Download - Arrow Mo 20110316
Transcript
![Page 1: Arrow Mo 20110316](https://reader034.vdocuments.pub/reader034/viewer/2022052514/5870d3a61a28ab64768b6133/html5/thumbnails/1.jpg)
Agenda
• Who am I?
• What am I doing?
• Why me?
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Arrow Mo Call Centre Manager from PCCW Teleservice (HK) Ltd.
莫一飞【出处】《韩非子 ·喻老》:“虽无飞,飞必冲天;虽无鸣,鸣必惊人。”《史记 ·滑稽列传》:“此
鸟不飞则已,一飞冲天;不鸣则已,一鸣惊人。”
Who am I?
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Diversified and multi functional in/out bound services.
Who am I?
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What am I doing?
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Comments From Clients
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Key Strengths
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Why me?Over 15 working / management experience in data & call centre industry
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Why me?
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Our Team
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Thank You!
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Knowledge Base & Computer Base Test
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Balance Score Card
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Leveraging Recourse Among The Team
Staff Name Philips BOCI MTRC Gov WiFi MCD
Kimmy Li
Andy Ng
Allison Yip
Winnie Ng
Seven Lai
Stephen Ho
Sky Cheung
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Train the Trainer Approach
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Achievers Program