connecting dots between health, design and technology
TRANSCRIPT
Andreas Lorenz, Head of Mobile @ digitalMedLabUX-Schweiz, ETHZ, Zürich - 28. April 2016
Connecting Dots between Health, Design and Technology.UX-Design in Mobile Health
digitalMedLab.com
1816Stethoscope by René Laennec
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2016Stethoscope by CliniCloud
1816Stethoscope by René Laennec
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“Why can’t health care tools be as easy to use “as the tools I use in the rest of my life?”
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digitalMedLabConnecting Health, Technology & Design to create Value
HEALTH DESIGN TECHNOLOGY
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Reduce Costs, Time and medical Errors
+WoundDesk
• a mobile app
• a wound report
• a web-based administration
• a health analytics tool
• an open API
• an EHR-gateway
A mobile health system including:
Why is healthcare a challenge for user experience designers?
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Healthcare SettingsDesign/Develop for different
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Out-Patient Care/HomecareDesign/Develop for different settings
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HospitalDesign/Develop for different settings
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Medical Practice/SpecialistDesign/Develop for different settings
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Nursing HomeDesign/Develop for different settings
StakeholdersDesign/Develop for different users
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PatientDesign/Develop for different users
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NurseDesign/Develop for different users
PhysicianDesign/Develop for different users
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Health ITDesign/Develop for different users
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Health ManagementDesign/Develop for different users
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PharmaDesign/Develop for different users
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InsuranceDesign/Develop for different users
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Military HealthDesign/Develop for different users
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RequirementsmHealth
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Healthcare ProcessesmHealth Requirements
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Effective OutcomesmHealth Requirements
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Medical ValidationmHealth Requirements
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RegulationmHealth Requirements
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ReimbursementmHealth Requirements
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EHR IntegrationmHealth Requirements
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SecuritymHealth Requirements
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PrivacymHealth Requirements
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ConnectivitymHealth Requirements
LearningsHealth Product Development == UX-Driven Process
1 Know the processes and pains
2 Empower the provider
3 Start with a MVP
4 Use a lean methodology
5 Integrate grow hacking
6 Health visualization is king
7 Building trust through design
8 Switzerland is a small market
9 Localization is indispensable
Everything is a work in progress…
Presentation underslideshare.com/digitalmedlab
Andreas Lorenz
Questions?Thank you!
Head of Mobile / [email protected]