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What are some of the goals ofa job interview?
to get a job
to figure out if a position is right for you
to provide potential employers with a stronger
sense of why they should hire you, your skills,how you stand out
to provide further articulation and illustration of
the skills listed and experiences provided in
your resume
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Some Goals of a Job Interview
Employer evaluates candidate skills applicable to the job
competence to do the job
potential to contribute to the team/organization
ability to mesh with teams/organizations mission,philosophy, and environment
Candidate evaluates employer match between interests and job tasks/work
degree of responsibility and challenge
potential for growth and further education
ability to mesh with teams/organizations mission,
philosophy, and environment
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How can you best prepare fora job interview?
dress appropriately depends upon
business; dress for the job you want; better
to overdress
back up documents; e.g., writing samples,copy of resume, transcripts, other docs,
references; letters of recommendation (dossier
or portfolio)
research the company google the company,talk to people about what they know, BBB,
Chamber of Commerce
make sure you know how to get there
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Four Keys to Success
understanding what to expect
preparing and researching
anticipating questions
following up
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Understanding What to Expect
conversational
behavioral
case or situational
stress situation
Types of Interviews
all four of these interview types can beone-on-one or might be a panelconversation
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typically a question-and-answer discussion
usually a relatively short interview (e.g., 1 hour)
interviewers main goals are to:
assess whether or not the job-seeker has the skills
and abilities to perform the job
evaluate whether or not the job-seeker possessesthe enthusiasm and work ethic that the employer
expects
analyze whether or not the job-seeker is a team
player and will fit into the organization
Types of Interviews: Conversational (Traditional)
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primarily used by management and consulting firms todetermine how well a candidate fits in a field or job
typically interviewee is provided a problem or a scenario
and asked to work through it
interviewers main goals are to:
analyze how well interviewee can identify and work
through a problem
assess problem-solving skills
evaluate tolerance for ambiguity and ability to starton tasks
analyze communication skills
Types of Interviews: Case or Situational
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Preparing and Researching
research the field
research the employer
research the job, team, and context
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explore different branches
review trade journals/magazines
assess various career paths
know the major players be familiar with current trends
goals are to:
be informed about who you are professionally (and
what professional community you are entering)
be able to talk widely and wisely about trends,
techniques, and tasks performed by professionals
within different facets of your field
Preparing and ResearchingResearch the Field
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review annual reports
read the organizations mission statement and philosophydocuments
research the organization history
familiarize yourself with the organizational scheme
look for recent performance markers or success indicators
goals are to:
familiarize yourself with what the organization does
familiarize yourself with what workers in the organization do,
write, produce, create, etc. assess how the particular job for which youre interviewing fits
into the bigger organizational picture
get a sense of the key players in and key outcomes of theorganization
develop a strong sense of what they might seek in anemployee
Preparing and ResearchingResearch the Employer
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Before the Interview
sleep
eat
choose your clothes the night before
prepare the materials you want to bring withyouideally, this is done long before theinterview
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What types of materials would youwant to bring to a job interview?
Letter of Introduction
Resume
Work Samples
References
Letter of Recommendations
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Getting Introduced
prepare and practice a two-minute
introduction: I am I am interested in
prepare to
demonstrate knowledge about the
employer
express enthusiasm and interest
relate your background to the companys
needs
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Anticipating Questions
Tell me about yourself.
Hint: Theyre not asking for your life
story, and its not a trick question
interviewer is looking for:
a brief statement of your professional status
and career objective
some detail about your progression to this
point
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A Heuristic for Answering Questions
identify the skill sought by the question so thatyou can best focus your answer
give a STAR answer: Situationwhat was the context?
Taskwhat was the specific problem orneed?
Actionwhat did you do? (produce, write,create, etc.)
Results/resolutionwhat did you learn?what skills did you develop?
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At the End of the Interview
review what youve heard and state why youre
interested in the position
consider asking:
is there anything else I can providespecific
references or example materials?
whats the next step in the process? when is
your decision date?
how can I contact you to check my status?
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send a thank you email or letter after being interviewed
tailor the letter to the organization and to the interview
itself
individualize a letter slightly if youre sending it to more
than one person in the organization
send it within 2448 hours of the interview
goals:
shows youre courteous differentiates you from other candidates and keeps
your name in front of the potential employer
proves that youre interested in the job
After the Interview
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10 Interview Bloopers
1. poor handshake (limp hand, tips of fingers,arm pump)
2. talking too much (talking too long, but notanswering direct questions; nervous talking)
3. talking negatively about current or pastteams, coworkers, employers/managers
4. showing up late or way too early
5. treating the receptionist rudely
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6. asking about benefits, vacation time, or salaryin an initial interview
7. not preparing for the interview
8. verbal ticks (uhmmmm, like, you know)
9. not enough/too much eye contact
10.failure to match communication styles (e.g.,too informal, too businesslike)
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be yourself (not who you think they want you to be)
be ready to talk about why you want the job (and think
about how they might respond to your answer) ask ahead of time the format of the interview (e.g.,
panel/one-on one? expected to perform a task?)
ask about the function of your job in the largerorganization
ask about how the specific position you are interviewingfor fits in the larger unit/team/department andwithin thelarger organization.company
be prepared to actually do/perform/write a task during theinterview process (e.g., writing documentation, marking
up a document for editing) ask the interview what their favorite aspect of the job is
(and, perhaps, what their least favorite is)
find out how writing is perceived and how peoplenegotiate textual ownership issues
HINTS:
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carefully consider who you ask which questions
take notes with you (with your ideas, goals, questions); takenotes during the interview
learning opportunities and experiences not, neverproblems
ask if the organization has a policy toward funding/supportingemployee professional development opportunities (e.g., STCmembership and conferences, further education)
stay focused (even if its a long interview); take notes to help stayfocused
get comfortable with pauses and strategies for giving yourself abit of time to prepare an answer
stay upbeat! (there will be painful momentslearn from them andmove on)
dont get flustered (if you can at all avoid itand practicing really,really helps)
recognize the gatekeepers! (e.g., initial phone interview withseemingly unrelated person)
draw upon good sources of info: Business Library resources(e.g., looking up companies, looking up company news,requesting annual reports); www.net-temps.com (info section onlatest resume advice/ideas/formats, info on job positions and
requirements)
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THE COVER LETTER(contd) REMEMBER:
A proactive cover letter requesting an interview will bemore effective if you promise to follow-up the letter with aphone call, and do.
Be natural and conversational. Dont make the cover
letter sound like its been copied from a book. Let it show
knowledge, enthusiasm, and focus.