ABDUL MANNAN MOBILE : 512317507 EMAIL- ID: ABDUL2.M@TCS.COM ADDRESS: - NO 19, W IEL ICKA 83A , KRAKOW POLAND -30-020

Summary

3.8 Years of experience in Java/J2EE Development and Application Support. 2.5 Year of experience in Salesforce.com Admin Configuration, force.com

development and support. 1.8 Year of experience in Java swing Development and Designing. Strong knowledge of implementation and deployment of OmniFlow and

OmniDocs application. Strong knowledge of Analyzing and bug fixing. Fair knowledge is writing Queries and procedures using MySQL. Excellent working knowledge in Java, Servlets, JSP, HTML, JavaScript,

MySQL, Tomcat, Jboss, iReport, Swing , Visual force, Apex . Sound knowledge of Struts 1.2 and Hibernate.

Experience Summary

I have 7.5 year of expertise in IT Sector and have worked on different domains. My area of experience primarily spans the tools and technologies in the vast field of JAVA Application, cloud computing (SFDC) and website development. I am well versed in the Web application concepts. My assignments have made me work in using different tools i.e. Eclipse [Java web Application development], NetBeans [Java Swing application development tool], Toad [Database management tool], iReport Developer [A reporting tool], PL/ SQL DEVELOPER [a Highly Scalable software specializing in data warehousing and analytic applications] .

Exposure to the complete Software development life cycle (requirement analysis, feasibility study, requirement & design document preparation, design, development, testing, pre and post implementation support).

Worked on multiple of industries domain, Telecommunication, Education, Banking, Hospitality & Media and Information services.

Experience in web application development in Apex, visual force, Java/J2EE, Struts, Spring, Hibernate using SQL & Oracle.

OCJP Citified java programmer. Worked in a closely monitored SOX controlled and SLA based environment. Strong Analytical and excellent Problem-solving skills coupled with good

communication skills. Excellent Team & Client management skills. Completed ITIL Foundation certification Preparing reports from SQL. Good hands on experience in overall quality management process, IPMS tool,

IQMS tool. Good working knowledge of Database tools such as TOAD and PLSQL Developer Client interaction and co-ordination for all activities from requirements analysis

post-delivery support through regular status reporting and weekly calls. Formulated strategy for change management process for development teams

and participated in various change control initiatives.

CURRENT ROLE AND RESPONSIBILITY

Module lead of Sales tracks in Project Connect. L2/L3 support for Java Application support in current project. Supporting 3 Java and Salesforce (CRM) Applications in current project. Tracking reported Issue / Bug of application in JIRA Making code change in current running application as per request. Analyzing and resolving issues in specified SLA. Leading 13 member L1 Support team of production support. Involved in billing activities in current project.

PROFESSIONAL EXPERIENCE

IT Analyst in TCS from October 2012 to Present. System Engineer in TCS from September 2011 to October 2012. Business Associate in Crown Solution (BA in TCS), Chennai from July 2010 to

Sep 2011. Software Engineer in Frisco Tech, Bangalore from July 2007 to June 2010.

TECHNICAL SKILLS

Web development : JAVA, Servlets, JSP, Apex, HTML, JavaScript Frame Work : Struts 1.2, Hibernate, WAFr, GUI : JSP, JavaScript, Visualforce HTML, Swing IDE : Eclipse HELIOS, iReport, Dreamviewer, NetBeans Operating System : Windows, Unix Database : MySql 5.0, Oracle R12 Application/Web Server : Tomcat 6.5, Jboss 4.2

SUPPORT TOOLS

Ticketing Tools : BMC Remedy, CA Help desk, JIRA, Clarizon Monitoring Tools : Control-M, OpsView Monitoring. Repository Tools : Perforce P4V, Clear Case, SVN

ADDITIONAL EXPERIENCE

Worked as Trainee from July 2007 to Dec 2007 in Frisco Tech.

EDUCATION

Bachelor of Business Management from Bangalore University Three year Diploma in Information Technology from Karnataka Board of Techni-

cal Education passed out in 2007. 10+2 from Bihar Education Board, 2004 pass out. 10th from Bihar Education Board, 2002 pass out.

CERTIFICATION

Certified ITIL Foundation for IT Service Management in 2013. OCJP Certified programmer in 2012

OTHER ACHIEVEMENTS

Best Bowler of the TCS-CISCO 2014 cricket tournament. Winner of Account level TCS-EA Cricket tournament 2013, led by me. Represented M&IS Cricket Team in TCS Cricket tournament 2013.

PROJECT# 1 WITH CISCO SYSTEM INC, USA (TCS)

Project Connect - Sales : FEB 2014 TO PRESENTRole : Module LeadTechnologies : Apex classes, Visual Force, Java ScriptProject Description : Cisco Capital began a major cross functional

project called “Project Connect to implement a global lease and loan origination and servicing system to support Cisco Capital’s business and primary processes. It has three different tracks(Sales / Origination / Servicing)

Responsibilities :

SFDC Admin configuration works, Analyzing production issues and fixing. Performing data / Code fix in production Changing existing Apex code as per request Working on Problem issues Creating Email alerts and Work flow rules. Daily Status reporting to Client

PROJECT# 2 WITH ELECTRONIC ARTS , USA (TCS)

Contract Management : JAN 2013 TO FEB 2014Role : Salesforce.com DeveloperTechnologies : Apex classes, Visual Force, Java ScriptProject Description : Contract Management is an Application to

manage contract between two parties, Vendor and supplier. It manages the Legal contract between both the parties with the payment details and goes for different level of Approvals after signing the contract.

Responsibilities : Admin configuration works, Writing classes and test classes. Writing test cases using jUnit. Configuring Approval process. Creating Email alerts and Work flow rules. Creating Triggers and S-Control. Analyzing the production issues and resolving it.

OmniFlow/OmniDocs : AUG 2011 TO PRESENTRole : Module LeaderTechnologies : Core Java, JSP, MySQLProject Description : The project of EA i.e. Invoice & Advertiser

Approval Processing is basically belongs to finance domain. It has six processes (Account Payable, Document Indexing, Deduction Management, Advertisement & Markdown, Cash Batch Management and Pogo Advertiser). Its mainly use to flow the invoice from different approval and reject steps and finally store the softcopy.

Responsibilities :

Worked for analyzing the project requirement. Worked on developing new forms in Account payable process. Worked and implemented new process improvements. Involved in analyzing/fixing the bugs. Involved in preparing/updating the project documents. Made changes in Routing criteria of Work item movement.

Supplier Extranet : MARCH 2011 TO PRESENTRole : Java DeveloperTechnologies : Core Java, JSP, Servlat, Oracle, WAFrProject Description : This web page is designed to process the pack out

vendor receipts communicated through the EA Supplier Receiving Module by the Electronic Arts Pack out vendors. This application is built using the Web Application Framework [WAFr].

Responsibilities :

Worked on making change in current functionality. Adding and giving new user access to the application. Involved in analyzing/fixing the bugs. Involved in preparing/updating the project documents.

WAFr Framework : MARCH 2011 TO PRESENTRole : Admin Configuration ManagerTechnologies : JSP, Servlets, Oracle, WAFrProject Description : The Web Application Framework (WAFr) is an

authentication module hosted on stokpddb.ea.com. This authentication module validates user network IDs/passwords against Active Directory and then establishes a connection to the destination application.

Responsibilities :

Configuring the WAFr authentication module for Application. Maintaining the application health up and running. Involved in analyzing issue and resolving. Involved in preparing/updating the project documents.

PROJECT# 3 WITH LCH-CLEARNET , UK (TCS)

LME/NODAL : JULY 2010 TO MARCH 2011.Role : Application SupportTechnologies : UNIX, J2EE, JDBC, Struts 1.2, Oracle Project Description : LCH.Clearnet is the leading independent clearing

house group, serving major international exchanges and platforms, as well as a range of OTC markets. It clears a broad range of asset classes including: securities, exchange traded derivatives, energy, freight, interbank interest rate swaps and euro and sterling denominated bonds and repos; and works closely with market participants and exchanges to identify and develop clearing services for new asset classes.

Responsibilities :

Monitoring Work flow of Data load. Communicating with Downstream and Upstream if any delay in process. Debugging PL/SQL procedures. Involved in analyzing/fixing the issue. Maintaining Change management process.

PROJECT# 4 WITH FRISCO TECH , BANGALORE

ANS Hospitality Solution :NOV 2009 TO JUNE 2010Role : Java DeveloperTechnologies : Core-Java, HTML, Servlets, JSP, Ajex, My SQL.Project Description : This Application is mainly focused on providing

flats and Services Apartment. This is web based application where the person can search flats, Service Apartment with their respective location. In web based application person can Sign Up/book/cancel/change the flats Apartment through this application.

Responsibilities :

Involved in Designing new page and writing JSP’s. Worked in creating validation class in Servlets. Created iReport templates. Worked on Test reports. Prepared application Guide documents.

PROJECT# 5 WITH FRISCO TECH , BANGALORE

Medical Billing : DEC2008 TO OCT 2009Role : Java Swing Developer

Technologies : Java Swing, iReport, MySql.Project Description : This Application is mainly used for storing the

complete information about the medicine in the medical shops. This is stand alone application where the owner and the employee of the shop can keep the record of the incoming and the outgoing medicines. This application also keeps the information about the venders and distributors of the medical store.

Responsibilities :

Involved in preparing technical document of the product. Worked on Supplier and Stock module. Designing new Module using Net Beans IDE. Writing classes and actions. Working on testing report to resolve Bugs.

PROJECT# 6 WITH FRISCO TECH , BANGALORE

Vidya Management : JAN 2008 TO DEC 2008Role : Java Swing DeveloperTechnologies : Java, Swing, iReport, MySql Project Description : This is a unique product developed for School

Management systems comprehensive intranet and internet based software for managing schools. It empowers the school in achieving higher efficiency in operations, effective management and better co-ordination of available resources by providing accurate and relevant information. It is very helpful software for Students, Parents, Teachers, Staff Members, and Management enabling users to have all the relevant information and communication at a single place.

Responsibilities :

Involved in preparing technical and user guide document of the product. Worked on Pay slip and School Library Module. Designing new Module using Net Beans IDE. Writing classes and interfaces. Working on testing report and resolving Bugs.

IINTERESTSNTERESTS A ANDND H HOBBIESOBBIES

Swimming Social networking TT, Cricket and Badminton.

PERSONAL DETAILS

NAME : ABDUL MANNAN

FATHER NAME : ANWARUL HASSAN KHAN

NATIONALITY : INDIAN

DATE OF B IRTH : SEP 18, 1986

MARITAL STATUS : S INGLE

LANGUAGE KNOWN : ENGLISH , H INDI , URDU

DECLARATION

I consider myself familiar with Information science and S/W Engineering as-pects. I am also confident of my ability to work in a team and as an individual. I hereby, declare that the details furnished above are true to the best of my knowledge. .

(Abdul Mannan)