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Pertemuan 25 & 26Enterprise and Global Management of
Information Technology
Matakuliah : J0454 / Sistem Informasi Manajemen
Tahun : 2006
Versi : 1 / 1
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Learning Outcomes
Pada akhir pertemuan ini, diharapkan mahasiswa
akan mampu :
• Mahasiswa akan dapat memilih strategi penerapan manajemen sistem informasi berbasis teknologi informasi C4
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Outline Materi
• Managing Information Technology
• Business / IT Planning
• Managing the IS Planning
• Managing Global IT
• The International Dimensions
• Global Business / IT Strategies
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Managing Information Technology
The Major Components of IT Management
CEO & CIO CIO & CTO CIO & IT Managers
InformationTechnologyManagement
ManagingBusiness
and ITStrategy
ManagingApplication
Developmentand
Technology
ManagingThe IT
Organizationand
Infrastructure
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Comparing IT Management Approaches
Managing Information Technology
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• IT Management Differs from Conventional IT Management
• Hires IT Professionals Who Can Integrate IT With Business
• Organized Workgroups Around e-Business Initiatives Focused on e-Commerce Services
Managing Information Technology
Avnet Marshall: Managing ITAvnet Marshall: Managing IT
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• CEO & CIO Co-Adaptation Process
• Strategy Development• Resource Management
Business/IT Planning
Key Insights Key Objectives Priorities
More Questions Feedback Feedback
Customerand Business
ValueVisioning
BusinessStrategies
and Models
Business/ITStrategies andArchitecture
BusinessApplication
Development &Deployment
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•Technology Platform•Data Resources•Applications Architecture
•IT Organization
Information Technology Architecture
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Avnet Marshall: e-Business PlanningAvnet Marshall: e-Business Planning
Information Technology Architecture
Conventional IT Planning Avnet Marshall’s Business/IT Planning
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•Organizing IT•Centralization•Downsizing•Decentralization
Managing the IS Function
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Managing the IS Function
Group Alliances Development and support
Group
Marketing and Visibility Initiatives
Planning Group
Electronic Commerce and Supply Chain Management Development and Support
Group
Enterprise Integration Development and Support
Group
Computer/Communication
Operations Management Group
CEOCIO
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Managing the IS Function• Managing Application
Development• IS Operations Management• System Performance Monitors• Chargeback Systems• Process Control• Human Resources
Management of IT• The CIO and Other IT
Executives
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Example Enterprise Example Enterprise Management Portal Management Portal
Managing the IS Function
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Managing the IS Function
• Technology Management
• Chief Technology Officer (CTO)
• Managing User Services
• Information Center
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Management Involvement and Management Involvement and GovernanceGovernance
Failures in IT Management
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Managing Global IT
The Major Dimensions of The Major Dimensions of Global e-BusinessGlobal e-Business
GlobalIT
Management
Business/ITStrategies
BusinessApplication Portfolios
Internet-BasedTechnology Platforms
SystemsDevelopment
DataResource
Management
Cultural, Political,and Geoeconomic
Challenges
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Managing Global IT
• Political Challenges• Geoeconomic Challenges• Cultural Challenges• Global Competition for IT
Talent• Global Business/IT
Strategies• Global Business/IT
Applications
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Alternative Global Strategies
Managing Global IT
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Managing Global IT
Alternative Implementations
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Managing Global IT
Global Business Drivers
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Managing Global IT
Global IT PlatformsGlobal IT Platforms
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Managing Global IT
• $100 Million Global IT Firm• Rolling Out Global Software
System with a Single Interface through 2004
• Single System Customized for Each Country’s Needs
• Flexcube Software Automates Much Balancing Activities
Citibank: Consolidating Global Citibank: Consolidating Global IT PlatformsIT Platforms
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Managing Global IT
The Internet as a Global IT The Internet as a Global IT PlatformPlatform
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Managing Global IT
Global Data Access IssuesGlobal Data Access Issues
Transborder Data Flows (TDF)
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Managing Global IT
Consumer Privacy AgreementsConsumer Privacy Agreements
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Managing Global IT
Council of Europe: Global Council of Europe: Global Cybercrime TreatyCybercrime Treaty
• Fear That Cybercrime Treaty Will Affect Business Liability and Security
• Anxiety Over Duplication of Other Agreements
• Primary Objective Was to Break Bottlenecks in Cyberinvestigations
• Differences of Opinion are Real
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Managing Global IT
Internet Access IssuesInternet Access Issues
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Managing Global IT
Global Systems DevelopmentGlobal Systems Development
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Managing Global IT
Systems Development StrategiesSystems Development StrategiesDHL Worldwide: Global System DHL Worldwide: Global System
DevelopmentDevelopment• Development Centers Located
Worldwide to Service 24 Hour Workday
• Working With Outsourcing Sites at Lower Costs
• Transparency of International Boundaries a Real Fact for DHL After 15 Years of Work
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Summary
•Failures in IT Management
•Managing Information Technology
•Managing Global IT•Global Business and IT Strategies and Issues
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Sumber Materi PPT
• O’Brien, James A. (2005). Introduction to Information Systems (12th Edition). McGraw – Hill. Bab 12. Official PPT.