Download - Consumidores en contacto
Trabajo Sin Fronteras 2014 Consumidores en Contacto
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detect connect engage.
Value.
• Brian walks into the venue
• Presence detected
• Brian is greeted
• Accepts opt-in service
• App launches
H D T V
• Brian onboarded
• Concierge services offered
• Searches for product
H D T V
• Selects product
• Identifies necessary components
• Provides indoor map
• Finds nearby inventory
• Completes purchase through app
• Identifies promotional items based on profile/history
• Completes purchase
• Shows partner advertising
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DOCTOR PATIENT
EDCS-1297929
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Availabl
e Not
Available
Yes
Would you like
XR_KPSF24
delivered now?”
No
Portable x-ray
* Functionality shown enabled by 3rd
party integrations into CMX EDCS-1297929
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Yes
Would you like
XR_KPSF24
delivered now?”
No
Portable x-ray
XR_KPSF24 will
be delivered
in 3 minutes.
* Functionality shown enabled by 3rd
party integrations into CMX EDCS-1297929
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3G
Next
Welcome,
Jennifer!
We are eager to
help you today.
Cancel
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jedemsey29
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3G
Home Search Map Amenities
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jedemsey29
********
3G
You have been
auto-checked in.
Wait time:
5 minutes.
X
Home Search Map Amenities
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party integrations into CMX EDCS-1297929
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jedemsey29
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3G
Home Search Map Amenities
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Search
Patient:
Jennifer Demsey
Medical Record #:
0626123456
Reason for Visit:
Wrist pain
More Info
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Search
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party integrations into CMX EDCS-1297929
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Search
Where would
you like the
prescription sent?
Browse Locations
Nearby
Prescription
sent to
Pharmacy West
X
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party integrations into CMX EDCS-1297929
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Search
Your next appointment
is at 10:30am
in room 3357
More Info
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Search
Patient:
Matthew West
Reason for Visit:
Neck pain
Equipment Needed:
N/A
Estimated travel time:
7 minutes
X
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party integrations into CMX EDCS-1297929
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jedemsey29
********
3G
Home Search Map Amenities
Yes
Your prescription
will be at
Pharmacy West
in 12 minutes.
Would you like
to use AutoPay?
No
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3G
Home Search Map Amenities
Payment
received!
X
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party integrations into CMX EDCS-1297929
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jedemsey29
********
3G
Home Search Map Amenities
Yes
Do you need
directions to
Pharmacy West?
No
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party integrations into CMX EDCS-1297929
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3G
Home Search Map Amenities
Don’t miss today’s Farmer’s Market
in the Atrium!
* Functionality shown enabled by 3rd
party integrations into CMX EDCS-1297929
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Consumer / Partner
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Internet
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Corporate Network
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Business
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Cisco Jabber
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Productivity and Flexible Working
Faster Decision-Making Strengthened Innovation Mobile and Virtual Work Teams
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Cisco Unified Communications Manager
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Cisco Collaboration Edge
PSTN or IP PSTN Cloud Services WebEx-Enabled TP
B2B
Branch Office
TDM or IP PBX
Consumers
Teleworkers
Mobile Workers
3rd Parties Analog Devices
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Making Employees as Effective Outside as they are Inside the Organization
Internet Internet
C Series EX Series MX Series
PC
Mobile
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AN
AL
YT
ICS
DA
TA
Controller (Virtual/Physical)
MSE (Virtual/Physical)
Analytics UI
LOCATION DATA
DEVICE-BASED DISCOVERY
APPLICATION DATA
Mobile Application Server
Depending on Application Layer
Access Points
How it works
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Onsite Anonymous Analytics
Number of Devices per Zone
How Long Were People in the Venue? Before/After Zones
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Onsite Social Analytics
08/24/2013 – 08/26/2013
take away
thoughts for
the break