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Versatile mix of HP and BEA technologieshelps Delta Telecom beat change

“OpenVMS has become a traditionwith us, it is our habit to use it and HPprovides critical services for us bysupporting our OpenVMS systems.”Anton Nazarov, group IT manager,Delta Telecom



Formed in 1991, Delta Telecom was the first

mobile phone operator in the Russian market.Today, it has 400 employees, and 200,000subscribers who can use their mobile phonesin more than 550 cities throughout Russia aswell as in 10 European countries.

From its head office in St. Petersburg, DeltaTelecom offers subscribers an optimumcombination of quality mobile telephony andattractive tariffs, along with an increasingnumber of other services which include SMS,rapid Internet connections, and email bymobile phone and PDA.

As with any country, mobile telephony isintensely competitive in Russia but evenagainst that background, Delta Telecom’ssubscriber base grows day by day. Also,in common with all telephony companies,an adaptive enterprise is the key to success,and Delta Telecom has always relied on HPOpenVMS to maintain seamless connectionsbetween its changing business demandsand IT performance.

Trusted system

Designed to handle enormous amounts ofinformation for demanding industries suchas telecommunications, HP OpenVMS offersrobust, secure, scalable and flexibleinformation management capabilities, andis ideal for environments that are driven byunpredictable and accelerating change.

“OpenVMS has been used historically byDelta Telecom. We have used it since thecompany began and it still supports us in thequickly changing environment that we tradein,” said Anton Nazarov, group IT manager

for Delta Telecom. "HP provides criticalservices for us by supporting our IT.”

To stay ahead of the competition, DeltaTelecom continually develops new applicationsthat not only increase its internal efficiency,but also improve the way it handles its externalpartners and the service it offers to its customers.

Customer at a glance:Industry sector: Mobile Telecoms

Name: Delta Telecom

Headquar ters: St. Petersburg, Russia

Founded: 1991

Telephone: +7 812 115 1000

Number of employees: 400

URL: www.deltatelecom.ru

Why HP?• HP OpenVMS has the reputation of being an

operating system that can meet the ITchallenges of demanding markets such as

telecommunications.

• HP AlphaServer systems offer theperformance levels, scalability andavailability that Delta Telecom needs.

• HP Services can offer the country supportthat the company requires.



More power, greater performanceMaintaining that development meant thatmore power was needed, so the company

now runs an OpenVMS operating system ona new AlphaServer GS1280 system, basedon the EV7 processor. This represents a hugeleap in performance combined withscalability and high availability.

With many of its applications written in Java,Delta Telecom also runs a BEA WebLogicServer application server, which provides itwith a way to reduce the complexity and costof its application infrastructure, transformingits IT assets into a critical business advantage.

One recent application that has streamlinedthe company’s efficiency is its ‘Settling withDealers’ Java software application. Thisapplication automates Delta Telecom’s book-keeping and logistical inter-relation with morethan 200 dealers, each of which can havemany branches who sell its services in St.Petersburg and other regions.

Business processes that have beencomputerised include the customer contractssigned up by dealers. These are now

transferred back electronically to DeltaTelecom’s Dealer Department where they areapproved electronically. Warehouse control,daily and monthly dealer reports andcalculations of the mutual debts betweendealers and Delta Telecom have also beenautomated.

Quick and efficient Dealers and Delta Telecom’s dealer managersaccess the system via the Internet, and reportscan be generated in many formats includingHTML, MS Excel or Adobe Acrobat PDF. The

Settling with Dealers application centresaround an Oracle 8.1.7 database has madeDelta Telecom much more efficient byeliminating the need to transfer documents byfax or courier. This has reduced the marginfor error and has speeding up the wholeprocess which could take more than 10 daysto produce each monthly report.

Hardware• HP AlphaServer GS1280

system

Software• HP OpenVMS

• BEA WebLogic Server

• Java

• Oracle

HP Services• Support for HP OpenVMS and

BEA WebLogic Server



Challenge ResultsSolution

For more information on how working with HPcan benefit you, please contact your local HP salesrepresentative or reseller, or visit www.hp.com.

© 2004 Hewlett-Packard Development Company, L.P. Java is a US trademark of Sun Microsystems Inc. Theinformation contained herein is subject to change without notice. The only warranties for HP products andservices are set forth in the express warranty statements accompanying such products and services. Nothingherein should be construed as constituting an additional warranty. HP shall not be liable for technical oreditorial errors or omissions contained herein.

Publication Number: 5982-7465EE Written: July 2004

• Delta Telecom has recentlydeveloped an automated systemthat has streamlined its interactionwith the 200 dealers who sell itsproducts in the St. Petersburg area.

• It has also automated the way it

deals with its 80 ‘roaming partners’.• These, and many other developments,

enable the company to increaseefficiency, compete effectively andgrow its subscriber base.

• Throughout its history, Delta Telecomhas been a loyal user of HPOpenVMS.

• For increased power, Delta Telecomrecently moved to an AlphaServerGS1280 server to run OpenVMS.

• Delta Telecom’s infrastructure alsofeatures BEA WebLogic Server.

• Russia’s first mobile telephoneoperator Delta Telecom has thrivedin its fast developing market for thelast 10 years.

• Delta Telecom now faces stiffcompetition and needs to

continually increase its efficiencyand improve the services it providesfor customers.

• To develop vital new applicationsand services, Delta Telecom needseffective IT.

Another similar project developed by DeltaTelecom was its National and InternationalRoaming Information System. The companyhas roaming partnerships with more than 80independent companies in Russia and othercountries, and the project was designed toincrease the effectiveness and efficiency of itscomplicated dealings with the roaming

partners. It aimed to provide safe ways ofcollecting, filing and editing the largeamounts of heterogeneous informationprovided by partners and automating theaccount clearing systems with them.

Adaptable to change“The combination of technologies we use todevelop and run new applications ensuresthat Delta Telecom remains an adaptiveenterprise that is able to meet the everchanging challenges of the

telecommunications market,” added Nazarov.“HP supports our OpenVMS, and we workwith HP to support the BEA WebLogic Serverwhich is important because we have users ofthis both inside our company and at customersites outside the company.

“HP’s support is a critical element of oursuccess and although we have not compiled

actual figures we can see the reaction fromusers of the new applications and services weare developing. They are happy and that isvery important for us, so we are confident thatthese developments will bring financialbenefits for us in the future.”

Delta Telecom is now looking to upgrade itsAlphaServer GS1280 system to accommodate anew storage project and is also starting amigration process to new CDMA 2000technology.

delta telecom hr 2

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