cultural diversity

Cultural DiversityBased on the example of Thomson Reuters

17th May 2011

THOMSON REUTERS GLOBAL RESOURCESTHOMSON REUTERS GLOBAL RESOURCES

1. Thomson Reuters

2. Intercultural issues

Agenda

THOMSON REUTERS GLOBAL RESOURCES

Thomson Reuters – Corporate Purpose

We provide intelligent information to the world’s businesses:


Legal: $3.6bnWestlaw is relied upon by 98% of the world’s major law firms.

Healthcare & Science: $0.83bnInforming healthcare decisions affecting over 150 million lives and used by over 20 million

researchers worldwide.

Media: $0.37bnReuters News reaches over one billion people every day.

Tax & Accounting: $1.0bnCheckpoint used by every one of the top 100 U.S. accounting firms.

Financial: $7.5bnProvides financial applications for over half a million professionals globally.

We have the #1 or #2 position in the markets we serve

Our Businesses


1Company – 2 Divisions

Professional Division

MarketsDivision


TR Professional Division at a Glance

Legal

$3.6 billion revenue 2009

Market-leading online legal

information in U.S. and Canada

Largely based on Novus, TRGR’s original asset

Tax & Accountin

g$1.0 billion revenue

2009

Market-leading U.S. Tax Research

Platform

Strong international growth potential

Health & Science


Combines U.S. healthcare and

international scientific assets

U.S. healthcare reform key driver; scientific business truly international


TR Markets Division at a Glance

Sales & Trading


Delivers the pre-trade, trading and

post-trade processing solutions necessary

to drive global markets.

Investment &

Advisory


Offers differentiated analytics, content and

workflow tools that drive decision-

making, performance & efficiency in

investment mgmt, banking, retail wealth

mgmt and Corporations.

Enterprise


Enables automation of trading processes

from front to back office, risk and

portfolio management systems, and data

distribution platforms for financial

institutions globally.

Media


Informs the world by providing authoritative news and information

to media and business

professionals

.


.

Largest Provider of Intelligent Information

Thomson Reuters is the largest provider of intelligent information to business and professional customers in the world. Generating a total revenue of $13.0bn in 2009.

True Global Presence We operate in 300 cities in over 100 countries across the world

For Professionals, By Professionals

Across our business, we have varied and vast expertise, including 14,300 legal experts; 9,300 financial experts; 4,800 tax and accounting experts; 4,500 healthcare and scientific experts and 2,800 seasoned journalists.

Strong Brand Named #40 in the BusinessWeek 2009 ranking of the 100 Best Global Brands.Ranked #2 for Financial Data Services in Fortune’s 2010 Most Admired Companies list

Competitive Advantage


• TRGR since 2002

• Thalwil (2002 – 2005)

• Zug (2005 – 2009)

• Baar (as of 06/2009)

• Over 120 staff (80 expats)

Thomson Reuters Global Resources (TRGR)


120 Employees – Steady Profile, Few Moves in Q1


• Message of Tom Glocer, CEO Thomson Reuters

• Diversity is good for business because:

– Promotes global thinking (helps to expand business globally)

– Fosters innovation (fuel for revenue growth)

– Reflects inclusive, welcoming culture (people feel safe to

speak-up, contribute their best)

– Passion for talent (intelligent information)

– Employer of choice

Thomson Reuters: Diversity

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• Diversity

– Local vs Expats

– Language barriers

– Cultural differences

• Actions

– Let‘s connect

– Spousal days

– Volunteer day

Thomson Reuters Global Resources: Diversity


Improvement: Ambiance

cultural diversity

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