company profile pt. multiteknindo mitra utama 2014
TRANSCRIPT
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COMPANY PROFILE
PT. MULTITEKNINDO MITRA UTAMA
Drivetest, Site Survey, Fiber Optic Installation
Office : Jl. Asgo II No.1 Kel. Kamp. Rambutan Kec. Ciracas Jakarta Timur Telepon/Fax :+62 (0)21 87792521 PIC: ZiadAffendi, 085338994113, 087877741774 Email:[email protected] Website: www.Multitekmitra.com
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PT. Multiteknindo MitraUtama didirikan pada tanggal 23 May 2013, dengan Akta Perusahaan yang disahkan oleh Notaris H. Yunardi, S.H. dengan Akta Nomor 35 di Jakarta. Perusahaan ini bergerak dibidang Telekomunikasi, Kontraktor dan Supplier Alat-alat Telekomunikasi
PT. Multiteknindo Mitra Utama bertekad menjadi kontraktor yang selalu mengutamakan pelayanan Mitra dan menjadi bagian dari supporting system Perusahaan Telekomunikasi Nasional dan dengan menyediakan jasa dalam melakukan Network Optimization, Drive Test, Comissioning, Swap BTS, Site Survey, LOS Survey, Site Audit, Installation BTS for 3G, 3.5G, 4G Indoor Installation [DAS], Fiber Optic Installation.
Manajemen PT. MMU yakin dengan kemampuan Sumber Daya Manusia
yang dimilikinya akan dapat terus berpartisipasi dalam melaksanakan
pembangunan Infrastruktur Telekomunikasi di Indonesia.
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MAKSUD DAN TUJUAN PT.Multiteknindo, bermaksud menawarkan kerjasama dan penawaran solusi Jasa Layanan telekomunikasi kepada Perusahaan Anda melalui kerjasama dalam jasa Optimization and Drive Test, Site Survey and Site Audit. LOS Survey, Fiber Optic Installation,Installation of Distribution Antenna System (DAS) / Inbuilding
LINGKUP JASA
Drivetest Network
Fiber Optic Implementation ( Burried & Aerial FO Cable installation)
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Site Survey
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LOS Survey
Installation of Distribution Antenna System (DAS) Inbuilding
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Supply Material Installasi& Peralatan
Mounting
Fiber Optic parts : Pole, OTB. Clossure
Cable Tray
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PT. MMU di dukung Oleh sumber daya manusia yang telah Professional dalam bidang yang Berhubungan dengan infrastruktur Telekomunikasi selular mampu bekerja Untuk memberikan support facilitiesnya demi kepuasan pelanggan.
Berangkat dari keyakinan tersebut, Kami, PT. Multiteknindo MitraUtama sangat yakin dapat berperan aktif dalam pembangunan telekomunikasi dengan komitmen memberikan mutu serta pelayanan terbaik dan berkualitas.
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Projects of PT. MMU
1. INDOSAT Modernize IBS Phase 2 & 3 2013
Ericsson's DCS & WCDMA Systems
Jabodetabek (ongoing project)
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2. Site Survey Jabodetabek (XL Project- Ongoing
project)
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3. Inbuilding Drive test (HCPT)
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CV Director & Manager
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Support Monitoring Alarm, Performance and Statistic of the Network
Support for analyzing & Troubleshooting Network Elemen problem of ZTE &
Samsung
Support for analyzing & Troubleshooting Network Elemen problem On All
Network Elemen :
- DCN - Data Core Network : MPLS, PDSN, Backbone, BGP, DNS - VCN Voice Core Network : MSC, MGW, HLR, SMSC - BSS : BSC, BTS and RF problem.
- Transmission = MUX, Switch S340
- Power = Power problem
Managing coordination inter department, vendor and partner to solve the
problem of Network
Managing the Surveillance team for TT complaint handling, alarm monitoring, investigation, problem solving based on SLA
Managing and Leading 5 Surveilance Team (25 engineer) in Network Surveillance Activity 24/7.
Support for KPI reporting Weekly, Monthly and Annual report.
Managing and support the Plan Work Order (change configuration network), Support Checking for the output of PWOand checking process the to avoid
problem after Activity
TRAINING :
Core Network Basic Knowledge Samsung ( MSC, MGW)
iVAS Product ZTE (SMS, MMS, WAP, VMS, MCN)
ZTE CRBT Product Training for Technical Users
ZXC10 MSCe, MGW, USPP product & basic training for OM engineer
SLI Training Interpersonal Skill
SLI Training Being Proactive & Taking action
UI - HUAWEI BSS Training
(BSS 3606, BSC6800 Data configuration) UI HUAWEI NSS Training (CSOFTX3000, UMG8900, CHLR3000, IM2000) UI HUAWEI NGN Training (SOFTX3000, H.248, MGCP, SIP protocol) Motorola BSS 11 (Base Station System - Operational theory)
Motorola GPRS Optimization & Motorola Drive Test Tools (MDTT)
Motorola SYS01 (Introduction to GSM Interface)
Muhammad JazlanSamad
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Motorola SYS02 (BSS Database)
Motorola SYS03 (Advanced BSS Database)
Motorola NET03 (Network performance)
Motorola SYS04 (Introduction to BSS Planning and Dimensioning)
Motorola CP15 (Principles of RF Planning)
Motorola BSS 101 GPRS Operational Theory
Motorola BSS 102 GPRS Operational & Maintenance
Tower Climbing Safety
Motorota BSS Horizon Macro II Workshop (in Vietnam)
SKILLS
Familiar with ZTE & Samsung, All Network Elemen
Monitoring &Troubleshooting Alarm
Familiar with ZTE BSS and ZTE OSS
Familiar With Monitoring software ZTE : UNMS, SPM, iVAS, OMM, POMM, EMS, Eguard, MUX, Power NMS and Non ZTE : Cacti Server, STG
Experienced with MOTOROLA BSS (Base Station sub System) and radio network features and optimization parameters.
Experienced with ERICSSON TEMS Classic, TEMS Investigation 3.2
Experienced with SIEMENS TORNADO DMS
Experienced with MapInfo and Mapsource
Familiar with Protocol Analyzer K15 Tektronix
Experience with Motorola BTS, BSC and TRAU product type Familiar with Ericsson BTS and Transmission product Type. Familiar with NEC PDH
transmission.
Familiar with GPRS / PCU motorola
Strong analytical skill
Excellent English written and oral communication skill
Excellent Computer skills
EDUCATION
Bachelor of Telecommunications Engineering 1998
HasanuddinUniversity . Makassar-Indonesia
CONTACT INFO :
Contact No. 085215148501
Mail to [email protected] (official email)
NATIONALITY
Indonesia
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WORK EXPERIENCE:
PT. SMART TELKOM, NOC Shift Manager
May 2007 - May 2013,
Responsible for Team Monitoring and handling alarm, make sure the process of dispatching and escalating problem to the related person in all level are
running well according SLA.
Responsible to manage Surevilance Team for Monitoring BSS, Transmission, VAS/IN, DCN and CORE (MSC, MGW and HLR).
Responsible for Reporting: Weekly, Year Fault Management Report, CIR
(chronology incident), incident report.
Investigate problem dan escalate the network problem into the next level as necessary
Managing NOC Engineer for daily operation, daily, weekly, monthy Shift report.
Monitoring and managing the Surveillance team for TT complaint handling.
Coordinate with other department, vendor or partner for any issues related to network problem
Coordinate with other department, vendor or partner for any issues related Plan
Work Order Activity
MOTOROLA QATAR, BSS Support Engineer
November 2006 - December,
Commissioning BTS and troubleshooting Indoor network for ASIAN GAMES in QATAR
24 hours BSS on call support for troubleshouting and clearing alarm at the network for DOHA ASIAN GAMES.
Changing database parameter for upgrading/reconfiguration sites
BSC checking for Asian games preparation
Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU
Conduct ATP with Q-Tel (GSM operator in Qatar)
Analyzing and handling of problems/faults in the network from field.
WATANIYA TELECOM MALDIVES, BSS Zone Supervisor
January 2006 October 2006,
Manage Team work for Handling alarm and supervise the maintenance of
Network WATANIYA TELECOM MALDIVES
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Monitoring Network performances from OMC, (coordination, handling and investigating of RF Network related fault reports)
Supervise Subcontractor and supplier for the installation of BTS, BSC and TRAU Motorola in Republik Maldives, south Area
Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU
Analyzing and handling of problems/faults in the network from OMC-R
MOTOROLA MALDIVES, BSS Engineer
July 2005 November 2005,
Coordinating with customer WATANIYA TELECOM MALDIVES for Site implementation in Republik Maldives South Area.
Customer Care Support, (Relationship management, coordination, handling and investigating of RF Network related fault reports)
Supervise subcontractor for the installation of BTS, BSC and TRAU Motorola in Republik Maldives, south Area
Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU
Supervise the installation of PCU
Performed Acceptance Test with customer
SIEMENS INDONESIA, Radio Network Planning Engineer
January 2005 June 2005,
GSM Network Planning, Dimensioning & Expansions
Conducting a complete site survey for TELKOMSEL, Area East Indonesia (SUMALIRJA)
Conducting a complete site survey for 3G Network Planning for Natrindo, Area JABOTABEK Indonesia
Determine coordinate for the site candidates with antenna type, height and orientation.
Prepared Search Ring Maps (site planning).
Coordinated site acquisition process.
Performed Technical Site Survey to design antenna placement, antenna orientation, antenna type, tilt and other design aspects.
Planning of individual sites for coverage and capacity purposes.
Coordinate with land acquisition surveys to locate suitable network sites
Site survey and acquisition & acceptance
Using TORNADO tool for predictions and frequency planning
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MOTOROLA INDONESIA, BSS - KPI Engineer
December 2003January 2005,
Statistics analysis per cell and conducting site visits to investigate bad-stats Cells.
Traffic optimization for neighbor cells when new site become on air
Analyze drive test problems for the whole network and determine if caused by poor RF coverage, RF interference, handover parameters, poor power control
etc
Customer Care Support, (Relationship management, co-ordination and handling and investigating of RF Network related fault reports)
Optimize worst cells, improve Key Performance Indicator (KPI) such as EMD, TCH Blocking, SDCCH success rate, Hand Over Success Rate and identify
hardware problems
Specify corrective actions to maximize radio coverage by specifying antenna height, azimuth, angle, and/or equipment grade, software fix, power budgets,
up-link/downlink path balance and, antenna tilt
Supervise the subcon. For the installation of BTS, BSC and TRAU Motorola in Jabotabek Indonesian Area
Commissioning BSC & XCDR (BSC,XCDR, MSC connection checking, Signaling checking, Ater testing (CIC test))
Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU
Manage the Subcon for Upgrading TRX and SWAP BTS
Arrange all necessary things need for Reparenting BSC (change MSC connection) and Swing over Site (change BSC Site connection)
Supervise the installation of PCU
SOON POH Telecommunication, Project Coordinator
April 2002-December 2003,
Project Coordinator of ERICSSON BTS equipment Installation & Commissioning BTS In Jabotabek and Batam Area
Supervise the Installation of Indoor Installation in Batam Area
Supervise project Time for all the installation Supervise of the Micro outdoor installation
INFOSWARA GEMA BHUWANA, IT Engineer
August 2000-April 2002,
Designed and installed the VOIP configuration equipment Supervise the Daily Traffic of the Billing Server.
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Monitoring the daily alarms and distribute the faulty lists to the assigned groups
Supervise Dialer inst. In PABX
Sales Support For technical presentation
Create database application for customer services
LUCENT TECHNOLOGIES INDONESIA, Field Engineer
October 1997-June1998,
Perform WLL Survey IN STO TELKOM DIVRE VII
Supervise WLL equipment Installation
Commissioning the equipment of WLL Lucent (SWING System) Performed Acceptance Test with PT. Telkom as Customer
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Curriculum Vitae
ErtaFranaMeryLiyono
Address 1 : Kp. Cicentang RT 002 RW 001 RawabuntuSerpong South Tangerang 15318
Address 2: Link. Karang Asem RT 03 RW 01 Patokan Situbondo East Jawa 68312
Email: [email protected] Tel: +62 81933319901 (Mobile), +62 8811210994 (Mobile)
Personal Information
Full Name : ErtaFranaMeryLiyono
Place of birth : Situbondo
Date of birth : March 23, 1983
Religion : Moslem
Gender : Male
Marital Status : Single
Employment History
1. PT Smartfren Telecom, Sept 2007 Jan 2013
Period : May 2010 Jan 2013
Position Title: DCN Tier-1 Engineer
Industry : Telecommunication
Work Description:
- Ensure the smooth running of network operational according to SLA, SOP and Quality Standard
- To monitor and handling alarm and fault of DCN/MPLS, Transmission and Data Service.
- Co-ordinate and escalate to vendors and Tier 2 for any fault alarms that can't solve by DCN/MPLS surveillance and request support from them.
- Co-ordinate with transmission team for any anomaly traffic backbone based on Cacti and STG to check at transmission side
- Collect data performance PDSN, AAA, SPR and PCRF and make statistic to report Tier 2 and NOC Management
Period: August 2008 April 2010
Position Title : VAS IN Surveillance Engineer
Industry : Telecommunication
Work Description :
- Ensure the smooth running of network operational according to SLA, SOP and Quality Standard
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- To monitor & handling all alarm and fault of VAS IN (SMSC, SMSRouter, USSDLike)
- Co-ordinate and escalate to Tier 2 for any fault alarms that can't solve by VAS IN surveillance and request support from them
- Collect and query data SMS from SMSC DB to check error of SMS and escalate to Tier 2 for more investigate
- Make daily report based on testing SMS every after shift and handover to next shift team
Period : Sept 2007 July 2008
Position Title : Complaint Handling
Industry : Telecommunication
Work Description :
- Handles escalated trouble tickets from fulfillment team, provide basic troubleshooting prior to dispatching engineers for further investigations.
- Operates MANTIS (web based ticketing system) to monitor status of escalated cases and send reminder to engineers
- Creates manual reports and tool using MS Excel for trouble tickets
- Creates and release technical advisory for maintenance activity and service outages
- Creates the Planned Work Order for maintenance, updates and replacement of equipment in sites
- Follow up the progress of the resolution to the problem to the designated team (BSS, VAS/IN, MSC/ MGW, DCN, Transmission and TAC)
- Does the daily summary report of the tickets every after shift and handover as well as the weekly and monthly report.
Educational Background
Bachelor's Degree of Informatics Engineering
Major : Information Systems
Institute/University : STIKI Malang, Indonesia
GPA : 3.21 of 4
Graduation Date : 17 June 2006
Final Project Title : Design System of Delivery Packet with RFID (Radio Frequency Identification) Technology and Java Programming for PT CARAKA
Principal subjects/occupational skills covered:
- Information Systems Engineering
- Informatics Engineering
Certification
- Juniper Networks Certified Associate Junos (JNCIA Junos) - 2012
Technical Training
- SAP Business One held by Binus Center Bintaro (2012)
- JNCIA JUNOS Bootcamp held by Training Partner Jakarta (2012)
- Router ZXR10 Training held by ZTE corporation (2011)
- CRBT System held by ZTE corporation (2011)
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- Packet Data Service Node (PDSN) held by Smart Telecom (2010)
- Multiprotocol Label Switching (MPLS) held by PT Smart Telecom (2010)
- SMSC System, SMSRouter System, and USSDlike held by PT Smart Telecom and CBOSS (2008)
Languages
Mother tongue : Indonesian
Other Language(s) Spoken Written
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English Good Good
Organization Experience
1. STIKI Computer Networking Club (SCeN)in STIKI 2002
Position : Member
2. Hardware Intencive Course in STIKI 2001
Position : Member
3. KelompokIlmiahRemaja in SMU 1 Situbondo - 1998
Position : Section of The Community Relations
Technical Experience
Network System
- Having good skill & knowledge with VAS (SMSC, SMSRouter, USSDlike)
- Familiar with MPLS and Data/Internet Services NE (Router, Switch, PDSN, Firewall, AAA)
Database & graph design
- Having good skill & knowledge with MySQL DB, and MS SQL DB
- Familiar with Adobe Photoshop series, Macromedia Dreamweaver Series
Operating System
- Familiar with Windows, Linux
Product/Professional Service Tools
- CBOSSSMSC, CBOSSSMSRouter, CBOSSsmap, CBOSStmn, ZTE UMS (NMS), ZTE MPLS (Router), ZTE XGW, ZTE AAA-Agent, EMS PDSN, EMS Dialogic
Additional Information
Hobby: Music, Sport
Spend time activities: Playing bass guitar, listen to music, watching movie, gym
Strong point :Honest, good integrity, hard worker, fast learner, discipline, be able to work independently and as a team, careful and kindly
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COMPANY BUSINESS LICENSES