Thank you for choosing the Hampton Edition Massage Chair to complement your lifestyle and
comfort needs. Carefully and thoroughly read this manual before using this product to ensure
proper operation. We recommend keeping this manual for regular review and future reference.
This Owner’s Manual should be kept on hand for easy reference. This product is intended for
residential indoor use only. Product is subject to change. Color may have slight variation.
Pictures used throughout this Owner’s Manual are for representation purposes only and may not
be exact to your specific model.
Contents
Safety Precautions ------------------------------------------------------------------------------------- 1
Features and Functions ------------------------------------------------------------------------------- 6 Components and Descriptions----------------------------------------------------------------------- 7 Before Use ------------------------------------------------------------------------------------------------ 9
Adjusting The Massage Chair ----------------------------------------------------------------------- 13
Starting The Massage Chair ------------------------------------------------------------------------- 16
Troubleshooting ------------------------------------------------------------------------------------------- 22
Care and Storage ------------------------------------------------------------------------------------------ 23
Specifications ----------------------------------------------------------------------------------------------- 24
Warranty ----------------------------------------------------------------------------------------------------- 25
Warranty Card ---------------------------------------------------------------------------------------------- 27
The recommended massage session is 15 minutes. Do not use the massage chair for
longer than 15 minutes and do not continue to massage a specific area for longer than 15
minutes. You must rest for at least 30 minutes before using the massage chair again.
Usage greater than 15 minutes without a 30 minute rest period can result in over-
stimulation of muscles and nerves.
This product is not a medical device and is not intended to cure ailments. If you feel any
discomfort at any time during use, discontinue use immediately. If you find any
abnormal condition, stop using the massage chair immediately.
Safety Precautions
Carefully and thoroughly read this manual before using this product. The Owner’s Manual
should be kept in an easily accessible place for future reference. Please pay special attention to
all “caution” and “warning” symbols and labels throughout this manual and on the massage
chair. The Owner’s Manual contains important information about how to use the massage chair
safely and correctly avoiding any possible damage to property and injury to users. If you feel
any discomfort at any time during use, discontinue use immediately.
This action could result in serious injury or death.
This action could result in personal injury or damage to personal property.
This symbol means “DO NOT DISASSEMBLE”.
This action means to “UNPLUG THE CHAIR”.
This action means “PROHIBITED USE”.
If you find any abnormal condition, stop using the massage chair immediately.
o If you find that the massage chair is malfunctioning, stop operation immediately, unplug
the massage chair cord from the wall receptacle and contact the service provider. If you
continue to operate the massage chair, it can lead to damage of the massage chair,
electric shock, fire, and/or serious bodily injury.
o If there is a lightning storm, do not use the massage chair and unplug the massage chair
cord from the wall receptacle.
o If any liquid is spilled onto the massage chair, any abnormal noise heard from the
massage chair, any obstacle placed onto the massage chair, or the massage chair is
drooping down, tipping over, or has broken parts, stop any and all operation of the
massage chair and unplug the massage chair cord from the wall receptacle.
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o If you become uncomfortable at any time when using the massage chair, stop
using the chair immediately.
o Only use the massage chair when it is placed on a level floor.
o When operating the massage chair, make sure the switches are operational with
reference to their intended functions.
o Any persons having the following conditions must not use the massage chair:
Persons who have thrombosis, severe aneurism, acute varicosity, or skin
infections including inflammation of the hypodermis
Persons who feel discomfort when using the massage chair
o Any persons with any of the following conditions should seek medical advice from his/her
medical physician before use:
Persons who have electronic medical devices or have electronic medical devices
easily susceptible to electromagnetic interference
Persons with malignant tumors
Persons with serious heart disease
Woman who are in their menstrual period or pregnant
Persons with sensory disturbance caused by peripheral circulatory disorder due to
diabetes
Persons with sensory disturbance caused by other medical disorders
Persons being treated for personal injuries
Persons with a high fever greater than 100oF/38oC
Persons with medical conditions such as acute inflammation, high blood pressure,
or chills
Persons with sickness or under bed rest orders
Persons with Osteoporosis, spinal fractures, or acute pain
Persons with inflammation due to sprains or muscle strain
-2-
Do not use the massage chair when your hands or body is wet as it can
result in electric shock and personal injury.
Do not spill water or other liquid onto the massage chair. Do not place
massage chair in a humid environment such as a bathroom. Placing the
massage chair in a humid environment can result in electric shock and
personal injury.
Do not operate the massage chair with children or pets playing on or near
the massage chair. Make sure before operating the massage chair that
you can do so when children and pets are at a safe distance away.
Do not attempt to disassemble or repair the massage chair, power cord,
or controller on your own. It may result in electric shock, personal injury,
or malfunction of the massage chair.
Do not tamper with or manipulate the power cord. The power cord should
not be damaged in any way when operating the massage chair. Do not
bend, stretch, twist, or wrap the power cord. Do not hang the power cord
up on objects or furniture. A damage power cord can result in electric
shock, fire, and/or personal injury.
o This product is not intended for use by children or persons with reduced mental
capabilities. Keep children, persons with reduced mental capabilities and pets away from
the massage chair when in use.
o Do not use this product with any other power source other than AC 110V-120V. Do not
wrap the power cord around the power chair as this can result in electric shock, fire
and/or personal injury.
o Do not let children or pets sit and play on the massage chair as this can result in physical
injury or malfunction.
-3-
o When the massage chair is in use, do not place your fingers into the gap between the
housing and cushion of the massage chair as this can result in physical injury.
o Do not use the massage chair to massage the head or stomach as this can result in
nausea and/or physical injury.
o Do not use the massage chair without its cloth cover.
o Do not use the massage chair if the cloth becomes damaged or ripped.
In the event of a power failure, switch the main power switch to OFF. Then disconnect
the power cord from the wall receptacle. This will prevent any unexpected sudden
operation when the power failure is restored.
Do not touch the wall receptacle, plug, or power cord with wet hands.
When not using or if a power failure occurs when the massage chair is in operation, turn
the main power switch OFF and disconnect the power cord from the wall receptacle to
prevent electric shock or accidental injury.
In the event of cleaning the massage chair, turn the main power switch OFF on the
massage chair and disconnect the power cord from the wall receptacle to prevent
electric shock or accidental injury.
When disconnecting the massage chair power cord, please do so by removing the plug
and not by grabbing the massage chair power cord and pulling. Pulling on the massage
chair power cord can result in electric shock, short circuit, fire, and/or physical injury.
Do not use the massage chair immediately after a meal or drinking fluids as this may
result in discomfort.
Do not hang any object using the massage chair power cord.
Handle the controller with care. Do not drop the controller as it could result in electric
shock, fire, and/or personal injury.
Do not use the massage chair near any open flames, such as a fire place, or any other
heating device. Do not place the massage chair near floor heating systems as it could
result in fire.
Do not smoke while operating the massage chair and do not place the massage chair
where there is underfloor heating.
-4-
o Do not rip, tear, or cut the massage chair fabric cover. This can result in personal injury
and malfunction of the massage chair.
o Do not bend, twist, or stretch the power cord as this could result in electric shock and/or
fire.
o Do not operate the massage chair if the power cord shows any signs of damages. Do
not plug the massage chair cord into a loose or damaged wall receptacle as this could
result in electric shock, fire, and/or personal injury.
o Do not force any overloading of each function setting as it will result in malfunction of the
massage chair and possible personal injury.
o Do not operate the massage chair if you are drowsy or sleepy. Do not fall asleep while
the massage chair is operating as this can lead to unconsciousness and result in
discomfort and/or personal injury.
o Do not drag the massage chair over the floor as this can damage your floor and cause
the massage chair to malfunction. Carry or roll the massage chair (if it has wheels)
carefully so as to not damage the massage chair or scratch your flooring.
o This product is designed for home use and not for commercial purposes.
o Do not operate the massage chair under any cloth materials, such as a blanket. This
could lead to excessive heating of the massage chair and can result in a fire and/or
personal injury.
o Make sure the massage chair power cord fits snuggly into the wall receptacle. Be sure
there is no dust obstructing the connection between the massage chair power cord and
wall receptacle.
o Do not stand or tread on the massage chair. Do not force overloading the massage chair
as this can lead to personal injury.
-5-
o Do not use the massage chair near any open flames or flammable gas. This can result in
a possible fire, personal injury, or malfunction and damage of the massage chair.
o Do not use the massage chair near areas where aerosol spray products are used as this
can damage the massage chair.
o Do not clean or spray the massage chair with abrasive cleaning agents such as
detergent, alcohol, or other chemical based agents as this can lead to fire, electric shock
and/or damage the massage chair.
o Keep children and persons with reduced mental capabilities away from the massage
chair when it is being operated.
o This product is not to be used by children, persons on bed rest, or persons with reduced
mental capabilities unless directed by a medical physician.
Features and Functions
Features:
1. Integrated Massage Function:
The Integrated Massage Function is compact with exceptional performance. This function
allows for roller massage from the neck to the shoulder while air massaging on the
shoulders, pelvic, hip, and legs. In addition, the toes will also receive the airbag massage.
2. Actuator Reclining Function:
The Actuator Reclining Function allows for easy adjustment for the most comfortable
positioning. The backrest can be adjusted in a range of approximately 115o to 165o while
the footrest has coordinated up and down adjustments.
3. Various Functions:
The preset programs will help rejuvenate and relive the body of fatigue. By selecting the
Optimal program according to your own personal preference, you can experience the ideal
massage. You can choose the manual selection which allows you to combine massage
functions with up to 216 possible massage combinations.
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Functions:
As a therapeutic massage device for home use, the massage chair provides such
benefits as relaxing the muscles, relieving the body from minor muscle aches and
pains, and helpful in improving sleep.
Components and Descriptions
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1. ON/OFF: When the ON/OFF button is pressed, the massage
chair will enter standby mode. If the ON/OFF button is pressed
again after a function is selected, the rollers will return back to
their initial position. Please note that when the power is ON, the
red LED light is illuminated. When the power is OFF, the red
LED light will turn off.
2. STOP: When the STOP button is pressed, the red LED light will
flash and all of the airbags will deflate and all functions will stop.
The STOP button should be used in case of emergency or
malfunction of the massage chair.
3. PROGRAM SELECTION: Press this button to select among the
different programs. Press any of these buttons and the rollers
will first move to your shoulder area. Then you will hear a beep
from the controller. Press the up or down arrow under
MASSAGE AREA within 8 seconds to gradually adjust the rollers
to a desired position.
4. ADJUST ROLLER POSITION: This button allows you to
manually adjust the rollers to specific positions.
5. AUTO (air massage): When the AUTO button is pressed, you
will enter the AUTO menu. You will be able to select air
massage for your shoulders, waist, pelvic, hip, calves, and feet.
6. MANUAL (roller massage): When the MANUAL button is
pressed, you will enter the MANUAL menu. You will be able to
select knead, tap, or knead/tap massage.
7. ADJUST ROLLER MASSAGE: This button is used to adjust the
strength, width, and the area of the roller massage.
8. ADJUST BACKREST: Press this button to adjust the reclining
of the backrest and the footrest.
9. ADJUST AIR PRESSURE STRENGTH: Press this button to
adjust the air pressure strength.
-8-
o Do not splash water or any other liquid onto the massage chair or controller.
o Do not operate the massage chair with wet hands.
o Do not sit on, drop, or tamper/dismantle the controller. Do not pull excessively on the
controller wire.
o Do not bring the controller, including the LCD monitor, within contact of any sharp objects
as it may cause damage.
Before Use
This massage chair may be packaged with the backrest folded. If so and
before use, please raise up the backrest.
Please carefully and thoroughly follow the instructions for assembling the massage chair.
The massage chair is packaged with the massage chair back lying flat. Before operation,
the massage chair back will need to be put to the upright position using the controller. If
the backrest cover is not already zippered onto the backrest of the massage chair, then
you will need to install it. You can do this by attaching the backrest cover using the
zippers on the left/right side and the top of the backrest of the massage chair.
When using the massage chair, do not operate the massage chair in a humid
environment. Be sure not to drastically change the room temperature in which the
massage chair resides. Drastic changes in room temperature can lead to rusting of the
metal parts and greatly affect the operation of the massage chair causing damage.
Massage Chair Placement – Please be sure to have a clearance in front and behind the
massage chair of approximately 20”/50 cm to prevent it from touching any objects or
walls in the declined position.
Over 20”/50cm
Over 20”/50cm
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o Do not use the massage chair in the bathroom or any other humid
environment.
o Make sure the massage chair is assembled and operated on a flat level,
non-slippery floor.
o Do not use the massage chair in dusty and high ambient temperature
environments. The ambient room temperature needs to be below
104oF/40oC.
o Do not place the massage chair in direct sunlight or near heating
equipment.
o Do not smoke or operate the massage chair near any open flames.
Proceed in laying a rug or mat (optional) under the massage chair to prevent
damages to your floor. This is optional and will reduce operational noises. Never
place the massage chair on and electric blanket/rug.
Make sure the floor which the massage chair will be placed on can support the
massage chair. Be careful not to damage your floor by dragging the massage chair.
The placement of the massage chair needs to be at least 3.5 ft away from any and all
audio devices such as a television or radio to avoid product interference.
The weight limit of the massage chair is 220lbs/100kgs.
Confirm Product Contents –
Make sure that all of the massage chair parts are included.
-10-
How to Move – When moving the massage chair, make sure the main power switch is in
the OFF position and the massage chair cord is unplugged from the wall receptacle.
When moving the massage chair using When lifting and moving the massage chair,
the caster wheels, straighten the massage lay the back of the massage chair flat into
chair to the upright position and grab hold the reclined position and grab hold of the
of the two sides of the leg supports at the backrest handle and footrest. Now lift and
front of the massage chair. Lift and roll move the massage chair to the desired
the massage chair to the desired location. location.
To prevent damages to your floor, you can Be sure not to drop the massage chair as this
lay something over your floor such as a may cause damage to the massage chair as
blanket or cardboard. well as your floor.
o The massage chair cannot be moved through doorways that measure less than 32” (in
most cases).
o Due to the weight of the massage chair, do not attempt to lift the massage chair if it is too
heavy. Be cautious when lifting so that you do not injury yourself.
o Be careful to not damage or drop the controller as it is attached to the massage chair.
o Do not lift the massage chair when someone is sitting in it.
o Make sure the massage chair power cord is disconnected from the wall receptacle before
attempting to move the massage chair.
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How to Connect the Power Source
1. Connect the massage chair power 2. Turn the main power switch ON at the
cord to the lower left side of the lower left front of the massage chair.
massage chair and plug the other
end into the wall receptacle.
Please Note: If the massage chair rollers get stuck, turn the main power switch ON and
press the ON/OFF button to return the massage chair to its default position.
o Do not plug the massage chair power cord into an external transformer.
o Make sure the massage chair main power switch is in the OFF position before plugging
the massage power cord into the wall receptacle.
o Make sure the massage chair power cord fits snug and tight into the wall receptacle.
-12-
Confirm the Material
Before using the massage chair, make sure the massage chair leather and other
massage chair coverings are not damaged. Unzip the zipper and put your hand/finger
into the gap between the chair back and the back cushion to check whether the fabric
material is broken or damaged.
o Before using the massage chair, make sure there are no damages to the
leather/cloth/plastic materials of the massage chair. Even if a small tear is located, do
not operate the massage chair and contact the service provider. Any damaged material
is a safety hazard and the massage chair must not be operated.
Adjusting The Massage Chair
Please follow the instructions for adjusting the massage chair. Failure to do so can result in
damaging the massage chair.
Sitting in the Massage Chair
In the default setting, the massage chair back rollers are displaced at the lower waist of
the chair back and the footrest are position at the lowest position. For safety reasons,
please make sure that the rollers are situated in the correct position before sitting in the
massage chair. If the positions are incorrect, restart the massage chair using the
controller. After the rollers return to their default positions, proceed slowly in sitting into
the massage chair and placing your feet all the way back in the footrest. Please note:
Before exiting the massage chair, make sure to first remove your feet from the
footrest.
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o Once you have raised the footrest using the controller, do not sit in the massage chair.
You must only sit in the massage chair once the footrest is lowered.
o Before entering the massage chair, make sure the massage chair is in the upright
position. Once you are in the massage chair, you can adjust the angle of the chair using
the controller.
o Never stand on the footrest as this can damage the massage chair.
Adjust the Head Pad
Adjust the head pad by pulling the head pad flap through the strap at the top of the
backrest. Adjust the position of the pad to your preference. Make sure to place the pad
in the correct position.
Adjusting the Angle of the Massage Chair
Press this button to raise
the massage chair upright
Press this button to lay
the massage chair flat
During the adjusting of the massage chair, the footrest will adjust accordingly.
-14-
You can adjust the angle of the massage chair by pressing the corresponding button on the
controller. If you hold the button for over 3 seconds and then let go, the massage chair will
adjust to your position preference until the button or reverse button is pressed again.
Please note: The main power switch at the right front of the chair overrides the
controller. If the ON/OFF button on the controller is OFF, you will still be able to
adjust the angle of the massage chair. If you press the STOP button, you will
not be able to adjust the angle of the massage chair.
o Be sure children and pets are kept away from the massage chair when it is in use. Do
not adjust the massage chair angles when children or pets are near the massage chair.
Make sure you have enough clearance at the front and rear of the massage chair when
adjusting the angle of the massage chair back and footrest.
-15-
o Be sure children and pets are kept away from the massage chair when you adjust the
massage chair back and footrest. Never place your hands, fingers or objects under the
footrest.
Starting The Massage Chair
I. Massage Selections (AUTO)
The preset programs make it easy to select a function that suits your preferences. Once
you have chosen the desired function, the massage chair will enter the body scanning
mode.
FULL This selection massages from the shoulder to the feet.
BODY
RELIEVE This selection is recommended for users who seldom use the massaging
FATIGUE equipment. This selection may also improve sleeping.
RELAX This selection is recommended for those users seeking a less intense
massage. Typically, this selection is for older users and users who desire
a softer massage.
STRETCH This selection is recommended for users who are melancholy or who feel a
lack of energy.
II. Massage Selections (MANUAL)
The Manual mode allows you to combine your desired massage functions. You can
adjust the massage speed, massage area, and massage strength.
Knead Tap Knead/Tap
Roller Massage Area Hip Air Massage Leg Air Massage
(whole body, partial)
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III. Start Massage
Once the power cord is plugged into the wall outlet and connected to the massage chair,
the red LED light will illuminate. Press the ON/OFF button and the massage chair will be
in standby mode.
IV. Select Function
A. Auto Program
Select one of the buttons in the AUTO program. There are 4 programs available
to help relieve fatigue.
B. Manual Program
Select one of the buttons in the MANUAL program. You can also combine a roller
massage and an air massage.
Combined selections available
When you make a selection, the indicator light will illuminate. You will have the option of
selecting air massage, knead, tap, knead/tap per your preference.
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V. How To Use
A. Under the AUTO selection, you can adjust the air pressure strength.
Under the MANUAL selection, you Under the MANUAL selection, you can
can combine selections and adjust adjust the roller position.
the strength.
Air Strength = pressure
“S” = strong
“M” = medium When the indicator light
“W” = weak is illuminated, you can
adjust the massage chair
SPEED = Tap/minute WIDTH = Space between rollers back. “L” = more Tap/minute “L” = widest space
“M” = medium Tap/minute “M” = medium space
“S” = less Tap/minute “S” = narrowest space
Please note: During the massage, you can change between the different selections.
MANUAL AUTO
AUTO MANUAL
During the massage, you can stop the massage operation by pressing the ON/OFF
button. If you feel any discomfort or if the massage chair malfunctions, you can press
the STOP button. For safety, all of the mechanical moving parts of the massage chair will
stop operating and the airbags will deflate. The massage chair also has built in safety
features which can stop the massage operation if the massage chair malfunctions.
-18-
o If the strength of the massage chair is too great, reduce the strength according the
guidance of the Owner Manual instructions. If you are not able to reduce the strength,
stop using the massage chair and contact the dealer for assistance. Continued use can
result in personal injury.
o Do not place your hands or feet into the roller tracks, the gap between the reclining
massage chair seat back and seat. Never place your hands or feet into or between
moving parts. Do not wear any foreign objects why using the massage chair such as hair
accessories, necklace, watch, bracelet, ring, etc. Such items can cause damage to the
massage chair.
o If your leg or foot come out of the legrest or footrest during operation of the massage
chair, do not attempt to force it back in as it will result in personal injury and possible
damage to the massage chair. Press the ON/OFF button for the chair to return to its
initial state.
o The user should never use the massage chair for longer than 15 minutes. Do not exceed
15 minutes in massaging any specific area of the body. Continuous use for extended
periods of time can result in over-massaging and can result in possible personal injury.
Daily massage should not be greater than 30 minutes (two independent massage
sessions).
B. Knead/Tap
By pressing the Knead/Tap button, you can change between Knead, Tap, or
Knead/Tap.
C. Roller Massage
By pressing the Roller button, you can change between whole body rolling, partial rolling, or
massaging to specific areas.
-19-
D. Speed
There are 3 levels of speed for Knead, Tap, and Knead/Tap.
E. Width
There are 3 levels for the roller width.
F. Air Pressure Strength
Press this button to change between the 3 levels of air pressure strength.
-20-
G. Adjusting Roller Position
When selecting Knead, Tap, or Knead/Tap, use the arrow buttons to adjust
the rollers to the desired position.
When selecting the Partial selection, use the arrow buttons to adjust the roller movement
area. Once the rollers have reached the desired area, release the your finger from the
arrow button.
VI. After Use
Raise the backrest to the upright position and then lower the footrest downward. Switch
the Main Power Switch to OFF. As with any home appliance, it is recommended to
unplug the massage chair when not in use.
o After use, turn OFF the Main Power Switch and unplug the massage chair power cord
from the wall outlet, especially if children or pets are near the massage chair at any time.
o Make sure to raise the backrest to the upright position completely and lower the footrest
down completely after use.
o When unplugging the massage chair power cord, please do so with dry hands and
cautiously. Never pull the cord out of the wall outlet by yanking the cord. Grab hold of
the plug and cautiously pull it out of the wall outlet.
o Never leave the cord lying around to prevent anyone from tripping over it.
-21-
Troubleshooting
If you encounter any issues with the operation of the massage chair, please refer to the
troubleshooting guidelines below. If you are not able to resolve the issue, stop using the
massage chair immediately and contact the service provider. Make sure to unplug the massage
chair cord from the wall outlet.
1. Problem – The right and left rollers are out of alignment.
Solution – The rollers are designed with an alternating tap mechanism and sometimes
the rollers will be in the stopped position and out of alignment. This is how they were
designed.
2. Problem – The rollers get stuck during movement.
Solution – After using the massage chair, the system will reset the rollers to the lower
waist position of the seat back to avoid discomfort.
3. Problem – There is noise during the massage chair operation.
Solution – You will hear noises during the tap function, during the knead as the rollers
rub up against the massage chair cover, during the roller operation as the rollers raise
and lower, during the air massage as air inflates and deflates, during the air massage
from the pump, and during the raising and lowering of the massage chair back. This
noises are part of the design of the massage chair.
4. Problem – The rollers stop during the massage chair operation.
Solution – If the rollers experience too much pressure, they will sometimes stop moving
temporally. You can slightly lift your body or raise the massage chair back on the
controller. This issue may occur when the user is greater than 220 pounds.
5. Problem – The massage chair has no power and will not respond to the controller.
Solution – Check to make sure the massage chair power cord is properly connected to
the wall outlet. Check to make sure the Main Power Switch is turned ON. Be sure not to
press 2 buttons at the same time on the controller.
6. Problem – The massage chair power cord is overheating.
Solution – Stop using the massage chair immediately and unplug the massage chair
power cord from the wall outlet. Contact the service provider for assistance.
-22-
7. Problem – There is a flash of the power light on the controller.
Solution – Turn OFF the Main Power Switch and wait 10 seconds. Then turn the Main
Power Switch back ON.
If the massage chair is experiencing any of the following, stop operating the massage
chair and contact the service provider:
The massage chair does not start when the Main Power Switch is ON
The massage chair power cord is damaged
The massage chair cord becomes unusually hot
The auto timer function is not working
Other failures of the massage chair
o If after reviewing the above troubleshooting guidelines and the problem has not been
resolved, contact the service provider. Do not attempt to disassemble or make repairs to
the massage chair on your own as this could void the warranty and also cause possible
injury.
The massage chair covering is designed to have the rollers rub up against it. It will
receive wear over time. If you operate the massage chair twice a day for two 15
minute sessions, the life of the massage chair cover is approximately 3 years.
Depending on the user’s weight, size, and frequency of use, this could vary.
Before each use, the massage chair cover should be inspected. It is recommended
that the massage chair cover be inspected by an authorized serviceperson prior to
the third year. Regardless of usage, you should have the massage chair inspected
by an authorized serviceperson after 5 years of use.
Care And Storage
Make sure the massage chair is clear and free of dust. When storing the massage chair, do so
in a dry and non-humid location. You can loosen the magic buckle on the back of the head pad
and fold the massage chair back into the massage chair. This would be the position of the
massage chair when you first received the massage chair out of the box. If the massage chair
is not going to be used for an extended period of time, put a cover over it to protect it from dust
and dirt. Make sure to keep pets away from the massage chair to prevent them from chewing
on the massage chair cover and massage chair cord.
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When cleaning the massage chair covering, do so with lukewarm water and a soft cloth. You
can use a very small amount of upholstery cleaner (mild cleaner) if necessary. When using an
upholstery cleaner, test a spot on the massage chair that is out-of-sight to make sure the
cleaner does not stain the massage chair cover. Be sure to remove all of the cleaner residue
from the massage chair cover at the conclusion of you cleaning it. Do not use alcohol-based or
other chemical household cleaning products or abrasives on the massage chair as they can
damage the massage chair. The controller can be wiped down with a dry and soft cloth only.
o Do not install the massage chair where it can come into contact with direct heat, such as
direct sunlight or radiator or hot water tank/heater.
o When cleaning the massage chair, be sure to unplug the massage chair cord from the
wall outlet first. Do not plug or unplug the massage chair cord with wet hands.
o When storing the massage chair and covering it with a chair cover (such as vinyl), keep
in mind that the fabric color can change if the massage chair remains covered over a
prolong period of time.
Specifications
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Height
Approx.
Armrest 41.3”
Height
Approx.
23.6”
Depth Approx. 53.2”
Width Approx. 29.1”
Height
Approx. Headrest Height
18.1” Approx. 20.5”
Depth Approx. 70.1”
Warranty
3 Year Limited Warranty
The massage chair is covered by a 3 Year Limited Warranty. During the first 3 years of
ownership, the massage chair is covered with in-home service including parts and labor.
If the product is defective when received or becomes defective during the manufacturer’s
warranty period, it will be repaired/replaced in accordance with the manufacturer’s original
factory warranty. If this occurs, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx.
The massage products are for residential indoor use only. Any exposure to outdoor elements
such as rain, snow, sun, wind, or extreme temperatures will not be covered by this warranty.
Any damages as a result of modifications made to the massage products will void this warranty.
What Is Covered: The Plan certifies that the Golden Designs, Inc. product will perform
satisfactorily during the Limited Warranty period. If the product fails, repairs will be covered by
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the Plan to include parts and labor. If parts are not available, and thus the product is
irreparable, you either will receive a replacement with a comparable feature model of like and
quality or be reimbursed an amount equal to the average repair cost not to exceed the current
replacement value of the product. The product must be prepared, installed, and used under
suitable conditions and in accordance with the manufacturer’s specifications.
This Plan is effective provided adequate proof of purchase is maintained, the product is properly
registered (as directed below) and the specific covered product is properly maintained.
McCusker and Company, Inc., the program administrator, must be notified within thirty (30) days
of purported failure. All records must be made available for inspection and verification of
defects by McCusker and Company, Inc., the administrator, and/or its distributors/contractors.
The Plan is exclusive and in lieu of all other warranties, including any warranty or
merchantability or fitness for a particular purpose.
What Is Not Covered: The Plan does not cover negligent, fraudulent, and/or intentional
damage. The liability under this Plan is limited to those (services/repairs/replacement)
delineated herein, at the discretion of the Administrator and only when the product is properly
installed, registered, maintained, and in use.
In no event shall (manufacturer/client) or the obligor/administrator of this Plan be liable for any
special, indirect, incidental, or consequential damages. This Plan, covering parts and labor, is
void if the product covered by the Plan has been subject to: intentional damage, alteration,
tampering, acts of God and other insurance perils, faulty installation or if damage is covered by
any insurance or service contract or OEM warranty. The Plan coverage applies only to the
single registered product and no other products are covered. Claims not submitted in
accordance with the terms and conditions of this Plan are void. Loss of data or data recovery,
damages to components other than those delineated herein, pre-existing damage, damaged
accessories, and manufacturer’s recall or damage by unreasonable or unintended use, neglect,
improper service or other causes not arising out of defects in material or workmanship are not
covered.
To Make A Claim: For service, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx.
Please have your proof of purchase and product registration information including the serial
number and model available at the time of the call. The customer service representative will
provide information on your shipment and repair.
Register Your Plan: In order for this Plan to be valid, you must register your Plan at
www.registerproductnow.com within 15 days of purchase. This Plan is non-transferable and
only applies to the original purchaser.
Obligor/Administrator: The obligor and administrator under this limited warranty contract is
McCusker and Company, Inc. whose address is 1210 Hall Johnson Road, Suite 200, Colleyville,
Texas, 76034. McCusker and Company, Inc. can be contacted at (800) 734-0819 x105.
*3 Year Limited In-Home Warranty Service Includes Parts and Labor.
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WARRANTY CARD Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to
complete the following Warranty Card and mail it back to:
Golden Designs, Inc.
3550 Jurupa Street, Unit B
Ontario, CA 91761
Please include a copy of your sales receipt showing date of purchase as this will serve as proof of
purchase.
Warranty will be VOID if the following warranty card is not mailed back within 60 days of
purchase date along with proof of purchase.
**Serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton.**
DETACH HERE
WARRANTY CARD
All fields must be completed to validate the warranty.
Name:
Address:
City: State: Zip Code:
Phone Number:
Purchase Date:
Product Name:
Purchase From:
Serial Number:
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