Download - hiring, training, evaluating employee
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Chapter12Hiring, Training, and Evaluating Employees
Introduction to
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Learning Objectives
• Jelaskan perencanaan sumber daya manusia oleh perusahaan.
• Bedakan di antara jenis konpensasi yang perusahaan tawarkan kepada karyawan.
• Uraikan bagaimana perusahaan membangun ketrampilan karyawannya
• Jelaskan bagaimana capaian karyawan yang dapat dievaluasi.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
The Key to a Firm’s PerformanceHuman Resources
Selecting the best people for the job.
Training
Firm's Value
Establishing a formal process to recognize
(and ultimately reward) those
employees who performed well, while
offering suggested improvements for other employees.
Developing the necessary skills of
employees to do the job.
Form a team of employees with the right background,
training and guidance.
Evaluation
Hiring
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Human Resource Planning
Aktivitas perencanaan untuk memuaskan kebutuhan perusahaan atas pekerja.
Ada 3 Tugas: Forecasting staffing needs. Job analysis. Recruiting.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Human Resource Planning
Forecasting Staffing Needs Job Analysis
Recruitment
Selection
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Forecasting Staffing Needs
Ada tiga peristiwa yang disyaratkan atas perkiraan tersebut: Firm expansion. Pengunduran diri/Retirement. Temporary increase in production.
Menentukan jumlah yang tepat atas kualifikasi orang-orang dan dimana mereka dibutuhkan.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Job Analysis
Analisis yang digunakan untukmenentukan tugas dan surat keprcayaan yang diperlukan untuk posisi tertentu.
Hasil Job Analysis adalah:• Job specification
Identifikasi berbagai ketrampilan yang diperlukan, ciri atau atribut untuk kesuksesan performance sebuah pekerjaan tertentu • Job description
Uraian Tugas dan Tanggung Jawab posisi pekerjaan (job position)
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Recruitment
Meliputi pencarian dan menarik individu yang berkualitas yang dapat dipilih.
Internal vs external recruiting:• Internal
Recruit people within the firm.• External
Recruit people outside the firm.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Recruitment Screening Process
50 applicants
10 applicants
3 applicants
1 applicant
Assess applications.
Interview applicants.
Contact references.
Employment test (optional).
Assess applications.
Interview applicants.
Contact references.
Employment test (optional).
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Employment TestingSatu dari kebanyakan wilayah tugas MSDM/Human Resource Management.
Katagori umum:
Keserasian/Aptitude
Psychomotor
Job Knowledge
Kecakapan/Proficiency
Minat/Interest
Psychological
Polygraph
Drug
What’s next?
Business Online: Test Samples
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Seven Methods of Compensation
Profit sharing
Employee benefits
Penghasilan Tambahan/ Perquisites
Bonuses
Salaries and wages
Commissions
Which one is right for your firm?
Stock options
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Skills Development
• Technical• Decision Making• Customer Service• Safety• Human Relations
Sk
ills
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Employee Evaluations Should
• Provide feedback.• Provide direction.• Indicate strengths and weaknesses.• Determine a raise or promotion.• Consider objective versus subjective criteria.
Menjadi bagian oleh kriteria yang relevan untuk masing-masing posisi pekerjaan.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Development of Evaluation Fairness
Mengapa : Menunjukkan kejujuran pekerja dan kepuasan sebuah legal guidelines.
Komunikasi tanggung jawab pekerjaan
Informasikan pekerja tentang inefisiensi.
Gunakan konsistensi diantara pekerja
Employee evaluation