chief certified partner program internal. what it means to drive d ifferentiate yourself r esults i...
TRANSCRIPT
Chief Certified Partner Program
Internal
What it means to DRIVE
D ifferentiate YourselfR esultsI nform & EducateV IP RewardsE arn Industry Renewal Credits
What it means to DRIVE
Marketing Collateral
Program Letters
Several letters will be sent to our customers on specialized Certification letterhead.
These letters are segmented by the following:
Pre-registered users VIPs – Top 100 Dealers
(pulled from SAP) General announcement
to all Dealers Congratulatory letter
Website
The Chief Certified Partner web portal is where customers will go to learn more about the program, register and launch the program, and keep track of their rewards.
www.certification.chiefmfg.com
Official site launch is April 22First-time users will need to select their region during their first visit in order to
enter the site.
• Welcome Letter from Steve Durkee • Certified Partner Program Brochure• Chief Luggage Tag
When customers register for the program, they’ll receive a Welcome Kit that includes the following:
Welcome Kit
Membership Cards
Customers who complete the program will also receive a personalized membership card with an expiration date located on the front.
If they are based in the US, Canada or Latin America and their company is certified, they will have a VIP Call-In 800 #. If they are installer certified, they will have a Text-A-Tech # on the back. If they are based elsewhere, these numbers do not apply.
The DRIVE brochure outlines everything you need to know about the Chief Certified Partner Program, from how to get started to rewards.
Brochure
Certificate of Completion
Customers who complete the program will receive a framed Chief Certified Partner certificate to hang proudly in their offices.
Industry Credits & Chief Points
* Rooms may appear in more than one market, but content will vary between markets.
This program is accredited through both InfoComm for CTS RUs and CEDIA for CEUs
Getting Industry Credits
Customers must submit proof of credits earned through the Chief Certified Partner Program to InfoComm for CTS RUs and/or CEDIA for CEUs
VIP Rewards
Customer Referrals & Leads Recognition (logos, decals, etc.) Exclusive Product & Promo Portal* CTS RUs & CEDIA CEUs Additional Point Award Opportunities Private Online Community* Installer Text-a-Tech (not available for EMEA or AP) Polo Shirt or Installer Tool Belt
(Tool Belt not available for AP) Priority Service Number (For companies who are
certified.** Not available for EMEA or AP) Product Council Attendance Opportunities Free Product (EMEA only)
Program Cheat Sheet
2 tracks: Product & Install Choose 3 of 6 markets
Program Cheat Sheet
Each solution completed = 10 Chief points Typical time required to complete a room = 20-40
minutes Time required to become Chief Certified = 3-6
hours Minimum Chief points earned when Chief Certified
= 160 Annual renewal requirement = 50 Chief points
Good to Know
New modules will be added on a regular basis, so check back for updates
Advanced reports for company employee status are available upon request
Kick-off Marketing Schedule
April 22
Pre-registered customers will receive an Eblast letting them know they’re entitled to a $10 gas card if they update their information with us on the Certification website. Offer ends 5/1.
VIP letter & welcome brochure is sent to our Top 100dealers in SAP.
Program introduction is sent to all current dealers.
Kick-off Marketing Schedule
April 26
General announcement in a formal letter to all dealers
May 3
Welcome kits mailed to newly registered participants (ongoing on a weekly basis)
Postcard campaign to drive people to register for the program (4-to-5 rounds of postcards to be sent out)