Download - Company preso lchenhao
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Earth’sMostCustomer-CentricCompany
Chenhao Li (lchenhao)Oct.26, 2016
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Products
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History
Retailing:Onlinebookstore,1994Music,electronics,andmuchmore,1999Fulfillment by Amazon, 2006
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History
Beyondretailing:AmazonWebService(AWS),2002Hardware:Kindle,Firetablet,FireTVVoice-controlledEchodevice,2015
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Financial
• MarketCap:384.76B,Top4• Profitablesince2015• Revenue:120.64B• Stockdoubled inoneyear!
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Businessmodel
• Sellproductsonretail marketplace• Amazonprimemembershipfee• AmazonWebService 10% VS 84%
Q2 2016 Amazon Financial Result, in millions
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SecretSauce
• Customer-CentricCompany• Mostinnovativecompany• Bigpicture
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Competition
Competitors
Online retail
Amazon Web Service
Voice assistantdevices
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Prediction
• Continuegrow!• ProfitableAWS• 4th pillar?• Failure in artificialintelligence
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Q&A