crosston boan technology 北京博安信息技术有限公司
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Crosston Boan Technology 北京博安信息技术有限公司. Boan Technology. - PowerPoint PPT PresentationTRANSCRIPT
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Company Profile
Right Solution, Right Attitude
Crosston Boan Technology
北京博安信息技术有限公司
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Company Profile
Right Solution, Right Attitude
Boan Technology
我公司以中国北京为中心,面向全中国的 IT咨询服务、系统集成公司。公司的高层管理人员均有十年以上的 IT管理经验,并有着广泛而且丰富的外企以及国有企业 IT背景和资源。
随着中国加快进入WTO的步伐,信息化、数字化、网络化正在深刻而彻底地改变着传统的经营方式并快速地冲激市场。基于公司的背景, Boan China更加充满信心地面向开放的中国市场。今天在这个新经济时代, Boan China致力于将 IT人力外包集成服务、企业信息电子化、数据语音集成服务推向一个新的高峰,同时把 Boan China的优秀经验带给我们的合作伙伴,与中国同行一起不断创新和发展。
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Company Profile
Right Solution, Right Attitude
Boan Technology
Choiceway Boan Technology Co. Ltd. is a professional Telecommunication System Integrator 专业的通信技术系统集成商Web site:www.choiceway.com.cn
Established in 1998 1998年成立
7 branch offices: Beijing, Shanghai, Guangzhou, ShenZhen ,Xian, ChengDu, HongKong.大中华区分公司:北京,上海,广州,深圳,西安,成都,香港
Beijing office takes the overall management of the business in China. 总部设在北京
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Company Profile
Right Solution, Right Attitude
What we do (Line Of Business服务范围 )
Intelligent Plant Structured Cabling智能结构化布线
Cisco Unified Communications ( UC)
IT outsourcing & IT system leasingIT外包及 IT系统租赁
LAN / WAN System Network equipment局 /广域系统网络设备
Audio & Video Conferencing System
音 /视频会议
Security System &CCTV
安防及中央监控系统
Boan TechnologyBoan Technology
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Company Profile
Right Solution, Right Attitude
Our Solution
Integrate the cutting-edge technologies and products in enterprise wide business solutions.
– Design, Stage Logistics, On-site Installation, Project Management and Training.设计,物流,现场安装,项目管理及培训
IT Outsourcing services IT外包服务
– IT equipment including PABX, Servers, PCs, Printer, Switch, etc. IT 设备包括:交换机,服务器,电脑,打印机,交换设备等
– People outsourcing 专业人员外包
– IT consultancy including assets & security management, etcIT咨询包括资产管理和企业安全管理
Business Application development & implementation商务应用开发及实施
IT Outsourcing ServicesIT 外包服务
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Company Profile
Right Solution, Right Attitude
Our Services服务
Maintenance(8X5)维护– Choices of maintenance维护方案
8 x 5 Standard maintenance scheme工作时间标准服务 Non-office hour services 非工作时间服务
– Customized maintenance contracts客户化维护方案 Dedicated spare for customer提供专门配件 Remote Diagnosis远端诊断
– Fulfillment of customer business requirement充分满足客户商业需求
Committed Response time for customer承诺反应时间– 3hr (city area), 8hr (> 50Km)市内 3小时, 50公里以外 8小时– Escalation System to track all Fault Calls 障碍逐级追踪系统
Faulty equipment replacement问题产品置换
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Company Profile
Right Solution, Right Attitude
Service TeamManager
Helpdesk
Engineer
ContractCustomers
Assig
nEn
gin
eer
Verify Priority
Cre
ate
C
ase
Ticket Take
Notification
Report and Close Case
Telephone Call
Service tracking system
Print service log
Service perform
Historical DB
Our Service
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Company Profile
Right Solution, Right Attitude
Our Operation
Service Escalation System逐级服务系统– Reception of fault calls 接收报告– 20-miniute response time 20分钟内响应– 2 hour on site services 2小时内到现场
Escalation for unresolved case遗留问题逐级解决方案
Senior technical staffs involvement资深技术专家参与
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Company Profile
Right Solution, Right Attitude
Our Solution解决方案
思科产品思科产品
• • Cisco CallManager Express/Unity ExpressCisco CallManager Express/Unity Express
•• Cisco CallManager/Unity Connections
•• Cisco MeetingPlace Express
• • Cisco IP Contact CenterCisco IP Contact Center
• • Witness , NICE Recording systemWitness , NICE Recording system
……………………..
Cisco Unified Communication
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Company Profile
Right Solution, Right Attitude
Our Services服务
Installation安装服务
Vendor-certified Engineer 厂商认证工程师
– Cisco Certified Expert 思科认证专业人员
– AVAYA Certified PABX/Call center AVAYA认证交换机 /呼叫中心专业人员
– SYSTIMAX (Commscope Certified )康普认证专业人员
Installation Options - Standard & Extended标准及扩容安装
System upgrade & optimization系统优化升级
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Company Profile
Right Solution, Right Attitude
Our Services服务
Project Management项目管理 Co-ordination 项目协调 Implementation 实施 Problem Resolution 解决方案 Progress Reviews (weekly)进度总结 Project Documentation 项目文档管理 Acceptance Criteria and Procedures set up 验收标准及程序设置
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Company Profile
Right Solution, Right Attitude
Our Professional Services专业服务
Integration Services集成服务– Installation安装– Maintenance 维护– Project Management项目管理– Site Preparation 现场安排– H/W & S/W Upgrades 软 /硬件升级– Relocation/Migration IT产品搬迁– Consulting services咨询服务– Network Security Services网络安全
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Company Profile
Right Solution, Right Attitude
Our Solution
• • CertificateCertificate 资质资质
•Commscope Commscope 认证系统集成商认证系统集成商
•Siemon Siemon 认证认证
•Ortronics Ortronics 认证认证
• • System CoverageSystem Coverage
• • Intelligent Plant Intelligent Plant 智能工厂智能工厂
• • Office Building –Horizontal cabling. Office Building –Horizontal cabling. 智能楼宇智能楼宇
Structured Cabling结构化布线
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Company Profile
Right Solution, Right Attitude
Our solution
Cisco 全面结决方案
– Firewall & VPN equipment防火墙及 VPN设备
– Network Security (IPS, Antivirus, Scanner etc.) 网络安全
– Telecom Support (CNC & CT )电信全面合作(网通及中国电信)
Network网络
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Company Profile
Right Solution, Right Attitude
Our Solutions
• • Polycom Video/Audio Conferencing SystemPolycom Video/Audio Conferencing System
Polycom Polycom 音音 //视频会议系统视频会议系统
• • Clearone Professional Audio Conferencing SystemClearone Professional Audio Conferencing System
Clearone Clearone 专业音频会议系统专业音频会议系统
• • Shure Professional MicrophonesShure Professional Microphones
Shure Shure 专业麦克风专业麦克风
• • AMX Integrated Central Control System AMX Integrated Central Control System
AMX AMX 集成中央控制系统集成中央控制系统
AV System视频系统
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Company Profile
Right Solution, Right Attitude
Thank You!