cityhub
TRANSCRIPT
CityHubPEOPLE are CITY
Presentation by: Krunoslav Ris LetMeDoBiz
LetMeDoBiz
People attitudes to public services Public services is poorly managed and will never really improve We urgently need to improve the quality of public services I will only believe that public services are improving if I see it with my own
eyes Low levels of trust among the public – in respect of public service,
managers and politicians Low level of the information received about public services The public wants public services to be oriented to people’s needs as
service consumers The public remains committed to a number of basic values – universality,
equity and accountability – that it wants to underpin public service provision.
LetMeDoBiz
CityHub – People Are City Improved, simplified and prompt
communication between citizens and public service (2-Way-Communication)
Increased transparency of public serviceOptimised work of municipal officials (up
to 80%)
LetMeDoBiz
CityHub
LetMeDoBiz
How?
• Citizens detect and report communal problems (comunicating the problem)
• Report is automaticly assigned to communal officials in real time
• Information is reported back to citizens reagrding the current status of the problem (2-way-communication)
• Speeding up problem resolution • Increased productivity of city administration
LetMeDoBiz
LetMeDoBiz
LetMeDoBiz
LetMeDoBiz
LetMeDoBiz
Pilot - City of Osijek• Active module for reporting communal problems
LetMeDoBiz
Pilot City of Osijek• Before integration
2 to 6 calls per month (garbage, broken benches, defective lighting etc...)
80% of time municipal officials are out of office e.g. 8 officials, 5 per city block, 109.000 citizens
• After integration700 problems reported 330 solved200 delegated to other public (City) companies170 delayed but citizens were notified
LetMeDoBiz
After integration
1 2 3 4 50
100
200
300
400
500
600
700
800
Reported problemsDelegated DeleyedSolved
LetMeDoBiz
ModulesCommunal service Public Transportation City Pass (QR Code Integration via Paymeny Gateway) City Light (With HardWare Component) Culture (Cineams, Theathers) Sport Facilities reservation City Health (testing allergen, pollen, ragweed ...) Point of Interest - POI
LetMeDoBiz
Apps for Communal Service CompetitionApp name
FeatureCityHub FixMyStreet SeeClickFix Improve My City
Mobile Web Modular – – – 2 Way Communication – – – Work Hours optimisation – – – Task adding (to specific Communal Officers via Geo Location) – – –
Cloud based Fast deployment – – –One app for every city – – – Geo Configuration (changing app settings depending in which City you are)
– – –
Fast login (Facebook, Google+, Anonnymouse) – – –
Voting for problems (prioritising) – – –
LetMeDoBiz
Market potential• Croatia
Osijek – Integrated CityHub letter of Intent from folowing cities: Našice, Beli Manastir, Varaždin, Sl.
Brod, and 12 other cities (by mid 2015) Western Europe
Germany, Austria, Switzerland and Denmark via partner Network (50+ cities by end 2015)
Southeast Europe Seeking for partners
USA and Australia Seeking for partners
LetMeDoBiz
CityHub – People Are City
BetaWare Ltd. – Lunching Founded in May 2012. 13 Employees 50+ finalised projects
LetMeDo Ltd. – Investment€30K seed investment
LetMeDoBiz
Krunoslav RisBetaWare d.o.o.
Dejan BeširLetMeDo d.o.o.
Slavko GazićLetMeDo d.o.o.
CityHubPeople Are City