Download - Adeola sole EIS EU 2015
![Page 1: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/1.jpg)
Finding The Right Vendor
![Page 2: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/2.jpg)
What is Murdock London?
![Page 3: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/3.jpg)
Issue: There was a disconnect between the stores and online
How did we resolve this?
![Page 4: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/4.jpg)
STEP 1:
STEP 2:
STEP 3:
STEP 4:
STEP 5:
Establish the ProjectCreate Proposal
Meet with Vendors Research
Evaluate and Decide!
![Page 5: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/5.jpg)
Step 1: Establish The ProjectBeing prepared before you begin
• Why are you looking for a vendor?• What are your goals?
• Who should be involved?• Appoint a project leader
• What is your current business situation?• What is wrong with your current vendor?• What is good about your current vendor?
![Page 6: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/6.jpg)
• List everything!• Think in depth about your limitations
• Consult with your colleagues (more than likely their
issues are intertwined with yours!) • Highlight your best case scenarios
• Be realistic about the amount of resource you have• Transparency is key!
Step 2: Create Your ProposalIdentifying the areas of concern
![Page 7: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/7.jpg)
• Customer data held in two places• Two non communicating platforms
• Multiple duplications • Not communicating with customers effectively
• 360 view of customer interaction• Unable to provide cross channel customer service
Step 2: Create Your ProposalIdentifying the areas of concern
![Page 8: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/8.jpg)
• Google is your friend!• Utilise LinkedIn to connect with people in your industry
• 3rd Party agencies (software advice)• Attend seminars, conferences and workshops
• Sign up to everything (Media Week, Imedia, Econsultancy)
Step 3: ResearchGoing to market – preliminary research
![Page 9: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/9.jpg)
• Stay hydrated (seriously)• Establish how long you have before you begin
• Send your proposal and set a deadline for follow up• Only agree to a demo if they can meet most of your
requirements. No need for pleasantries at this stage• Create a spreadsheet detailing vendor and dates
including your key requirements
Step 3: ResearchMaking Contact – The tedious bit
![Page 10: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/10.jpg)
• Research the vendors thoroughly• Read their proposal!
• Prepare questions and highlight any concerns• Don’t be afraid to challenge
• Arrange to meet in your office first (don’t be wowed by their biscuit
assortments)• Have all relevant parties present and informed. It’s imperative all areas of the
business is covered
Step 4: Meeting VendorsThe grilling
![Page 11: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/11.jpg)
• Create a spreadsheet highlighting the pros and cons • Scrutinise every cost and deliverable
• Ask for a further meeting or demo if you are unsure (this time in
their office)• Act like your in a souk and haggle- don’t be shy!
• Trust your gut instinct and feelings. Have they tried to build a
rapport with you?
Step 5: Evaluate and DecideCrunch time!
![Page 12: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/12.jpg)
Thank you
![Page 13: Adeola sole EIS EU 2015](https://reader036.vdocuments.pub/reader036/viewer/2022083112/58efcb311a28abd06d8b464b/html5/thumbnails/13.jpg)
Adeola Sole
CRM Manager – Murdock London
www.murdocklondon.com