customer sharing: set tv - from broadcast to narrowcast – new media era on cloud

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From Broadcasting to Narrowcasting SET New Media Era on Cloud Andy Wang, CIO of SET May 20 th , 2016 Sanlih Confidential

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Page 1: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

From Broadcasting to NarrowcastingSET New Media Era on Cloud

Andy Wang, CIO of SET

May 20th, 2016Sanlih Confidential

Page 2: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Agenda

2

About SET

The Challenges

How We Adopt Cloud

Some Advanced

Summary

Sanlih Confidential

Page 3: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

About SET

3

Page 4: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Sanlih E-Television

4

1992年創立一路走來…..

專注 創新 堅持

1600名員工力行…..

團隊合作 經驗分享人才培訓 人才發掘積極熱情 自我學習

年營業額60億

Page 5: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Sanlih E-Television

TAIWAN TOP 1

CONTENT PROVIDER

SET

Others

4000 Hrs/yr(29%)

TAIWAN TOP 1DRAMA PRODUCER

SET

Others

1500 Hrs/yr(70%)

One-third content is provided by SET (total 14,000hrs/y in Taiwan)

7 out of 10 dramas are produced by SET (total 2,400hrs/y in Taiwan)

Key Numbers: 168

Page 6: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Sanlih E-Television

24%

20%

12%

9%

8%

8%

7%

6%4%

3%

三立家族6個頻道

總收視率第一

V-family (6頻道)

SET family (6頻道)

Et-family (8頻道)

T-family (3頻道)

G-family (6頻道)

S-family (5頻道)

C-family (3頻道)

Er-family (5頻道)

J-family (3頻道)

U-family (2頻道)

Et-family8個頻道

T-family

3個頻道

台灣台

都會台

新聞台

財經台

國際台

MTV

6 channels to dominate one-fourth CATV market in Taiwan

Key Numbers: 168

Page 7: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

7 drama producing lines for cable TV + 1 internet drama producing line for new media

7Sanlih Confidential

Sanlih E-TelevisionKey Numbers: 168

Page 8: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

The Challenges

8

Page 9: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

For a Traditional TV Broadcaster

1. Will you switch TV channel wile AD time?

2. Do you put a TV in your toilet?

3. Would you bring your smart phone into your toilet?

4. And…

Is cable TV necessary to you?

9

Page 10: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

10In the past……

Page 11: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

11At present……

Page 12: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

How People Enjoy SET New Media

12

11.6%15.0% 17.6%

21.1%24.4%

62.2%

72.6%76.2% 73.7% 74.2% 75.8%

88.4% 85.0% 82.4% 78.9% 75.7%

37.8%27.5% 23.8% 26.3% 25.8% 24.2%

PC+Laptop Phone+Tablet

3/4with

Mobile

……

……

Page 13: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

13

A Guess: Who Said: Content is King !!(內容為王)

Page 14: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

14

In 2016, you should say:

CHANNEL IS GOD !!

Page 15: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

So, Challenges for SET New Media

Right content to right people,

at right place and right time

Mobile, and cross platforms

15

Page 16: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Changing requirement and fast deploying

Scaling and cost

Limited resource for MA

Managing complex/realtime data: collection and processing 16

Page 17: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

How We Adopt Cloud to …

17Sanlih Confidential

Page 18: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Cost down and Scale up

To solve Sudden traffic and loading

Keys ELB

Auto scaling

Benefits Elastic to keep high availability

in cost

Promptly respond to mass traffic

Distribute Content to Global

18Sanlih Confidential

Page 19: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Deploy and Performance

To Solve Complex service from

different backends

System complexity

Keys Micro service architecture

(MSA) with API Gateway

Purely static frontend in S3

Benefits Deploy efficiency

Performance and stability

19Sanlih Confidential

Page 20: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Secure Service

To Solve Malicious connections results

in security issues,

and un-necessary traffic cost

Keys CloudFront

WAF

Benefits Filtering traffic in simple and

managed process

Reduce server loading

Save cost from HW deployment

20Sanlih Confidential

Page 21: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

21Sanlih Confidential

Page 22: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

SET Big Data Foundation

22

Vision Engine

Crawl Engine

Search Engine

Behavior Engine

Insight Engine

Recommend Engine

Crawl Engine

Search Engine

Behavior Engine

Recommend Engine

Insight Engine

Vision Engine

Page 23: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

User Tracking cross Domains

To Solve Storing mass user

behaviors and streams

Keys Kinesis Firehorse

Benefits Capture instant

stream data with managed and elastic service

Release server loading

23Sanlih Confidential

Page 24: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Search Engine and Application

24

Search Engine

Behavior Engine

Insight Engine

Recommend

Engine

Results Browsing History

SearchingRecords

Search Optimization Keyword SEM User Profiling Word of Mouse

Personalization Recommendation Precisely Marketing

Page 25: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Search Service

To Solve Providing high performance

search and analysis service

Keys Elastic Search

DynamoDB

Benefits Easy to create and maintain

Integrable

Extensible

25Sanlih Confidential

Page 26: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Summary

26

Page 27: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

A Broadcaster with New MediaTaking advantage and insight of precise audience and fans info

Traditional Media to Internet Each audience belongs to difference market

Open Business to Cross PlatformsPrecise content to audience

Precise target for AD customer

27

While Audience Leave TV…

Page 28: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

The Lesson Learnt…

CostAdjust architecture and application with cloud advantages to economy

ManagementMake the best of cloud features, change your management mindset

SecurityRaise up security and availability using cloud capabilities

28Sanlih Confidential

Page 29: Customer Sharing: SET TV - From Broadcast to Narrowcast – New Media Era on Cloud

Thank You!

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