cty tnhh my pham thuong xuan cqng hoa xa hqi · pdf filedieu 1: doi ttf~~ ap dung quy tac hoat...

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CTY TNHH MY PHAM THUONG XUAN CQNG HOA xA HQI cnu NGHIA VI.E:TNAM DQc la - Tt}' do - Hanh phiic .--.~ C \\-c.r.r~ I" -_ ... :'-t-'~ ~Q _t ,"/ ~ v #'-':-\ .c ~ r/o'V~' ,~\. -;, ! p>r ,.,'\:' - " .~~"" -:!;. . ~ S? <;.~ ,~<<;.'" .:''''\. ~ ~ 112 ~"'~1."'r:'" - l~l,~~,\~~~Vc-~~q,<;,·~ .~. Y TAC HO . . <" " ~A~~ / if , , \~~. '.5,~:·\})\~«fo/ Dieu 1: Doi ttf~~ ap dung Quy tac hoat dong nay duce ap dung cho nguoi tham gia ban hang da d.p voi Cong ty, sau day duce goi la Tu v~n vien, Cac san pham cua Cong ty bao gom my pham, thirc pham chirc nang va toan b9 cac san pham khac mang nhan hieu Oriflame duce cong b6 trong Danh muc hang h6a kinh doanh theo phirong thirc da cap. Di~u 2: Djnh nghia Quy tilc hoat dong la b9 quy tac duce Cong ty xay dung va ap dung d~ dieu chinh hanh vi, quyen va nghia vu cua Tu van vien. Sau khi ky Hop dong tham gia ban hang da cap, Tu van vien phai tham gia chtrong trinh dao tao eo ban theo quy dinh, Khi hoan t~t chuong trinh dao tao eo ban Cong ty se c~p Chirng chi va The thanh vien cho Tu van vien, Tu van vien se duce thirc hien hoat dong ban hang da c~p sau khi duce c~p The thanh vien. Tu v~n vien mua sari pham Oriflame cua Cong ty d~ sir dung hoac ban tnrc ti~p lai cho ngiroi tieu dung tai noi a, noi lam viec cua ngiroi tieu dung hoac dia diem khac khong phai la dia diem ban le cua Cong ty hoac cua Tu v~n vien va duoc huong cac 19i ich nhir sau: - Diroc hirong chiet khau hoat dong (PD) tu doanh s6 nh6m va doanh s6 ea nhan. - Duoc huong tien thuong khi Tu v~n vien c6 it nhat mot nh6m cua Tu van vien dat mire 10.000 BP. - Ti~n thirong theo chirc danh. Di~u 3: HVp dBng tham gia ban hang da c§p Theo m~u dinh kern. Di~u 4: Quy~n 1Q'i va trach nhiem 1. Quyen 19iva trach nhiem cua Tu van vien 1.1 Tu v~n vien c6 cac quyen 19i sau: Tu v~n vien duce huong cac quyen 19i bao gom chiet khau, ti~n thirong va cac 19i ich khac diroc quy dinh cu th~ tai Chirong trinh tra thirong cua Cong ty. Chirong trinh tra thirong c6 th~ diroc Cong ty thay d6i vao tirng thoi diem voi dieu kien nhtrng thay d6i d6 duce dang ky voi eo quan nha mroc c6 tham quyen va duoc Cong ty cong b6 cho cac Tu van vien. Page 1

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CTY TNHH MY PHAM THUONG XUAN CQNG HOA xA HQI cnu NGHIA VI.E:TNAMDQc la - Tt}' do - Hanh phiic.--.~C·\\-c.r.r~I" -_ ...:'-t-'~

~Q _t ,"/ ~v #'-':-\ .c ~r/o'V~' ,~\. -;,

!p>r ,.,'\:' - " .~~"" -:!;. .~ S? <;.~ ,~<<;.'" ..:''''\. ~ ~ •112 ~"'~1."'r:'" -l~l,~~,\~~~Vc-~~q,<;,·~ .~. Y TAC HO .

. <" " ~A~~ / if, , \~~. '.5,~:·\})\~«fo/

Dieu 1: Doi ttf~~ ap dung

Quy tac hoat dong nay duce ap dung cho nguoi tham gia ban hang da d.p voi Cong ty, sauday duce goi la Tu v~n vien, Cac san pham cua Cong ty bao gom my pham, thirc phamchirc nang va toan b9 cac san pham khac mang nhan hieu Oriflame duce cong b6 trongDanh muc hang h6a kinh doanh theo phirong thirc da cap.

Di~u 2: Djnh nghia

Quy tilc hoat dong la b9 quy tac duce Cong ty xay dung va ap dung d~ dieu chinh hanh vi,quyen va nghia vu cua Tu van vien.

Sau khi ky Hop dong tham gia ban hang da cap, Tu van vien phai tham gia chtrong trinhdao tao eo ban theo quy dinh, Khi hoan t~t chuong trinh dao tao eo ban Cong ty se c~pChirng chi va The thanh vien cho Tu van vien, Tu van vien se duce thirc hien hoat dong banhang da c~p sau khi duce c~p The thanh vien.

Tu v~n vien mua sari pham Oriflame cua Cong ty d~ sir dung hoac ban tnrc ti~p lai chongiroi tieu dung tai noi a, noi lam viec cua ngiroi tieu dung hoac dia diem khac khong phaila dia diem ban le cua Cong ty hoac cua Tu v~n vien va duoc huong cac 19i ich nhir sau:

- Diroc hirong chiet khau hoat dong (PD) tu doanh s6 nh6m va doanh s6 ea nhan.

- Duoc huong tien thuong khi Tu v~n vien c6 it nhat mot nh6m cua Tu van vien dat mire10.000 BP.

- Ti~n thirong theo chirc danh.

Di~u 3: HVp dBng tham gia ban hang da c§p

Theo m~u dinh kern.

Di~u 4: Quy~n 1Q'i va trach nhiem

1. Quyen 19i va trach nhiem cua Tu van vien

1.1 Tu v~n vien c6 cac quyen 19i sau:

Tu v~n vien duce huong cac quyen 19i bao gom chiet khau, ti~n thirong va cac 19i ich khacdiroc quy dinh cu th~ tai Chirong trinh tra thirong cua Cong ty.

Chirong trinh tra thirong c6 th~ diroc Cong ty thay d6i vao tirng thoi diem voi dieu kiennhtrng thay d6i d6 duce dang ky voi eo quan nha mroc c6 tham quyen va duoc Cong tycong b6 cho cac Tu van vien.

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Duoc tham dir mien phi cac khoa dao t:;10,huan luyen do Cong ty t6 clnrc cho cac Tu v~nvien theo Chirong trinh dao t:;10eo ban.

1.2 Trach nhiern cua Tu van vien:

Xuat trinh The thanh vien truce khi gioi thieu hang hoa hoac tiep thi ban hang.

Cung cap d~y du nhtrng thong tin vS Cong ty va hang hoa kinh doanh theo phirong thirc dac~p cua Cong ty khi bao tro mot nguoi khac tham gia vao mang hroi ban hang da cap.

Thong tin trung thuc, chinh xac vS hang hoa duce chao ban.

Tuan thu Quy tac heat dong, Chirong trinh tra thuong cua Cong ty.

B6i thuong cho Cong ty, nguoi tieu dung va Tu van vien khac vS nhtrng thiet hai gay ra dohanh vi vi pham cua Tu van vien d6i voi cac dieu khoan cua Hop d6ng tham gia ban hangda cap, Quy t~c hoat dong, Chuong trinh tra thirong va cac quy dinh cua phap luat hienhanh.

Co cac trach nhiem khac theo quy dinh cua phap luat.

D~ tro thanh Tu v~n vien va tham gia mang hroi ban hang cua Cong ty, ngiroi muon thamgia phai duce mot nguoi hien la Tu van vien trong mang hroi ban hang cua Cong ty bao tro.

Chi mua hang hoa tu Cong ty va khong duce mua hang hoa tu b~t ky nguon nao khac.

Chi ban cac san pham Oriflame do Cong ty cung cap.

D6ng y d~ Cong ty khau tnr b~t ky hie nao d6i voi bat ky hoa don chua thanh toan choCong ty vao khoan chiet kh~u hoat dong hoac cac khoan tien khac ma Cong ty phai tra choTu v~n vien.

1.3 Cam Tu van vien thirc hien nhirng hanh vi sau day:

Yeu eau Tu van vien phai tra mot khoan tien nh~t dinh, nQP tiSn dat CQC hoac phai mua mothrong hang hoa nhat dinh duoi b~t ky hinh thirc nao d~ duoc quyen tham gia mang hroi banhang da cap,

Cung c~p thong tin sai lech hoac gay nham l~n vS loi ich cua viec tham gia ban hang dacap, tinh chat, cong dung cua hang hoa, hoat dong cua Cong ty d~ du d6 nguoi khac thamgia ban hang da cap.

T6 chirc cac buoi hoi thao, hoi nghi khach hang, hoi thao gioi thieu san pham, dao t:;10makhong diroc Cong ty uy quyen bang van ban.

Loi keo, du d6, mua chuoc Tu van vien cua doanh nghiep khac tham gia vao mang hroi banhang cua Cong ty.

Loi dung chirc vu, quyen han, dia vi xli hoi d~ yeu cfru nguoi khac tham gia vao mang hroiban hang da c~p hoac mua hang hoa kinh doanh theo phuong thirc da cap.

Su dung mang hroi ban hang cua Cong ty d~ tiep thi hoac kinh doanh cac san pham khactnr khi duce Cong ty chap thuan truce bang van ban.

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Loi keo cac Tu van vien trong tuyen bao tro cua mot Tu v~n vien khac.

Gioi thieu minh la nhan vien cua Cong ty khi ban hang hoac moi nhtrng ngiroi khac thamgia ban hang.

Ep bU9C cac Tu van vien khac dat hang voi Cong ty thong qua ma s6 Tu v~n vien cua minh.

Ban cho, ban trong, gioi thieu hoac trung bay cac san pham Oriflame do Cong ty cung captai b~t ky diem ban le nao.

lA Cac quy dinh khac:

Tu van vien khong diroc ap dung b~t cir dieu kien nao d@eo s6 mua hang toi thieu, du v~ s6hrong hay gia tri, d6i voi cac Tu van vien duce minh bao tro. T~t ea Tu van vien d~u eo th@dar mua b~t cir hrong hang nao tnrc tiep tu Cong ty, nhung phi xir ly va giao hang eo th@apdung tuy theo kich ca cua don d~t hang. Tu v~n vien phai tu can nhac d@quyet dinh xemminh eo nen giir hang t6n kho hay khong,

Tu van vien phai tuan thu toan b9 cac luat, quy dinh va nhirng nguyen tac thuc hanh apdung cho viec van dung tu each Tu van vien cua minh, bao gom luat va cac quy dinh v~viec dang ky thue va n9P h6 sa thue, Tu v~n vien khong duoc phep tham gia b~t cir hoatdong nao gay anh huong d~n uy tin Cong ty va cua chinh Tu v~n vien do.

Khi bat d~u lien lac voi nguoi tieu dung, Tu van vien phai gioi thieu minh la ai va giai thichmuc dich cua viec tiep xuc voi khach hang. Tu van vien phai dam bao nhan than cua minhhoan toan minh bach voi vai tro Tu van vi en trong bat cir thong tin lien lac nao eo lien quan,du la qua thir dien tu, trang web, cac trang truyen thong xii hoi, V.v. Phai neu r5 ten va chiti~t lien lac cling nhir cho bi~t rang nguoi gtri thong tin khong phai la dai dien chinh thirccua Cong ty. Tu "D9C lap" phai luon kern theo "Tu van vien" khi trinh bay v~ nhan thannhir ky ten vao thu dien tu, danh thiep, tren trang web, cac trang truyen thong xii hoi, V.v.

Cac thong tin ma Tu v~n vien cung cap cho nguoi tieu dung phai duoc trinh bay mot eachr5 rang va toan dien theo dung nguyen t~c trung tlnrc trong giao dich thirong mai, va theonguyen t~c bao v~ nhtrng nguoi khong the bay to Sl,I dong y cua minh nhir tre vi thanh nientheo quy dinh cua phap luat.

Tu v~n vien khong duce lam dung Sl,I tin nhiern cua nguoi tieu dung va phai ton trong Sl,I

thieu kinh nghiem thuong mai cua ho va khong duce khai thac tuoi tac, benh tat, Sl,I yeuduoi tarn than hay th@ chat, Sl,I nhe da ea tin, thieu hieu biet hoac thieu kha nang ngon ngfrcua ngiroi tieu dung.

Tu v~n vien phai dung viec gioi thieu hoac trinh bay ban hang khi nguoi tieu dung eo yeueau, va eo nhtrng bircc thich hop d@bao dam bao mat cac thong tin ea nhan rna nguoi tieudung thirc t~ hoac nguoi tieu dung tirong lai dii cung cap. Tu van vien eo the goi dien thoaihoac lien lac bang phuong tien dien tu voi nguoi tieu dung mot each hop ly va trong nhtrnggio hop ly d@tranh gay phien nhieu.

Khi lap ra nhom ea nhan cua minh, Tu van vien phai dam bao rang t~t ea cac Tu v~n vi enmoi deu ap dung dung cac di~u kien v~ tin dung trong tnrong hop duoc Cong ty cap tindung.

Tu van vien khong duoc phep tham gia phong van v~, hoac lien quan d~n Cong ty voi b~t

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cir eo quan truyen thong nao, du la dai truyen hinh, dai truyen thanh, tap chi, V.v., hoac sirdung b~t cir phirong tien truyen thong quang cao nao (bao gom viec quang cao lan truyennhir tin nhan, internet, v.v.) voi muc dich tiep thi viec kinh doanh cua minh rna khong c6van ban dong '1 truce cua Cong ty.

2. Quyen va nghia vu cua Cong ty:

Chiu trach nhiem v@tinh trung thirc va dQ chinh xac cua cac thong tin cung dp cho Tu vanvien.

Chiu trach nhiem chat hrong cua san pham duce ban va giai quyet cac khieu nai cua Tu v~nvien va nguoi tieu dung.

Chiu trach nhiem boi thirong cho nguoi tieu dung hoac Tu van vien khac v@thiet hai trongcac tnrong hop sau day:

(i) Tu v~n vien gay thiet hai cho nguoi tieu dung hoac Tu v~n vien khac khi thirc hien dungQuy dinh cua Cong ty d6i voi Tu van vien.

(ii) Tu v~n vien khong duce thong tin day du v@san pham theo quy dinh cua phap luat. Tnronghop thiet hai gay ra c6 l6i cua Tu v~n vi en hoac Tu van vien khac hoac nguoi tieu dung,thiet hai se do ben c6 l6i chiu trach nhiem.

Kh~u tnr tien thue thu nhap ea nhan cua Tu van vien d~ nQP vao ngan sach nha mroc theoquy dinh truce khi thanh toan tnrc tiep cac loi ich cho Tu van vien. Cong ty khong chiutrach nhiern v@bat ky khoan thue nao d6i voi b~t ky khoan thu nhap nao cua Tu van vienngoai khoan thu nhap ma Cong ty tnrc tiep chi tra cho Tu van vien,

T6 chirc dao tao, huan luyen khong thu phi cho Tu van vien theo Chirong trinh dao tao eoban.

Quan 1'1 Tu van vien thong qua h~ thong The thanh vien theo quy dinh.

Di~u 5: Cac lQi ich ma TU' vftn vien duo'c hurrng tir Churrng trinh tra thmrng

Chi tiSt diroc quy dinh tai Chirong trinh tra thuong.

Di~u 6: Clnrong trinh dao tao eo banChi tiet duce quy dinh tai Chuong trinh dao tao eo ban.

Di~u 7: Quy tic hoat dQng

Viec ban san pham Oriflame phai duce cam ket va thuc hien nghiem chinh theo nhtrng quydinh trong Quy t~c hoat dong nay. Tu van vien nao vi pham Quy tac hoat dong se phai chiutrach nhiem theo nQi dung cua Quy tac hoat dong va cac quy dinh phap luat c6 lien quan.

1. Quy dinh v@dao dire kinh doanh:

1.1 Tu van vien se trinh bay v@cac san pham Oriflame, eo hoi thu nhap, cac buoi huan luyenc6 lien quan va nhirng eo hoi va loi ich khac duce Cong ty dua ra cho cac khach hang va Tuv~n vien khac mot each trung thuc. Du bang loi n6i hay bang van ban, Tu v~n vi en se chidira ra nhirng thong tin chinh xac lien quan dSn san pham, s6 thu nhap va eo hoi kinh doanhduce neu trong cac tai lieu chinh thirc cua Cong ty.

1.2 Tu v~n vien se lich SlJ va kip thoi phuc vu khach hang khi nhan don d~t hang cling nhir xir1'1 cac khiSu nai theo dung cac quy trinh.

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.'1.~

1.3 Tu v~n vien se chap nhan va thirc hien cac trach nhiem ap dung cho cac chirc danh (khi Tuv~n vien la ngiroi bao tro Quan ly doe l~p hoac dat chirc danh Giam doe d<)clap hoac caohon).

1.4 Tu van vien se irng xir theo each th~ hien cac tieu chuan cao nhat v~ SlJ trung thuc, hrongthien, dao dire va trach nhiern.

1.5 Tu van vien se ton trong cac luat va quy dinh cua luat Viet Nam lien quan khi tien hanhkinh doanh cung Cong ty va khi xay dung nh6m kinh doanh quoc t~.

2. Quy dinh v~ tu each Tu v~n vien:

2.1 Cong ty c6 quyen tu choi don yeu d.u tro thanh Tu v~n vien hoac yeu d.u tai hoat dong cuaTu van vien.

2.2 D~ tro thanh Tu van vien, nguoi tham gia phai dat du d<)tuoi quy dinh cua phap luat VietNam va c6 nang hrc hanh vi dan SlJ dfry du, neu la ngiroi mroc ngoai phai c6 giay phep laodong tai Viet Nam. Cac ea nhan sau day khong diroc tham gia ban hang da cap: Ngiroi dangchap hanh hinh phat tu hoac c6 tien an v~ cac t<)isari xuat, buon ban hang gia, quang caogian d6i, kinh doanh trai phep, tron thue, lira d6i khach hang, cac t<)iv~ lira dao chiem doattai san, lam dung tin nhiem chiem doat tai san, chiem gift trai phep tai san,

2.3 Tu van vien chi la ea nhan, trong tnrong hQ'PTu v~n vien cfrn uy quyen cho mot ea nhankhac d~ tlnrc hien cac hoat dong ban hang hoac thanh toan cac khoan tien bi trS han choCong ty thi Tu v~n vien phai cung c~p gi~y uy quyen c6 SlJ xac nhan cua nguoi dtroc uyquyen va nhan than cua nguoi diroc uy quyen dap irng cac quy dinh tai muc 2.2 diroc d~ capben tren.

2.4 Tu van vien khong duce yeu cfru cac Tu van vien khac hoac Tu van vien tuong lai chiu phihuan luyen va phi tai lieu voi rmrc phi cao mot each b~t hQ'P ly. M9i khoan phi thu tu Tuv~n vien phai tnrc tiep lien quan d~n gia tri cua tai lieu, san pham hoac dich vu diroc cungcap tirong xirng.

2.5 HQ'Pd6ngtham gia ban hang da c~p se cham dirt trong cac tnrong hQ'Psau:

(i) Trong vong 12 thang lien tiep, neu Tu van vien khong d~t mua sari pham thi HQ'Pdong se tudong cham dirt ma khong cfrnbao tnroc.

(ii) Tu v~n vien c6 quyen don phirong cham dirt HQ'Pd6ng tham gia ban hang da c~p sau 10ngay lam viec k~ tu ngay giri thong bao bang van ban cho Cong ty.

(iii) Khi Tu v~n vien vi pham b~t ky quy dinh nao cua HQ'Pd6ng tham gia ban hang dacap, Chirong trinh tra thuong, Quy t~c hoat dong hoac cac quy dinh cua phap luathien hanh, Cong ty c6 quyen don phuong cham dirt HQ'Pdong sau 10 ngay lam vieck~ tu ngay thong bao cho Tu van vien bang van ban.

2.6 N~u tnrong hQ'Pea VQ'va chong cua Tu van vien cung hoat dong tren mot ma s6, vi ly dothay d6i h~ thong quan ly ma mot trong hai nguoi hoat dong diroi SlJ bao tro cua nguoi kiathi s6 tien thuong ma ngiroi d6 dat duce (neu c6) se duoc khau tnr di s6 tien thuong da nhankhi hai ngiroi hoat dong chung mot ma s6.

2.7 Cac ClJU Tu van vien (hoac vo/chong cua ClJU Tu v~n vien) c6 th~ nop don xin tai hoat dong

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-,

theo di~u kien sau:

a) it nhat da qua sau thang k€ tu khi Tu van vien da bi cham dirt do thoi viec (tnr khi c6 thoathuan khac voi Cong ty).

b) N9i dung don xin tai hoat dong phai neu r5 cac quy dinh duoc d~ cap trong Quy t~c hoatdong nay.

c) ClJU Tu van vien c6 th€ n9P don xin tro thanh Tu v~n vien tro lai neu c6 it nhat 12 thangkhong hoat dong sau khi cham dirt heat dong ma viec cham dirt nay khong phai do vi pharnQuy t~c hoat dong.

2.8 Cong ty c6 quyen kh6a ma s6 hoat dong cua Tu v~n vien trong thoi gian t6i da 12 thang, c6hieu hrc ngay, trong khi cho doi kiem tra viec vi pham HQ'P dong tham gia ban hang da c~pva Quy t~c hoat dong.

3. Duy tri tuyen bao tro:

3.1 Tu v~n vien khong duce phep dang ky chuyen mang hroi ban hang cua minh sang mottuyen bao tro khac, neu lam di~u d6 Tu v~n vien se mat toan bo mang hroi ban hang cuaminh cho nguoi bao tro tnroc d6 va Tu v~n vien chi duce phep dang kY la Tu van vien trolai sau khi cham dirt hoat dong.

3.2 Viec chuyen mang Iuoi ban hang cua Tu v~n vien nr nguoi bao tro nay d~n ngiroi bao trokhac chi diroc thirc hien trong nhtrng tnrong hQ'P dac biet va diroi sir quyet dinh cua Congty.

3.3 Khong duce phep chuyen mot nh6m ea nhan.

3.4 Tu v~n vien c6 th€ duoc phep chuyen giao mang hroi ban hang cua minh nhung chi chonguoi than nhat cua Tu van vien (do Cong ty toan quyen quyet dinh). Tu van vien phai giridon cho Cong ty d€ yeu c~u duce chuyen giao nhu yeu c~u tren .. Sau sau thang k€ tir khichuyen giao mang hroi ban hang cua minh Tu van vien c6 th€ nop don xin tai hoat dong trolai.

3.5 Trong tnrong hQ'P Tu van vien qua doi thi viec hoat dong se duce cham dirt trong vong bathang sau ngay nguoi nay qua doi neu ngiroi than khong nop don yeu c~u chuyen giao manghroi ban hang. Sau khi qua doi, toan bO cac khoan tien chira diroc thanh toan lien quan d~nnguoi da: m~t se duce tra cho (nhfrng) nguoi thira k~ duce uy quyen cua Tu v~n vi en da m~thoac ngiroi thira k~ nay c6 trach nhiem thanh toan cho Cong ty s6 tien ma Tu van vien da:m~t chira thanh toan. Cong ty c6 quyen yeu c~u nguoi diroc uy quyen xuat trinh chirng tu d€clnrng minh viec uy quyen nay la hQ'P l~ va d€ lam can cir thanh toan.

4. Cac quy tac hoat dong khac:

4.1 Quy t~c hoat dong khong quy dinh v~ lanh thE>doe quyen hoac nhuong quyen, Tu v~n vienkhong c6 quyen cap, ban, chuyen nhirong hoac chuyen giao mot lanh thE>hoac nhtrongquyen nhir tren. M9i Tu van vien deu duce tu do tien hanh viec kinh doanh cua minh a b~tcir khu vue nao trong lanh thE>Viet N am.

4.2 Cong ty hoat dong kinh doanh trong lanh thE>Viet Nam va hoan toan tuan thu cac nghia vuv~ ch~t hrong san pham, dang ky san pham, nhap khau va cac quy t~c khac duoc quy dinhd6i voi viec kinh doanh san pham cua Cong ty. Cong ty khong chiu trach nhiem v~ rnoi thiet

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hai, tranh chap hoac khieu kien phat sinh lien quan d~n viec kinh doanh qua bien gioi do Tuvfrn vien gay ra, vi the, Tu van vien hoan toan chiu trach nhiem v~ nhtrng hau qua kinhdoanh nay (neu c6).

4.3 Tu van vien thi doe l~p d6i voi Cong ty. Chirc danh duy nhat c6 th~ diroc dung tren danhthiep, cac Uti lieu in khac, hoac khi thong tin lien lac qua thu dien tu la "Tu van vien doclap" hoac "Quan ly doe lap" va "Giam doe doe lap", khi dat chirc danh tuong irng.

4.4 Tfrt ea cac tai lieu in, phim, hinh anh, thiet k~ lien quan den san pham Oriflame hoac quangba san pham Oriflame d~u c6 ban quyen bao v~, khong ai diroc phep sao chep toan bO hoacmot phan, du tren tai lieu in hay cong b6 tren mang xa hOi neu khong c6 van ban chap thuantnroc cua Cong ty.

4.5 Khong duce phep d6ng g6i lai hoac thay d6i bao bi hay nhan hieu cua cac san pham dtroibfrt ky hinh thtrc nao, san pham chi duce ban khi con nguyen ven bao bi, tem nhan.

4.6 Cac san pham Oriflame khong gay thiet hai hay t6n thuong neu duce sir dung cho muc dichda duce chi dinh va dung theo hirong dlln duce cung cap. Tfrt ea cac san pham duce muabao hiem trach nhiem, bao hiem nay ap dung cho SlJ hu t6n hoac thiet hai do khuyet diemcua san pham gay ra, nhung khong bao hiem cho viec sir dung san pham khong theo htrongdlln cua nha san xuat.

4.7 Cong ty c6 quyen thay d6i gia ea va cac loai san pham va phai thong bao cho Tu van vientruce khi thay d6i c6 hieu hrc. Cong ty se khong tinh them chiet khau, tien thuong hoac bfrtctr SlJ den bu nao khac cho bfrt cir t6n thfrt nao do thay d6i gia ea, thay d6i cac loai sari phamhoac do san pham khong con hang t6n trfr trong kho.

4.8 D6i, tra lai, mua lai San pham:

a) D6i, tra lai san pham:

Khi khach hang yeu c~u thirc hien viec d6i, tra hang trong thoi han 30 ngay k~ tu khi khachhang nhan hang, Tu van vien phai d~ nghi khach hang cung cfrp h6a don GTGT da mua sanpham d6 d~ diroc d6i cung loai san pham hoac san pham khac cua Oriflame. Tnrong hQ'Psan pham duce d6i c6 gia tri Ion hon gia tri san pham da mua tnroc d6 thi khach hang phaitra cho Cong ty s6 tien chenh lech nay.

b) Mua lai hang h6a:

b.l) Khi Tu vfrn vien c6 yeu c~u, Cong ty c6 trach nhiem mua lai hang h6a da ban cho Tu vanvien do, bao gom ea hang h6a duce ban theo chuong trinh khuyen mai,

b.2) Di~u kien mua lai hang h6a tu Tu vfrn vien:

(i) San pham con han str dung.

(ii) San pham con nguyen bao bi, tem nhan.

(iii) Yeu c~u mua lai duoc thuc hien trong thoi han 30 ngay k~ tu ngay Tu vfrn vien nhanhang.

b.3) Trong tnrong hop phai mua lai hang h6a theo quy dinh tai diem a, Cong ty c6 trachnhiem:

(i) Hoan lai tong s6 tien ma Tu vfrn vien da tra d~ nhan duce hang h6a d6 neu khong c6can cir d~ khau tnr theo quy dinh tai muc (ii) diroi day.

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(ii) Hoan lai tong s6 tien sau khi da tnr di cac chi phi quan ly, tai hru kho va chi phi hanhchinh khac nhimg khong thap hon 90% khoan tien ma Tu van vien da tra d~ nhan ducehang h6a do.

b.4) Khi hoan lai tien cho Tu v~n vien theo quy dinh tai muc b.3, Cong ty c6 th~ kh~u trir tienhoa hong, tien thirong va cac 19i ich kinh t~ khac ma Tu van vien da hirong tu viec mua hangh6a do.

b.5) Sau khi Hop dong tham gia ban hang da cap cham dirt, Cong ty c6 trach nhiem mua laihang h6a da ban cho Tu van vien theo cac quy dinh tai muc b.1, muc b.2, muc b.3 va mucb.4 neu tren.

4.9 N~u Tu v~n vien bang each nao do c6 dinh liu, theo luat hoac theo each khac, trong mot vutranh chap hay hoat dong c6 th~ lien quan hoac anh hirong tieu cue den viec kinh doanhhoac uy tin cua Cong ty, thi Tu van vien do phai chu dong thong bao cho Cong ty biet.

4.10 Cong ty c6 quyen mo rong hoac sua d6i Chirong trinh tra thirong, cac tieu chi v~ Quy tachoat dong sau khi dang kY voi BQ Cong Thirong. Cac thay d6i nay se c6 hieu hrc sau khiduce thong bao toi Tu van vien bang phirong thirc phu hop.

5. Quyen va trach nhiem cua cac Giam d6c dQc l~p va cap cao hon.

Ngoai cac quy t~c chung n6i tren ap dung cho t~t ea cac Tu van vien, nhtrng quy tac sau dayap dung cu th~ cho cac Giarn d6c doe l~p va cap cao hon. Vi pham b~t ctr quy tac nao trongcac quy t~c d~c biet nay se c6 ket qua lap tire bi nroc chirc danh Giam d6c doe l~p (va c~pcao hon) va moi d~c quyen kern theo - gom ea s6 tien thirong c6 lien quan - va tham chi c6th~ d~n den cham dirt Hop dong tham gia ban hang da cap.

5.1 Voi tu each Giam d6c doe l~p (va c~p cao hon), Tu van vien do phai h6 tro cho cac Tu vanvien trong nh6m ea nhan cua minh trong m6i ky catalogue bang each:

a) Tuyen dung va lien tuc phat trien nh6m ea nhan.

b) Tro giup, huong d~n va dong vien cac Tu v~n vien cua nh6m ea nhan nay.

c) T6 chirc hop dinh ky d~ huan luyen, dong vien, d~t chi tieu va theo doi.

d) Hu~n luyen cac Tu van vien thuoc tuyen diroi d~ dam bao viec kinh doanh cua ho tientrien theo each t6t nhat.

e) Duy tri thirong xuyen thong tin lien lac, thong bao ngay, dia diem hop, thong tin sanpham, cac bu6i huan luyen, v.v.

f) Tham du t~t ea cac cuoc hoi thao va cuoc hop duce Cong ty t6 chirc.

g) Thirc thi cac nguyen tac, quy tac va lanh dao d~ neu guong.

h) DlJ cac cuoc hop kinh doanh voi Cong ty khi duce moi den du boi quan ly ban hang khuVlJC.

5.2 Giam d6c dQc l~p (va c~p cao hon) khong duce phep dai dien hoac tham gia b~t cir Cong tyban hang true tiep hoac da cap nao khac.

5.3 Neu vo/chong cua met Giam doe dQc l~p (va cap cao hon) la dai dien hoac tham gia Congty ban hang tnrc tiep hoac da c~p khac, thi nguoi vo/chong nay khong duce phep tham giab~t cir hoat dQng nao cua Cong ty, va hoat dong cua ngiroi nay phai duce tach rieng biet voiho~t dQng cua Cong ty. Cac Giam d6c dQc l~p (va c~p caD han) phai thong bao cho Oriflame

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neu nguoi vo/chong mIY la dai dien hoac tham gia Cong ty ban hang tnrc tiep hoac da c.1pkhac.

5.4 Trong tnrong hQ'P Giam doe doe 1~p (va cao hon) qua dei, tuy theo quyet dinh cua Cong tyhoac trong mot s6 tnrong hQ'P clnrc danh Giarn d6c dQc lap (va c.1p cao hon) c6 th~ ducethira k~ boi nguoi than cua Giam d6c do, voi dieu kien nguoi than nay c6 th~ chirng to rangminh c6 th~ hoan thanh t.1t ea cac yeu eau cua mot Giam d6c dQc lap (va c.1p cao hon) nlnrda neu trong khoan 6.1 er tren. Nguoi k~ nhiem phai giri van ban yeu c~u thira k~ chirc danhnay trong vong 03 thang k~ tu ngay Giam d6c dQc l~p qua doi, neu nguoi muon thira k~khong giri don yeu c~u thira k~ thi ma s6 hoat dong cua Giam d6c doe lap d6 se bi chamdirt.

5.5 Giam d6c dQc l~p (va cap cao hon) phai ap dung dung moi quy t~c hoac huong d~n b6 sungma Cong ty c6 th~ thong bao bang van ban theo tirng thoi diem sau khi Cong ty da dang kyvoi cac eo quan chirc nang.

6. Quy trinh xir 1y khi~u nai

MQi khieu nai do vi pham cac quy dinh trong Quy tac hoat dong se diroc chuyen den t6chirc ban hang Cong ty tai dia phuong va/hoac giam dcc dieu hanh cua Cong ty.

Di~u 8: Hi~u luc thi hanhQuy t~c hoat dong nay c6 hieu lire k~ tu ngay 01 thang 01 nam 2015, thay th~ cho cac banQuy tac hoat dong truce d6. Trong qua trinh thirc hien quy tac, neu c6 phat sinh tranh chapma quy t~c nay khong quy dinh thi se chiu sir dieu chinh cua phap luat c6 lien quan.

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