Not sure where to start?

START HERE. With so much information out there on energy suppliers and

energy choice, it’s easy to feel overwhelmed by all your options. The good news

is that you have options and we’re here to provide you with trusted advice so

you can choose what fits you best. We’ve put together the following sets of

questions to help you find the energy supplier that’s right for you.

IGSENERGY.COM

Choosing an Energy Supplier

SMART ENERGY TIPYour monthly energy bill varies from month to month based on how much energy you use, and the rate you pay for your energy supply. Being energy efficient can reduce how much energy you’re using; enrolling in a fixed rate can help you manage your energy costs.

SAMPLE BILL

Understanding energy plans and rates1

• Have you decided if a variable or fixed rate is better for your needs?

• Do you understand how your bill is broken down: generation, distribution, and supply charges?

• Are there multiple plan term lengths you can choose from?

• Is there a fee for canceling your contract or switching to a new rate?

• Do you know how to calculate your “all-in” rate versus your supply rate?

• Have you compared your current rate to your new one?

• Can you take advantage of any rewards programs or incentives for having multiple products on your account?

SMART ENERGY TIPWhen you enroll with an energy supplier, your utility may send you a letter to confirm your decision, but there’s no action required on your part.

• Does the supplier have a long and stable history of being in business?

• Does the supplier use in-house expertise to secure the best energy pricing?

• Does the supplier engage in socially responsible practices and initiatives?

• Is the supplier rated highly on the Better Business Bureau?

FINDING A TRUSTED ENERGY ADVISOR

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• Is there an easy way for you to get answers on the supplier’s products and services?

• Are there convenient ways for you to manage your account(s)?

• Will you be given a reminder from the supplier when your contract is about to expire?

• Can you sign up to receive updates about new rates and offers?

These questions will help ensure you get the products and services that fit your needs, and an energy company you can trust.

Additional questions? Call us at 888-995-0992.

Receiving exceptional customer service

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