CURRICULUM VITAE

DHRUV SAXENA

Mobile No.-, 9718444445, 9250444445

Email ID- dhruvsaxena@aol.com

CAREER OBJECTIVE:

Ability to take independent decisions with a positive mind and result oriented approach can share the responsibilities in any given situations and achieve the fixed target with the given time frame. Always keen to learn new skills with a positive bend of mind

Professional, resourceful, organized, competent, accountable, and customer focused administrative professional offering significant experience in self-directed positions requiring effective support, administrative abilities.

Summary-

Having an experience of more than 6years in Travel and Tourism Industry worked with company having 1lacks employee and taking care of their travel Desk operations. Strength points Travel Cost cutting management, Vendor Management and has a great knowledge in every field of Travel and Tourism. Having a power boosting experience of solely handling the travel needs of employees on Pan India basis and International front.

EDUCATIONAL QUALIFICATION:

10th Passed from C.B.S.E. Board in 2003

12th Passed from C.B.S.E. Board in 2005

B.A. in Vocational (Prog. Tour & Travel Management) from Delhi University (Dyal Singh College) in 2008

PROFESSIONAL QUALIFICATION:

Air Fare & Ticketing Course Domestic & International from DITTM in 2008.

Completed A2 level in FRENCH from Alliance Francaise (DIPLOME)

Completed Advance Diploma in FRENCH from Bhartiya Vidya Bhawan

Completed C.R.A. Amadeus (Computerized Reservation System & Automation) from Bird Academy, Connaught Place.

Completed Galileo Training (Computerized Reservation System) from Galileo India Pvt ltd.Cannaught Place

Completed Computer Operation Course from Lal Bhadur Shastri Training Institute three months (Dec’2011-Feb’12).

Technical Qualification:

I) Good knowledge of computer and internet.

II) Completed Computer Operation Course from Lal Bhadur Shastri Training Institute three months (Dec’2011-Feb’12).

PROFESSIONAL EXPERIENCE;-

Presently working with Ramboll India as an Assistant Manager- Travel Administration from 03rd March2015 till present

Company Profile:-

Ramboll is a leading engineering, design and Consultancy Company founded in Denmark in 1945 with an employee 12,300 experts and has a strong presence in the Nordics, North America, the UK, Continental Europe, Middle East and India, supplemented by a significant representation in Asia, Australia, South America and Sub-Saharan Africa.

With almost 300 offices in 35 countries, we emphasize local experience combined with a global knowledge-base. Constantly strive to achieve inspiring and exacting solutions that make a genuine difference to our customers, end-users and society as a whole. Ramboll works across the markets: Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, Oil & Gas and Management Consulting

Highlights:

• Helping expats in translation related works.

• People Management/Resource Management with in the team managing team responsibility as per company norms.

• Made changes and recommendations at opportunities as identified for increased operational efficiency or cost savings

• Manages all the compliances and audit related process as a part of current responsibilities.

• Initiated various programs that improved services and ensured best practices.

• Managed all marketing strategies and recommended changes to ensure compliances with travel policies.

• Coordinated with Event departments, prepared estimate of budgets and travel spend.

• Monitored all travel expenses and analyzed it to ensure compliance to all customer requirements.

• Vendor management.

• Encouraged consistent adherences to travel policies

• Developed and implemented training for travelers and travel arrangers

• Coordinated interfaces with Accounts Payable and Corporate Accounting for all aspects of corporate travel

• Managed the financial, capital and strategic planning processes for all commercial travel

1) Worked with HCL Technologies Limited as a Senior Executive in –Travel Desk Administration from 30thJan’12 till 02ndMarch2015

Company Profile:-

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 7.2 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Infosystems.

The 35 year old enterprise, founded in 1976, is one of India's original IT garage startups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 1lacs professionals of diverse nationalities, operating across 32 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology

Job Profile:-

Conducting the Fare audits as per the internal policy (checking the fare on the vendor’s system, online portal).

Taking care of domestic &international travel of HCLT&BPO employees for all the locations (India and Geo based employees).

Currently handling TMC’s are FCm Travel,Unilglobe ATB ,Amex and Jetways

Coordinating with the hotels for the reservation of the employees at time

Oversaw working of Travel Management Company and managed all report systems.

Monitoring global distribution systems and ensured compliance to all quality control methods.

Monitoring & supervising all top level employees hotel bookings and taking care of respective escalations.

Coordinated with various vendors and maintained good relations with the airlines and the sales SPOC to get the seats confirmed on corporate level

Developed RFPs and related strategies and prepared travel contractors.

Executive and Administrative Functions & Departmental Coordination

Scheduling & follow-up of Meeting in accordance with calendar maintained.

Maintaining travel arrangements and logistics coordination for the Chairman’s office and other entities (SNF, SNU &HCL AVITAS).

Setting priorities and meeting deadlines, while balancing the need and tenacity of the event.

Preparing list of participants; minutes of the meeting in coordination with partners of the meeting.

Synchronized effort for smooth and easy dispatch of all training and meeting materials and broachers.

Preparing reimbursements for travel expenses and maintenance of record.

Handling Cab Arrangements as required and confidential documents, files and mails.

Checking the Visa passport &details of the employees before getting the ticket issued

2. Worked with International Travel House as a Senior Executive

from 22JUNE2010 till 16thNov’11

International Travel House an associate company of ITC Limited and the

Travel Management Company with an ISO 9001 quality benchmarking.

Company Profile:-

International Travel House is an associate company of ITC Limited, one of India’s foremost Private Sector companies rated amongst the world’s leading companies by Forbes magazine.

ITC is a leading player in Tobacco products, Hospitality, Golf Resorts, Packaging & Printing, Paper & Paperboard, Leisure Apparels and Gourmet Processed Food, and also a leader in Agri-business and IT industries.

Job Profile:-

Making the reservation over the phone or via mails, handling the customer queries

Checking the visa and applying the visa on behalf of the client

Making hotel reservation for the clients and arranging the Forex for the passengers

Confirming the client pick up and drop to the airport

Re-issuing the tickets international and domestic for the clients

Sitting in the Implant (NDTV,FICCI,HINDWARE)and providing solutions for their queries and the submission of the invoices fortnight to the Client

3. Worked with VFS (Global) Services Private Limited.

COMPANY PROFILE

VFS Global Services Pvt. Ltd.- A division of Kuoni -India. The Company provides highly specialized services to various Embassies and High Commissions by managing the processing of visa applications. The VFS has expanded its international presence to 41 countries worldwide for 19 missions. The VFS has dedicated and convenient application centers, state-of-art call centers and operation hubs, online appointment scheduling facilities and courier pick-up and delivery services. The company is an outsourcing partner of United Kingdom, USA, Canada, Switzerland, Australia, Belgium, Luxembourg, The Royal Netherlands, Austria, Italy, France, Germany, Greece, Ireland, Dubai, Singapore and Thailand for their visa processing. It also has various visa processing centers all over the world.

DURATION from 2nd Nov 2009 to 07june2010

DEPARTMENT NETHERLAND, BELGIUM, U.K

DESIGNATION Submission Officer

Job Profile: - Receiving the visa application from the applicants and travel agents.

Checking the necessary documents as per the Embassy procedures and sending them to the missions and executive and Administrative Functions & Departmental Coordination

EXPERIENCED GAIN: To know the Visa Procedures of the above countries and how the embassy functions in the other part of the countries.

Expected Salary : Negotiable

PERSONAL DETAILS :

Father’s Name : Sh. Ravi Saxena

Date of Birth : 24th August 1986

Gender : Male

Marital status : Unmarried

Language Known : Hindi, English & French

Nationality : Indian

Permanent Address : H. No. 2106, Street No. 60 Block E-II,

Molar band Ext, Badarpur New Delhi-110044

Place-New Delhi Dhruv Saxena