Download - PCW Module 2B
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The Training Management Cycle
The Training Management Cycle
• Identify Learning Needs
• Preparation
• Training Delivery
• Applying Learning
• Evaluation
1. Learning Needs Assessment
The process of identifying the
gap between the desired and
current performance to provide
basis for the training design.
Objectives of Needs Assessment
• Determine whether training is needed.
Objectives of Needs Assessment• Determine whether training is
needed.
• Determine causes of poor
performance
• Determine content and scope
• Determine desired training outcomes
• Provide basis of measurement
• Gain management support
Players in the Need Assessment
• Senior Management
• Target population
• Target population’s manager
• Direct reports (if applicable)
• Co-workers or peers
Methods of Collecting Data
Methods of Collecting Data
Assessing Participants’ KSA
• Different audiences may have different
needs.
Pre-session questionnaire
On-the-spot assessment
Why Assess Participants’ KSA• It can help to design the program at the
appropriate level.
• Identify participants you can use as resource.
• Help weed out those who do not belong to the session.
Why Assess Participants’ KSA• Gather information to use in creating real life
scenarios for case studies, skills practice, examples.
• Identify potential causes caused by negative attitudes.
• Can create positive learning environment.
2. Preparation• Formulating learning outcomes/objectives
• Training evaluation and monitoring• Designing training program
• Session planning• Developing training materials
• Visual aids preparation• Logistical issues
3. Training Delivery• Implementation of training design
• Managing group process
• Enabling individuals to engage with the material
• Experiential learning approach
4. Applying Learning• Coaching and “hand-holding” sessions
• Review training and pre-training materials to assist recognition of learning so far achieved
4. Applying Learning• Celebrate new steps, learning, insights
• New learning most readily ‘sticks’, if applied immediately after the training.
4. Applying Learning
5. Evaluation• How did the delegates react to the
training?
• What did the delegates learn from the training?
• How has this impacted upon observable behaviour; how are they performing their role differently?
• How has the organisation benefited from the training? What is the impact on the organisation and its clients / customers?