Download - Paul's Corriculum Vitae - 25-.01-2016
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CURRICULUM VITAE
Paul Dowling
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PERSONAL DETAILS
Name: Paul John Dowling Address: 30 Ireland Avenue, Narre Warren,
Victoria, 3805. Telephone: (03) 9704 6387.
Fax.: (03) 9705 9156.
E-mail: [email protected] Age: 56
Date of Birth: June 13th, 1959. Place of Birth: Dandenong, Victoria, Australia.
Marital Status: Married Health: Excellent. (Non Smoker)
Interests: Australian Rules Football, Motor Racing
& Family.
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Education Secondary: St John’s Secondary College
(Form’s 1 to 2, Dandenong).
Dandenong Technical College (Form’s 3 to 5, Dandenong)
Achievements: Completed Fifth Form,
Leaving Certificate Level 1976.
Subjects Studied: Math
English Science
Engineering Graphics Technical Drawing Automotive Practice
Engineering Workshop Practice Further Studies: Certificate IV Assessment and Workplace Training
AFL Sports Medical Trainer – Australian Sports Institute Accredited: - Sports First Aid & Medicine,
Injury treatment & prevention
- Cardiopulmonary Resuscitation
(C.P.R.)
- Asthma Management, Emergency treatment & prevention
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Holden technical training courses:
Delco Engine Management
Trimatic Automatic Trans. 4L60 Auto Trans Overhaul 4L60E Electronic Control VL to VR Commodore Overview Nova Overview
Apollo Overview JM Apollo Train The Trainer Program VS to VE & WM Train The Trainer Programs TR to AH Astra Train The Trainer
Programs SB toTK Barina Train The Trainer Programs TIS 2000 (Technical Information System) SIP (Service Information Package)
Other training courses:
Service Advisers Program Holden Service and Parts Development
Program Time Management Holden Difference Holden Diversity Leadership & Management Information Lifecycle Management
GM E-Mail Security GM Information Security Incident Reporting GM Information Security It's Your Responsibility
GM Working Off-Site Security ILM Refresher Training (English) Information Lifecycle Management Managing Risk Overview (English)
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Computer Literacy: Personal computers: - P.C. Software Programs:
Lotus Notes for Windows Lotus Notes 4.6.1 Lotus Notes 6.5 MS Word for Windows 2.0, 3.1, 6.0, MS Word 97
MS Publisher 97 MS Powerpoint 97 MS Project 4.0 MS Project 98 MS Excel 5.0, 6.0
MS Excel 97 Adobe Acrobat 3.0, 4.0, 5.0, 6.0, 7.0 MS Office 2000 MS Office 2007
P.C. Operating Systems: MS Windows 95, 98, XP, Vista & Windows 7 Holden Software/Systems:
TIS 2000 (Technical Information System) SIP (Service Information Package) Partfinder/Micro-Cat SAP/IPMM GDS (Global Diagnostic System) EPC4 (Electronic Parts Catalogue 4)
ESI (Electronic Service Information) NOVA (Dealer software package) Main Frame Systems: -
T.S.O. I.M.S. Focus
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Employment History 19th Jan 1977 - 1981 General Motor’s Holden,
Dandenong, Service Garage
Apprentice Motor Mechanic. 1981 - 1983 General Motor’s Holden,
Dandenong,
Service Garage. Qualified Motor Mechanic: Passenger and Commercial Vehicles Section.
1983 - 1986 General Motor’s Holden, Dandenong,
Service Garage. Qualified Motor Mechanic:
Forklift and Material handling Vehicles
Section. . 1986 - 1988 General Motor’s Holden,
Dandenong, Holden Service Parts Operations.
Catalogue Compiler: Cataloguing Section – Marketing Dept.
1988 - 1989 Holden Motor Company
(Company name changed) Dandenong, Holden Service Parts Operations.
Senior Catalogue Compiler: Cataloguing Section – Marketing Dept.
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Employment History – continued
1989 - 1990 Holden Motor Company Dandenong, Holden Service Parts Operations.
Supervisor Technical Specifications: Cataloguing Section – Marketing Dept.
1990 - 1994 Holden Motor Company
Fisherman’s Bend, Service Department.
Supervisor Technical Specifications:
Parts Technical Section – Sales & Marketing Dept.
1994 - 1999 Holden Ltd
(Company name changed) Fisherman’s Bend,
Service Department. Service Training Co-ordinator:
Technical Publications & Training Section – Sales & Marketing Dept.
1999 - 2001 Raytheon Systems Co. Australia Fisherman’s Bend, Holden College.
Aftersales Training Manager
2001 - 2003 Holden Ltd Fisherman’s Bend, Service Department.
Senior Product Specialist Sales & Marketing Dept.
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2003 - 2006 Holden Ltd Fisherman’s Bend, Service Department. Co-ordinator Service Information -
Export - Sales & Marketing Dept.
2006 - 2009 Holden Ltd Fisherman’s Bend,
Aftersales Engineering – VSSM Dept. Co-ordinator for: Service Information; Domestic & Export. Holden Technicians Guild. IPMM SAP - Super User.
Holden Special Tools. Global Service Tool Representative.
2009 - 2013 Wonthaggi Holden
Wonthaggi Service Manager – Holden – RACV Depot)
2013 - 2014 XTime – Asia Pacific Technical Analyst and Trainer
2014 - Bosch – Service Solutions
Curriculum Technical Training Author and Developer
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Milestones/Experience:
1. Winner of the G.M.H. Automotive Practice Award, 1975 and 1976.
2. Changed vocation to Catalogue
Compiler, 1986. - Creating parts information from engineering release documentation.
- Validation drawings for service parts release. - Generating parts catalogue data.
3. Promoted to Senior Catalogue Compiler,
1988. - Creating parts information from engineering release documentation. - Validation drawings for service parts release.
- Generating parts catalogue data.. 4. Promoted to Supervisor Technical
Specifications, 1989. - Overseeing and approving the creation
of parts information from engineering release documentation. - Validation drawings for service parts release. - Generation of parts catalogue data.
5. Changed vocation to National Service Training Co-ordinator, 1994. - Overseeing and approving the creation and validation of technical training programs.
- Overseeing Technical Trainer performance. - Scheduling Training programs Nationally.
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6. Changed employer and vocation to Aftersales Training Manager due to outsource of training by previous employer, 1999.
- In recognition of work performance for the first year of employment a performance based bonus of 12% to salary awarded by Raytheon, 2000. - Gained qualification for Certificate IV in
Workplace Training and Assessment, 2001.
7. Changed employer and vocation to
Senior Product Specialist – Technical
Writer, - Returning to previous employer Holden, 2001 following many requests.
8. Changed vocation to Coordinator
Service Information – Export, 2003.
9. Changed employer and vocation to Service Manager due redundancy from previous employer. 2009
10. Duties & Responsibilities:
Wonthaggi Holden Service Manager & RACV Depot Manager.
11. Changed employer and vocation to Technical Analyst and Trainer. 2013-2014.
12. Changed employer and vocation to
Curriculum Technical Training Author and Developer. 2014 -
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Referees:
Mr. Peter Pavey (Retired) (Reference letter Included)
Mr. Alan Flude Phone: 0419 308 846
Mr. Steven Long Phone: (02) 9533 2785
Mr. Rod Williams Phone: 0417 352 170
Mr. Rod Alford (Retired) (Reference letter Included)
Villa 140, 299 Napper Road,
Arundel. QLD. 4214. Home 07 5574 6867 and Mobile 0428 754 625 [email protected]
Retired Sgt. Kevin Smith Victoria Police Force Phone: AH (03) 9584 4336
Mr. Graham Ternes (GM Holden Ltd) Phone: (03) 9647 7597 [email protected]
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Mr. Steve Murphy OEM Client Manager
Bosch Automotive Service Solutions Australia Phone: BH (03) 8558 4911 Phone: AH (03) 8786 9377 Mobile: 0439 613 583
Mr. Paul Waters Director OEM Sales Bosch Automotive Service Phone: BH (03) 8558 4962
Mobile: 004 0001 4629
Mr Ted Simmons Service Manager
Wonthaggi Toyota/Holden Phone: BH (03) 5672 3858 Mobile: 0438 756 048 [email protected] (Please Note: Wonthaggi
Toyota/Holden is a dual Dealership located at the same premises and building).
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Certificates
Scanned Image of Intermediate Certificate
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Scanned Image of Leaving Certificate
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Scanned Image of Apprenticeship Indenture Certificate (Front view showing commencement date)
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Scanned Image of Apprenticeship Indenture Certificate (Rear view showing completion date)
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Scanned Image of Trade Proficiency Certificate
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Scanned Image of Workplace Training Certificate
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Scanned Image of Workplace Assessment Certificate
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Scanned Image of Sports Medical Trainer Certificate
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Scanned Image of Service & Parts Development Program Certificate
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Scanned Image of Time Management Certificate
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Scanned Image of Leadership & Management Certificate
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Letters of Appreciation
Scanned Image of EDS Letter
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Scanned Image of Raytheon Letter
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Letters of Reference
Scanned Image of Peter Pavey’s Letter of Reference
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Scanned Image of Rod Alford’s Letter of Reference