New Mexico State University

DIALING INSTRUCTIONS

CAMPUS CALLS Administration…………… …..………………..6-xxxx

Student Residence Hall Room…..………...……5-xxxxDona Ana Community College......781 + 4-digit number

LOCAL CALLSLas Cruces, Mesilla, Organ and La Mesa…………………..….…….8 + 7-digit number

LONG DISTANCE CALLSIn-State………….…8 + 1 + area code + 7-digit numberOut-of-State……...8 + 1 + Area Code + 7-digit number

International Calls. . . . .8 + 011 + Country Code + City Code + number

Toll-Free Number……………….8+1+10-digit number

NMSU Digital Telephone

New Mexico State University

Digital D223/D225 Telephone

1

1 Display: Shows date, time, caller ID of incoming call, standard Caller ID2 Display menu keys: The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.3 Navigation key left: Navigate one step to the left in the top menu. 4 Home: Return to home position (idle mode), when you are navigating the top menu. 5 Navigation key right: Navigate one step to the right in the top menu. 6 Call Pick Up: Ability to pick up calls from programmable Call Pick Up feature7 Common Hold: Place caller on common hold to allow Call Pick Up group to answer line on hold8 Programmable function keys: Program numbers or features. 8b Accept 2nd Call: Receive incoming calls while phone is in use9 Triple Access Line: Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.10 Microphone: Used for hands free conversation.11 Clear: Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.12 Headset key: Handle headset calls and activate Headset Preset. 13 Loudspeaker on/offa.Activate hands free conversation. b. Activate Loudspeaker Preset. 14 Mute: A. Switch the microphone on or off during a call. B. Switch off the ring signal in idle mode or when ringing. 15 Volume control: Adjust the volume.16 Loudspeaker

17 Handset: Supplied with hearing aid feature as standard. 18 Pull-out leaf for easy guide (optional)20 Designation Card

New Mexico State University

TRANSFER A CALL • With the first party on access 1, press

access 2 to get dial tone. The first party will be on hold.

• Dial the second party’s five digit extension number.

• When the second party answers, announce the call and look for and press the TRANSFER key using the menu buttons below the display.

TRANSFER A CALL TO SOMEONE’S VOICE MAIL

• Dial 7-7776, you will hear an automated recording. Follow the prompts.

• Enter five digit extension number of the person then press the # symbol ie.: 6-1234#

• Then look for and press the TRANSFER key using the menu buttons below the display.

D223/ D225Telephone

• PROGRAM: This feature is used to program settings

• PHONE SET: This feature is used for display contrast, melody programming, etc.

• CALL LIST: This feature will display incoming, outgoing and missed calls

Home Position: Idle Mode

PHONE BOOK: (Optional) feature to search for name, group, etc

On the display then call directly

• MESSAGES: An alternate route to dial into your voice mail

• For detailed information on this and other features visit the website below.

• http://tolv.aastra.com/library/manuals/MD110_MXONE_TSW/Userguides/En/Pdf/Dialog4223_25En.pdf

New Mexico State University

Display features include:Time and DateAssigned extension and/or subscriber’s name

To navigate through the top menu of the display use the left or right navigation keys and press the select button.

To navigate through the bottom menu of the display use the keys below each menu. ei. transfer, missed call, conference, etc.

D223/ D225Telephone Display Features

New Mexico State University

CONFERENCE CALL UP TO FOUR PEOPLE

• Dial the first party, announce purpose of call, ask first party to hold

• Press ACCESS line 2 to dial the second party.After the second party answers, look for and press the CONFERENCE key using the menu buttons below the display. Listen for a short beep to indicate all members have been added.

• To add another caller, press ACCESS line 1, dial the next party

• After the next party answers, look for and press the CONFERENCE key using the menu buttons below the display.

• Listen for a short beep, all members are now present

Digital D4223/D4225 Telephone

New Mexico State University

FOLLOW ME – TEMPORARILY DIVERTS YOUR PHONE CALLS TO ANOTHER EXTENSION

• Dial * 2 * , the five digit extension number and #• Listen for a pulsating diversion tone. (Display will read: “Follow me to 6-XXXX)• Hang up or press the clear key.• To cancel the follow me, dial # 2 #

LAST NUMBER REDIAL• Dial * * * the last external number will be automatically dialed.

INQUIRY• To place outgoing calls only; cannot receive incoming calls

NMSU Digital Telephone

New Mexico State University

D223/D225 SPEED DIAL INSTRUCTIONS

•TO PROGRAM SPEED DIAL BUTTON(S)

•Using the navigation key arrow to the left to PROGRAM

•Press the menu button to SELECT

•Press any vacant button to be programmed (lamp on)

•Enter extension or telephone number (dial “8” for outside line

&/or 1 & area code for long distance number)

•Press vacant button again (lamp off)

•Press the menu button to EXIT

•TO DELETE SPEED DIAL BUTTON(S)

•Using the navigation key arrow to the left to PROGRAM

•Press the menu button to SELECT

•Press a speed dial button to be deleted (lamp on)

•Press the clear button (#11) to clear programming

• Press speed dial button again (lamp off)

•Press the menu button to EXIT

•  

New Mexico State University

D223/D225 RINGER OPTIONS

To Change Ring Tone On Telephone:

•Using the navigation key arrow to the left to PROGRAM

•Press the SELECT key using the menu buttons below the

display.

•Select desired ring tone by pressing 0 – 9 on keypad; when

selection has been made 0=flash only; 1=Ring and Flash; 2=

Delayed ring and flash; etc.

•Press the desired button again

•Press EXIT using menu buttons below phone display

*The last tone selected will be saved

D223/D225 RING TONE INSTRUCTIONS

Basic Voice Mail Instructions

New Mexico State University

• BASIC VOICE MAIL SERVICE• INITIAL SET UP• To Program Security Code• Dial 6-7777• Voice will ask for security code, enter default code 88003• Interrupt greeting, press 1 6 1 4• Follow prompts to enter your new security code (between 4 -15 digits• that you will remember)•  • INITIAL SET UP• Program Security Code From Another Phone To Your • Assigned Phone Number• Dial 6-7777 from another on campus phone• When automated voice comes on, Press * then # to interrupt greeting• Enter last 5 digits of campus phone number ie: 6-xxxx• (If dialing from off campus dial 646-7777• When automated voice comes one, • Press # to interrupt greeting)• Enter default security code 88003• Interrupt greeting, press 1 6 1 4• Follow prompts to enter new security code (between 4-15 digits • that you will remember)

• To change Voice Mail Security Code• Dial 6-7777 (off campus 646-777)• Enter current security code• Press 1 6 1 4 • Enter current security code• Follow prompts

To Record OR Change Your NameDial 6-7777Enter your security codePress 1 6 1 5Follow the prompts to save To Listen AND Recorded Standard GreetingDial 6-7777Enter your security codeInterrupt greeting, Press 1 6 1 3 2Follow prompts to listen to your current greeting and/or make changes

To Record Your Personal GreetingDial 6-7777Enter your security codePress 4 6Follow prompts to record your greetingFrom another phoneDial 6-7777Press # to interrupt greetingEnter last 5 digits of campus phone number ie: 6-xxxxEnter security code Follow prompts to record your greetingFollow same steps to change personal greeting To Retrieve Message(s)When there is a message left in mailbox, a stuttering dial tone will be heard and/or message waiting light will blinkDial 6-7777 (if off campus dial 646-7777) If calling from your dept phone, upon request, enter security code. If calling from another phone, press * then # enter last 5 digits of mailbox, enter security codePress 5 to hear messagesPress 3 to delete messagePress 5 to listen to next messageAfter listening to all messages, Press 9 To exit you mailbox, Press 9 again

 

Basic Voice Mail Instructions continued

• To Retrieve Saved Messages• Dial 6-7777• Enter your security code• Press 1 9 2• Follow prompts To Program Out of Office Greeting• Dial 6-7777 *(off campus dial 646-7777, press # then enter the last 5 digits

of your NMSU phone number)• Enter your security code

• Interrupt greeting, press 1 6 1 3 3• Use same procedure to enable/disable greeting.• NOTE: This program will not allow callers to leave messages on voice

mail.  

• To Retrieve Message(s)• When there is a message left in mailbox, a stuttering dial tone will be

heard and/or message waiting light will blink• Dial 6-7777 (if off campus dial 646-7777)• If calling from your dept phone, upon request, enter security code. If

calling • from another phone, press * then # enter last 5 digits of mailbox, enter

security code• Press 5 to hear messages• Press 3 to delete message• Press 5 to listen to next message• After listening to all messages, Press 9• To exit you mailbox, Press 9 again

• To Retrieve Saved Messages From Old System and Forward to New System

• Dial old voice mail system 6-9999• Enter security code • Press 1 9 2 for saved messages• While listening to desired messages, Press 1 3, to forward message

New Mexico State University

When Prompted, enter 1 2 3 + last 5 digits of your extension + #(Alamogordo campus enter 123 + last 4 digits of Alamo ext. + #)Press # again to record commentsPress # again to end recordingPress # to send message to new voice mailRepeat steps to continue forwarding messagesTo end session, hang upNOTE: 1-2 minute delay in retrieving messages in new system*Confirm messages have been forwarded to new voice mail system BEFORE erasing messages from the old voice mail system

After Recording and Addressing a MessageMark the message private # 4Mark the message urgent # 6Request a return receipt # 1 Request future delivery

# 5

After Listening To A MessagePause or resume *Call Message Sender 1 4((local calls only))Forward Message 1 3Reply to Message 1 7Back up while listening 2Return to Beginning Of Message 2 2Advance forward 5 seconds 4Save Message 7Hear Date/Time Of Message 8

To bypass voice mail greeting when calling another on campus extensionPress #Record your message

  

New Mexico State University

ICT Business Operations and Financial Services

Main Office Line 646-4241

Customer Service Center 646-1840

Voice Work Order Desk 646-5999 ict_wodesk@nmsu.edu

NMSU Telephone & Voice Mail

Contacts