consumerism 5.pptx

8/16/2019 Consumerism 5.pptx

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Consumerism in

India


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OUTLINEDEFINITION

REASONS

REMEDIES

CONSUMER PROTECTION ACT

•

OBJECTIVES• CONSUMER RIGHTS

• RELIEF AVAILABLE FOR CONSUMERS


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!a" is Consumerism##$$

Consumerism is an organized

movement of citizens and governm

to strengthen the rights and powerbuyers in relation to sellers.


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H% IS THIS HAPPENING##

Lo& 'i"era() 'e*e's and lack of awareness of riencourages businessmen to be indierent to con

Backwardness

Ignorance

Lack of education and information Indian consumers get carried away by clever

advertising

Imbalance in demand and supply of commoditieleading to hoarding, black marketing, proteerin


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REMEDIES..• Active participation from the business, over

and consumers.

• Business must ensure e!ciency in productio

"uality of output and must refrain from #nfai

$rade %ractices

• overnment through legislations, statutory betc prevent e&ploitation of consumers.

• 'onsumers should assert their rights and pro

themselves from business malpractices


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'()*#+- %-($'$I

A'$,/01


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T!is ACT is a mi'es"one in "!e !is"or) o+so(io,e(onomi( 'e-is'a"ion in "!e (oun"r)

T!e .rs" e*er 'e-is'a"ion in India o+ i"s

/ind &!i(! so'e') aimed a" "!e -rie+s"ri/en (onsumers &!o &ere "!e *i("imso+ "!e un+air "rade 0ra("i(es and su1s"andard ser*i(es rendered "o "!em$


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OBJECTIE!

The main objective of the act is to provide f

the better protection of consumers.

The act is intended to provide simple, speed

and inexpensive redressed to the consumersgrievances, and relief of a specific nature an

award of compensation wherever appropria

to the consumer.

s


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EXTENT N! "#$E%&E # T(E "

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• T(E "T /0E) T# // #!) N! )E%$0"E) *N/E)) )E"00"//1 EX

21 T(E "ENT%/ $E%N+ENT.

• 0T "#$E%) // T(E )E"T#%) 3(ET(E% %0$TE, *2/0" #% "##E%T0$

• T(E %#$0)0#N) # T(E "T %E "#+EN)T#%1 0N NT*%E.

• T(E )ETT0N& * # T(E !0)*TE %E!%E))/ +"(0NE%1 3) #N/1 T#

N! EN2/E )EE!1 4*)T0"E T# T(E &&%0E$E! "#N)*+E%).


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"s &nder section)* of Consumer +rotection

consumer has the following rights- •

Right to safety.• Right to information.

• Right to choose.

• Right to be heard.

•

Right to redressed .• Right to consumer education.

• Right to healthy environment .

• Right to basic needs.


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%elief vailable To "onsumers

epending on the facts and circumstances, the 'edressal

give order for one or more of the following relief -)

%emoval of defects from the goods

%eplacement of the goods

%efund of the price paid

!iscontinuance of unfair trade practices or restrictive trade

3ithdrawal of the ha5ardous goods from being offered to s

ward for ade6uate costs to parties


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• Ri-!" "o sa+e") 2, right to be protected against the margoods and services which are ha2ardous to health, life aproperty of the consumer.

• Ri-!" "o 1e in+ormed 2, right to be provided all thoseinformation on the basis of which consumer decides to buor services about the "uality, "uantity, potency, purity, sand price of goods or services so as to protect the consumagainst unfair trade practices.

• Ri-!" "o 1e !eard 2, consumer has the right that his cobe heard. #nder this right the consumer can le complainagainst all those things which pre3udicial to his interest. the economic times


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'ight to choose -) "onsumer has the full right to buy good or services of his choicethe different goods or services available in the mar7et.

'ight to !ee/ redress -) %ight to see7 redressal against unfair trade practices unscru

exploitation of consumers. This ct provides compensation to consumer against unf

practice of the seller.

'ight to consumer education -) "onsumer education refers to educate the consume

with regards to their rights. 0n other words, consumers must be aware of the rights th

against the loss they suffer on account of goods and services purchased by them.


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Consumer3s Res0onsi1i'i"ies

8. Consumer should e0ercise his right

1. Cautious consumer2 o not buy blindly

3. %iling complaint for the redressed of genuine grievances

4. Consumer must be 5uality conscious2o not compromis

5uality

6. "dvertisements often e0aggerate2Beware of false adverti

*. o not forget to get 'eceipt and 7uarantee2warrantee c

8. o not buy in hurry


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PURCHASING UNDER PUBDISTRIBUTION S%STEM

consumerism 5.pptx

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