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Making Social Media Work for You Allan Gates, Revolution Strategy June 10, 2010

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Canada New England Cruise Symposium, Indutry Trends, Alan Gates

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Page 1: Canada New England Cruise Symposium Industry Trends   Alan Gates

Making Social Media

Work for You

Allan Gates, Revolution Strategy

June 10, 2010

Page 2: Canada New England Cruise Symposium Industry Trends   Alan Gates

This is Allan• Partner and Executive Vice President

with Revolution

• Leads the Tourism New Brunswick

account

• Integrated communications strategist

and planner

–Traditional media (TV/Radio/Print) +

Digital (Social Media/Online

Ads/SEM/SEO), PR

Page 3: Canada New England Cruise Symposium Industry Trends   Alan Gates

The Internet is

the most important

marketing tool for

Tourism Operators

Page 4: Canada New England Cruise Symposium Industry Trends   Alan Gates

Here comeseverybody

Page 5: Canada New England Cruise Symposium Industry Trends   Alan Gates

Photo: Flickr User Alex Kess

Page 6: Canada New England Cruise Symposium Industry Trends   Alan Gates

In the Old Days

Your

Message

Advertising

Vehicles

News

Media

Travel

Trade

Customer

Page 7: Canada New England Cruise Symposium Industry Trends   Alan Gates

But now…

Your

MessageCustomer

Page 8: Canada New England Cruise Symposium Industry Trends   Alan Gates

ADVERTISI

NG KINDASUCKS

Page 9: Canada New England Cruise Symposium Industry Trends   Alan Gates

Social Media is

an Opportunity

Page 10: Canada New England Cruise Symposium Industry Trends   Alan Gates

Advertising = $

Social Media = time

Page 11: Canada New England Cruise Symposium Industry Trends   Alan Gates
Page 12: Canada New England Cruise Symposium Industry Trends   Alan Gates
Page 13: Canada New England Cruise Symposium Industry Trends   Alan Gates

There are 112,291,180Americans over

18 on Facebook

Page 14: Canada New England Cruise Symposium Industry Trends   Alan Gates

There are 13,612,520Canadians over

18 on Facebook

Page 15: Canada New England Cruise Symposium Industry Trends   Alan Gates

Facebook saw 540

million unique visitors

in April, 35% of web

users, and 570 billion

page views

Page 16: Canada New England Cruise Symposium Industry Trends   Alan Gates

45% of

Facebook’s US

audience is 26

years old +

Page 17: Canada New England Cruise Symposium Industry Trends   Alan Gates

The fastest

growing

Facebook

segment is

females 55+

Page 18: Canada New England Cruise Symposium Industry Trends   Alan Gates

4 New

Rules

Page 19: Canada New England Cruise Symposium Industry Trends   Alan Gates

It’s Not

(Just)

About

Your Web

Site

Page 20: Canada New England Cruise Symposium Industry Trends   Alan Gates

Photo: Flickr User WillNotMove

Page 21: Canada New England Cruise Symposium Industry Trends   Alan Gates

The Web Is An Ecosystem

Page 22: Canada New England Cruise Symposium Industry Trends   Alan Gates

Social

Media is

Just a

Channel

Page 23: Canada New England Cruise Symposium Industry Trends   Alan Gates

Photo: Flickr User B Rosen

Page 24: Canada New England Cruise Symposium Industry Trends   Alan Gates

Don’t Be

Boring

Page 25: Canada New England Cruise Symposium Industry Trends   Alan Gates

Photo: Flickr User Kevin McShane

Page 26: Canada New England Cruise Symposium Industry Trends   Alan Gates

It’s a

Conversation

Page 27: Canada New England Cruise Symposium Industry Trends   Alan Gates

Photo: Flickr User eye2eye

Page 28: Canada New England Cruise Symposium Industry Trends   Alan Gates

Thanks

Page 29: Canada New England Cruise Symposium Industry Trends   Alan Gates

Allan Gates

EVP, Revolution

[email protected]

www.allangates.com

Facebook.com/allangates

@redgateca

http://www.slideshare.net/agates99