(SCb0#1'0$U',-#GT;(
<)(6#"3'(&)8'0E'&'(&)41"$8'(/#(4)+(V$H"#W8)M8#5(*#&)W4)(#%4)"H'"(2+)5('()M)3*0#(&'4(
no
vas
tecn
olo
gia
s !
"!#
$%"&
'"!(
!")*
+*,"
%"-!
./#
/!/0
!"$1
/,*0
!0"+
2*&1
"# !
"!)"
%"!1
,2&1"
!"&/
0!$#
"!&/
3"!1
*)&/
+/42
"!0$
,4*
!
"5*1
"&%/
!"!*
)/&/
#2"
!"!
6/+71
2)"!
*!1/
%/!/
!"#
82*&
1*!*
#!9
$*!"
0!/,
4"&2
:"';
*0!*
01</
!2&0*
,2%"0
-!=
!#*0
#/!
")/&
1*)*
!)/#
!"!5
702)
" !)
/#!"
!9$7
#2)
"!*!
)/#
!"!1
*)&/
+/42
" !*
!1/%
"0!*
+"0!
0</!
5"1/
,*0!
%*!2&
>$?&
)2"0
!6",
"!
"0!#
"20!
3",2"
%"0!
2&01
21$2'
;*0-
=0!
"$1/
,*0!
%*01
")"#
!1,?
0!/&
%"0!
9$*!
0*,3
*#!)
/#/!
,*5*
,?&)
2"0!
6","
!"0!
#$%
"&'"
0!&"
0!*#
6,*0
"0-!
@</
!
*+"0
A!BC
!=&%
"A!D
!E$7
#2)
"F!G
C!=
&%"A
!D!H
702)
"!*!
IC!=
&%"A
!D!J
*)&/
+/42
"!%"
!K&5
/,#
"'</
-!D
2&%"
!"00
2# !
*06*
,"L0
*!$#
"!MC
!=&%
" !)
*,1"
#*&
1*!+2
4"%"
!N!O
2/+/
42"!
PO2/
)2?&
)2"0
!Q*&
(12)
"!*!
/$1,
"0!0
$8R,
*"0S
-!
T"+
*!,*
00"+
1",!
9$*!
1"20
!/&%
"0!&
</!"
)/&1
*)*#
!20/
+"%"
#*&
1*!*
!)*
,1"#
*&1*
!$#
"!%*
6*&%
*!%"
!/$1
,"-!
=!
9$*!
024&
2U)"
!6/
,!*V
*#6+
/ !9
$*!/
!"3"
&'/!
%/0!
*01$
%/0!
#(%
2)/0
!"&%
"!W$
&1/!
N!*3
/+$'
</!%
"0!)
2?&)
2"0!
1*)&
/+X4
2)"0
!*#
!9$*
!"!0
201*
#"1
2:"'
</!5"
)2+21
"!"!
8$0)
"!6/
,!,*
0$+1"
%/0!
#"2
0!U%
*%24
&/0-
E$"
&1/!
N! !"#$%&'
!()#*#
!*&1
*&%*
L0*!
0*,!
"!%*
!#"2
0!%2
57)2+!
)/&1
,/+*
!6/
20 !
"/!*
01$%
",!"
!&"1
"+2%
"%*!
*!
#/,
1"+2%
"%*
!Y*1
*,!Z
,$[*
, !)2
1"%/
!6*+
/0!"
$1/,
*0!%
/!\2
3,/L
J*V1
/ !"
6,*0
*&1"
!"!6
,/6/
01"!
%*!9
$*!"
1$"+
#*&
1*!
&"0)
*L0*
!#*&
/0!*
!323
*L0*
!#"2
0 !/
)"02
/&"&
%/!/
!*&3
*+]*
)2#
*&1/
!6,/
4,*0
023/
!%"!
0/)2
*%"%
* !%
2U)$
+1"&%
/!
Leitu
ra Ob
rigat
ória
18
/!)/
&1,/
+*!%
"0!#
$%"&
'"0!
9$*!
*01<
/!6/
,!32
,-
D+(
#!%
*!1/
%"0!
"0!3
*,1*
&1*0
!6",
"!"!
9$*0
1</!
%*#
/4,R
U)"
!"!g
lob
aliz
ação
!(!/
$1,/
!1X6
2)/!
,*+*
3"&1
*-!^
R!
#$2
1/ !
0*!5
"+"!
*#!1
,/)"
!%*!
*V6*
,2?&)
2"0!
*&1,
*!,*
42;*
0 !"
)*00
/!"!
)$+1$
,"0!
%23*
,0"0
!*!6
,2&)2
6"+#
*&1*
!*#
!
2&1*
,"'<
/!*&
1,*!
6/3/
0-!D
!2&>$
?&)2
"!%*
!$#
"!)$
+1$,"
!&"!
/$1,
"!6/
0028
2+21"
!)+"
,"#
*&1*
!*00
"!2&
1*,"
'</!
*&1,
*!
"0!0
/)2*
%"%*
0 !&
</!&
*)*0
0",2"
#*&
1*!0
$"!]
/#/4
*&*2
:"'<
/ !#
"0!0
$"!2
&1*,
"123
2%"%
*-!_
00*!
"%3*
&1/!
%*!
,*+"
'</!
5/2!)
]"#
"%/!
6*+/
0!"$
1/,*
0!%*
!`4+
/)"+
2:"'
</a
!9$*
!(!W$
01"#
*&1*
!"!"
,12)
$+"'
</!*
&1,*
!1*,,
21X,2/
0-!
./#
/!3/
)?!6
b%*!
3*, !
"0!#
$%"&
'"0!
0</!
2&>$
?&)2
"0!%
2,*1"
0!&"
0!*#
6,*0
"0-!
D6*
0",!
%*!"
0!#
$%"&
'"0!
0*#
6,*!
")/&
1*)*
,*#
!/!
9$*!
"00$
01"!
&/0!
%2"0
!%*!
]/W*
!(!"
!3*+
/)2%
"%*!
)/#
!9$*
!*+"
0!")
/&1*
)*#
-!_
!200/
!
3"+*
!6",
"!1/
%"0!
"0!R
,*"0
!%*!
*01$
%/0-
!@*W
"!&"
!2&3
*&'<
/!%*
!$#
!)",
,/ !
&"0!
6,/6
/01"
0!*%
$)")
2/&"
20!%
*!
1*)&
/+/4
2" !8
2/+X
42)"
0!*!
&"!4
+/8"
+2:"'
</!%
*!#
/%/!
4*,"
+-
D6*
0",!
%"0!
#$%
"&'"
0!5,
*9$*
&1*0
!*!%
"!"4
2+2%"
%*!)
/#!9
$*!0
</!4
*,"%
"0 !
#$2
1"0!
2&01
21$2'
;*0!
"2&%
"!&<
/!
0*!"
%"61
","#
!"!*
00"0
!1,"
&05/
,#"'
;*0-
!Y/,
!200/
!/0
!"$1
/,*0
!%*0
1")"
#!"
!_01
R12)
"!"#
82*&
1"+!P
*#!9
$*!"
0!
*#6,
*0"0
!0</
!)",
")1*
,2:"
%"0!
)/#
/!1,
"%2)
2/&"
20S!
*!"!
J$,
8$+?
&)2"
!"#
82*&
1"+!
P/&%
*!*0
1</!
"0!*
#6,
*0"0
!
9$*!
0*!"
%*9$
"#!*
!6"0
0"#
!"!0
*,!2
&/3"
%/,"
0S-!
c"0
!*#
6,*0
"0!1
,"%2
)2/&
"20
!/0!
4*01
/,*0
!5/)
"3"#
!"0!
"123
2%"%
*0!*
)/&b
#2)
"0!*
#!%
*1,2#
*&1/
!%"!
4*01
</!%
*!6*
00/"
0F!6
/,!2
00/
!323
*L0*
!]/W
*!$#
!#/#
*&1/
!%*!
3"+/
,2:"'
</!%
/!)/
&]*)
2#*&
1/!]
$#"&
/ !*
#!9
$*!0
*!%2
0)$1
*!"!
8$,/
),")
2"-!
./#
!200
/ !"
0!*#
6,*0
"0!2
&/3"
%/,"
0 !6
/,!*
01",
*#!*
V6/0
1"0!
N0!2
&)*,
1*:"
0!%"
0!#
$%"&
'"0
!6,*
)20"
#!1
*,!
0201
*#"0
!0*#
6,*!
"6*,
5*2'
/"%/
0!*!
"%*9
$"%/
0!N0
!,*"
+2%"%
*0!*
#!9
$*!3
23*#
-!.
/&1$
%/ !
"!4+
/8"+
2:"'
</
!
6/,!
*V*#
6+/
!1,
":!)
/&02
4/!#
"2/,
*0!6
*,24
/0 !
#"2
/,!)
/#6*
12'</
!#
"2/,
!3*+
/)2%
"%*!
*!"/
!#*0
#/!
1*#
6/A!
#"2
/,*0
!/6/
,1$&
2%"%
*0 !
&/3/
0!#
*,)"
%/0!
*!#
*&/,
*0!
&d#
*,/0
!%*!
8",,
*2,"
0 !/
!9$*
!+*3"
!"0!
/,4"
&2:"
';*0
!
"!6,
/)*0
0/0!
%*!"
%*9$
"'</
!2&1*
,&"
!)/#
/ !6
/,!*
V*#
6+/
!,*%
$'</
!%"!
)+"0
0*!1,
"8"+
]"%/
,"!"
123"
!2&0*
,'<
/!
%"0!
#$+
]*,*
0!&"
0!*#
6,*0
"0 !
3"+/
,2:"'
</!%
/!)/
&]*)
2#*&
1/!]
$#"&
/ !#
$%"&
'"!%
*!)$
+1$,"
!*0
1,$1
$,"0
!
/,4"
&2:"
';*0
!#"2
0!,R
62%"
0!*!
>*V7
3*20
!*&1
,*!/
$1,"
0!)/
20"0
-
Y",
"!"0
!/,4
"&2:
"';*
0!#
/%*,
&"0
!*V2
01*#
!"%#
2&20
1,"%
/,*0
!%*!
320<
/ !9
$*!/
,4"&
2:"#
!1/%"
!"!*
01,$
1$,"
!%"!
*#6,
*0"!
%*!"
)/,%
/!)/
#!"
0!&*
)*00
2%"%
*0!*
V242
%"0!
6*+"
0!#
$%"&
'"0-
A g
estã
o d
o c
on
hec
imen
to
=!)
/&]*
)2#
*&1
/!5"
:!6"
,1*!
%/!&
/3/!
)/&1
*V1/
!*#
!9$*
!0*!
3"+/
,2:"!
/!"6
,*&%
2:"%
/!)/
&01"
&1*F
!6/,
!200
/ !
/!)/
+"8/
,"%/
,!%*
3*!#
"&1*
,L0*
!"1$
"+2:
"%/!
6","
!"%*
9$",
L0*!
N0!#
$%"&
'"0-
!c*0
1*!0
*&12%
/ !/
!2&%
237%
$/!
6"00
"!"!
0/5,
*,!6
,*00
</!6
02)/
+X42
)"!6
","!
"1*&
%*,!
"!1/
%"0!
"0!*
V6*)
1"123
"0!%
*!#
$%"&
'"!9
$*!"
!/,4
"&2:
"'<
/!
323*
&)2"
-
c/!
*&1"
&1/
!*01
",!"
1$"+
2:"%
/!&/
0!%2
"0!"
1$"2
0!&<
/!8"
01"-
!Q*,
",!)
/&]*
)2#
*&1/
0!(!
/!9$
*!5"
:!1/
%"!"
!%25*
,*&'
" !
6/20
!201/
!&"%
"!#
"20!
(!%/
!9$*
!"!"
6+2)
"'</
!%/0
!)/&
)*21/
0!&"
!6,R
12)"
!/$!
0*W"
!"!
$&2<
/!%/
0!*0
1$%/
0!)/
#!"
!
*V6*
,2?&)
2"!3
232%
"-!e
!/!9
$*!0
*!)]
"#"!
%*!*
%$)"
'</!
6*,#
"&*&
1*-
Bg
c"!
*,"!
%/!)
/&]*
)2#
*&1/
!/!
5$&)
2/&R
,2/!6
"00"
!"!0
*,!)
/+"8
/,"%
/,L"
00/)
2"%/
!)/
#!
6/00
282+2
%"%*
0!*!
6/%*
,!1"
&1/!
9$"&
1/!/
!2&3
*012%
/, !
/$!0
*W"
!/!)
/&]*
)2#
*&1/
!]/W
*!(!
)/#
6","
%/!"
!$#
!
2&3*
012#
*&1/
!U&"
&)*2
,/-!
_#
!)/&
0*9$
?&)2
" !/
!1,"8
"+]"
%/,!%
/!)/
&]*)
2#*&
1/!%
*2V"
!%*!
,*"+
2:",
!"123
2%"%
*0!#
*)h&
2)"0
!6",
"!)/
&1,28
$2,!
)/#
!0*$
!0"8
*,!%
*!5/
,#"!
*01,
"1(4
2)"-
20
0*$!
)/12%
2"&
/!P3
23?&
)2"0
!*0
1$%/
0 !
6*09
$20"
0!
*!)/
&3*,
0"0!
)/#
!)/&
]*)2
%/0S
!*!"
6,*0
*&1*
!$#
!
*V*#
6+/!
%*01
*!5*
&b#
*&/-
E$"
&1/!
N0!&
/3"0
!1*)
&/+/
42"0
!%*
0),*
3"!"
0!1,
?0!
/&%"
0!6,
/6/0
1"0!
*!%?
!"!0
$"!/
62&2
</!0
/8,*
!"!M
C!
=&%
" !9
$*!*
01R!
6","
!0*,
!5/,#
"%"-
\*2"
!"!
5,"0
*!"!
0*4$
2,A!
`@*!
]R!
$#"!
6"+"
3,"L
)]"3
*!9$
*!6/
00"!
)","
)1*,
2:",
!"!
(6/)
"!9$
*!
"1,"
3*00
"#/0
!*01
"!(!
#$%
"&'"
a!P.
","3
"&1*
0 !Q
-F!
.",
"3"&
1*0
!.-F!
i+/
*)[&
*, !G
jjkS
-
_V6
+29$*
A!E$"
20!"
0!)/
&0*9
$?&)
2"0!
%"0!
#$%
"&'"
0!
0/)2
"20
!6/+
712)"
0!*!
1*)&
/+X
42)"
0!6"
,"!"
0!*#
6,*0
"0!
&/0!
%2"0
!"1$
"20l
!_0)
/+]"
!$#
"!2&
0121$
2'</
!*!%
?!$#
!
*V*#
6+/-
_V6
+29$*
!"!
,*+"
'</!
*&1,
*!*0
1R12)
"!"#
82*&
1"+!
*!
1$,8
$+?&
)2"!
"#82
*&1"
+-
Agor
a é
a su
a ve
z!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
, -.)/01&-
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
0*$0
!*01
$%/0
-!Y
","!
,*06
/&%?
L+"0
!3/)
?!%*
3*,R
!+*,
!
"!"$
+"!G
!%*0
1*!.
"%*,
&/ !
8*#
!)/#
/!/0
!)"6
71$+/
0!M
!
m!*!
n!%/
!\23
,/LJ
*V1/
-
Po
nto
de
Par
tid
a
`H,*
9$*&
1*#
*&1*
!"0
!*#
6,*0
"0!6
,*)2
0"#
!6"0
0",!
6/,!#
/%2U
)"';
*0!*
01,$
1$,"
20!6
","!
0*!"
%*9$
",*#
!N0!
*V24
?&)2
"0!%
/!"#
82*&
1*!"
!9$*
!*01
</!*
V6/0
1"0a
-!Z*!
")/,
%/!)
/#!*
01"!
"U,#
"'</
!2#
"42&
*!9$
*!3/
)?!0
*W"!
/!%2
,*1/
,!%*!
$#"!
4,"&
%*!#
/&1"
%/,"
!*!9
$*!6
,*)2
0",R
!
5":*
,!$#
"!,*
*01,
$1$,
"'</
!&/!
0*$!
%*6"
,1"#
*&1/
!
*#!5
$&'<
/!%"
!)]*
4"%"
!%*!
$#"!
&/3"
!5R8
,2)"!
%*!
)",,
/0!
W"6/
&*0*
0!&/
!O
,"02
+!/5
*,*)
*&%/
!)"
,,/0
!
)/#
6+*1
/0!"
!8"2
V/!)
$01/
!*!
"2&%
"!)/
#!"
!%*)
20</
!
do g
overn
o d
e a
um
enta
r o Im
posto
sobre
Pro
duto
s
K&%$
01,2"
+2:"%
/0!
PKY
KS-!
Z*0
),*3
"!9$
"20!
0*,<
/!"0
!
0$"0
!6,2#
*2,"
0!"'
;*0!
*01,
"1(4
2)"0
!6",
"!#
"&1*
,!"!
*#6,
*0"!
*01,
$1$,
"%"-
2(!)#$3$4!'$"!456$7&-8! %#$9-$:/&-.1&-$
#$-&(/;)$8#)#$4! <&);)$!$:/&$#8)& %&/6
=!)
/&)*
21/!%
*!Q
+/)"
+2:"
'</!
*01R
!)"%
"!3*
:!#
"20!
*32%
*&1*
!&/0
!%2"
0!"1
$"20
-!H
"'"!
$#"!
,*>*
V</!
%/!
Ques
tão 0
1
Ques
tão 0
2
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
4
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
21
o",
9$*!
"!"+
1*,&
"123
"!)/
,,*1
"-
Z*!
")/,
%/!)
/#!Y
*1*,
!Z,$
)[*,
!)21"
%/!6
*+/0
!"$1
/,*0
!
&/!\
23,/
L1*V
1/ !
/0!4
*01/
,*0!
&/!)
*&R,
2/!"
1$"+
!1*,
</!
%*!0
*!6,
*/)$
6",!
)/#
!1,?0
!%2#
*&0;
*0!6
,2&)2
6"20
A!
"S!
=,4
"&2:
"'</
!*)
/&b#
2)"
!/,
4"&2
:"'<
/!
U&"&
)*2,"
!/,4
"&2:
"'</
!"%#
2&20
1,"1
23"-
8S!
=,4
"&2:
"'</
!]$
#"&
" !
/,4"
&2:"
'</!
"%#
2&20
1,"1
23"
!/,4
"&2:
"'</
!*)/
&b#
2)"-
!
)S!
=,4
"&2:
"'</
!0/
)2"+
!/,
4"&2
:"'<
/!U&
"&)*
2," !
/,4"
&2:"
'</!
"%#
2&20
1,"1
23"-
%S!=
,4"&
2:"'
</!*
)/&b
#2)
" !/
,4"&
2:"'
</!]
$#"&
" !
/,4"
&2:"
'</!
0/)2
"+-
*S!=
,4"&
2:"'
</!]
$#"&
" !/
,4"&
2:"'
</!5
$&)2
/&"+
!
/,4"
&2:"
'</!
"%#
2&20
1,"1
23"
!/,4
"&2:
"'</
!0/)
2"+-
o",
9$*!
"!"+
1*,&
"123
"!)/
,,*1
"-
D!/
,4"&
2:"'
</!,
*&/3
"%/,
"!(!
)","
)1*,
2:"%
"!6/
,A
"S!
o/%
2U)"
,!0$
"!*0
1,$1
$,"!
6","
!"1
*&%*
,!N0
!
#$%
"&'"
0!2#
6/01
"0!6
*+/!
"#82
*&1*
-!
8S!=
,4"&
2:",
!0$"
!"%#
2&20
1,"'
</!0
*#!%
*2V"
,!9$
*!"0
!
#$%
"&'"
0!2&
1*,U
,"#
-
)S!_
01,$
1$,"
,!0$
"!*9
$26*
!%*!
5/,#
"!"!
4","
&12,!
8/&0
!
resultados i
ndependente
mente
das m
udanças
2#6/
01"0
-
%S!Q
","&
12,!+
$),/
!6/,
!#*2
/!%"
!4*0
1</!
*)/&
b#2)
"!
*#!$
#!"
#82
*&1*
!2#$1
R3*+
-
*S!=
,2*&1
",!0
*$0!
)/+"
8/,"
%/,*
0!9$
"&1/
!N!$
12+2:
"'</
!
5,*9
$*&1
*!%"
!8$,
/),"
)2"-
Ques
tão 0
6
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
8
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
5K&
%29$
*!PT
S!6"
,"!"
0!"U
,#"'
;*0!
3*,%
"%*2
,"0!
*!PH
S!
6","
!"0!
"U,#
"';*
0!5"
+0"0
-
"S!_
%$)"
'</
!6*,
#"&
*&1*
!(!9
$"&%
/!/!
2&%2
37%$
/!
0*!"
1$"+
2:"!
*!1"
#8(
#!4
*,"!
)/&]
*)2#
*&1/
-!P!!S
8S!D
!J*/
,2"!%
/!@
201*
#"!
2&%2
)"!9
$*!1
/%/!
@20
1*#
"!
%*3*
!"%
"61"
,L0*
!"/
!"#
82*&
1*!
"!9$
*!*0
1R!
*V6/
01/-
!P!!S
)S!=
!)/&
]*)2
#*&
1/!1
/,&"
L0*!
#*2
/!%*
!6,/
%$'<
/!
6/,!
*V)*
+?&)
2"!
*!(!
%*!
6,/6
,2*%"
%*!
%"!
=,4
"&2:
"'</
-!P!!S
%S!c
"!4*
01</
!%/!
)/&]
*)2
#*&
1/ !
/!5$
&)2/
&R,2/
!
6"00
"!"!
0*,!
$#!)
/+"8
/,"%
/,L"
00/)
2"%/
-!P!!S
*S!=
!)/+
"8/,
"%/
,L"0
0/)2
"%/!
6"00
"!"!
0*,!"
00*0
0/,!
*!)/
&0$+
1/,!
*V1*
,&/-
!P!!S
_V6
+29$*
!/!#
/123
/!6*
+/!9
$"+!
/!1,
"8"+
]"%/
,!%/
!
)/&]
*)2#
*&1/
!&*)
*002
1"!)
/&]*
)*,!
"!#
200<
/ !"
!
320<
/!*!
/0!/
8W*1
23/0
!%"!
=,4
"&2:
"'</
-
`=!6
,/)*
00/!
%*!"
6,2#
/,"#
*&1/
!%*
!,*&
/3"'
</!
/,4"
&2:"
)2/&
"+!&
</!%
*6*&
%*!*
V)+$
023"
#*&
1*!%
"0!
#$%
"&'"
0!2#
6/01
"0!6
*+/!
"#82
*&1*
a-
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
7
Ques
tão 0
9
22
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
T/)
?!)/
&)/,
%"!
)/#
!*01
"!"U
,#"'
</l!
@2#
!/$!
&</l
!
Z?!
"!0$
"!/6
2&2<
/!"!
,*06
*21/
-
o",
9$*!
"!"+
1*,&
"123
"!)/
,,*1
"-
As
em
pre
sas
modern
as
pre
cis
am
de
"%#
2&20
1,"%
/,*0
!%*!
320<
/!6"
,"A
"S!\
$1",
!)/&
1,"!
"0!#
$%"&
'"0!
6,/6
/01"
0!*!
0*4$
2,!
)/#
!/0!
/8W*
123/0
!/,4
"&2:
")2/
&"20
-
8S!=
,4"&
2:",
!"!*
01,$
1$,"
!%"!
*#6,
*0"!
%*!#
/%/!
"!
"%*9
$RL+"
!N0!
#$%
"&'"
0!6,
/3*&
2*&1
*0!%
/!"#
82*&
1*!
*#!9
$*!*
01R!
2&0*
,2%"-
)S!p
**01
,$1$
,",!1
/%"!
"!*9
$26*
!%*!
6*00
/"+!*
!,*2&
2)2"
,!
1/%/
!/!
6,/)
*00/
!%*
!6,
/%$'
</ !
%*!
#",
[*12&
4!*!
U&"&
)*2,/
!%"!
*#6,
*0"-
!
%S!Q
","&
12,!/
!+$),
/!%"
!*#
6,*0
"!2&
%*6*
&%*&
1*#
*&1*
!
%/!)
*&R,
2/!9
$*!0
*!"6
,*0*
&1"-
*S!
_+"
8/,"
,!$#
!&/
3/!
6+"&
*W"#
*&1/
!*0
1,"1
(42)
/!
para
conseguir m
ante
r a estr
utu
ra da em
pre
sa
0*#
!&*)
*002
1",!6
"00"
,!6*+
"0!#
$%"&
'"0!
6,/6
/01"
0-
Ques
tão 1
0
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
23
E$*
,!0"
8*,!
#"2
0!0/
8,*!
/!"0
0$&1
/l!_
&1</
A
Leia
o art
igo O
Mág
ico
7-!
Z20
6/&7
3*+!
*#A!
q]1
16Arr
ss
s-"
%#2&
201,
"%/,
*0-)
/#-8
,r2&
5/,#
*L0*
r",1
24/0
r/L
#"4
2)/L
0*1*
rmgn
jMrt
-!D
)*00
/!*#
A!Bn
!&/3
-!Gj
BB-!
=!"
,124
/!"8
/,%"
!/!)
/#6/
,1"#
*&1/
!%"0
!6*0
0/"0
!*#
!
021$
"';*
0!%*
!)/&
0$+1/
,2"r"
$%21/
,2"!%
*&1,
/!%"
0!*#
6,*0
"0-
Leia
o art
igo =&-.>!$%!$?
! @&4;'& .!A$!$()# %&$%&-#*!$&'8)&-#);#BC!
Z20
6/&7
3*+!
*#A!
q]1
16Arr
828+
2/1*
)"-1*
,,"5
/,$#
-)/#
-8,r
Y"4
2&"0
r=Q
,"&%
*Z*0
"U/_
#6,
*0",
2"+u-
"06V
t-!D
)*00
/!*#
A!Bn!
&/3-
!GjB
B-!=
!
",124
/!#
/01,
"!"!
2#6/
,1h&
)2"!
%*!0
*!"%
#2&
201,
",!/
!)/&
]*)2
#*&
1/!]
$#"&
/ !*
!6/,
!9$*
!"1$
"+#
*&1*
!*00
*!(!
$#!
%/0!
#"2
/,*0
!%*0
"U/0
!*#
6,*0
",2"
20-!
Leia
o a
rtig
o G
lob
aliz
ação
e s
eus
Efe
ito
s-!Z
206/
&73*
+!*#
A!q]1
16Arr
ss
s-"
%#2&
201,
"%/,
*0-)
/#-8
,r2&
5/,#
*L
0*r"
,124
/0r"
L4+/
8"+2:
")"/
L*L0
*$0L
*5*2
1/0r
GvBn
Irt
-!D)*
00/!
*#A!B
n!&/
3-!G
jBB-
!=!"
,124
/!1,
":!"
!6,/
6/01
"!%"
!
4+/8
"+2:
"'</
!*#
!0$"
0!3R
,2"0!
5/,#
"0A!)
/#*,
)2"+
!U&"
&)*2
,"!*
!6,/
%$123
"-
D00
201"
!"/!
37%*
/!R
edes
de
Co
lab
ora
ção
en
tre
as E
mp
resa
s-!Z
206/
&73*
+!*#
A!q]1
16Arr
ss
s-
w/$1
$8*-
)/#
rs"1
)]l3
x")
iWg
iy
0@mo
z5*
"1$,
*x,*
0$+10
{#"2
&z6+
"w&*
V1x
Bz+20
1xY
\GZ
Z_
.vM
BvH
Djv
G_It
-!D)*
00/!
*#A!B
n!&/
3-!G
jBB-
!=!2&
7)2/
!%/!
37%*
/!1,
"1"!
%"0!
)","
)1*,
7012)
"0!%
"0!*
#6,
*0"0
!%"!
&/3"
!
"%#
2&20
1,"'
</ !8
*#!)
/#/!
%*!9
$*!5/
,#"!
*+"0
!0*!
,*+"
)2/&
"#-
D/!
U&"+
!%*0
0"!"
$+"
!3/)
?!6b
%*!3
*,!9
$*!"
0!#
$%"&
'"0!
%/!"
#82
*&1*
!*V1
*,&/
!6/%
*#!"
5*1"
,!%2
,*1"
#*&
1*!
"0!/
,4"&
2:"'
;*0
!5":*
&%/!
)/#
!9$*
!*01
"0!6
,/)$
,*#
!#/%
/0!%
*!0*
!"%*
9$",
*#!6
","!
4","
&12,*
#!0
$"!
3202
82+2%
"%*-
!Y",
"!1"
&1/
!/0!
0201
*#"0
!&*)
*002
1"#
!%*!
*01,
$1$,
"0!#
$21/
!8*#
!"%#
2&20
1,"%
"0 !%
*!4*
01/,
*0!
)/#
!320
</!*
01,"
1(42
)"!9
$*!6
/002
82+21
*#!"
0!#
$%"&
'"0!
2&1*
,&"0
!4",
"&12&
%/!/
!0$)
*00/
!U&"
&)*2
,/ !%
*!
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
FINAL
IZAND
O
24
4*01
</!%
*!6*
00/"
0 !%
*!6,
/%$1
232%
"%*!
*!%*
!#$2
1/0!
/$1,
/0!5"
1/,*
0-!D
+(#
!%20
0/ !
5/2!6
/007
3*+!/
80*,
3",!
9$*
!%2"
&1*!
%*!1"
&1"0
!#$%
"&'"
0!5,
*9$*
&1*0
!*#
!5$&'
</!
%"!4
+/8"
+2:"'
</!*
!%"0
!2&/3
"';*
0!1*
)&/+
X42)
"0!*
!%*#
"20!
R,*"
0!%*
!*01
$%/
!(!&
*)*0
0R,2"
!1"#
8(#
!"!
6,*0
*&'"
!%*!
)/+"
8/,"
%/,*
0!9$
*!6,
/%$:
"#!)
/&]*
)2#
*&1/
!*!&
</!1<
/!0/
#*&
1*!1,
"8"+
]/0!
#*)
h&2)
/0!*
!
/6*,
")2/
&"20
-
Ho
mo
gen
eiza
ção
A!#
201$
,"!*
!2&1
*4,"
'</-
!E$"
&%/
!"/!
W$&1
",!%
/20!
/$!#
"20!
)/#
6/&*
&1*0
!*0
1*0!
0*!
)/&)
*&1,
"#!*
!6"0
0"#
!"!0
*,!$
#-
Glo
caliz
ação
A!1,
"1"L
0*!%
*!$#
!&*/
+/42
0#/
!/$!
0*W"
!$#
"!6"
+"3,
"!&/
3"!)
,2"%"
-!c
/!)"
0/ !
"!$&
2</!
%*!
4+/8
"+2:
"'</
!*!+/
)"+2:
"'</
!024
&2U)
"&%/
!"!2&
1*,"
'</!
5,*9
$*&1
*!*&
1,*!
/0!1*
,,21X
,2/0-
D-./%!$E&'
!()F*4!G!
*01$
%/!%
/!]2
01X,
2)/!
&$#
(,2)
/!%*
!32%
"!%"
!6/6
$+"'
</ !
/$!0
*W"
!*01
$%/!
%"!,
*+"'
</!
*&1,
*!"!
&"1"
+2%"%
*!P&
"0)2
#*&
1/S!
*!#
/,1"
+2%"%
*!P#
/,1*
S!%/
0!2&
%237
%$/0
-
Ad
ho
crac
ia:
/!)/
&1,R
,2/!%
*!8$
,/),
")2"
-!=
!9$*
!&</
!(!0
201*
#"1
2)"#
*&1*
!%*U
&2%/
!)/#
/!0*
&%/!
%257)
2+!%*
!
0*,!
)/&%
$:2%
/!*!
,*0/
+32%
/-
?#)!$#B/ !A$#(!)#$:/&$!$4! .&H%!$%&--#$#/B#$<!;$4! 4B/I%!A$ >!$-&$&-:/&0#$%&$#4&--#)$-/#$
2JKL$&$"&);*4#)$#$&.#8#$:/&$%&"&)F$-&)$)&#B;M#%#C$N! -$&-./%!-6
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
25
Tema
3O
Co
mp
ort
amen
to In
div
idu
al
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
D0!
%25*
,*&1
*0!1*
/,2"
0!%*
!6*,
0/&"
+2%"%
*-
!"
=0!
)/&)
*21/
0!%*
!6*,
)*6'
</ !)
/&)*
6'</
!*!)
/#6/
,1"#
*&1/
!2&%2
32%$
"+-
!"
O S
tres
s p
osi
tivo
e o
str
ess
neg
ativ
o.
Hab
ilid
ades
2!$* #BA$"!45$%&"&)F$-&)$4#8#M$%&$)&-8! %&)$#-$-&(/; .&-$:/&-.1&-G$
!"
E$"
+!"!2#
6/,1
h&)2
"!%/
!*01
$%/!
0/8,
*!"!
6*,0
/&"+
2%"%
*!%/
!2&%2
37%$
/!&/
!9$*
!0*!
,*5*
,*!"
/!0$
)*00
/!
%"!/
,4"&
2:"'
</l
!"
=!9
$*!(
!"!J
*/,2"
!%/0
!J,"
'/0l
!"
E$"
20!"
0!%$
"0!)
+"00
2U)"
';*0
!%*!
2&)*
&123
/0!6
","!
"!#
/123
"'</
!0*4
$&%/
!o)Q
,*4/
,l
íco
nes
: AU
LA 3
D00
201"
!N0!
"$+"
0!&/
0!6/
+/0!
6,*0
*&)2
"20!
*!1"
#8(
#!%
206/
&73*
20!&
/!D
#82
*&1*
!T2,1
$"+!%
*!
D6,
*&%2
:"4*
#!6
","!
3/)?
-
26
O C
om
po
rtam
ento
In
div
idu
al
D!"
$+"!
I!%"
!%20
)26+
2&"!
`./#
6/,1
"#*&
1/!=
,4"&
2:")
2/&"
+a!%*
0),*
3*!/
0!)/
&)*2
1/0!
"8/,
%"%/
0!&/
0!)"
671$
+/0!
v !k
!*!g
!%/!
\23,
/LJ*
V1/
!)/#
6,**
&%2%
/!*&
1,*!
"0!6
6-!v
I!"!
BBM-
!!!
D!6
*,0/
&"+2%
"%*!
(!)/
#6/
01"!
6/,!
)","
)1*,
7012)
"0!*
01R3
*20
!/$!
0*W"
!)"
,")1
*,70
12)"0
!d&2
)"0!
*!9$
*!6/
%*#
!
0*,!
,*)/
&]*)
2%"0
!*#
!9$"
+9$*
,!02
1$"'
</!9
$*!/
!2&%2
32%$
/!*0
1*W"
-!
^R!
9$*#
!%24
"!9$
*!"!
6*,0
/&"+
2%"%
*!*0
1R!%
2,*1"
#*
&1*!
+24"%
"!N!
]*,*
%21"
,2*%"
%* !
"+2R
0 !*
V201
*#!*
01$%
/0!
"!,*
06*2
1/!*
!%20
)$00
;*0!
0/8,
*!*0
1"!6
/002
82+2%
"%*
!)/#
/!6/
,!*V
*#6+
/ !"
!%*!
4?#
*/0!
0*6"
,"%/
0!&"
!
#"1
*,&2
%"%*
!9$*
!"6,
*0*&
1"#
!)",
")1*
,701
2)"0
!2%?&
12)"0
!#*0
#/!
0*#
!1*,*
#!)
/&32
32%/
-!
D+(
#!%
/0!"
06*)
1/0!
]*,*
%21R
,2/0
!/0!
*01$
%/0!
0/8,
*!"0
6*)1
/0!"
#82
*&1"
20!1
"#8(
#!0
*,3*
#!%
*!,*
5*,?
&)2"
!
6","
!)/#
6/02
'</!
%"!6
*,0/
&"+2%
"%*
!)/#
/!2&
>$?&
)2"0
!5"#
2+2",
*0 !*
%$)"
)2/&
"20!
*1)-
!
Y",
"!1"
&1/
!/0!
"$1/
,*0!
%*01
")"#
!9$"
1,/!
1*/,
2"0!
%"!6
*,0/
&"+2%
"%*
!9$*
!*V6
+2)"#
!)/#
/!#
"20!
%*1"
+]*0
!!/!
6,/)
*00/
!%*!
5/,#
"'</
!%"!
6*,0
/&"+
2%"%
*-!T
*W"A
J_
=p
KD!Z
=@
!Jp
D|
=@
A!O"0
*2"L
0*!6
*+"!
%*U&
2'</
!%*!
"+4$
&0!1,
"'/0
!)",
")1*
,701
2)/0
!/$!
0*W"
!6",
1*L0
*!%/
!
6,2&
)762
/!9$
*!(!
6,*)
20/!
0*4#
*&1"
,!/0
!6"%
,;*0
!%*!
)/#
6/,1
"#*&
1/!*
#!$
#"!
0*,2*
!%*!
1,"'
/0-!
./&
]*)2
%/0
!
com
o !"#$%&'
!/0!
1,"'
/0!5/
,"#
!%*U
&2%/
0!*#
!)2&
)/!5"
1/,*
0A!
_V1
,/3*
,0</
A!@/)
2R3*
+!*!"
00*,
123/-
!
D4,
"%"8
2+2%"
%*A!.
//6*
,"123
/ !"
4,"%
R3*+
-!
./&
0)2?
&)2"
A!=,4
"&2:
"%/!
*!)/
&UR3
*+-!
_01
"82+2
%"%*
!_#
/)2/
&"+A!
."+
#/!
*!"$
1/)/
&U"&
1*-
D8*
,1$,
"!N!
*V6*
,2?&)
2"A
.,2"
123/
!)$,
2/0/
!*!)
$+1/
-!
Z*!
9$"+
9$*,
!5/,
#"
!/0!
"$1/
,*0!
,*00
"+1"
#!9
$*!"
!%*U
&2'<
/!%/
0!1,
"'/0
!&</
!(!0
$U)2
*&1*
!6",
"!)/
#6+
*1",
!"!
6*,0
/&"+
2%"%
* !W$
01"#
*&1*
!6/,
!&</
!6/0
0$2,!
)","
)1*,
7012)
"!%*
!*01
"82+2
%"%*
-
J_
=p
KD!Y
@K.
=Z
Kc}
oK.
DA!Y
,/3*
&2*&
1*!%
/!1,
"8"+
]/!%
/!*V
6/*&
1*!@
24#
$&%!
H,*
$% !"
!1*/,
2"!6
02)/
%2&h
#2)
"!
0"+2*
&1"!
/!2&
)/&0
)2*&
1*!]
$#"&
/!)/
#/!
8"0*
!6",
"!/!
)/#
6/,1
"#*&
1/-!=
!*01
$%2/
0/!%
*01"
)"!"
!)/#
6/02
'</!
%*!1,
?0!*
+*#
*&1/
0!6"
,"!"
!6*,
0/&"
+2%"%
*A!
Leitu
ra Ob
rigat
ória
27
K%A!K
&012&
1/0!
*!2#
6$+0
/0 !0
*#!)
*&0$
,"-!
@$6
*,*4
/A!.
/&0)
2?&)
2"!8
"0*"
%"!*
#!3
"+/,
*0!*
!6,*
)*21/
0-!
_4/
A!./&
1,/+
*!*&
1,*!
/!2%
!*!/
!0$6
*,*4
/-!@
/+$'
</!%
*!)/
#6,
/#20
0/!x
!&*4
/)2"
'</!
%"!,
*"+2%
"%*-
!
_01
"!1*
/,2"
!(!%
*!4,
"&%*
!3"+
2" !6
/20!
"6,*
0*&1
"!"!
6,/6
/01"
!%/!
2&)/
&0)2
*&1*
!0/8
,*!/
!)/#
6/,1
"#*&
1/-
J_
=p
KD!^
~o
Dc
K@JD
A!O"0
*"%"
!&"0
!6,/
6/01
"0!%
*!.
",+!p
/4*,
0 !)
/#/!
0"+2*
&1"%
/!6*
+/0!
"$1/
,*0
!"),
*%21"
!
9$*!
/0!2&
%237
%$/0
!6/0
0$*
#!/
!()"&'*!9
$*!0
</!/
0!2#
6$+0
/0!2&
1*,&
/0!3
/+1"
%/!6
","!
"$1/
L,*"
+2:"'
</!*
!/!@
*+5 !
9$*!
&"%"
!#"2
0!(!
%/!9
$*!/
!),*
0)2#
*&1/
!*!"
6,2#
/,"#
*&1/
!%/!
2&%2
37%$
/-
DO
=p
ZD
Q_
o!K
cJ
_Q
pD
JKT
DA!
D6X
0!%2
3*,0
/0!*
01$%
/0 !
/0!6
*09$
20"%
/,*0
!#"2
0!,*
)*&1
*0!1
,":*
#!"
!
6,/6
/01"
!%*!
9$*!
"!6*
,0/&
"+2%
"%*!
(!)/
#6/
01"!
6*+"
!$&2
</!%
*!*#
/';*
0 !)
/4&2
';*0
!"121
$%*0
!*V6
*)1"
123"0
!
*!5"
&1"0
2"0-
!
_#
!0*!
1,"1
"&%/
!%*!
1*/,
2"0!
%*!6
*,0/
&"+2%
"%*!
(!6/
0073
*+!)
/#6,
**&%
*,!9
$*!"
0!6*
00/"
0 !"
6*0"
,!%*!
%201
2&1"
0 !
6/00
$*#
!1"#
8(#
!0$"
0!0*
#*+
]"&'
"0 !
6*,#
212&%
/!9$
*!/0
!*01
$%2/
0/0!
"4,$
6*#
!/0!
2&%2
37%$
/0!*
#!%
/20!
126/0
!602
)/+X
42)
/0!P
2&1,
/3*,
12%/0
!*!*
V1,/
3*,1
2%/0
S !*
#!%
/20!
126/0
!%*!
6*,)
*6'<
/!P0
*&12&
%/!*
!2&1$
2&%/
S!*!
*#!
%/20
!126/
0!%*
!W$+4
"#*&
1/!P
6*&0
"&%/
!*!0
*&12&
%/S-
!
=!12
6/!6
02)/
+X42
)/!%
/!2&
%237
%$/!
1"#
8(#
!(!5/
,#"%
/!6/
,!$#
!)/&
W$&1
/!%*
!6,*
5*,?
&)2"
0!)/
#82
&"%"
0-!.
/#/!
"6,*
0*&1
"#!/
0!"$
1/,*
0 !]
R!9$
"1,/
!6,*
5*,?
&)2"
0!8R
02)"
0 !0
</!*
+"0A
!*V1
,/3*
,0</
!V!2&
1,/3
*,0<
/ !0
*&0/
,!V!
2&1$
2%/,
!6*&
0"%/
,!V!
0*&1
2#*&
1/0
!W$+4
"%/,
!V!6
*,)*
61/,
-!
."%
"!6,
*5*,
?&)2
"!"6
/&1"
!$#
"!)"
,")1
*,70
12)"!
6*00
/"+!*
!1*&
]"!)
*,1*
:" !"
/!*0
1$%"
,!)"
%"!$
#"!
%*+"
0!3/
)?!
3*,R
!9$*
!0*!
*&)"
2V"!
*#!$
#!%
/0!4
,$6/
0-!Y
/,!*
V*#
6+/
!$#
"!6*
00/"
!*V1
,/3*
,12%
"!9$
*!(!
*V6,
*002
3" !"
8*,1
"!
*!9$
*!6*
&0"!
0X!%
*6/2
0!5"
+" !
6/%*
!1"#
8(#
!0*,
!2&1$
2%/,
!/$
!0*W
" !)
/#!"
!)"8
*'"!
&"0!
&$3*
&0-!D
+(#
!%20
0/ !
6/%*
!0*,
!W$01
/!*!
0*4$
2%/,
!%*!
,*4,
"0 !)
/#/!
$#!6
*&0"
%/,-
!_!"
2&%"
6/%
*!0*
,!6*
,)*6
1/, !
9$*!
(!*0
6/&1
h&*/
!
* !"
/!0*
!/,4
"&2:
", !
6*,%
*!"0
!+201
"0!%
*!1"
,*5"
0!5*
21"0!
*#!6
"6*+
*1*0
!&/!
1,"8
"+]/
-!p
*>21"
!*!3
*W"!
0* !
6/,!
$#!
")"0
/ !&
</!)
/&]*
)*!"
+4$(
#!"
002#
-!D
!)/#
82&"
'</!
%"0!
6,*5
*,?&
)2"0
!(!2
&1*,
*00"
&170
02#
" !6
/20!
2&%2
)"!
*32%
*&1*
#*&
1*!"
!6*,
0/&"
+2%"%
*!%/
0!2&
%237
%$/0
-
D+(
#!%
"!5/
,#"'
</!%
"!6*
,0/&
"+2%
"%*
!/!2&
%232
%$/!
1"#
8(#
!1*#
!"0!
0$"0
!6*,
)*6'
;*0!
9$*!
0</
!&"!
3*,%
"%*
!
"0!5
/,#
"0!%
25*,*
&1*0
!%*!
"1$"
'</!
#*%
2"&1
*!"+
4$#
"!0
21$"'
</-!
Y/,
!*V*
#6+
/ !0
*!*0
1R!$
#!%
2"!%
*!5,
2/!*
#!
6+*&
/!5*
,2"%/
!"+
4$#
"0!6
*00/
"0!"
)/,%
",</
!*!3
2"W"
,</!
"!.
"#6/
0!%/
!�/,
%</!
5*+2:
*0 !
*&9$
"&1/
!/$1
,"0
!
2,,21"
%"0!
3/+1"
#!"
!%/,
#2,
!6/2
0!6*
,)*8
*#!/
!/)/
,,2%
/!)/
#/!
$#!%
2"!%
*06*
,%2'
"%/-
D0!
6*,)
*6';
*0!0
</!)
/&%2
)2/&
"%"0
!6*+
"0!)
/&)*
6';*
0 !9
$*!0
</ !
&"!3
*,%"
%* !
/0!&
/00/
0!3"
+/,*
0-!=
0!
3"+/
,*0
!6/,
!0$"
!3*:
!2&
1*,2/
,2:"%
/0!6
*+/!
2&%2
32%$
/!0<
/!5/
,#"%
/0!6
/,!0
$"0!
323?
&)2"
0!*!
*V6*
,2?&)
2"0!
2&%2
32%$
"20-
!=0!
3"+/
,*0!
0</!
#$2
1/!2#
6/,1
"&1*
0 !6
/20!
0</!
/0!#
/123
"%/,
*0!%
"0!"
';*0
!6*0
0/"2
0-
28
Mo
tiva
ção
.
Y",
"!9$
*!3/
)?!6
/00"
!*&1
*&%*
,!/!0
*&12%
/!%*
!#/1
23"'
</ !6
,2&)2
6"+#
*&1*
!&/!
h#82
1/!/
,4"&
2:")
2/&"
+ !2#
"42&
*!
/!#
/123
/!6*
+/!9
$"+!"
0!6*
00/"
0!/6
1"#
!6/,
!1,"
8"+]
",!
*#!$
#"!
2&01
21$2'
</!*
!%*0
*W"#
!)/&
12&$"
,!&*
+"0-
!_!/
!
9$*!
+*3"
!"0!
6*00
/"0!
"!6,
/%$:
2,!)/
#!%
*%2)
"'</
!&/!
,21#
/!9$
*!"!
*#6,
*0"!
*V24
*l!D
0!"8
/,%"
4*&0
!"!0
*4$2
,!
,*06
/&%*
#!N
!*00
"0!9
$*01
;*0-
!
D8/
,%"4
*#!.
+R00
2)"A
!D!#
/123
"'</
!3*#
!6/,
!#*2
/!%/
!,*1/
,&/!
U&"&
)*2,/
!/$!
0*W"
!%/!
%2&]
*2,/
!9$*
!"!6
*00/
"!
,*)*
8*!"
/!5"
:*,!
"9$*
+*!0
*,32
'/-!@
*!6,
/%$:
!#"2
0 !4
"&]"
!#"2
0-!c
/!*&
1"&1
/ !/
!%2&
]*2,/
!&</
!(!/
!d&2
)/!5"
1/,!
#/1
23")
2/&"
+!6",
"!/!
2&%2
37%$
/-!
J*/,
2"!%
"0!&
*)*0
02%"
%*0!
]$#
"&"0
A!D!#
/123
"'</
!(!6
,/3*
&2*&
1*!%
"0!&
*)*0
02%"
%*0!
"12&
42%"
0!6/
,!/,%
*#!%
*!
6,/6
,2*%"
%*-!
_01
"0!6
/%*#
!0*,
A!&*
)*00
2%"%
*0!U
02/+
X42)
"0 !
&*)*
002%
"%*0
!%*!
0*4$
,"&'
" !&
*)*0
02%"
%*0
!
0/)2
"20
!&*)
*002
%"%*
0!%/
!*4/
!/$!
&*)*
002%
"%*0
!%*!
"$1/
,*"+
2:"'
</-
J*/,
2"!%
/0!%
/20!
5"1/
,*0A
!_#
!9$*
!"!#
/123
"'</
!*01
R!,*
+")2
/&"%
"!N!
6,X6
,2"!1
",*5
"!9$
*!*V
*,)*
!*!/
0!5"
1/,*
0!
%*!2&
0"120
5"'<
/!0<
/!/0
!*V1
*,&/
0!N!
1",*
5" !)
/#/!
0$6*
,320
</ !6
/,!*
V*#
6+/-
J*/,
2"!�
!*!�
A!D
!1*/
,2"!`
Va!,
*5*,
*L0*
!N0!
6*00
/"0!
9$*!
*321"
#!/
!1,"
8"+]
/F!6
*00/
"0!0
*#!2
&2)2
"123
"!9$
*!
8$0)
"#!0
*4$,
"&'"
-!_
&9$"
&1/!
"!1*
/,2"
!`�
a!)"
,")1
*,2:
"L0*
!6/,
!6*0
0/"0
!*05
/,'"
%"0!
*!9$
*!4/
01"#
!%*!
,*06
/&0"
82+2%
"%*-
!
!Y",
"!U&
"+2:
", !
/0!"
$1/,
*0!%
*01"
)"#
!"!3
20</
!%*!
o)Q
,*4/
,!9$
* !6
/,!0
$"!3
*: !"
6/&1
"!%$
"0!)
+"00
2U)"
';*0
!
6","
!2&)*
&123
/0!%
"!#
/123
"'</
!0<
/!*+
"0A!
*V1,
7&0*
)/0!
L!9$
*!0<
/!+24
"%/0
!"/!
"#82
*&1*
!P0"
+R,2/
!8*
&*57)
2/0
!
*1)-
S !*
!/0!
2&1,
7&0*
)/0!
L!+24
"%/0
!N!&
"1$,
*:"!
%"!1"
,*5"
!)/#
/!6/
,!*V
*#6+
/ !/
!"+)
"&)*
!%/0
!/8W
*123
/0-
Gg
, -.)/01&-
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
0*$0
!*01
$%/0
-!Y
","!
,*06
/&%?
L+"0!
3/)?
!%*3
*,R!
+*,!
/0!)
"671$
+/0!
v !k
!*!g
!%/!
\23,
/LJ*
V1/
!8*#
!)/#
/!"!
"$+"
!I!"
)2#
"!%*
0),21
/-
Po
nto
de
Par
tid
a
Acesse o
lin
k!"
8"2V
/!*!
+*2"
!/!)
"0/!
*V6/
01/-
!c*+
*!
3/)?
!3*,
R!$#
"!02
1$"'
</!9
$*!1
*#!"
)/&1
*)2%
/!#
$21/
!
&/0!
%2"0
!%*!
]/W*
A!"!
6,*0
0</!
5"#
2+2",
!*!"
!6,*
00</
!
&/!1
,"8"
+]/!
9$*!
"5*1
"#!%
2,*1"
#*&
1*!/
!2&%2
37%$
/!%*
!
5/,#
"!8,
$0)"
-
]11
6Ar
r*06
")/
L4*
06*
00/
"0-
8+/
406
/1-
)/#
rGj
jk
rjm
r
6*9$
*&/0
L)"0
/0L%
"L32
%"L*
#6,
*0",
2"+-]
1#+
D6X
0!"!
+*21$
,"!%
/ c
ase
!,*0
6/&%
"A!
1-
e!6
/007
3*+!/
80*,
3",!
"0!)
",")
1*,7
012)
"0!
%"!6
*,0/
&"+2%
"%*!
%/!5
$&)2
/&R,
2/!9
$*!
não a
guento
u a
pre
ssão n
a e
mpre
sa e
*#!)
"0"l
!Z*!
9$*!
5/,#
"l
2-
Com
o você analis
aria a situação se
5/00
*!)/
&32%
"%/!
"!"0
0$#
2,!"!
%2,*
'</!
%"!*
#6,
*0"l
!E$"
20!"
';*0
!3/)
?!1*
,2"!
%2"&
1*!%
/!)"
0/!%
*0),
21/l
2(!)#$3$4!'$"!456$7&-8! %#$9-$:/&-.1&-$
#$-&(/;)$8#)#$4! <&);)$!$:/&$#8)& %&/6
=!)
/&)*
21/!%
*!Q
+/)"
+2:"'
</!*
01R!
)"%"
!3*:
!#"2
0!
*32%
*&1*
!&/0
!%2"
0!"1
$"20
-!H
"'"!
$#"!
,*>*
V</!
%/!
0*$!
)/12%
2"&
/!P3
23?&
)2"0
!*0
1$%/
0 !
6*09
$20"
0!
*!)/
&3*,
0"0!
)/#
!)/&
]*)2
%/0S
!*!"
6,*0
*&1*
!$#
!
*V*#
6+/!
%*01
*!5*
&b#
*&/-
_#
!0$"
!/62
&2</
!9$"
+!%"0
!1*/,
2"0!
%"!6
*,0/
&"+2%
"%*!
"6,*
0*&1
"%"0
!&*
00*!
1*#
"!(!
"!#
"20!
,*+*
3"&1
*!
6","
!/0
!*0
1$%/
0!&"
!R,
*"!
%/!
./#
6/,1
"#*&
1/!
=,4
"&2:
")2/
&"+l
!�$0
12U9$
*!0$
"!,*
06/0
1"-
"S!.
/4&2
123"!
8S!Y
02)/
%2&h
#2)
"
)S!Z
/0!J
,"'/
0!
%S!D
8/,%
"4*
#!2&
1*4,
"123
"!
*S!^
$#"&
201"
-
./#
!8"0
*!&/
0!*0
1$%/
0!%"
0!6,
*5*,
?&)2
"0 !
"&"+
20*!
/!9$
"%,/
!%"0
!66-
vv!"
!vg!
%/!0
*$!\
23,/
LJ*V
1/!*
!
2&%2
9$*!
"!,*
+"'<
/!%"
0!!9
$"1,
/!6,
*5*,
?&)2
"0!9
$*!
5/,#
"#!0
$"!6
*,0/
&"+2%
"%*-
Agor
a é
a su
a ve
z
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
2
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
1
30Qu
estã
o 05
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
4
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
6
Ques
tão 0
8
`D0!
6*,)
*6';
*0!
0</!
/)"0
2/&"
%"0!
6*+"
0!
)/&)
*6';
*0a-
!
@/8
,*!"
!"U,
#"'
</!"
)2#
"!%*
0),21
" !(
!)*,
1/!"
U,#
",!
9$*A
KL!
_01
R!)/
,,*1
" !6
/20!
1/%"
0!"0
!)/&
)*6'
;*0!
0</!
)","
)1*,
2:"%
"0!6
/,!#
/123
"';*
0!/,
4"&2
:")2
/&"2
0-
KKL!_
01R!
)/,,
*1"
!6/
20!
"0!
)/&)
*6';
*0!
0</!
6,/3
*&2*
&1*0
!%/0
!3"+
/,*0
!%/0
!2&%2
37%$
/0-
KKKL!_
01R!
2&)/
,,*1
" !
6/20
!"0
!6*
,)*6
';*0
!0<
/!
)/&0
1,$7
%"0!
"!6"
,12,!
%*!*
017#
$+/0
!/,4
"&2:
")2/
&"20
!
*!6*
00/"
20-
KTL!_
01R!
2&)/
,,*1
" !
6/20
!&<
/!]R
!,*
+"'<
/!*&
1,*!
6*,)
*6'<
/!*!
)/&)
*6'<
/-
TL!
_01
R!)/
,,*1
" !6
/20!
"0!6
*,)*
6';*
0!0<
/!5/
,#"%
"0!
1"#
8(#
!6*+
"0!*
V6*,
2?&)
2"0!
%/0!
2&%2
37%$
/0-!!
!!!!!
"S!D
0!"+
1*,&
"123
"0!K!
*!KK!
0</!
)/,,
*1"0
-
8S!D
0!"+
1*,&
"123
"0A!K
K !KKK
!*!T
!0</
!2&)/
,,*1
"0-!
)S!!
D0!
"+1*
,&"1
23"0
!KK!*
!T!0
</!)
/,,*
1"0-
!
%S!D
0!"+
1*,&
"123
"0!KT
!*!T
!0</
!)/,
,*1"
0-
*S!D
0!"+
1*,&
"123
"0!K
!KKK!*
!T!0
</!2&
)/,,
*1"0
-
D!"
8/,%
"4*#
!)+R
002)
"!1,
"1"!
%"!,
*+"'
</!2
&%23
7%$/
!
3*,0
$0!2&
)*&1
23/!
U&"&
)*2,/
-!_V6
+29$*
!/!#
/123
/!6*
+/!
9$"+
!*00
"!"8
/,%"
4*#
!&</
!0*!
0$01
*&1"
l
=!1
26/!
602)
/+X4
2)/!
%/!2
&%23
7%$/
!(!5
/,#
"%/!
6/,!
$#!)
/&W$
&1/
!%*!
6,*5
*,?&
)2"0
-!E
$"20
!0</
!*+"
0l!
Um
a
pessoa
pode
ter
em
sua
pers
onalid
ade
6,*5
*,?&
)2"0
!%*!
)","
)1*,
7012)
"0!%
25*,*
&1*0
-!Z
?!$#
!
*V*#
6+/-
E$"
+!"!6
,2&)2
6"+!)
",")
1*,7
012)
"!%"
!1*/,
2"!�
!*!�
l
+"#$,"&'
!(!1"
#8(
#!)
/&]*
)2%/
!6/,
!0*,
A
a) =
0!)2
&)/!
5"1/
,*0!
*01"
8*+*
)2%/
0!9$
*!%*
0),*
3*#
!
/0!
1,"'
/0!
)","
)1*,
7012)
/0!
%/!
6"%,
</!
%*!
)/#
6/,1
"#*&
1/-!!
b)
D!0
*4#
*&1"
'</!
%"!6
*,)*
6'</
!%/!
2&%2
37%$
/-
c) D
0!)2
&)/!
)","
)1*,
7012)
"0!%
"!#
/123
"'</
-!
d)
Os c
inco p
adrõ
es d
e c
oncepção d
escrito
s p
ela
0/)2
*%"%
*-
e) D
0!)2
&)/!
)","
)1*,
7012)
"0!
%/!
)/#
6/,1
"#*&
1/!
/,4"
&2:"
)2/&
"+-
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
31
Ques
tão 1
0
Ques
tão 0
9
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
_V2
01*#
!%/2
0!2&
)*&1
23/0
!6",
"!"!
#/1
23"'
</-!
E$"
20!
0</!
*+*0
l!_
V6+29
$*-
D0!
6*00
/"0
!"6*
0",!%
*!%2
012&
1"0
!6/0
0$*#
!1"#
8(#
!
0$"0
!0*#
*+]
"&'"
0-!_
V6+29
$*!*
00"!
"U,#
"'</
!6/,
!
#*2
/!%/
0!126
/0!6
02)/
+X42
)/0-
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
32
E$*
,!0"
8*,!
#"2
0!0/
8,*!
/!"0
0$&1
/l!_
&1</
A
Acesse o 2).;(!$O
$:/&$3$P!.;"#0>!
-!Z
206/
&73*
+!*#
A!]1
16Arr
ss
s-"
%#2&
201,
"%/,
*0-)
/#-8
,r2&
5/,#
*L
0*r"
,124
/0r/
L9$*
L*L#
/123
")"/
rBBI
njr-
!D)*
00/!
*#!B
M!c
/3-!
GjBB
-!!!
!J,"
1"L0
*!%*
!$#
!",1
24/!
%*!p
/8*,
1/!
p*)
2&*+
+"-!
=!"
$1/,
!"6,
*0*&
1"!"
!2%(2
"!)/
&)*2
1$"+
!%*!
#/1
23"'
</!8
*#!)
/#/!
0$"!
,*+"
'</!
)/#
!/0!
/8W*
123/0
!
/,4"
&2:"
)2/&
"20!
*!6*
00/"
20!%
/!2&
%232
%$/-
Acesse o
site
!@)2
*+/-
!Z20
6/&7
3*+!*
#A!]
116Arr
ss
s-0
)2*+
/-8,
r6%5
r,")
r3k&
Br3k
&B"j
k-6%
5!-!D
)*00
/!*#
A!BM!
c/3
-!
GjBB
-!\R!
3/)?
!*&)
/&1,
",R
!/!"
,124
/A!A
per
cep
ção
da
just
iça
com
o a
nte
ced
ente
do
co
mp
rom
etim
ento
org
aniz
acio
nal
: u
m e
stu
do
luso
-bra
sile
iro
-!_01
*!#
"1*,
2"+!"
6,*0
*&1"
!6,/
6/01
"0!0
/8,*
!6*,
)*6'
</ !*
!"0!
5/,#
"0!%
*!W$
012'
"!&"
0!/,
4"&2
:"';
*0!*
!%*!
9$*!
5/,#
"!*0
1"!#
*0#
"!W$
012'
"!2&
1*,5
*,*!
&"0!
,*+"
';*0
!*#
6,*0
"!
*!2&
%237
%$/!
*!*&
1,*!
*+*0
!6,X
6,2/
0-!
Leia
o liv
ro T
eori
as d
a P
erso
nal
idad
e !%
*!�"
#*0
!H"%
2#"&
!*!!p
/8*,
1!H,"
4*,-!
@</
!Y"$
+/A!^
",8,
" !G
jjj-
!
c*0
1*!+2
3,/!
3/)?
!)/&
]*)*
,R!#
"20!
"!5$
&%/!
"0!%
25*,*
&1*0
!1*/,
2"0!
%"!6
*,0/
&"+2%
"%*-
Leia
o l
ivro
Psi
colo
gia
s: u
ma
intr
od
uçã
o a
o e
stu
do
da
Psi
colo
gia
!%*
!D&"
!o*,
)?0!
O"]
2"!O
/)[
!
=%"
2,!H
$,1"
%/!*
!o",
2"!%
*!\/
$,%*
0!J
,"00
2!J*2
V*2,"
-!BM
C!*%
2'</
!@
</!Y
"$+/
A!@
","2
3"!G
jjg-
!_01
*!+23
,/!1
,":!
)/&)
*21/
0!"8
,"&4
*&1*
0!0/
8,*!
6*,0
/&"+
2%"%
*!#
/01,
"&%/
!/!)
/#6/
,1"#
*&1/
!%/0
!2&%
237%
$/0!
6/,!
#*2
/!%*
!
$#!/
+]",
!)+7&
2)/-
!
\*2"
!/!"
,124
/A!O
pro
cess
o d
e co
nst
ruçã
o e
rec
on
stru
ção
das
id
enti
dad
es d
os
ind
ivíd
uo
s n
as
!)(# ;M#01&-
!6/,
!i",
2&"!
p28
*2,/
!H*,
&"&%
*0!*
!�/0
(!.
",+/
0!y
"&*+
+2-!Z
206/
&73*
+!*#
A!
]11
6Ar
rss
s-0
)2*
+/-8
,r0)
2*+/
-6]
6l
0),2
61x
0)2{
",1
1*V1
z6
2%x
@B
MB
mLn
mm
mG
jj
nj
jj
Bj
jj
jM
z+&
4x
61z
&,#
x20
/z
1
+&4x
61-!D
)*00
/!*#
!BM!
c/3
-!Gj
BB-!
=!"
,124
/!"8
/,%"
!9$*
!"0!
2%*&
12%"%
*0!%
/0!2&
%237
%$/0
!&"0
!/,4
"&2:
"';
*0!
0</!
5/,#
"%"0
!6/,
!#*2
/!%"
!2&1*
,"'<
/!]$
#"&
"-
LINKS
IMPO
RTAN
TES
33
FINAL
IZAND
O
T/)
?!*0
1$%/
$!&*
00"!
"$+"
!"!5
/,#
"'</
!%"!
6*,0
/&"+
2%"%
* !"
0!%2
5*,*
&1*0
!1*/
,2"0!
9$*!
5/,"
#!6
,/6/
01"0
!
6","
!*&1
*&%*
,!/!
)/#
6/,1
"#*&
1/!]
$#"&
/!*!
)/&0
*9$*
&1*#
*&1*
!"0!
#/1
23"'
;*0!
9$*!
+*3"
#!)
"%"!
6*00
/"!"
!"42
,!%*
!5/,#
"!%2
5*,*
&)2"
%" !1
"&1/
!&"0
!/,4
"&2:
"';*
0!)/
#/!
&"!3
2%"!
6*00
/"+-!
T/)
?!32
$!9$
*!"!
6*,0
/&"+
2%"%
*!(!
5"1/
,!%*
)202
3/!6
","!
)/&1
,"1"
'</!
%*!$
#!2&
%237
%$/!
*#!$
#"!
*#6,
*0"
!*!
9$*!
1"&1
/!5"
1/,*
0!*V
1*,&
/0!)
/#/!
2&1*
,&/0
!0</
!%*)
2023
/0!6
","!
!2%*&
12U)"
,!"0!
"121$
%*0!
%*!$
#!5$
&)2/
&R,2/
-!
=!6
*,U+
!%*!
)"%"
!0*,
!]$#
"&/!
6/%*
!0*,
!*01
$%"%
/!*
!)*,
1"#
*&1*
!*00
*0!1
,"8"
+]/0
!0*,
3*#
!)/#
/!8"
0*!
6","
!"0!
)2?&
)2"0
!)/#
6/,1
"#*&
1"20
!2&)
+$02
3*!&
/!9$
*!1"
&4*!
"/!)
/#6/
,1"#
*&1/
!/,4
"&2:
")2/
&"+-
Co
gn
itiv
oA!)
/&]*
)2#
*&1/
!*!6
*,)*
6'</
!2&%2
32%$
"+-!!
!!!!!!
Ass
erti
vo:!
)/*,
*&1*
!*!6
,*)2
0/-
Per
cep
ção
:!"!
5/,#
"!)/
#/!
)"%"
!2&%2
37%$
/!)/
+*1"
!2&5/
,#"'
;*0-
!
Julg
amen
to:!
"!5/
,#"!
)/#
/!)"
%"!2&
%237
%$/!
1/#
"!0$
"0!%
*)20
;*0-
Sig
mu
nd
Fre
ud
:!#
(%2)
/ !6
*09$
20"%
/,!*
!5$&%
"%/,
!%"!
602)
"&R+
20*-
?#)!$#B/ !A$#(!)#$:/&$!$4! .&H%!$%&--#$#/B#$<!;$4! 4B/I%!A$ >!$-&$&-:/&0#$%&$#4&--#)$-/#$
2JKL$&$"&);*4#)$#$&.#8#$:/&$%&"&)F$-&)$)&#B;M#%#C$N! -$&-./%!-6
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
34
Tema
4Q!)'
#0>!$%!-$()/8!-$&$&:/;8&-
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
D0!
%25*
,*&'
"0!)
/&)*
21$"2
0!%*
!4,$
6/ !4
,$6/
!602
)/+X
42)/
!*!*
9$26
*-
!"
D!2#
6/,1
h&)2
"!%/
!4,$
6/!&
"!0/
)2*%
"%*
!8*#
!)/#
/!%/
!*06
7,21/
!%*!
*9$2
6*!6
","!
0$"!
5/,#
"'</
-!
!"O-$%;<&)& .&-$.;8!-$%&$&:/;8&
Hab
ilid
ades
2!$* #BA$"!45$%&"&)F$-&)$4#8#M$%&$)&-8! %&)$#-$-&(/; .&-$:/&-.1&-G$
!"
E$"
20!"
0!3"
&1"4
*&0!
%*!0
*!1,
"8"+
]",!
*#!*
9$26
*l
!"
E$"
+!"!%
25*,*
&'"!
*&1,
*!*5
*123
/!*!
*U)"
:l
!"
=!9
$*!0
</!4
,$6/
0!5/
,#"2
0l!_
!4,$
6/0!
2&5/
,#"2
0l
íco
nes
: AU
LA 4
D00
201"
!N0!
"$+"
0!&/
0!6/
+/0!
6,*0
*&)2
"20!
*!1"
#8(
#!%
206/
&73*
20!&
/!D
#82
*&1*
!T2,1
$"+!%
*!
D6,
*&%2
:"4*
#!6
","!
3/)?
-
35
Form
ação
do
s g
rup
os
e eq
uip
es
D!"
$+"!
M!%"
!%20
)26+
2&"!
`./#
6/,1
"#*&
1/!=
,4"&
2:")
2/&"
+a!%*
0),*
3*!/
0!)/
&)*2
1/0!
"8/,
%"%/
0!&/
0!)"
671$
+/0!
BB!*
!BG!
%/!\
23,/
LJ*V
1/ !)
/#6,
**&%
2%/!
*&1,
*!"0
!66-
!BBm
!"!B
Ij-!!
!
Y,2#
*2,"
#*&
1* !
3/)?
!%*3
*!1*
,!)/
&024
/!"!
)/&)
*21$
"'</
!)+"
,"!%
*!*9
$26*
!*!4
,$6/
!/$
!0*W
" !4
,$6/
!(!
02#
6+*0
#*&
1*!"
!)/&
)*&1
,"'<
/!%*
!6*0
0/"0
!9$
*!6/
%*!0
*,!*
#!$
#"!
32"4
*#!%
*!&"
32/
!*#
!$#
"!0"
+"!%
*!
)2&*
#"!
*1)-
!Q,$
6/!6
02)/
+X42
)/ !6
/,!0
$"!3
*: !)
/#/!
/!&/
#*!
WR!%
2: !(
!"!$
&2</
!%*!
6*00
/"0!
9$*!
,*)/
&]*)
*#
!
/!/8
W*123
/!%/
!4,$
6/ !
8*#
!)/#
/!0$
"!6,
*0*&
'"!&
*+*!
*&9$
"&1/
!2&%
237%
$/!*
!"/!
#*0
#/!
1*#
6/ !
0"8*
#!
2%*&
12U)"
,!"!
2#6/
,1h&
)2"!
%/!/
$1,/
!&*0
1*!#
*0#
/!4,
$6/-
!!=!4
,$6/
!602
)/+X
42)/
!6/%
*!1"
#8(
#!0
*,!)
]"#
"%/!
%*!*
9$26
*-
Z*!
9$"+
9$*,
!5/,
#"
!&</
!0*!
%*0)
",1"
!"!6
/002
82+2%
"%*!
%*!$
#!4
,$6/
!1/,
&",L
0*!$
#"!
*9$2
6*!/
$!4,
$6/!
602)
/+X4
2)/
!"U&
"+ !
*01*
0!0<
/!5/
,#"%
/0!6
/,!9
$*!*
V201
* !"
+(#
!%"!
$&2<
/!%*
!6*0
0/"0
!"!
2&1*
,"'<
/!*&
1,*!
/0!2
&%23
7%$/
0-!Y
/,!2
00/
!*#
!$#
"!02
1$"'
</ !
6/,!
*V*#
6+/
!%*!
1,"4
(%2"
!$#
!4,$
6/!%
*!32
"W"&
1*0!
*#!"
+1/!
#",
!6/%
* !6
/,!&
*)*0
02%"
%*
!1,"
8"+]
",!*
#!)
/&W$
&1/
!5/
,#"&
%/!$
#"!
*9$2
6* !
%*01
")"&
%/!2&
)+$0
23*!
&*00
*!
6,/)
*00/
!$#
!+7%*
,!&"
1$,"
+-!
_V2
01*#
!5"1/
,*0!
*06*
)7U)
/0!6
","!
5/,#
"'</
!%*!
*9$2
6*0
!0</
!*+*
0A!
"L!o
7&2#
/!%*
!%$"
0!6*
00/"
0!*!
#RV
2#/!
%*!1,
2&1"
!6",
"!"!
)/#
$&2)
"'</
!")/
&1*)
*,!5"
)2+#
*&1*
-!
8L!p
*%*!
%*!)
/#$&
2)"'
</!*
5*123
"!6"
,"!)
/&1"
1/!*
!1,"&
0#20
0</!
%*!2&
5/,#
"';*
0!%2
,*1"
0!*!
1,"&
06",
*&1*
0-!
)L!K
%*&1
2%"%
*!)
/+*1
23"
!9$*
!5":!
)/#
!9$*
!/!2&
%232
%$/
!0*!
02&1
"!,*
"+#
*&1*
!2&1*
4,"&
1*!%
"!*9
$26*
-!!
%L!=
8W*1
23/0
!)/#
$&0!
2&%2
32%$
"20!
9$*!
0*!)
/#6+
*#*
&1"#
!&/!
4,$6
/!60
2)/+
X42)
/-
*L!_
01,$
1$,"
!%*!
4,$6
/!)/
#!"
1232%
"%*0
!6"6
(20!
*!5$
&';
*0!%
*024
&"%"
0!6"
,"!)
"%"!
#*#
8,/-
Z*!
")/,
%/!)
/#!/
!9$*
!5/2!3
201/
!U)"
!)+"
,/ !6
/,1"
&1/
!9$*
!/0!
4,$6
/0!6
02)/
+X42
)/0!
0</!
&*)*
00R,
2/0!
*!1,
":*#
!
3"&1
"4*&
0!6"
,"!"
0!/,
4"&
2:"'
;*0
!6/2
0!4"
,"&1
*#!6
,/)*
00/0
!*5*
123/0
!)/#
!0*,
32'/
0!*!
6,/%
$1/0
!%*!
#"2
/,!
9$"+
2%"%
*!*!
"2&%
"!*&
1,*4
$*0!
*#!#
*&/,
!1*#
6/-!p
*3*,
1*&%
/ !6
/,1"
&1/
!#"2
0!+$
),/!
N!*#
6,*0
"-!
D!4
*01<
/!%/
!)/&
]*)2
#*&
1/!6
"00"
!"!0
*,!#
"20!
*32%
*&1*
!6/
20!"
!2&1
*4,"
'</!
5/,1
"+*)
*!"!
1,/)
"!%*
!2%(
2"0-
!!
Leitu
ra Ob
rigat
ória
36
D+(
#!%
200/
!"!
4*01
</!%
*!4,
$6/0
!(!#
"20!
5R)2
+!%/
!9$*
!"!4
*01<
/!2&
%232
%$"+
!6/
20!/
0!4,
$6/0
!6/%
*#!+
2%",
!
#*+
]/,!
)/#
!/!#
/&1"
&1*!
%*!%
"%/0
!*!%
*!2&
5/,#
"';*
0!9$
*!*V
201*
#-!
=0!
"$1/
,*0!
)21"
#!&
/!\2
3,/L
J*V1
/!"0
!2%(
2"!%
*!�
",,*
&!O
*&&2
0 !$
#!"
$1/,
!"1$
"+!0
/8,*
!/!"
00$&
1/ !
9$*!
%*0)
,*3*
!#$2
1/!8
*#!"
!2%*2
"!%*
!9$*
!"!#
/*%"
!%*!
1,/)
"!%*
!#"2
/,!3
"+/,
!0</
!"0!
2&5/
,#"'
;*0!
*!"!
)/+"
8/,"
'</!
6"00
"!"!
0*,!
"!5*
,,"#
*&1"
!&*)
*00R
,2"!6
","!
/!0$
)*00
/!%"
!*9$
26*-
!O*&
&20!
1,/$
V*!"
!6,/
6/01
"!%/
0!4,
"&%
*0!
4,$6
/0!*
!6*0
0/"0
!9$*
!123
*,"#
!0$)
*00/
!)/#
/ !6
/,!*
V*#
6+/
!�"+
1!Z
20&*
w!*!
@1*
3*!�
/80-
!D+(
#!%
200/
!
2&%2
)/$!
"+4$
#"0
!+2';
*0!%
*1*,
#2&
"&1*
0!6"
,"!"
!)/&
9$20
1"!%
/!,*
)/&]
*)2#
*&1/
!%"0
!/,4
"&2:
"';*
0A!6
*00/
"0!
*V1,
"/,%
2&R,
2"0!
9$*!
0"8*
#!1,
"8"+
]",!
*#!4
,$6/
!*!5"
:*#
!6",
1*!%
*!$#
"!#
200<
/ !+7
%*,*
0!9$
*!0*
!5":*
#!*
!5":!
"/!#
*0#
/!1*
#6/
!0$"
0!*9
$26*
0 !9
$*!0
</!3
24/,
/0/0
!9$*
!,*)
/&]*
)*#
!/0!
1"+*
&1/0
!*1)
-
D2&
%"!5"
+"&%
/!*#
!4,$
6/0
!(!6
/007
3*+!2
%*&1
2U)"
,!4,$
6/0!
5/,#
"20
!9$*
!6/0
0$*#
!2&1*
,"'<
/!0*
#2L6
,/4,
"#"%
"!
*!4,
$6/0
!2&5/
,#"2
0 !9
$*!0
</!5/
,#"%
/0!2&
2)2"
+#*&
1*!6
/,!,*
+"';
*0!*
#/)
2/&"
20!&
"0!"
1232%
"%*0
!%2R
,2"0
!)/#
/!
6/,!
*V*#
6+/
!$#
!4,$
6/!%
*!"#
24/0
!)/#
!2&1*
,*00
*0!*
!&*)
*002
%"%*
0!0/
)2"2
0-
=$1
,/!1
X62)
/!%*
!*V1
,*#
"!,*
+*3h
&)2"
!(!"
!2%*&
12U)"
'</!
%*!*
9$26
*0!*
U)":
*0 !
/$!0
*W"
!4,$
6/0!
602)
/+X4
2)/0
!
9$*!
0</!
)"6"
:*0!
%*!)
/#6"
,12+]
",!/
8W*1
23/0
!*!%
*0*&
3/+3
*,!$
#"!
)/#
$&2)
"'</
!)+"
,"!0
*#!,
$7%/
-!@
*$0!
2&1*
4,"&
1*0!
"6X2
"#!"
0!,*
4,"0
!"W$
%"#
!$&0
!"/0
!/$1
,/0!
*!0"
8*#
!1"&1
/!+2%
",!)
/#!)
/&>2
1/0!
)/#
/!2%
*&12U
)",!
"0!9
$"+2%
"%*0
!2&%2
32%$
"20!
%*!5/
,#"!
"!"4
,*4"
,!3"
+/,!
"/!4
,$6/
-!Y/,
!U#
!4*,
"#!$
#!*
067,
21/!)
/#$#
!6/0
2123/
!
9$*!
(!)]
"#"%
/!%*
!*5*
21/!0
2&*,
42"-
_V2
01*#
!"+4
$&0!
126/0
!8R0
2)/0
!%*!
*9$2
6*0
!0</
!*+*
0A!
BL!_
9$26
*0!5
$&)2
/&"2
0A!6
*00/
"0!9
$*!1
,"8"
+]"#
!W$&
1"0
!*#
!"123
2%"%
*0!2
&1*,
%*6*
&%*&
1*0
!6/,
!*V*
#6+
/A!
%*6"
,1"#
*&1/
!%*!
#",
[*12&
4-!Z
*&1,
/!%*
01*!
%*6"
,1"#
*&1/
!1*#
!"!*
9$26
*!%*
!),2"
'</
!"!*
9$26
*!%*
!
6*09
$20"
!*1)
-
GL!_
9$26
*0!,
*0/+
$1"0
!%*!
6,/8
+*#
"0A!
0</!
5/,#
"%"0
!6",
"!,*
0/+3
*,!6
,/8+
*#"0
!*06
*)7U
)/0
!)/#
/!6/
,!
*V*#
6+/
!,*%
$'</
!%*!
)$01
/0-
IL!_
9$26
*0!.
,/00
L5$&
)2/&
"20A
!0</
!),2"
%"0!
6","
!,*0
/+3*
,!6,
/8+*
#"0
!"8,
"&4*
&1*0
!)/
#/!
6/,!
*V*#
6+/
!
6,/W
*1/!
*06*
)7U)
/!%*
!$#
!)+2*
&1*-
!_00
"!*9
$26*
!4*,
"+#
*&1*
!(!5/
,#"%
"!6/
,!6*
00/"
0!%*
!R,*
"!%2
012&
1"0-
!!!!
ML!_
9$26
*0!D
$1/L
4*,*
&)2"
%"0A
!)/+
"8/,
"%/,
*0!9
$*!%
*3*#
!1,"8
"+]"
,!W$
&1/0
!%2"
,2"#
*&1*
!*#
!5$&'
</!%
*!$#
!
%"%/
!6,/
%$1/
!/$!
0*,3
2'/-
37
D+(
#!%
"0!*
9$26
*0!%
*0),
21"0!
")2#
" !]
R!"!
*9$2
6*!3
2,1$"
+ !9$
*!%*
0*&3
/+3*
!"123
2%"%
*0!%
*!+$
4",*
0!%2
5*,*
&1*
0 !
6/,!
#*2
/!%"
0!1*
)&/+
/42"
0F!(
!$#
"!,*
5*,?
&)2"
!&/0
!%2"
0!"1
$"20
-!D1(
!6/,
9$*!
"0!*
9$26
*0!5$
&)2/
&"20
!,*0
/+$1
"0!
%*!6
,/8+
*#"
0 !)
,/00
L5$&
)2/&
"20!
*!"$
1/L4
*,*&
)2"%
"0!
6/%*
#!0
*,!%
2,242
%"0!
)/#
/!*9
$26*
0!32
,1$"
20 !
%*0%
*!
9$*!
0*!1*
&]"!
$#!/
8W*1
23/!
8*#
!%*U
&2%/
!*!6
*00/
"0!6
","!
1,"8
"+]"
,!)/
#!"
!$12+
2:"'
</!%
"0!)
/&*V
;*0-
Y",
"!U&
"+2:
", !3
/)?!
3*,R
!"!0
*4$2
,!"+4
$#"0
!%2)
"0!%
*!)/
#/!
0*!%
*0*&
3/+3
*,!$
#!*
067,
21/!%
*!*9
$26*
!6,/
6/01
"0!
6*+/
!*01
$%2/
0/!Y
"$+/
!p-!o
/11"
!)21"
%/!6
*+/0
!"$1
/,*0
!%/!
+23,/
L1*V
1/A!
BL!=
0!4,
$6/0
!"&1
*0!%
*!9$
"+9$
*,!)
/20"
!%*3
*#!0
*,!)
/*0/
0-
GL!Z
*3*#
!0*,
!6*9
$*&/
0 !6
","!
&</!
0*,*
#!)
/&5$
&%2%
/0!)
/#!4
,"&%
*0!%
*6",
1"#
*&1/
0!/,
4"&2
:")2
/&"2
0-
IL!Z
*3*#
!*01
2#$+
",!5/
,1*#
*&1*
!"!,
*>*V
</!*
01,"
1(4
2)"-
ML!Z
*3*#
!6,/
6/,!
*!,*
"+2:
",!
"123
2%"%
*0!)
/+*1
23"0
!6*
,#"&
*&1*
0-
mL!!
o"&
1*,!
N!5,
*&1*
!/0!
2&)*
&123
/0!4
,$6"
20!*
!&</
!/0!
2&%2
32%$
"20
nL!\
*3",
!*#
!)/&
02%*
,"'<
/!/
0!*0
1$%/
0!%*
!/$1
,"0!
*#6,
*0"0
!*!)
/&)/
,,*&
1*0!
6","
!"6*
,5*2
'/"#
*&1/
!%"!
0$"!
6,X6
,2"-!P
O*&
)]#
",[2
&4S-
vL!o
"&1*
,!/!
4,$6
/!0*
#6,
*!]
*1*,
/4?&
*/!&
/!9$
*!%2
:!,*
06*2
1/!"
!1"+*
&1/0
!*!]
"82+2
%"%*
0-!
kL!Z
*01"
)",!
"0!]
"82+2
%"%*
0!*!
)/&]
*)2#
*&1/
0!6/
,!#
*2/!
%*!2&
)*&1
23/0
-
38
E$"
20!"
0!%2
5*,*
&'"0
!*&1
,*!4
,$6/
!4,$
6/!6
02)/
+X42
)/!
*!*9
$26*
l!Z
?!$#
!*V*
#6+
/!%*
!)"%
"!$#
!%*+
*0-
E$"
20!/
0!5"
1/,*
0!9$
*!)"
,")1
*,2:
"#!$
#"!
*9$2
6*l!
_V6
+29$*
!6/,
!9$?
-
Z*0
),*3
"!"/
!#*&
/0!1,
?0!3
"&1"
4*&0
!%*!
0*!1,
"8"+
]",!
*#!4
,$6/
!*!2
&%29
$*!$
#"!
021$
"'</
!9$*
!0*
!&</
!
5/00
*!/!
4,$6
/ !"
+4/!
&</!
1*,2"
!02%
/!,*
0/+3
2%/-
_V6
+29$*
!6/
,!9$
*!/0
!4,
$6/0
!60
2)/+
X42)
/0!
/$!
*9$2
6*0!
0</!
#$2
1"0!
3*:*
0!/!
#/1
23/!
%*!0
$)*0
0/!
%"!*
#6,
*0"-
!!Z?!
$#!*
V*#
6+/-
, -.)/01&-
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
0*$0
!*01
$%/0
-!Y
","!
,*06
/&%?
L+"0!
3/)?
!%*3
*,R!
+*,!
/0!)
"671$
+/0!
BB!*
!BG!
%/!\
23,/
LJ*V
1/!8
*#!)
/#/!
"!
"$+"
!M!"
)2#
"!%*
0),21
/-
Po
nto
de
Par
tid
a
T*W
"!/!
37%*
/A!`
H/,
#"'
</!%
*!4,
$6/0
!&"0
!*0)
/+"0
!
6/%*
!0*
,!#
/123
/!%*
!8$
++w&4
a !
%206
/&73
*+!
*#A!
]11
6Ar
rss
s-w
/$
1$8
*-)
/#
rs"
1)]
l3x
�{
Y]
\&
5M3Y
)-!
D)*
00/!
*#!B
v!c
/3-!G
jBB
!*!,
*06/
&%"A
!
"S!Y
","!
3/)?
!&*
01*!
)"0/
!"!
5/,#
"'</
!%*!
4,$6
/0!
6/%*
!0*,
!&*4
"123
"l!_
V6+29
$*-
8S!=
!9$*
!+*3"
!N!5/
,#"'
</!%
*00*
0!4,
$6/0
!*0)
/+",
*0l!
_!
6/00
73*+
!5"
:*,!
$#"!
)/#
6","
'</!
)/#
!/0
!
4,$6
/0!&
"0!/
,4"&
2:"'
;*0
!6/,
!*V*
#6+
/l!
)S!e
!6/0
073*
+!"U
,#",
!9$*
!/0!
4,$6
/0!&
"0!*
0)/+
"0!
podem
ser
cara
cte
rizados
com
o
gru
pos
602)
/+X4
2)/0
l!Y
/,!9
$?l
2(!)#$3$4!'$"!456$7&-8! %#$9-$:/&-.1&-$
#$-&(/;)$8#)#$4! <&);)$!$:/&$#8)& %&/6
Agor
a é
a su
a ve
z
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
2
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
1
Ques
tão 0
4
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ig
=8,
24"1
/,2"
#*&
1*!$
#!4
,$6/
!6/%
*!0*
,!1,"
&05/
,#"%
/!
*#!4
,$6/
!602
)/+X
42)/
-!_V6
+29$*
-
E$"
20!/
0!5"
1/,*
0!6,
2#/,
%2"
20!6
","!
5/,#
"'</
!%*!
*9$2
6*l!
_V*
#6+
2U9$
*!$#
!%/0
!5"1/
,*0-
=0!
4,$6
/0!6
02)/
+X42
)/0!
0</!
&*)*
00R,
2/0!
*!1,
":*#
!
3"&1
"4*&
0!6"
,"!"
0!/,
4"&2
:"';
*0 !6
/20A
"S!Q
","&
1*#
!6,/
)*00
/0!%
*!/$
16$1
!2&*U
)":*
0 !#
"0!
)/#
!0*,
32'/
0!%*
!#"2
/,!9
$"+2%
"%*!
)/#
!6,/
%$1/
0!
*&1,
*4$*
0!*#
!#
*&/,
!1*
#6/
-!p
*3*,
1*&%
/ !
6/,1
"&1/
!#"2
0!+$
),/!
N!*#
6,*0
"-
8S!Q
","&
1*#
!6,
/)*0
0/0!
8$,/
),R1
2)/0
!)/
#!
0*,3
2'/0
!*!6
,/%$
1/0!
%*!#
"2/,
!9$"
+2%"%
*!*!
"2&%
"!
*&1,
*4$*
0!*#
!#
*&/,
!1*
#6/
-!p
*3*,
1*&%
/ !
6/,1
"&1/
!#"2
0!+$
),/!
N!*#
6,*0
"-
)S!Q
","&
1*#
!6,
/)*0
0/0!
*5*1
23/0
!)/
#!
0*,3
2'/0
!
*!6,
/%$1
/0!%
*!9$
"+2%
"%*!
2&5*
,2/,!
"6*&
"0!"
!%*!
#",
)"!#
"20!
320"
%" !
#"0
!*&1
,*4"
#!*
#!#
*&/,
!
1*#
6/-!
p*3
*,1*
&%/
!6/
,1"&
1/ !
#"2
0!+$
),/!
N!
*#6,
*0"-
%S!Q
","&
1*#
!6,/
)*00
/0!*
5*123
/0!)
/#!0
*,32
'/0!
*!
6,/%
$1/0
!%*!
#"2
/,!9
$"+2%
"%*!
*!"2
&%"!
*&1,
*4$*
0!
*#!#
*&/,
!1*#
6/-!
p*3
*,1*
&%/
!6/,
1"&1
/ !#
"20!
Ques
tão 0
6
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
8
Ques
tão 0
5
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
7
+$),
/!N!
*#6,
*0"-
*S!Q
","&
1*#
!6,
/)*0
0/0!
8$,/
),R1
2)/0
!)/#
!0*,
32'/
0!*!
6,/%
$1/0
!%*!
#"2
/,!
9$"+
2%"%
* !6
/,(#
!)/#
!1*#
6/!#
"2/,
!%/!
9$*!
/0!
%*#
"20!
)/&)
/,,*
&1*0
-!p
*3*,
1*&%
/ !6
/,1"
&1/
!
#"2
0!+$
),/!
N!*#
6,*0
"-
Q,$
6/0!
5/,#
"20!
*!4,
$6/0
!2&
5/,#
"20!
0</!
,*06
*)123
"#*&
1*A
"S!Q
,$6/
0!5/
,#"2
0A!9
$*!6
/00$
*#!)
",")
1*,7
012)
"0!
%*!
*5*1
232%
"%*
!*!
0</!
5/,#
"+2:
"%/0
!&"
!
*#6,
*0"F
4,$6
/0!
2&5/
,#"2
0A!
9$*!
0*!
2&2)
2"!
)/#
!"0!
"123
2%"%
*0!1
*#6/
,R,2"
0 !*
&3/+
3*&%
/!
2&5/
,#"+
2%"%
*!&"
0!"'
;*0-
!
8S!Q
,$6/
0!5/
,#"2
0A!9
$*!6
/00$
*#!6
/$)"
!,*+
"'</
!
6,/4
,"#
"%"F
!4,$
6/0!
2&5/
,#"2
0A!9
$*!0
*!2&
2)2"
!
)/#
!"0
!"1
232%
"%*0
!"+
*"1X
,2"0
!*&
3/+3
*&%/
!
0*&1
2#*&
1/!"
6*&"
0!*#
!"+4
$&0!
)"0/
0-
)S!Q
,$6/
0!5/
,#"2
0A!9
$*!6
/00$
*#!2&
1*,"
'</!
)/#
!
/$1,
/0!4
,$6/
0F!4
,$6/
0!2&
5/,#
"20A
!9$*
!0*!
2&2)
2"!
)/#
!"0
!"1
232%
"%*0
!0*
#26
,/4,
"#"%
"0 !
&</!
*&3/
+3*&
%/!0
*&12#
*&1/
-
%S!Q
,$6/
0!5/
,#"2
0A!9
$*!6
/00$
*#!2
&1*,
"123
2%"%
*!
)/#
!/0
!6,
/)*0
0/0!
%*!
6,/%
$'</
F!4,
$6/0
!
2&5/
,#"2
0A!
9$*!
0*!
2&2)
2"!
)/#
!"0
!"1
232%
"%*0
!
*01,
"1(4
2)"0
!*!
)/#
!0*
&12#
*&1/
0!*&
1,*!
/0!
2&1*
4,"&
1*0-
*S!Q
,$6/
0!5/
,#"2
0A!
9$*!
6/00
$*#
!2&
1*,"
'</!
0*#
26,/
4,"#
"%"F
!4,
$6/0
!2&
5/,#
"20A
!9$
*!0*
!
2&2)
2"!)
/#!"
0!"1
232%
"%*0
!%2R
,2"0
!*&3
/+3*
&%/!
0*&1
2#*&
1/-
40
D!
4*01
</!
%/!
)/&]
*)2#
*&1
/ !
"!2&
5/,#
"'</
!*!
"!
)/+"
8/,"
'</!
]/W*
!1?#
!02%
/!32
01"0
!)/#
/!6,
2&)2
6"+!
#/*
%"!%
*!1,
/)"!
*&1,
*!"0
!*#
6,*0
"0-!
_V6
+29$*
!/!
6/,9
$?!%
*01"
!021$
"'</
-
K&%2
9$*!
/0!1
26/0
!%*!
*9$2
6*0!
3201
/0!&
*01*
!1*#
"!
*!*V
6+29
$*!
"!6,
2&)2
6"+!
)","
)1*,
7012)
"!%"
!*9
$26*
!
32,1
$"+-
Ques
tão 1
0
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
9
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
41
E$*
,!0"
8*,!
#"2
0!0/
8,*!
/!"0
0$&1
/l!_
&1</
A
\*2"
!/!1
*V1/
A!?! R;.!-$ #$&:/;8&-
!Y/,
!Y"1
,7)2
"!O
206/
!%2
06/&
73*+
!*#
A!q
]116
Arrs
ss
-,]-
)/#
-8,r
Y/,
1"+r
Q,$
6/{_
9$26
*rZ
2)"0
rvMB
Mr)/
&>21/
0L&"
L*9$
26*L
)/#
/L,*
0/+3
*L+/
0-]1
#+t
-!D
)*00
/!*#
!Bv
!c
/3-!
GjBB
-!
c*0
1*!1
*V1/
!"!"
$1/,
"!%R
!%2)
"0!0
/8,*
!)/#
/!"%
#2&
201,
",!*
9$26
*0!*
#!)
,20*
!"+4
/!9$
*!*V
201*
!*#
!9$"
+9$
*,!
/,4"
&2:"
'</-
\*2"
!/!1*
V1/A
!O$&-8I);.!$%&$&:/;8&-
!Y/,
!\$7
0!@
*,42
/-!Z
206/
&73*
+!*#
A!q]1
16Arr
ss
s-,
]-)/
#-8
,rY
/,1"
+rQ,$
6/{
_9$
26*r
D,1
24/r
vInk
r/L*
062,2
1/L%
*L*9
$26*
-]1#
+t-!D
)*00
/!*#
!Bv!
c/3
-!Gj
BB-!
=!1
*V1/
!"8/
,%"!
"!2&
)/*,
?&)2
"!
%"!$
12+2:
"'</
!%/!
)/&)
*21/
!%*!
*067
,21/!
%*!*
9$26
*!*!
*V6+
2)"!
)/#
/!(!
6/00
73*+
!*&1
</ !1
,":*
,!*0
0*!)
/&)*
21/!"
!
5"3/
,!%"
0!/,
4"&2
:"';
*0-
Leia
o liv
ro P!.;"#0>!$ #-$!)(# ;M#01&-
!%*
!.*)
7+2"!
�-!
O*,
4"#
2&2-!
mC!*
%2'<
/-!@
</!Y
"$+/
A!D1+"
0 !G
jjk-
!
_00
*!+23
,/!1
,":!
"!3/
)?!"
!/6/
,1$&
2%"%
*!%*
!)/&
]*)*
,!#
"20!
0/8,
*!/!
9$*!
(!#
/123
"'</
!*!%
*!9$
*!5/
,#"!
(!
6/00
73*+
!2&)*
&123
",!"
!#/1
23"'
</!&
/!0*
,!]$
#"&
/-!
Leia
o l
ivro
?!'!$<!)'
#)$&:/;8&-$S&'
$-/4&%;%#-
%*
!O2++
!O+$
11*s
/,1]
-!@
</!Y
"$+/
A!@
","2
3" !
Gjjv
-!
c*0
1*!+2
3,/!
3/)?
!3*,
2U)"
,R!9
$"20
!/0!
6,/)
*%2#
*&1/
0!6,
2&)2
6"20
!6",
"!"!
5/,#
"'</
!%*!
*9$2
6*0!
%*!0
$)*0
0/-
Leia
o l
ivro$?);# %!$&:/;8&-G$/'$(/;#$4!'8B&.!$8#)#$<!)'
#)$&:/;8&-
!%*
!\$*
)[*-
!p2/
!%*!
�"&*
2,/A!
p*)
/,%
!GjB
j-
D)*
00*!
/!37
%*/!
Du
elo
de
Tit
ãs!%
"!�
"+1!
Z20
&*w!
^/#
*!T
7%*/
!%2
06/&
73*+
!*#
A!]1
16Arr
ss
s-w
/$1$
8*-)
/#r
s"1
)]l3
x.
i46
w*~
I)[)
-!D
)*00
/!*#
A!Bv
!c/3
-!Gj
BB-!
c*+
*!3/
)?!3
*,R!
$#!1
,*)]
/!%/
!U+#
*!9$
*!,*
1,"1
"!"!
2#6/
,1h&
)2"!
%/!1,
"8"+
]/!*
#!*
9$26
*-
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
42
FINAL
IZAND
O
c*0
0*!1
*#"!
5/2!
6/00
73*+
!*&1
*&%*
,!"!
2#6/
,1h&
)2"!
%"!5
/,#
"'</
!%*!
4,$6
/0!6
02)/
+X42
)/0
!8*#
!)/#
/!
0$"!
"1$"
'</
!%*&
1,/!
%"0!
/,4"
&2:"
';*0
-!T
/)?!
32$!
"!,*
+"'<
/!*&
1,*!
/0!*
01$%
/0!%
/!)/
#6/
,1"#
*&1/
!
2&%2
32%$
"+ !
9$*!
0*,3
*!%*
!2&>$
?&)2
"!6"
,"!"
!5/,
#"'
</!%
*!*9
$26*
0!*!
)/&0
*9�*
&1*#
*&1*
!)/&
]*)*
$!/0
!
126/0
!%*!
4,$6
/0!6
02)/
+X4
2)/0
!*V2
01*&
1*0-
!D+(
#!%
200/
!*01
$%/$
!"!,
*+"'
</!*
&1,*
!+7%*
,!*!
4,$6
/ !"
00$&
1/!
,*+*
3"&1
*!#
$21"
0!3*
:*0!
6","
!/!0
$)*0
0/!%
"!/,
4"&2
:"'<
/-!Y
/,!U
# !5
/2!3
201/
!&*0
0*!1*
#"!
M!"!
2#6/
,1h&
)2"!
%/!1,
"8"+
]/!*
#!*
9$26
* !2&
)+$0
23*!
"!5/
,#"'
</!%
*!*9
$26*
0!,*
)*&1
*#*&
1*!)
]"#
"%"0
!%*!
*9$2
6*!3
2,1$"
+ !
1*&%
?&)2
"!6"
,"!/
!)*&
R,2/
!"1$
"+!%
*!#
$%"&
'"0!
5,*9
�*&1
*0-
N/BBT; ($U$1
*,#
/!$1
2+2:"
%/!
6","
!"4,
*00;
*0!*
#/)
2/&"
20!/
$!570
2)"0
!,*"
+2:"%
"0!6
/,!$
#"!
6*00
/"!/
$!$#
!
4,$6
/!*#
!,*+
"'</
!"!/
$1,/
!2&%2
37%$
/-
Inp
ut
/ O
utp
ut$U!
*&1,
"%"!
%*!2
&0$#
/0!&
"!*#
6,*0
" !/
$!0*
W" !
#"1
(,2"
!6,2#
"!6"
,"!6
,/%$
'</!
*!0"
7%"!
%/0!
6,/%
$1/0
!")"
8"%/
0!6"
,"!3
*&%"
!"/!
#*,
)"%/
!,*0
6*)1
23"#
*&1*
-
Iden
tid
ade
Co
leti
va:!6
,/3"
'</!
%"0!
)","
)1*,
7012)
"0!4
,$6"
20!*
!0*$
!6*,
U+!%
*!5/
,#"!
4*,"
+-!e
!/!,*
)/&]
*)2#
*&1/
!
0/)2
"+!%
/!4,
$6/!
6*,"
&1*!
1/%/
0!/0
!2&%2
37%$
/0-!!
!
Inte
rati
vid
ade:
!1,/
)"!*
!2&>$
?&)2
"0!*
&1,*
!4,$
6/0!
*!6*
00/"
0-!p
*+"'
</!%
*!)/
+*123
2%"%
*!6"
,"!*
V6*,
2?&)
2"0!
#d1
$"0-
!!!!
Pap
éis
org
aniz
acio
nai
s:!"
1232%
"%*0
!*r/
$!5$
&'</
!/,4
"&2:
")2/
&"+-!
�$01
"#*&
1*!"
0!"'
;*0!
%*!1
,"8"
+]/!
%*!
$#"!
6*00
/"!/
$!$#
!4,$
6/!6
02)/
+X42
)/-!
Sin
erg
ia:!
)/&)
*21/
!%*!
1,"8
"+]/
!*#
!4,$
6/-!Z
*!1,
/)"!
6","
!"+)
"&)*
!%*!
/8W*
123/!
)/#
$#-
Gru
po
Psi
coló
gic
o:!/
!#*0
#/!
9$*!
*9$2
6*-!.
/&)*
&1,"
'</!
%*!6
*00/
"0!)
$W/!
/8W*
123/!
)/#
$#!(
!2&1*
,2/,2:
"%/!
6/,!
1/%/
0!/0
!6",
12)26
"&1*
0!%/
!4,$
6/-
?#)!$#B/ !A$#(!)#$:/&$!$4! .&H%!$%&--#$#/B#$<!;$4! 4B/I%!A$ >!$-&$&-:/&0#$%&$#4&--#)$-/#$
2JKL$&$"&);*4#)$#$&.#8#$:/&$%&"&)F$-&)$)&#B;M#%#C$N! -$&-./%!-6
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
43
Tema
5V;%&)# 0#A$2
%'; ;-.)#0>!A$K
)!4&--!$E&4;-W);!$ #-$O)(# ;M#01&-$&$!$L.)&--$=&)& 4;#B
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
=0!
)/&)
*21/
0!%*
!+2%*
,"&'
"!*!
4*,?
&)2"
-
!"
As a
plic
abili
dades d
a lid
era
nça e
seus v
ariados m
odelo
s
!"
Os c
onceitos d
e a
dm
inis
trar
e d
ecid
ir
Hab
ilid
ades
2!$* #BA$"!45$%&"&)F$-&)$4#8#M$%&$)&-8! %&)$#-$-&(/; .&-$:/&-.1&-G$
!"
E$"
+!"!%
25*,*
&'"!
*&1,
*!/!
01,*
00!6
/0212
3/!*
!/!&
*4"1
23/l
!"
E$"
+!(!/
!6"6
*+!%
*!$#
!+7%*
,l
!"
E$"
20!0
</!/
0!#
/%*+
/0!%
*!+2%
*,"&
'"l
íco
nes
: AU
LA 5
D00
201"
!N0!
"$+"
0!&/
0!6/
+/0!
6,*0
*&)2
"20!
*!1"
#8(
#!%
206/
&73*
20!&
/!D
#82
*&1*
!T2,1
$"+!%
*!
D6,
*&%2
:"4*
#!6
","!
3/)?
-
44
Lid
eran
ça, A
dm
inis
traç
ão, P
roce
sso
Dec
isó
rio
nas
Org
aniz
açõ
es e
o S
tres
s G
eren
cial
D!"
$+"
!m!"
6,*0
*&1"
!/!)
/&1*
d%/!
*V6/
01/!
&/0!
)"67
1$+/
0!Bj
!BM
!*!B
n!%/
!\23
,/LJ
*V1/
-!=
0!"0
0$&1
/0!"
9$2!
"6,*
0*&1
"%/0
!*01
</!%
*0),
21/0!
%*1"
+]"%
"#*&
1*!&
"0!6
6-!B
jB!"
!Bjg
!*!B
Mj!"
!Bmj
-!!
=!6
"6*
+!%/!
+7%*,
!"+
(#!%
*!1*
,!2&
>$?&
)2"!
0/8,
*!/0
!+2%*
,"%/
0!(
!1"#
8(#
!4*
,2,!6
*00/
"0!*
!1/#
",!%
*)20
;*0
!
*01,
"1(4
2)"0
!9$*
!2&1*
,5*,
*#!%
2,*1"
#*&
1*!&
"!32
%"!%
"0!6
*00/
"0!*
!%"!
/,4"
&2:"
'</!
)/#
/!$#
!1/%/
-!_&9
$"&
1/!!
/!6"
6*+!%
/!"%
#2&
201,
"%/,
!/$!
4*01
/,!(
!!%2,2
42,!
/!1,
"8"+
]/!%
/0!0
$8/,
%2&"
%/0!
4","
&12&
%/!/
,%*#
!*!,
*0$+
1"%
/0!
U&"2
0-
=0!
"%#
2&20
1,"%
/,*0
!/$!
4*01
/,*0
!0*!
%25*
,*&)
2"#
!%/0
!+7%
*,*0
!*#
!)2&
)/!"
06*)
1/0A
!&/!
6,/)
*00/
!%*!
6*&0
"#*&
1/ !&
/!*0
1"8*
+*)2
#*&
1/!%
*!$#
!%2,*
)2/&
"#*&
1/!6
","!
"0!"
';*0
!&"0
!,*+"
';*0
!)/#
!/0!
*#6,
*4"%
/0
!
&/!#
/%/!
%*!/
6*,"
'</!
*!&/
0!#
(1/%
/0!%
*!%*
)20<
/-
E$"
&1/!
"/0!
#/%
*+/0
!%*!
+2%*,
"&'"
!/80
*,3"
L0*A
!\2%
*,"&
'"A!#
/%*+
/0!%
/0!1,
"'/0
-!
_01
*!#
/%*+
/!6
*,#
21*!2
%*&1
2U)"
,!)2
&)/!
1,"'
/0!)
/#6"
,12+]
"%/0
!6/,
!+7%
*,*0
!%*!
0$)*
00/A
!2&1
*+24
?&)2
" !
#"1
$,2%
"%*
!"#
6+21$
%*!%
*!2&
1*,*
00*0
!"+1"
!#/1
23"'
</ !&
*)*0
02%"
%*!%
*!,*
"+2:
"'</
!* !(
!)+"
,/ !]
/&*0
12%"%
*-!
D6*
0",!
%"!6
,/6/
01"!
%*!6
*,0/
&"+2%
"%*!
*U)"
: !*
#!9
$*!/
!+7%*
,!1*
#!1/
%"0!
"0!)
",")
1*,7
012)
"0!"
)2#
"!)2
1"%"
0 !
]R!/
$1,"
0!2%
*2"0
!9$*
!)/&
5,/&
1"#
!*00
*!6*
&0"#
*&1/
-!.
/#/
!6/,
!*V*
#6+
/ !/
!"$1
/,!Y
*1*,
!Z,$
)[*,
!9$
*!
%*5*
&%*!
9$*!
"!d&
2)"!
)/20
"!9$
*!/0
!+7%*
,*0!
1?#
!*#
!)/#
$#!(
!"!#
"&*2
,"!%
*!+2%
",!)
/#!"
0!*9
$26*
0 !6
","!
0*!
"12&
42,!
/8W*
123/0
!)/#
$&0-
!Z*!
,*01
/!%2
5*,*
#!*
#!1$
%/-!!
!!!
o/%
*+/!
./#
6/,1
"#*&
1"+!%
*!+2%
*,"&
'"A!5
/)"!
"9$2
+/!9
$*!/
0!+7%
*,*0
!,*"
+#*&
1*!5"
:*#
!6",
"!"W
$%",
!/0!
4,$6
/0!
*!2&
%237
%$/0
!"12&
42,*
#!/
0!/8
W*123
/0-!
Y",
"!20
1/ !
*+*!
5/)"
!"!9
$"+2%
"%*!
*!"!
9$"&
12%"%
*!%/
0!,*
0$+1"
%/0!
*!"/
!
#*0
#/!
1*#
6/!)
$+123
"!0*
&028
2+2%"
%*!6
","!
*&1*
&%*,
!"0!
&*)*
002%
"%*0
!2&%2
32%$
"20
!&*0
1"!"
'</!
%*&/
#2&
"%"!
)/&0
2%*,
"'</
!6,*
3"+*
)*!"
!)/&
U"&'
"!#
d1$"
-!_01
*!+7%
*,!"
6,*0
*&1"
!$#
!6*,
U+!"
#24
R3*+
!4",
"&12&
%/ !6
/,1"
&1/
!
$#"!
)/&U
"&'"
!%*!
#</
!%$6
+"-!
=!#
/%*+
/!%*
0),21
/!")
2#"!
6/%*
!"6,
*0*&
1",!
6/&1
/0!6
/0212
3/0
!)/#
/!"!
#*+
]/,"
!&"!
6,/%
$123
2%"%
*!"!
)$,1
/!6,
":/
!#"0
!1"#
8(#
!6/&
1/0!
&*4"
123/0
!)/#
/ !6
/,!*
V*#
6+/
!"+1/
!1$,
&/3*
, !)"
0/!&
</!%
?!"1
*&'<
/!N
!
)/&0
2%*,
"'</
-
Leitu
ra Ob
rigat
ória
45
o/%
*+/!
)/&1
2&4*
&)2"
+A!*&
9$"&
1/!/
0!#
/%*+
/0!%
/0!1,
"'/0
!*!/
!)/#
6/,1
"#*&
1"+!3
20"#
!"!*
01"8
*+*)
*,!6
"%,;
*0!
6","
!2%*
&12U
)",!
)","
)1*,
7012)
"0!9
$*!6
"%,/
&2:"
#!"
!#"2
/,!6
",1*
!%"0
!021$
"';*
0!%*
!+2%
*,"&
'" !
/!#
/%*+
/!
)/&1
2&4*
&)2"
+!8$0
)"!9
$*!*
01"0
!)",
")1*
,701
2)"0
!%*!
+2%*,
"&'"
0!0*
W"#
!*5*
123"0
-!
Z*0
0"!#
"&*2
," !
(!6,
*)20
/!0
"8*,
!9$*
!]R!
&"!3
*,%"
%*!9
$"1,
/!3"
,2R3*
20!9
$*!2
&>$*
#!&
/!)/
#6/
,1"#
*&1/
!
%/!+7
%*,A
!)",
")1*
,701
2)"0
!6*0
0/"2
0!%/
!+7%*
, !)"
,")1
*,70
12)"0
!6*0
0/"2
0!%/
0!*#
6,*4
"%/0
!)"
,")1
*,70
12)"0
!%"!
*9$2
6*!*
!"!*
01,$
1$,"
!/,4
"&2:
")2/
&"+-!
!
=!.
/&12&
2$$#
!%"!
\2%*
,"&'
"A!1,
"1"L
0*!%
"!3"
,2"'<
/!%"
!+2%*
,"&'
"!%*
!")/
,%/!
)/#
!/!)
/&12&
$$#
!6/,
!*V*
#6+
/ !
"!5/
,'"!
%/!4
*,*&
1* !"
!5/,'
"!%/
!0$8
/,%2
&"%/
!*!"
!5/,'
"!%"
!021$
"'</
-!=0!
1,?0
!21*&
0!*#
!%*0
1"9$
*!%*
3*#
!0*,
!
"&"+
20"%
/0!6
*+/0
!+7%*
,*0!
*!*&
1</
!0X!
%*6/
20!%
*01"
!"&R
+20*
!6/%
*,R!
1/#
",!"
+4$#
"!%*
)20<
/-!
o/%
*+/!
./&
12&4*
&)2"
+!%*
!H,*
%!H
2*%+
*,A!
*01*
!#/%
*+/!
6,/6
;*!$
#"!
#*%
2%"!
)]"#
"%"!
%*!@
)/,*
-!e
!)/#
/!
0*!3
/)?!
6/&1
$"00
*!0$
"!5/
,#"!
%*!0
*!,*
+")2
/&",
!8*#
!)/#
/!/!
&73*
+!%*
!6,*
5*,?
&)2"
!6/,
!)"%
"!)/
+*4"
!%*!
1,"8
"+]/
!P\Y
.!�
!./+
*4"!
%*!1
,"8"
+]/!
#*&
/0!6
,*5*
,2%/S
-!Z
*!9$
"+9$
*,!5
/,#
" !"
6*0"
,!%/
0!6/
&1/0
!6/0
2123/
0!
9$*!
*+"!
"6,*
0*&1
"!P)
/&U,
#"!
/0!5
"1/,
*0!)
/&1*
V1$"
20!9
$*!%
*1*,
#2&
"#!/
!)/#
6/,1
"#*&
1/!%
/!+7%
*,!8
*#!
)/#
/!*0
12#$+
"!"!
"$1/
)/&0
)2?&
)2"!
%/!+7
%*,S
!1,"
1"L0
*!%*
!$#
"!6*
09$2
0"!&
</!#
$21/
!)/&
UR3*
+-
D!\
2%*,
"&'"
!@21$
")2/
&"+A!
/!+7%
*,!%
*3*!
5":*
,!$#
!%2"
4&X0
12)/!
%"!0
21$"'
</!6
","!
"%*9
$",!
0$"!
#"&
*2,"
!%*!
+2%*,
"&'"
!"!*
+"-!
=80
*,3"
L0*!
*&1<
/!"!
*V20
1?&)
2"!%
/!_
2V/!
^/,
2:/&
1"+ !
3/+1"
%/!6
","!
"0!1
",*5
"0!*
!/!_
2V/!
T*,
12)"+
!9$*
!)/,
,*06
/&%*
!"/!
#/%
/!%*
!"6/
2/!%
/!+7%
*,!"
/!+2%
*,"%
/-!Z
*01*
!#/%
*+/!
0$,4
*#!9
$"1,
/!*0
12+/0
!%*!
+2%*,
"&'"
0A!Z
2:*,
!�!/
!)/#
$&2)
", !3
*&%*
,!�!
"6/2
/!9$
"&1/
!N!1
",*5
"!*!
9$"&
1/!"
/!)/
#6/
,1"#
*&1/
!6"
,12)
26",
!
�!0$
6/,1
*!2&
1*&0
/!&<
/!0X
!&"0
!1",*
5"0!
*!%*
+*4"
,!�!
6/$)
/!2&
3*01
2#*&
1/!&
"0!,
*+"'
;*0-
!
o/%
*+/!
D%#
2&20
1,"%
/,!_
V)*+
*&1*
A!*00
*!#
/%*+
/!(!
6,/3
*&2*
&1*!
%/0!
"$1/
,*0!
%/!\
23,/
LJ*V
1/!*
!)/#
6,**
&%*!
!
$&2U
)",!
"0!6
,/6/
01"0
!%/!
#/%
*+/!
%/0!
1,"'
/0 !%
/!#
/%*+
/!)/
#6/
,1"#
*&1"
+!*!&
"0!"
8/,%
"4*&
0!02
1$")
2/&"
20 !
/$!0
*W"
!(!$
#"!
)/#
6/02
'</!
%*!)
/&)*
21/0!
6","
!/!"
+)"&
)*!%
*!,*
0$+1"
%/0!
6/,!
#*2
/!%*
!$#
!+7%
*,!*
U)":
A!
6/01
$,"!
)*&1
,"%"
!0*
&028
2+2%"
%*!"
/!"#
82*&
1*!*
V1*,
&/ !
)"6"
)2%"
%*!%
*!0/
+$)2
/&",
!6,/
8+*#
"0 !
#/1
23"'
</!
6*+/
!$0/
!%/!
6/%*
, !)/
#6*
1?&)
2"!2&
1*,6
*00/
"+!*
!1()&
2)"
!>*V
73*+
!N0!
#$%
"&'"
0 !)
"6")
2%"%
*!%*
!,*>
*12,!
*#!
"'</
!8*#
!)/#
/!)"
6")2
%"%*
!602
)/+X
42)"
!6",
"!0"
8*,!
"%#
2&20
1,",
!1/%/
0!/0
!020
1*#
"0-!
./#
/!5/
2!32
01/
!/!6
"6*+
!%/!
+7%*,
!(!5
$&%"
#*&
1"+ !
6/20
!0$"
0!%*
)20;
*0!,
*>*1
*#!*
#!4
"&]/
0!/$
!6*,
%"0!
U&"&
)*2,"
0!6"
,"!"
0!/,
4"&2
:"';
*0 !
6/,!
200/
!/0
!6,/
)*00
/0!%
*)20
X,2/
0!&"
0!2&
0121$
2';*
0!0<
/!6,
2#/,
%2"2
0-!
T"+
*!,*
00"+
1",!
9$*!
"0!%
*)20
;*0!
0</!
1/#
"%"0
!6/,
!1/%
/0!/
0!+7%
*,*0
!*!4
*01/
,*0!
/,4"
&2:"
)2/&
"20-
!@*&
%/!
"002
# !"
%#2&
201,
",!&
"%"!
#"2
0!(!
%/!9
$*!%
*)2%
2,-
_V2
01*#
!6/,
1"&1
/ !1,
?0!#
/%*+
/0!%
*!1/
#"%
"!%*
!%*)
20</
!0</
!*+*
0A!#
/%*+
/!1,
"%2)
2/&"
+!P8"
0*"%
/!*#
!%*)
20;*
0!
,")2
/&"2
0S !
#/%
*+/!
6,*0
),212
3/!%
*!1/
#"%
"!%*
!%*)
20</
!P9$
*!5/
)"!"
!%*1
*,#
2&"'
</!%
/!)/
#6/
,1"#
*&1/
!
%/!2
&%23
7%$/
!6",
"!)]
*4",
!"/0
!,*0
$+1"
%/0!
6/,!
#*2
/!%*
!9$"
+2%"%
* !"
)*21"
'</
!1*#
6/!%
*!")
/,%/
!)/#
!"!
021$
"'</
S!*!
#/%
*+/!
%*0)
,2123
/!P9
$*!)
/&)*
&1,"
!"0!
%*)2
0;*0
!)/#
/!0*
&%/!
"5*1
"%"0
!6/,
!%25*
,*&1
*0!5
"1/,
*0!
1"20
!)/#
/!6*
,0/&
"+2%
"%*
!,*+"
'</!
)/#
!/0!
4,$6
/0 !%
201,
28$2
'</!
%/!6
/%*,
!")*
00/!
N0!2&
5/,#
"';*
0 !6
,*00
;*0!
46
"#82
*&1"
20!*
!!*1)
S-!!
Z2"
&1*!
%/!*
V6/0
1/ !
*#!9
$*!1
/#",
!%*)
20;*
0!6/
%*!/
$!&<
/!+*
3",!
"0!/
,4"&
2:"'
;*0!
"/!
0$)*
00/
!/0!
0*$0
!4*,
*&1*
0 !)
//,%
*&"%
/,*0
!%2,*
1/,*
0!*!
+7%*,
*0!%
*!5/
,#"!
4*,"
+!*01
</!*
V6/0
1/0!
"!%/
*&'"
0!
)/#
/!/!
*01,
*00*
-!_01
*!*0
1R!,
*+")
2/&"
%/!N
!#*&
1*!*
!N!"
&02*
%"%*
!%/!
2&%2
37%$
/-!D
0!#
$%"&
'"0!
5,*9
$*&1
*0!*
!
/!"#
82*&
1*!"
6,**
&023
/!0<
/!5"
1/,*
0!6"
,"!/
!%*0
)/&1
,/+*
!]$#
"&/-
!c/!
*&1"
&1/
!(!2#
6/,1
"&1*
!%*0
1")"
,!9$
*!
0*!*
01$%
"!1"
#8(
#!"
!*V2
01?&
)2"!
%*!$
#!*
01,*
00*!
6/02
123/
!6/2
0!/!
0*,!
]$#
"&/!
%*3*
!)/&
1,/+
",!"
!8$0
)"!6
/,!
$#!*
9$2+7
8,2/
!%2&
h#2)
/ !/
$!0*
W" !5
":*,
!)/#
!9$*
!/!0
1,*0
0!1,
"8"+
]*!"
!5"3/
,!%"
!/,4
"&2:
"'</
!/5*
,*)*
&%/!
"/0!
4*,*
&1*0
!6/,
!*V*
#6+
/ !1,
*2&"
#*&
1/0!
6","
!4",
"&12,
!"!9
$"+2%
"%*!
%*!3
2%"!
%*!)
"%"!
$#!%
*+*0
-
47
D6,
*0*&
1*!&
/!#
7&2#
/!1,
?0!)
",")
1*,7
012)
"0!*
06*)
7-
U)"0
!6",
"!$#
"!+2%
*,"&
'"!0
"120
5"1X
,2"-
=!+
7%*,
!6,*
)20"
!1*,
!2&>
$?&)
2"!0
/8,*
!0*$
0!+2%
*,"
-
%/0l
!_#
!)"0
/!6/
02123
/ !6
","!
9$*!
200/
!/)/
,,"!
"!+2-
%*,"
&'"!
6,*)
20"!
0*,!
&*)*
00",
2"#
*&1*
!"$1
/,21R
,2"l!
Y/,
!9$?
l
D6,
*0*&
1*!)
2&)/
!"06
*)1/
0!9$
*!%2
5*,*
&)2"
#!$
#!
4*01
/,!%
*!$#
!+7%
*,-!
Z?!
$#!*
V*#
6+/!
%/!0
*$!)
/12-
%2"&
/-
O m
odelo
de lid
era
nça d
os t
raços p
ode s
er
con
-
02%*
,"%/
!!$#
!126
/!%*
!+2%*
,"&'
"!2%
*"+!"
1$"+
#*&
1*l!
_V6
+29$*
-
E$"
+!#/%
*+/!
%*!+2
%*,"
&'"
!5/)
"!1"
&1/!
"0!9
$*01
;*0!
%*!6
,/%$
1232%
"%*!
)/#
/!1"
#8(
#!"
0!%*
!0*&
0282
+2%"
-
, -.)/01&-
As a
tivid
ades a
seguir d
everã
o s
er
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
0*$0
!*01
$%/0
-!Y",
"!,*
06/&
%?L+"
0!3/
)?!%
*3*,
R!+*
,!
/0!)
"671$
+/0!
Bj !B
M!*!
Bn!%
/!\2
3,/L
J*V1
/!8*
#!)
/#/!
"!"$
+"!m
!!!")
2#"!
%*0)
,21"-
Po
nto
de
Par
tid
a
T*W
"!/!
37%*
/!%*
!Z"&
2*+!Q
/%,2
!%20
6/&7
3*+!&
/!+2&
[!
"8"2
V/A
]116
Arrs
ss
-w/$
1$8*
-)/#
rs"1
)]l3
xvK
.w]
4jp
IBs
z5
*"1$
,*x
,*+"
1*%3
-!D)*
00/!
*#!B
k!c
/3-!G
jBB-
O p
ale
str
ante
rela
cio
na a
lid
era
nça a
o tra
balh
o d
e
�*0$
0!.
,201/
-!D6X
0!"&
"+20
",!/
!)/&
1*d%
/!%/
!37%
*/ !
,*06
/&%"
A
T/)
?!")
,*%2
1"!9
$*!*
00"!
)/,,
*+"'
</!(
!6*,
12&*&
1*l!
_V6
+29$*
-
2(!)#$3$4!'$"!456$7&-8! %#$9-$:/&-.1&-$
#$-&(/;)$8#)#$4! <&);)$!$:/&$#8)& %&/6
_V6
+29$*
!"!,
*+"'
</!*
&1,*
!%*)
20</
!*!"
%#2&
201,
"'</
-
_#
!0$"
!/62
&2</
!9$
"+!/
!3*,
%"%*
2,/!6
"6*+
!%/!
+7%*,
l!
Agor
a é
a su
a ve
z!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
2
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
4
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
1Qu
estã
o 05
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
6
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
48
Z*0
),*3
"!9$
"+!/
!6,2&
)26"
+!5/
)/!%
/!#
/%*+
/!)/
&12-
&$$#
!%*!
+2%*
,"&'
"!*!
*V6+
29$*
!/!#
/123
/!6*
+/!9
$"+!
*+*!
(!,*
6,*0
*&1"
123/!
&"0!
/,4"
&2:"
';*0
-
=0!
"$1/
,*0!
%/!\
23,/
LJ*V
1/!"
6,*0
*&1"
#!$
#!#
/%*
-
+/!%
*!+2%
*,"&
'"!8
"0*"
%/!&
/0!#
/%*+
/0!9
$*!W
R!5/
-
,"#
!6,/
6/01
/0!"
&1*,
2/,#
*&1*
-!Z
*0),
*3"L
/!*!
%24"
!
0*!6
","!
3/)?
!*+*
!,*"
+#*&
1*!(
!/!#
"20!
"%*9
$"%/
-
Qu
ais
os t
rês m
od
elo
s d
e t
om
ad
a d
e d
ecis
ão
2&%2
)"%/
0!6*
+/0!
"$1/
,*0l
!_V6
+29$*
L/0-
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
9
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
%*!6
","!
*&1*
&%*,
!"0!
&*)*
002%
"%*0
!2&%2
32%$
"20-
!_#
!
9$*!
*+*!
0*!%
25*,*
!%/!
#/%
*+/!
%/0!
1,"'
/0l
c/!
9$*!
%2:!
,*06
*21/
!N!J
*/,2"
!./&
12&4*
&)2"
+ !"0
02&"
-
+*!"
!"+1*
,&"1
23"!
9$*!
#*+
]/,!
%*0)
,*3*
!"0!
9$"1
,/!3
"-
,2R3*
20!9
$*!2&
>$*#
!&/!
)/#
6/,1
"#*&
1/!%
*!$#
!+7%*
,A!
"S!.
",")
1*,7
012)
"0!6
*00/
"20!
%/0!
4,$6
/0!0
$8/,
%2&"
-
%/0
!)"
,")1
*,70
12)"0
!/,
4"&2
:")2
/&"2
0 !
6/00
73*+
!
*01,
*00*
!%2"
4&/0
12)"%
/!*!
"#82
*&1*
!*#
!9$*
!"!
/,4"
&2:"
'</!
*01R
!2&0*
,2%"-
8S!.
",")
1*,7
012)
"0!6
*00/
"20
!%/!
6,X6
,2/!+7
%*, !
)","
)-
1*,7
012)
"0!6
*00/
"20!
%/0!
*#6,
*4"%
/0 !)
",")
1*,7
0-
12)"0
!%"!
*9$2
6*!*
!"!*
01,$
1$,"
!/,4
"&2:
")2/
&"+-!
)S!.
",")
1*,7
012)
"0!6
*00/
"20!
%/!6
,X6,
2/!+7
%*, !
)","
)-
1*,7
012)
"0!6
*00/
"20!
%/0!
4,$6
/0!0
$8/,
%2&"
%/0
!
"#82
*&1*
!*#
!9$*
!"!/
,4"&
2:"'
</!*
01R!
2&0*
,2%"!
*!
*01,
$1$,
"!/,
4"&2
:")2
/&"+
-!
%S!Y
/007
3*+!0
1,*0
0!%2
"4&/
012)
"%/
!)",
")1*
,701
2)"!
%*!
2&0"
1205"
'</!
%/0!
4,$6
/ !)
",")
1*,7
012)
"0!6
*00/
"20!
%/!6
,X6,
2/!+7
%*,!
*!"#
82*&
1*!*
#!9
$*!"
!/,4
"&2:
"-
'</!
*01R
!2&0*
,2%"-
*S!.
",")
1*,7
012)
"0!6
*00/
"20!
%/0!
*#6,
*4"%
/0 !
)"-
,")1
*,70
12)"0
!%"!
"+1"
!"%#
2&20
1,"'
</!%
"!*#
6,*0
" !
)","
)1*,
7012)
"0!
%*!
2&0"
1205"
'</!
%/0!
4,$6
/0!
*!
6/00
73*+
!01,
*00!
%2"4
&/01
2)"%
/-
Ques
tão 0
7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
8
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 1
0
Mg
E$*
,!0"
8*,!
#"2
0!0/
8,*!
/!"0
0$&1
/l!_
&1</
A
D)*
00*!
/!+2&
[A!q
]116
Arrs
ss
-"%#
2&20
1,"%
/,*0
-)/#
-8,r
2&5/
,#*L
0*r6
,/%
$)"/
L")"
%*#
2)"r
2#6/
,1"&
)2"L
%/L
+2%*,
L&"L
5/,#
")"/
L%*L
*9$2
6*0r
IBgk
rt-!D
)*00
/!Bk
!c/3
-!Gj
BB-!
=!0
21*!"
6,*0
*&1"
!"!2#
6/,1
h&)2
"!%/
!+7%*
,!
&"!5/
,#"'
</!%
*!$#
!4,$
6/-
Acesse o
site
,LP2$U$N7
-!Z20
6/&7
3*+!*
#A!q
]116
Arrs
ss
-20#
"8,"
02+-)
/#-8
,rt
-!D)*
00/!
*#!B
k!c
/3-!G
jBB-
!!
`K&1
*,&"
12/&"
+ @1,
*00!
o"&
"4*#
*&1!D
00/)
2"12/
&!�!
O,"
02+a
!,*)
/&]*
)2%"
!)/#
!"!#
"20!
"&124
"!*!
,*06
*21"
%"!
"00/
)2"'
</!0
*#!U
&0!+$
),"1
23/0
!)$W
/!/8
W*123
/!6,
2&)2
6"+!(
!"!6
*09$
20"!
8*#
!)/#
/!/!
%*0*
&3/+
32#
*&1/
!%/!
1,"1
"#*&
1/!6
","!
/!01
,*00
!#$&
%2"+
-
\*2"
!/!"
,124
/A!A
s p
esso
as n
a o
rgan
izaç
ão 6
/,!o
",2"
!J*,
*:"!
\*#
*!H
+*$,
w !%
206/
&73*
+!&/!
linkA
]11
6Ar
r8/
/[0
-4/
/4
+*-)
/#
-8,r
8/
/[0
l]
+x6
1LO
pz
+,x
z2%
xE
k0L
mQ
QW\
kk
.z
/2x
5&%
z6
4x
YD
Gm
gz
%9
x)/
#6
/
,1"
#*
&1/
�/
,4"
&2:
")2
/&
"+z
/10
x#
K6�
y�1
g9
Wz02
4x
W_k
_k
[&H
2^5V
�K~
n[$
D6
i�
~.
oT
j�
3x/
&*
6"
4*
z9
x
)/#
6/,1
"#*&
1/�
Gj/,
4"&2
:")2
/&"+
z5x
5"+0
*-!
D)*
00/!
*#!B
k!c
/3-!
GjBB
-!=
!1*V
1/!"
8/,%
"!/0
!)/&
)*21/
0!
*!%*
0),2'
;*0!
4*,"
20!0
/8,*
!+2%
*,"&
'" !
6/%*
,!*!
)/#
6/,1
"#*&
1/!/
,4"&
2:")
2/&"
+-!D
+(#
!%20
0/ !
"6/&
1"!
*01$
%/0!
0/8,
*!/!
)/#
6/,1
"#*&
1/!%
"0!6
*00/
"0!&
"!/,
4"&2
:"'<
/-
D00
201"
!"/!
37%*
/!0/
8,*!
+2%*,
"&'"
!%2
06/&
73*+
!*#
A!q
]116
Arrs
ss
-w/$
1$8*
-)/#
rs"1
)]l3
xGQ
8+j~
6,Y
{�t
-!
D)*
00/!
*#!B
k!c
/3-!
GjBB
-!J
,"1"
L0*!
%*!$
#!3
7%*/
!#/1
23")
2/&"
+!0/
8,*!
+2%*,
"&'"
!3*,
0$0!
"$1/
,2%"%
*!&"
!
6*,0
6*)1
23"!
%/!+2
3,/A
!O M
on
ge
e o
Exe
cuti
vo-
D00
201"
!"/!
37%*
/ E
stilo
s d
e lid
eran
ça-!Z
206/
&73*
+!*#
A!q]1
16Arr
ss
s-w
/$1$
8*-)
/#rs
"1)]
l3x
Z0m
^Z
vM$
:+
Ez
5*"1
$,*x
,*+"
1*%t
-!D)*
00/!
*#!B
k!c
/3-!G
jBB-
!=!3
7%*/
!(!$
#"!
*%2'
</!*
!#/&
1"4*
#!%
/!U+
#*!
2&5"
&12+A
!̀T
2%"!
%*!2&
0*1/
a!9$
*!"8
/,%"
!/0!
%25*
,*&1
*0!*
012+/
0!%*
!+2%*
,"&'
"-
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
50
FINAL
IZAND
O
e!3
*,%"
%*!9
$*!"
!+2%*
,"&'
"!"1
$"+#
*&1*
!(!$
#!%
/0!5"
1/,*
0!%*
1*,#
2&"&
1*0!
6","
!"!*
5*123
2%"%
*!/,
4"&2
:")2
/&"+
!
200/
!6/,
9$*!
&"!,
*+"'
</!+
7%*,
!*!2
&%23
7%$/
!"!6
,/6/
01"!
(!9$
*!]"
W"!2
&>$?
&)2"
0!6/
,!6"
,1*!
%/!+
7%*,
!0/8
,*!/
!
+2%*,
"%/
!6",
"!9$
*!0*
!"12&
W"#
!/0!
/8W*
123/0
!/,4
"&2:
")2/
&"20
-
c*0
1*!0
*&12%
/!3/
)?!6
/%*!
3*,!
9$*!
&</!
*V20
1*!0
*9$*
,!$#
"!/,
4"&2
:"'<
/!0*
#!+7
%*,*
0!%*
!,*5
*,?&
)2"!
*!9$
* !
2&%*
6*&%
*&1*
!%/0
!126
/0!%
*!+2%
*,"&
'"!*
V201
*&1*
0 !/
!9$*
!0*!
6,*1
*&%*
!(!5
":*,
!)/#
!9$*
!*9$
26*0
!1*&
]"#
!
"/!#
*0#
/!1*
#6/
!2&)*
&123
/!6"
,"!/
!1,"
8"+]
/!*!
,*)*
8*#
!1/%
"!*0
1,$1
$,"!
%*!$
#!+7
%*,!
6","
!0*!
0*&1
2,*#
!&/!
#7&
2#/!
#/1
23"%
"0!6
","!
0$"0
!5$&
';*0
-!Y
/,!U
# !
6/,!
0*!1
,"1"
,!%*
!$#
!1,"
8"+]
/!%*
!6,*
00</
!)/&
01"&
1* !
/0!
+7%*,
*0!&
*)*0
021"
#!%
*!1,
*2&"
#*&
1/0!
*06*
)7U)
/0!6
","!
*321"
,!6/
0073
*20!
%/*&
'"0!
)/#
/!/!
01,*
00-
Co
nti
ng
ênci
aA!"
!6"+
"3,"
!024
&2U)
"!)/
1" !
,*0*
,3"-
!Y,/
3*&2
*&1*
!%*!
)/&1
2&4*
&1*
!/$!
0*W"
!)"
0$"+
!*3
*&1$
"+ !
2&)*
,1/
!"+*
"1X,
2/-!
c/0
!1*,
#/0
!"8/
,%"%
/0!&
/!1*
V1/
!,*5
*,*L
0*!"
/0!*
01$%
/0!%
"0!%
25*,*
&1*0
!)",
")1*
,701
2)"0
!
%/!"
#82
*&1*
!%"0
!6*0
0/"0
!%/0
!4,$
6/0!
*!%"
0!/,
4"&2
:"';
*0-!!
E&4;-1&-$)#4;! #;-A
!#*%
2%"0
!*r/
$!*0
)/+]
"0!5*
21"0!
6/,!#
*2/!
%"!,"
)2/&
"+2%
"%*
!/$!
0*W"
!0*#
!*&3
/+32
#*&
1/!
6*00
/"+-
Au
tori
dad
eA!#
/%/!
%*!)
/#"&
%/-!
~12+
2:"'
</!%
/!6/
%*,!
6","
!9$*
!/$1
,"0!
6*00
/"0!
/$!4
,$6/
0!%*
0*&3
/+3"
#!
"123
2%"%
*0!0
/8!0
$"!%
2,*'<
/!*!
3/&1
"%*-
!!
Dia
gn
óst
ico
A!"&R
+20*-
!_01
$%/-
!./#
6,/3
"'</
!6/,
!#*2
/!%*
!$#
"!6*
09$2
0"-!c
/!1*
V1/
!,*5*
,*L0
*!N0
!,*06
/01"
0!
6,/3
*&2*
&1*0
!%*!
*01$
%/0!
%/!#
*,)"
%/ !%
"0!6
*00/
"0!*
r/$!
/,4"
&2:"
';*0
-!
Sco
re:
6"+"
3,"!
2&4+
*0"!
)$W"
!1,"%
$'</
!(!6
/&1$
"'</
-
?#)!$#B/ !A$#(!)#$:/&$!$4! .&H%!$%&--#$#/B#$<!;$4! 4B/I%!A$ >!$-&$&-:/&0#$%&$#4&--#)$-/#$
2JKL$&$"&);*4#)$#$&.#8#$:/&$%&"&)F$-&)$)&#B;M#%#C$N! -$&-./%!-6
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
51
Tema
6É
tica
e C
om
pet
itiv
idad
e
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
=!)
/&)*
21/!%
*!(1
2)"!
*!0$
"!"6
+2)"8
2+2%"
%*!&
/!"#
82*&
1*!/
,4"&
2:")
2/&"
+!
!"
D!)
/#6*
12123
2%"%
*!)/
#/!
5"1/
,!9$
*!2#
6$+0
2/&"
!"!(
12)"!
&/!#
$&%/
!%/0
!&*4
X)2/
0-
!"
D!2#
6/,1
h&)2
"!%"
!(12)
"!1"
&1/!
6","
!"!*
#6,
*0"!
9$"&
1/!6
","!
/!2&
%237
%$/-
Hab
ilid
ades
2!$* #BA$"!45$%&"&)F$-&)$4#8#M$%&$)&-8! %&)$#-$-&(/; .&-$:/&-.1&-G$
!"
=!9
$*!(
!(12)
"l
!"
E$"
+!"!2#
6/,1
h&)2
"!%"
!(12)
"!&/
!"#
82*&
1*!/
,4"&
2:")
2/&"
+l
!"
E$"
20!0
</!"
0!/2
1/!,
*4,"
0!5$
&%"#
*&1"
20!%
/!6*
&0"#
*&1/
!(12)
/!*+
"8/,
"%"0
!6*+
/0!*
01$%
2/0/
0!
@/+
/#/&
!*!^
"&0/
&l
íco
nes
: AU
LA 6
D00
201"
!N0!
"$+"
0!&/
0!6/
+/0!
6,*0
*&)2
"20!
*!1"
#8(
#!%
206/
&73*
20!&
/!D
#82
*&1*
!T2,1
$"+!%
*!
D6,
*&%2
:"4*
#!6
","!
3/)?
-
52
Éti
ca e
Co
mp
etit
ivid
ade
D!"
$+"!
n!"6
,*0*
&1"!
/!)/
&1*d
%/!*
V6/0
1/!&
/!)"
671$
+/!B
m!%/
!\23
,/LJ
*V1/
-!=
0!"0
0$&1
/0!"
9$2!"
6,*0
*&1"
%/0
!
*01<
/!%*
0),21
/0!%
*1"+
]"%"
#*&
1*!&
"0!6
R42&
"0!B
mG!"
!Bmn
-!!
Y",
"!9$
*!0*
!6/0
0"!3
23*,
!*#
!0/)
2*%"
%*!(
!6,*
)20/
!%*1
*,#
2&",
!9$"
20!0
</!/
0!%2
,*21/
0!*!
%*3*
,*0!
%*!)
"%"!
)2%"
%</-
!e!2#
6/,1
"&1*
!"2
&%"
!9$*
!0*!
)/&]
*'"!
0/8,
*!/8
W*123
/0 !
6,*)
*21/
0 !#
*1"0
!* !
*&1,
*!/$
1,"0
!)/2
0"0
!
/0!3
"+/,
*0!%
*!1/
%"0!
"0!6
*00/
"0!*
&3/+
32%"
0!*#
!$#
"!,*
+"'<
/ !0
*W"#
!*+"
0!6*
00/"
0!W$
,7%2
)"0!
/$!6
*00/
"0!
5702)
"0-!
./#
/!6,
/6;*
!/!%
21"%/
A!`/
&%*!
")"8
"!/!
#*$
!*06
"'/!
(!/&
%*!)
/#*'
"!/!
%/!/
$1,/
a-!c
*01*
!)"0
/ !"
42,!
)/#
!2%/
&*2%
"%*
!,*
06*2
1"&%
/!/0
!+2#
21*0!
9$*!
0</!
2#6/
01/0
!1"#
8(#
!(!$
#!%
*3*,
!%*!
)"%"
!0*,
!]$#
"&/-
!
p*)
/&]*
)*,!
9$*!
]R!+
2#21*
0!*!
0*!)
/&1,
/+",
!/$
!#*+
]/, !
$0",
!0$"
!"$1
/%20
)26+
2&"!
6","
!4",
"&12,
!$#
!8*#
!
)/#
$#!(
!)+"
,/ !#
"0!&
*#!0
*#6,
*!(!
/!")
/&1*
)*-!
c/0
!%2"
0!"1
$"20
!"+4
$&0!
3"+/
,*0!
5/,"
#!%
*1$,
6"%/
0!*!
)/#
/!0"
+2*&1
"#!/
0!"$
1/,*
0!%/
!\23
,/LJ
*V1/
A!`---
!/!8
/#!
)*%*
$!/!
+$4"
,!"/
!d12+
!/!)
/,,*
1/!"
/!5$
&)2/
&"+ !
/!5$
1$,/
!"/!
2#*%
2"120
#/!
*!/!
0/)2
"+!"
/!2&
%232
%$"+
20#
/a!!
Z2"
&1*!
%/!*
V6/0
1/ !&
/!)"
0/!%
/!"#
82*&
1*!/
,4"&
2:")
2/&"
+!200
/!&<
/!(!
%25*
,*&1
*-!o
$21"
0!3*
:*0!
/!1,
"8"+
]"%
/,!
]/&*
01/!
(!,2%
2)$+
",2:
"%/!
6/,!
"42,!
%*01
"!5/
,#"
!#"0
!(!2#
6/,1
"&1*
!9$*
!3/)
?!0"
28"!
9$*!
&*4X
)2/0
!%*3
*#!0
*,!
)/&0
2%*,
"%/0
!)/#
/!"1
232%
"%*0
!(12)
"0-!o
"0!/
!9$*
!(!0
*,!*
&1</
!(12)
/l!D
+4$#
"0!6
*,4$
&1"0
!8R0
2)"0
!6/%
*#
!
"W$%
",!3
/)?!
"!*&
1*&%
*,!9
$*!(
12)"!
&"%"
!#"2
0!(!
!9$*
!$#
"!#
"&*2
,"!%
*!6*
&0",
!)/#
!)/&
0*9$
?&)2
"0!6
,R12)
"0 !
3*W"
A!
�!=
!9$*
!3/)
?!5"
:!&/
!0*$
!1,"8
"+]/
!(!+*
4"+l
!H*,
*!"!
\*2!)
232+!
/$!"
0!6/
+712)
"0!/
,4"&
2:")
2/&"
20l!
�!_
01/$
!0*&
%/!W$
01/!
)/#
!1/%/
0!/0
!*&3
/+32
%/0l
�!@
2&1/
L#*!
8*#
!"6X
0!"4
2,l!=
,4$+
]/0/
!6*+
"0!)
/20"
0!9$
*!U:
l
c/1
*!9$
*!0<
/!/0
!]R8
21/0!
%/0!
2&%2
37%$
/0!9
$*!6
/%*#
!/$!
&</!
+*3"
,!N!
(12)
" !$
#"!
3*:!
9$*!
*+"!
(!)/
&02%
*,"%
"!
$#"!
5/,#
"!%*
!"'<
/!8"
0*"%
"!&/
0!6*
&0"#
*&1/
0!2&
%232
%$"2
0-!
Y/2
0!8*
# !
"8/,
%",!
(12)
"!(!
5R)2
+ !6/
,(#
!"42
,!)/
#!(
12)"!
&*#
!0*#
6,*!
/!(-
!=!9
$*!+*
3"!/
!2&%2
37%$
/!1"
&1/!
"!
6*&0
",!)
/#/!
"!"4
2,!0<
/ !&
"!3*
,%"%
* !0
*$0!
2&1*
,*00
*0!6
*00/
"20!
*!6,
/U00
2/&"
20!*
!N0
!3*:
*0 !
6/,!
)/&1
"!
%200
/ !"
0!6*
00/"
0!&<
/!6*
&0"#
!"&1
*0!%
*!"4
2,-!
Leitu
ra Ob
rigat
ória
53
=80
*,3*
!*#
!0*$
!\23
,/LJ
*V1/
!9$"
&%/!
/0!"
$1/,
*0!5
":*#
!,*5
*,?&
)2"!
"/!*
01$%
2/0/
!^":
*+!O
",&*
0!P6
6-!B
mIS!
9$*!
*#!B
gvn!
"6,*
0*&1
/$!"
!`(1
2)"!
*V20
1*&)
2"+a!
9$*!
`&"0
)*!%
/!,*
)/&]
*)2#
*&1/
!%*!
9$*!
&/00
"0!"
';*0
!1?#
!
)/&0
*9$?
&)2"
0a!*
!`%/
!,*)
/&]*
)2#
*&1/
!%*!
9$*!
&/00
/0!2&
1*,*
00*0
!%*!
+/&4
/!6,
":/
!N0!
3*:*
0 !0
*!1/
,&"#
!
2#6$
+0/0
!#/#
*&1h
&*/0
a-!e
!*V"
1"#
*&1*
!"00
2#!9
$*!"
!(12)
"!(!
5/,#
"%"-
Y/,
!200
/ !*
06*,
"L0*
!9$*
!/!2
&%23
2%$/
!$12+
2:*!
0*$!
)/&1
,/+*
!2&1
*,&/
!5":
*&%/
!*0)
/+]"
0!*#
!%*1
,2#*&
1/!%
*!
/$1,
"0!6
","!
6/%*
,!"4
2,!)/
#!(
12)"-
!@*&
%/!"
002#
!0*,
!(12)
/ !0
*#!%
d32%
"!"+
4$#
" !(
!9$*
01</
!%*!
*0)/
+]"-
=0!
"$1/
,*0!
%/!\
23,/
LJ*V
1/!"
6,*0
*&1"
#!"
0!̀/2
1/!,*
4,"0
!5$&%
"#*&
1"20
!6",
"!/!
6*&0
"#*&
1/!(
12)/a
!*+"
8/,"
%"0
!
6*+/
0!)/
+*4"
0!@
/+/#
/&!*
!^"&
0/&
!)/&
5/,#
*!%*
0),21
/!"8
"2V/
A!
BL!.
/&02
%*,"
,!/!
8*#
L*01
",!%
/0!/
$1,/
0 !2
&)+$
023*
!%/0
!&</
L6",
12)26
"&1*
0A!0
"8*L
0*!9
$*!&
</!(
!1/1
"+#
*&1*
!
6/00
73*+
!"4,
"%",
!"!1/
%/0
!&/!
*&1"
&1/
!"0!
"';*
0!%*
3*,<
/!0*
,!6*&
0"%"
0!%*
!#/%
/!"!
*321"
,!)/&
0*9$
?&)2
"0!
6","
!02!*
!6",
"!%/
0!%*
#"2
0!*&
3/+3
2%/0
-
GL!Y
*&0"
,!)/
#/!
$#!#
*#8,
/!%"
!)/#
$&2%
"%*!
%/0!
&*4X
)2/0
!*!&
</!)
/#/!
$#!2
&%23
7%$/
!20/
+"%/
A!"0
!
/,4"
&2:"
';*0
!0<
/!5/
,#"%
"0!
6/,!
6*00
/"0!
9$*!
W$&1
"0!
%*0*
&3/+
3*#
!1/
%/!
6,/)
*00/
!2&
1*+*
)1$"
+!
"%#
2&20
1,"1
23/!
*!%*
!6,/
%$'<
/!)"
6":*
0!%*
!4*,
",!+
$),/
0!N!
*#6,
*0"
!6/,
!200
/ !1
/%/0
!/0!
5$&)
2/&R
,2/0!
%*3*
#!6
*&0"
,!)/
+*123
"#*&
1*!6
","!
4","
&12,!
*00*
!0$)
*00/
-!!
IL!=
8*%*
)*,!
N!+*
2 !#
"0!&
</!6
",",
!6/,
!"7A!
&*#
!0*#
6,*!
/!9$
*!(!
)*,1
/!(!
+*2-
ML!Y
*&0"
,!*#
!3/)
?!#
*0#
/!*!
&"!0
$"!)
/#6"
&]2"
!)/#
/!6"
,1*!
%"!0
/)2*
%"%*
A!&*
4X)2
/0!*
!6*0
0/"0
!%*3
*#!
0*,3
2,!N!
0/)2
*%"%
*-!!
mL!=
8*%*
)*,!
N0!,
*4,"
0!#
/,"2
0A!"
/!*&
1,",
!*#
!$#
!0$6
*,#
*,)"
%/!*
06*,
"L0*
!9$*
!/!2&
%237
%$/!
*0)/
+]"!
0*$!
6,/%
$1/
!6*4
$*!
"!U+
"!%/
!)"2
V"!*
!6"4
$*!/
!9$*
!*0)
/+]*
$-!Y
/20!
8*#
!0*!
/!2&
%237
%$/!
*&1,
"!&/
!0$6
*,#
*,)"
%/!
*0)/
+]*!
0*$0
!6,/
%$1/
0!*!
0"2!0
*#!6
"4RL
+/0
!/83
2"#
*&1*
!*+*
!2&5,
2&42
$!"0
!,*4
,"0!
#/,
"20-
!_00
"0!,
*4,"
0 !
6/,1
"&1/
!&<
/!6/
%*#
!0*,
!%20
)$12%
"0 !
)/#
/!6/
,!*V
*#6+
/ !"
+*4"
,!/!
&</!
)/&]
*)2#
*&1/
!%"!
*V20
1?&)
2"!
%*+"
0 !6
/20!
0</!
&"!3
*,%"
%*!"
!8"0
*!6"
,"!9
$"20
9$*,
!"121
$%*0
!(12)
"0-
nL!Y
*&0"
,!/8
W*123
"#*&
1*A!
*01"
!(!$
#"!
"'</
!%*1
*,#
2&"&
1* !
6/20
!&*#
!0*#
6,*!
$#"!
"121$
%*!)
*,1"
!024
&2U)
"!
9$*!
*+"!
*01*
W"!%
*!")
/,%/
!)/#
!0*$
0!2&
1*,*
00*0
!6/
,1"&
1/ !
%*3*
L0*!
6*&0
",!*
#!1
/%"0
!"0!
6*00
/"0!
9$*!
6/%*
,</!
0*,!
"5*1
"%"0
!6/,
!$#
"!"'
</!*
!"42
,!%*
!5/,#
"!/8
W*123
"-
vL!Y
*,4$
&1",
A!9$
*!126
/!%*
!6*0
0/"!
5",2"
!1"+
!)/2
0"A!
/!6*
,U+!
*!/!
)",R
1*,!
%*!)
"%"!
2&%2
37%$
/!*!
%*!)
"%"!
/,4"
&2:"
'</!
0</!
%*)2
023/
0!6"
,"!$
#"!
"'</
!(12)
"-!!
kL!p
*06*
21",!
/0!)
/01$
#*0
!%/0
!/$1
,/0
!#"0
!&</
!"/!
6,*'
/!%*
!0$"
!6,X
6,2"
!(12)
"A!0
*4$2
,!0*
#6,
*!/0
!0*$
0!
6,2&
)762
/0!#
/,"2
0!%2
"&1*
!%*!
$#"!
021$
"'</
!%*!
)/&>
21/ !6
/,!*
V*#
6+/-
54
Y/,
!U#
!3"+
*!%*
01")
",!9
$*!"
!6"+
"3,"
!(12)
"!3*
#!%
/!4,
*4/!
*1]/
0!9$
*!02
4&2U
)"!)
",R1
*, !6
/,!20
0/ !/
0!"$
1/,*
0!
%/!\
23,/
LJ*V
1/!$
12+2:
"#!$
#"!
)/#
6","
'</!
5*21"
!6/,
!Y*1
*,!Z
,$)[
*, !
9$*!
)","
)1*,
2:"!
#$2
1/!8
*#!"
!,*+
"'<
/!
*&1,
*!"!
(12)
"!*!
/!)"
,R1*
,A!"
!(12)
"!&/
0!&*
4X)2
/0!%
*3*!
0*,!
)/#
/!")
/,%"
,!6*
+"!#
"&]<
!*!/
+]",
L0*!
&/!*
06*+
]/
!
/$!0
*W"
!3*,
2U)"
,!*V
"1"#
*&1*
!)/#
/!3/
)?!0
*!0*
&1*!
%2"&
1*!%
"!0$
"!6,
X6,2"
!*00
?&)2
"!*!
"121$
%*0
!"U&
"+!&
</!
]R!)
/#/!
#*&
12,!6
","!
3/)?
!#*0
#/
!)*,
1/l!
D+(
#!%
200/
!6"
,"!*
0)/+
]"!%
*!"1
21$%*
0!(1
2)"0
!3/
)?!%
*3*!
+*3"
,!
0*#
6,*!
*#!)
/&02
%*,"
'</!
/!"#
82*&
1*!*
!/!)
/&1*
V1/!
/,4"
&2:"
)2/&
"+ !
"!&"
1$,*
:"!%
/!]/
#*#
!)/#
!0$"
0!
]"82
+2%"%
*0!*
!%*U
)2?&
)2"0
!* !
(!)+
",/
!,*0
6*21"
,!/!
6,/6
X021/
!%*!
0*!,
*"+2:
",!"
+4/!
%*!#
/%/!
)/*,
*&1*
!6",
"!
3/)?
!*!6
","!
1/%/
0!/0
!9$*
!*01
</!*
&3/+
32%/
0!&*
00"!
,*+"
'</-
55
=!2
&%23
7%$/
!6/%
*!*0
)/+]
*,!0
*,!(
12)/!
/$!"
!2%/
&*2-
%"%*
!*01
R!*#
!0$"
!6*,
0/&"
+2%"%
*l
=0!
2&1*
,*00
*0!6
*00/
"20!
*!6,
/U00
2/&"
20!0
</!5
"1/-
res d
ete
rmin
ante
s p
ara
o c
om
port
am
ento
do indi-
37%$
/-!@
*&%/
!"00
2# !
+*2"
!/!)
"0/!
`e12)
"!_
#6,
*0"-
,2"+a
!%20
6/&7
3*+!*
#A!
]11
6Ar
rss
s-*
12)
"*
#6
,*
0"
,2"
+-)
/#
-
8,
r021
*r6
4-"
06
l6
"4
2&"
x%
*1"
+]*
{
",124
/z)/
%24/
xIk
Bz121
{6"4
2&"x
_@
J~
Z=
!Z
_!
.D
@=
z&/
#*"
,1x
0z&/
#*)
"1x
&-!
D)*
00/!
*#!
Bg!
c/3
-!GjB
B!*!
,*06
/&%"
A!
_#
!0$"
!/62
&2<
/ !/
!+7%*
,!%/
!*01
$%/!
%*!)
"0/!
"6,*
-
0*&1
"%/!
"42$
!)/#
!(12)
"!W$
&1/!
"/0!
5$&)
2/&R
,2/0!
%"!
6,/%
$'</
l!T
/)?!
"),*
%21"
!9$*
!201
/!6/
%*,R
!"5*
1",!
"2&%
"!#
"20!
"!6,
/%$'
</!%
"!*#
6,*0
"-!�
$012U
9$*!
0$"!
,*06
/01"
-
K&%2
9$*!
"8"2
V/!"
!"+1*
,&"
123"!
9$*!
#*+
]/,!
%*U&
*!
`e12)
"!*V
201*
&)2"
+aA!
"S!E
$*!&
"0)*
!%/!
,*)/
&]*)
2#*&
1/!%
*!9$
*!&/
00"0
!
"';*
0!&<
/!1?
#!)
/&0*
9$?&
)2"0
!*!%
/!,*
)/&]
*-
)2#
*&1/
!%*!
9$*!
&/00
/0!2
&1*,
*00*
0!%*
!+/&
4/!
6,":
/ !N
0!3*
:*0
!6"0
0"#
!"!0
*,!#
/#*&
1h&*
/0-
8S!E
$*!&
"0)*
!%/!
,*)/
&]*)
2#*&
1/!%
*!9$
*!&/
00"0
!
"';*
0!1?
#!)
/&0*
9$?&
)2"0
!*!%
/!,*
)/&]
*)2#
*&-
, -.)/01&-
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
0*$0
!*01
$%/0
-!Y
","!
,*06
/&%?
L+"0!
3/)?
!%*3
*,R!
+*,!
/!)"
671$
+/0!
Bm!%
/!\2
3,/L
J*V1
/!8*
#!)
/#/!
"!"$
+"!n
!!!
")2#
"!%*
0),21
/-
Po
nto
de
Par
tid
a
\*2"
!/!*
01$%
/!%*
!)"0
/A!`
e12)
"!*!
)]/9
$*!)
$+1$
,"+!&
"!
*#6,
*0"a
!6/,
!H+R
32/!
H",
"] !%
206/
&73*
+!*#
A!!!
]11
6Ar
rss
s-*
12)
"*
#6
,*
0"
,2"
+-)
/#
-
8,
r0
21*
r6
4-
"0
6l
6"
42&
"x
%*
1"
+]*
{
",124
/z)/
%24/
xIB
Iz121
{6"4
2&"x
_@
J~
Z=
!Z
_!
.D
@=
z&/
#*"
,1x
0z&/
#*)
"1x
&-!
D)*
00/!
*#!
Bg!
c/3
-!GjB
B !*
!,*0
6/&%
"A!
"S!Z
*!")
/,%/
!)/#
!*01
$%/!
%*!)
"0/
!(12)
"!*!
3"+/
,*0!
"&%"
#!W$
&1/0
l!
8S!T
/)?!
)/&)
/,%"
!)/
#!
"!6/
01$,
"!%"
!"+
1"!
adm
inis
tração
em
não
aceitar
pro
moção
do
4*,*
&1*l
!�$0
12U9$
*!0$
"!,*
06/0
1"-
2(!)#$3$4!'$"!456$7&-8! %#$9-$:/&-.1&-$
#$-&(/;)$8#)#$4! <&);)$!$:/&$#8)& %&/6
_#
!0$"
!/62
&2</
!"!(
12)"!
(!$#
!%/0
!#*)
"&20
#/0
!6",
"!
/!0$
)*00
/!/,
4"&2
:")2
/&"
+l!_
V6+29
$*!6
/,!#
*2/!
%*!
$#!*
V*#
6+/-
Agor
a é
a su
a ve
z
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
4Qu
estã
o 01
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
3
Ques
tão 0
2
56
T/)
? !)
/#/!
+7%*,
!%/!
4,$6
/ !6
*,#
212,2"
!9$*
!"!"
'</!
5/00
*!,*
"+2:
"%"
!#*0
#/!
0*&%
/!)/
&1,R
,2"!N
!/62
&2</
!
%*!1/
%/!4
,$6/
l!�$
012U
9$*!
0$"!
,*06
/01"
-
D&"
+20*!
"!6/
01$,
"!%/
!2&1*
4,"&
1*!%
/!4,
$6/!
`_%$
",-
%/a
!9$*
!2&0
201*
!*#
!,*"
+2:",
!$#
"!"1
232%
"%*!
2+*4"
+!
*!5"
'"!$
#"!
)/#
6","
'</
!)/#
!/0!
*01$
%/0!
0/8,
*!
(12)
"!,*
"+2:
"%/0
!&"!
"$+"
!n-
Z*!
")/,
%/!)
/#!"
0!/2
1/!,
*4,"
0!5$
&%"#
*&1"
20!%
/!
6*&0
"#*&
1/!(
12)/!
*+"8
/,"%
"0!6
*+/0
!*01
$%2/
0/0!
@/+
/#/&
!*!^
"&0/
& !*
V6+29
$*A!
9$"+
!"!2#
6/,1
h&)2
"!
%*!0
*!/8
*%*)
*,!N
0!,*
4,"0
!#/,
"20l
_#
!0$"
!/62
&2</
!9$
"20!
"0!,
*+"'
;*0!
*V20
1*&1
*0!*
&-
1,*!
"!(1
2)"!
*!/!
)",R
1*,l
!T/)
?!")
,*%2
1"!*
#!$
#"!
,*-
+"'<
/!%*
!%*6
*&%?
&)2"
l
1/!%
*!9$
*!&/
00/0
!2&1*
,*00
*0!%
*!+/
&4/!
6,":
/ !N
0!
3*:*
0 !0
*!1/
,&"#
!2#6$
+0/0
!#/#
*&1h
&*/0
-
)SE
$*!&
"0)*
!%/!
&</!
,*)/
&]*)
2#*&
1/!%
*!9$
*!&/
0-
0"0!
"';*
0!1?
#!)
/&0*
9$?
&)2"
0!*!
%/!&
</!,
*)/-
&]*)
2#*&
1/!%
*!9$
*!&/
00/0
!2&1*
,*00
*0!%
*!+/
&4/!
6,":
/ !N
0!3*
:*0
!6"0
0"#
!"!0
*,!#
/#*&
1h&*
/0-
%S!E
$*!&
"0)*
!%/!
,*)/
&]*)
2#*&
1/!%
*!9$
*!&/
00"0
!
"';*
0!1?
#!)
/&0*
9$?&
)2"0
!*!%
/!,*
)/&]
*)2#
*&1/
!
%*!9
$*!&
/00/
0!2&
1*,*
00*
0!%*
!+/&
4/!6
,":/
!N0
!
3*:*
0 !6
"00"
#!%
*2V"
#!%
*!0*
,!#
/#*&
1h&*
/0-
*S!E
$*!&
"0)*
!%/!
,*)/
&]*)
2#*&
1/!%
*!9$
*!&/
00"0
!
"';*
0!&<
/!1?
#!)
/&0*
9$?
&)2"
0!*!
%/!,
*)/&
]*)2
-
#*&
1/!%
*!9$
*!&/
00/0
!2&1*
,*00
*0!%
*!+/
&4/!
6,"
-
:/ !
N0!3
*:*0
!&<
/!0*
!1/,
&"#
!2#6$
+0/0
!#/#
*&-
1h&*
/0-
\*2"
!"!5,
"0*!
"!0*
4$2,A
!`@
*&%/
!"00
2# !0
*,!(
12)/
!0*#
!
%d32
%"!"
+4$#
" !(
!$#
"!9$
*01<
/!%*
!*0)
/+]"
a-!T
/)?!
)/&)
/,%"
!)/#
!*01
"!"U
,#"'
</l!
�$01
2U9$
*!0$
"!,*
0-
6/01
"!$1
2+2:"
&%/!
$#!*
V*#
6+/!
%*!0
*$!)
/12%
2"&/
-!
=!3
7%*/
!"!0
*4$2
,!0*
,32,R
!%*!
8"0*
!6",
"!"0
!9$*
01;*
0!
n!*!
v-!D
0020
1"!/
0!6,
2#*2
,/0!
M!#
2&$1
/0!%
/!37
%*/!
`e12-
)"!Y
,/U0
02/&
"+a
!%20
6/&7
3*+!&
/!+2&
[!"8
"2V/
A
]11
6Ar
rss
s-w
/$
1$8
*-)
/#
rs"
1)]
l3
x+y
&E
�\�
{
9�E
z5*
"1$,
*x,*
+"1*
%-!D
)*00
/!*#
!Bg!
c/3
-!Z
2"&1
*!
%"!0
21$"'
</!"
6,*0
*&1"
%" !
*#!9
$*!/
!4,$
6/!%
*0*&
-
3/+3
*!$#
"!"'
</!9
$*!1,
":!6
/007
3*20
!,20
)/0!
N!*#
6,*
-
0" !,
*06/
&%"A
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
5
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
6
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
8
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 0
9
57
!"#$%&'"()"'(*")"+,"-./(-")01(
&'")02/3(45$41-*/(-/(64/-"(1/(51*/7
Ques
tão 1
0Y
","!
*0)/
+]"!
%*!$
#"!
"121$
%*!(
12)"!
/!9$
*!%*
3*!0
*,!
+*3"
%/!*
#!)
/&02
%*,"
'</l
!�$0
12U9$
*-
58
E$*
,!0"
8*,!
#"2
0!0/
8,*!
/!"0
0$&1
/l!_
&1</
A
\*2"
!/!"
,124
/A!X.;4#$&$%&-&'
8& @!$-!4;#B$%#-$!)(# ;M#01&-G$/'$'
!%&B!$.&W);4!$%&$# FB;-&$%!-$
fato
res
cult
ura
is e
co
nte
xtu
ais
!"#
$%&%
!' (
"#)'
*%+
'%#"
,'
-&.
'%,/
0 ,%1
!"23
4'& '
.5 6
788!
599:
::
;1<%
'&";
+#91
<%'&
";!7
!=1<
#%!8>
1<%?
/#88'
@8A
!%,>
BCD
CEFG
EEEH
IIJI
IIKI
IIIG
A&2
)>!8
A2#
.>
%1"A
8&2)>
!8L
; -
<'11
"
'. C
M N
"4;
HICC
; O
/#8
%)"
#'8#
/8/
PQ'
"1 )
'18"
#'1
'18R
" </
,/ 4
'S .
/%1
/8'2
8"1
T1 2
'<'1
1%,/
,'1
,'
1' #
'1!'
%8/#
"1
<U,%
)"1
,' V
8%</
' PQ
' 1'
8#/
8/ ,
' Q.
W/8
"# #
'&'4
/28'
!/#
/ "
/&</
2<'
,/ 4
/28/
)'.
<".
!'8%8
%4/;
X'%/
" /
#8%)
"5 P
olít
icas
par
a st
akeh
old
ers:
um
ob
jeti
vo o
u u
ma
estr
atég
ia o
rgan
izac
ion
al?
; Y"#
Z/%
/2'
X/1
[/1
/1
[/.
!"1;
\
%1!"
234'
& '.
5 6
788!
599:
::
;1<%
'&";
+#91
<%'&
";!7
!=1<
#%!8>
1<%?
/#88'
@8A
!%,>
BCD
CEF
GEEE
HIIG
IIID
IIII
GA&2
)>!8
A2#
.>
%1"A
8&2)>
!8L
; -
<'11
" '.
CM
N"4
; HI
CC;
O /
#8%)
" 8#
/S /
4"<
] /
#'^'
@R"
1"+#
' /
%.!"
#8_2
<%/
,/ V
8%</
!/#/
/ <
"218
#Q`R
" ,'
Q.
/ 8'
"#%/
,'
sta
kehold
ers
0 "Q
1'a
/0 "
1
!b+&
%<"1
PQ'
1'
#'&/
<%"2
/. <
". /
1 "#
)/2%
S/`c
'1 <
"."
<&%'
28'1
0 WQ2
<%"2
d#%"
10 <
".Q2
%,/,
' '8
<;
-11
%18/
/"
43,'
"5 É
tica
s n
as e
mp
resa
s !"
# e
/#%"
Y'#
1"2/
; \%1
!"23
4'& '
.5 6
788!
599:
::
;g"Q
8Q+'
;<".
9
:/8
<7=4
>2B
h%&i
+j4\
kL; -
<'11
" '.
CM
N"4
; HIC
C; O
43,
'" /
+"#,
/ "1
<"2
<'%8"
1 PQ
' W"
#/.
4%1
8" 2
'18'
8'.
/ ,'
V8%<
/ '.
!#'1
/#%/
& ' ,
" %2
,%43
,Q"
' /
%.!"
#8_2
<%/
,/ V
8%</
!/#/
" 1
Q<'1
1" "
#)/2
%S/<
%"2/
& 2"1
,%/1
/8Q
/%1;
-11
%18/
/"
43,'
"5 !"#$%&'()**"(+$,
; \
%1!"
234'
& '.
5 6
788!
599:
::
;g"Q
8Q+'
;<".
9:/8
<7=4
>&l
2m(X
n?
Pom
AW'
/8Q#
'>#'
&/8'
,L; -
<'11
" '.
CM
N"4
; HIC
C; i
"<]
4'#d
2/
328'
)#/
" </
1" ,
' Q.
)#Q
!" '
. Q
./
/`R"
!#".
"<%"
2/& P
Q' /
)%Q
W"#.
/ ,"
1 !/
,#c'
1 V8
%<"1
8#/
S'2,
" <"
."
<"21
'PQ]
2<%/
" ,
'<&32
%" ,
/ %.
/)'.
'
#'!Q
8/`R
" ,'
Q.
/ '.
!#'1
/ '
,' 1
'Q1
!#U!
#%"1
<".
!"2'
28'1
;
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
EM
FINAL
IZAND
O
N'1
1/ /
Q&/
G0 4
"<]
!f,'
4'#
"1
<"2<
'%8"
1 1"
+#'
V8%<
/ '
1Q/
#'&/
`R"
<".
" <
".!"
#8/.
'28"
7Q.
/2"
+'.
<".
" <"
. "
<".
!"#8
/.'2
8" "
#)/2
%S/<
%"2/
&; Y
f,'
<".
!#''
2,'#
PQ'
2"1
,%/
1 /8
Q/%1
/1
"#)/
2%S/
`c'1
PQ'
2R"
1R"
V8%<
/1 !
'#,'
. &
Q<#/
8%4%,
/,'
' <"
21'P
Q'28
'.'2
8' 4
%1%+
%&%,/
,' ,
%/28
' ,'
1'Q
1 !b
+&%<
"1 ,
'
%28'
#'11
'; Y
f,'
2"8/
# 8/
.+V
. P
Q' /
V8%<
/ '1
8d ,
%#'8/
.'2
8' &
%)/,
/ /"
</#
d8'#
,"
%2,%
43,Q
" '0
/%2
,/0
#'<'
+'Q
"#%'
28/`
c'1
' ,%
</1
!/#/
Q.
!'2
1/.
'28"
V8%<
";
Y"#
q.
0 4%
Q PQ
' /8
%8Q,'
1 V8
%</1
1R"
!#"
4'2%
'28'
1 ,'
Q.
/ '1
<"&7
/ '.
,'8
#%.'2
8" ,
' "Q
8#/1
0 "Q
1'a
/0
" 1'
# 7Q
./2
" 8'
. 1
'.!#
' /
"!`R
" ,'
/)%
# '8
%</.
'28'
' W
/S '
11/
'1<"
&7/
+/1'
/,/
'. 1
'Q1
!#U!
#%"1
%28'
#'11
'1;
Eth
os5 !
/&/4
#/ )
#')/
PQ'
1%)
2%q<
/ </
#d8'
#;
Háb
ito
s5 1
R" "
1 <"
18Q.
'1 '
8#/,
%`c'
1 ,'
Q.
/ !'
11"/
0 )#Q
!"0 "
#)/2
%S/`
R" '
<".
Q2%,
/,'1
'.
)'#
/&;
Cu
ltu
ra O
rgan
izac
ion
al:
1R"
"1 4
/&"#
'10
!#'<
'%8"
10 #
')#/
10 .
%11R
"0 4
%1R"
0 '
"+a'
8%4"1
<#%/
,"1
!"#
Q./
"#)/
2%S/
`R";
N"
<"28
'@8"
0 / <
Q&8Q
#/ "
#)/2
%S/<
%"2/
& '18
d ,%
#'8/
.'2
8' &%
)/,/
T V
8%</0
!"%
1 </
,/ WQ
2<%"
2d#%"
1
,'4'
<"2
7'<'
# 1Q
/1 #
'1!"
21/+
%&%,/
,'10
,'4
'#'1
' +
'2'W
3<%"
1 PQ
' &7
'1 1
R" ,
'8'#
.%2
/,"1
' <
"2<'
,%,
"1
!'&/
'.
!#'1
/ PQ
' W/
S !/
#8';
Car
áter
5 8#/
8/F1
' ,/
Q2%
R" ,
/1 <
/#/<
8'#3
18%<
/10 1
'a/.
'&/
1 +"
/1 "
Q .
d10 P
Q' ,
'q2'
. Q
. %2
,%43
,Q";
Ido
nei
dad
e5 !
'11"
/ %,
f2'/
0 "Q
1'a
/0 P
Q' V
<"2
4'2%
'28'
' /
,'PQ
/,/0
<".
7/+
%&%,/
,'10
/!8
%,c'
1 '
8'2,
]2<%
/1 !
/#/
/`c'
1 aQ
18/1
;
.$'(%$,/+(0%$1('$%2/3%(%#(+!345(%53**$%$/,$%6("%#(+#,/75(0%+8(%*3%3*2/39$%53%$#3**$'%*/$%
:;&<%3%=3'")#$'%$%3!$>$%2/3%53=3'?%*3'%'3$,"@$5$A%B(+*%3*!/5(*C
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
60
Tema
7A
no
va a
dm
inis
traç
ão:
con
ceit
os
e re
sult
ado
s p
rete
nd
ido
s
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
O1
<"2<
'%8"
1 ,/
2"4
/ /,
.%2
%18#
/`R"
' "
1 #'
1Q&8/
,"1
PQ'
,'&/
1R"
'1!
'#/,
"1;
!"
O <
'2d#
%" ,
" 1V
<Q&"
rr
k ' /
1 !#
"+&'
.d8
%</1
PQ'
/1
"#)/
2%S/
`c'1
'2W
#'28
/.;
!"
- ,
%W'#'
2`/
'28#
' %2
,%43
,Q"
W'&%S
0 %2,
%43,
Q" /
Q8"#
'/&%S
/,"
"Q /
8Q/&
%S/,
";
Hab
ilid
ades
:(%)+$,0%=(#D%53=3'?%*3'%#$>$@%53%'3*>(+53'%$*%*31/"+!3*%2/3*!E3*F%
!"
O P
Q' 1
%)2%
q</
'W'8
%4%,
/,'
"#)/
2%S/
<%"2
/&=
!"
mQ/
%1 1
R" "
1 ,"
%1 '
&'.
'28"
1 '1
1'2<
%/%1
,/
N"4
/ -
,.%2
%18#
/`R"
=
!"
mQ/
& / ,
%W'#'
2`/
'28#
' *
'1!"
21%4
%,/,
' B
"<%/
& ' *
'1!"
21/+
%&%,/
,' B
"<%/
&=
íco
nes
: AU
LA 7
-11
%18/
T1
/Q&/
1 2"
1 !"
&"1
!#'1
'2<%
/%1
' 8/
.+V
. ,
%1!"
234'
%1 2
" -
.+%
'28'
i%#8
Q/& ,
'
-!#
'2,%
S/)'
. !
/#/
4"<]
;
61
A n
ova
ad
min
istr
ação
: co
nce
ito
s e
resu
ltad
os
pre
ten
did
os
- /
Q&/
J /
!#'1
'28/
" <
"28'
b,"
'@!"
18"
2"1
</!3
8Q&"
1 CJ
0 Cs
' C
M ,"
X%4
#"FZ
'@8"
; O
1 /1
1Q28
"1 /
PQ%
/!#'
1'28
/,"1
'18
R" ,
'1<#
%8"1
,'8/
&7/,
/.'2
8' 2
/1 !
!; C
JC /
CMH
;
Y/#
/ %2
%<%/
# '1
8/ /
Q&/0
4"<
] ,'
4'0
/28'
1 ,'
8Q,
"0 <
"27'
<'#
" <"
2<'%
8" ,
' N
"4/
-,.
%2%1
8#/`
R"0
8/.
+V.
<7/.
/,/
,' *
'-,.
%2%1
8#/`
R";
O1
/Q8"
#'1
," X
%4#"
FZ'@
8" /
,'q
2'.
<".
" 1'
2,"
tQ.
/ /+
"#,/
)'.
%28'
)#/&
0 1%
18].
%</
' 7"
&318%<
/0 '
PQ'
0 ,'
W"#
./
<#'1
<'28
' /<
'&'#
/,/0
)/2
7/ '
1!/`
" 2/
&%8'
#/8Q
#/
/,.
%2%1
8#/8
%4/u
; v[
/#/4
/28'
10 H
IIs;
!!
CJHw
;
- 4
'#,/
,' V
PQ'
'11
/ 2"
4/ W"
#./
,' /
,.%2
%18#
/# '
18d
,%#'
8/.
'28'
&%)/
,/ /
"1 '
18Q,
"1 ,
" <"
.!"
#8/.
'28"
"#)/
2%S/
<%"2
/& '
. P
Q' 1
' ,%
1<Q8
' V8
%</0
'W'
8%4%,
/,'0
#'1
!"21
/+%&%
,/,'
1"<
%/&
' /%
2,/
/ 1/
8%1W/
`R"
!'11
"/&
' !#
"q11
%"2/
& ,"
WQ2
<%"2
d#%"
; Y
"# %
11"0
"1
,"%1
'&'
.'2
8"1
'11'
2<%/
%1 ,
/ N
"4/
-,.
%2%1
8#/`
R"
1R"5
O#)
/2%S
/`R"
v'q
<%'2
8'0 '
q</S
' /
W'8%4
/w '
" %2
,%43
,Q"
vW'&
%S9/
8Q/&
%S/,
"w;
- "
#)/2
%S/`
R"5
"1
!#"<
'11"
1 PQ
' )/
#/28
'. <
Q18"
1 #'
,QS%
,"1
1'.
,'1
!'#,
3<%"
0 <".
!#"
,Q8"
1 W'
%8"1
<".
PQ/&
%,/,
' +'
. <
"."
'. .
'2"1
8'.
!" ,
' !#
",Q`
R"0
V <7
/./,
" ,'
'q<
%]2<
%/;
OQ
1'a/
0 V
" .
'%"
,"
!#"<
'11"
; x2P
Q/28
" PQ
' 'q
<d<%
/ 1%
)2%q
</ /
8%2)%
# "
"+a'
8%4"
q2/&
0 '.
"Q8
#/1
!/&/
4#/1
0 8#/
8/F1
' #'
/&.
'28'
," q
2/& ,
" !#
"<'1
1"0
!"#
'@'.
!&"0
/ !
#"!"
18/
V PQ
' 1'
W/`
/ Q.
'4'
28"
,' &/
2`/.
'28"
,'
Q. !
#",Q
8"
!/#/
"1
<&%'
28'
1; O
'4'
28"
/<"2
8'<'
Q ,'
28#"
,"
'1!'
#/,"
0 ./1
.Q%
8/1
<"%1
/1 2
" .
'%"
," !
#"<'
11"
2R"
W"#/
. W
'%8/
1 <"
. P
Q/&%,
/,'0
/!'
1/#
,' "
"+a
'8%4
" q2
/& ,
/ '.
!#'1
/ 8'
# 1%
," /
8%2)%
,";
N'1
8' <
/1"
7"Q4
'
'q<d
<%/0
./1
2R"
'q<
%]2<
%/;
mQ/
2,"
/1 ,
Q/1
<"%1
/1 1
/'.
<"2
W"#.
' "
'1!'
#/,
" v!
#"<'
11"1
+'.
W'%
8"1
' "+
a'8%4
"1 q
2/%1
/8%2
)%,
"1
<".
V8%<
/w V
!"1
134'
& "+1
'#4/
# / '
@%18
]2<%
/ ,'
'W'
8%4%,
/,'
2/ "
#)/2
%S/`
R"; Y
"# q
.0 <
".!#
''2,
'F1'
'28
R"
PQ'
/ *
'-,.
%2%1
8#/`
R" W"
</ /
'q<
%]2<
%/ '
'q<
d<%/
PQ'
2/,
/ .
/%1
V ,"
PQ'
/ '
W'8%4
%,/,
' "#
)/2%
S/<%
"2/&
;
O %2
,%43
,Q"
W'&%S
5 Z"
,/ '
PQ/
&PQ'
# "#
)/2%
S/`R
" V
W"#.
/,/
!"#
%2,%
43,Q
"1 P
Q' !
/11/
. /
./%
"# !
/#8'
,"
1'Q
8'.
!" ,
',%<
/2,"
F1'
T1 /
8%4%,
/,'1
!#"
q11%
"2/%
10 '
28R"
0 1'
2R"
7"Q
4'#
!'11
"/1
W'&%S
'1 8
#/+/
&7/2
,"
2/1
"#)/
2%S/
`c'1
0 /
!#"+
/+%&%
,/,'
,'
'@%1
8%#'.
'.
!#'1
/1 W
#/</
11/,
/1 '
WQ2
<%"2
d#%"
1 ,'
1."8
%4/,
"1 '
%21/
8%1W'
%8"1
V )#
/2,'
; [
"21'
PQ'2
8'.
'28'
0 %2
,%43
,Q"
1 %2
W'&%S
'1 )
'#/.
!#"
<'11
"1 .
/& W
'%8"
1 '
"+a'
8%4"1
'.!#
'1/#
%/%1
%2/8
%2)3
4'%1
;
\%/
28'
," '
@!"1
8"0
"1 /
Q8"#
'1 /
!#'1
'28/
. /
%,'%
/ ,
' %2
,%43
,Q"
/Q8"
F/8Q
/&%S
/,"
"Q W
'&%S
0 "Q
1'a
/0 P
Q' V
2/ 4
'#,/
,' /
+Q1
</ %
2,%4
%,Q/
& !"
# W/
8"#'
1 .
"8%4
/<%"
2/%1
PQ'
W/S
'. "
1'#
7Q.
/2"
'28'
2,'#
" 1
'28%,
"
!/#/
1Q/
'@%
18]2
<%/;
O1
/Q8"
#'1
,'18
/</.
1'8
' </
#/<8
'#31
8%</1
,/
/Q8"
F/8Q
/&%S
/`R"
0 '1
8/+'
&'<%
,/1
!"#
Leitu
ra Ob
rigat
ória
62
e/1
&":
0 <".
" 1'
)Q'5
y *
'/&%S
/# Q
./
/8%4
%,/,
' ,'
W"#.
/ <"
.!&
'8/0
"Q
1'a/
0 ,'
./2
'%#/
/8%4
/ '
!"#
<".
!&'8
";
y x
28'2
,'#
/ 4%
,/ <
"."
Q. !
#"<'
11"
,' '
1<"&
7/1
' PQ
' 1R
" 2'
<'11
d#%/
1 8"
./,
/1 ,
' ,'
<%1c
'1
W#'P
Q'28
'1;
y X'
4/#
'. <
"21%
,'#/
`R"
/ %2
8Q%`
R" '
/ 1
Q/ 4
"S %2
8'#2
/;
y $
"</#
1'.
!#'
/ 7"
2'18
%,/,
';
y x
@!#'
11/#
/ 1
Q/ !
#U!#
%/ "
!%2%
R" V
WQ2,
/.'2
8/& !
/#/
/ 1/
8%1W/
`R"
!'11
"/&;
y -
8Q/&
%S/#
W#'P
Q'28
'.'2
8' 1
Q/1
!"8'
2<%/
&%,/,
'10 )
/#/2
8%2,"
1'Q
.d@
%.";
y $
%</#
/8'
28"
/"1
.".
'28"
1 '1
!'<3
q<"1
PQ'
!",
'. 8#
/S'#
1/8
%1W/
`R"
!'11
"/&;
-1
</#/
<8'#
318%<
/1 /
<%.
/ <%
8/,/
1 8]
. #
'&/`
R" ,
%#'8/
<".
" !
'#q&
/8Q
/& ,
/1 '
.!#
'1/1
5 -
1 W#
'PQ'
28'1
.Q,
/2`/
1 2"
1 </
.!"
1 !"
&38%<
"0 1
"<%/
&0 '<
"2f.
%<"
0 '2
8#'
"Q8#
"10
%28'
#W'#
'. 2
/ 4/
&"#%S
/`R"
,"
7".
'.
PQ'0
!"#
1Q/
4'S
0 ,'4
' <"
27'<
'# /
WQ2,
" 8"
," !
#"<'
11"
,' /
Q8"F
/8Q/
&%S/`
R";
[".
" 4"
<] !
f,'
4'#
2/ /
Q&/
H0 /
1 .
Q,/2
`/1
/W'8
/. 8/
.+V
. /
1 '.
!#'1
/1; -
28'1
1'
4%/
O#)
/2%S
/`c
'1
Z#/
,%<%
"2/%
1 z
'18d
4'%1
0 %2^
'@34
'%10
W"<"
2"
</#)
"0 8#
/+/&
7" ,
%#'<%
"2/,
" !'
&/ ,
'q2%
`R"
," <
/#)"
0 '.
!#')
"
!'#.
/2'2
8'0
"#%'
28/,
/1 !
'&"
<".
/2,"
1Q!
'#%"
#0 )
'18"
#'1
8".
/. /
,'<
%1R"
0 "#
%'28
/,"1
!"#
2"#
./1
0
W"#`
/ ,'
8#/
+/&7
" 7"
.")
]2'/
0 8#
/+/&
7" "
<"##
' ,/
1 s7
T1
Cs70
#'&
/`c'
1 7%
'#d#
PQ%<
/1 !
#',"
.%2
/28'
0
'18#
Q8Q#
/1
+Q#"
<#d8
%</1
; x
/8
Q/&.
'28'
1'
4]
N
"4/1
O
#)/2
%S/`
c'15
,%
2_.
%</1
0 ^'
@34'
%10
W"<"
2/
1
7/+%
&%,/,
'10 8
#/+/
&7"
,'q2
%,"
!'&/
1 8/
#'W/
1 /
1'#'
. #
'/&%S
/,/1
0 '.
!#')
"1 8'
.!"
#d#%"
10 /
Q8"F
"#%'
28/,
/10
<"&/
+"#/
,"#'
1 !/
#8%<
%!/.
,"
!#"<
'11"
,'<
%1U#
%"0 "
#%'28
/,"1
!'&
/ ,'
./2
,/ ,
" <&
%'28
'0 W"
#`/
,' 8#
/+/&
7"
7'8'
#")]
2'/0
2R"
'@%
18'
7"#d
#%" ,
'q2%
," v
PQ/&
PQ'
# 7"
#/ V
7"#
/w0
#'&/
`c'1
&/8'
#/%1
'.
#',
'10
'18#
Q8Q#
/
/,7"
<#d8
%</;
N'1
8' <
"28'
@8"0
'11
/1 2
"4/1
"#)
/2%S
/`c'
1 '1
8R"
2/ x
#/ ,
/ k2
W"#.
/`R"
0 2/
PQ/
& #
"+f1
1Q+
18%8Q
'.
!'11
"/10
!"#
%11
"0 /
/,/
!8/`
R" V
2'<
'11d
#%/ !
/#/
"1 ,
%/1
/8Q/
%10
/q2/
&0 /1
.Q,
/2`/
1 '@
%)'.
2"4
/1
!"18
Q#/1
8/28
" !"
# !/
#8'
,/1
'.!#
'1/1
<".
" !"
# !/
#8'
,' 1
'Q1
<"&/
+"#/
,"#'
1;
B'2
," /
11%.
0 /1
'.!#
'1/1
,'4
'. 1
' !#
'"<Q
!/#
<".
/ #
'1!"
21/+
%&%,/
,' 1
"<%/
&0 /1
1%.
<".
" "
%2,%
4%,Q
"
,'4'
+Q1
</#
W#'P
Q'28
'.'
28'
/ 1Q
/ /8
Q/&%S
/`R"
!/#
/ '1
1/ W
/1'
,/ )
'18R
" ,"
<"2
7'<%
.'2
8"0
'. P
Q'
!'#.
/2'<
'#R"
/!'
2/1
"1 .
'&7"
#'1;
Y/#
8%2,"
,'1
1' _
2)Q&
"0 /
*'-
,.%2
%18#
/`R"
'@!
&%</
PQ'
" .
'&7"
#
PQ'
/1 '
.!#
'1/1
,'4
'. W
/S'#
V %
24'1
8%# 2
"1 1
'Q1
#'<Q
#1"1
7Q.
/2"1
0 )/
#/28
%2,"
8#'
%2/.
'28"
'
,'1'
24"&
4%.
'28"
!'1
1"/&
,"1
<"&
/+"#
/,"#
'1;
k11"
)/#
/28'
/ #
'<"&
"</`
R" !
#"q1
1%"2
/& ,
"1 %2
,%43
,Q"1
'0
<"21
'PQ'
28'.
'28'
0 / 1
"+#'
4%4]
2<%/
"#)
/2%S
/<%"
2/&;
63
\'1
1/ W"
#./0
/1
'.!#
'1/
1 ,/
2"4
/ /,
.%2
%18#
/`R"
,'4
'. ,
%#'<%
"2/#
1'Q
1 '1
W"#`
"1
!/#/
/ *
'1!"
21/+
%&%,/
,' B
"<%/
&5 "+
#%)/`
R" P
Q' 4
/% /
&V.
,/
'@%)
%,/
!'&/
&'%0
"Q 1
'a/0
PQ'
/8'2
,' T
1 '@
!'<8
/8%4
/1
,/ 1
"<%'
,/,'
; O+#
%)/`
R" 1
"<%/
&5 PQ
' /8
'2,'
'1!
'<%/
&.'2
8' T
1 '@
!'<8
/8%4
/1
'<"2
f.%<
/1 &'
)/%1
,/
'.!#
'1/;
*'1
!"21
%4%,
/,'
B"<
%/&5
mQ'
!'#
.%8'
/ '
.!#
'1/
1' /
,/!8
/# /
8",
/1 /
1
<"2,
%`c'
1 PQ
' .
Q,/.
W#'P
Q'28
'.'2
8'0 !
"# .
'%"
,' 8"
./,
/1 ,
' ,'
<%1R
";
64
d-
São m
aneiras d
e a
dm
inis
trar
com
ple
tam
ente
,%W'
#'28
'10
./1
Q.
/ ,'
!'2,
' ,/
"Q8
#/ !
/#/
PQ'
1' /
8%2a/
" 1
Q<'1
1" "
#)/2
%S/<
%"2/
&;
e-
Am
bas s
ão c
onhecid
as p
or
direcio
nare
m e
m-
!#'1
/1 ,
" #/
."
,' 2
')U<
%"1
/,.
%2%1
8#/8
%4";
mQ/
%1 1
R" "
1 !#
%2<%
!/%1
'&'
.'2
8"1
,/ N
"4/
-,-
.%2
%18#
/`R"
=
x@!
&%PQ'
/ ,
%W'#'
2`/
'28#
' x
q<%]
2<%/
' x
q<d<
%/ ,
'
/<"#
," <
". "
1 '1
8Q,"
1 ,/
N"4
/ -
,.%2
%18#
/`R"
;
O P
Q' &'
4/ Q
./
"#)/
2%S/
`R"
/ 1'
# 'W
'8%4
/= (
Q18%-
qPQ'
1Q/
#'1
!"18
/;
x@!
&%PQ'
/ ,
%W'#'
2`/
'28#
' %2
,%43
,Q"
-Q8
"/8Q
/&%S
/-
," '
k2,%
43,Q
" W'
&%S; (
Q18%q
PQ'
1Q/
#'1!
"18/
;
!"#$%&'()#
!"#$%&'&($()"#$#")*+&,#()'),-.#"),#,)$/&0$($"#
&1(&'&(+$/2)1%)#)#"),')2#3.2.#3.24/)2)1%.#
()#")+"#)"%+(."5#6$,$#,)"4.1(78/$"#'.37#
()'),9#/),#."#3$4:%+/."#;<=#;>#)#;?#(.#@&',.8
A)B%.#C)2#3.2.#$#$+/$#<#$3&2$#()"3,&%$5
*+"$+,-),./%$0-/,
@)&$#."#4,&13&4$&"#3.13)&%."#()#
D)!(2&1&"%,$E-.#)#D))1*)1F$,&$##(&"4.1:')/#
em
: F%%4GHH1$&,$2.()//&5I.,(4,)""53.2H
%$*H,)$(2&1&"%,$3$.H5#!3)"".#)2#J>#K.'5#
JL;;=#)#M$E$#+2$#3.24$,$E-.#)1%,)#."#(.&"#
%),2."5#N2#")*+&($=#(7#$#"+$#.4&1&-.#".C,)#
)"")"#3.13)&%."#()#2.(.#$#)B4/&3$,#O+$/#
()/)"#P#2$&"#Q%&/#4$,$#$"#)24,)"$"5
:1('$%G%#(H%=(#DC%I3*>(+5$%J*%2/3*!E3*%
$%*31/"'%>$'$%#(+63'"'%(%2/3%$>'3+53/C
-11
%2/&
' /
/&8'
#2/8
%4/
<"##
'8/;
O1
<"2<
'%8"
1 ,'
N"4
/ -
,.%2
%18#
/`R"
' *
'-,.
%-
2%18
#/`R
" 1R
"5
/F -
,.%2
%18#
/`R
" /8
Q/&
' /,
.%2
%18#
/`R"
ad
#'/&
%S/
-
,/ !
"# "
Q8#/
'.
!#'1
/;
b-
Adm
inis
tra
ção
realiz
ad
a
por
gesto
res
novos
<".
!"Q
</ '
@!'#
%]2<
%/ '
-,.
%2%1
8#/`
R" #
'/&%S
/-
,/ !
"# )
'18"
#'1
<".
./%
1 '@
!'#%]
2<%/
1;
<F -
.+/
1 !"
11Q'
. "
.'1
."
<"2<
'%8"
; B
R" -
!'-
2/1
,'2"
.%2
/`c'
1 ,%
W'#'
28'1
;
Agor
a é
a su
a ve
z
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
4Qu
estã
o 01
Ques
tão 0
3
Ques
tão 0
2
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
5
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
65
mQ/
%1 /
1 1'
8' <
/#/<
8'#3
18%<
/1 ,
/ /Q
8"/8
Q/&%S
/`R"
'18/
+'&'
<%,/
1 !"
# e
/1&"
:=
x@!
&%PQ'
!"#
PQ'
/1
W#'P
Q'28
'1 .
Q,/2
`/1
2"1
</.
!"1
!"&38
%<"0
1"<
%/& '
'<"
2f.
%<"0
%28'
#W'#
'. 2
/
4/&"
#%S/`
R" ,
" 7"
.'.
;
x@!
&%PQ'
/ ,
%W'#'
2`/
'28#
' O
#)/2
%S/`
c'1
Z#/
,%<%
"-
2/%1
' N
"4/1
O#)
/2%S
/`c'
1;
\%/
28'
," <
'2d#
%" /
8Q/&
,'
.Q,
/2`/
1 W#
'PQ'
28'1
0
2" P
Q/&
" <"
&/+"
#/,"
# V
'@!"
18"
T '#
/ ,/
)'1
8R"
," <
"27'
<%.
'28"
0 '@
!&%P
Q' P
Q/&
/ !#
%2<%
!/&
.',
%-
da a
ser
tom
ada p
ela
s o
rganiz
ações p
era
nte
seus
#'<Q
#1"1
7Q.
/2"1
;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
7
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 1
0Qu
estã
o 06
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
8
Ques
tão 0
9
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
x@!
&%PQ'
/ ,
%W'#'
2`/
'28#
' *
'1!"
21/+
%&%,/
,' B
"-
<%/&
0 *
'1!"
21%4
%,/,
' B
"<%/
& '
O+#
%)/`
R" B
"<%/
&;
x@!
&%PQ'
!"#
PQ'
'&/1
1R"
8R"
%.
!"#8
/28'
1 !/
#/
/+"#
,/)'
. ,
/ *
'-,.
%2%1
8/`R
";
66
mQ'
# 1/
+'#
./%
1 1"
+#'
" /1
1Q28
"= x
28R"
5
i'a
/ "
+&")
,'
N/%
#/ e
",'&
&% 1"
+#'
*'/
,.%2
%18#
/`R"
0 ,%
1!"2
34'&
'.
5 6
788!
5992/
%#/.
",'&
&%;:
"#,!
#'11
;
<".
98/)9
#'/,
.%2
%18#
/</"
9L;
-<'
11"
'. H
s N
"4;
HICC
; N
'18'
+&"
) 4"
<] 4
'#d
/1 ,
%W'#'
28'1
W"#
./1
,'
/,.
%2%1
8#/#
0 %2<
&Q%2
," /
,%W'
#'2`
/ '2
8#'
*'-
,.%2
%18#
/`R"
' *
''2)
'27/
#%/;
i'a
/ .
/%1
Q./
W"#.
/ ,'
<"2
<'%8Q
/# '
q<%]
2<%/
,'
'q<d
<%/
2" Y
"#8/
& ,"
e/#
{'8%2
)0 ,
%1!"
234'
& '.
5 678
8!599
::
:;!
"#8/
&,".
/#{'
8%2);
<".
;+#9
-#8
%)"1
9xq<
%'2<
%/?x
q</<
%/?'
?xW'
8%4%,
/,'L
;78.
; -
<'11
" '.
Hs
N
"4;
HICC
;
-<'
11'
" 1%
8'5
678
8!599
::
:;Q
.8"
PQ',
'."
8%4/<
/";<
".9/
,.%2
%18#
/</"
98'"#
%/F+
"/F'
F8'"
#%/FQ
8%&FQ
./F
#'^'
@/"F
,"1F
<"2<
'%8"
1F,/
F#'/
,.%2
%18#
/</"
9L; -
<'11
" '.
Hs
N"4
; HIC
C; x
4'a
/ /#
8%)"
Teo
ria
bo
a e
Teri
a
K!",%L%MH$%'3N3O8(%5(*%.(+#3"!(*%53%I3$5H"+"*!'$98(
!"#
Y/Q
&" B
'#)%
" ("
,/2%
; N
'18'
/#8
%)"
/Q8"
#
8#/S
<"2
<'%8"
0 ,'q
2%`c
'1 '
/!&
%</+
%&%,/
,'1
,"1
8'#.
"1 4
%18"
1 2'
18'
8'.
/;
i'a
/ "
/#8%)
" A
im
po
rtân
cia
da
lider
ança
em
su
sten
tab
ilid
ade
!"#
*%<
/#,"
i"&
8"&%2
%0 ,%
1!"2
34'&
'.
5
678
8!599
::
:;#
'1!"
21/+
%&%,/
,'1"
<%/&
;<".
9/#8
%<&'
9/#8
%<&'
?4%'
:;!
7!=%
,>CH
MML
; -
<'11
" '.
Hs
N"4
; HI
CC;
N'1
8' 1
%8'0 /
&V.
,"
/#8%)
" PQ
' /!
#'1'
28/#
'28
#'4%
18/1
<".
)#/
,'1
&3,'#
'1 ,
' '.
!#'1
/1 <
"."
B/2
8/2,
'#
' N
/8Q#
/0 4
"<]
<"27
'<'#
d 8Q
," "
PQ'
/<"
28'<
' 2"
.'%
" ,/
#'1
!"21
/+%&%
,/,'
1"<
%/&;
-11
%18/
/"
43,'
"5 I
SS
O 2
6000
: A
No
rma
da
Res
po
nsa
bili
dad
e S
oci
al;
\%1
!"23
4'&
'.5
788!
599:
::
;
g"Q8
Q+';
<".
9:/8
<7=4
>{o
iEl
o,@
HXD
; -
<'11
" '.
Hs
N
"4;
HICC
; O
43
,'"
#'8#
/8/
" %2
<'28
%4"
/
#'1!
"21/
+%&%,
/,'
1"<%
/&;
i'a
/ "
43,'
" G
estã
o
do
C
on
hec
imen
to.
\%1
!"23
4'&
'.5
678
8!599
::
:;g
"Q8Q
+';<
".9
:/8
<7=N
*>
CA4>
m1.
Do#)
2nj
jL
; -
<'11
" '.
Hs
N"4
; HI
CC;
N'1
8' 4
3,'"
4"<
] 4'
#d /
%.
!"#8
_2<%
/0
!/#/
/1
"#)/
2%S/
`c'1
0 ,/
',Q
</`R
" <"
#!"#
/8%4
/ '
,/ /
!#'2
,%S/
)'.
,"1
<"&
/+"#
/,"#
'1 !
/#/
" 1Q
<'11
"
,"1
2')U
<%"1
;
LINKS
IMPO
RTAN
TES
VÍDE
OS IM
PORT
ANTE
S
67
FINAL
IZAND
O
i"<
] 4%
Q 2'
11/
/Q&/
"1
'18Q
,"1
#'&/
8%4"1
T N
"4/
-,.
%2%1
8#/`
R"0
1Q/
/!&%<
/+%&%
,/,'
2"1
,%/
1 /8
Q/%1
'
2"4/
1 !#
"!"1
8/1
!/#/
" 1
Q<'1
1" ,
' Q.
/ '.
!#'1
/ .
',%/
28'
/1 .
Q,/2
`/1
W#'P
Q'28
'1 ,
" /.
+%'2
8' ,
'
8#/+
/&7"
; i
"<]
8/.
+V.
!f,
' #'
&/<%
"2/#
'11
/ 2"
4/ W
"#.
/ ,'
/,.
%2%1
8#/#
<".
/ !
#'"<
Q!/`
R" 1
"<%/
&0 '.
PQ'
1' !
#'8'
2,'
/8'2
,'#
T1 2
'<'1
1%,/
,'1
%2,%
4%,Q
/%10
"#)
/2%S
/<%"
2/%1
' 1
"<%/
%1;
x18
Q,"Q
"1
<"2<
'%8"
1
,' '
q<d<
%/0
'W'8
%4%,
/,'
' 'q
<%]2
<%/
' "1
4%2
<Q&"
Q /"
1 !#
"<'1
1"1
,' 8
#/+/
&7"
," %2
,%43
,Q"
+'.
<".
" ,/
"#)/
2%S/
`R"
,' W
"#.
/ )'
#/&;
Y"#
q.
0 !f
,' !
'#<'
+'#
/ #'
&/`R
" <&
/#/
'28#
' "1
'18
Q,"1
1"+
#' "
%2,%
43,Q
"
vWQ2
<%"2
d#%"
"Q
.'.
+#"
,/ <
".Q2
%,/,
'w '
" #
'^'@
" ,'
1'Q
<".
!"#8
/.'2
8" !
/#/
/ "#
)/2%
S/`R
" ,/
2"4
/
/,.
%2%1
8#/`
R";
Cen
ário
: 1%
)2%q
</ !
/2"#
/./0
!/%
1/)'
.;
e/1
2"
<"28
'@8"
,/
/Q&/
PQ'
# ,%
S'#
/.+%
'28'
'.
PQ'
/
%218
%8Q%`
R" '
1'Q
1 <"
&/+"
#/,"
#'1
'18R
" %2
1'#%,
"1;
ReA
dm
inis
traç
ão:
2"4/
W"#.
/ ,'
/,.
%2%1
8#/`
R" P
Q' 4
%1/
/ '
W'8%4
%,/,
' ,/
1 "#
)/2%
S/`c
'1 +
'. <
"."
/
4/&"
#%S/`
R" ,
" #'
<Q#1
" 7Q
./2
";
auto
atu
aliz
ação
.
Efe
tivi
dad
e: Q
2%R"
,/
'q<%
]2<%
/ <"
. /
'q<
d<%/
; O
Q 1'
a/0
Q./
"#)/
2%S/
`R"
'W'8
%4/
8'.
#'1
Q&8/
,"1
!"1%
8%4"1
8/28
" 2"
,'<
"##'
# ,'
1'Q
!#"
<'11
" <"
."
8/.
+V.
/"
q2/&
,"
!#"a
'8"
!#"!
"18"
.
Ob
rig
ação
So
cial
: V
/ !#
'"<Q
!/`R
" ,'
1'
/8%2
)%#
"1 "
+a'8
%4"1
'<"
2f.
%<"1
' q
2/2<
'%#"
1 ,'
Q.
/
"#)/
2%S/
`R";
Ges
tão
do
Co
nh
ecim
ento
: V
/ .
/2'%
#/ ,
' /,
.%2
%18#
/# "
<"2
7'<%
.'2
8" %2
,%4%
,Q/&
,'
</,/
WQ2<
%"2d
#%"0 /
!"2
8" ,
'0 /
" )'
#%F&"
0 8#/
S'#
/ 'W
'8%4
%,/,
' !/
#/ 1
Q/ '
.!#
'1/;
-8Q
/&.
'28'
V Q
. ,
"1
./%
"#'1
4/&
"#'1
"#)
/2%S
/<%"
2/%1
;
.$'(%$,/+(0%$1('$%2/3%(%#(+!345(%53**$%$/,$%6("%#(+#,/75(0%+8(%*3%3*2/39$%53%$#3**$'%*/$%
:;&<%3%=3'")#$'%$%3!$>$%2/3%53=3'?%*3'%'3$,"@$5$A%B(+*%3*!/5(*C
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
68
Tema
8A
era
da
Co
mu
nic
ação
Cont
eúdo
s e Ha
bilida
des
Co
nte
úd
o
Nes
sa a
ula
vo
cê e
stu
dar
á:
!"
O c
onceito d
e c
om
unic
ação
!"
- %.
!"#8
_2<%
/ ,/
[".
Q2%<
/`R"
!/#
/ /1
"#)
/2%S
/`c'
1
!"
As v
isões d
e p
ensadore
s s
obre
o p
rocesso d
e c
om
unic
ação o
rganiz
acio
nal
Hab
ilid
ades
:(%)+$,0%=(#D%53=3'?%*3'%#$>$@%53%'3*>(+53'%$*%*31/"+!3*%2/3*!E3*F%
!"
mQ/
%1 1
R" "
1 <%
2<"
<".
!"2'
28'1
,"
.",
'&"
+d1%
<" ,
' <"
.Q2
%</`
R"=
!"
mQ/
& / ,
%W'#'
2`/
'28#
' <"
.Q2
%</`
R" 4
'#+/
& ' 2
R" 4
'#+/
&=
!"
mQ/
%1 1
R" "
1 </
2/%1
,'
<".
Q2%<
/`R"
'.
!#'1
/#%/
& '@%
18'2
8'1=
íco
nes
: AU
LA 8
-11
%18/
T1
/Q&/
1 2"
1 !"
&"1
!#'1
'2<%
/%1
' 8/
.+V
. ,
%1!"
234'
%1 2
" -
.+%
'28'
i%#8
Q/& ,
'
-!#
'2,%
S/)'
. !
/#/
4"<]
;
GM
A e
ra d
a C
om
un
icaç
ão
[".
Q2%<
/# !
/#'<
' 1%
.!&
'10 /
%2,/
./%
1 2/
x#/
,/
Z'<2
"&")
%/ '
,/
k2W"
#./`
R" '
. P
Q' /
1 !'
11"/
10 "
2,'
PQ'#
PQ'
'18
'a/.
0 <"2
1')Q
'. 1
' <"
.Q2
%</#
#/!
%,/.
'28'
%28'
#&%)/
,/1
!'&/
%28'
#2'8
0 !"#
'@'
.!&
";
Y"#
V.0
/ W/
<%&%,
/,'
,/ <
".Q2
%</`
R" 2
R" 1
%)2%
q</
PQ'
/ <"
.!#
''21
R" 1
'#d
!'#W
'%8/
; B
'2,"
/11
%.0
/ <"
.Q2
%</`
R" V
'28
'2,
%,/
<".
" 1'
2,"
Q. !
#"<'
11"
,' 8
#/21
W'#%#
%2W
"#.
/`c'
10 %
,'%/
10 "
+a'8
%4"
10
1%)2
%q</
,"1
' PQ
' 1'
'1!
'#/
/ <"
.!#
''21
R" ,
' Q.
#'<'
!8"#
/!U
1 /
%2W"
#./`
R" '
24%/
,/ !
"# Q
. '
.%1
1"#;
O1
/Q8"
#'1
'@'.
!&%q
</.
PQ'
Q.
&3,'
#0 1'
2R"
W"# Q
. +
". <
".Q2
%</,
"#0 2
R" ,
'1'2
4"&4
'#d
Q./
&%,'#
/2`/
'W'8
%4/;
i"<
] 4'
#d /
1')
Q%# "
.",
" <"
."
/1 !
'11"
/1 '
24%/
. '
#'<'
+'.
.'2
1/)'
21; Z
",/
W"#.
/ ,'
<".
Q2%<
/`R
"
V <"
.!"
18/
!"#
<%2<
" <"
.!"
2'28
'1 '
PQ/
8#"
/`c'
15
y O
'.
%11"
# <#
%/ /
.'2
1/)'
.0 "
Q 1'
a/0 <
",%q
</ '
&/+"
#/ '
<"2
18#U
% / .
'21/
)'.
;
y x
. 1
')Q%
,/0 8
#/21
.%8'
/ %2
W"#.
/`R"
<".
Q.
t.
'%"u
PQ'
!",
' 1'
# !"
# </
#8/0
'F.
/%&0
<"24
'#1/
1 '8
<;
y x
28R"
" #
'<'!
8"#
,'<"
,%q<
/0 "
Q 1'
a/0 %
28'#
!#'8
/ /
%2W"
#./`
R" #
'<'+
%,/;
y x
,Q#
/28'
'11
' !#
"<'1
1" /
&)Q.
/1 %2
8'#W
'#]2
<%/1
!",
'. !
#'aQ
,%</
# "
'28'
2,%.
'28"
,/
.'2
1/)'
.0
"Q 1
'a/0
"1
#Q3,
"1 ,
' <"
.Q2
%</`
R";
y \
'11/
W"#
./0
!/#
/ PQ
' /
.'2
1/)'
. <
7')Q
' ,'
./2
'%#/
/%2
,/ .
/%1
'4%,
'28'
V !
"113
4'&
#'/&
%S/#
feedback <
"."
W"#.
/ ,'
#'1
!"18
/1 "
Q Q.
2"4
" <"
28/8
" !/
#/ ,
'8/&
7/.
'28"
,/
.'2
1/)'
.;
x11
' V
Q. .
",'&
" +d
1%<"
,'
<".
Q2%<
/`R"
; -
!'1/
# ,"
1 <"
.!"
2'28
'1 1
'#'.
"1
.'1
."1
0 /
<Q&8Q
#/
,/ "
#)/2
%S/`
R"0
"1 %
28'#
'11'
1 ,"
1 %2
,%43
,Q"1
' "
/.
+%'2
8' ,
' .
","
)'#/
& !"
,'.
%28
'#W'
#%# 2
'11/
<".
Q2%<
/`R"
0 8"
#2/2
,"F/
!#U
!#%/
,/P
Q'&/
'.
!#'1
/; Y
"# %
11"0
</,
/ %2
18%8Q
%`R"
8'.
1Q/
./2
'%#/
,'
1'
<".
Q2%<
/#; -
<".
Q2%<
/`R
" ,'
!'2,
'0 !
"#8/
28"0
,'
</,/
)'#
'28'
,/
'.!#
'1/0
</,
/ )#
Q!"
,' WQ
2<%"
2d#%"
1
"Q /
%2,/
,"
!/31
'.
PQ'
'&/
'18
d %2
1'#%,
/;
Fo
rmas
de
Co
mu
nic
ação
Co
mu
nic
ação
Ver
bal
j1"
,/
&%2)Q
/)'.
1'a
/ '&
/ '1
<#%8/
"Q
W/&/
,/;
O#/
&5 tZ
]8'
T Z
]8'u
0 "Q
1'a
/0 <
".Q2
%</`
R" !
"# .
'%"
,/ W
/&/
' ,/
/Q,
%`R"
0 2/
PQ/
& /
</#/
<8'#
318%<
/
Leitu
ra Ob
rigat
ória
70
!#%2
<%!/
& V /
%28'
#/8%4
%,/,
';
x18
/ W"
#./
,' <
".Q2
%</`
R" 8
'. 1
'Q &/
," 2
')/8
%4"0
!"%
1 2R
" 7d
#')
%18#
" ,"
PQ'
1' <
".Q2
%<"Q
/ .
'2"1
PQ'
7"Q
4'11
' 1%
," )
#/4/
,";
x0
1'2,
" /1
1%.
0 /
.'2
1/)'
. !
",'
1'#
./&
%28'
#!#'
8/,/
;
x1<
#%8/5
</#
8/10
.'.
"#/2
,"1
' 'F
./%
&1 #
',QS
'. /
!#"
+/+%
&%,/,
' ,'
%28
'#!#
'8/`
R" '
PQ%4
"</,
/0 2
"
'28/
28"0
2'.
8",
/1 /
1 !'
11"/
1 '1
<#'4
'. ,
' .
","
"+a'
8%4"0
<&/
#" "
Q ,%
,d8%<
"0 "
PQ'
!",
' ,%
q<Q&
8/#
8/.
+V.
" '
28'2
,%.
'28"
,"
#'<'
!8"#
;
Co
mu
nic
ação
não
ver
bal
x24
%" ,
/ .
'21/
)'.
0 "Q
1'a
/0 V
/ W
"#.
/ <"
."
4"<]
1'
<".
Q2%<
/ 1'
. /
W/&
/ "Q
'1<
#%8/0
1%.
!&'1
.'2
8'
!"#
.'%
" ,'
)'1
8"10
4'1
8%.'2
8/10
,'
1'Q
.",
" ,'
"&7
/#0
PQ'
V "
PQ'
,d 1
'28%,
" /
.'2
1/)'
.;
-&V
.
,%11
"0 /
1 /`
c'1
' /8
%8Q,'
1 ,%
S'.
./%
1 ,"
PQ'
!/&
/4#/
1 '1
<#%8/
1 "Q
W/&/
,/10
<".
" !"
# '@
'.!&
"0 Q
. <
7'W'
PQ'
,%S
'18/
# /8
'28"
/"
PQ'
"1 WQ
2<%"
2d#%"
1 W/
S'.
0 ./1
2Q2
</ '
18d
!#'1
'28'
; -!'
1/#
,'&'
,%S
'# P
Q' '
18d
/8'2
8"0 1
'Q <
".!"
#8/.
'28"
,%S
" <
"28#
d#%"
,/
.'2
1/)'
. W/
&/,/
;
A c
om
un
icaç
ão n
o c
on
text
o o
rgan
izac
ion
al
[".
" 4"
<] !
f,'
4'#0
</,/
'.
!#'1
/ 8'
. /
1Q/
W"#
./
,' 1
' <"
.Q2
%</#
0 /q
2/&0
</,/
%21
8%8Q%
`R"
8'.
'18#
/8V)
%/10
&%2)
Q/)'
21 '
.'%
"1 '
1!'<
3q<"
1 !/
#/ 8#
/21.
%8%#
/1 %2
W"#.
/`c'
1 !/
#/ 1
'Q1
!b+&
%<"1
0 !"#
%11"
0
V %.
!"#8
/28'
,'1
8/</
# PQ
' 8"
,/1
/1 "
#)/2
%S/`
c'1
1R"
<".
!"18
/1 !
"# %2
,%43
,Q"1
' )
#Q!"
1 PQ
' +Q
1</.
"+a'
8%4"1
' !
"11Q
'. W
Q2`c
'1 '
)'1
8"#'
1 ,%
18%2
8"1
PQ'
<"28
#%+Q'
. !
/#/
/ <"
.Q2
%</`
R" %
2,%4
%,Q/
& ,'
</,/
"#)
/2%S
/`R"
;
Y/#
/ 8/
28"0
V %
.!"
#8/2
8' P
Q' 4
"<]
1/%+
/ PQ
' /&
V. ,
/ <Q
&8Q#/
,/
%218
%8Q%`
R"0
"Q8#
/1 <
/#/<
8'#3
18%<
/1
"#)/
2%S/
<%"2
/%1
W"#.
/. /
<".
Q2%<
/`R"
,'
Q./
'.!#
'1/5
\%#'
`R"
," ̂
Q@"
,' %2
W"#.
/`R"
5 / ,
%#'`R
" !"
,' 1
'# ,
' <%
./
!/#/
+/%
@" v,
'1<'
2,'2
8'w0
"Q
1'a/
0 "#,
'21
,/
/&8/
/,.
%2%1
8#/`
R" !
/#/
"1 2
34'%
1 7%
'#d#
PQ%<
"1 .
/%1
%2W'
#%"#'
1 v,
%#'`R
"0 )
'#'2
8'0
<""#
,'2/
,"#0
/2/
&%18/
0
'8<;
w; Y
",'
1'#
,' +
/%@"
!/#
/ <%
./
v/1<
'2,'
28'w
5 1Q
)'18
c'10
"!%
2%c'
1 '
%2W"
#./`
c'1
,/ +
/1'
!/#/
"1
234'
%1 7
%'#d
#PQ%
<"1;
x /
<".
Q2%<
/`R"
&/8'
#/&5
PQ'
1R"
/1 8#
"</1
,'
%2W"
#./`
c'1
'28#
' "1
,'!
/#8/
.'2
8"1;
ZQ,
" %1
1" '
18d
,%#'
8/.
'28'
&%)
/,"
T <Q
&8Q#/
,/
"#)/
2%S/
`R"0
PQ'
!",
' "!
8/#
!"#
Q./
<".
Q2%<
/`R
"
%2W"
#./&
0 2"
</1
" ,'
'.
!#'1
/1 .
'2"#
'1 "
Q Q.
/ <"
.Q2
%</`
R" W
"#.
/&0
!/#/
'.
!#'1
/1 ,
' )#
/2,'
!"#
8';
-&V
. ,
%11"
0 2R"
1U
/ <Q
&8Q#/
/ '
.!#
'1/0
./1
<".
" 8/
.+V
. /
<Q&
8Q#/
,"
!/31
'.
PQ'
'&/
'18
d %2
1'#%,
/0
%28'
#W'#
' '.
8","
!#"
<'11
" ,'
<".
Q2%<
/`R"
;
[/2
/%1
,' [
".Q2
%</`
R"5 !
",'.
1'#
$"#
./&
"Q
k2W"
#./&
; O <
/2/&
,'
<".
Q2%<
/`R"
W"#.
/& '
18d
!#'1
'28'
'.
'.!#
'1/1
PQ
' Q8
%&%S/
.
"W3<
%"10
<"
.Q2
%</`
R"
%28'
#2/0
'F
./%
&10
2"#.
/1
' #'
)Q&/
.'2
8"1;
B
R"
,"<Q
.'2
8"1
W"#.
/%1
,' <
".Q2
%</`
R"; x
. "
Q8#"
1 </
1"10
" <
/2/&
,'
<".
Q2%<
/`R"
Q8%&
%S/,
" V
" %2
W"#.
/&0
PQ'
1R"
,'8'
#.%2
/,"1
!'&
/ #'
&/`R
" %2
8'#!
'11"
/& '
</#
/<8'
#%S/,
/1 !
"# 1
'#'.
#d!
%,/1
' P
Q' /
8'2,
'.
8/28
" %2
8'#'
11'1
"#)
/2%S
/<%"
2/%1
<".
" %2
,%4%
,Q/%
1;
71
-
1')Q
%#0
4"<]
4'
#d
/&)Q
21
<"2<
'%8"
1 1"
+#'
<".
Q2%<
/`R"
/!
#'1'
28/,
"1
!"#
'18Q
,%"1
"1 <
"."
\/4
%, |
"72
' Y
'8'#
\#Q
<{'#
0 <%
8/,"
1 !'
&"1
/Q8"
#'1
2" 1
'Q X
%4#"
F
Z'@8
" 2/
1 !!
; HID
/ H
Is;
|"2
7 8#
/S /
&)Q.
/1 #'
^'@c
'1 1
"+#'
" !
#"<'
11"
,' <
".Q2
%</`
R" '
. P
Q' 7
d %2
</!/
<%,/
,' ,
' '2
8'2,
%.'2
8"
.b8
Q"0
!"%1
/1
!'11
"/1
1' <
".Q2
%</.
,'
./2
'%#/
1Q!
'#q<
%/&;
-q2
/&0
"1 %
2,%4
3,Q"
1 .
Q%8/
1 4'
S'1
/<#'
,%8/
. P
Q' /
1 %2
W"#.
/`c'
1 8#
/21.
%8%,/
10 1
'a/.
'&/
1 2/
1 '1
<"&/
1 "Q
/%2
,/ 2
"1 a"
#2/%
1 '
#'4%
18/1
0 1R"
%##'&
'4/2
8'1;
Y"#
%11"
0 V
,'18
/</,
" "
!#"+
&'.
/ ,/
<".
Q2%<
/`R"
'.
PQ'
./%
1 1'
8'2
8/ '
28'2
,'#
' .
/%1
<"2W
Q1"
!/#'
<'0 !
"%1
"1 )
#Q!"
1 2R
" 1R
" </
!/S'
1 ,'
"Q4
%# Q2
1 /"
1 "Q
8#"1
;
[".
" W"
#./
,' ,
%1<Q
8%# "
!#"
+&'.
/ ,/
<".
Q2%<
/`R"
0 PQ
' V
%21"
&b4'
&0 !"
%1 /
1 !'
11"/
1 Q1
/. q
&8#"1
0
|"2
7 ,'
1<#'
4'5
t[".
Q2%<
/`R"
1%)
2%q<
/ <"
&"</
# '.
!#d
8%</0
"Q
1'a/
0 W/
S'#
/&)Q
./
<"%1
/ aQ
28"u
v\
/4%,
|"7
20 H
IIE;
!!
HIDw
; Y
"# %1
1"0
<".
Q2%<
/`R"
V "
!'#/
#0 <#
%/#
/&)"
2"4
" !#
"4'2
%'28
' ,'
,%1
<Q11
c'10
!"#
'@'.
!&"0
/8Q
/&.
'28'
4%4
'F1'
/ x
,Q</
`R"
X%+'
#8/,
"#/0
'.
PQ'
1'
<"21
8#U%
" <
"27'
<%.
'28"
!"#
.'%
" ,/
%28'
#/`R
" /&
Q2"
' !#
"W'1
1"#;
Z#/
8/F1
'0 !
"#8/
28"0
,'
Q. ,
%d&"
)" P
Q' 2
/,/
./%
1 V
," P
Q' "
%218
#Q.
'28"
,/
<".
Q2%<
/`R"
'.
PQ'
7d
8#"<
/ <"
218/
28';
v[/#
/4/2
8'1}
[/#
/4/2
8'1}
~&"
'<{2
'#0 H
IIs
/!Q,
\/4
%, |
"270
HIC
Iw;
Y"#
1Q/
4'S
0 Y'8
'# \
#Q<{
'# 8#
/S T
8"2/
"1
D WQ
2,/.
'28"
1 ,/
<".
Q2%<
/`R"
0 1R"
'&'
15
CF [
".Q2
%</`
R" '
!'#
<'!`
R"5 1
' 2R
" 7d
2%2
)QV.
!/#
/ "Q
4%#0
'28
R" 2
R" '
@%18
' <"
.Q2
%</`
R";
HF [
".Q2
%</`
R" V
'@!
'<8/
8%4/5
PQ/
2,"
2R"
7d '
@!'<
8/8%4
/ %)
2"#/
F1'
/ %2
W"#.
/`R"
; N
/ <"
.Q2
%</`
R" "
#'<'
!8"#
,'4
' 1'
.!#
' '1
!'#/
# /&
)"0 !
"%1
/11%
. '
&' #
'8#%+
Q%; [
/1"
<"28
#d#%"
V !
#'<%
1" !
#"4"
<dF&"
;
KF -
<".
Q2%<
/`R"
W/S
'@%)
]2<%
/15 /
<".
Q2%<
/`R"
0 !"#
1Q/
4'S
8/.
+V.
0 '1!
'#/
/&)"
'.
8#"<
/} "
#'<
'!8"
#
!#'<
%1/#
'28
'2,'
# '
#'/)
%# /"
#'<
'+'#
/ %2
W"#.
/`R"
;
DF [
".Q2
%</
`R"
' %2
W"#.
/`R"
1R"
,%W'
#'28
'10 /
8V .
'1.
" "!
"18/
1 z
./1
%28'
#,'!
'2,'
28'1
5 !/#
/ PQ
' 7/
a/
<".
Q2%<
/`R"
,'4
'F1'
8'#
%2W"
#./`
R" '
'18
/0 !
"# 1
Q/ 4
'S0 ,
'4'
1'#
/,.
%2%1
8#/,
/ !'
&/ <
".Q2
%</`
R";
v[/#
/4/2
8'1}
[/#
/4/2
8'1}
~&"
'<{2
'#0 H
IIs
/!Q,
Y'8
'# \
Q<{'
#0 H
IIMw
;
Y/#
/ q2
/&%S
/#0
8",/
' P
Q/&P
Q'#
"#)/
2%S/
`R"
!"11
Q% Q
. !
#"<'
11"
,' <
".Q2
%</`
R" %
28'#
2"0
2" '
28/2
8"0
!/#/
PQ'
/ <
".Q2
%</`
R" 1
'a/
+'.
/,.
%2%1
8#/,
/ V
%.!"
#8/2
8' /
Q8%&
%S/`
R" ,
' Q.
1%1
8'.
/ ,'
)'1
8R"
'18#
/8V)
%</
' <"
.Q2
%</`
R"
'. P
Q' 1
' '1
8Q,/
/ '
.!#
'1/
<".
" Q.
8",
"0 /
,'PQ
/2,"
"+a
'8%4
"1 8
/28"
!/#/
"1
%2,%
43,Q
"1 <
"."
!/#/
/ %2
18%8Q
%`R"
0 /q
2/&0
!/#/
Q.
/ <"
.Q2
%</`
R" '
q</S
" W
Q2<%
"2d#
%" ,
'4'
1'#
4/&"
#%S/,
"; Y
"# 1
Q/ 4
'S0
" %2
,%43
,Q"
,'4'
W/S
'# 1
Q/ /
Q8"/
4/&%/
`R"0
Q.
/ 4'
S PQ
' <"
27'<
' +'
. 1
Q/1
WQ2`
c'1;
Z",
" '1
1' !
#"<'
11"
)/#/
28'0
!"#
8/28
"0 Q
./
'.!#
'1/
'W'8
%4/
!"#
.'%
" ,'
/`R
" '1
8#/8
V)%<
/ '
Q./
<".
Q2%<
/`R"
+'.
/,.
%2%1
8#/,
/;
72
do
caso
com
os
conceitos
de
Com
unic
ação
O#)
/2%S
/<%"
2/& 4
%18"
1 2/
/Q&
/ s;
:1('$%G%#(H%=(#DC%I3*>(+5$%J*%2/3*!E3*%
$%*31/"'%>$'$%#(+63'"'%(%2/3%$>'3+53/C
\'q
2/ <
". 1
Q/1
!#U!
#%/1
!/&/
4#/1
" 8'
#."
th'1
-
8R"
,/ [
".Q2
%</`
R" O
#)/2
%S/<
%"2/
&u '
'@!&
%PQ'
,' P
Q' W
"#.
/ /
<".
Q2%<
/`R"
./&
/,.
%2%1
8#/,
/
!",'
1'#
."8
%4"
,' W#
/</1
1" !
/#/
Q./
'.!#
'1/;
X%,'
#/2`
/ '
<".
Q2%<
/`R"
/2,
/. aQ
28/1
= (Q
18%q
-
PQ'
1Q/
#'1!
"18/
;
Quais
são os cin
co com
ponente
s para
o pro
-
<'11
" ,'
<".
Q2%<
/`R"
= *
'&/8
' /1
PQ/
8#"
/`c'
1
#'/&
%S/,
/1
'.
Q./
<".
Q2%<
/`R"
'W
'8%4
/;
\]
'@'.
!&"1
,"
1'Q
<"8%,
%/2"
;
Um
gere
nte
abre
a p
ort
a d
a s
ala
e d
iz a
seus
WQ2<
%"2d
#%"1
PQ'
</,/
Q.
!#'
<%1/
1'
'.!'
27/#
0
!"%1
</1
" <"
28#d
#%" '
&'1
!#'<
%1/#
R" 8
#/+/
&7/#
2"
P+*!'/9E3*
As
ativid
ade
s
a
seguir
deverã
o
ser
realiz
adas
indiv
idualm
ente
e s
erv
em
com
o c
om
ple
mento
de
1'Q1
'18
Q,"1
; Y
/#/
#'1!
"2,]
F&/1
4"<]
,'4
'#d
&'#
" </
!38Q
&" H
I ,"
X%4
#"FZ
'@8"
+'.
<".
" /
/Q&/
s
/<%.
/ ,'
1<#%8
/;
Po
nto
de
Par
tid
a
[".
" 4"
<] !
f,'
4'#
2'11
' 8'
./0
/ /
,.%2
%18#
/`R"
,/
<".
Q2%<
/`R"
"#
)/2%
S/<%
"2/&
'1
8d
!#'1
'28'
'. P
Q/%1
PQ'#
1'
1'a/
. /
1 1%
8Q/`
c'10
!"%
1 8"
,"1
"1
!b+&
%<"1
PQ
' <%
#<Q2
,/.
/1
'.
!#'1
/1
<".
"
<&%'
28'1
0 WQ
2<%"
2d#%"
10 <
".Q2
%,/,
'10
W"#2
'<',
"#'1
'28#
' "Q
8#"1
1"W
#'.
%2^
Q]2<
%/1
,%#'
8/1
'. <
/,/
%2W"
#./`
R" 8
#/21
.%8%
,/;
B'2
," /
11%.
0 4"
<] 4
'#d
/ 1'
)Q%#
Q.
</1"
#'
/&
2"
PQ/&
/
<".
Q2%<
/`R"
possib
ilito
u
a
gara
ntia
da
imagem
positiv
a
da
x.
!#'1
/ ,'
-
4%/`
R"
Z-e
0 .
'1.
" /!
U1
Q./
8#/)
V,%/
; -
11%1
8/
/"
43,'
"5
h'#
'2<%
/.'2
8"
,'
[#%1
'1; [
/1"
Z-e
; \%1
!"23
4'& '
.5
788
!59
9::
:;g
"Q
8Q+
';<
".
9:/
8<7
=4>
8nH
1!P
NP
&D:
AW
'/8Q
#'>
#'&/
8',
; -
<'11
" '.
IH
\'S
; HI
CC;
-8'
28'F
se
a
cada
ação
de
com
unic
ação
tom
ada
pela
'.!#
'1/
/!U1
" ,
'1/1
8#'
,' K
C ,'
"Q8
Q+#"
,'
CMMG
' #
'1!"
2,/5
\%/
28'
,/1
<%#<
Q218
_2<%
/10 /
Z-
e 1
' !#
"2Q2
<%"Q
,'
4d#%/
1 .
/2'%
#/10
"W'
#'<'
2,"
T %.
!#'2
1/0 W
/.%&%
/#'1
,/1
438%.
/10
WQ2<
%"2d
#%"1
' <"
.Q2
%,/,
' '.
)'#
/&0
%2W"
#./`
c'1
8#/2
1!/#
'28'
1 /
#'1!
'%8"
,"
PQ'
7"Q4
'
'0
/!'1
/#
,/
8#/)
V,%/
0 .
/28'
4'
1Q/
#'!Q
8/`R
";
Y"#
PQ'
."8
%4"
4"<]
/<7
/ PQ
' %1
1" /
<"28
'<'Q
=
(Q18
%qPQ
' 1Q
/ #'
1!"1
8/
W/S'
2,"
Q./
#'&/
`R"
Agor
a é
a su
a ve
z
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
3
Ques
tão 0
2
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
4
Ques
tão 0
1
73
-11
%2/&
' /!
'2/1
Q.
/ /&
8'#2
/8%4
/; -
1 ,%
#'`c
'1 ,
/
<".
Q2%<
/`R"
!",
'. 1
'#5
/w \
' <%
./
!/#/
+/%
@"0 <
#QS/
,/1
'28#
' d#
'/1
' ,'
W"#.
/ &/
8'#/
&;
+w \
' W"
#./
8#/2
14'#
1/&0
,' W
"#.
/ ,%
#'8/
"Q
,'
W"#.
/ <%
#<Q&
/#;
<w \
' <%
./
!/#/
+/%
@"0
,' +
/%@"
!#/
<%.
/0 ,
' W"
#-
./
&/8'
#/&;
,w \
' <%
./
!/#/
+/%
@"0
,' +
/%@"
!#/
<%.
/ '
2/
,%/)
"2/&
;
'w \
' +/
%@"
!/#/
<%.
/0 ,
' <%
./
!/#/
+/%
@" '
2/
,%/)
"2/&
7%'
#d#P
Q%</
;
- <
".Q2
%</`
R" !
",'
'@%1
8%# 1
'. /
!#'
1'2`
/ ,'
Q. #
'<'!
8"#=
-11
%2/&
' /!
'2/1
Q.
/ ,/
1 /&
8'#2
/-
8%4/1
5
/w B
%.; Z
",/
' PQ
/&PQ
'# !
/&/4
#/ ,
%8/ !
",'
&'4/
# /
um
a c
om
unic
ação
+w N
R"; Y
/#/
PQ'
7/a/
<".
Q2%<
/`R"
,'4
' 1'
.!#
'
7/4'
# Q.
'.
%11"
# '
Q. #
'<'!
8"#;
<w B
%.; [
/,/
'.
!#'1
/ '1
<"&7
' /
.'&
7"#
W"#.
/ ,'
1' <
".Q2
%</
# <"
. 1
'Q1
!b+&
%<"1
.'1
."
PQ'
2R"
'@%1
8/ #
'<'!
8"#;
,w N
R";
- <
".Q2
%</`
R" '
@%18
' "+
#%)/8
"#%/
.'2
8'
PQ/2
," Q
. #
'<'!
8"#
#'1!
"2,'
'@/
8/.
'28'
/"
PQ'
" '.
%11"
# ,'
1'a/
#'<
'+'#
,'
4"&8/
;
'w N
'27Q
./
,/1
/&8'
#2/8
%4/1
V <
"##'
8/;
1d+/
,";
j.
,"1
WQ2
<%"2
d#%"
1 '2
8'2,
'Q P
Q' "
+#%-
)/8"
#%/.
'28'
,'4
'#%/
8#/+
/&7/
# 2"
1d+
/,"
' ad
'1-
!/&7
"Q !
/#/
"1 "
Q8#"
1 PQ
' 2R
" '1
8/4/
. 2
/ 1/
&/;
\'!
"%1
,/ <
"2WQ
1R"0
/ %2
W"#.
/`R"
<7'
)/ /
"1 "
Q-
4%,"
1 ,"
)'#
'28'
PQ'
'28
'2,'
1'#
2'<
'11d
#%" "
agendam
ento
de u
ma r
euniã
o d
e e
scla
recim
en
-
8"1;
N/
1%8Q
/`R"
/<%
./
V !"
1134
'& %,
'28%q
</#5
/w O
'.
%11"
#0 /
.'2
1/)'
.0
" #'
<'!8
"#0
" .
'%"0
"
#Q3,
" '
" W'
',+/
<{;
+w O
#'<
'!8"
# /2
f2%.
"0 /
.'2
1/)'
.0 "
'.
%11"
#0 "
.'%
"0 "
#Q3
," '
" W'
',+/
<{;
<w O
8#/2
1.%1
1"#0
" #'
<'!8
"#0 /
.'2
1/)'
.0 "
#Q3
,"
' "
W'',
+/<{
;
,w O
'.
%11"
#0 "
#'<'
!8"#
0 /
'18#
/8V)
%/0
" #Q
3,"
' "
W'',
+/<{
;
'w O
8#/
21.
%11"
#0 "
#'<'
!8"#
0 "
.'%
"0 /
'18
#/8V
)%/
" #Q
3,"
' "
W'',
+/<{
;
x@!
&%PQ'
/ ,
%W'#'
2`/
'28#
' /
<".
Q2%<
/`R"
4'#
+/&
' /
<".
Q2%<
/`R"
2R"
4'#
+/&;
Y"#
PQ'
/ <
Q&8Q
#/ "
#)/2
%S/<
%"2/
& '9"
Q /
<Q&8Q
#/ ,
'
Q. !
/31
!",'
. /
W'8/
# /
<".
Q2%<
/`R"
,'
Q./
'.-
!#'1
/=
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
7
Ques
tão 0
5
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
6
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
8
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
74
x@%
18'.
PQ/
8#"
WQ2,
/.'2
8"1
,/ <
".Q2
%</`
R" 2
/
4%1R
" ,'
Y'8
'# \
#Q<{
'#;
mQ/
%1 1
R" '
&'1=
i"<
]
<"2<
"#,/
<".
'11
'1 P
Q/8#
" WQ
2,/.
'28"
1= (
Q18%q
-
PQ'
1Q/
#'1!
"18/
;
x@!
&%PQ'
PQ/
%1 1
R" "
1 </
2/%1
,'
<".
Q2%<
/`R"
'.
!#'1
/#%/
& '@
%18'
28'1
' ,
] Q.
'@'
.!&
" !/
#/
</,/
Q.
,'&
'1;
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
Ques
tão 0
9
Ques
tão 1
0
1)%023&),#)&,-)#)4.)"5+,")#$/,
3&)#$6+7,8908/"-+,"+,:8+"),/+,9/-+;
75
mQ'
# 1/
+'#
./%
1 1"
+#'
" /1
1Q28
"= x
28R"
5
X'%/
" /
#8%)
"5 O
Pro
cess
o d
e C
om
un
icaç
ão p
or
("/P
Q%.
\"2
/8"
0 ,%1
!"23
4'& '
.5 6
788!
599:
::
;
/,.
%2%1
8#/,
"#'1
;<".
;+#9
%2W"
#.'F
1'9/
#8%)
"19"
F!#"
<'11
"F,'
F<".
Q2%<
/</"
9HCI
sD9L
; -<'
11"
'. I
H N
"4;
HICC
; O
/#8
%)"
<".
!&'.
'28/
"1
'18Q
,"1
1"+#
' "
!#"<
'11"
,'
<".
Q2%<
/`R"
' .
"18#
/ "
PQ/2
8" '
11'
!#"<
'11"
,'4
' 1'
# +'
. '
18#Q
8Q#/
,"0 <
"."
W"% 4
%18"
2'1
1' 8'
./;
Leia
o a
rtig
o .(H/+"#$98(%3H>'3*$'"$,%=3'*/*%#(H/+"#$98(%('1$+"@$#"(+$,F%+(=(*%53*$)(*%
teó
rico
s !"
# O
2V1%
."
,' O
&%4'%
#/ [
/#,"
1"; \
%1!"
234'
& '.
5 678
8!599
::
:;1
<%'&
";+#
9!,W
9#/!
94DI
2G9C
I;
!,WL
; -<'
11"
'.5 I
H \
'S; H
ICC;
N'1
8' /
#8%)
" 1'
#d !
"113
4'& "
+1'#
4/#
Q. ,
'+/8
' 1"
+#'
/1 ,
%W'#'
2`/1
'28#
' <"
.Q2
%</`
R" "
#)/2
%S/<
%"2/
& ' <
".Q2
%</`
R" '
.!#
'1/#
%/& +
'. <
"."
/1 !
#%2<%
!/%1
#'&
'4_2
<%/1
!/#/
/ 2
"4/
/,.
%2%1
8#/`
R";
X'%/
" /
#8%)
"5 Q*!'$!G1"$0%#(H/+"#$98(%3%'3,$9E3*%>4R,"#$*
!"#
*Q,
./#
|/&
,%11
'#/;
\%1
!"23
4'& '
.5
678
8!599
)/&/
@g;%2
8'#<
".;"
#);+
#5sC
sI9,
1!/<
'9+%
818#
'/.
9CMI
D9DE
KM9C
9NY
E|-
X\kB
Bx
*-
;!,W
L; -
<'11
"
'. I
H \
'S; H
ICC;
O /
#8%)
" #'
8#/8
/ /
%.!"
#8_2
<%/
2R"
1U ,
/ /,
.%2
%18#
/`R"
'q<
/S <
"."
8/.
+V.
,/
<".
Q2%<
/`R"
<".
"1
!b+&
%<"1
,'
W"#.
/ '1
8#/8
V)%<
/;
X'%/
" &%
4#"5
A f
orç
a d
a co
mu
nic
ação
,'
$#/
2{ e
; ["#
#/,"
; BR"
Y/Q
&"5 e
/{#"
2 |
""{1
0 CMM
D; O
&%4#
"
/!#'
1'28
/ <"
."
/ <"
.Q2
%</`
R" "
#)/2
%S/<
%"2/
& 8'.
%.!/
<8"
2/1
'18#
/8V)
%/1
/,.
%2%1
8#/8
%4/1
,'
Q./
em
pre
sa
Leia
o B
est S
elle
r:%;/5(%2/3%*3/*%1/'/*%+8(%,S3%#(+!$'$H%*(R'3%.(H/+"#$98(%3H>'3*$'"$,%d
e
*")
'# [
/7'2
0 CMM
I; O
&%4#
" /!
#'1'
28/
Q. /
!/27
/,"
)'#/
& 1"+
#' /
1 '1
8#/8
V)%/
1 ,'
<".
Q2%<
/`R"
'.
Q./
"#)/
2%S/
`R";
X'%/
" X
%4#"
5 In
tro
du
ção
à C
om
un
icaç
ão E
mp
resa
rial
!"#
(Q/
#'S
|/7
%/; *
%" ,
' (/
2'%#"
0 x,%
8"#/
e/Q
/,0 C
MME;
i"<
] <"
27'<
'#d
"1 !
#%2<3
!%"1
+d1
%<"1
,/
<".
Q2%<
/`R"
"#)
/2%S
/<%"
2/&;
Leia
o liv
ro .(H/+"#$98(%+$*%('1$+"@$9E3*%5$%3'$%5(%#(+S3#"H3+!(
0 ,'
-2)
'&"2
%; B
R" Y
/Q&"
5
-8&/
10 H
ICI;
O &%
4#"
W/S
Q./
#'&/
`R"
'28#
' /
<".
Q2%<
/`R"
8#/,
%<%"
2/& '
/ <
".Q2
%</`
R" 2
/ '#
/ ,/
%2W"
#./`
R";
Leia
o liv
ro C
om
un
icaç
ão o
rgan
izac
ion
al;
his
tóri
co, f
un
dam
ento
s e
pro
cess
os0
,'
e/#
)/#%,
/ ~
;
�~Q2
1<7;
BR"
Y/Q
&"5 B
/#/%
4/ F
HII
M; j
. 8#
/+/&
7" P
Q' /
!#'1
'28/
Q.
7%1
8U#%<
" 1"
+#'
8","
" !
#"<'
11"
,' <
".Q2
%</`
R" "
#)/2
%S/<
%"2/
&;
LINKS
IMPO
RTAN
TES
76
VÍDE
OS IM
PORT
ANTE
S
-11
%18/
/"
43,'
"5%.(H/+"#$98(%3)#$@%+$%3H
>'3*$%T%:%S"*!U'"$%5(%.(H3!$%V$,,3WA
\%1
!"23
4'&5
<788!
599:
::
;
g"Q8
Q+';
<".
9:/8
<7=4
>kh
'!(D
o?�
X{L
;i"<
] 4'
#d <
"."
Q. <
".Q2
%</,
" .
/& %
28'#
!#'8
/,"
!",'
8#/
S'#
<"21
'P�]
2<%/
1 1V
#%/1
!/#/
Q.
/ '.
!#'1
/;
N'1
1/ b
&8%.
/ /Q
&/ W"
% !"1
134'
& <".
!#''
2,'#
" '
18Q,
" ,"
[".
!"#8
/.'2
8" O
#)/2
%S/<
%"2/
& ,'
W"#.
/ )'
#/&0
!"#
.'%
" ,/
<".
Q2%<
/`R"
2/1
'.
!#'1
/1 P
Q' #
'!#'
1'28
/ "
'&"
'28#
' /1
%21
8%8Q%
`c'1
' "
Q !b
+&%<
"1 P
Q'
/ <'
#</.
; i
"<]
!f,'
'28
'2,'
# 1"
+#'
/ '1
8#Q8
Q#/
,/ "
#)/2
%S/`
R"0
1'Q1
!#"
<'11
"10
/1 2
"4/1
W"#
./1
,'
/,.
%2%1
8#/`
R"0 /
%.!"
#8_2
<%/
,' 1
' <"
27'<
'# "
%2,%
43,Q
" ,'
./2
'%#/
,'8
/&7/
,/ v
1'a/
'&'
&3,'
# "Q
2R"
w '
/%2,
/ /
#'&/
`R"
'@%1
8'28
' '2
8#'
%2,%
43,Q
" '
'.!#
'1/;
Y"#
q.
0 !/#
/ PQ
' 8"
,/ '
11/
#'&/
`R"
1'a/
'18
#'%8/
'
!/#/
PQ'
8",
"1 "
1 !#
"<'1
1"1
1'a/
. +
'. ,
'1'2
4"&4
%,"1
/ '
1<"&
7/ ,
" .
'%"
' ,/
W"#
./
,' 8
#/21
.%1
1R"
,/ %2
W"#.
/`R"
V WQ
2,/.
'28/
& !/#
/ /
'W'8
%4%,
/,'
,' Q
./
"#)/
2%S/
`R";
FINAL
IZAND
O
Inca
pac
idad
e d
e en
ten
dim
ento
mú
tuo
5 ,%
q<Q&
,/,'
,'
'@'#
<'#
/ 8#
"</0
"Q
1'a/
0 PQ
/2,"
Q.
)#Q
!" ,
'
!'11
"/1
8'.
,%q
<Q&,
/,'
,' '
18/+
'&'<
'# Q
./
<".
Q2%<
/`R"
'q<
/S '
28#'
1'Q
1 .
'.+#
"1;
O1
%28'
)#/2
8'1
2R"
'28'
2,'.
Q.
/"
"Q8#
";
Fee
db
ack
5 #'
1!"1
8/0
#'8"
#2"
' '1
<&/#
'<%.
'28"
; N
" <"
28'@
8" ,
/ /Q
&/0
" W'
',+/
<{ /
<"28
'<'
PQ/2
,"
'@%1
8'0 !
"# '
@'.
!&"0
Q.
/ %2
W"#.
/`R"
8#/2
1.%8%
,/ ,
" '.
%11"
# /"
#'<
'!8"
# '
'18'
b&8%
."
2R"
<".
!#''
2,'
'@/8
/.'2
8' "
PQ'
W"% '
@!"1
8"; �
2'<
'11d
#%"0 !
"#8/
28"0
Q.
2"4
" <"
28/8
" !/
#/ '
1<&/
#'<%
.'2
8"1;
OQ
1'a/
0
/ #'
8#"/
&%.'2
8/`R
" v/
!/&
/4#/
'.
!"#
8Q)Q
]1 !
#/ "
8'#.
" W'
',+/
<{w;
Em
isso
r: 2
" !#
"<'1
1" ,
' <"
.Q2
%</`
R"0
/PQ'
&' P
Q' '
.%8'
/ .
'21/
)'.
0 "Q
1'a
/0 /
!'1
1"/
"Q "
)#Q
!"
PQ'
<#%"
Q /
%2W"
#./`
R" '
'24
%"Q
!/#/
/PQ
'&'
PQ'
4/% #
'<'+
'#;
GLOS
SÁRIO
za
b d
l
m
khgf
pc
ji
or
il
n
st u
v
xw
xy
iq
e
77
Rec
epto
r: 2
" !#
"<'1
1" ,
' [
".Q2
%</`
R" V
/PQ
'&'
PQ'
4/%
#'<
'+'#
/ %
2W"#
./`
R"
!#"4
'2%'
28'
," '
.%1
1"#;
Mei
o5,
%1!"
1%8%4
" !'
&" P
Q/&
1R"
8#/2
1.%8%
,/1
/1 %
2W"#
./`
c'1;
Y",
'. 1
'# <
/#8/
10 '
F./%
&10
8'&'
W"2'
./
10
<"24
'#1/
10 '
28#'
"Q8
#"1;
Flu
xo d
e in
form
ação
5 8#/
8/F1
' ,"
/2,
/.'2
8" ,
/ %2
W"#.
/`R"
0 "Q
1'a/
0 1R
"1 !
#"<'
11"1
,'
%2,/
' 4
%2,/
,' %2
W"#.
/`R"
'28
#' '
.%1
1"#
' #'
<'!8
"#;
.$'(%$,/+(0%$1('$%2/3%(%#(+!345(%53**$%$/,$%6("%#(+#,/75(0%+8(%*3%3*2/39$%53%$#3**$'%*/$%
:;&<%3%=3'")#$'%$%3!$>$%2/3%53=3'?%*3'%'3$,"@$5$A%B(+*%3*!/5(*C
-*
e�
NkO
0 *')
"} B
Oj
ZO
0 B"&
/2)'
;
Ap
erce
pçã
o d
a ju
stiç
a co
mo
an
tece
den
te d
o c
om
pro
met
imen
to o
rgan
izac
ion
al:
um
est
ud
o
luso
-bra
sile
iro
. *-
[0 4
; s0 2
; C0 (
/2;9e
/#; H
IID5
CEC
FCJJ
; \%1
!"23
4'& '
.5
788!
599:
::
;1<%
'&";
+#9!
,W9#
/<9
4s2C
94s2
C/Is
;!,W
; -
<'11
" '.
5 CD
N"4
; HIC
C;
-Xe
xk\
-0 $
%&%!'
("#
)' *
%+'%
#" ,
'; !"#$%3%53*3H
>3+S(%*(#"$,%5$*%('1$+"@$9E3*F%/H%H(53,(%
teó
rico
de
anál
ise
do
s fa
tore
s cu
ltu
rais
e c
on
text
uai
s; \
%1!"
234'
& '.
5 678
8!599
::
:;1
<%'&
";+#
91<%
'&";
!7!=
1<#%!
8>1<
%?/#
88'@8
A!%
,>B
CDCE
FGEE
EHII
JIII
KIII
IGA
&2)>
!8A
2#.
>%1
"A8&2
)>!8
L; -
<'11
" '.
5 CM
N"4
; HIC
C;
-N
hx
XON
k0 .(H/+"#$98(%+$*%('1$+"@$9E3*%5$%3'$%5(%#(+S3#"H3+!(
; BR"
Y/Q
&"5 -
8&/10
HIC
I;
|-
�k-
0 (Q/
#'S;
Intr
od
uçã
o à
Co
mu
nic
ação
Em
pre
sari
al; *
%" ,
' (/
2'%#"
0 x,%
8"#/
e/Q
/,0 C
MME;
|-
X\kB
Bx
*-
0 *Q,
./#
; Q*!'$!G1"$0%#(H/+"#$98(%3%'3,$9E3*%>4R,"#$*
; kN
Zx
*[
Oe
z B
"<%'
,/,'
|#/
1%&'
%#/ ,
' x
18Q,
"1 k2
8'#,
%1<%
!&%2
/#'1
,/
[".
Q2%<
/`R"
; HII
C; [
/.!"
h#/
2,';
\%1
!"23
4'& '
.5
788!
599
)/&/
@g;%2
8'#<
".;"
#);+
#5sC
sI9,
1!/<
'9+%
818#
'/.
9CMI
D9DE
KM9C
9NY
E|-
X\kB
Bx
*-
;!,W
; -<'
11"
'. I
H \
'S;
HICC
;
|x
*h
-e
kNk0
['<
3&%/
nA%X
(!"=$98(%+$*%('1$+"@$9E3*
; E�
',%`
R"; B
R" Y
/Q&"
5 -8&/
10 H
IIs;
Refe
rênc
ias
78
|kB
YO
0 Y/8
#3<%
/; .(+N"!(*%+$%32/">30%#(H(%'3*(,=DT,(*A
\%1
!"23
4'& '
. 7
88!599
::
:;#
7;<"
.;+
#9Y
"#8/
&9
h#Q
!"?x
PQ%!
'9\
%</1
9JDC
D9<"
2^%8"
1F2/
F'PQ
%!'F
<".
"F#'
1"&4
'F&"
1;78
.&;
-<'
11"
'. C
J N
"4; H
ICC;
|Xj
ZZ
xn
O*
Z�
0 |%&&
; .(H(%6('H$'%32/">3*%R3H
%*/#35"5$*
; BR"
Y/Q
&"5 B
/#/%
4/0 H
IIJ;
|O
[~
0 -2/
e; |
;} $
j*
Z-\
O0 O
,/%#}
Zx
krx
k*-
0 e/#
%/ ,
' X;
Z; P
sico
log
ias:
um
a intr
odução a
o
'18Q
," ,
/ Y
1%<"
&")%
/; C
D; '
,; B
R" Y
/Q&"
5 B/#
/%4/
0 HII
M;
|O
[~
0 -2/
e'#
<]1
|/7
%/0 $
j*
Z-\
O0 O
,/%#
' Z
*-
BB
k0 e
/#%/
,'
X"Q#
,'1;
Psi
colo
gia
s: u
ma
intr
od
uçã
o a
o e
stu
do
da
Psi
colo
gia
; CD�
',%
`R"0
BR"
Y/Q
&"5 B
/#/%
4/ H
IIM;
[-
�x
N0 *
")'#
; ;/5(%2/3%*3/*%1/'/*%+8(%,S3%#(+!$'$H%*(R'3%.(H/+"#$98(%3H>'3*$'"$,
0CMM
I;
[-
eY
OB
0 Z/%
/2'
X/1
[/1
/1;
Po
lític
as p
ara
sta
keh
old
ers
: u
m o
bje
tivo
ou
um
a es
trat
égia
org
aniz
acio
nal
? \
%1!"
234'
& '.
5 678
8!599
::
:;1
<%'&
";+#
91<%
'&";
!7!=
1<#%!
8>1<
%?/#
88'@8
A!%
,>B
CDCE
F
GEEE
HIIG
IIID
IIII
GA&2
)>!8
A2#
.>
%1"A
8&2)>
!8L
; -<'
11"
'. C
M N
"4; H
ICC;
[-
*-
i-
NZ
xB
0 h; *
;} [
-*
-i
-N
Zx
B0 [
; |;}
~XO
x[
~N
x*
0 e; [
; Co
mu
nic
ação
e c
om
po
rtam
ento
org
aniz
acio
nal
. Y"#
8" -
&')#
'5 k[
\x
Y0 H
IIM;
YXZ
CCC
;
[-
*\
OB
O0 O
2V1%
."
,' O
&%4'%
#/;
Co
mu
nic
ação
em
pre
sari
al v
ersu
s co
mu
nic
ação
org
aniz
acio
nal
:
+(=(*%53*$)(*%!3U'"#(*;
\%1
!"23
4'& '
.5 6
788!
599:
::
;1<%
'&";
+#9!
,W9#
/!94
DI2G
9CI;
!,WL
; -<'
11"
'.5 I
H
\'S
; HIC
C;
Co
mp
ort
amen
to O
rgan
izac
ion
al; \
%1!"
234'
& '.
5 788!
599:
::
;/,.
%2%1
8#/,
"#'1
;<".
;+#9
%2W"
#.'F
1'9
/#8%)
"19<
".!"
#8/.
'28"
F"#)
/2%S
/<%"
2/&F!
#%2<%
!%"1
9CKM
CC9 ;
-<'
11"
'.5 C
G N
"4; H
ICC;
[O
**
-\
O0 $
#/2{
e; A
fo
rça
da
com
un
icaç
ão; B
R" Y
/Q&"
5 e/{
#"2
|""
{10 C
MMD;
\O
N-
ZO
0 ("/
PQ%.
; O P
roce
sso
de
Co
mu
nic
ação
; \%1
!"23
4'& '
.5 6
788!
599:
::
;/,.
%2%1
8#/,
"#'1
;<".
;
+#9%2
W"#.
'F1'
9/#8
%)"1
9"F!
#"<'
11"F
,'F<
".Q2
%</<
/"9H
CIsD
9L; -
<'11
" '.
IH
N"4
; HIC
C;
Du
elo
de
Tit
ãs ,
/ n
/&8 \
%12'
g �
".'
i3,
'"0 ,
%1!"
234'
& '.
5 788!
599:
::
;g"Q
8Q+'
;<".
9
:/8
<7=4
>[
~)!
g'j
K<{<
; -<'
11"
'.5 C
J N
"4; H
ICC;
JM
Q)#"D+#"$0%3)#?#"$%3%363!"="5$53;
Y"#
8/& ,
" e
/#{'
8%2);
\%1
!"23
4'& '
.5 6
788!
599:
::
;!"#
8/&,
"./#
{'8%2
);
<".
;+#9
-#8
%)"1
9xq<
%'2<
%/?x
q</<
%/?'
?xW'
8%4%,
/,';
78.
L; -
<'11
" '.
Hs
N"4
; HIC
C;
Est
ilos
de
lider
ança
; \%1
!"23
4'& 2
" &%2
{ /+
/%@"
5 678
8!599
::
:;g
"Q8Q
+';<
".9
:/8
<7=4
>\
1E�
\JD
QS&m
AW'
/8Q#
'> #
'&/8
',L
; -<'
11"
'. C
s N
"4; H
ICC;
!"#$%&'()**"(+$,
; \%1
!"23
4'& '
.5 7
88!599
::
:;g
"Q8Q
+';<
".9:
/8<7
=4>
&l2m
(Xn
?Po
mA
W'/8
Q#'>
#'&/
8',;
-<'
11"
'. C
M N
"4; H
ICC;
$-\
ke-
N0 (
/.'1
' $
*-
hx
*0 *
"+'#
8; Te
ori
as d
a P
erso
nal
idad
e; B
R" Y
/Q&"
5 �/#
+#/0
HII
I;
$x
*N
-N
\x
B0 ~
/#%2
/ *
%+'%
#" '
l-
Nx
XXk0
("1V
[/#
&"1;
O p
roce
sso
de
con
stru
ção
e r
eco
nst
ruçã
o
5$*%"53+!"5$53*%5(*%"+5"=75/(*%+$*%('1$+"@$9E3*
; \%1
!"23
4'& '
.5 6
788!
599:
::
;1<%
'&";
+#91
<%'&
";
!7!=
1<#%!
8>1<
%?/#
88'@8
A!%
,>B
CDCE
FGEE
EHII
GIII
CIII
IDA
&2)>
!8A
2#.
>%1
"A8&2
)>!8
L; -
<'11
" '.
CD
N"4
; HIC
C;
$Xx
j*
o0 e
/#%/
Z'#
'S/
X'.
'; A
s p
esso
as n
a o
rgan
izaç
ão; \
%1!"
234'
& '.
5 678
8!599
+""{
1;)"
")&'
;
<".
;+#9
+""{
1=7&
>!8
F|*
A&#>
A%,
>m
s1FE
hh
aXss
[A
"%>
W2,A
!)>
Y-
HEMA
,P>
<".
!"#8
/.'2
8"�
"#)/
2%S/
<
%"2/
&A"8
1>.
k!n
l(8
MPaA
1%)>
axsx
s{2$
%�W@
rkj
G{Q-
!~o
j[
ei
I�4>
"2'!
/)'A
P><"
.!"
#8/.
'28"
�HI
"#)/
2%S/
<%"2
/&A
W>W/
&1'L
; -<'
11"
'. C
s N
"4; H
ICC;
YU'/H%*(R'3%(%2/3%G%/H$%('1$+"@$98(
; \%1
!"23
4'& '
.5
678
8!599
::
:;/
,.%2
%18#
/,"#
'1;<
".;+
#9
<".
Q2%,
/,'1
9./<
#"/2
/&%1
'F,/
1F"#
)/2%
S/<"
'19K
CC9W"
#Q.
9"FP
Q'F'
FQ.
/F"#
)/2%
S/</
"FPQ
/%1F
"1F1
'Q1F
%.!/
<8"1
9HEH
D9L
; -<'
11"
'. C
G N
"4; H
ICC;
[X�
j\
kO0 (
"1V
Z'##
/; Z3*!8(%5(%.(+S3#"H3+!(0%(%1'$+53%53*$)(%3H>'3*$'"$,A \
%1!"
234'
&
'.56
788!
599+%
+&%"
8'</
;8'##
/W"#
Q.;<
".;+
#9Y
/)%2
/19O
h#/
2,'\
'1/q
"x.
!#'1
/#%/
&�;/1
!@L
; -<'
11"
'. C
G
N"4
; HIC
C;
-|
*x
j0 i
/&8'
# ; G
lob
aliz
ação
e s
eus
Efe
ito
s. \
%1!"
234'
& '.
5 678
8!599
::
:;/
,.%2
%18#
/,"#
'1;<
".;+
#9
%2W"
#.'F
1'9/
#8%)
"19/
F)&"
+/&%S
/</"
F'F1
'Q1F
'W'%
8"19
HJCG
K9L
; -<'
11"
'. C
G N
"4; H
ICC;
80
PH>('![+#"$%5(%,753'%+$%6('H$98(%53%32/">3*
; \%1
!"23
4'& '
.5 6
788!
599:
::
;/,.
%2%1
8#/,
"#'1
;<".
;+#9
%2W"
#.'F
1'9!
#",Q
</"F
/</,
'.%<
/9%.
!"#8
/2<%
/F,"
F&%,'
#F2/
FW"#
./<
/"F,
'F'P
Q%!'
19KC
Ms9L
; -<'
11"
Cs N
"4;
HICC
;
P+!3'+$!"(+$,%<!'3**%X$+$13H
3+!%:**(#"$!"(+%L%B'$*",;
kBe
- z
|*
; \%1
!"23
4'& '
.5 6
788!
599:
::
;
%1.
/+#/
1%&;<
".;+
#9L
; -<'
11"
'. C
s N
"4; H
ICC;
kBB
O H
GIII
5 A N
orm
a d
a R
esp
on
sab
ilid
ade
So
cial
!"#$
%&'(
)*+,!
-./
/%,00
11
1 2
&3/3
4* 5
&60
17/
5.8)
9:;
<=>
;?@
ABCD
!E5*
$$&!
*6!A
F!G
&) !A
HII
JK"
EG
L !M
73+&
!N*O
P#&
!! !"#$%&'"%&!& !#$%&()$*&+&,-%&#!.!/0"&1"2&3"45!$)"2&1!&
Rea
dm
inis
traç
ão.!"
#$%&
'()*
+!*6
!-./
/%,00
11
1 3
6/&
Q3*?
*6&/
#)75
7& 5
&607
?6#'
#$/O
757&
0/*&O
#7R4
&7R*
R
/*&O
#7R3
/#+R3
67R
O*S*
@7&R
?&$R
5&'5
*#/&
$R?7
RO*7
?6#'
#$/O
757&
0D !E
5*$$
&!*6
!AF!
G&)
!AHI
I
TU
GN
VW
X!Y7O
P7O#?
7!T
!V&6
3'#5
7Z[&
!&OP
7'#\
75#&
'7+]!
.#$/
^O#5
&X!_3
'?76
*'/&
$!*!
%O&5
*$$&
$X!?
* !N
[&!
M73
+&,!N
7O7#
)7X!A
HH`
Lid
eran
ça !"
#$%&
'()*
+!*6
,!-./
/%,00
11
1 2
&3/3
4* 5
&601
7/5.
8)9
Aa4+
HU%O
Mb;
D !E
5*$$
&!*6
!IF!
G&)
!
AHII
BUc
VT
c !3
#$%41"&!67$8!29&7-&:7$%&5"-8*!)"&8%#%&;"#-
%#&!67$8!2
!d#&
!?*!
J7'*
#O&,!d
*5&O
?X!A
HIH
O M
ágic
o 7
!"#$
%&'(
)*+!*
6,!-
.//%
,001
11
7?6
#'#$
/O7?
&O*$
5&6
4O0
#'_&
O6*R
$*07
O/#P
&$0&
R67P
#5&R
$*/*
0=`e
HC0D
!E5*
$$&!
*6!I
e!G
&) !A
HII
Org
aniz
ação
, Sis
tem
as e
Mét
od
os!
!"#$
%&'(
)*+!*
6,!!
-./
/%,00
11
1 2
&3/3
4* 5
&60
17/
5.8)
9%V
fO_U
?)A'
HD !E
5*$$
&!*6
,!Ie!
G&)
!AHI
I
Mc
dN
KG
EX!Y
7O#&
!Éti
cas
nas
em
pre
sas
!"#$
%&'(
)*+!*
6!.
//%,00
11
1 2
&3/3
4* 5
&60
17/
5.8)
9'N
a#+<
4U)"
L !E
5*$$
&!*6
!I`!
G&)
Rea
dm
inis
traç
ão !"
#$%'
()*+
!*6
,!.//%
,00'7
#O76
&?*+
+# 1
&O?%
O*$$
5&6
0/7P0
O*7?
6#'
#$/O
757&
0 !E
5*$$
&!*6
!
AF!G
&) !A
HII
dc
VLG
cBB
EX!d
&4*O
/& !
Mo
tiva
ção
!"#$
%&'(
)*+!*
6,!-
.//%
,001
11
7?6
#'#$
/O7?
&O*$
5&6
4O0
#'_&
O6*R
$*0
7O/#P
&$0&
RQ3*
R*R6
&/#)
757&
0IIg
eH0D
!E5*
$$&!
*6!I
C!G
&) !A
HII
!!
81
Red
es d
e C
ola
bo
raçã
o e
ntr
e as
Em
pre
sasX
!?#$
%&'(
)*+!*
6!.
//%,00
11
1 2
&3/3
4* 5
&601
7/5.
8)9
75T
i`T
>$N
=Yj
_*7/
3O*9
O*$3
+/$b6
7#'j
%+72
'*@/
9Ij
+#$/9
MBA
""
cV
fCIf
kE
HfAc
g!E
5*$$
&!*6
!Ie!
G&)
!AHI
I !!!
dc
aK
X!E !C
limas
éti
cos
e co
mp
ort
amen
to d
e ci
dad
ania
org
aniz
acio
nal
. !"#$%&'()"(*)+$,$%&-'./0(
de E
mpre
sasX!)
!CAX
!' I
X!i7'
067O
!AHH
A !
dK
ll
LGN
X!N/*
%.*'
!M73
+ !C
om
po
rtam
ento
Org
aniz
acio
nal
!N[&
!M73
+&,!M
O*'/
#5*!
W7+
+X!AH
H=
Nc
da
LKX!B
3($
!=&!28>#$)"&1!&!67$8!
!"#$
%&'(
)*+!*
6!.
//%,00
11
1 O
. 5&
6 4
O0M
&O/7
+0aO3
%&bc
Q3#%
*0
EO/
#P&0
fgeF
0&R*
$%#O#
/&R?
*R*Q
3#%*
./6
+ !E
5*$$
&!*6
!If!
G&)
!AHI
I
mK
YE
cBX
!Y7O
#7!L
]!EBV
Ed
EX!E
?O#7
'7!d
]!"
L!VW
LEd
EX!L
)&'*
!a !D
as r
edes
so
ciai
s à
ino
vaçã
o. C
i.
Inf X
!!lO7
$(+#7
X!!)
!gCX
!!' !A
X!7P&
!!AH
H= !"
#$%&
'()*
+!*6
,!-./
/%,00
11
1 $
5#*+
& 4O
0$5#
*+&
%.%8
$5O#%
/9$5
#b
7O//*
@/j
%#?9
NHI
HHRI
`e=A
HH=H
HHAH
HHIH
j+'
P9%/
j'O
69
#$&D
!E5*
$$&!
*6,!!
Ie!7
P& !A
HIH
!
<K
BmK
BLG
L !d
#57O
?& !A
imp
ort
ânci
a d
a lid
eran
ça e
m s
ust
enta
bili
dad
e !"
#$%&
'()*
+!*6
,!-./
/%,00
11
1
O*$%
&'$7
4#+#?
7?*$
&5#7
+ 5&6
07O/
#5+*
07O/
#5+*
b)#*
1 %
.%8#
?9IA
``D
!E5*
$$&!
*6!A
F!G
&) !A
HII
!
>E
G;X
!M*?
O& !P
rese
nça
da
Ges
tão
de
Co
mp
ort
amen
tos
nas
Em
pre
sas
!"#$
%&'(
)*+!*
6,!.
//%,00
11
1
O. 5
&6 4
O0M
&O/7
+0"*$
*')&
+)#6
*'/&
0c'/
O*)#
$/70
=IAH
0%O*
$*'5
7R?7
RP*$
/7&R
?*R5
&6%&
O/76
*'/&
$R'7
$R
*6%O
*$7$
./6
+ !E
5*$$
&!*6
,!Ie!
G&)
!AHI
I
Po
nto
de
Par
tid
a
RE
SP
OS
TA: "
#7'/
*!?&
!5*'
nO#&
!*@%
&$/&
!*!5
&6&!
P*O*
'/*!
?*!3
67!
nO*7
X!o!?
*!*@
/O*6
7!#6
%&O/
p'5#
7!5&
'.*5
*O!
7!53
+/3O7
!?7!
7?Q3
#O#?7
X!4*
6!5
&6&!
O*+7
5#&'
nR+7
!5&6
!7!5
3+/3
O7!?
7!$3
7!#'
$/#/3
#Z[&
!V
&'.*
5*O!
&!%*
Oq+!
?*!
57?7
!5&+
74&O
7?&O
!*X!
?*!7
5&O?
&!5&
6!7
!#'/*
O?#$
5#%+
#'7O
#?7?
*!?7
!nO*
7!?*
!V&6
%&O/
76*'
/&!K
OP7'
#\75
#&'
7+X!
%&O!
6*#
&!?*
!36
7!)#
$[&!
$#$/
r6#5
7X!*
$/3?
7O!&
!5&6
%&O/
76*'
/&!?
&$!#
'?#)
(?3&
$X!P
7O7'
/#'?&
!36
!/O7
47+.
&!
5&'/
#'P*
'5#7
+
GABA
RITO
Tema
1
82
Qu
estã
o 1
RE
SP
OS
TA:K
OP7'
#\7Z
[&!*
!N#$
/*6
7!$[
&!76
4&$!
57O7
5/*O
#\7?
&$!%
*+7!
*$/O
3/3O
7!?7
!36
7!*6
%O*$
7X!&
3!
$*i7
X!/3?
&!&!
Q3*!
7!5&
6%s
*]!%
&O!*
@*6
%+&X
!&$!
%O&5
*$$&
$X!#'
?#)(
?3&$
X!.#*
O7OQ
3#\7
Z[&X
!*'/
O*!&
3/O7
$!5&
#$7$
X!
Q3*!
%&$$
#4#+#
/76
!/&?7
!*'/
O7?7
X!/O7
'$_&
O67Z
[&!*
!$7(
?7!?
7!#'
$/#/3
#Z[&
!!!
Qu
estã
o 2
RE
SP
OS
TA:t
$!)*
\*$X
!36
!u'#
5&!#'
?#)(
?3&]
!&3/
O7$!
)*\*
$X!3
6!P
O3%&
!4*6
!67#
&O!Q
3*!5
&6%7
O/#+.
*!#'
/*O*
$$*$
!
5&6
3'$
Qu
estã
o 3
RE
SP
OS
TA:
K!_
7/&O
!q'7
'5*#
O&!v
+35O
&X!%
O&?3
/#)#?
7?*X
!Q37
+#?7?
*$!
*/5
w!*!
&!_7
/&O!
.36
7'&!
v#'/*
'Zs*
$X!
7'$*
#&$X
!43$
57$!
*!&4
i*/#)
&$!#'
?#)#
?37#
$!?*
!57?
7!5&
+74&
O7?&
Ow
Qu
estã
o 4
RE
SP
OS
TA:E
!m*&
O#7!a
*O7+
!?&!
N#$
/*6
7!7%
O*$*
'/7!
7!#?
*#7!
?&!x
/&?&
yX!Q
3*!o
!_&O6
7?&!
%&O!
%7O/
*$X!5
&6&X
!%&O
!
*@*6
%+&X
!36
7!O*
5*#/7
!U6
!4&+
&!$^
!o!3
6!4
&+&!
Q37'
?&!$
*!i3
'/7!
_7O#'
.7X!&
)&X!+
*#/*
X!*'/
O*!&
3/O&
$!#'
PO*?
#*'/
*$
!
E!K
OP7'
#\7Z
[&X!%
&O!$
37!)
*\X!?
*%*'
?*!?
*!O*
53O$
&$!.
367'
&$X!q
'7'5
*#O&
$X!%
O&5*
$$&$
X!#'$
36&$
!E!O
*+7Z
[&!
o!*)
#?*
'/*X
!%&#
$!'&
!57$
&!?&
!*@*
6%+
&!5#
/7?&
X!7$
$#6
!5&6
&!36
7!K
OP7'
#\7Z
[&X!
&!%O
&5*$
$&!?
*!36
!4&+
&!
?*%*
'?*!
*@5+
3$#)
76*'
/*!?
7$!%
7O/*
$!Q3
*!&!
5&6
%s*6
Qu
estã
o 5
RE
SP
OS
TA:
E4&
O?7P
*6!5
&'/#'
P*'5
#7+!$
[&!7
$!7Z
s*$!
P*O*
'5#7
#$!*
6!_&
O67!
?*!/&
67?
7!?*
!?*5
#$[&
!%7O
7!7!
O*$&
+3Z[
&!?&
$!%O
&4+*
67$
!&OP
7'#\
75#&
'7#$
]!&3!
$*i7
X!&!P
*O*'
/*!%
&?*!
?*$*
')&+
)*O!
36!%
+7'&
!?*!
7Zs*
$!6
7#$!
5&'?
#\*'
/*!%
7O7!
7/#'
P#O!
&$!&
4i*/
#)&$
!%O&
%&$/
&$
Qu
estã
o 6
RE
SP
OS
TA:
Altern
ativa C
Qu
estã
o 7
RE
SP
OS
TA:
E+/*
O'7/
#)7!
l
Qu
estã
o 8
RE
SP
OS
TA:
N[&
,!%*O
5*%
Z[&X
!5&'
5*%Z
[&!*
!5&6
%&O/
76*'
/&!#'
?#)#
?37+
!Y&/
#)7Z
[&X!s
tress e
seu c
ontr
ole
*!7%
O*'?
#\7P
*6 !
c$/
*$!*
$/3?
&$!/
O7\*
6!%
7O7!
VK
!_*O
O76
*'/7
$!5&
'5O*
/7$!
%7O7
!73@
#+#7O
!&!#
'?#)
(?3&
!?*!
_&O6
7!P*
O7+!*
!$*3
!5&6
%&O/
76*'
/&!'
7!*6
%O*$
7!5&
6&!
36!/&
?& !
Ques
tões
83
Qu
estã
o 9
RE
SP
OS
TA:
G[&
!K
$!$#
$/*6
7$!%
O*5#
$76
!$*O
!7?6
#'#$
/O7?
&$X!
$*i7
!*6
!/*O
6&$
!/o5
'#5&
$!&3
!?*!
%*$$
&7+X!
%&#$
!/&?7
!*!Q
37+Q
3*O!
KOP
7'#\
7Z[&
!?*%
*'?*
!?*!
%*'$
76*'
/&!*
!%+7
'*i7
6*'
/&!*
$/O7
/oP#
5&!*
@*53
/7?&
$!%&
O!
%*$$
&7$X
!%7O
7!$3
7!*_
*/#)
#?7?
*
Qu
estã
o 1
0
RE
SP
OS
TA:
mO7
/7R$
*!?*
!36
!75O
z'#6
&!!
?7$!
%O#'
5#%7
#$!)
7O#n
)*#$
!5&'
/*@/
37#$
,!M
&+(/#
57$X
!c5&
'z6
#57
$X!
N&5
#7#$
X!m*5
'&+^
P#57
$X!B
*P7#
$X!c
5&+^
P#57
$!*!
{/#5
7$
Po
nto
de
Par
tid
a
RE
SP
OS
TA:
K!7
+3'&
!%&?
*On!
?7O!
?#_*
O*'/
*$!O
*$%&
$/7$
X!5&
6&,
!5&'
/O7/
7Z[&
!?*!
%*$$
&7+X!
/O*#
'76
*'/&
!*!
?*$*
')&+
)#6
*'/&
!?*!
*Q3#
%*$X
!'&)
7$!5
76%7
'.7$
X!6
3?7'
Z7!?
*!%&
$#5#
&'76
*'/&
X!*'
/O*!
&3/O
7$!5
&#$7
$ !E
!
#?*#
7X!%
&O/7
'/&X
!o!_7
\*O!
5&6
!Q3*
!&!7
+3'&
!O*S
#/7!$
&4O*
!7$!
?#q5
3+?7
?*$!
*6!$
*!6
&?#q
57O!
7!*$
/O3/
3O7!
?*!3
67!
*6%O
*$7!
?#7'
/*!?
*!6
3?7'
Z7$!
*@#P
#?7$
!%*+
&!76
4#*'
/*!*
@/*O
'&
Qu
estã
o 1
RE
SP
OS
TA:!
K!7
+3'&
!%&?
*!5#
/7O!
63#
/&$!
*@*6
%+&$
X!/7
#$!5
&6&,
!7!)
#7P*
6!%
7O7!
367!
&3/O
7!O*
P#[&
!*6
!Q3*
!
$*!/
O7P7
!7+P
&!?7
!53+
/3O7
X!7!
#'S3
r'5#
7!?7
!6&?
7!?*
!&3/
O&$!
%7($
*$!'
&!'&
$$&X
!7!/
O&57
!?*!
*@%*
O#r'5
#7$!
)#7!
#'/*
O'*/
!5&6
!%*$
$&7$
!?*!
?#_*
O*'/
*$!+&
57+#\
7Zs*
$X!*
'/O*
!&3/
O7$!
5&#$
7$ !!
Qu
estã
o 2
RE
SP
OS
TA:!
I|!K
'?7,
!E!Q
3(6
#57X
!A|!
K'?
7,!E
!k($
#57!
*!g|
!K'?
7,!E
!m*5
'&+&
P#7!
?7!L
'_&O
67Z
[& !
E#'
?7!
7$$#
6X!
*$%*
O7R$
*!36
7!C|
!K'?
7X!Q
3*!5
*O/7
6*'
/*!*
$/n!
!+#P7
?7!}
!l#&
+&P#
7!v4
#&5#
r'5#
7$X!
P*'o
/#57!
*!&3
/O7$
!
$34n
O*7$
w !V
&6!O
*_*O
r'5#
7!7!
*$/7
!u+/#
67X
!&!7
+3'&
!%&?
*!?7
O!$3
7!&%
#'#[
&!$&
4O*!
&$!*
$/3?
&$!6
o?#5
&$!Q
3*!
%&?*
6!7
i3?7
O!'7
!53O
7!?*
!?&*
'Z7$
!.&i
*!#'
53On
)*#$
X!%&O
!*@*
6%+
&
Qu
estã
o 3
RE
SP
OS
TA:!
E!#'
S3r'
5#7
!o!5
&'$/
7'/*
!m&
?7$!
7$!6
3?7'
Z7$!
*!*)
&+3Z
s*$!
'7$!
nO*7
$!$&
5#7#
$X!%
&+(/#
57$!
*!
/*5'
&+^P
#57$
!%&?
*6!$
*O)#
O!5&
6&!
47$*
!%&$
#/#)7
!&3!
'*P7
/#)7!
%7O7
!7$!
*6%O
*$7$
!E
$!5&
'$*Q
3r'5
#7$!
$[&!
?#)*
O$7$
!m&6
*R$*
!5&6
&!*@
*6%+
&!36
7!3'
#)*O
$#?7
?* !x
L'S3
r'5#
7!$&
5#7+
y,!E
36*'
/&!?
&!75
*$$&
!}!P
O7?3
7Z[
&!
%&O!
%7O/
*!?7
$!5+
7$$*
$!V
!*!"
!#6%+
#57!
7!'*
5*$$
#?7?
*!?*
!7?*
Q37Z
[&!%
7O7!
76%+
#7Z[
&!?*
!)7P
7$!*
!53O
$&$
!
xL'S
3r'5
#7!%
&+(/#
57y,
!E$!
?*/*
O6#'
7Zs*
$!P&
)*O'
76*
'/7#
$!?&
!Yc
V!%
&?*6
!*@#
P#O!
'&)&
$!%7
Op6
*/O&
$!?*
!
Tema
2
Ques
tões
84
*$/O
3/3O
7!_($
#57!
?&$!
%&+&
$!?*
!7%&
#&!%
O*$*
'5#7
+X!%&
O!*@
*6%+
& !x
L'S3
r'5#
7!/*
5'&+
^P#5
7y,!V
&6!7
!5O#7
Z[&!
?&$!
764#
*'/*
$!)#
O/37
#$!?
*!7%
O*'?
#\7P
*6X!7
!*?3
57Z[
&!7!
?#$/
p'5#
7X!/&
O'&3
R$*!
67#
$!_n
5#+!&
!75*
$$&!
}!PO
7?37
Z[&
Qu
estã
o 4
RE
SP
OS
TA:
E%*
$7O!
?7$!
63?
7'Z7
$!_O
*Q3*
'/*$
!*!?
7!7P
#+#?7
?*!5
&6!Q
3*!$
[&!P
*O7?
7$X!6
3#/7
$!#'
$/#/3
#Zs
*$!
7#'?
7!'[
&!$*
!7?7
%/7O
76!7
!*$$
7$!6
3?7'
Z7$
!M&O
!#$$&
X!#'?
#57R
$*,
c$/
n/#5
7!76
4#*'
/7+!
~!*
6!Q
3*!7
$!*6
%O*$
7$!$
[&!5
7O75
/*O#\
7?7$
!5&6
&!/O
7?#5
#&'7
#$ !
V7O
75/*
O($/
#57$
,!
O*7Z
[&X!%
O*)#
$#4#
+#?7?
*X!$
#$/*
67!
_*5.
7?&X
!5&6
%*/#Z
[&X!*
'/O*
!&3/
O&$
m3O
43+r
'5#7
!76
4#*'
/7+!
~!&
'?*!
*$/[
&!7$
!*6
%O*$
7$!Q
3*!$
*!7?
oQ37
6!*
!%7$
$76
!7!$
*O!#
'&)7
?&O7
$ !
V7O
75/*
O($/
#57$
,!%O^
R7Z[
&X!#'
5*O/
*\7X
!#'&)
7Z[&
X!*q5
n5#7
!*!*
_*/#)
#?7?
*X!5
&+74
&O7Z
[&!*
!7?.
&5O7
5#7
Qu
estã
o 5
RE
SP
OS
TA:!E
+/*O'
7/#)
7!"
Qu
estã
o 6
RE
SP
OS
TA: A
ltern
ativa A
Qu
estã
o 7
RE
SP
OS
TA
7w!c
?357
Z[&!
%*O6
7'*'
/*!o
!Q37
'?&!
&!#'
?#)(
?3&!
$*!7
/37+
#\7!
*!/7
64o
6!P
*O7!
5&'.
*5#6
*'/&
!v<
w
4w!E
!m*&
O#7!?
&!N
#$/*
67!
#'?#
57!Q
3*!/&
?&!N
#$/*
67!
?*)*
!7?7
%/7O
R$*!
7&!7
64#
*'/*
!7!Q
3*!*
$/n!
*@%&
$/&
!vk
w
5w!K
!5&'
.*5#
6*'
/&!/&
O'7R
$*!6
*#&!
?*!%
O&?3
Z[&!
%&O!
*@5*
+r'5
#7!*
!o!?
*!%O
&%O#*
?7?*
!?7!
KOP
7'#\
7Z[&
!vk
w
?w!G
7!P*
$/[&
!?&!
5&'.
*5#6
*'/&
X!&!_3
'5#&
'nO#&
!%7$
$7!7
!$*O
!36
!5&+
74&O
7?&O
R7$$
&5#7
?& !v
<w
*w!K
!5&+
74&O
7?&O
R7$$
&5#7
?&!%
7$$7
!7!$
*O!7
$$*$
$&O!
*!5&
'$3+
/&O!
*@/*
O'&
!v<
w
Qu
estã
o 8
RE
SP
OS
TA:
c+*
!'*
5*$$
#/7!
$74*
OX!%&
#$!
?*#@
7!?*
!$*
O!7%
*'7$
!&%
*O75
#&'7
+!*!
%7$$
7!7!
5&'/
O#43
#O!
*$/O
7/*P
#576
*'/*
!'7!
#'$/
#/3#Z
[&X!
*!$*
3$!$
*O)#
Z&$!
?*)*
6!*
$/7O
!?*!
75&O
?&!5
&6!7
!53+
/3O7
!?7!
#'$/
#/3#Z
[&X
!
4*6
!5&6
&!5&
6!$
*3$!
%O^%
O#&$!
)7+&
O*$
!!!
Qu
estã
o 9
RE
SP
OS
TA:!
K!7
+3'&
!?*)
*On!
O*$%
&'?*
O!'[
&X!%
&#$!
7$!*
6%O
*$7$
!%O*
5#$7
6!7
?*Q3
7OR$
*!%7
O7!&
!'&)
&!
5&'/
*@/&
!"*)
*6!O
*)*O
!$37
!*$/
O3/3
O7!*
!&!$
#$/*
67!
?*!_&
O67!
P*O7
+ !V
&'.*
5*O!
&!%*
Oq+!?
&$!$
*3$!
_3'5
#&'n
O#&$!
*!%*
'$7O
!'7$
!%O&
%&$/
7$!?
7!P*
$/[&
!?&!
5&'.
*5#6
*'/&
X!*'/
O*!&
3/O7
$!7/
#/3?*
$ !!
Qu
estã
o 1
0
RE
SP
OS
TA:
E+/*
O'7/
#)7!
l
85
Po
nto
de
Par
tid
a
dc
NM
KN
mE,!I
R!N
#6X!o
!%&$
$()*
+!7'7
+#$7O
!%&O
!6*#
&!?7
!63?
7'Z7
!?*!
5&6
%&O/
76*'
/&!?
&!_3
'5#&
'nO#&
X!%*+
7$!
63?
7'Z7
$!*$
/O3/
3O7#
$!?7
!*6
%O*$
7!*!
%*+7
!%&$
/3O7
!?&!
'&)&
!P*$
/&O!
?7!n
O*7
!AR!
K!7
+3'&
!%&?
*!?7
O!?#
)*O$
7$!
O*$%
&$/7
$X!*
'/O*
!*+7
$,!5
&'.*
5*O!
53+/3
O7!?
7!*6
%O*$
7X!*
$/3?
7O!&
!%*O
q+!?
*!57
?7!_
3'5#
&'nO
#&X!
5&'.
*5*O
!&$!
%O&5
*$$&
$!7?
6#'
#$/O
7/#)
&$!?
7!*6
%O*$
7!*!
&!5&
'5*#
/&!?
*!6
&/#)
7Z[&
!Q3*
!7!*
6%O
*$7!
%&$$
3#!*
/5
Qu
estã
o 1
RE
SP
OS
TA:!
E!O
*$%&
$/7!
*$%*
O7?7
!?&!
7+3'
&!'[
&!o!
367!
/*&O
#7!*
$%*5
(q57
X!%&
#$!/
&?7$
!*+7
$!$*
O)*6
!5&6
&!
O*_*
Or'5
#7!%
7O7!
&$!*
$/3?
&$!?
&!5&
6%&
O/76
*'/&
!&OP
7'#\
75#&
'7+X!
/*'?
&!*6
!)#$
/7!Q
3*!7
!%*O
$&'7
+#?7?
*!o!
36!
?&$!
_7/&
O*$!
%7O7
!*$/
3?&
!E!%
O&%&
$/7!
o!Q3
*!&!
7+3'
&!O*
S#/7
!$&4
O*!7
!*$5
&+.7
!Q3*
!_*\!
*!)#
'53+
*!$3
7!O*
$%&$
/7!
7&!5
&6%&
O/76
*'/&
!&OP
7'#\
75#&
'7+ !
M&O
!*@*
6%+
&X!$
*!&!
7+3'
&!*$
5&+.
*O!7
!74&
O?7P
*6!#'
/*PO
7/#)
7X!*
+*!%
&?*!
?#\*
O!Q3
*!7!
3'#[
&!?7
!*6
&Z[&
X!5&
P'#Z
[&X!
7/#/3
?*$!
*/5X
!_&O
676
!7!%
*O$&
'7+#?
7?*!
?&!#'
?#)(
?3&X
!P7O
7'/#'
?&!
7!*$
5&+.
7!%&
O!%*
O$&'
7+#?
7?*$
!*$%
*5(q
57$!
%7O7
!57?
7!_3
'Z[&
!*!5
7OP&
!'7$
!&OP
7'#\
7Zs*
$ !
Qu
estã
o 2
RE
SP
OS
TA: A
ltern
atica C
Qu
estã
o 3
RE
SP
OS
TA:!
c$/
7!O*
$%&$
/7!o
!%7O
/#53+
7O !
K!7
+3'&
!#'?
#57O
n!7$
!57O
75/*
O($/
#57$
!*!%
O*_*
Or'5
#7$!
%*$$
&7#$
!
%7O7
!#?*'
/#q57
O!$3
7!%*
O$&'
7+#?
7?*
!!{!3
67!
7/#)
#?7?
*!?*
!O*S
*@[&
!*!?
*!5&
'.*5
#6*'
/&!?
*!$#
!M&O
!*@*
6%+
&X!
367!
%*$$
&7!*
@/O&
)*O/
#?7
!Q3*
!o!*
@%O*
$$#)
7X!7
4*O/
7!*!
Q3*!
_7+7
!*!$
^!!?
*%&#
$!%*
'$7X
!%&?
*!/7
64o
6!$
*O!
#'/3
#?&O
X!&3
!$*i
7X!5
&6!7
!574
*Z7!
'7$!
'3)*
'$ !E
+o6
!?#$
$&X!
%&?*
!$*O
!i3$/
&!*!
$*P3
#?&O
!?*!
O*PO
7$X!
5&6
&!36
!
%*'$
7?&O
!c
!7#'
?7 %
&?*!
$*O!
%*O5
*%/&
OX!Q3
*!o!
*$%&
'/p'
*&!*
X!7&
!$*!
&OP7
'#\7
OX!%
*O?*
!7$!
+#$/7
$!?*
!/7O
*_7$
!
_*#/7
$!*6
!%7%
*+*/
*$!'
&!/O
747+
.&
Qu
estã
o 4
RE
SP
OS
TA: A
ltern
atica C
Qu
estã
o 5
-
RE
SP
OS
TA:!
M&#
$!$7
4*R$
*!Q3
*!&!
#'5*
'/#)
&!q'
7'5*
#O&!'
[&!o
!&!u
'#5&
!_7/
&O!Q
3*!%
&?*!
$*O!
6&/
#)7?
&O!?
&!
#'?#
)(?3
&X!%
&#$!
*$/*
!/*6
!?#_*
O*'/
*$!'
*5*$
$#?7
?*$!
7+o6
!?7!
q$#&
+^P#
57 !!
!
Tema
3
Ques
tões
86
Qu
estã
o 6
RE
SP
OS
TA:
1-
c@/
O&)*
O$[&
!@!#'
/O&)
*O$[
&
2-
N*'
$&O!
@!#'
/3#?
&O
3-
M*'
$7?&
O!@!
N*'
/#6*'
/&$
4-
J3+P
7?&O
!@!%
*O5*
%/&O
N#6
!M&O
!*@*
6%+
&X!3
6!#'
?#)#
?3&!
Q3*!
$*i7
!*@/
O&)*
O/#?
&X!#'
/3#?
&OX!%
*'$7
?&O!
*!%*
O5*%
/&O
Qu
estã
o 7
-
RE
SP
OS
TA:
E!/
*&O#7
!x@y
!O*_
*O*R
$*!}
$!%*
$$&7
$!Q3
*!*)
#/76
!/O7
47+.
&]!%
*$$&
7$!$
*6!#
'#5#
7/#)
7!Q3
*!
43$5
76!$
*P3O
7'Z7
!c
'Q37
'/&!
7!/*
&O#7
!x;
y!57
O75/
*O#\
7R$*
!%&O
!%*$
$&7$
!*$_
&OZ7
?7$!
*!Q3
*!P&
$/76
!?*!
O*$%
&'$7
4#+#?
7?*
!
Qu
estã
o 8
RE
SP
OS
TA: A
ltern
atica A
Qu
estã
o 9
RE
SP
OS
TA:
*@/O
('$*
5&$!
Q3*!
$[&!
+#P7?
&$!7
&!76
4#*'
/*!v
$7+n
O#&X!4
*'*_
(5#&
$X!*
/5 w
!*!&
$!#'
/O('
$*5&
$!+#P
7?&$
!
}!'7
/3O*
\7!?
7!/7
O*_7
X!%&O
!*@*
6%+
&X!&
!7+5
7'5*
!?&$
!&4i
*/#)
&$
Qu
estã
o 1
0
RE
SP
OS
TA:!
c6
!$*!
/O7/
7'?&
!?*!
/*&O
#7$!
?*!%
*O$&
'7+#?
7?*!
o!%&
$$()
*+!5
&6%O
**'?
*O!Q
3*!7
$!%*
$$&7
$X!
7%*$
7O!?
*!?#
$/#'
/7$X
!%&$
$3*6
!/76
4o6
!$37
$!$*
6*+
.7'Z
7$X!
%*O6
#/#'?
&!Q3
*!&$
!*$/
3?#&
$&$!
7PO3
%*6
!
&$!#
'?#)
(?3&
$!*6
!?&#
$!/#%
&$!%
$#5&
+^P#
5&$!
vL'/
O&)*
O/#?
&$!*
!*@/
O&)*
O/#?
&$wX
!*6
!?&#
$!/#%
&$!?
*!%*
O5*%
Z[&!
v$*'
/#'?&
!*!#'
/3#'
?&w!
*!*6
!?&#
$!/#%
&$!?
*!i3
+P76
*'/&
!v%*
'$7'
?&!*
!$*'
/#'?&
w
Po
nto
de
Par
tid
a
<*i
7!&!
)(?*
&,!x
k&O
67Z
[&!?
*!PO
3%&$
!'7$
!*$5
&+7$
!%&?
*!$*
O!6
&/#)
&!?*
!43+
+#'Py
X!?#$
%&'(
)*+!*
6,!
.//%
,001
11
2&3
/34*
5&6
017/
5.8)
9�
bM.B
'_C)
M5
!E5*
$$&!
*6!I
f!G
&) !A
HIIX
!*!O
*$%&
'?7,
!
7R!M
7O7!
)&5r
X!'*$
/*!5
7$&X
!7!_&
O67Z
[&!?
*!PO
3%&$
!%&?
*!$*
O!'*
P7/#)
78!c
@%+#Q
3*
?&#!28"2)%&@&8%#)$57*%#A&"&%*74"&8"1!&1$B!#&)%4)"&67!&2$-&5"-"&67!&40"C&=
&67!&1!D!&2!#&*!D%1"&
!-&5"42$1!#%E0"A&8"#)%4)"A&@&%&1!25#$E0"&1%&#!28"2)%C&?F4%*A&4"&5%2"&1!&'7**$4:&#!%*-!4)!&%&
;"#-
%E0"&1!&:#78"2&8"1!&2!#&4!:%)$D%A&4"&!4)%4)"A&GH&5%2"2&!-
&67!&%&;"#-
%E0"&1!&:#78"2&4%2&
esco
las
po
de
traz
er p
rêm
ios
e m
elh
ora
no
s es
tud
os
par
a o
s al
un
os
de
form
a in
div
idu
al e
tc.
4R!K
!Q3*
!+*)7
!}!_&
O67Z
[&!?
*$$*
$!PO
3%&$
!*$5
&+7O
*$8!
c!%
&$$(
)*+!_
7\*O
!36
7!5&
6%7
O7Z[
&!5&
6!&
$!PO
3%&$
!
Tema
4
87
'7$!
&OP7
'#\7
Zs*$
X!%&O
!*@*
6%+
&8!
=&67!&*!D%&I&;"#-
%E0"&1"2&:#78"2&5!#)%-
!4)!&20"&"2&"'J!)$D"2&5"-742A&4"&!4)%4)"A&5"-"&
4"&5%2"&1%2&!25"*%2A&@&8"22>D!*&67!&-7$)"2&5"-8"4!4)!2&8%#)$5$8!-
&1!&:#78"2&8%#%&40"&2!&
2!4)$#!-&!/5*7>1"2C&3!#)%-!4)!&@&8"22>D!*&;%B!#&7-%&5"-8%#%E0"&5"-&%2&"#:%4$B%EK!2A&8"$2&
67%41"&"2&"'J!)$D"2&20"&"2&-!2-"2&!&J74)"2&8#"17B!-&8%#%&7-&'!-
&5"-7-A&!2)!&:#78"2&
)"#4%-
L2!&!67$8!2A&8"#@-A&)%-
'@-
&!/$2)!-
&5%2"2&1!&:#78"2&67!&20"&%8!4%2&%:*"-!#%E0"&1!&
8!22"%2A&67!&40"&8#"-"D!-&$4)!#%E0"&2!-
&"'J!)$D"2&5"-742C&
5R!!{
!%&$
$()*
+!7qO
67O
!Q3*
!&$!
PO3%
&$!'
7$!*
$5&+
7$!%
&?*6
!$*O
!57O
75/*
O#\7?
&$!5
&6&!
PO3%
&$!
%$#5
&+^P
#5&$
8!M
&O!Q
3r8
M!8!41!C&3"-"&1$)"&4%2&#!28"2)%2&%4)!#$"#!2A&!/$2)!-
&:#78"2&4%2&!25"*%2&67!&2!&)"#4%-
&
!67$8!2&8"#&8#"17B$#!-&!&%)$4:$#!-
&"'J!)$D"2&:#78%$2A&5"-"&!-&%)$D$1%1!2&1!&2%*%&1!&%7*%A&
assi
m c
om
o t
amb
ém a
con
tece
de
sere
m a
pen
as g
rup
os
des
crit
os
com
o a
glo
mer
ação
de
pes
soas
.
Qu
estã
o 1
RE
SP
OS
TAS
:!a
O3%&
,!7P+
&6*O
7?&!
?*!%
*$$&
7$]!*
Q3#%
*!&!
6*$
6&!
Q3*!
PO3%
&!%$
#5&+
^P#5
&X!&
3!$*
i7X!Q
3*!
%7O/
#+.76
!?&$
!6*$
6&$
!&4i
*/#)
&$ !c
@*6
%+&!
?*!P
O3%&
,!i3'
Z[&!
?*!%
*$$&
7$!)
*'?&
!36
!7O/
#$/7
!?*!
O37
!
c@*
6%+
&!?*
!PO3
%&!%
$#5&
+^P#
5&!&
3!*Q
3#%*
,!m#6
*!?*
!W7'
?*4&
+!_*6
#'#'
& !!
Qu
estã
o 2
RE
SP
OS
TA:
i.
Y('
#6&!
?*!?
37$!
%*$$
&7$!
*!6
n@#6
&!?*
!/O#'
/7!%
7O7!
7!5&
63'
#57Z
[&!7
5&'/
*5*O
!_75#
+6*'
/* !
ii.
d*?
*!?*
!5&6
3'#5
7Z[&
!*_*
/#)7!
%7O7
!5&'
/7/&
!*!#'
_&O6
7Zs*
$!?#
O*/7
$!*!
/O7'
$%7O
*'/*
$ !
iii.
L?
*'/#?
7?*!
5&+*
/#)7!
Q3*!
_7\!
5&6
!Q3*
!&!#'
?#)#
?3&!
$*!$
#'/7
!O*7
+6*'
/*!#'
/*PO
7'/*
!?7!
*Q3#
%* !!
iv.
K4i
*/#)
&$!5
&63'
$!#'
?#)#
?37#
$!Q3
*!$*
!5&6
%+*6
*'/7
6!'
&!PO
3%&!
%$#5
&+^P
#5&
v.
c$/
O3/3
O7!?
*!PO
3%&!
5&6
!7/#)
#?7?
*$X!%
7%o#
$!*!
_3'Z
s*$!
?*$#
P'7?
7$!%
7O7!
57?7
!6*6
4O&
Qu
estã
o 3
RE
SP
OS
TA:
E!P
*$/[
&!?&
!5&'
.*5#
6*'
/&!%
7$$7
!7!$
*O!6
7#$!
*)#?
*'/
*X!%
&#$!
7!#'
/*PO
7Z[&
!_&O
/7+*
5*!7
!/O&
57!
?*!#
?o#7
$ !!
E+o
6!?
#$$&
X!7!
P*$/
[&!?
*!PO
3%&$
!o!6
7#$!
_n5#
+!?&
!Q3*
!7!P
*$/[
&!#'
?#)#
?37+
X!%&
#$!&
$!PO
3%&$
!
%&?*
6!+#
?7O!
6*+
.&O!
5&6
!&!6
&'/7
'/*!
?*!?
7?&$
!*!?
*!#'
_&O6
7Zs*
$ !c
@*6
%+&,
!36
7!%*
Q3*'
7!+&
i7!?
*!?&
5*$!
7$$3
6#3
!&!5
&6%O
&6#$
$&!?
*!*'
/O*P
7O!%
7O7!
367!
PO7'
?*!_*
$/7!
?7!5
#?7?
*!IH
H HH
HH!?
&5*$
!MO^
@#6
&!?7
!?7/
7!
?*!*
'/O*
P7X!
7!?&
'7!?
7!?&
5*O#7
!%*O
5*4*
3!Q3
*!'[
&!?7
O#7!5
&'/7
!?*!
*'/O
*P7O
!/3?
&!'7
!?7/
7!$&
+#5#/7
?7!5
&6!
7!%O
&?3Z
[&!'
&O6
7+!?
7!+&
i7 !
U6
!?&$
!_3'
5#&'
nO#&
$X!%
&Oo6
X!'&
/7'?
&!&!
?*$*
$%*O
&!?*
!$37
!5.*
_*X!
$3P*
O#3!
7+P3
67$
!63?
7'Z7
$!?*
!*$/
O3/3
O7!7
!+&i
7X!/
7#$!
5&6
&!.&
OnO#&
!?*!
_3'5
#&'7
6*'
/&X!
5&'/
O7/7
Z[&!
/*6
%&On
O#7X!
&_*O
*5#6
*'/&
!?*!
.&O7
!*@/
O7X!*
'/*!
&3/O
7$!5
&#$7
$X!Q
3*!P
7O7'
/#3!7
!*'/
O*P7
!'7!
?7/7
!?7!
Q37'
/#?7?
*!%O
*)#$
/7
Ques
tões
88
Qu
estã
o 4
RE
SP
OS
TA:
m&?7
!*!Q
37+Q
3*O!
&OP7
'#\7
Z[&!
o!_3
'?76
*'/7
+6*'
/*!_
&O6
7?7!
%&O!
%*$$
&7$X
!Q3*
!%*'
$76
X!
%+7'
*i76
!*!*
@*53
/76
!7$!
7/#)
#?7?
*$ !
M&O
!#$$
&X!7
!%O&
474#
+#?7?
*!?*
!36
7!*6
%O*$
7!?7
O!5*
O/&!
o!Q3
7'?
&!
5*O/
76*'
/*!*
+7!%
&$$3
#!4&7
$!*Q
3#%*
$!%7
O7!*
$/*!
q6 !M
*$$&
7$!*
@/O7
&O?#
'nO#7
$!*!
+#?*O
*$!5
7%7\
*$!?
*!7'
7+#$
7O!
$*3$
!5&+
74&O
7?&O
*$!*
!_&O6
7O!5
&6!*
+*$!
4&'$
!PO3
%&$!
%$#5
&+^P
#5&$
!+*)7
6!7
$!*6
%O*$
7$!7
&!$3
5*$$
& !
Qu
estã
o 5
RE
SP
OS
TA:
U6
!PO3
%&!%
&?*!
$#6
!/&O'
7OR$
*!36
7!*Q
3#%!
*!&3
!PO3
%&!%
$#5&
+^P#
5&X!7
q'7+
!*$/
*$!$
[&!_&
O67?
&$!
%&O!
Q3*!
*@#$
/*X!7
+o6
!?7!
3'#[
&!?*
!%*$
$&7$
X!7!#'
/*O7
Z[&!
*'/O
*!&$
!#'?#
)(?3
&$ !G
&!*'
/7'/
&X!'
[&!o
!&4O
#P7/
^O#&
Qu
estã
o 6
RE
SP
OS
TA:
R!Y
('#6
&!?*
!?37
$!%*
$$&7
$!*!
6n@
#6&!
?*!/O
#'/7
!%7O
7!7!
5&6
3'#5
7Z[&
!75&
'/*5
*O!_7
5#+6
*'/*
!
R!d
*?*!
?*!5
&63'
#57Z
[&!*
_*/#)
7!%7
O7!5
&'/7
/&!*
!/O7'
$6#$
$[&!
?*!#'
_&O6
7Zs*
$!?#
O*/7
$!*!
/O7'
$%7O
*'/*
$ !
R!L?
*'/#?
7?*!
5&+*
/#)7!
Q3*!
_7\!
5&6
!Q3*
!&!#'
?#)#
?3&!
$*!$
#'/7
!O*7
+6*'
/*!#'
/*PO
7'/*
!?7!
*Q3#
%* !!
R!K
4i*/
#)&$
!5&6
3'$!
#'?#
)#?3
7#$!
Q3*!
$*!5
&6%+
*6*'
/76
!'&!
PO3%
&!%$
#5&+
^P#5
&
R!c
$/O3
/3O7
!?*!
PO3%
&!5&
6!7
/#)#?
7?*$
X!%7%
o#$!
*!_3
'Zs*
$!?*
$#P'
7?7$
!%7O
7!57
?7!6
*64O
&
c@*
6%+
&,!
367!
*Q3#
%*!
$*6
!&4
i*/#)
&$!
5&6
3'$X
!'[
&!_3
'5#&
'7X!
%&O!
*@*6
%+&X
!$*
!36
7!&O
P7'#
\7Z[
&!
P&)*
O'76
*'/7
+!?*
$*i7
!7OO
*57?
7O!)
*O47
!%7O
7!O*
7+#\
7O!3
67!
_*$/
7!?*
!q'7
+!?*
!7'&
!%7O
7!7$
!5O#7
'Z7$
!?7!
*'/#?
7?*!
*X!$
*!57
?7!#'
/*PO
7'/*
!?&!
PO3%
&!%$
#5&+
^P#5
&!_&
O!O*
$%&'
$n)*
+!%&O
!36
7!/7
O*_7
!/&?
&$!?
*)*6
!/*O
!&!
6*$
6&!
&4i*
/#)&!
67#
&OX!#
'?*%
*'?*
'/*6
*'/*
!?7!
7/#)
#?7?
*
Qu
estã
o 7
RE
SP
OS
TA:!E
+/*O'
7/#5
7!"
Qu
estã
o 8
RE
SP
OS
TA:!E
+/*O'
7/#5
7!c
Qu
estã
o 9
RE
SP
OS
TA:
A g
estã
o d
o c
on
hec
imen
to p
assa
a s
er m
ais
evid
ente
, po
is a
in
teg
raçã
o f
ort
alec
e a
)#"5%&1!&$1@$%2C&&?*@-&1$22"A&%&:!2)0"&1!&:#78"2&@&-%$2&;H5$*&1"&67!&%&:!2)0"&$41$D$17%*A&8"$2&"2&
:#78"2&8"1!-
&*$1%#&-!*G"#&5"-&"&-"4)%4)!&1!&1%1"2&!&1!&$4;"#-
%EK!2&67!&!/$2)!-C&?
&-"!1%&
1!&)#"5%&1!&-%$"#&D%*"#&20"&%2&$4;"#-
%EK!2&!&%&5"*%'"#%E0"&8%22%&%&2!#&%&;!##%-!4)%&4!5!22H#$%&
8%#%&"&275!22"&1%&!67$8!C
F`
Qu
estã
o 1
0
RE
SP
OS
TA:
R!c
Q3#%
*$!
_3'5
#&'7
#$,!
%*$$
&7$!
Q3*!
/O74
7+.7
6!
i3'/
7$X!
*6!
7/#)
#?7?
*$!
#'/*
O?*%
*'?*
'/*$
!c
@*6
%+&,
!
?*%7
O/76
*'/&
!?*!
67O
:*/#'
P !"
*'/O
&!?*
$/*!
?*%7
O/76
*'/&
!/*6
!7!*
Q3#%
*!?*
!5O#7
Z[&X
!7!*
Q3#%
*!?*
!%*$
Q3#$
7!
*/5
R!c
Q3#%
*$!O
*$&+
3/7$
!?*!
%O&4
+*6
7$,!
Q3*!
$[&!
_&O6
7?7$
!%7O
7!O*
$&+)
*O!%
O&4+
*67$
!*$%
*5(q
5&$X
!5&6
&!%&
O!
*@*6
%+&X
!O*?
3Z[&
!?*!
53$/
&$
R!c
Q3#%
*$!V
O&$$
R_3'
5#&'
7#$
,!$[
&!5O
#7?7
$!%7
O7!O
*$&+
)*O!
%O&4
+*6
7$!7
4O7'
P*'/
*$X!
5&6
&!%&
O!*@
*6%+
&X!
%O&i
*/&!
*$%*
5(q5
&!?*
!36
!5+#*
'/*
!c$$
7!*Q
3#%*
!P*O
7+6
*'/*
!o!_&
O67?
7!%&
O!%*
$$&7
$!?*
!nO*
7!?#
$/#'
/7$
!!!!
R!c
Q3#%
*$!7
3/&R
P*O*
'5#7
?7$
,!5&
+74&
O7?&
O*$!
Q3*!
?*)*
6!/
O747
+.7O
!i3'/
&$!?
#7O#7
6*'
/*!*
6!_
3'Z[
&!?*
!36
!
?7?&
!%O&
?3/&
!&3!
$*O)
#Z&
E+o
6!?
7$!*
Q3#%
*$!?
*$5O
#/7$!
7!5#
67X
!.n!
7!*Q
3#%*
!)#O/
37+X!
Q3*!
?*$*
')&+
)*!7
/#)#?
7?*$
!?*!
+3P7
O*$!
?#_*
O*'/
*$X!%
&O!6
*#&!
?7$!
/*5'
&+&P
#7$!
o!36
7!O*
_*O*
'5#7
!'&$
!?#7
$!7/
37#$
!E/o
!%&O
Q3*X
!7$!
*Q3#
%*$!
_3'5
#&'7
#$X!O
*$&+
3/7!
?*!%
O&4+
*67$
X!5O&
$$R_
3'5#
&'7#
$!*!
73/&
RP*O
7'5#
7?7$
!%&?
*6!$
*O!?
#O#P#
?7$!
5&6
&!
*Q3#
%*$!
)#O/
37#$
X!?*$
?*!Q
3*!$
*!/*
'.7!
36!&
4i*/
#)&!
4*6
!?*q
'#?&
!*!%
*$$&
7$!%
7O7!
/O74
7+.7
O!5&
6!7
!
3/#+#
\7Z[
&!?7
$!5&
'*@s
*$
Tema
5
Po
nto
de
Par
tid
a
RE
SP
OS
TA:!
L'?*
%*'?
*'/*
!?7!
Q3*$
/[&!
O*+#P
#&$7
X!&!7
+3'&
!%&?
*!74
&O?7
O!)n
O#7$!
O*$%
&$/7
$ !c
+*!%
&?*!
?#\*
O!Q3
*!J*
$3$!
VO#$
/&!_&
#!36
!+(?*
O!%&
O!/*
O!/#?
&!q*
+!$*P
3#?&
O*$!
*!$*
6%O
*!/*
)*!7
!%&$
/3O7
!?*!
+#?*O
7'Z7
!
%*O7
'/*!
*+*$
!&3!
?*$/
757O
!7+P
3o6
!Q3*
!*+*
$!5&
'$#?
*O*6
!O*_
*Or'
5#7!
5&6
&!/7
+
Qu
estã
o 1
RE
SP
OS
TA:!
{!3
67!
$#'&
'(6
#7X!&
3!$*
i7X!7
64&
$!$#
P'#q
576
!7!6
*$6
7!5&
#$7
!E?6
#'#$
/O7O
!'7?
7!6
7#$!
o!
Q3*!
/&6
7O!?
*5#$
s*$!
%7O7
!&!$
35*$
$&!?
*!36
7!*6
%O*$
7
Qu
estã
o 2
RE
SP
OS
TA:
K!%
7%*+
!?&!
+(?*O
X!7+o
6!?
*!*@
*O5*
O!#'
S3r'
5#7$
!o!/7
64o
6!?
*!P*
O#O!%
*$$&
7$!*
!/&6
7O!?
*5#$
s*$
!
*$/O
7/oP
#7$!
Q3*!
#'/*
O_*O
*6!?
#O*/7
6*'
/*!'
7!)#
?7!?
7$!%
*$$&
7$!*
!?7!
&OP7
'#\7
Z[&!
5&6
&!36
!/&?&
!c'Q
37'
/&!!
&!%7
%*+!?
&!7?
6#'
#$/O
7?&O
!&3!
P*$/
&O!o
!?*!
?#O#P
#O!&!
/O74
7+.&
!?&$
!$34
&O?#
'7?&
$!P7
O7'/
#?&!
&O?*
6!*
!O*$3
+/7?
&$!
q'7#
$
Ques
tões
`H
Qu
estã
o 3
RE
SP
OS
TA:!
N#6
X!&!
+(?*O
!%O*
5#$7
!*@*
O5*O
!#'S
3r'5
#7!$
&4O*
!$*3
$!+#?
*O7?
&$X!
67$
!*$/
7!+#?
*O7'
Z7!'
[&!
%O*5
#$7!
$*O!
73/&
O#/nO
#7X!%
&#$!
&$!+#
?*O7
?&$!
/&6
76!5
&6&!
*@*6
%+&!
7$!7
/#/3?
*$!?
&$!+(
?*O*
$!*!
*$%*
O76
!?*+
*$!
5&6
%O**
'$[&
!/7'/
&!'&
!Q3*
!$*!
O*_*
O*!7
!/7O*
_7$!
Q37'
/&!7
!Q3*
$/s*
$!%*
$$&7
#$
Qu
estã
o 4
RE
SP
OS
TA:
G&!
%O&5
*$$&
!?*!
%*'$
76*'
/&
G&!
*$/7
4*+*
5#6
*'/&
!?*!
36!?
#O*5#
&'76
*'/&
!%7O
7!7$
!7Zs
*$
G7$
!O*+
7Zs*
$!5&
6!&
$!*6
%O*P
7?&$
G&!
6&?
&!?*
!&%*
O7Z[
&
G&$
!6o/
&?&$
!?*!
?*5#
$[&
Qu
estã
o 5
RE
SP
OS
TA:!
G[&
X!%&
#$!*
$$*!
6&?
*+&!
?*_*
'?*!
Q3*!
*@#$
/*6
!/O7
Z&$!
%7?O
&'#\
7?&$
!%7O
7!$*
!*@*
O5*O
!
7!+#?
*O7'
Z7X!
'&!*
'/7'
/&X!
$74*
R$*!
Q3*!
7!u'
#57!
5&#$
7!Q3
*!&$
!+(?
*O*$
!/r6
!36
!5&6
36!o
!7!6
7'*#
O7!?
*!
+#?7O
!5&6
!7$!
*Q3#
%*$!
%7O7
!Q3*
!&!Q
3*!$
*!&4
i*/#)
7!?r
!5*O
/& !
"*!
O*$/
&X!?
#_*O*
6!*
6!/
3?&X
!%*O
$&'7
+#?7?
*X!
5&6
%&O/
76*'
/&X!_
&O6
7$!?
*!/&
67O
!?*5
#$s*
$!*/
5
Qu
estã
o 6
RE
SP
OS
TA:!
Y&?
*+&!
5&6
%&O/
76*'
/7+!?
*!+#?
*O7'
Z7 !
c+*
!$*!
?#_*
O*!?
&!6
&?*+
&!?&
$!/O
7Z&$
!i3$/
76*'
/*!%
&O!
+*)7
O!*6
!5&'
$#?*
O7Z[
&!7$
!'*5
*$$#
?7?*
$!?&
$!#'
?#)(
?3&$
N7!2)K!2&O
RE
SP
OS
TA:!E
+/*O'
7/#5
7!l
Qu
estã
o 8
RE
PO
STA
: O
continuum
!?7!
+#?*O
7'Z7
,!/O
7/7R
$*!?
7!)7
O#7Z[
&!?7
!+#?*
O7'Z
7!?*
!75&
O?&!
5&6
!&!c
ontinuum
X!
%&O!*
@*6
%+&X
!7!_&
OZ7!
?&!P
*O*'
/*X!7
!_&OZ
7!?&
!$34
&O?#
'7?
&!*!
7!_&
OZ7!
?7!$
#/37Z
[& !K
$!/O
r$!#/
*'$!
*6!?
*$/7
Q3*!
?*)*
6!$
*O!7
'7+#$
7?&$
!%*+
&$!+(
?*O*
$!*X
!*'/
[&X!
$^!?
*%&#
$!?*
$$7!
7'n+
#$*X
!%&?
*On!
/&6
7O!7
+P36
7!?*
5#$[
& !!
c$$
*!6
&?*+
&!o!
O*_*
O*'5
#7X!%
&#$!
7'/*
$!?*
!$*!
/&6
7O!Q
37+Q
3*O!
?*5#
$[&X
!7'7
+#$7R
$*!5
7?7!
36!?
&$!_7
/&O*
$!?*
!
#'S3
r'5#
7!%7
O7!7
!*6
%O*$
7
�3*
$/[&
!`!
RE
SP
OS
TA:!
Y&?
*+&!
E?6
#'#$
/O7?
&O!c
@5*+
*'/*
,!*$$
*!6
&?*+
&!o!
%O&)
*'#*
'/*!
?&$!
73/&
O*$!
?&!B
#)O&
Rm*@
/&!*
!
5&6
%O**
'?*!
3'#q
57O!
7$!%
O&%&
$/7$
!?&!
6&?
*+&!
?&$!
/O7Z
&$X!?
&!6
&?*+
&!5&
6%&
O/76
*'/7
+!*!'
7$!7
4&O?
7P*
'$!
`I
$#/3
75#&
'7#$
X!&3
!$*i
7X!o
!36
!6#$
/&!5
&'5*
#/&$!
%7O7
!&!7
+57'
5*!?
*!O*
$3+/7
?&$!
%&O!
6*#
&!?*
!36
!+(?*
O!*q
57\,
!
%&$/
3O7!
5*'/
O7?7
X!$*
'$#4
#+#?7
?*!7
&!76
4#*'
/*!*
@/*O
'&X!
57%7
5#?7
?*!?
*!$&
+35#
&'7O
!%O&
4+*6
7$X!
6&/
#)7Z
[&!
%*+&
!3$&
!?&!
%&?*
OX!5&
6%*
/r'5
#7!#'
/*O%
*$$&
7+!*
!/o5'
#57X
!S*@
()*+
!}$!
63?
7'Z7
$X!5
7%75
#?7?
*!?*
!O*S
*/#O!
*6!
7Z[&
!4*6
!5&6
&!57
%75#
?7?*
!%$#
5&+^
P#57
!%7O
7!$7
4*O!
7?6
#'#$
/O7O
!/&?&
$!&$
!$#$
/*6
7$ !
Qu
estã
o 1
0
RE
SP
OS
TA:!
c@#
$/*6
X!%&
O/7'
/&X!
/Or$
!6&?
*+&$
!?*!
/&6
7?7!
?*!?
*5#$
[&X!
$[&!
*+*$
,!6
&?*+
&!/O
7?#5
#&'
7+!
v47$
*7?&
!*6
!?*5
#$s*
$!O7
5#&'
7#$w
X!6
&?*+
&!%O
*$5O
#/#)&
!?*!
/&6
7?7!
?*!?
*5#$
[&!v
!Q3*
!_&5
7!7!
?*/*
O6#'
7Z[
&!
?&!5
&6%&
O/76
*'/&
!?&!
#'?#
)(?3
&!%7
O7!5
.*P7
O!7&
$!O*
$3+/7
?&$!
%&O!
6*#
&!?*
!Q37
+#?7?
*X!7
5*#/7
Z[&X
!/*6
%&!
?*!7
5&O?
&!5&
6!7
!$#/3
7Z[&
wX!*
!6&?
*+&!
?*$5
O#/#)
&!vQ
3*!5
&'5*
'/O7
!7$!
?*5#
$s*$
!5&6
&!$*
'?&!
7_*/
7?7$
!%&O
!
?#_*
O*'/
*$!_
7/&O
*$!/
7#$!
5&6
&!%*
O$&'
7+#?
7?*X
!O*+
7Z[&
!5&6
!&$!
PO3%
&$X!
?#$/
O#43#
Z[&!
?&!%
&?*O
X!75
*$$&
!7$!
#'_&
O67Z
s*$X
!%O*
$$s*
$!76
4#*'
/7#$
!*/5
w
Po
nto
de
Par
tid
a
B*#7
!&!*
$/3?
&!?*
!57$
&,!x
{/#5
7!*!
5.&Q
3*!5
3+/3
O7+!'
7!*6
%O*$
7y!%
&O!k
+n)#
&!k
7O7.
X!?#$
%&'(
)*+!*
6,!!
!
.//
%,0
011
1 *
/#5
7*
6%
O*$
7O#
7+
5&
6 4
O0$
#/*
0%P
7$
%8
%7
P#'
79
?*
/7+.
*b
7O/
#P&
j5
&?
#P&
9g
Ig
j/#
/b
%7P#
'79
cN
mU
"K
!"c
!VE
NK
j'&
6*7
O/9
$j'&
6*5
7/9
' !E
5*$$
&!*6
!I`!
G&)
!AHI
IX! *
!O*$
%&'?
7,!
a- "
*!75
&O?&
!5&6
!*$/
3?&!
?*!5
7$&X
!o/#5
7!*!
)7+&
O*$!
7'?7
6!i3
'/&$
8 N
#6 !R
ES
PO
STA
: Tanto
os v
alo
res
%*$$
&7#$
X!Q3
*!$[
&!6
3#/7
$!)*
\*$!
#6%3
+$#&
'7?&
O*$!
?&$!
7/&$
!?&$
!#'?
#)(?
3&$X
!5&6
&!&$
!)7+
&O*$
!
*6%O
*$7O
#7#$
X!?*
)*6
!7'?
7O!?
*!6
[&$!
?7?7
$ !E
q'7+
X!&$
!_3'
5#&'
nO#&
$!?*
)*6
!#'/*
O#&O#\
7O!&
$!)7
+&O*
$!
#'$/
#/35#
&'7#
$!%7
O7!$
*!7?
*Q37
O!}!
53+/3
O7!?
7!*6
%O*$
7 !
b-
<&5
r!5&
'5&O
?7!5
&6!7
!%&$
/3O7
!?7!
7+/7
!7?6
#'#$
/O7Z
[&!*
6!'
[&!7
5*#/7
O!%O
&6&Z
[&!?
&!P*
O*'/
*8!
J3$/
#qQ3
*!$3
7!O*
$%&$
/7 !
RE
SP
OS
TA:!
M&O
!$*O
!36
7!%*
OP3'
/7!Q
3*!$
&+#5
#/7!7
!&%#
'#[&
!?&!
7+3'
&!'[
&!
.n!O
*$%&
$/7!
5*O/
7 !m
7'/&
!*+*
!%&?
*!?#
\*O!
Q3*!
$#6
!5&6
&!'[
& !"
*!Q3
7+Q3
*O!_
&O6
7X!5
&636
*'/*
!7$!
*6%O
*$7$
!%O&
53O7
6!5
&+74
&O7?
&O*$
!Q3*
!$*!
*'Q3
7?O*
6!'
&!%*
Oq+!?
7!*6
%O*$
7X!6
7$!#$
$&!'
[&!o
!O*P
O7
Qu
estã
o 1
RE
SP
OS
TA:!
E!O
*$%&
$/7!
o!$#
6 !
M&#
$!/&
?&$!
&$!'
*P^5
#&$!
?*)*
6!$
*O!7
/#)#?
7?*$
!o/#5
7$ !
K$!
*@*6
%+&$
!
%&?*
6!$
*O!?
#)*O
$&$,
!36
7!*6
%O*$
7X!Q
3*!7
&!5&
4O7O
!*OO
7?&!
?*!3
6!5
+#*'/
*X!_7
\!5&
'/7/
&!*!
?*)&
+)*!
&!?#
'.*#
O&!
o!!#?
z'*7
!*!/*
On!5
*O/7
6*'
/*!*
$$*!
5+#*
'/*!
q?*+
#\7?
&
Qu
estã
o 2
-
RE
SP
OS
TA:!
N#6
!N
*O!o
/#5&!
o!36
7!Q3
*$/[
&!?*
!*$5
&+.7
X!'&
!*'/
7'/&
X!&!
$*O!
.36
7'&!
%&?*
!/*O
!*6
!$37
!
%*O$
&'7+
#?7?
*!57
O75/
*O($
/#57$
!?*!
#?&'
*#?7
?*X!
67$
X!*6
!7+P
3'$!
6&6
*'/&
$X!7
P#O!
$*6
!o/#5
7 !L
$$&!
)7#!
Tema
6
Ques
tões
`A
?*%*
'?*O
!?7!
$#/3
7Z[&
X!?*!
$*3$
!#'/*
O*$$
*$X!?
&$!#6
%3+$
&$!?
*!$3
7!7Z
[&!*
!/76
4o6
!?7!
$37!
%*O$
&'7+
#?7?
* !!!!!!
Qu
estã
o 3
RE
SP
OS
TA:!
G[&
!7P#
3!5&
6!o
/#57X
!%&#
$!#'
?*%*
'?*'
/*!?
7!$#
/37Z
[&!7
%O*$
*'/7
?7!&
!O*$
%*#/&
!?*)
*!$*
O!
+*)7
?&!*
6!5
&'$#
?*O7
Z[&!
*6!Q
37+Q
3*O!
57$&
!K
4)#7
6*'
/*X!
&$!_
3'5#
&'nO
#&$!
$*!$
*'/#O
[&!?
*$6
&/#)
7?&$
!*!
7!%O
&?3Z
[&!$
*On!
7_*/
7?7
!E#'
?7!6
7#$!
'&$!
?#7$
!?*!
.&i*
!*6
!Q3*
!7!P
*$/[
&!x6
[&!?
*!_*
OO&y
!'[&
!o!7
!67#
$!
7?*Q
37?7
!*!'
*6!3
/#+#\
7?7!
%*+7
$!*6
%O*$
7$!6
&?*O
'7$
!!
Qu
estã
o 4
RE
SP
OS
TA:!E
+/*O'
7/#5
7!l
Qu
estã
o 5
RE
SP
OS
TA:!E
!O*$
%&$/
7!?*
)*!$
*O!$
#6 !K
!7+3
'&!%
&?*!
?7O!
?#)*
O$&$
!*@*
6%+
&$ !V
&6&!
367!
$#/3
7Z[&
!*6
!
Q3*!
36!5
&+*P
7!o!
&_*'
?#?&
!*!*
+*!*
$5&+
.*!#'
/*O)
#O!%*
+7!i3
$/#Z
7X!&
3X!7
#'?7
X!7!)
*O!3
67!
%*$$
&7!Q
3*!%
*O?*
3!
?#'.
*#O&
!'7!
O37!
*!*+
*!%&
?*!*
$5&+
.*O!
%*P7
O!&3
!?*)
&+)*
O!*/
5 !
Qu
estã
o 6
RE
SP
OS
TA:!
K!7
+3'&
!%&?
*On!
?7O!
?#_*
O*'/
*$!O
*$%&
$/7$
!E%*
$7O!
?*!$
74*O
6&$
!Q3*
!7$!
%*$$
&7$!
*!
*6%O
*$7$
!?*)
*6!7
P#O!
*/#5
76*'
/*X!6
3#/7
$!)*
\*$!
#$$&
!'[&
!75&
'/*5
*!*!
5&6
&!7!
o/#5
7!*$
/n!?
#O*/7
6*'
/*!
+#P7?
7!}!
5&'?
3/7!
?*!5
7?7!
#'?#
)(?3
&X!%
7O7!
7+P3
'$X!&
!)(?
*&!%
&?*!
%7O*
5*O!
5&OO
*/&!
5&6
&!%7
O7!&
3/O&
$!'[
& !
K!/O
#)#7
+!$*O
#7!7
!O*$
%&$/
7!'[
&X!&
3!$*
i7X!o
!?*)
*O!?
*!36
!+(?*
O!'[
&!%*
O6#/#
O!7!
O*7+
#\7Z
[&!?
*!36
7!7/
#)#?
7?*!
#+(5#
/7 !!
!
Qu
estã
o 7
RE
SP
OS
TA:!
c$$
*!)(
?*&!
O*/O
7/7!
63#
/&!4
*6!Q
3*!7
!%&$
/3O7
!o/#5
7!?*
!36
7!*6
%O*$
7!*$
/n!?
#O*/7
6*'
/*!
+#P7?
7!}$
!7/#/
3?*$
!o/#5
7$!&
3!'[
&!?*
!36
!#'?#
)(?3
&!Q3
*!?*
+7!_7
\!%7
O/*
!k&#
!%&$
$()*
+!7'7
+#$7O
!&$!
#'/*
O*$$
*$!
#'?#
)#?3
7#$!
5&'S
#/7'?
&!5&
6!&
$!&O
P7'#
\75#
&'7#
$ !k
&#!%
&$$(
)*+X!
7#'?
7X!!O
*+75
#&'7
O!!5
&'5*
#/&$!
$&4O
*!
_&O6
7Z[&
!?*!
PO3%
&$X!%
&$/3
O7!?
&!+(?
*O!*
X!%&O
!q6
X!7!3
'#[&
!?*$
$*$!
5&'5
*#/&
$!%7
O7!7
!_&O6
7Z[&
!?&!
5&6
%&O/
76*'
/&!&
OP7'
#\75
#&'7
+ !!
Qu
estã
o 8
RE
SP
OS
TAS
:!E&!
*'/O
7O!*
6!3
6!$
3%*O
6*O
57?&
!*$%
*O7R
$*!Q
3*!&
!#'?#
)(?3
&!*$
5&+.
7!$*
3!%O
&?3/
&X!%
*P3*
!
7!q+
7!?&
!57#
@7!*
!%7P
3*!&
!Q3*
!*$5
&+.*
3 !M
&#$!
4*6
X!$*!
&!#'
?#)(
?3&!
*'/O
7!'&
!$3%
*O6
*O57
?&!*
$5&+
.*!$
*3$!
%O&?
3/&$
!*!$
7#!$
*6!%
7PnR
+&$X
!&4)
#76
*'/*
!*+*
!#'_O
#'P#
3!7$
!O*P
O7$!
6&O
7#$
!c$$
7$!O
*PO7
$X!%
&O/7
'/&X
!'[&
!
%&?*
6!$
*O!?
#$53
/#?7$
X!5&6
&!%&
O!*@
*6%+
&X!7
+*P7
O!&!
'[&!
5&'.
*5#6
*'/&
!?7!
*@#$
/r'5
#7!?
*+7$
X!%&#
$!$[
&!'7
!
)*O?
7?*!
7!47
$*!%
7O7!
Q37#
$Q3*
O!7/
#/3?*
$!o/
#57$
`g
Qu
estã
o 9
RE
SP
OS
TA:!E
!o/#5
7!?*
)*!$
*O!5
&6&!
75&O
?7O!
%*+7
!67'
.[!*
!&+.
7OR$
*!'&
!*$%
*+.&
X!&3!
$*i7
X!)*O
#q57
O!
*@7/
76*'
/*!5
&6&!
)&5r
!$*!
$*'/
*!?#
7'/*
!?7!
$37!
%O^%
O#7!*
$$r'
5#7!
*!7/
#/3?*
$X!7
q'7+
!'[&
!.n!
5&6
&!6
*'/#O
!
%7O7
!)&5
r!6
*$6
& !E
!o/#5
7X!%
&O/7
'/&!
/*6
!O*+
7Z[&
!5&6
!&!5
7On/
*OX!%
&#$!
*+*!
*$/n
!?#O*
/76
*'/*
!+#P7
?&!}
$!
7/#/3
?*$!
?&$!
#'?#
)(?3
&$!*
!*$/
7$X!%
&O!$
37!)
*\X!%
&?*6
!&3!
'[&!
$*O!
o/#5
7$ !E
!?*%
*'?r
'5#7
!'[&
!*@#
$/*X
!%&#
$!
&!57
On/*
O!'*
6!$
*6%O
*!o!
o/#5
& !
Qu
estã
o 1
0
RE
SP
OS
TA:!
M7O
7!*$
5&+.
7!?*
!7/#/
3?*$
!o/#5
7$X!?
*)*R
$*!+*
)7O!
$*6
%O*!
*6!5
&'$#
?*O7
Z[&!
&!76
4#*'
/*!
*!&!
5&'/
*@/&
!&OP
7'#\
75#&
'7+X!
7!'7
/3O*
\7!?
&!.&
6*6
!5&6
!$37
$!.7
4#+#?
7?*$
!*!?
*q5#
r'5#
7$!*
X!o!5
+7O&
X!
O*$%
*#/7
O!&!
%O&%
^$#/&
!?*!
$*!O
*7+#\
7O!7
+P&!
?*!_&
O67!
5&*O
*'/*
!%7O
7!)&
5r!*
!%7O
7!/&
?&$!
&$!Q
3*!*
$/[&
!
*')&
+)#?
&$!'
*$/7
!O*+
7Z[&
Po
nto
de
par
tid
a
RE
SP
OS
TA:!
!d*E
?6#'
#$/O
7Z[&
,!&$
!73/
&O*$
!?&!
B#)O
&Rm*
@/&!
7!?*
q'*6
!5&6
&!$*
'?&!
x36
7!74
&O?7
P*6
!
#'/*
PO7+
X!$#
$/r6
#57!
*!.&
+($/#5
7X!*
!Q3*
X!?*
!_&O
67!
5O*$
5*'/
*!*!
75*+
*O7?
7X!P
7'.7
!*$%
7Z&!
'7!+
#/*O7
/3O7
!
7?6
#'#$
/O7/
#)7y
!vV
7O7)
7'/*
$X!
AHHF
!%%
!If
Iw !
d**
'P*'
.7O#7
,!O*
?*q'
#O!O7
?#57
+6*'
/*!
7$!
*$/O
3/3O
7$!
*6%O
*$7O
#7#$
,!%O
7/#5
7$!%
O&5*
$$&$
!*!#
'5+3
$#)*
!7!5
3+/3
O7!&
OP7'
#\75
#&'7
+ !E
!*@%
+#57Z
[&!o
!%*$
$&7+
!V
7?7!
*6%O
*$7!
O*Q3
*O!3
67!
*$/O
7/oP
#7X!%
&O!#$
$&X!7
!O*$
%&$/
7!o!
#'?#
)#?3
7+ !
Qu
estã
o 1
RE
SP
OS
TA: A
ltern
atica C
Qu
estã
o 2
RE
SP
OS
TA:
E!)
*O?7
?*!o
!Q3*
!*$$
7!'&
)7!6
7'*#
O7!?
*!7?
6#'
#$/O
7O!*
$/n!
?#O*
/76
*'/*
!+#P7
?7!7
&$!*
$/3?
&$!
?&!5
&6%&
O/76
*'/&
!&OP
7'#\
75#&
'7+!*
6!Q
3*!$
*!?#
$53/
*!o/
#57X
!*_*
/#)#?
7?*X
!O*$
%&'$
74#+#
?7?*
!$&5
#7+!*
!7#'
?7!
7!$7
/#$_7
Z[&!
%*$$
&7+!
*!%O
&q$$
#&'7
+!?&
!_3'
5#&'
nO#&
!M
&O!#
$$&X
!&$!
?&#$
!*+*
6*'
/&$!
*$$*
'5#7
#$!?
7!G
&)7!
E?6
#'#$
/O7Z
[&!$
[&,!&
OP7'
#\7Z
[&!v
*q5#
*'/*
X!*q5
7\!*
!7_*
/#)7w
!*!&
!#'?#
)(?3
&!v_
*+#\
07/3
7+#\
7?&w
!
Qu
estã
o 3
RE
SP
OS
TA:
cq5
n5#7
,!/O
747+
.&!O
*7+#\
7?&!
5&6
!$35
*$$&
X!*6
!Q3*
!&$!
&4i*
/#)&$
!q'7
#$!_
&O6
7!53
6%O
#?&$
!
5&6
!o/#5
7 !c
q5#r
'5#7
,!/O
747+
.&$!
*@5*
+*'/
*$!O
*7+#\
7?&$
!?3O
7'/*
!&!%
O&5*
$$&X
!&3!
$*i7
X!*@
5*+r
'5#7
$!'7
$!
7/#)
#?7?
*$!6
*#&
Tema
7
Ques
tões
`C
Qu
estã
o 4
RE
SP
OS
TA:!
U6
7!&O
P7'#
\7Z[
&!$^
!o!*
_*/#)
7!Q3
7'?&
!o!/
764o
6!*
q5#*
'/*X
!&3!
$*i7
X!?*
$*')
&+)*
!$37
$!
7/#)
#?7?
*$!6
*#&!
5&6
!*@5
*+r'
5#7!
4*6
!5&6
&!_7
\!&!
6*$
6&!
5&6
!$37
$!7/
#)#?
7?*$
!q6
!�
37'?
&!o!
57%7
\!!
?*!?
*$*'
)&+)
*O!7
$!7/
#)#?
7?*
$!5&
6!$
35*$
$&!?
3O7'
/*!&
!%O&
5*$$
&!*!
/76
4o6
!?*!
P7O7
'/#O!
&!7+
57'5
*!?&
$!
&4i*
/#)&$
!q'7
#$ !
Qu
estã
o 5
RE
SP
OS
TA:!
E6
4&$!
Q3*O
*6!?
#\*O
!7!6
*$6
7!5&
#$7
!K!#'
?#)(
?3&!
_*+#\
!o!7
Q3*+
*!Q3
*!/*
6!7
!$37
!$7/
#$_7
Z[&!
'&!/O
747+
.&!*
!5&'
$*P3
*!*'
@*OP
7O!7
!)#?
7!5&
6&!
36!%
O&5*
$$&!
?*!7
?*Q3
7Z[&
!*!7
/37+
#\7Z
[&!_O
*Q3*
'/*
!
Qu
estã
o 6
RE
SP
OS
TA:
�!d
*7+#\
7O!3
67!
7/#)
#?7?
*!?*
!_&O6
7!5&
6%+
*/7X
!&3!
$*i7
X!?*!
67'
*#O7
!7/#)
7!*!
%&O!
5&6
%+*/
& !
�!c
'/*'
?*O!
7!)#
?7!5
&6&!
36!%
O&5*
$$&!
?*!*
$5&+
.7$!
*!Q3
*!$[
&!'*
5*$$
nO#7
$!/&
67?
7$!?
*!?*
5#$s
*$!
_O*Q
3*'/
*$
�!B*
)7O!
*6!5
&'$#
?*O7
Z[&!
7!#'
/3#Z
[&!*
!7!$
37!)
&\!#'
/*O'
7
�!k
&57!
$*6
%O*!
7!.&
'*$/
#?7?
*
�!c
@%O*
$$7O
!7!$
37!%
O^%O
#7!&
%#'#
[&!o
!_3'?
76*'
/7+!%
7O7!
7!$7
/#$_7
Z[&!
%*$$
&7+
�!E
/37+
#\7O
!_O*Q
3*'/
*6*'
/*!$
37$!
%&/*
'5#7
+#?7?
*$X!P
7O7'
/#'?&
!$*3
!6n@
#6&
�!k
#57O
!7/*
'/&!
7&$!
6&6
*'/&
$!*$
%*5(
q5&$
!Q3*
!%&?
*6!/O
7\*O
!$7/
#$_7
Z[&!
%*$$
&7+
Qu
estã
o 7
RE
SP
OS
TA:
L$$&
!75&
'/*5
*X!%
&#$!
*$/7
6&$
!.&i
*!'7
!*O7
!?7!
#'_&
O67Z
[&X!*
6!Q
3*!7
$!*6
%O*$
7$!5
+7O7
6*'
/*!
_7\*
6!7
!$34
$/#/3
#Z[&
!?&!
/O74
7+.&
!67'
37+!?
&!.&
6*6
!%*+
&!/O
747+
.&!?
&$!O
&4z$
!*!6
nQ3#
'7$X
!%&O
!*@*
6%+
& !
c$$
7$!6
3?7'
Z7$!
_O*Q
3*'/
*$!7
_*/7
6!7
!)7+
&O#\
7Z[&
!?&!
.&6
*6X!
Q3*!
?*#@
7!?*
!$*O
!O*5
&'.*
5#?&
!%*+
&!$*
3!
/O74
7+.&
!&%*
O75#
&'7+
!*!%
7$$7
!7!$
*O!)
7+&O
#\7?
&!%*
+&!$
*3!/O
747+
.&!*
$/O7
/oP#
5&
Qu
estã
o 8
RE
SP
OS
TA:
KOP
7'#\
7Zs*
$!m
O7?#
5#&'
7#$,
!*$/
n)*#
$X!#'
S*@(
)*#$
X!_&
5&!'
&!57
OP&X
!/O7
47+.
&!?#
O*5#
&'7?
&!%*
+7!?
*q'#
Z[&!
?&!
57OP
&X!*
6%O
*P&!
%*O6
7'*'
/*X!&
O#*'/
7?7$
!%*+
&!5&
67'
?&!$
3%*O
#&OX
!P*$
/&O*
$!/&
676
!7!?
*5#$
[&X!&
O#*'/
7?&$
!
%&O!
'&O6
7$X!
_&OZ
7!?*
!/O7
47+.
&!.&
6&P
r'*7
X!/O
747+
.&!&
5&OO
*!?7
$!F.
!}$!
IF.X
!O*+
7Zs*
$!.#
*OnO
Q3#5
7$!
%O*?
&6#'
7'/*
$X!*
$/O3
/3O7
$!43
O&5O
n/#5
7$ !
G&)
7$!K
OP7'
#\7Z
s*$,
!?#'
p6#5
7$X!
S*@(
)*#$
X!_&
5&!'
7$!.
74#+#
?7?*
$X!/
O747
+.&!
?*q'
#?&!
%*+7
$!/7
O*_7
$!7!
$*O!
O*7+
#\7?
7X!*
6%O
*P&$
!/*6
%&On
O#&$X
!73/
&R&O
#*'/
7?7$
X!5&
+74&
O7?&
O*$!
%7O/
#5#%
76!?
&!%O
&5*$
$&!?
*5#$
^O#&
X!
&O#*
'/7?
&$!%
*+7!
?*6
7'?7
!?&!
5+#*
'/*X
!_&OZ
7!?*
!/O74
7+.&
!.*/
*O&P
r'*7
X!'[&
!*@#
$/*!
.&On
O#&!?
*q'#
?&!vQ
37+Q
3*O
!
.&O7
!o!.
&O7w
X!O*+
7Zs*
$!+7
/*O7
#$!*
6!O
*?*$
X!*$/
O3/3
O7!7
?.&5
On/#5
7 !
`=
Qu
estã
o 9
RE
SP
OS
TA:
M7O
/#'?&
!?*$
$*!p
'P3+
&X!7
!d*E
?6#'
#$/O
7Z[&
!*@%
+#57!
Q3*!
&!6
*+.&
O!Q3*
!7$!
*6%O
*$7$
!?*)
*6!_7
\*O!o
!#')*
$/#O!
'&$!
$*3$
!O*53
O$&$
!.36
7'&$
X!P7O
7'/#'
?&!/O
*#'7
6*'
/&!*
!?*$
*')&
+)#6
*'/&
!%*$
$&7+
!?&$
!5&+
74&O
7?&O
*$ !!
L$$&
!
P7O7
'/*!
7!O*
5&+&
57Z[
&!%O
&q$$
#&'7
+!?&$
!#'?#
)(?3
&$!*
!5&'
$*Q3
*'/*
6*'
/*!7
!$&4
O*)#
)r'5
#7!&
OP7'
#\75
#&'
7+ !
Qu
estã
o 1
0
RE
SP
OS
TA:!
d*$
%&'$
74#+#
?7?*
!$&5
#7+,!
&4O#P
7Z[&
!Q3*
!)7#
!7+o
6!?
7!*@
#P#?
7!%*
+7!+*
#X!&3
!$*i
7X!Q
3*!7
/*'?
*!
}$!*
@%*5
/7/#)
7$!?
7!$&
5#*?
7?*
!K4O
#P7Z
[&!$
&5#7
+,!Q3
*!7/
*'?*
!*$%
*5#7
+6*'
/*!}
$!*@
%*5/
7/#)
7$!*
5&'z
6#5
7$!
+*P7
#$!?
7!*6
%O*$
7 !d
*$%&
'$#)
#?7?
*!N
&5#7
+,!Q3
*!%*
O6#/*
!}!*
6%O
*$7!
$*!7
?7%/
7O!7
!/&?7
$!7$
!5&'
?#Zs
*$!Q
3*!
63?
76!_
O*Q3
*'/*
6*'
/*X!
%&O!
6*#
&!?*
!/&6
7?7$
!?*!
?*5#
$[&
!E$!
/Or$
!7/#/
3?*$
!75#
67!
5#/7
?7$!
?*)*
6!_
7\*O
!
%7O/
*!?*
$/*!
'&)&
!5*'
nO#&
!7?6
#'#$
/O7/
#)&X
!%&#
$!7!
%O*&
53%7
Z[&!
5&6
!7$!
$37$
!q'7
'Z7$
X!5&
6!7
!$&5
#*?7
?*!
5&6
&!36
!/&?
&X!%
&O!6
*#&!
?*!?
*5#$
s*$!
5&*O
*'/*
$!Q3
*!4*
'*q5
#*6
!/7'
/&!7
!*6
%O*$
7!5&
6&!
7!5&
63'
#?7?
*!
/O7\
!P7'
.&$!
*!+3
5O7/
#)#?
7?*!
%7O7
!7!*
6%O
*$7X
!Q3*
!%7$
$7!7
!$*O
!67#
$!4*
6!)
#$/7
!%&O
!$*3
$!%u
4+#5
&$X!
7$$#
6!
5&6
&!7!
$&5#
*?7?
*!P7
'.7!
*6!4
*'*_
(5#&
$!5&
63'
$
Po
nto
de
Par
tid
a
RE
SP
OS
TA:!
K!P
*O*'
5#76
*'/&
!?*!
5O#$
*$!o
!47$
#576
*'/*
!&!/O
747+
.&!?
7!P*
$/[&
!?7!
#'_&
O67Z
[&!*
!
5&'$
*Q3*
'/*6
*'/*
!?7!
5&6
3'#5
7Z[&
!E!6
7'*#
O7!5
&6&!
7!'&
/(5#7
!_&#!?
7?7X
!&!6
*#&!
Q3*!
_&#!*
$5&+
.#?&
!
*!7$
!7Zs
*$!?
*!5&
63'
#57Z
[&!*
$/O7
/oP#
57!P
7O7'
/#O76
!Q3*
!&$!
%u4+
#5&$
!O*5
*4*$
$*6
!7$!
#'_&
O67Z
s*$!
5&6
!&!6
n@#6
&!?*
!5+7
O*\7
!%&$
$()*
+ !K
3!$*
i7X!'
[&!.
&3)*
!O3(
?&!?
*!5&
63'
#57Z
[&X!7
!*6
%O*$
7!%7
$$&3
!
7$!#'
_&O6
7Zs*
$!7&
$!*'
)&+)
#?&$
!*!/O
*#'&
3!$*
3!%*
$$&7
+!%7O
7!?*
$*')
&+)*
O!36
!7/*
'?#6
*'/&
!75*
$$()
*+ !
m3?
&!#$
$&!_*
\!5&
6!Q
3*X!7
%*$7
O!?*
!/3?&
X!*+7
!7#'
?7!5
&'/#'
37$$
*!7!
$*O!
O*5&
'.*5
#?7!
%&O!
$*3$
!$*O
)#Z&
$X!
%&#$
!57$
&!5&
'/On
O#&X!*
$$*!
?*$7
$/O*
!%&?
*O#7
!/*O!
/O7\
#?&!
5&6
&!5&
'$*Q
3r'5
#7!7
!Q3*
4O7!
?7!&
OP7'
#\7Z
[& !
E!O
*+7Z
[&!*
'/[&
!Q3*
!$*!
_7\!
5&6
!&!Q
3*!_&
#!)#$
/&!'
&!/*
67!
F!o!
Q3*!
7$!*
6%O
*$7$
!?*)
*6!O
*5&'
.*5*
O!7!
#6%&
O/p'
5#7!
?7!7
?6#'
#$/O
7Z[&
!?7!
5&6
3'#5
7Z[&
!*!/&
O'nR
+7!*
q57\
X!%&#
$X!#'
?*%*
'?*'
/*!?
7!$#
/37Z
[&!Q
3*!7
!
*6%O
*$7!
*'_O
*'/7
OX!7
!5&6
3'#5
7Z[&
!/*6
!%7%
*+!_3
'?76
*'/7
+!'7!
53+/3
O7!&
OP7'
#\75
#&'7
+ !
Qu
estã
o 1
RE
SP
OS
TA:
m&?7
!*!Q
37+Q
3*O!
&OP7
'#\7
Z[&!
%&$$
3#!3
6!%
O&5*
$$&!
?*!5
&63'
#57Z
[&!#'
/*O'
&X!'
&!*'
/7'/
&X!%
7O7!
Q3*!
7!
Tema
8
Ques
tões
`e
5&6
3'#5
7Z[&
!$*i
7!4*
6!7
?6#'
#$/O
7?7!
o!#6
%&O/
7'/*
!7!3
/#+#\
7Z[&
!?*!
36!$
#$/*
67!
?*!P
*$/[
&!*$
/O7/
oP#5
7!
*!5&
63'
#57Z
[&!*
6!Q
3*!$
*!*$
/3?*
!7!*
6%O
*$7!
5&6
&!36
!/&?&
X!7?*
Q37'
?&!&
4i*/
#)&$
!/7'/
&!%7
O7!&
$!
#'?#
)(?3
&$!5
&6&!
%7O7
!7!#'
$/#/3
#Z[&
X!7q'
7+X!%
7O7!
367!
5&6
3'#5
7Z[&
!*q5
7\!&
!_3'5
#&'n
O#&!?
*)*!
$*O!
)7+&
O#\7?
& !M
&O!$
37!)
*\X!&
!#'?#
)(?3
&!?*
)*!_7
\*O!
$37!
73/&
7)7+
#7Z[
&X!3
67!
)*\!
Q3*!
5&'.
*5*!
4*6
!$37
$!
_3'Z
s*$
!m&?
&!*$
$*!%
O&5*
$$&!
P7O7
'/*X
!%&O
/7'/
&X!3
67!
*6%O
*$7!
*_*/
#)7!
%&O!
6*#
&!?*
!7Z[
&!*$
/O7/
oP#5
7!*!
?*!3
67!
5&6
3'#5
7Z[&
!4*6
!7?6
#'#$
/O7?
7 !
Qu
estã
o 2
RE
SP
OS
TA:!
U6
!+(?*
OX!$*
!'[&
!_&O!
36!4
&6!5
&63'
#57?
&OX!'
[&!?
*$*'
)&+)
*On!
367!
+#?*O
7'Z7
!*_*
/#)7X
!%&#
$!
%7O7
!Q37
#$Q3
*O!7
Zs*$
X!?*5
#$s*
$!&3
!$&+
#5#/7
Zs*$
!Q3*
!q\*
OX!&
!+(?*
O!%O
*5#$
7!$7
4*O!
&!6
&?&!
?*!/O
7'$6
#/#O!
7!
#'_&
O67Z
[&!*
X!7&!
6*$
6&X
!/*6
%&!O
*5*4
*O!&
!feedback!?
&$!$
*3$!
_3'5
#&'n
O#&$
Qu
estã
o 3
RE
SP
OS
TA:
�!K
!*6
#$$&
O!5O
#7!7
!6*'
$7P*
6X!&
3!$*
i7X!5
&?#q
57!*
+74&
O7!*
!5&'
$/O^
#!7!6
*'$7
P*6
�!c
6!$
*P3#
?7!/O
7'$6
#/*!7
!#'_&
O67Z
[&!5
&6!3
6!x
6*#
&y!Q
3*!%
&?*!
$*O!
%&O!
57O/
7X!*
R67#
+X!5&
')*O
$7!*
/5
�!c
'/[&
!&!O
*5*%
/&O!
?*5&
?#q5
7X!&
3!$*
i7X!#
'/*O
%O*/
7!7!
#'_&
O67Z
[&!O
*5*4
#?7
�!c
!?3O
7'/*
!*$$
*!%O
&5*$
$&!7
+P36
7$!#'
/*O_
*Or'
5#7$
!%&?
*6!%
O*i3
?#57
O!&!
*'/*
'?#6
*'/&
!?7!
6*'
$7P*
6X!&
3!$*
i7X!&
$!O3
(?&$
!?*!
5&6
3'#5
7Z[&
!
�!"
*$$7
!_&O6
7X!%
7O7!
Q3*!
7!6
*'$7
P*6
!5.*
P3*!
?*!6
7'*#
O7!7
#'?7
!67#
$!*)
#?*'
/*!o
!%&$
$()*
+!O*7
+#\7O
!
feedbackX!5
&6&!
_&O6
7!?*
!O*$
%&$/
7$!&
3!36
!'&)
&!5&
'/7/
&!%7
O7!?
*/7+
.76
*'/&
!?7!
6*'
$7P*
6
c@
!U6
!P*O
*'/*
!74O
*!7!
%&O/
7!?7
!$7+
7!*!
in!?
#\!7
!$*3
$!_3
'5#&
'nO#&
$!Q3
*!57
?7!3
6!%
O*5#
$7!$
*!*6
%*'.
7OX!%
&#$!
57$&
!5&'
/OnO
#&!*
+*$!
%O*5
#$7O
[&!/O
747+
.7O!'
&!$n
47?&
!U6
!?&$
!_3'5
#&'n
O#&$!
*'/*
'?*3
!Q3*
!?*)
*O#7
!/O74
7+.
7O!
'&!$
n47?
&!*!
in!*
$%7+
.&3!
%7O7
!&3/
O&$!
Q3*!
'[&!
*$/7
)76
!'7!
$7+7
!"*%
&#$!
?7!5
&'_3
$[&X
!7!#'
_&O6
7Z[&
!5.*
P7!
7&$!
&3)#
?&$!
?&!P
*O*'
/*X!Q
3*!*
'/*'
?*!$
*O!'
*5*$
$nO#&
!36
7!O*
3'#[
&!?*
!feedback
Qu
estã
o 4
RE
SP
OS
TA: A
ltern
atica A
Qu
estã
o 5
RE
SP
OS
TA:
<*O
47+,!
&O7+
X!&3
!$*i
7X!7
!5&6
3'#5
7Z[&
!_7+
7?7
!c$5
O#/7!
7!5&
63'
#57Z
[&!%
&O!6
*#&!
?*!5
7O/7
$X!
*R6
7#+$
X!?*!
67'
*#O7
!_&O6
7+#\
7?7
!
G[&
!)*O
47+,!
5&6
3'#5
7Zs
*$!#
'/*O
%*$$
&7#$
X!&3
!$*i
7X!5
&'/7
/&!?
#O*/&
X!%&
O!6
*#&!
?*!P
*$/&
$X!)
*$/#6
*'/7
X!
*@%O
*$$[
&!*!
Q3*!
?n!$
*'/#?
&!}!
6*'
$7P*
6!*
!Q3*
!'[&
!o!*
$5O#/
&!&3
!_7+7
?&
`f
Qu
estã
o 6
RE
SP
OS
TA:
K!
764#
*'/*
!Q3
*!7!
*6%O
*$7!
*$/n
!o!
_3'?
76*'
/7+6
*'/*
!*$
$*'5
#7+!
%7O7
!?*
q'#Z
[&!
?7!
5&6
3'#5
7Z[&
!E&!
*$5&
+.*
O!36
!6&?
&!?*
!$*!
5&6
3'#5
7O!5
&6!$
*3$!
%u4+
#5&$
!7!*
6%O
*$7!
%O*5
#$7!
5&'.
*5*O
!
&!5&
$/36
*!?7
!O*P
#[&!
*!&_
*O*5
*O!$
34$(
?#&$
!%7O
7!Q3
*!.7
i7!#
'/*O
7Z[&
!%&O
!%7O
/*!?
*+7
!E!*
$5&+
.7!?
&!6
*#&!
?*/*
O6#'
7!5&
6&!
7!#'
_&O6
7Z[&
!$*O
n!%7
$$7?
7!*!
&!*$
/3?&
!?7!
53+/3
O7!?
*/*O
6#'
7!5&
6&!
$*!?
*)*6
!5&6
3'#5
7O!
&$!#'
?#)(
?3&$
!V
7$&!
#$$&
!'[&
!&5&
OO7X
!7!#'
_&O6
7Z[&
!/O7
'$6
#/#?7
!%&?
*!$*
O!*6
!)[&
X!&$
!O*5
*%/&
O*$!
%&?*
6!
'[&!
*'/*
'?*O
!*!'
[&!O
*/O#4
3#O*
6!?
*!_&
O67!
%&$#
/#)7
!L$$
&!)7
+*!/
7'/&
!%7O
7!&$
!5+#*
'/*$
X!%&
O!*@
*6%+
&X!5
&6&!
%7O7
!&$!
%O^%
O#&$!
_3'5
#&'n
O#&$
!N*!
36!5
&+74
&O7?
&O!'
[&!#'
/*O#&
O#\7!
7!53
+/3O7
!?*!
&OP7
'#\7
Z[&X
!%&O
!*@*
6%+
&X!
7&!O
*5*4
*O!7
+P36
7!#'
_&O6
7Z[&
!'[&
!7!O
*5*4
*!%&
$#/#)
76*'
/*X!
/O7\
*'?&
!5&6
&!5&
'$*Q
3r'5
#7!_
7+/7
!?*!
*6%*
'.&X
!?*$
6&/
#)7Z
[&!*
'/O*
!&3/
O7$!
5&#$
7$!Q
3*!7
_*/7
6!?
#O*/7
6*'
/*!7
!%O&
?3Z[
&!?7
!#'$/
#/3#Z
[& !
c!#$
$&!
%7$$
7!7!
$*O!
367!
4&+7
!?*!
'*)*
!Q3*
!7_*
/7!&
$!5&
'$36
#?&O
*$!7
&!6
*$6
&!/*
6%&
Qu
estã
o 7
RE
SP
OS
TA: A
ltern
atica C
Qu
estã
o 8
RE
SP
OS
TA:!E
+/*O'
7/#5
7!l
Qu
estã
o 9
RE
SP
OS
TA:
IR!V
&63'
#57Z
[&!*
!%*O
5*%Z
[&,!$
*!'[
&!.n
!'#'
P3o6
!%7O
7!&3
)#OX
!*'/
[&!'
[&!*
@#$/
*!5&
63'
#57Z
[&
AR!V
&63'
#57Z
[&!o
!*@%
*5/7
/#)7,
!Q37
'?&!
'[&!
.n!*
@%*5
/7/#)
7!#P
'&O7
R$*!
7!#'
_&O6
7Z[&
!G
7!5&
63'
#57Z
[&!&
!
O*5*
%/&O
!?*)
*!$*
6%O
*!*$
%*O7
O!7+
P&X!%
&#$!
7$$#
6!*
+*!O
*/O#4
3#!5
7$&!
5&'/
OnO#&
!o!%
O*5#
$&!%
O&)&
5nR+&
gR!E
!5&6
3'#5
7Z[&
!_7\!
*@#P
r'5#
7$,!7
!5&6
3'#5
7Z[&
!%&O
!$37
!)*\
!/76
4o6
!*$%
*O7!
7+P&
!*6
!/O&5
7]!&
!O*5
*%/&
O!
%O*5
#$7O
!*'/
*'?*
O!*!
O*7P
#O!&!
O*5*
4*O!
7!#'
_&O6
7Z[&
CR!V
&63'
#57Z
[&!*
!#'_
&O6
7Z[&
!$[&
!?#_*
O*'/
*$X!
7/o!
6*$
6&!
&%&$
/7$!
�!6
7$!#
'/*O
?*%*
'?*'
/*$,
!%7O
7!Q3
*!
.7i7
!5&6
3'#5
7Z[&
!?*)
*R$*
!/*O!
#'_&
O67Z
[&!*
!*$/
7!%&
O!$3
7!)*
\!?*
)*!$
*O!7
?6#'
#$/O
7?7!
%*+7
!5&6
3'#5
7Z[
&
G7!
3+/#6
7!O*
S*@[
&X!&
!7+3
'&!
%&?*
!5&'
5&O?
7O!&
3!'[
&!5&
6!&
$!C!
_3'?
76*'
/&$
!G[&
!.n!
O*$%
&$/7
!5*O
/7 !<
7+*!
7!%*
'7!P
7O7'
/#O!7
&!*$
/3?7
'/*!
7!O*
S*@[
& !
Qu
estã
o 1
0
RE
SP
OS
TA:
M&?
*6!$
*O!k
&O6
7+!&
3!L'
_&O6
7+ !
K!5
7'7+
!?*!
5&6
3'#5
7Z[&
!_&O
67+
!*$/
n!%O
*$*'
/*!*
6!
*6%O
*$7$
!Q3*
!3/#+
#\76
!&_(5
#&$X
!5&6
3'#5
7Z[&
!#'/*
O'7X
!*R6
7#+$
X!'&O
67$
!*!O
*P3+
76*'
/&$
!N[&
!?&5
36*'
/&$!
_&O6
7#$!
?*!5
&63'
#57Z
[& !
c6
!&3/
O&$!
57$&
$X!&
!57'
7+!?
*!5&
63'
#57Z
[&!3
/#+#\
7?&!
o!&!
#'_&
O67+
X!Q3
*!$[
&!
?*/*
O6#'
7?&$
!%*+
7!O*
+7Z[
&!#'
/*O%
*$$&
7+!*
!57O
75/*
O#\7?
7$!%
&O!$
*O*6
!On%
#?7$
!*!Q
3*!7
/*'?
*6!/
7'/&
!
#'/*
O*$$
*$!&
OP7'
#\75
#&'7
#$!5
&6&!
#'?#
)#?3
7#$
!!
`F
c@*
6%+
&!?*
!5&6
3'#5
7Z[&
!_&O6
7+,!3
6!P
*O*'
/*!6
7'?7
!36
7!5&
63'
#57Z
[&!)
#7!#'
/O7'
*/!7
!$*3
$!_3
'5#&
'nO#&
$!7!
O*$%
*#/&
!?&!
$35*
$$&!
7/#'
P#?&
!%*+
7!*Q
3#%*
!c@*
6%+
&!?*
!5&6
3'#5
7Z[&
!#'_&
O67+
,!36
!PO3
%&!?
*!5&
+74&
O7?&
O*$X
!
'&!7
+6&Z
&X!/
O&57
!#'_
&O6
7Zs*
$!7!
O*$%
*#/&
!?7!
5O#$
*!'7
!*6
%O*$
7!*!
36!?
*+*$
!?#\
!Q3*
!in!
$74*
!$&4
O*!7
!
?*6
#$$[
&!?*
!36
!5&+
*P7
!!!