CREATING A CLIMATE FOR ENGAGEMENT
LEADING ENGAGEMENT
DR. JESSICA VAN WINGERDEN MBA MCC
Dr. Jessica van Wingerden MBA MCC
Director of Research & Organizational Development
Research Fellow Erasmus University Rotterdam
Positive Organizational Intervention Architect
Connecting business and science
NICE TO MEET YOU!
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
LET’S TALK
ABOUT WORK
ENGAGEMENT
Healthier and happier employees
More satisfied customers
Higher employee performance
Higher levels of productivity, quality and profit
WHY WORK ENGAGEMENT?
Work engagement has been defined as a positive, fulfilling
and work-related state of mind characterized by:
Vigor (high levels of energy, willingness to put effort in one’s
work)
Dedication (strong involvement in one’s work and feelings of
enthusiasm, inspiration and pride)
Absorption (high levels of concentration and engrossment
while working).
WORK ENGAGEMENT A DEFINITION
Experience of meaningful work
Person-Organization value fit
Know how you contribute to organizational goals
Use of strengths at work
Appreciation for work contributions
Constructive feedback
Cooperation and involvement
Opportunities for professional development
TO BECOME ENGAGEMENT AT WORK:
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
Leadership And
Work Engagement
Leadership behavior influences employee engagement
in a direct way:
Leaders own engagement
Facilitating meaningful work
LEADERSHIP AND WORK ENGAGEMENT
Leadership behavior influences employee engagement
in a direct and indirect way:
Offering a challenging and resourceful workplace
Offering opportunities for professional development
Building a climate for work engagement
LEADERSHIP AND WORK ENGAGEMENT
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
Climate for
Work
Engagement
Organizational climate reflects beliefs about the organization’s
environment that are shared among employees and to which
employees attach meaning to help them make sense of their
work environment.
A climate for work engagement at the organizational level will
influence employee perceptions of work environment
characteristics at the individual level, which influence work
engagement and performance.
CLIMATE FOR WORK ENGAGEMENT
Climate for engagement
Work
Engagement
Performance
Job resources
CLIMATE FOR WORK ENGAGEMENT
.84 .73
.42
WORK ENGAGEMENT & PERFORMANCE
Van Wingerden & Poell, 2018
Strong relationship with job resources such as:
Opportunities for professional development
Autonomy
Social support
Role clarity
Meaningful work
CLIMATE FOR WORK ENGAGEMENT
CLIMATE FOR ENGAGEMENT
Climate for engagement
Leader support
Work Engagement
Job resources
.85
.84 .65
.55
LEADER SUPPORT
Van Wingerden & Poell, 2018
Perceived leader support
Important job resource
Strong positive relationship with engagement
CLIMATE FOR WORK ENGAGEMENT
CLIMATE FOR ENGAGEMENT
Climate for engagement
Person/Org. Value Fit
Work Engagement
Meaningful Work
.68
.64 .74
.20
VALUE FIT & MEANINGFUL WORK
Van Wingerden & Poell, 2018
Strong relationship with Person/Organization Value fit
Understanding the higher goal or purpose
Meaningful work
Knowing how you contribute to organization’s higher goal
CLIMATE FOR WORK ENGAGEMENT
CLIMATE FOR ENGAGEMENT
Climate for engagement
Job crafting Work
Engagement
Perceived opportunities
to craft
Job resources
.84
.41
.82
.53 .37
.17
.14
.09
PRO-ACTIVE BEHAVIOR
Van Wingerden & Poell, 2018
Significant relationship with employees’ perceived
opportunities to proactively align their talents, passions,
and the job.
These shared perceptions positively influence
employees proactive behavior.
CLIMATE FOR WORK ENGAGEMENT
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
DELIVERY EXCELLENCE IN
Leadership &
Climate for Work
Engagement
Do all leaders tell, show and share their organizations'
purpose and/or higher goals?
Do all employees know how they contribute to their
organizations' purpose and/or higher goals?
Do all employees feel appreciated for their work
contributions?
LEADERSHIP QUESTIONS
Do leaders stimulate all employees to use their strengths
at work?
Do all employees experience they have opportunities for
professional development?
Are employees’ job demands realistic and challenging?
LEADERSHIP QUESTIONS
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
EXCELLENCE IN The Take Away For Today
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
A Climate for work engagement starts with leaders’ own
work engagement.
Person-organization value fit and meaningful work as a
starting point.
Engage employees to actively participate in innovation,
decision making and co-creation.
Offer opportunities for professional development, for
both leaders and employees.
THE TAKE AWAY
ONZE MISSIE EN VISIE
Wereldwijd het potentieel van
individuen, teams en organisaties
vrijmaken en verbinden met
organisatiedoelstellingen
Een schip is zo sterk als zijn bemanning
- Voor resultaten met mensen -
EXCELLENCE IN Thank you!
A SHIP IS ONLY AS STRONG AS ITS CREW.`
- JAN SCHOUTEN
`