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Page 1: Evidence-Based Quality Improvement Initiative and … about heel protection–Call for a wound care consult to assess. Evidence-Based Quality Improvement Initiative and Nursing/Physical

Heel AlgoritHm

Is Patient at RIsk for Heel Pressure and Foot Drop?

No

YeS

YeS

No

• Follownursingguidelinesforroutineskincare• Ensureadequatepositionchanges

• Follownursingguidelinesforroutineskincare• Ensureadequatepositionchanges• InstitutePressureUlcerPrevention-SkinCareInterventions • Elevateheelsoffbed • Repositionevery2hours • Assessskinintegrityeveryshift

Is Patient Ambulatory?

EducatePatientonPressureReducingTechniques

Establishpatientappropriateness

PAtieNt mUSt:1. Have the potential to be AMBULATORY2. Be AMBULATORY3. Be recommended of off loading heel with gait/mobility4. Referral to Physical Therapy

ReviewCriteriaforPressure-RelievingHeelProtector

Establishpatientappropriateness

PAtieNt mUSt:1. Be NON-AMBULATORY2. Have a total Braden Score of 18 or less3. Have TWO of the following Co-morbidities:

DiabetesMellitus Stroke PVDHemiparesis Quadraparesis MalnutritionUnconscious Comatose CHFSpinalCord/HeadInjury PeronealNerveInjuryLegorotherTrauma Age65orgreaterImpairedPerfusion DecreasedSensationLegCompartmentSyndromeOnParalyticorVasopressiveMedicationsMulti-SystemOrganFailure

Surgeriesthatlimitmotionofthelegs(hipfractures,THR,TKR)

4. If a patient does not meet the above criteria but the nurse has concerns about heel protection–Call for a wound care consult to assess.

Evidence-Based Quality Improvement Initiative andNursing/Physical Therapy Collaboration Results in Decreased Hospital-Acquired Heel Pressure Ulcers

PresentedatTheSymposiumonAdvancedWoundCare,October16–18,2014;LasVegas,NV

Frances M. Dyckman, MSN, BSN, PHN, APRN-CNS, CWOCN; Christine Love, PT, DPT

BACKgroUND

TheTripleAimisanationalqualitystrategythathasgainedmuchattentionsincetheAffordableCareAct(ACA)legislationleveragedthisconceptin2010.The3primaryaimsoftheTripleAimare:1

“BetterCare:Improvetheoverallquality,bymakinghealthcaremorepatient-centered,accessible,andsafe.”

“HealthyPeople/HealthyCommunities:ImprovethehealthoftheU.S.populationbysupportingproveninterventionstoaddressbehavioral,socialand,environmentaldeterminantsofhealthinadditiontodeliveringhigher-qualitycare.”

“AffordableCare:Reducethecostofqualityhealthcareforindividuals,families,employers,andgovernment.”

Thepreventionofhospital-acquiredheelpressureulcers(HAhPUs)isamajorfocusoftheTripleAim.ThedevelopmentofHAhPUsisassociatedwithincreasedpatientmorbidityandpain,decreasedqualityoflife,extendedhospitallengthofstay,andincreasedcosts.2Theheelisthesecondmostprevalentanatomiclocationforpressure-relatedbreakdown.3

Evidence-basedguidancehasbeenpublishedonHAhPUprevention,whichconsistsofappropriateheeloffloading.4Althoughthereisnoconsensusonthemosteffectiveheel-offloadingdevice,adeviceshouldensurethatlegweightisredistributedalongthecalfwithoutunduepressureontheAchillestendon,effectivelyfloatingtheheeloffthesurfacewhileimmobile,andpreventingfootdrop.5

Publichospitalsarefacedwithpatientswithcomplexissues,someofwhomarehomeless,livinginpoverty,and/orhavehighriskfactorsforHAhPUdevelopment.Thisqualityassurance/performanceimprovement(QAPI)interventionwasimplementedtomeettheobjectivesoftheTripleAim,reducetheincidenceofHAhPUs,andimprovepatientoutcomes.

metHoDS

ANALYSeS:Past,present,andfuturemethodologicanalysesandcomparisonswereconductedtohelpidentifystrengthsandweaknessesthatneededtobeaddressedforHAhPUprevention.

Riskassessmentprotocolsandpreventionguidelineswerenotbroadlyunderstoodandacceptedbystaff.InadditionthepreventionoftheadverseeventsofHAhPUandplantarflexioncontractures(footdrop)werenotapriorityforthestaff.Therewasaneedforevidence-basededucationonhowtoappropriatelyidentifypatientsatriskforHAhPUdevelopmentandhowtoimplementrisk-stratifiedinterventionsbaseduponBradenRiskAssessmentScoring.

Itwasdeterminedthatafterthereturntotheoriginalheeloffloadingdevice,analgorithmstandardizingapplicationcriteriafordevicewouldbeusedforinterprofessionaleducationandtofacilitatecollaborationinalleffortstopreventHAhPU.

evALUATION: ThebaselineHAhPUratewascalculatedandcomparedwiththepastinterventionrate.Eachheelulcerwasanalizedusingaroot-causeanalysisprocesstodeterminethegapsincare.Afterdeterminationofthegaps,aPDSA(PlanDoStudyAct)performanceimprovementanalysissupportedtheneedforthechangeinprocessandintervention.ItshouldbenotedthattheheeloffloadingdeviceutilizedforHAhPUpreventionhadbeenchangedtoalessexpensiveoptionbetweenNovember2011toFebruary2012.Theinterventionfocusedonproductselectionwithfunctionalcriteriatoincludeheeloff-loadingforextremebariatricpatientsandpreventionofplantarflexioncontractures,andtheheeloff-loadingdeviceusedpriortoNovember2011wasre-implemented.PostPDSAandinterventioninitiation,acaregiverperceptionsurveywasadministeredtothePhysicalTherapyandNursingstaff.ThissurveywasdesignedtoassessthecompetencywithriskassessmentandtheperceptionofthepriorityforpreventionofHAhPUandplantarflexioncontractureprevention.Interventions:

• Heeloff-loadingdevice*changed• Nursingeducationtoriskassessmentandproperdeviceapplication• Physicaltherapyeducationtouseofalgorithmforheelpressurerelief• Coordinationofinterprofessionalcommunicationswithregularmeetings• Algorithmdevelopmentforevidence-basedHAhPUprevention• Incorporationofheelpressurereliefalgorithmtostandardizeofevidence-based bundlesofcare

reSUltS

TheQAPIinterventionwasdeemedsuccessfulafteraninitialbefore-afterreviewofHAhPUrates,whichshowedanapproximate70.6%reductionofHAhPUs.AsustainedimprovementrequiredfocusededucationandcompetencychecksduringtheMarch2012house-widenursingskillsday.InclusionofthiscompetencycheckonaregularbasishasensuredaconsistentreductioninourHAhPUrateinthepost-interventionperiod.

CliNiCAl imPliCAtioNS

Theimplicationsofthissuccessfulprojectarewiderangingforpublichospitalsandotherhospitalsystems.Bydrivingbestpracticestothepatient’sbedsideandenhancingcollaborationbetweennursingandphysicaltherapystaff,wehaveimprovedpatientoutcomes,staffeducationandcompetencies,patientqualityofcare,anddecreasedexcesscosts.

Across-discipline,respectfulrelationshipwasforgedduringourQAPIexperience.Itwasrecognizedthattheinputofanexpertclinicianisnecessaryduringthedecision-makingprocessforproductchanges.Preventionproductsarenowrecognizedasimportantcomponentsforpatientsafetyandtheavoidanceofadverseevents.

Althoughcostsaredifficulttojustifybasedoncostavoidance,thefiscalandmaterialsmanagementdepartmentnowrecognizesthecontributionofcontinuedanalysisofbestpracticesanddollarsspentinpreventionversusdollarslostafteranegativeavoidableeventsuchasHAhPUdevelopment.

METHODS continued

reFereNCeS

1.BerwickDM,NolanTW,WittingtonJ.TheTripleAim:Care,Health,and Cost.Availableat:http://content.healthaffairs.org/content/27/3/759. abstract2.SullivanN,SchoellesKM.Preventingin-facilitypressureulcersasa patientafetystrategy:asystematicreview.AnnInternMed. 2013;158:410-6.3.VanGilderC,AmlungS,HarrisonP,MeyerS.Resultsofthe2008-2009 InternationalPressureUlcerPrevalenceSurveyanda3-year,acute care,unit-specificanalysis.OstomyWoundManage. 2009;55(11):39-45.4.EuropeanPressureUlcerAdvisoryPanelandNationalPressureUlcer AdvisoryPanel.Preventionandtreatmentofpressureulcers:quick referenceguide.WashingtonDC:NationalPressureUlcerAdvisory Panel;2009.5.JunkinJ,GrayM.Arepressureredistributionsurfacesorheel protectiondeviceseffectiveforpreventingheelpressureulcers? JWoundOstomyContinenceNurs.2009;36(6):602-8.

Prevalon®Pressure-RelievingHeelProtector(SageProductsLLC,Cary,IL)

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