ENQUIRIES LETTER

Question and Answer Samples and Techniques

Surat permintaan keterangan (inquiry Letter) adalah surat yang dikirimkan oleh calon pembeli kepada pihak penjual untuk mendapatkan keterangan dan perincian barang atau produk yang ingin dibeli

- price-list- sample of products- quotation- terms of payment- terms of delivery- method of transport

1. Untuk minta katalog dan keterangan-keterangan.2. Menanggapi iklan

Maksud membuat surat:

Statement in letter of inquiry

1. Opening paragraph2. Requesting Information3. Closing paragraph

• We should be pleased/glad if you could send us your latest catalogue.

• Please let us have your illustrated catalogues, terms of payment and terms of delivery.

• We are interested in your products and should be pleased if you could send us your catalogue, price—list and terms of payment.

• We have seen your advertisement in Jakarta Times and should be glad if you could send us your catalogues and price-list.

• With reference to your advertisement in Jakarta Times I read a few days ago, would you please send us your catalogues, price-list and terms of payment.

Opening paragraph

• We would like to know whether you can offer us a special discount.

• Please let us know your terms of payment. • Would you please let us know whether you can offer

us a special discount for this month.

Requesting Information

• We should he pleased to receive your prompt reply. • We look forward to receiving your reply. • We should appreciate your prompt reply. • We look forward to receiving your reply immediately. • We hope you will be able to send us reply by return.

Closing paragraph

PRACTICE EXERCISEfor

ENQUIRIES LETTER

Question and Answer Samples and Techniques

1. Reply to an advertisement in the

1. Daily mail – last Monday2. Ecomomist – last week3. Radio Times – last Tuesday4. Guardain – today5. Financial Times - yesterday

2. Ask a company to send you

1. a cataloque and price list2. a new price list3. free samples and price list4. full details and prices5. a free brochure

3. Ask for information about whether

1. the price includes delivery charges2. the filling cabinets are available in

green3. they could send to order by air4. they have an office in Paris5. you can pay in US dollars.

Letter Writing Practice

1. Write a letter to Trailfinders Travel Center asking for full details and prices of flights to New Zealand

2. Write a letter for Fidelity asking for a free colour brochure, price list and samples of their leaflets. Also ask whether air freight can be arranged to your country.

3. Writre a letter to Allwood and Sons Ltd ( 22 Hightland Way, Ashford, Kent) asking for full details and prices of their radios and television. Also ask whether they can arrange for their instruction booklets to be translated into the language used in your country.

4. Write to one of your regular supplier in England or America and ask for their latest cataloque and price-list.

Pair Work

1.Write a small advertisement for a travel agent

2.Take your partner’s advertisement and write a letter asking for prices and specific details

Home Work

Take an advertisement from news paper or magezine and write a letter asking for prices and specific details

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THANK YOU