Coach

Part1 Part2 ABC Part3 Coach Part4 Coach

020304(Linsanity)NBABBA199912452000(International Coach FederationICF)Google(Larry Page)(Sergey Brin)Novell(Eric Schmidt)(Steve Jobs)(Mark Zuckerberg)(facebook)(Dr. Gary Ranker)1989(Jack Welch)()1Coach01()Leader()lithanleademanus(managers)Coach4Coach1011Personality dimensionLeaderManagerAttitudes toward goalsConceptions of workRelationship with othersSense of self(Warren Bennis)(What and Why)(How and When)(do the right thingseffectiveness)(do things rightefficiency)1.31.2.3.1.2.3.1.4()1.(process)2.(1)(2)(3)(4)()1.(vision-setting)2.(culture-shaping)3.(human-caring)4.(team-building)(David Sarnoff)1.2.3.4.5.6.7.8.(1)(James C. Collins & Jerry I. Porras)(Patricia Aburdene)(Faith Popcorn)1.2.3.4.1.2.3.4.1.2.3.4.5.1.2.3.1.2.3.4.5.1.5(N. R. Narayana Murthy)1.2.3.4.5.pp35-38/TOMS shoes(Warren Edward Buffett)(The Giving Pledge)(R.A.Heifetz & M.Linsky)(2)(Remember the Titans)(Boone)Infosys(Fair Person)34(3)()

3

14

2

1.1(pp40-41)(4)(Stephen R.Covey)Infosys(leadership by example)(Mother Teresa of Calcutta)1.(do the right things and do things right)2.3.4.(5)()()()()()(Jimmy Walse)(6)()(1)(2)(strength)(3)(potential)(4)(1)(2)(3)(4)1.2()()()()()()(Lester Thurow)(R.A.Heifetz & M.Linsky)(7)(active listening)

90%(puzzle)(Anselm Grun)()(coaching)(Larry Bossidy)30%40%60%70%(1)(2)()(Michael Schumacher)(Tiger Woods)PGA773(Ken Robinson)(Kevin Hall)(nature)(natura)()()()()20106(NBA)()(1)(2)314

2

3.1(1)(2)1.(3)1.(4)1.(John Johnson)3.2(Paul Otellini)CEO(empower)(Burke,W.Warner)3.1/////(Realist typeR)(Investigative typeI)(Artistic typeA)(Social typeS)(Enterprising typeE)(Conventional typeC)3.23.23.3(C)(R)(E)(I)(S)(A)3.4(C)(R)(E)(I)(S)(A)()(Kilburg)(1)(2)(3)(4)(5)(6)(7)(8)(9)(William Bergquist)(1)(Retention & Transfer of Learning)(2)(Self-Awareness & Development)(3)(Leadership Development)(4)(Human Resource Development)()(built)()()IBMCEO(Samuel J. Palmisano)IBM(20)(coaching boom)(coaching)()

4.14.2()()()(1)(2)(3)(1)(2)(3)(Joseph Rost)(1)(2)(3) (4)

ABC2Coach0515Hungian village Kocs(Carriage)coachTo Coach5.1To CoachCarriageHereThere

196070(top down)7080(TQC)1970(Tim Gallwey)

(Sir John Whitemore)(performance coaching)(self-directed learning)(teaching people how to learning)188919901995(Life and Career Coaching)(Organizational Coaching)1995(International Coach FederationICF)2001(Grindelwald)ICF5012027(Special Interest Groups, SIG)20111118,263(106)ICF52%(9,497)30%(5,479)11%(2,009)5%(913)2%(365)5.21000080006000400020000(Florence M.Stone)10199990%/(leader as coach)()(Reality)(Goal)(coaching process)5.315199018895.4RealityGoalCoach

1151982(Herb Kellerher)(737)(20)()()()5.5()()()()/(Jack Arnold)(mentees)5.15.2

5.6 WhatHowWho

1510()()()

5.6()()

(process)(Jenny Rogers)(Smith & Sandstrom)(facilitative)-(WhitworthKimsey-House & Sandahl)(Lee Smith)(outside counselor)(ICF)ICF(facilitating)

2002(1)(Joseph L.Bower)138060%(grooming)(2)(3)()()()()()()()()()(4)DDIA

(5)(The Wave of Talent Development Curve)5.7ABAAAB

5.8ABA1B1A2B2P1P2P3P(Position)AB15%(Tom Peter)DDI(EIU)DDI(Matt Paese)DDI166%2337%30%456%551% 06(ICF)(Frederic M.Hudson)(1)(whole person)(2)(core values)(3)(short-term strategies)(long-term plans)(4)(5)(6)(Frederic M.Hudson)(1)(2)(3)(4)(outside)(5)

(1)(2)(3)(4)(5)(two-way process)(Human System)-(Ginger Lapid-Bogda)(1)(2)(3)(4)(5)(6)(7)(8)-(1)(2)(3)(4)(5)(Motorola University)130(Manchester Inc)2001(1)77%(2)71%(3)67%(4)63%(5)61%(6)61%(7)44%(8)37%(Cook)(1)(2)(3)(4)(5)(6)(7)(Abraham Lincoln1809-1865)(SiriusDog Star-1.5)(1)(Personal powerclaiming yourself)(2)(Achievementproving yourself)(3)(Intimacysharing yourself)(4)(Play and creativityexpressing yourself)(5)(Searching for meaningintegrating yourself)(6)(Compassion and contributinggiving yourself)()(1)(The Leader as a Coach)(2)(The Leader as a Motivator)(3)(The Leader as a Trainer)(4)(The Leader as a Counselor)

6.1(-)

()(1)(2)(3)(4)(5)(6)(7)(8)(9)6.2Coach Vs. Coachee(carve)(shape)(1)(Being coaching-inner work)()(2)(Performance coaching-outer worker)()(Internal Coaching)170(External Coaching)(Neuro-linguistic programmingNLP)360()

()()()(ICFT/CPCDA/CMI)()6.4(Kalil Gibran)Coach3Coach07(1)(2)(3)(Jean. Henri Fabre)1%371.0136537People who change after change will survive.People who change with change will succeed.People who cause change will lead.()2000(Sigmund Freud18561939)(1)(2)(3)(Defense mechanism)(1)(2)(1)(2)(3)(4)

()(Alfred Adler18701937)(individual psychology)21(social interest)(6)(1)()(2)()(3)(4)()(5)()(1)(2)(3)(life style)(perfection)(1)(2)(3)()(as if)(1)()(2)()

(3)()(4)()(as if)

()(Existialism)19401950(Victor E. Frankle19051997)(1)(2)(3)(4)(self-transcendence)(self-actualization)

(1)(2)(1)(2)(3)(4)(5)(6)()()(Was mich nicht umbringt, macht mich staerker.)(1)(2)()()()()(3)(encounter)(person-to-person)I/Thou()()195019601990()()(1)1920(Ivan Pavlov18491946) ()(S)(R)(2)(Thorndike18741949)()

(3)()(4)

()(Albert Ellis19132007)(Rational-Emotive Behavior Therapy, REBT)()()()()()

(1)(2)()()

(3)()/()()

()(Aaron Temkin Beck1921)(Cognitive TherapyCT)()()()()(Socratic Dialogue)

1.()2.3.7.1()(William Glasser1925)(Reality Therapy,RT)(choice theory)()()(1)(involvement)(2)()(3)()(Want)(Doing)(Evaluation)(Planning)

()(Carl Rogers19021987)()(1)(2)()(3)(1)(2)(3)(1)(2)(3)(empowerment) (1)(Rogers,1961)(2)(congruence)(genuineness)(realness)(unconditional positive regard)(acceptance)(caring)(accurate empathic understanding)()(Fritz Perls18931970)(Gestalt Therapy)()()()(1)(2)(3)(1)(2)(3)()(4)(5)(6)(1)(2)()()(1)()(2)(3)()(1)(2)(3)(4)()(5)()(Solution-focused brief therapySFBT)SFBT(Steve De Shazer)(Insoo Kim Berg)(Palo Alto)SFBT20(stuck)(sick)(with solutions seeking expression)SFBT()

SFBT()()

(1)(2)(3)(4)()(1)(2)()(1)(2)(3)(1)(2)(3)(4)(1)(2)

(1)(Exception questions)(2)(Coping questions)(3)(Scaling questions)110110(4)(Miracle questions)(5)(Future-oriented questions)(6)(Competence and resource questions)08()()()()()()(())IntentionInformation/Ideas8.1(I)()(Where are we now)(a)(b)(c)()(Where I want to be)(a)(b)(c)/()(How do I get from here to where I want to be)(a)(b)(c)(2001)(a whole man)(Marcus Buckingham)(Donald O. Clifton)(the strength and distinctive competencies)1/(Personnel/Program Decision)2/(Development/Training)3(Intention-Focused Assessment)4(Team Building)5(Identification of Staffing Needs)6(Policy Congruence)7(Equitable Treatment)8(Documentation and Evidence)9(Research and Development)10(Perception Checks)11(Role Clarification)12(Modeling)()(Scaffolding Instruction Theory)(Vygotsky)(The actual level of development)(The potential level of development)(zone of proximal developmentZPD)ZPD(competence)(Task)()(Positive Psychology)(Norman Vincent Peale)(Stefan Klein)()(Huettel)&()(Donald Hebb1949)(Martin Seligman)()(ability)09(moment by moment)(intention)()(here and now)(meta-cognitive)(meta-communication)9.1GROW()IDP(Individual Development Program)()9.2 (Performance Coaching)()(Executive Coaching)(Alignment Coaching)(Engagement coaching)()(Empowerment coaching)(Opportunity coaching)9.1 (2007)()()()()()()()()()Executive()()()()()

()(1)(2)(3)(4)9.2() (2007)(internal information)(internal and external information)()(external information)()()()9.3 (2007)()

()()()-9.3()()()()()()()

9.4()(GROW Model)1996GROWGoal()()RealityOptions for improvementWhen will they commit to do(What)(When)(Who)(Will)()(CAAACS Model)(Auerbach)(inquiry)(personal discovery)(1)(Connection)(2)(Assessment)(3)(Articulation)(4)(Action)(5)(Commitment)(6)(Support)()(The Co-Active Coaching Model)-(Whiteworth,L., K.Kimsey-House,H. Kimsey-House,& P.Sandahl)(cornerstone)(1)(2)(3)(4)(1)(2)(3)

(work-life balance)(1)(internal listening)(2)(focused listening)(3)(global listening)()(WDEP Model)1965(Doing Therapy)(control theory)(doing)(thinking)(feeling)WDEPWant(What do you want)Doing(What do you want to do)Evaluation(How do you evaluating)Planning(What is your planning)()(Solution Focused Brief TheorySFBT Model)(1)(Elicit)(2)(Amplify)(3)(Reinforce)(4)(Start again)(scaling questions)/(tentative language, collaborative language)(1)(2)(3)()(4)()(EARS Model)(John Eaton & Roy Johnson)EARSEmpathize()Acknowledge()Reflect()(key words)Summary()9.4EARSEmpathize()Empathize()Empathize()Empathize()()(ERR Model)(Jackie Arnold)(Emotion)(Reality)(Responsibility)9.5()()()()()()(STSRR Model)(Victor Frankl)+=(It is Space that makes the difference)()()()()()(COACH Model)C(Current Situation)O(Objective)A(Alternatives)CH(CHoice)COACH(Inquiry)(advocacy)C(Current Situation)O(Objective)A(Alternatives)CH(CHoice)1~109.5-(Virginia,Cynthia & Lisa)()(The CIRCLE Model)(Contracting)(Exploring the Issues)(Developing the Relationship)(Coaching Context)(Learning and Development)(Evaluating)9.6-()()(EXACT Model)(Wilson Carol)(EXACT Model)(EXcitingPositive, inspiring)(AssessableMeasurable)(ChallengingStretching)(Time-framedWithin a deadline)(objective)(goal)(Reticular Activating SystemRAS)()

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1212()+++=()(Susan Alvey)(Technical Help)(Personal Support)(Individual Challenge)(Emotional Bond)10.1(Pliny Younger)(Horace Mann)(emotional theory)33%()(unending process)John Eaton & Roy Johnson(Definition)(Analysis)(Exploration)(Action)(Learning)(Feedback)10.2()(Workout)323(Gold Pyramid Relationship)10.3326(1)(2)(3)(problem orientation)(vision orientation)(4)(5)(6)(7)(8)(9)(10)

(Dual Relationship)()()329(1)(2)vs.()(3)vs.()(+)333(4)vs.SMARTS(Specific)M(Measurement)(identify)A(Achievable)(ensure)R(Relevant)T(Timed base)(Intervention Level and Time Axes)454533710.4SuggestingExploringConfrontingSupportingwhofuturepastwhoProblem-focusedSolution-focusedInsight-focusedPerson-focused(1)(Person-Focused)(2)(Insight-Focused)(3)(Problem-Focused)(4)(Solution-Focused)SAMIC(Simple)(Attainable)(Measurable)(Immediate)(Committed to)()()341(Rating Scale)()(12345)()

(reliability)(validity)343(self report inventory)()()344(1)(credibility)(2)(transferability)(3)(dependability)(4)(confirmability)345347(1)10.536027036018090(360)(90)(180)(270)(360)()()(Tornow)(Succession Plan)(Psychological Storm)(2)(MBTI)(Jung)()()(Katharine Cook Briggs)(Isabel Briggs Myers)10.6MBTI(Katharine Cook Briggs)(Perception)(Extravert)(Introvert)(Judgement)(Sensing)(Intuition)(Thinking)(Feeling)/(perception)(Sensing)(Intuition)(judgment)(Thinking)(Feeling)(E)(I)(Perception)(Extravert)

(Sensing)(Intuition)(Judgment)(Introvert)(Thinking)(Feeling)1616(SJ)(SP)(NT)(NF)10.1MBTI16(SJ)(SP)(NT)(NF)ESTJESTPENTJENFJISTJISTPINTJINFJESFJESFPENTPENFPISFJISFPINTPINFPESTJ()

ISTJ()

ESFJ()

ISFJ()

ESTP()

ISTP()

ESFP()

ISFP()

ENTJ()

INTJ()

ENTP()

INTP()

ENFJ()

INFJ()

ENFP()INFP()MBTIvs.MBTI(3)()(California Psychological InventoryCPI)(Harrison. G. Gough)18(1)(2)(3)(4)(5)(6)(7)(8)(9)(10)(11)(12)(13)(14)(15)(16)(17)(18)

(here and now)(here and now)10.7()coachcoacheeHere and Now10.8coachcoacheeHere and NowThere and Then10.9coachcoacheeHere and NowThere and Then(1)(1)(1.2)(1.2)(1.2.2)3152411.11.21.31.21.2.11.2.21.2.310.10()()()()(1)(2)()()(closed face)(neutral face)(open face)(3)E. T. Hall(1968)(018)(1.5 4)(412) (12)(4)(Paralinguistic)()()()(5)(Behavior and demeanor)()()()()()20%(6)()()()()()(Warren Christopher)90%(Ferdinand de Saussure)(parole)(langue)(1)()(2)()(3)()(4)()5K5K(Key Events)(Key Person)(Key Moment)(Key Turning Point)(Key Words)()(1)(Bridwhistell)35%(Knapp & Hall)50-60%40%70%(Mehrabian)7%38%()55%(2)(3)(1)(2)(3)(4)(5)(6)(7)(8)(1)(2)(3)(4)(5)(1)(2)(3)(4)(5)(6)(7)(8)1.2.3.()4.5.6.7.8.9.10.1.2.3.4.5.6.7.8.9.10.11.1(1)(2)(3)()empathypathypath emput yourself into othersshoes()(powerful)fit in shoes()&(Arthur P. Ciaramicoli & Katherine Ketcham) ()()(1)&(Karkhuff & Berenson)(Gazda)(1.0)(2.0)(3.0)(4.0)(2)(cognitive)(feelings emotion)(behavior)etc.(3)(4) () ()()(5)()()()()(6)

()Google(Eric Schmidt)()()(David Cooperrider)(1)(2)(3)()(4)(5)(6)(1)(2)(3)(4)(5)(6)(7)(Michael J.Marquardt)()()I(information)(intention)/(idea)()()I(information)(intention)/(idea)(1)(2)5W1H(whowhatwhenwherewhyhow)()(3)()(4)()(5)()(6)()(7)(8)

1.2.3. 4.5.6.7.8.9.10.11.12.()(restatement)()()()()1234511.3()(1)(description)(evaluative)(2)(specific)(general)(3)(behavior)(person)(4)(5)(behavior)(can do something)(6)(solicited)(imposed)(7)(well-timed)(8)(sharing of information)(giving advice)(1)(2)()(3)(4)(5)(6)(7)()()C1E1C2E2C3E3(Peaceful Warrior)