1. China Online Shopping Easy Taobao English Instruction for Laowai/ http://english-taobao.com By English Taobao Register Alipay Activation Buying Payment Receiving & Feedback & Search item www.taobao.com Need Help? chinabuydropship@hotmail.com http://english-taobao.com

2. Step 1Step 1 Get your Taobao ID Register p: chinabuydropship@hotmail.com http://english-taobao.com 3. 1 2 3 4 5 6 7 Click it to register www.taobao.com Need Help: chinabuydropship@hotmail.com http://english-taobao.com 4. 1 2 3 4 5 6 7 Choose the email register Email register ed Help: chinabuydropship@hotmail.com http://english-taobao.com 5. 1 2 3 4 5 6 7 Your Email Create your user ID Create your password Re-enter your password Enter the verification code Mix of letter, number or symbols 5-10 characters, English or Chinese accept the user agreement, and CONTINUE Click it. You can create an Alipay account synchronously If it show this means your ID/password is unavailable If it show this means your ID/password is unavailable Need Help: chinabuydropship@hotmail.com http://english-taobao.com 6. Active Taobao Account 1 2 3 4 5 6 7 Go to your email inbox, you will receive a letter as below. nabuydropship@hotmail.com http://english-taobao.com 7. 1 2 3 4 5 6 7 Click the link to finish the register nabuydropship@hotmail.com http://english-taobao.com 8. Congratulations!, register is finished! Your Taobao ID is szwuyuan. This ID is also available for Taobao Wangwang The account ID of Alipay is chinabuydropship@gmail.com, the password is same with your Taobao password. Taobao Wangwang is an online chatting tool, many people use it for buying and selling on Taobao, you can also use MSN chinabuydropship@hotmail.com or any chatting tool with seller.) You will see the letters like this. The register is finished. 1 2 3 4 5 6 7 nabuydropship@hotmail.com http://english-taobao.com 9. 1 2 3 4 5 6 7 When you go to Taobao next time. Click here to log in Your Taobao ID Password Click it. You can login automatically within two weeks. Click here to log in nabuydropship@hotmail.com http://english-taobao.com 10. Alipay Activation Step 2Step 2 nabuydropship@hotmail.com http://english-taobao.com 11. 1 2 30 Why you need the Alipay? Make your deal safe 1 2 3 4 5 1 2 3 4 5 Buyer pay the money to Alipay Alipay announces seller buyer has paid Seller sent the item to buyer Buyer receive the item. Announce Alipay the item is ok Alipay transfer the money to seller If the item is not ok, buyer communicate with seller about the return.when sell agree to return, Alipay will give the money back to buyer. After which, buyer deliver the item back to buyer. nabuydropship@hotmail.com http://english-taobao.com 12. 1 2 30 After log in, click my Taobao on the top of the web page. nabuydropship@hotmail.com http://english-taobao.com 13. 1 2 30 Alipay account management ID management Click here to activate the Alipay nabuydropship@hotmail.com http://english-taobao.com 14. 1 2 30 User type Your name Certificate type Certificate No. Your Alipay account Your Alipay password Re-enter your Alipay password Alipay payment password Re-enter Alipay payment password Security question Security answer Mobile number Landline number Chose the left onepersonal, right is company Write your passport name Choose 2nd choice --passport This is the Alipay account you have register Same password with Taobao is recommended The payment password need to be different With the Alipay password. If you cant read any Chinese, just choose the 1st question. And write some English words in the Answer Write your mobile number OR Landline number Click here after the information is ready nabuydropship@hotmail.com http://english-taobao.com 15. Congratulations! You have been the member of Alipay, your account is chinabuydropship@gmail.com Your Alipay account is ok. nabuydropship@hotmail.com http://english-taobao.com 16. Step 3Step 3 Search item nabuydropship@hotmail.com http://english-taobao.com 17. 1 2 3 Search the item here OR find in the list nabuydropship@hotmail.com http://english-taobao.com 18. 1 2 3 You can sort the items by some type. Gallery Price lowest first Credit of the seller Sales unitsPrice range Location nabuydropship@hotmail.com http://english-taobao.com 19. You can communicate with seller by Taobao Wangwang. Taobao Wangwang is an online chatting tool, many people use it to contact with seller, you can also use MSN or any chatting tool to communicating with seller. Taobao Wangwang download address http://download.im.alisoft.com/AliIm_tao bao_baidu.php click it, the Taobao Wangwang is startup automatically, if it is available in your computer. nabuydropship@hotmail.com http://english-taobao.com Some tips 20. nabuydropship@hotmail.com http://english-taobao.com You can collect the item in your Watch List. You can read other buyers comments here Some tips You can click here on the homepage of Taobao to go to your watch list 21. Step 4Step 4 Buying single orderMethod 1 nabuydropship@hotmail.com http://english-taobao.com 22. click it after set the variable of the item Buy it now 1 2 Set the variable of the item, like color, size, etc. The amount you want to buy single orderMethod 1 nabuydropship@hotmail.com http://english-taobao.com 23. Confirm the order information Choose this if you have had address information Province City Post No. Address Name Landline No. Mobile No. District Purchasing amount Delivery method Message to seller Verification code Price Click here after confirm the information. 1 2 single orderMethod 1 nabuydropship@hotmail.com http://english-taobao.com 24. Step 4Step 4 Buying combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com 25. Put it in the shopping cart If you buy more than one item, click it to put the item to the shopping cart, and continue shopping. Set the variable of the item, like color, size, etc. The amount you want to buy 1 2 3 4 5 combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com 26. The Item is put into shopping cart! There is 1 item in the shopping cart now. 111RMB in total Check out Close If you have got all item, click here to check out If you want to continue shopping, click here to close this page and continue. 1 2 3 4 5 combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com 27. Choose all Check out now Choose others Confirm tick here to check out all the item Click here to check out Click here you can continue shopping before check out. 1 2 3 4 5 combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com 28. Province City Post No. Address Name Landline No. Mobile No. Confirm Pre step District 1 2 3 4 5 combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com Confirm your address and other information at the first time in Taobao. 29. Confirm the order and click here 1 2 3 4 5 combine the ordersMethod 2 nabuydropship@hotmail.com http://english-taobao.com Confirm the price and confirmed. 30. Step 5Step 5 Payment nabuydropship@hotmail.com http://english-taobao.com 31. nabuydropship@hotmail.com http://english-taobao.com 1 In this step, it is Alipay you pay the money to, not seller. Alipay will refund to you, if there is any problem in the deal.if you havn't alipay,you can use Online banking or E-mail us help you pay. There are many payment options, three are recommended. Options Introduce Pro Con Lakala Lakala is a POS machine in some chain convenient store. Many Laowai use Lakala to pay. waiter in the store can help you, if there is any query. Go out to pay, is it online shopping? 2 RMB at least additional to Lakala agency. Online banking Need a bank card in China. Indeed most Chinese use this method. Just pay when you have a order, dont need deposit fund. Need to operation in Online banking for each order. Alipay Balance You need to Transfer money to Alipay in advance. Suit for the buyer who shopping in Taobao many time in a month. Need to deposit fund in Alipay in advance. 32. nabuydropship@hotmail.com http://english-taobao.com Choose deposit card, and then click the detail. deposit card credit card cash consumption cart Option 1 33. nabuydropship@hotmail.com http://english-taobao.com Your city is: Beijing, there are 1200 convenience stores settled machine. DETAIL STEP 1: save the order number. You can write it in a paper, and also save in you mobile (free) The commission charge is 1%, RMB2 at least and RMB50 at most. STEP2: Go to convenience store. Find more locations Order number 2010090725684462 Cost 139.00 RMB Getting the order number, you can pay it in the Lakala location. Option 1 34. nabuydropship@hotmail.com http://english-taobao.com Option 2 deposit card credit card cash consumption cart deposit card and credit card is available for payment. Choose the bank which you have the card. 35. nabuydropship@hotmail.com http://english-taobao.com Option 2 Login the internet bank to pay. You need to confirm your card has been launched online payment service. The specific operation is different between each bank. You can go to the bank or dial telephone bank to get help. Generally, the telephone bank is available for English service. Bank Online banking-English Call center Bank of China http://www.boc.cn/en/index.html 95566 ICBC http://www.icbc.com.cn/icbc/sy/default.ht m 95588 CCB http://www.ccb.com/en/home/index.html 95533 BOC http://www.ccb.com/en/home/index.html 95559 ABC http://www.abchina.com/en/default.htm 95599 CMB http://www.cmbchina.com/ 95555 CMBO http://www.cmbc.com.cn/index_en.shtml 95568 CEB http://www.cebbank.com/Channel/87500 95595 BOB http://www.bankofbeijing.com.cn/en/ 96169 36. nabuydropship@hotmail.com http://english-taobao.com Alipay Address: https://www.alipay.com/user/logout.htm You can save some money in the Alipay in advance. Pay the order with the money in Alipay in each deal. Alipay account Password login Login in Alipay Option 3 37. Sent Money To Alipay nabuydropship@hotmail.com http://english-taobao.com Click the Recharge Option 3 38. nabuydropship@hotmail.com http://english-taobao.com 2 options are recommended. 2 Location recharge Online banking recharge 1. Go to the Lakala location, deposit certain money into you Alipay account 2. get a recharge number 3. Type the recharge number 4. Confirm and delivery. It is similar with the OPTION 1 PAYMENT- Lakala pay the order directly. recharge number Confirm Option 3 1. Login online bank 2. Recharge money to your Alipay account It is similar with the OPTION 2 PAYMENT- Online Bank payment. 39. After the payment, see the buy has pay the order, means the payment is successful. 40. Lesson 6Lesson 6 Receiving & Feedback 41. nabuydropship@hotmail.com http://english-taobao.com 1 2 3 4 5 After login Taobao, you can click bought item to check the item you have shopped. 42. nabuydropship@hotmail.com http://english-taobao.com 1 2 3 4 5 Seller have shipped the item Detailed order Check the distribution Confirm you have get the item After seller have shipped the item, you can click here to check the distribution situation. When you have received the item without any query, click here to confirm you have get the item. 43. nabuydropship@hotmail.com http://english-taobao.com 1 2 3 4 5 If you confirm receiving the item, Alipay will transfer the money to the seller. Please confirm you have received the item without any query! Type your Alipay password here. 5 44. nabuydropship@hotmail.com http://english-taobao.com 1 2 3 4 5 When the deal is successful, Taobao will invite you to give appraisal to the sell. Your comments will be referenced by other buyers. Click here to give appraisal 45. nabuydropship@hotmail.com http://english-taobao.com 1 2 3 4 5 Matching level with the description Serving level of the seller Shipped time Serving level of the express agency Write the comments here. Rate the item here Good Fair Poor 46. nabuydropship@hotmail.com http://english-taobao.com All right, you can buy anything on Taobao now See More: http://Englishi-TaoBao.com