Download - Healthcare for Tourists- phase 2
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Healthcare for Tourists:lets make a common goal
Presented by: Dr. Subash PyakurelCEO
Health Concern
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Outline of the Presentation
First segment : Overview of research findings
Second segment : Concept objective
Third segment : Development Phases and recommended roles
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First Segment
Survey on ‘Health-seeking behaviour of tourists visiting Nepal’
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Methodology
•Study Area -Boudha, Kathmandu, Nepal
•Data collection tool -Informal questionnaire
•Data Collection Technique - Interview with the tourists
visiting Nepal
•Sample size -31
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Countries represented
•China
•France
•Netherlands
•Germany
•USA
• Belgium
• Italy
• Israel
• Taiwan
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<7 7 to 14 15-30 >300%
10%
20%
30%
40%
50%
60%
70%
10%
20%
60%
10%
no. of days staying in Nepal
resp
onse
in p
erce
ntag
e
Fig. 1 . Bar diagram showing the duration of stay in Nepal
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Travel agents / Guides
Hotels
Embassy
Local people
Others
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
23%
42%
14%
15%
6%
refe
renc
e so
urce
response in percentage
Fig 2. bar diagram showing the response on first contact point for reference to treatment
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Insurance Medical Kit Immunization None Others0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
25%
40%
90%
2% 5%
Types of preparedness
Res
pons
e in
Per
cent
age
Fig 3. Bar diagram showing the type of Health pre-preparedness
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Necessity of One-stop expert health solution 0%
20%
40%
60%
80%
100%
120%
97%
1% 3%
YesNoMaybe
Fig 4. Bar diagram showing the response regarding the requirement of One-stop expert health solution for tourists
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Conclusion from survey
• It is found that the maximum number of tourists refer to
unreliable sources in case of health problem.
• The concept of ‘one-stop expert health solution model’ is
highly appreciated .
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Second Segment : Concept
Core objective of the concept:
To create a special healthcare delivery system to the tourists visiting Nepal that would gradually progress into medical tourism
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Third Segment : Phases of development
Phase 4 : Evaluation
Phase 3 : Implementation of the Plan
Phase 2 : Implementation Strategy and Action Plan
Phase 1 : General Consensus
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Phase 1: General Consensus
•Brainstorming and discussion
•Feedback and inputs from health and tourism stakeholders, embassies and international societies
•Create supportive, positive collaborative and cooperative environment among all stakeholders through interactive sessions in a common platform.
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Phase 2 :Implementation strategy and Action plan
Step 1
•Accreditation and quality standardization of healthcare institution and health professionals
Step 2
•Formation of special panel for doctors, hospitals and clinics
Step 3
•Formation of ‘Tourists Healthcare Information System (THIS)’ under NTB with PPP model
Step 4
•Incorporation of innovative technology in health system like : Electronic Medical Record system, Telemedicine, Tele-radiology, mobile applications, web solutions etc.
Step 5 •Promotional strategy
Step 6 • Monitoring and supervision body and protocol
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Phase 3 : Implementation (Recommended Division of roles)
Health Concer
n
Ministry of Health and Population
(MoHP) National Planning
Commission(NPC)
Nepal Tourism Board(NTB)
Healthcare Providers
Embassies and
International societies
Ministry of Tourism(MoT)
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Recommended Division of Roles
Ministry of Health and Population
• Infrastructure criteria for hospitals
• Hospital ranking and accreditation
• Quality assurance
• Formation of the autonomous regulatory body• Support and consulting to Healthcare providers in quality
upgradation.
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National Planning Commission
• Development of short term and long term policies and plans at National Level.
• Coordination and channeling of government bodies for the concept
• Formation of special task force involving relevant stakeholders.
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Ministry of Tourism
• Supporting NPC, MoHP with data and experience.
• Incorporation of promotional schemes through their existing mechanism.
• System development and cooperation for sustainability of the concept.
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Nepal Tourism Board
• Promotion and execution of ‘THIS’ with support of stakeholders and private sectors.
• Promotional schemes of the project.
• Act as long term development facilitator/coordinator up to a logical end.
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Healthcare Providers
• Upgrading the quality of health services through: o Infrastructure developmento Maintenance of hospital environment and cleanlinesso Interpersonal and communication standardization and training
of health professionals
• Development of separate department and system for international patients.
• Showing utmost cooperation and reciprocation throughout the process.
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Embassies and International Societies
• Continuous input, consult and support(specific demand and criteria for concerned citizens).
• Opportunity of gaining first hand insight to foreign health care policy of your respective countries for further improvements.
• Act as a bridge in Quality upgradation of healthcare providers.
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Role of Health Concern
• Input to NPC, MoHP, MOT for development of strategies/policies.
• Input to MoHP in quality issue, accreditation model and selection of panel of doctors and institutes.
• Consultation to hospitals in creating a system for HCFT.• Support to NTB in designing THIS.
• Introducing e-health and innovations like telemedicine, EMR, Web solutions, mobile applications etc.
• Liaison with international groups like GHTC, AMTC, WMTA, global experts.
• Coordination with embassies and INGOs.
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Phase 4 : Evaluation(continuous)
Regular supervision, monitoring and research
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THANK YOU!