carrman case study of a body shop application
DESCRIPTION
Project developed for http://www.SES.be by http://www.frontware.comTRANSCRIPT
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Project Bodyshop Management (CARRMAN)
CARRMAN Case Study
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รู�ป บรู�ษั�ท General Motors 3
Software Engineering & Service (SES) is an outsourced developer to
General Motors, one of the largest worldwide car dealers.
Client
CARRMAN Case Study
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Insurer
Dealer
Driver
Car Owner
Information
Service Center
Problem
General software for bodyshop management has limitations for all concerned parties to exchange their information on an open-system basis, and to generate those reports of it in accuracy promptly.
CARRMAN Case Study
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Solutions
Completeness: All functionalities to support day-to-day process are to be made prompt in system.
Open-System: To enable exchange of information
User-Friendly: To enable multi-lingual use on Microsoft Windows graphical user interface.
CARRMAN Case Study
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Objectives and Technical Summary
► Customer management i.e. standard data, analysis criteria and administrative information
CARRMAN Case Study
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Objectives and Technical Summary
► Vehicle management i.e. owner, user, driver and dealership
CARRMAN Case Study
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► Damage files i.e. damage description/reports, insurance details, condition, image, repair follow-up, parts order management, profitability analysis, etc..
Objectives and Technical Summary
CARRMAN Case Study
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Objectives and Technical Summary
► Follow-up of surveyors
CARRMAN Case Study
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Objectives and Technical Summary
► Scanning all kinds of documents
CARRMAN Case Study
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Objectives and Technical Summary
► Communications logging i.e. mails faxes, phonecalls
CARRMAN Case Study
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Objectives and Technical Summary
► Capacity planning on task level (graphical tool)
CARRMAN Case Study
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Objectives and Technical Summary
► Pre and post-calculation at different levels
CARRMAN Case Study
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Objectives and Technical Summary
► Activity and productivity analysis of shopfloor
CARRMAN Case Study
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Objectives and Technical Summary
► Invoicing
CARRMAN Case Study
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All parties i.e. owners, insurers, drivers and dealers can now exchange their information of repaired vehicles.
All operations are made to run efficiently and thoroughly.
Conclusion
CARRMAN Case Study
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All parties i.e. owners, insurers, drivers and dealers can now exchange their information of repaired vehicles.
All operations are made to run efficiently and thoroughly.
Conclusion
CARRMAN Case Study
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Visual Basic 6.0 Visual Basic.net
Microsoft SQL server Crystal Report
Technologies Applied
CARRMAN Case Study